Hotel - Sofitel Moorea Ia Ora Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Moorea Ia Ora Beach Resort Hotel

4.5/5 3,281 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PAPEETE FAAA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Solarium
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Glass bottom boat (Paying)
  • Other sports activities
    • Bicycles rental (Paying)
    • Badminton
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • Conventions hotel
  • Business center with support staff
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Hotel location

Our rooms

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

  • 112 rooms
  • 112 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Turn down service
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Remote control TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.7/5 AccorHotels Rating 1,183 reviews

Our guest reviews for Sofitel Moorea Ia Ora Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Debbie M. Couples - 18/09/2018 AccorHotels certified review

Friendly staff, beautiful resort, very clean and tidy, delicious food

Gary A. M. T. Couples - 14/09/2018 AccorHotels certified review
« All we hoped for, a wonderful experience. »

The staff overall were very friendly and professional, especially the bellman, Vittorio, the concierge, the reception, the waitstaff at Pure restaurant and the housekeeping staff. The beach and view are magnificent. The bungalow was beautiful. The entertainment was wonderful.

Elisa Couples - 02/09/2018 AccorHotels certified review
« Heaven on earth »

Amazing place to stay. Overwater bungalow was great... We fulfilled our dream.

Denise A. Couples - 29/08/2018 AccorHotels certified review

This is our 3rd visit to the Sofitel Moorea Ia Ora Resort and each time it exceeds our expectations. Ines met us on our arrival and she was so charming and made is feel very welcome. Our Bungalow (121) was gorgeous and all the amenities were exceptional.

Andrea Couples - 26/08/2018 AccorHotels certified review
« Big clouds and strong lights »

We spent 6 days at Sofitel Ia Ora Moorea. The hotel is located in a fantastic place, probably the best on the island: fantastic sand beach, amazing coral garden, cristal clear sea and fantastic view of the bay and of Tahiti. The garden is also very nice and the SpA is excellent. Our over the water bungalow was nice and spacious although we had difficulties to store all our clothes (the closet is small with only a couple of drawers) and the ceiling fan was very noisy. Most of the personnel is very kind and always smiling. Despite these key areas of strength there were some strong improvement areas. The first one is related to restaurants and food. Basically the default (and almost only) option is to eat at a buffet. The alternative is a small gourmet restaurant (permanently booked many days in advance) or the bar. So if you expect to eat at a restaurant: forget it. We almost always ate at the bar, very early because it was crowded (many guests had our same problem).. The breakfast is also a buffet which for us is absolutely ok. The problem was that the buffet was messy, not very clean and a lot of plates and cups chipped. By messy and not very clean we mean that often our cutlery was dirty or chipped, that in many cases there was no signage to identify the food (you don't know what juice you drink, which type of butter you take, ......), the service cutlery was insufficient/located in the plate with the food. The implication was that people used to self serve the same knives and forks for different types of food and that they picked a croissant with pliers (when available) that are located directly in the croissant basket. The hotel was full and we had the clear impression that the number of guests was too high to deliver sufficiently good experience and service: several times waiters forgot part of our orders and we had to eat under removable "circus like" white tents added to provide shadow/protect from rain to the huge number of tables. We felt to be in a "touristic village" rather than in a 5 star hotel. In addition to the above we also had problems with the reception (we arrived during a thunderstorm, nobody was welding us and we had to bring to the reception our luggage by ourselves under the rain) and with the boats getting very close over the water bungalows. They were passing literally a few metes away sometimes among people swimming. Besides the lack of privacy it was very dangerous

Anonymous Couples - 17/08/2018 AccorHotels certified review
« Heaven »

The hotel was beautiful and the service was excellent! :)

Matteo Couples - 17/08/2018 AccorHotels certified review
« A Beautiful Honeymoon »

Our honeymoon has been great in Sofitel Moorea Ia Ora, starting from the bungalow, which was really nice and well kept. Food has been always good and we had a huge choice every evening (the K restaurant, in particular, was delicious!).. Staff has been nice, kind and really helpful. In one word: unforgettable!

Martha Couples - 08/08/2018 AccorHotels certified review
« Sheer Bliss »

We stayed at your Resort for two weeks and we can not fault anything. The food, in all your Restaurants were very good. Breakfast just the Best. The room we had 319 was nice to stay in and the place in front good for reading in the lounge chair. Snorkelling was the best, probably together with the Maldives. The Staff was very friendly, helpful and full of joy all the time. You will see us again, defiantly.

Julie M. Couples - 04/08/2018 AccorHotels certified review
« wonderful »

Beautiful resort. All staff were extremely friendly and helpful. We were greeted with chilled pineapple juice at check in. Bungalows were very romantic and worth every penny. Food was exceptional. Concierge was very kind and went out of her way to be helpful (Maihere)..

Fabrice L. Couples - 31/07/2018 AccorHotels certified review
« Great team, all members of staff were dynamic, helpful and positive.... »

Great from the beginning to the end....

Scorpio Couples - 31/07/2018 AccorHotels certified review
« Wonderful Stay »

we stayed at the resort for 4 nights in a beach view bungalow. the room was amazing with the best shower ever. the bed was big and comfortable with a big window overlooking the lagoon. breakfast is very good with a big selection to cater for everyone's taste. Service at the lobby was good. the diving club offers several diving options and some water activities. we didn't eat at the K restaurant nor participated in the folklore evening as it was outrageously expensive the only very disappointing thing was that we asked for an additional 1 hour at checkout and were refused, we were shocked and didn't expect such bad customer care

D K. Couples - 30/07/2018 AccorHotels certified review
« Relaxing & lovely »

Staff were very courteous & helpful. Accommodations were lovely & comfortable. We especially liked the coffee maker.

Scott S. Couples - 25/07/2018 AccorHotels certified review
« Premier Location, improvements needed at venue. »

The location of your resort and type of accommodations is just wonderful. There are some areas where Sofitel Moorea fell short and need some improvements. We never did get face cloths for washing. There was no hot water for 3 of our 4 days there. Poor internet connection. There should have been a better variety of meals similar to a cruise ship. I will contact Sofitel customer service about the rest of our experience.

Tony T. Couples - 24/07/2018 AccorHotels certified review
« A wonderful holiday in idyllic surroundings »

Apart from a prolonged wait at check in the remainder of our experience was excellent with friendly attention an unexpected treats.

Tyler C. Couples - 09/07/2018 AccorHotels certified review
« Our stay was fantastic and flawless »

Our experience was as close to perfect as any resort we've stayed at. Most friendly staff around. The reception, concierge, nautical, waiters/waitresses, bartenders, pool staff, cook's. We really enjoyed everything about Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Couples - 09/07/2018 TripAdvisor review
« Sofitel Moorea »

We had an absolute blast on our honeymoon stay at the Sofitel. The staff was very friendly, personable and efficient. The service was the best we've experienced at any resort. We highly recommend staying here and it's located on a very nice lagoon. Best location on the island in our opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort. We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. A big mauruuru !!!

Boxted48 Couples - 08/07/2018 TripAdvisor review
« Stunning spot »

Lovely place with mostly lovely staff. Check in and breakfasts were frantic though with too few staff for the amount of people leading to long waits at check in and food running out at breakfast due to sheer volume of people and inadequate staff numbers to kepp the buffet stocked.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience at Sofitel Moorea ! We were very delighted to host you and we look forward to welcome you back again ! You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. Mauruuru !

Salvatore A. I. Couples - 07/07/2018 AccorHotels certified review
« Disappointed »

From the moment w arrived I felt like I was at some cheap resort. The rooms were run down. Service was slow to non existent. There is no gym, there ahold be a kids and adult pool. I will never stay at another Sofitel property after this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Iaorana and thank you for sharing your experience at the Sofitel Moorea Ia Ora Beach Resort . We are sorry for the problems you may have encountered with your room and service. All your feedback are very important to us and helps us to improve our guest experience. We were very delighted to host you and we hope to welcome you back soon. Sincerely, Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Becky M. Couples - 02/07/2018 AccorHotels certified review
« This was a beautiful location, however limited on dining choices. »

The above-water bungalow was beautiful and comfortable, and the lagoon was pristine with crystal clear water and beautiful sea life. Tama, the pool attendant, was a highlight. He took very good care of everyone there and was very personable. The egg chef on Monday, Tuesday and Friday was so entertaining and accommodating, also a highlight. Our very favorite experience was the scooter snorkel tour. The dive staff were great at showing us the beauty of stingrays, sharks, and all sea life along the reef. Excellent tour. A downfall of our trip was the lack of food choices for dinner, very poor service on a couple occasions, and high prices on food and drink. I did not appreciate being charged for a large bottle of water when I only asked for a glass, and stopped the waiter from serving us a bottle the last night after noticing the water charges on previous receipts telling him I only want a glass.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Linh Couples - 28/06/2018 AccorHotels certified review
« Lovely over the water bungalow! »

We spend 7 nights in a luxury horizon over the water bungalow for part of our honeymoon, the bungalow we were in (120) had an incredible view and privacy. Pretty spacious and bathroom was a good size. Our package was through Costco and after much research we found that its worth going through Costco as there was some saving and included daily breakfast buffet which is a plus as everything in French Polynesia is very expensive. Also included was a bottle of french wine. Moorea is just beautiful and snorkling was amazing! We didn't tour other hotels on the island but we did stop at the ground of other four and five stars hotel and we truly free that Sofitel Moorea may be the nicest hotel on the island. We would recommend anyone who is visiting Moorea.

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru ! Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

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