Hotel - Sofitel Bogota Victoria Regia
Sofitel Hotel Sofitel Hotel

Sofitel Bogota Victoria Regia Hotel

4.5/5 1,142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • AEROPORTO EL DORADO
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Our rooms

Our guestrooms feature the latest trend in hotels, offering both luxury and comfort. Incorporating the use of bold colors such as eggplant and terracotta and an array of contemporary furniture, you'll feel yourself wrapped in a chic and cozy ambiance.

  • 102 rooms
  • 102 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 2,416 reviews

Our guest reviews for Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,142 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hannah Couples - 13/09/2018 AccorHotels certified review
« Extra Touches Made It Special »

We had a wonderful stay at Sofitel Bogota, the staff were so great and helpful. We also received tea and a macaron to help with altitude sickness as well as a personalised message and a pineapple compote welcoming us to Bogota. They went out of their way to help us and it was greatly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Hannah, I truly appreciate you taking the time to share your positive experience with us. Thank you for highlighting our great and helpful staff, our tea and a macaroon ritual and our homemade compotes. I am happy that we were able to provide you a wonderful stay. It is a shame that you had to left, please do come and see us again soon! Regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Fulvio Business - 13/09/2018 AccorHotels certified review
« Very good »

I've enjoyed a lot the stay. Very good breakfast and nice room. Top the "macaron" every night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fulvio, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our room & our very good breakfast. I am happy that we were able to provide you an very good stay. We look forward to welcoming you back for your next visit to Sofitel Bogotá Victoria Regia! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Anonymous Business - 12/09/2018 AccorHotels certified review
« Comfortable rooms, nice breakfast and courteous staff »

Very nice hotel. felt safe, courteous staff, nice buffet breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I truly appreciate you taking the time to share your positive experience with us. Thank you for highlighting our courteous staff service & nice buffet breakfast. I am happy that we were able to provide you an excellent stay. We look forward to welcoming you back for your next visit to Sofitel Bogotá Victoria Regia! Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Stephen Y. Couples - 11/09/2018 AccorHotels certified review
« Initial room was unsatisfactory but staff helped to chanhe »

I requested a quiet room in my reservation and yet our King room was overlooking the main road. This was unsatisfactory given the money paid for the stay. I requested a room change for our final night and we were moved to a quiet room. I do not understand why this room was not provided to us on our arrival despite the hotel clearly not being full. This falls very short of customer satisfaction. Thankfully the staff accommodated our request, however, we should have been provided a quiet room in the first instance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., I appreciate your comment about our staff service, we always provide the best service to our guests in order for them to have a memorable stay. I hope you accept my most sincere apologies for the first room received during your recent stay at Sofitel Bogota Victoria Regia. It is especially disappointing that we have not been able to offer a quiet room from the first instance to enjoy an excellent rest experience. Once again, my apologies for the inconvenience and discomfort for you. I appreciate you are taking the time to give us your candid and constructive feedback and we hope you will give us another opportunity to make amends. I look forward to welcoming you back to the Sofitel Bogotá and ensuring your next visit is regarding your needs and room preferences. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Anonymous Couples - 10/09/2018 AccorHotels certified review
« Luxurious stay! »

Great experience, friendly staff and amazing location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I sincerely appreciate you taking the time to share this review of your recent visit. Thank you for highlighting our friendly staff service & amazing location. I am happy that we were able to provide you a luxurious stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Michael V. F. Couples - 05/09/2018 AccorHotels certified review
« Such friendly and helpful staff and a beautiful room made our stay prefect. »

I have not stayed in such a beautiful room with such helpful and caring staff. That helped make our engagement celebration so romantic and special it is a night we will remember forever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Van F., So pleased to read you had a wonderful experience with us while in Sofitel Bogota Victoria Regia, I am glad to know that you have enjoyed of our beautiful room and helpful staff. It is always nice to be able to spend time away with our loved ones, even more when you are celebrating love. It was a pleasure for us to welcome you for such an special occasion, we are also grateful to have been a part of this and look forward to welcoming you back to Sofitel Bogotá Victoria Regia. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Hg Business - 31/08/2018 AccorHotels certified review
« As good as ever »

Just left a review on Trip Advisor: see that!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HG, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia, thank you for also sharing your experience on TripAdvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Anonymous Business - 30/08/2018 AccorHotels certified review
« Fantastic staff »

With just 48 hours in Bogota, I was pressed to get in both work and play. This hotel was ideal for my needs. The hotel is ideally located in a safe and picturesque neighbourhood with plenty of parks, shops and restaurants. The rooms are well appointed and comfortable (the bed a little soft for my tastes). The breakfast was excellent. On top of all that, what made this hotel an absolute pleasure was the friendly, helpful, professional staff. They went out of their way to be welcoming and particularly ensured all my transportation needs were met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for this fantastic review of your recent stay with us. I am glad to know that you enjoyed of our prime location, excellent breakfast and of our friendly staff, they will be glad to hear about your experience. I completely understand that the softness of our beds does not fit in all tastes, for your next stay please do not hesitate on require us to remove the feather mattress from your bed, so we can ensure you a pleasant sleep. We hope to welcome you back in the near future. Sincerely, Ana María Solórzano B. Front Office Manager

Darren P. Families - 28/08/2018 AccorHotels certified review
« Very helpful friendly staff , very clean and stylish in a great location. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren P., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I understand that our fitness center does not fit on your expectations, for your next stay we will be pleased to invite you to a Fitness Center where we have an agreement for our guests, there you will find a complete fitness center infrastructure, you can ask for a ticket at the Front Office. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Mark Solo - 28/08/2018 AccorHotels certified review
« Most comfortable bed ever »

The staff was very helpful and friendly. Great bar and restaurant. Problem paying my bill was the only negative. I had to pay cash because of problems with the hotel Visa terminal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry for the inconveniences that we had with the payment method, please rest assured that we will take the proper measures in order to avoid this kind of situations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Anonymous Business - 26/08/2018 AccorHotels certified review
« Bogota August 2018 »

People are great. But three nights in a row I tried to get a simple McCall's (on the menu) same number of nights they did not have it. They gave na a Glen liver which was not i the menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia and for highlighting our staff. I am sorry that your experience in the bar did not meet your expectations; please allow me to express my sincerest apologies, we already share your comments with our food and beverage team and they will take the proper measures to avoid this kind of situations in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana María Solórzano B. Front Office Manager

Anonymous Business - 26/08/2018 AccorHotels certified review
« Overall great, with two issues. »

The staff are wonderful and very helpful. Unfortunately I have not gotten LeClub Accor points awarded for my stay from 8/14-17. Also, breakfast is included for me and there didn’t used to be a charge for room service, but now there is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Our new policy with the buffet breakfast and the room service is in reference to the experience that we are looking for to offer our guests at the restaurant that is why, we must let you know that we have expanded our buffet options in order to fulfill your food expectation. Being so, we would like our guests to experience a personalized service and indulge them with a Magnifique buffet breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Ricardo M. S. Couples - 23/08/2018 AccorHotels certified review
« Perfect! »

Excellent location, in the heart of the “Pink Zone”, close to the “T zone”, the guest is in a short walk from elegant Restaurants, fashion Bars and three Malls. The room is clean, the bathroon is great, but the highest points are the education and care of your staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Magalhaes, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Brian D. Couples - 22/08/2018 AccorHotels certified review
« 4 nights in Bogota »

My stay was very good. The Concierge staff was very responsive to my requests prior to arrival. All Airport transfers and tours organized by the hotel were as promised. The Concierge staff made our vacation time in Bogota great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our Concierge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Sara Business - 22/08/2018 AccorHotels certified review
« Lovely hotel with warm and helpful staff »

The hotel is lovely and staff was very helpful. There was some small construction going on during my stay but I was notified and they conducted it during the workday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana María Solórzano B. Front Office Manager

Juan M. A. Couples - 17/08/2018 AccorHotels certified review
« We got what we where looking for »

The Only complain is that to much noise from the construction at night, the rooms are not sound proof from street, neither from the upper level or next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan Manuel A., I truly appreciate you taking the time to share your experience with us. I am sorry to hear about the noise from the construction at night, please rest assured that we will taken the proper measures to avoid this kind of external inconveniences causes a bad sleep experience to our guests. We look forward to welcoming you back for your next visit to Sofitel Bogotá Victoria Regia! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Alexandra Business - 14/08/2018 AccorHotels certified review
« Spectacular »

The attention to detail in everything, the room, the eating area, was exceptional. And the staff service was very good. I congratulate the work, one the best places I have been.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our good staff service service & our attention to detail in everything. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Exceptional Hotel »

Impressed by the top quality staff at the front desk, cleaning employees, those responsible for a range of responsbilities, etc. Quality of breakfast was outstanding, as well as the service by the staff I stay in about 215 nights in hotels each year including Fairmont, IHG, Hyatt, etc and Sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I truly appreciate you taking the time to share your positive experience with us. Thank you for highlighting our front desk staff service and our outstanding breakfast. I am happy that we were able to provide you an excellent stay. We look forward to welcoming you back for your next visit to Sofitel Bogotá Victoria Regia! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Franc O. Business - 13/08/2018 AccorHotels certified review
« Consistent, excellent service. »

This was my second stay at the Sofitel Bogota Victoria Regia. From the moment of arrival, I was completely at ease. Each day, small details were automatically taken care of and the staff could not be more professional and wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.O., I truly appreciate you taking the time to share your positive experience with us. Thank you for highlighting our professional and wonderful staff service. It is a shame that you had to left, please do come and see us again soon! Regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Denise C. Families - 13/08/2018 AccorHotels certified review
« Unparalleled location and great service »

I cannot imagine a better location to stay in Bogota than the Victoria Regia. There is literally an endless supply of great restaurants, bars, shopping, services all within minutes from the hotel. All very helpful if you want to avoid Bogota traffic. Very lively area close by, but the area around the hotel is not noisy or congested at all. This is a very modern very updated hotel with great rooms and facilities, and a superb front desk and bell staff especially Fabian. Very good breakfast buffet and we had drinks in the bar which was small but very pleasant staff. Great amenities in the room including satellite TV with many English channels, a VERY comfortable bed, and very reliable wifi. I hope to return to Bogota which I found to be an amazing city and will definitely stay at the Victoria Regia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.C. and family, I sincerely appreciate you taking the time to share this detailed review of your recent visit. Fabian is a wonderful addition to the team and I am sure that he will be pleased to hear of your kind words. Thank you for highlighting our good breakfast, our rooms amenities, our prime location and so many other things. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in May and thank you personally for such an amazing review. Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

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