Hotel - Sofitel Moorea Ia Ora Beach Resort
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Sofitel Hotel

Sofitel Moorea Ia Ora Beach Resort Hotel

Moorea  BP 28 
98728  MAHAREPA
FRENCH POLYNESIA

2,916 reviews
TripAdvisor Rating Based on 2,916 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Babysitting on request  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • PAPEETE FAAA
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Babysitting on request  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Glass bottom boat (Paying)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Boules/petanque
    • Quad bikes (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

All bungalows feature an extensive use of natural materials, comfortable day beds with soft cozy cushions, beautiful stone-tiled rain showers, plasma screen TV with satellite and the ultimate comfort of Sofitel's patented MyBed.

  • 113 rooms
  • 40 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Turn down service
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Remote control TV
    • Crib on request
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.7/5 AccorHotels Rating Based on 857 reviews

Our guest reviews for Sofitel Moorea Ia Ora Beach Resort

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 2,916 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jessie Couples - 09/09/2017
« Wonderful resort with lovely staff »

We stayed at the Sofitel Moorea Ia Ora Resort for 3 nights. It was a lovely experience! The first day we arrived, we received a complimentary breakfast because we were far too early for check-in due to our arriving flight & ferry. The concierge helped us book and alter our tour arrangements when the weather got in the way, and our room was great (although there were a lot of mosquitoes in the evening on our little porch area, despite all of the spraying done - I recommend just putting on some mosquito repellant if you tend to get bitten a lot)..

AccorHotels certified review
Anonymous Couples - 25/08/2017

La location carina, insufficiente la pulizia

AccorHotels certified review
Maurizio Couples - 15/08/2017
« Stupenda »

Rilassante

TripAdvisor review
sarahcD9639ZK Couples - 15/08/2017
« Magical paradise »

Absolutely amazing experience in the overwater bungalows. Should be on everyone's bucket list. Highly recommend this resort in Moorea. From the resort staff(Caroline was amazing), the service, the snorkeling,to the room itself....... every single thing was perfect!!!!! This was our 2nd trip to Moorea and 2nd time to the Sofitel........ worth every penny! Can't wait to return

Our hotel has responded to the review
Our hotel has responded to the review

Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us (particularly Caroline, which thank you very much), very touched and happy that you enjoyed their service, which comes from the heart. We hope to welcome you back soon, mauruuru !

AccorHotels certified review
Mike Couples - 10/08/2017
« Beautiful resort in a beautiful location, offering wonderful service from courteous and amiable staff. »

The service is excellent at the front end, though there was no visibility of back end management. Therefore, despite the wonderful service from the staff such as the reception and concierge, the wait staff and room staff, because I never saw the General Manager or any similar level personnel there remained a somewhat impersonal feeling to the resort. nonetheless, this is a very small thing. Regarding the restaurants, the food and service is amazing, and while the prices are fair for the nature of the resort, it would be nice to have some lower cost options on the menu, especially at lunch, for those on longer stays.

AccorHotels certified review
Matt R. Couples - 03/08/2017
« amazing holiday with friendly and helpful staff »

I could not have expected a better holiday destination. I would definitely return and stay here. Food, accomodation and staff were incredible

AccorHotels certified review
Wendy S. Couples - 17/07/2017
« Relaxing and tranquil »

We loved it- friendly staff ,great food .Beautiful beach and amenities

AccorHotels certified review
Bernie R. Couples - 14/07/2017
« Moorea is paradise on Polynesian time »

Smiles and welcomes and effort to serve was 15/10 therefore it was disappointing that little things like real service and very cold drinks was on island time and expectations. At a Sofitel I don't expect to wait 15 mins to have my order taken and 1st drinks, possibly 10 mins later. Then it would take an other 10 mins to have an empty glass refilled. The beer was continually too warm for consumption. They tried to address this but couldn't, as they didn't understand the concept of COLD beer. My husband ended up taking the room ice bucket to drinks each night, with an opener, so he could have cold beers, and not sit with an empty glass. He would order 4 Hinanos 1st round and then 2 each after. Waiters got used to him and would fill bucket with water and ice. This doesn't cool beer in a tropical environment. Besides this less than adequate service, the room we had, an over water bungalow, was sensational.Disappointing when you consider places like Sofitel Nusa Dua Bali, and Fiji, which are cheaper, get this so right. The ease of booking tours etc was so easy and painless. In effect, as I have blogged, the experience was brilliant, but don't expect the same from service. Matthias, the cocktail maker, an absolute wiz. The captain on the boat tour a was exceptional. We had a great 1/2 day, as was his off sider the photographer. Between them they had history, local culture and gossip covered!!! The girls at reception could not have been more accommodating and ready to help, Concierge was ready to help to book what we wanted.

AccorHotels certified review
Mr. &. M. H. Couples - 12/07/2017
« Sofitel Moorea leaves you wanting to come back for more!! »

The resort was lovely, the overwater bungalows were nice, and the staff was incredible! Service felt genuine and pure. The lagoon setting was amazing and allowed us to take advantage of incredible snorkeling. We loved our stay at the Sofitel Moorea!!

AccorHotels certified review
Diane S. Couples - 10/07/2017
« Sofitel Moorea - Beautiful Location & Experience »

We spent seven nights at the Sofitel in Moorea - we had the most relaxing time in the over-water bungalow. Room amenities and cleanliness were wonderful. We loved staying here and would recommend it to anyone. Friendly staff and overall we loved our time here.

AccorHotels certified review
Annie Couples - 10/07/2017
« Customer experience and facilities at the Sofitel Moorea really made our holiday. »

Check in process was efficient, friendly and relaxed. We had a few issues with the room safe instructions and phone but were fixed very quickly. Room was clean and spacious. Booking a scooter, trips and questions about anything were dealt with efficiently whether by phone or in person at the reception. The staff at breakfast, poolside, bar and restaurants were very pleasant and attentive. There was only one Saturday night when we came back from dinner and wanted a post dinner drink at 9.30pm at the bar, we didn't get served for 20 minutes and decided not bother. Bar staff were busy attending to drink request in the restaurant but there wasn't even an acknowledgement of us sitting at the bar waiting.

AccorHotels certified review
Shirley M. Couples - 07/07/2017
« Staff amazing in complex very hospitable welll done »

We found that every one bent over to give the best service ever much appreciated. Amazing holiday will come again

AccorHotels certified review
Guy S. Couples - 07/07/2017
« Almost perfect »

Excellent location, facilities, and service.

AccorHotels certified review
Sandra M. Couples - 04/07/2017
« A true fantasy turned into reality »

Our stay with you was absolutely perfect. Your staff was was polite and helpful and the resort was amazing. We had all of our meals at your restaurants which was also perfect. We were with you for seven days and my only complaint is that the time went too fast

AccorHotels certified review
Debbie G. Families - 28/06/2017
« The best holiday of our lives! »

The Sofitel Moorea was our absolute favourite hotel in the whole world! The level of comfort, service and friendliness of the staff was outstanding. Our room was wonderful with every guest comfort and attention to detail taken care of. We LOVED our stay with you and will highly recommend your hotel.

AccorHotels certified review
Robyn E. Couples - 27/06/2017
« We enjoyed our stay and loved our bungalow. »

We thought our room was excellent and we liked that we were given free soft drinks and water every day. The snorkeling was excellent. But only having one English channel on the TV and it was the rubbish CNN, was a disappointment. We would like to be able to buy English speaking movies. Happy to pay for them. Also when we checked in we told the person that we were Accor club members and he told us we were not eligible as we were only silver members and not gold. It was fixed by the lovely lady who checked us out.

AccorHotels certified review
Warren M. Couples - 22/06/2017
« We thoroughly enjoyed our short stay at your resort. »

pleasant surroundings polite and courteous staff delicious foods entertaining and educational cultural experiences very relaxing

AccorHotels certified review
Sonali B. Couples - 20/06/2017
« Wonderful resort »

We had a very nice time at Sofitel Moorea. The bungalow was so comfortable and nice. Food, especially breakfast was really really good. We loved the aqua center too. they were very friendly and helpful. Overall a wonderful holiday.

TripAdvisor review
Couples - 19/06/2017
« Sofitel la Ora beach resort »

We recently stayed at the sofitel moorea beach resort in the deluxe overwater bungalow and everything was perfect. The staff,property,service was beautiful. Everyone there from the receptionist to the breakfast chef to housekeeping where so friendly that i thought my wife would start crying when it was time for us too leave. I will definitely be back and cant express in words how grateful i was to be so welcomed at the sofitel la ora beach resort. Thank you so much too all the staff at sofitel beach resort......

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique coment ! This is an extremely touching comment, which makes the Sofitel team so proud and happy: " i thought my wife would start crying when it was time for us too leave." We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. We were very happy to host you and we hope to welcome you back soon ! Mauruuru !

AccorHotels certified review
Lesley R. Couples - 18/06/2017
« Mrs Lesley R. »

We were very pleased with our room, and the facilities. We were disappointed that the food was not very French.

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