Sofitel Bora Bora Marara Beach Resort Hotel

We thoroughly enjoyed staying at your resort. The staff was very accommodating and truly friendly. We felt tucked away from it all, perfect way to relish our honeymoon. The Polynesian dancers were wonderful and added an authentic feel to the pampered experience.

Top !!!

A pleasant stay however I wish there was more entertainment at the resort.

There are a number of maintenance issues at the property. Our bungalow door lock was broken and after having to walk back to reception 8 times to get new keys, and 2 technicians, we just left the room unlocked - it shouldn't be that difficult to fix. The staff were lovely and handled it well, but the point is, it shouldn't be an issue more than once or twice.

Totally soaked whilst transported on your provided transport from the airport - 40 minutes of hell. Poor response to our condition by your reception staff on arrival First room provided had a serious air cond leak requiring us to move. The second room provided (an hour later) also had a serious air cond leak requiring us to move The third room provided had a phone and TV that didn't work (subsequently replaced the same evening - first evening!) The restaurant food was not to the standard expected - food was often overcooked. Gardens were unkempt

Beautiful grounds and very friendly staff. Only improvements I can suggest is a faster check in process (very slow) and more "even" housekeeping. We had something different that was missed every day: no refills on coffee, mini bar not stocked, floor not swept, no refills on soap, etc.

Kia ora, The experience was beyond the best ever in my life. Thankyou to everyone who looked after me and my daughter while we stayed. The service was above the limit i beleive excelled to the uttmost best. We arrived with the best vahine at reception i forgot her name but she was absolutely stunning. Our bungalow was so beautiful and omg what can i say we felt like we were in paradise. The food the best the service the best ever the people my wow wow wow id like to acknowledge a few names, Peggy, Mara,Mavevai (i may have spelt that wrong,) umm, Hine the night security,TeHina, thanks to them with such big hearts of service to me and my daughter from Aotearoa New Zealand we are Maori and we are both dearly touched with their hospitality. We miss you all and i am coming back xx Nga mihi nunui Arohanui xx Liz and Ngawai

Loved everything ..the staff, the food...l'ambience..c'etait superbe..💋⛱

Our stay was amazing. From the welcome to the goodbye. The staff very friendly and always helpful. Our only complaints were the WiFi reception and maybe the buffet breakfast should be a little bigger. But, overall a great experience and a beautiful location. Our lunch on the Private Island for my wife's birthday was spectacular and an experience we will remember forever.

Very relaxing and enjoyable, though the ticket system for hire of towels and equipment slightly confusing.

Excellent location - corals nearby, beautiful lagoon and beach, bungalows are pretty outside. The renovation has to complete so that inside it is as good as outside and add some luxury too. Staff was extremely helpful - the activity desk, the restaurant, Lola, room staff were very caring and helpful, reacting on all situations very adequately - 5 stars. The evening events and the food were good too. The only other thing that was a bit of an annoyance for us was the private island does not allow kids - why not during the day, when they just want to go to the coral garden?

I really enjoyed the resort. I appreciated the management great deal of care to making sure my husband and I had a fantastic time. Although I was disappointed we couldn't stay in the over the water bungalow. The management made great effort to make it up to us, which I am really grateful for. Thank you for the wonderful experience and my husband I had a great 5 year wedding anniversary. The experience is Bora Bora was a dream. We will definitely be staying at Sofitel property when we travel.

Lovely resort. Loved the pool area. Staff lovely too. Room number 11 was great - being at the end of the resort meant it was quiet & private. Rooms comfortable. Free water was great. Only reason for not getting a 10 was quality of dinner menu - expensive for the poor quality.

Our staying was excellent. Everybody was very kind and helpful. Our rooms always clean and the garden meticulously taken care was beautiful. Always somebody was in the reception with a smile and the bartenders and servers at the bar or restaurant spoil us. Denise, who is the reception manager was available constantly. We are very lucky to have Denise, Mariana, Maui, Veronique, Brigitte, Annita, Anna, Fran, Pipi, Peggy, Vivianne, Louana, Tehina, Raita, Muriel, Mondy, Matha, Anna, Hitimoana, Tehei, Arii, Jean, Tina, Frank, and sorry if we forgot another person that make our staying in the Sofitel Marara so special. We miss you guys and thank you for everything.