Hotel - Sofitel Bora Bora Marara Beach Resort
Sofitel Hotel Sofitel Hotel

Sofitel Bora Bora Marara Beach Resort Hotel

4.0/5 1,394 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BORA BORA AIRPORT (Paying)
    • BORA BORA MOTU MUTE (Paying)
    • PAPEETE FAAA (Paying)
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Glass bottom boat (Nearby)
    • Wind surfing facilities (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 1 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

  • 55 rooms
  • 55 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 1,058 reviews

Our guest reviews for Sofitel Bora Bora Marara Beach Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,394 reviews
Cameron K. Couples - 04/07/2018 AccorHotels certified review
« Courtesy, respect, customer service! & they remember your name! »

I stayed in a private Bungalo on land and then transferred to the private island. Both places were extremely comfortable and well planned. I want to say thank you especially to Pi Pi In the main restaurant on the island of Bora-Bora. Your customer service and caring nature went above and beyond. I additionally want to give kudos to Aurelia from Tahiti pearls in the lobby. She was Helpful in explaining some health issues I had when I was in need of a doctor. She was also helpful with her knowledge about the island and Tahitian pearls. Please thank her for her courtesies extended

Our hotel has responded to the review
Our hotel has responded to the review

Dear M K., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Deborah D. G. Families - 26/06/2018 AccorHotels certified review
« it was a glimps of what heaven might be like »

it was satisfactory, the people welcoming and very helpful. I felt that my stay was much too short!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M D., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Derek C. Friends - 21/06/2018 AccorHotels certified review
« Expected better service »

Overall it was fine, i had some bad experiences with one or two of the bar staff, may just have been a communication issue. We were part of a big group and check in was a bit tedious. I thought the rental boats were a good idea, but I did notice better beaches at some of the other resorts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M C., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gwenda C. Couples - 21/06/2018 AccorHotels certified review
« Our room was substandard. »

We had a waterfront bure. The first night I was covered in mosquito bites. There was dirt on the floor each morning that came out of the walls. At night I had to brush off similar dirt on the bed several times each night. The staff were all very helpful and friendly. The shower was dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M C., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jennifer Couples - 10/06/2018 AccorHotels certified review
« An amazing stay with great staff!! »

Everyone was extremely kind and helpful! The beach-view bungalow was awesome and the property was clean and beautiful! Staff was always helpful and kind!!! I loved that they restocked our fridge every-day

Our hotel has responded to the review
Our hotel has responded to the review

Dear M T., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solène Martin Duty Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Ashleigh J. Couples - 30/05/2018 AccorHotels certified review
« Paradise, but didnt know how to enjoy it »

We loved our stay, but did want to make one recommendation. We felt like we had to work hard to find information on things to do or places to eat. Most hotels have a book in the guests room that tells them things to do or places to eat rather than making them search out a notice board or call reception. Your staff were great when we did engage with them however i always had the feeling i might be missing out on something as i wasn't sure what was on offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M J., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solène Martin Duty Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Ana M. G. D. M. Couples - 25/05/2018 AccorHotels certified review
« EXCELENTE »

PERSONAL...RECEPCION...RESTAURANT...VISTAS...ESPECTACULOS.. EXCELENTE--

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a M M., Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Bora Bora Marara Beach Resort. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Solène Martin Duty Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Tyler M Solo travel - 22/05/2018 TripAdvisor review
« Soooo Relaxing! »

Great resort with an awesome uncrowded beach! Amazing breakfast and service. Dinner had many options with fish being the best! The Polynesian dances we’re awesome too! Things to improve: don’t allow smoking on the deck outside! And make the check in process less time consuming! Many people travel many hours and just want to relax!

Our hotel has responded to the review
Our hotel has responded to the review

Ia Orana and thank you for sharing your experience in Sofitel Bora Bora ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru !

Mrs E. S. Couples - 17/05/2018 AccorHotels certified review

I was a bit disappointed with the standard as I have stayed in Sofitel Moorea shortly before Bora Bora I expected the standard to be higher than the Moorea Sofitel .. Staff shortage was very apparent as the existing staff worked hard to meet the demand even thou there were not many guests. The Bangalows required a lot of maintenance every guest we met had a problem with the door locking and unlocking .. the coffee in the rooms were not satisfactory for the standard of the Hotel when the Moorea Hotel had a coffe machine with coffee capsules which was a great addition to the service .. sunchairs should be asigned to each bangalow as we were hunting ones every day and we learned a lesson to acquire them early in the morning I understand if the bungalow is vacant but that was not the case...the evening entertainment was as good as non existent eventhou a program notice was up on the board..the shower drain was blocked took several visits to sort it..the television set old and did not work we had to call to sort that out. I favour and value Sofitel specially and Accor as a whole therefore my comments are not criticism but a constructive suggestions being in the travel industry it is important so I can relay my exoerience and recommendations to my passengers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M s., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solène Martin Duty Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Jorge Couples - 15/05/2018 AccorHotels certified review
« Beautiful but no perfect »

Bungalows in the garden is beautiful, comfort and pleasure. But I couldn't find a place in the beach all days or towels. Drinks and cocktails aren't good. Food and service are awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M C., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solène Martin Duty Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Baekin K. Couples - 10/04/2018 AccorHotels certified review
« Lovely location »

This hotel is situated in a lovely place and not too crowed. We had a very calm and peaceful stay at this place, but this place must be refreshed a little. Staffs were kind, but not that professional in a way. Well, we were in Tahiti, so we just let it go and take things easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAIN J., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Solène MARTIN Responsable Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Maguscanook Couples - 02/04/2018 AccorHotels certified review
« An expensive holiday with termites was not optimal »

We liked our location (right on the beach) but could not cope with the termite excrement on the floor, suitcases and bed each day we woke up. We will not stay at your hotel again as a direct result.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenice K., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Solène Martin Responsable Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Marcelo J. Couples - 31/03/2018 AccorHotels certified review
« Not all that great, good staff and friendly »

You forgot us at airport no one came to pick us up, we hat to have someone from other resort call Sofitale and get us a taxi, then when we were there we had geckos in our room every day we could not sleep, the resort told us that was normal, the food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo J., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Solène MARTIN Responsable Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Bim Families - 27/03/2018 AccorHotels certified review
« COULD IMPROVE A LOT »

ROOMS ARE A BIT OUTDATED AND SERVICE FROM YOUR ROOM CLEANERS IS 0

Our hotel has responded to the review
Our hotel has responded to the review

Dear shah b., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne ROURE Directrice Générale Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Laurence B. Business - 23/03/2018 AccorHotels certified review
« Satisfactory »

I was warmly welcomed by Anita I found the food & beverage service to be slow and standardless, although very friendly I was extremely disappointed with the Langouste I was served as it was overcooked and no appropriate cutlery was offered to facilitate taking the meat off the shell, which resulted in me leaving langouste in the shell and not being able to eat it I was advised that 2 restaurants were open in the evening, which wasn't the case The hotel forgot to charge me an excursion that I had booked via the hotel. I returned to inform the receptionist and pay for the excursion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENCE B., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne ROURE Directrice Générale Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Michael M. Families - 06/02/2018 AccorHotels certified review
« Great property! »

A little disappointed in the excursions. Excursion prices were very high for the service provided. We only took one excursion, which was not the advertised tour of the island. It was a ride around the island in a taxi...for 5500 cfp per person (22000 cfp for four people)!! I'm sure I could have hired a taxi on my own for much lower cost. Exchange rates were very poor compared to other islands. I have to say that the staff were wonderful! Great service, and very friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Marara Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne ROURE General Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Debbie, D. C. Couples - 02/02/2018 AccorHotels certified review
« Staff so accommodating during a difficult time for us »

My husband broke his heel during a boating accident while in Bora Bora. The Dr. who helped us assisted us in securing a garden level bungalow at the resort for 2 nights before our flight back to the United States. Steve, the Guest Relations Manager was so very sweet to us. Giving us special treatment and telling us of his own injuries while playing sports to his leg. It was a very tough situation for us and your resort made it much easier to deal with. The food was wonderful and the views were amazing of the surrounding islands and the turquoise water. We will never forget the special hospitality that you showed us those 2 days in January 2018.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Debbie, Thank you for taking the time to share your experience at the Sofitel Marara Beach Resort. It was a great pleasure to welcome you and assist during your stay. Your feedbacks are very important to us! For me and for all the team Sofitel Bora Bora Marara Beach Resort, it is very important to reach the best customer satisfaction. I take the opportunity to tell you that we hope that your husband is now better and that his leg does not hurt anymore. Thanks again for choosing us for your two nights stay in Bora Bora. I really hope to see you soon in one of our resorts. Best regards to you and you husband. Maururu ! Steve Zadek Front & Back Office Ambassador Ambassadeur Réception / Back Office

Dorothy H. Families - 21/01/2018 AccorHotels certified review

Our family of 12 recently celebrated my husband's 75th Birthday on Bora Bora with you. We had a very relaxing and throughly delightful stay at the Sofitel. Your staff is very charming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James H., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne ROURE General Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Cassidy G. Couples - 10/01/2018 AccorHotels certified review
« Our overall experience was unlike anything before. »

We really enjoyed staying here, the employees were kind and helpful. Our room was beautiful and the experience was wonderful. We also enjoyed the meal options/buffets. We definitely would recommend this resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassidy Nichole G., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne ROURE General Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

Jessica P. Couples - 06/01/2018 AccorHotels certified review
« Beautiful resort and very friendly staff. »

We really loved the ambience of the resort and the general amenities. The room was clean and we were very happy with how it was taken care of each day. There was a large gap above our sliding door though, so we were often getting lizards into our room. The food at both restaurants was very delicious, and we were very happy with our experiences at them. We both had massages at the spa on the private island and loved our experiences there. We were well taken care of and very impressed with the massages.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica P., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Marara Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne ROURE General Manager Sofitel Bora Bora Marara Beach Resort & Sofitel Private Island

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