Hotel - Sofitel Moorea Ia Ora Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Moorea Ia Ora Beach Resort Hotel

4.5/5 3,398 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PAPEETE FAAA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Solarium
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Glass bottom boat (Paying)
  • Other sports activities
    • Bicycles rental (Paying)
    • Badminton
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • Conventions hotel
  • Business center with support staff
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Hotel location

Our rooms

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

  • 112 rooms
  • 112 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Turn down service
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Remote control TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.7/5 AccorHotels Rating 1,309 reviews

Our guest reviews for Sofitel Moorea Ia Ora Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,398 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 12/01/2019 AccorHotels certified review
« Wonderful, beautiful location with superb stuff »

Our room and service was excellent at your hotel. All the people we encountered were friendly and helpful. It would have been nice to be able to use the kayaks and paddleboards for more than one hour a day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Flynn, We very thank you for sharing your experience regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Anabelle Vignon General Manager Sofitel Moorea Ia Ora Beach Resort

Richard Couples - 19/12/2018 AccorHotels certified review
« Vacation »

Very nice !!

Lucas L. Families - 17/12/2018 AccorHotels certified review
« Top notch service and staffs. Wonderful stay! »

From arrival to departure, everything was absolutely fantastic. All staffs are utterly friendly, helpful and genuinely cares about their work and service given. Big compliments to the team for their wonderful service during my stay. The on site coral gardens are well blessed with plentiful of marine lifes as well. Well worth snorkelling around the bungalows and the beachfront. I stayed at the luxury villa, the villa was spacious and well equiped. Turn down service in the evening was efficient as well. F&B overall are very good as well, especially the polynesian dinner. Absolutely worth a try. Booked a few tours from the concierge as well. The tours were great, definitely reccommend to check out what is there to do around moorea with the concierge. In a nutshell, the stay was excellent and I definitely look forward returning to this paradise :)

Anna Couples - 10/12/2018 AccorHotels certified review
« The best vacation ever »

Our stay exceeded our expectations. Everyone was so nice and helpful. We loved the overwater bungalow. Felt like we had the whole resort to ourselves. Did not feel touristy at all. Felt like serene paradise. Breakfast was wonderful, loved the variety and the freshly baked croissants were to die for. We hope to come back soon.

Elizabeth E. Solo - 05/12/2018 AccorHotels certified review
« The service and staff were superior. »

I felt cared for, especially by MOANA at reception when I fell ill and needed help: he went far beyond the call of duty! Standards of cleanliness were admirable; the breakfasts were excellent and the service outstanding (especially Jean-Paul, I think?)..

Couples - 30/11/2018 TripAdvisor review
« Nothing but disappointment after disappointment »

When we arrived to the property, we were greeted and seated in a hot room with the beverage dispenser empty and no cups for the espresso machine. We asked repeatedly for some water and cups for the espresso and this took them over 30 minutes to find. When someone FINALLY came to check us in, after waiting for about 45 minutes of waiting, we were told that our room was not ready and would not be ready for over an hour. We arrived an hour after the said check-in time.This room was booked for my honeymoon, almost a year in advance. I called when I booked and was "assured" by the staff that I was in the top room category and would be in an over water bungalow on the very end, with privacy. I told them if this cannot be guaranteed, then I will not book.We were not shown to our room, nor were we given a ride on the golf cart to get there. It seemed like we were inconveniencing the staff when we asked how to get to our room. When we got to our there, it was at the beginning of the row of bungalows. We immediately returned to the front desk and demanded to be put in the room category we paid for, and they told me that the resort was full and there was nothing they could do. They told me that I did not buy the highest room category, which I was assured by the staff upon booking that I did. They offered nothing to us for the inconvenience and disappointment.We unpacked and settled in only to find a broken shower, which could not be fixed during our stay. When we went out on the deck and got in the water, it had a max depth of maybe 2 feet, and that is being generous! This was a HUGE disappointment and made it basically pointless to have purchased this room category WHICH IS NOT CHEAP!!! $700+++ PER NIGHT!!We ate dinner the first night we were there at the restaurant on the property by the bar. The waitresses and bar staff are in absolutely no rush to take your order or to get your order to you. The pricing on the food is outrageous for what you get. The free breakfast was OK, the omelette maker was higher than a kite, but at least that was entertaining....Of the four nights we stayed there, only one night did they turn down our room. Their excuse was that something "valuable" must have been left out so they didn't provide the service. This is completely untrue, all money and jewelry was in the safe. If you do not speak French, you're basically not going to be put as a priority to be serviced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JessicabF7614SA, First of all, please accept my sincerest apologize, I am really disappointed to read your feedback and deeply sorry we did not provide you our well known quality of service. Please be assured we don’t welcome our guests on a such way. Your remarks are well noted and well understood, your comment was shared with the team in order to improve the experience of our guest. Regarding the room type, I believe it was a real failure in our communication with your agent. I am sorry we did not deliver you our promises of a Magnifique stay. I am hoping we may have another chance to show you how we care about our customers. I remain at your entire disposal, Sincerely Anabelle VIGNON General Manager

Nina Families - 25/11/2018 AccorHotels certified review
« Paradise Island »

My sisters and I thoroughly enjoyed our stay. The resort is beautiful and very well looked after. Our bungalows were comfortable and well appointed and the staff friendly and helpful. We loved swimming and snorkelling in the beautiful lagoon. The Spa treatments were expensive but most enjoyable. The food in the restaurant was excellent but we felt more staff were needed at busy times as we often had to wait a long time for our food.

Wendy R. Friends - 24/11/2018 AccorHotels certified review
« Truly Paradise! »

Such a relaxing time! We simply loved the beauty, peace and tranquility of the Sofitel Moorea Ia Ora beach resort. Our comfortable cabin was right on the sands with nothing but the view of the blue ocean ahead. ( Sometimes the local staff forgot to replace the supply of reabags which was a minor hindrance for English tea drinkers!) Our highlight was to walk into the lagoon each morning and to feed the bright yellow lionfish from our hands. We were soon surrounded by shoals of blue parrot fish and other colourful tropical species. Each evening semi-outdoor dining was another delight with a sophisticated menu to choose from and friendly service. (At busy times service was rather too slow!) (Faster toasters needed at breakfast time.) The local dancing made excellent Polynesian entertainment.

Michael B. Couples - 22/11/2018 AccorHotels certified review
« Michael B. »

Excellent professional service delivered on a warm welcoming manner nothing was too much trouble

Lilly Couples - 18/11/2018 AccorHotels certified review
« Great 20th anniversary »

We stayed in a luxury ocean front bungalow. The room was superb, clean, luxurious we had everything we needed. Great sleep in the heavenly bed. Our view was breathtaking just to walk out to the pristine beach was our favorite part. The housekeeping was friendly and great. The food was good drinks on the high side. But overall our entire 5 night stay was flawless. We really enjoyed this resort it was our favorite island too. I would highly recommend staying here.

Angela P. Friends - 15/11/2018 AccorHotels certified review
« Beautiful resort very friendly staff »

Could not have asked for a more pleasant holiday. Beautiful room & resort. Very well cleaned. Staff could not be friendlier. The bar staff in particular were magnificent. Jeanne was extra pleasant & a wonderful reflection on your business.

P A. Couples - 10/11/2018 AccorHotels certified review
« Beautiful and Rekaxing Get Away. »

We loved the resort. We really enjoyed staying in the over the water bungalows. They were well appointed, unique, beautiful and so relaxing. We loved the deck and the ability to go right into the water to swim and to see the beautiful fish. The food was very good in all the restaurants

Josie -. C. Couples - 04/11/2018 AccorHotels certified review
« Stay »

Staff, events and accommodations were excellent.

Iain W. Couples - 02/11/2018 AccorHotels certified review
« Truly paradise. »

Lived up to expectations for a bucket list trip

Robert T. Couples - 25/10/2018 AccorHotels certified review
« Lovely place and relaxed quiet atmosphere »

The staff where extremely helpful and where always friendly

Tania L. Couples - 10/10/2018 AccorHotels certified review
« AWESOME »

EVERYONE at this resort are a credit to your business....We were made to feel like family....the only down fall was "we had to leave" lol....such a lovely piece of paradise, in paradise

Corinne K. Couples - 10/10/2018 AccorHotels certified review
« A magical week on Moorea! »

The Sofitel Moorea is a beautiful resort located on the most beautiful beach on Moorea. The staff was extremely friendly and helpful at all times, and the buffet breakfast spectacular. We stayed in 2 different rooms, one bungalow overlooking the garden, and an overwater bungalow with a sunrise view. Both were luxurious, spacious and well appointed. The pool staff was ever attentive to our every needs, as was the restaurant and bar staff. This trip was a "significant birthday" present from my husband, and it was a magical week at Sofitel Moorea. We rented a car one day to tour the island and stopped at some of the other resorts on the island for comparison. Sofitel is the one you want for its location, quiet elegance, luxurious accommodations and friendly staff. And don't forget to stop by Pearl Romance boutique where the friendly owner, Caroline, will tell you all about pearls! For scuba divers, Ia Ora Diving is right there and dive master Fred is awesome.

Anne D. Solo - 30/09/2018 AccorHotels certified review
« One of the best resorts I’ve ever stayed at. I hope to return soon! »

I loved everything about my stay. My room was gorgeous, everything was clean and cozy, the service was beyond amazing, everyone is so friendly and I felt absolutely comfortable the entire time. Congrats! I will also leave a review on Trip Advisor. Much love.

Donnelle M. Couples - 25/09/2018 AccorHotels certified review
« Fantastic location, postcard beauriful »

Sofitel Moorea is an amazing place to stay. The staff are so friendly, keen to help and ensure your stay is enjoyable. Overwater bungalows are a must, and the time taken to rejuvenate the coral is resulting in amazing snorkeling straight off the room platforms.

Debra Couples - 20/09/2018 AccorHotels certified review
« Heaven on earth. »

We had a faultless holiday at Sofitel Moorea. All staff was just wonderful, friendly and attentive. The accommodation was beyond our expectations. Truely heaven on earth. We were made to feel very special indeed.

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