Hotel - Sofitel Moorea Ia Ora Beach Resort
section.presentation.hotel.accorhotels
Sofitel Hotel

Sofitel Moorea Ia Ora Beach Resort Hotel

Moorea  BP 28 
98728  MAHAREPA
FRENCH POLYNESIA

2,838 reviews
TripAdvisor Rating Based on 2,838 reviews
See rates
Best price guarantee
From
From 52200.00 XPF Non member rate
From 52200.00 XPF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 13h30
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Babysitting on request  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • PAPEETE FAAA
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Babysitting on request  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Glass bottom boat (Paying)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Boules/petanque
    • Quad bikes (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

All bungalows feature an extensive use of natural materials, comfortable day beds with soft cozy cushions, beautiful stone-tiled rain showers, plasma screen TV with satellite and the ultimate comfort of Sofitel's patented MyBed.

  • 113 rooms
  • 40 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Turn down service
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Remote control TV
    • Crib on request
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.7/5 AccorHotels Rating Based on 790 reviews

Our guest reviews for Sofitel Moorea Ia Ora Beach Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,838 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wendy S. Couples - 17/07/2017
« Relaxing and tranquil  »

We loved it- friendly staff ,great food .Beautiful beach and amenities

AccorHotels certified review
Bernie R. Couples - 14/07/2017
« Moorea is paradise on Polynesian time »

Smiles and welcomes and effort to serve was 15/10 therefore it was disappointing that little things like real service and very cold drinks was on island time and expectations. At a Sofitel I don't expect to wait 15 mins to have my order taken and 1st drinks, possibly 10 mins later. Then it would take an other 10 mins to have an empty glass refilled. The beer was continually too warm for consumption. They tried to address this but couldn't, as they didn't understand the concept of COLD beer. My husband ended up taking the room ice bucket to drinks each night, with an opener, so he could have cold beers, and not sit with an empty glass. He would order 4 Hinanos 1st round and then 2 each after. Waiters got used to him and would fill bucket with water and ice. This doesn't cool beer in a tropical environment. Besides this less than adequate service, the room we had, an over water bungalow, was sensational.Disappointing when you consider places like Sofitel Nusa Dua Bali, and Fiji, which are cheaper, get this so right. The ease of booking tours etc was so easy and painless. In effect, as I have blogged, the experience was brilliant, but don't expect the same from service. Matthias, the cocktail maker, an absolute wiz. The captain on the boat tour a was exceptional. We had a great 1/2 day, as was his off sider the photographer. Between them they had history, local culture and gossip covered!!! The girls at reception could not have been more accommodating and ready to help, Concierge was ready to help to book what we wanted.

AccorHotels certified review
Mr. &. M. H. Couples - 12/07/2017
« Sofitel Moorea leaves you wanting to come back for more!! »

The resort was lovely, the overwater bungalows were nice, and the staff was incredible! Service felt genuine and pure. The lagoon setting was amazing and allowed us to take advantage of incredible snorkeling. We loved our stay at the Sofitel Moorea!!

AccorHotels certified review
Diane S. Couples - 10/07/2017
« Sofitel Moorea - Beautiful Location & Experience »

We spent seven nights at the Sofitel in Moorea - we had the most relaxing time in the over-water bungalow. Room amenities and cleanliness were wonderful. We loved staying here and would recommend it to anyone. Friendly staff and overall we loved our time here.

AccorHotels certified review
Annie Couples - 10/07/2017
« Customer experience and facilities at the Sofitel Moorea really made our holiday. »

Check in process was efficient, friendly and relaxed. We had a few issues with the room safe instructions and phone but were fixed very quickly. Room was clean and spacious. Booking a scooter, trips and questions about anything were dealt with efficiently whether by phone or in person at the reception. The staff at breakfast, poolside, bar and restaurants were very pleasant and attentive. There was only one Saturday night when we came back from dinner and wanted a post dinner drink at 9.30pm at the bar, we didn't get served for 20 minutes and decided not bother. Bar staff were busy attending to drink request in the restaurant but there wasn't even an acknowledgement of us sitting at the bar waiting.

AccorHotels certified review
Shirley M. Couples - 07/07/2017
« Staff amazing in complex very hospitable welll done👍 »

We found that every one bent over to give the best service ever much appreciated. Amazing holiday will come again😁

AccorHotels certified review
Guy S. Couples - 07/07/2017
« Almost perfect »

Excellent location, facilities, and service.

AccorHotels certified review
Sandra M. Couples - 04/07/2017
« A true fantasy turned into reality  »

Our stay with you was absolutely perfect. Your staff was was polite and helpful and the resort was amazing. We had all of our meals at your restaurants which was also perfect. We were with you for seven days and my only complaint is that the time went too fast

AccorHotels certified review
Debbie G. Families - 28/06/2017
« The best holiday of our lives! »

The Sofitel Moorea was our absolute favourite hotel in the whole world! The level of comfort, service and friendliness of the staff was outstanding. Our room was wonderful with every guest comfort and attention to detail taken care of. We LOVED our stay with you and will highly recommend your hotel.

AccorHotels certified review
Robyn E. Couples - 27/06/2017
« We enjoyed our stay and loved our bungalow.  »

We thought our room was excellent and we liked that we were given free soft drinks and water every day. The snorkeling was excellent. But only having one English channel on the TV and it was the rubbish CNN, was a disappointment. We would like to be able to buy English speaking movies. Happy to pay for them. Also when we checked in we told the person that we were Accor club members and he told us we were not eligible as we were only silver members and not gold. It was fixed by the lovely lady who checked us out.

AccorHotels certified review
Warren M. Couples - 22/06/2017
« We thoroughly enjoyed our short stay at your resort. »

pleasant surroundings polite and courteous staff delicious foods entertaining and educational cultural experiences very relaxing

AccorHotels certified review
Sonali B. Couples - 20/06/2017
« Wonderful resort »

We had a very nice time at Sofitel Moorea. The bungalow was so comfortable and nice. Food, especially breakfast was really really good. We loved the aqua center too. they were very friendly and helpful. Overall a wonderful holiday.

TripAdvisor certified review
Couples - 19/06/2017
« Sofitel la Ora beach resort »

We recently stayed at the sofitel moorea beach resort in the deluxe overwater bungalow and everything was perfect. The staff,property,service was beautiful. Everyone there from the receptionist to the breakfast chef to housekeeping where so friendly that i thought my wife would start crying when it was time for us too leave. I will definitely be back and cant express in words how grateful i was to be so welcomed at the sofitel la ora beach resort. Thank you so much too all the staff at sofitel beach resort......

Our hotel has responded to the review
Our hotel has responded to the review

What a Magnifique coment ! This is an extremely touching comment, which makes the Sofitel team so proud and happy: " i thought my wife would start crying when it was time for us too leave." We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. We were very happy to host you and we hope to welcome you back soon ! Mauruuru !

AccorHotels certified review
Lesley R. Couples - 18/06/2017
« Mrs Lesley Ruske »

We were very pleased with our room, and the facilities. We were disappointed that the food was not very French.

AccorHotels certified review
Christopher H. Families - 18/06/2017
« A returning guest has a great experience. »

Dear Mr. Lamoot, We visited the Sofitel Ia Ora approximately 8 years ago on my fiftieth birthday. We had a great time though short since we also hit Bora Bora. This year was a time to have a nice vacation after a tough year. When I asked the family where we should go it was unanimous ,Sofitel Moorea I would like to acknowledge the Sofitel employees who made our stay great. I would like to thank Hinatea who answered every question handled every request expertly and gave you the clear sense that she really cared. You are lucky to have her. Next I would like to thank Jen and Mareva{ not sure of spelling} from the concierge desk. They were freindly and easy to work with. They suggested activities that made our stay memorable. Lastly the staff at breakfast clearly bonded with my twin sons who eat like horses. The chef Hientz made breakfast an event, great chef and with a great personality. I`m surprised some Hollywood type has not stolen him away from you. You are lucky to have him as well. Best Regards, Christopher Hunt,M.D.

AccorHotels certified review
Carole Couples - 17/06/2017
« A little piece of paradise  »

Very good. Lots of sun, sea, good food and wine and lots of interesting people. Friendly staff, very relaxing.

AccorHotels certified review
Arturo R. Couples - 15/06/2017
« 5 star employees »

Great service but wifi was horribly slow

AccorHotels certified review
Cj A. J. S. Couples - 04/06/2017
« CJ & Joanie »

It was wonderful, very relaxing which is what we were looking for and convenient to our needs. Our bungalow was great and the food at the restaurants very good, as well as the fun, tropical drinks. I think the best part of all is the employees always so friendly and making sure our stay was the best!!!

AccorHotels certified review
Suresh S. Couples - 03/06/2017
« Fantastic views and excellent customer service »

The staff is extremely courteous, they even remember the names of the guests. The property is extremely well maintained. They are very prompt with any and all service requests. The complimentary breakfast in the morning is really well done. This is one of the best experiences we have had a luxury hotel.

AccorHotels certified review
Dilhan C. Couples - 02/06/2017
« Very enjoyable holiday, perfect destination.  »

Excellent location, very good snorkeling spots. Staff very friendly and helpful, makes you want to come back. Very good breakfast layout. Only dissapointment was WiFi reception in room 300.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 52200.00 XPF Non member rate
From 52200.00 XPF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee
See rates