Hotel - Pullman Dakar Teranga
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Pullman Hotel

Pullman Dakar Teranga Hotel

10, Rue Colbert  Place de L' independance 
BP 3380  DAKAR
SENEGAL

483 reviews
TripAdvisor Rating Based on 483 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Reduced mobility facilities
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Reduced mobility facilities
  • Pet allowed
  • AEROPORT LEOPOLD SEDAR SENGHOR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Private beach

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All 230 of our luxuriously comfortable guest rooms and suites are equipped with the latest modern technology, including free ADSL. Many of the rooms offer truly unique and exceptional views of the Atlantic Ocean and Gorée Island.

  • 247 rooms
  • 106 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
3.7/5 AccorHotels Rating Based on 561 reviews

Our guest reviews for Pullman Dakar Teranga

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 483 reviews
AccorHotels certified review
Marilyn Families - 21/07/2017
« It was very enjoyable. »

My room was impeccable. The view of the ocean was stunning. The front desk was very welcoming, helpful and professional. Fode at the front desk was exceptionally helpful, knowledgeable, and friendly. Amniata was also very friendly and professional. Our waiter Boubocar was very good.

AccorHotels certified review
Samuel B. Business - 22/06/2017
« Satisfied »

my experience was great and i have fond memories.excellent staff

AccorHotels certified review
Ibrahim S. K. Solo - 15/06/2017

satisfactory

AccorHotels certified review
Alma M. Solo - 08/06/2017
« Had a good relaxing stay  »

After a few weeks of stressful travel, I had two good days to recharge my batteries. A great stay.

AccorHotels certified review
Iau Families - 27/05/2017
« Wonderful, but ruined experience »

I booked 3 rooms in the hotel to stay with my family and friends. The facility, although under renovation, is really great. The service by the front desk and concierge staff was even more amazing. The front desk manager made sure we felt at home from home. The room rates included breakfast. However, when I checked out early in the morning to catch an early flight leaving my family behind in 2 rooms, they were made to cash for the breakfast they had that morning (30,000 CFA, equivalent of US$50.00). This really ruined an, otherwise wonderful experience.

AccorHotels certified review
Anonymous Business - 04/05/2017

Great except 1) the shower area is designed so that it is too easy for water to spray all over the bathroom, and 2) the drinks in the refrigerator used to be complimentary. Now they are for sale; and extremely expensive - almost 10 times more the cost of buying the drink in a store. I just feel very taken advantage of. This is not good for customer relations. That's for sure!

AccorHotels certified review
Anonymous Business - 01/05/2017

I know this hotel for last 20 years and with its very friendly and nice staff and on top of that with its central location, this hotel will be my next place in Senegal.

AccorHotels certified review
Anonymous Business - 20/04/2017

The staff was very kind and professional

AccorHotels certified review
Anonymous Business - 13/04/2017

after renovation the hotel became fantastic. The rooms are comfortable, clean. All was fantastic

AccorHotels certified review
Anonymous Business - 28/03/2017

hotel is inder renovation with heavy duty work, never again! i checked out early to change hotel!

AccorHotels certified review
Anonymous Business - 25/03/2017

Wonderful

AccorHotels certified review
Anonymous Business - 25/03/2017

After several stay at the Teranga it is satisfying to see the renovation works getting to an end. Despite the works we can see the attention to the finishing details has not been top notch with several stained carpets, scratched walls and furniture pieces etc. The hotel is currently a due trap.

AccorHotels certified review
Anonymous Business - 13/03/2017

It was very good, except for water supply issues in my room on the first night having to do with the ongoing renovation. It was resolved the next day

AccorHotels certified review
Anonymous Business - 06/03/2017

Your website did not indicate that the hotel is under construction. This is really false advertising and is not right. Please provide more accurate descriptions of your hotels during construction and renovation phases.

TripAdvisor review
Business - 25/01/2017
« Fine but we were moved due to the renovations »

It would have been fine to be informed that in the middle of my stay I had to move to the Novotel which is not a hotel that I appreciate much. The move from the Pullman to the Novotel was handled poorly. Fortunately I could borrow the car of friend, I would like to emphasize that the Pullman staff handled this better than the Novotel's staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Christophe, We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. Your positive remarks encourage us to persevere and reward our teams of their efforts. Concerning the moving to the Novotel, we are sorry, please allow us to express our sincerest apologies. Rest assured that, all the measures will be taken so that the same thing doesn’t reproduce any more. Thank you for sharing your experience. We hope you will give us the opportunity to better serve you in the near future. Best regards The Management team.

AccorHotels certified review
Anonymous Business - 23/01/2017

shoddy entrance and corridors and balcony exteriors , though restaurant a- breakfast and meals' experience was very good. Housekeeping not upto the mark, though rooms are good . Furniture - table and side tables of bed look good but don't have any drawers to keep things . Internal hotel Telephone numbers are inconsistently mentioned across different communication medium and usually don't work. Reception very rigid and unreasonable - even after paying for 7 days in advance , I had to wait to pay $ 75 -80 dollars as guarantee , at midnight on arrival - stupid example of things being taken too far, beyond the realm of " understanding credit worthy customers " . Height of carelessness.

TripAdvisor review
Petrus V Business - 22/01/2017
« OLD HOTEL UNDER RENOVATION »

I stayed already at the Teranga in 1975. My surprise was last week that the hotel was undergoing reconstruction whilst the guests where there. Already early in the morning there was a lot of noice and also during the day something heavy felt on the tarrace where peaople where eating. Nothing of all was mentioned of this in the website by making the booking. This is not serious; All was made good by the friendly staff and the new clean room. Especialy at breakfast and lunch I enjoyed the very kind attendance and smile of Marie Diouf. Once all works terminated its the most beautifull place in Dakar close to the city and beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Petrus, Thank you for having chosen Pullman Dakar Teranga for your stay in Dakar, also for sparring your time to write us. Our staff is very sensitive to your comments and thanks you for it. About construction/renovation’s communication, we are terribly sorry that you don’t see it on your booking confirmation. Please accept all our apologizes for all inconveniences caused during your stay. We appreciate your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward waiting you very soon in Pullman Dakar Teranga, Best regards. The Management team.

AccorHotels certified review
Anonymous Business - 08/01/2017

I would have given 10 but for the building works. The staff are fantastically lovely and helpful. Clearly the training and monitoring system are excellent

TripAdvisor review
Robert C Business - 08/01/2017
« wonderful staff »

excellent - (except for the temporary ongoing building works to doubly the size of the hotel!) - the exceptional aspect is the staff who were very special - the hotel is in course of being doubled in size and the building works were disturbing from time to time - the food is good with a good menu though somewhat limited - room service is good with a slightly expanded menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Robert, We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we apologize also for all inconveniences caused by construction/renovation during your stay and took well note to your remarks concerning the menu. We appreciate your sharing and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. The Management Team.

AccorHotels certified review
Anonymous Solo - 11/12/2016

Very correct

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