Hotel - Sofitel Moorea Ia Ora Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Moorea Ia Ora Beach Resort Hotel

4.5/5 3,193 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PAPEETE FAAA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Solarium
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Glass bottom boat (Paying)
  • Other sports activities
    • Bicycles rental (Paying)
    • Badminton
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • Conventions hotel
  • Business center with support staff
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Hotel location

Our rooms

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

  • 112 rooms
  • 112 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Turn down service
    • Telephone
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Remote control TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.7/5 AccorHotels Rating 1,096 reviews

Our guest reviews for Sofitel Moorea Ia Ora Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,193 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tyler C. Couples - 09/07/2018 AccorHotels certified review
« Our stay was fantastic and flawless »

Our experience was as close to perfect as any resort we've stayed at. Most friendly staff around. The reception, concierge, nautical, waiters/waitresses, bartenders, pool staff, cook's. We really enjoyed everything about Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Couples - 09/07/2018 TripAdvisor review
« Sofitel Moorea »

We had an absolute blast on our honeymoon stay at the Sofitel. The staff was very friendly, personable and efficient. The service was the best we've experienced at any resort. We highly recommend staying here and it's located on a very nice lagoon. Best location on the island in our opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort. We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. A big mauruuru !!!

Boxted48 Couples - 08/07/2018 TripAdvisor review
« Stunning spot »

Lovely place with mostly lovely staff. Check in and breakfasts were frantic though with too few staff for the amount of people leading to long waits at check in and food running out at breakfast due to sheer volume of people and inadequate staff numbers to kepp the buffet stocked.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience at Sofitel Moorea ! We were very delighted to host you and we look forward to welcome you back again ! You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. Mauruuru !

Salvatore A. I. Couples - 07/07/2018 AccorHotels certified review
« Disappointed »

From the moment w arrived I felt like I was at some cheap resort. The rooms were run down. Service was slow to non existent. There is no gym, there ahold be a kids and adult pool. I will never stay at another Sofitel property after this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience at the Sofitel Moorea Ia Ora Beach Resort . We are sorry for the problems you may have encountered with your room and service. All your feedback are very important to us and helps us to improve our guest experience. We were very delighted to host you and we hope to welcome you back soon. Sincerely, Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Becky M. Couples - 02/07/2018 AccorHotels certified review
« This was a beautiful location, however limited on dining choices. »

The above-water bungalow was beautiful and comfortable, and the lagoon was pristine with crystal clear water and beautiful sea life. Tama, the pool attendant, was a highlight. He took very good care of everyone there and was very personable. The egg chef on Monday, Tuesday and Friday was so entertaining and accommodating, also a highlight. Our very favorite experience was the scooter snorkel tour. The dive staff were great at showing us the beauty of stingrays, sharks, and all sea life along the reef. Excellent tour. A downfall of our trip was the lack of food choices for dinner, very poor service on a couple occasions, and high prices on food and drink. I did not appreciate being charged for a large bottle of water when I only asked for a glass, and stopped the waiter from serving us a bottle the last night after noticing the water charges on previous receipts telling him I only want a glass.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Linh Couples - 28/06/2018 AccorHotels certified review
« Lovely over the water bungalow! »

We spend 7 nights in a luxury horizon over the water bungalow for part of our honeymoon, the bungalow we were in (120) had an incredible view and privacy. Pretty spacious and bathroom was a good size. Our package was through Costco and after much research we found that its worth going through Costco as there was some saving and included daily breakfast buffet which is a plus as everything in French Polynesia is very expensive. Also included was a bottle of french wine. Moorea is just beautiful and snorkling was amazing! We didn't tour other hotels on the island but we did stop at the ground of other four and five stars hotel and we truly free that Sofitel Moorea may be the nicest hotel on the island. We would recommend anyone who is visiting Moorea.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Komal K. Couples - 27/06/2018 AccorHotels certified review
« Perfect Paradise »

Very friendly staff, very generous, good food, great ambience, amazing view, clean waters. Just beautiful...............

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

David H. Couples - 26/06/2018 AccorHotels certified review
« The ultimate in Tranquility and service »

We arrived early but were allowed into our Bungalow immediately. Staff were always extremely friendly and keen to help in any way possible. Our Overwater Bungalow was delightful but when we asked to transfer to one on the sea side of the pier the staff were terrific in helping us transfer. The restaurants are excellent and on our day of departure we were allowed a very helpful late checkout of !600. We have told everyone of the quality and delight we experienced on this , our second visit.

Our hotel has responded to the review
Our hotel has responded to the review

Ia orana and Mauruuru as we say in Tahitian, for taking the time of such nice comments and for having stay with us. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. We were very happy to host you and we hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Romain Couples - 14/06/2018 AccorHotels certified review
« Great time »

very happy and relax time with Sofitel. the reception lady is very friendly and helpful. every staff is very nice and gentle! had a Great time with you.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Marissa Friends - 12/06/2018 AccorHotels certified review
« Disappointed at the level of service around the resort, particularly at restaurants »

The rooms are beautiful and room service provided was good. The reception staff are keen to help. The bar and restaurant staff were disappointing, inconsistent and not suitable for the service standards of a Sofitel. Our orders were often forgotten, with no apology made, the staff often made us wait when we wanted to make payment because they had other priorities.

Our hotel has responded to the review
Our hotel has responded to the review

Ia Orana and thank you for taking the time to share your experience at the Sofitel Moorea Ia Ora, your feedbacks are very important to us. You can be sure that we will take your feedbacks about restaurant service in consideration in order to improve our guests experience. We were very delighted to host you and we look forward to welcome you back again ! Maururu ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Shaun G Couples - 12/06/2018 TripAdvisor review
« Shaun G »

A magical holiday destination with friendly staff to look after your every need.The food was excellent.The setting was beautiful.We will be back again next year.The resort can be reached by plane or by ferry;either route makes for a pleasant trip.

Our hotel has responded to the review
Our hotel has responded to the review

Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort and by the quality of service of our wonderful Ambassadors. We are waiting for you next year ! We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart.

Tks Couples - 04/06/2018 AccorHotels certified review
« Best snorkel spot »

I loved our bungalow, 107. it had a beautiful view of island, lagoon and surf without being too far from dining. The area around the bungalows and right under our bungalow was amazing for snorkeling. Lots of coral and sea life, fish of all kinds. And you can drop into the water any time of day for as long as you want. Return to your ladder and there is a fresh water shower waiting for you on the deck. Snorkeling doesn't get much better than this!

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Rex S. Couples - 30/05/2018 AccorHotels certified review
« Exactly what we were looking for ! »

We had a truly great time. The hotel was exactly what we were looking for, great accommodations, great food, great service ! We had a truly great time.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Katie Couples - 29/05/2018 AccorHotels certified review
« Honeymoon »

We loved our experience start to finish. The staff was very friendly, the grounds were very clean and the location could not be beat. The only suggestions I would make - the bathroom needed a once over. The tiles needed a good scrubbing and the wood was all warped. More drawer space would have been helpful and maybe more variety of food available at dinner. Other than that, our stay was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Verena P. Families - 10/05/2018 AccorHotels certified review
« Relaxing in a beautiful resort and location. »

We really enjoyed our stay at the Sofitel. Slight problem was the water dripping onto my son's bed from the roof whilst it was raining (did only report this at check out) and I did find the service at the Pure restaurant and bar quite slow. Jean Marc however and Heinz were excellent and are a real asset to your hotel. Also, the person which served us at the Beach bar was excellent. Unfortunately, I haven't gotten her name.

Our hotel has responded to the review
Our hotel has responded to the review

Ia Orana and thank you for taking the time to share your Magnifique experience at Sofitel Moorea Ia Ora, your feedbacks are very important to us. You can be sure that we will take your feedbacks about service in consideration in order to improve our guests experience. We were very delighted to host you and we look forward to welcome you back again ! Maururu ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Amanda S. Couples - 07/05/2018 AccorHotels certified review
« Great resort »

Amazing food. Super friendly staff. Awesome snorkeling

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your Magnifique experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Lisa S. Couples - 04/04/2018 AccorHotels certified review
« Beautiful room and area. »

We loved the room and the area.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Michael S. Couples - 29/03/2018 AccorHotels certified review
« Special wedding anniversary at Moorea (40 years) »

We stayed in a Horizon Luxury Overwater Bungalow with a great view of the lagoon. While not a cheap holiday, it was less expensive than equivalents on Bora Bora and had better lagoon water quality and marine life. The resort has a good beach as well as private acces from each bungalow to swim around the coral reefs which were much healthier than those we saw at Bora Bora the week before. Our bungalow had a viewing window and night light to see fish under our bungalow from two comfortable chairs. The deck had 2 sun lounges and shower for returning swimmers. Breakfast was buffet style with a number of outdoor with views of the lagoon and indoor tables. There were dining options. Waiting staff were almost all very friendly and helpful. The bar service was generally slow due to only one person making cocktails and about 3 people taking drink orders. There were kitchen mix-ups on 2 nights, one due to waiter error being slow to place the order (which to his credit was owned up to and corrected with superior table position subsequently).. A second night the order serving was not in the sequence we ordered (entre for one, mains for two and sweets for one) which seemed to be a kitchen misunderstanding, i.e sweets arrived about 10 minutes before the other person's main. The up-market restaurant K had exceptional service as would be expected. For AccorPlus members the food and drinks are discounted at the regular restaurant. We felt we were given special treatment and service which more than compensated for the two meal mix-ups. The room was great with complementary basic bar. Our only annoyance was that milk was not available in our room and there were very limited English type tea bags available. Reception informed us we would have to pay for milk (it appeared the coffee-mate milk powder alternative was rationed again requiring payment if more were required).. We walked to a supermarket and purchased milk and fortunately we brought our own tea bags. There was no problem being served tea at breakfast. Overall, we had a very memorable holiday and two good tours, one by road and one by boat around the lagoon.

Our hotel has responded to the review
Our hotel has responded to the review

Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort: bungalow, evening party, restaurant, quality of service of our wonderful Ambassadors. We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. You can be sure that we will take your feedbacks about milk in room in consideration in order to improve our guests experience. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Ramona C. Couples - 28/03/2018 AccorHotels certified review
« Amazing ZEN experience »

It was always my dream to spend a night in an overwater bungalow, the ultimate romantic vacation experience. And it was even more than that. It is rare that an experience will exceed your expectations and this one did that for both my husband and I. Describing the hotel stay cannot do it justification. It is a feeling and an experience like nothing we have ever had before. The staff were stellar and the accommodations were so incredibly beautiful. The water was completely crystal clear with fish visible from above. It was like swimming in an aquarium - colourful fish everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Sharon G. Friends - 28/03/2018 AccorHotels certified review
« Quiet peaceful resort. »

We had an enjoyable stay. The resort was clean and the staff very friendly and helpful. The Bure's were roomy with great views to the water.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

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