Sofitel Bogota Victoria Regia Hotel 5 stars

TripAdvisor rating 4.5/5 1,319 reviews
Sofitel Bogota Victoria Regia
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Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • Air conditioned
  • AEROPORTO EL DORADOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request (Nearby)
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Virtual Tour: https://www.panowalks.com/embed/bACg3kAvadLVIMyGLMlKOWpOfCeH/

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80
Cundinamarca

bogota
colombia

Tel: +5716466390

Fax: (+57)16220692

Contact email

Check-in from 15h00

Check out up to 12h00

  • TRANSMILENIO :   CALLE 85

  • By plane

    AEROPORTO EL DORADO At 16km / 9.94 miles - Shuttle paying

GPS :4.669983, -74.053158

Our accommodations

Our guestrooms feature the latest trend in hotels, offering both luxury and comfort. Designed by the prestigious architect Miguel Soto, our rooms will make you feel at home away from home.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

SUPERIOR ROOM, 1 Queen Size bed

  • Max. number of persons: 2
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

BASILIC - BAR GOURMET - RESTAURA

Type of cuisine: International

Basilic invites you to experience the true art of French haute cuisine through a variety of gourmet offerings. With events like the World Gourmet Nights, exclusive wine tastings and samples of the most delicious International and Local flavors.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASILIC

Photo non contractuelle / Strictly non binding

Is the perfect place for enjoying an exclusive cocktail, concocted by our head bartender using homemade syrups, infusions and the freshest local ingredients. Relax, sip on a cocktail or enjoy the night away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 43

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

3,048 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,319 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.7/5

John Business - 10/10/2019 AccorHotels review

Construction not ideal but everyone very nice as always. Need to improve the gym.

Dear Mr. John, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Having in mind our guest’s preferences, the hotel will begin a new era as it will undergo a phase by phase property renovation and modernization.We maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. At Sofitel Bogota, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Very Satisfied with Bogota

Customer review rating 4.7/5

Kyle Business - 07/10/2019 AccorHotels review

Phenomenal customer service from everyone involved. The hotel was especially cleanly and I found my room to be great for the price. All of the staff was extremely welcoming and provided many solutions when requested.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. I am happy that we were able to provide you an excellent stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Excellent hotel, great stay. Can't wait for the construction to be over.

Customer review rating 4.7/5

Chad Business - 07/10/2019 AccorHotels review

I really liked my stay at Sofitel. The staff were all extremely friendly and helpful. The only downside was the construction in the hotel and on the street. For the most part that didn't cause any issues as I was outside the hotel most days during the day. However, on the rare occasions that I needed to be in the hotel to get some work done during the day it was a bit inconvenient to have to battle the construction noises.

Dear Mr. Chad, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our friendly and helpful staff service. I am sorry that your relaxing experience did not meet your expectations due to construction noise; please allow me to express my sincerest apologies. Having in mind our guest’s preferences, the hotel will begin a new era as it will undergo a phase by phase property renovation and modernization. We maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. We hope you give us a second chance, we'd love to have you back! All the best, Yanelis Sepulveda Guest Experience & Concierge Manager

The best birthday celebration and welcoming!

Customer review rating 4.7/5

Gurjit A. Solo - 02/10/2019 AccorHotels review

The staff was absolutely amazing. The location was ideal. The welcome gifts and surprise for my birthday was extraordinary! Amazing room decorations, cake, balloons and even in the car on the way to the hotel.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It was a pleasure for us to welcome you for such an special occasion, we are also grateful to have been a part of this and look forward to welcoming you back to Sofitel Bogotá Victoria Regia. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Amazing experience

Customer review rating 4.7/5

Heather A. Business - 30/09/2019 AccorHotels review

After spending many a night in different hotels during a recent work trip, this was by far the best stay I had at any hotel. Despite the construction and rain outside of the hotel when we arrived, staff was waiting with umbrellas to make sure we made it into the hotel safe and dry. The room was incredibly comfortable and I really enjoyed the coca tea and macaron that were left by my bedside.

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our incredibly comfortable rooms and our coca tea and macaron ritual. There are construction works that are carried out according to the instructions of the Mayor´s Office, to improve the conditions of the roads around our hotel. But our teams have been willing to assist our guests with any service they may require from their arrival and during their stay. I am happy that we were able to provide you an amazing stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

The choice of this hotel, after being recommended by a friend who had stayed there before, proved to be a good one.

Customer review rating 4.7/5

Robert W. C. Couples - 23/09/2019 AccorHotels review

Even though the entire street in front of the hotel was under mayor repairs, causing challenges to walk around and a less pleasant view and the hotel started with their own upgrading process, the employees were so pleasant that these maintenance challenges were mitigated so that our stay was very pleasant indeed.

Dear Robert William C., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. The construction work is being carried out as per the instructions of the Mayor´s Office, to improve the roads conditions around our hotel. And To enhance your experience we are going through a hotel renovation. I am happy that we were able to provide you a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager
Customer review rating 4.7/5

Jorge I. Business - 21/09/2019 AccorHotels review

Your staff is amazing!!! Upgrade the facilities ASAP! U started for the less important, the restaurant! Rooms are a MUST!!!

Dear Jorge I., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Our guest service is a wonderful addition to the team and I am sure that they will be pleased to hear of your kind words. I am happy that we were able to provide you an excellent stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Incredible customer service at every turn

Customer review rating 4.7/5

Peter L. Business - 20/09/2019 AccorHotels review

Probably the highest level of customer service I have ever received and I am 47 years old.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Our guest service is a wonderful addition to the team and I am sure that they will be pleased to hear of your kind words. I am happy that we were able to provide you an excellent stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Uneventful

Customer review rating 4.7/5

Anonymous Couples - 17/09/2019 AccorHotels review

Very nice staff

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. I am happy that we were able to provide you a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Great

Customer review rating 4.7/5

David D. Solo - 16/09/2019 AccorHotels review

I have nothing to complain about, great service, amenities, good rooms, and attention overall. The only thing I would suggest is for the hotel to put on-demand movie service. While there is one currently, I wasn't able to access the feature because I wasn't part of the "Claro" network as a foreigner.

Dear Mr. David D, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our great service, our amenities, our good rooms, and our attention.I am happy that we were able to provide you a great stay. On the other hand about on-demand movie service , we have informed to our general manager and please a we will take this into account . At Sofitel Bogota, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

First visit to Bogotá

TripAdvisor rating 4.5/5

Tour02525884383 Business - 16/09/2019 TripAdvisor review

Always try to stay in an Accor Group hotel and again I have been left fully satisfied. Excellent and safe location in Zona Rosa. Everything a business or tourist needs is both in the hotel and very nearby. I will continue to stay here in my future visits.

Dear Tour02525884383, I truly appreciate you are taking the time to share your positive experience with us. I am glad to know that you enjoy of our excellent and safe location. I am happy that we were able to provide you a great stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Great place to stay

Customer review rating 4.7/5

Sophia Solo - 10/09/2019 AccorHotels review

The hotel is clean, well staffed and has a comfortable vibe. The rooms are a L. "thin walled" but they are very comfortable and clean. The housekeeping staff does an "above and beyond" job as does the concierge. The front desk staff are kind, efficient, and helpful.

Dear Sophia L., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Memorable and extremely satisfied

Customer review rating 4.7/5

Anonymous Business - 08/09/2019 AccorHotels review

The services of staff are excellent. They are approachable and very accommodating

Dear William M., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Great accommodations, people and services.

Customer review rating 4.7/5

Brenda L. Business - 08/09/2019 AccorHotels review

Great people (front desk, doorman, concierge, bell man, etc). Fantastic services (wonderful massage--she listened to my needs and executed very well--quite impressed for hotel massage). Wonderful accommodations (loved the granadilla, macarons, tea and facial treats in the room as well as super comfortable bed and pillows). My only minor negative experiences was that I left a therapeutic foot roller in the room and it was removed (I left it on the floor so cleaning probably didn't realize it was an exercise equipment). Also, the shower doesn't drain well.

Dear Brenda Soo L., Thank you for taking a moment to share details of your stay. While we liked reading you found the service and accommodation to be excellent, we regret the overall experience was not the one we would have loved you to have. We will endeavor to attend to all your comments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stib Acosta Castro Front Desk Coordinator

Nice facility

Customer review rating 4.7/5

Anonymous Business - 04/09/2019 AccorHotels review

Overall good experience. My only issue was that I was dying of thirst. The hotel only provide 2 small bottles of water.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. I am happy that we were able to provide you a good experience. We are sorry that the only detail he hotel only provide 2 small bottles of water. We have informed to our general Manager and our Housekeeping manager. At Sofitel Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Excellent!!

Customer review rating 4.7/5

Anonymous Friends - 02/09/2019 AccorHotels review

Accommodations were wonderful and service was the best!

Dear Guest, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our great service. I am happy that we were able to provide you an excellent stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

everything was to our full satisfaction. Congratulations, your personal is up to maximum standards

Customer review rating 4.7/5

Anonymous Couples - 02/09/2019 AccorHotels review

Rest assured that all of my future travels to Bogota will include my stay at your hotel

Dear Guest. I sincerely appreciate you are taking the time to share this review of your recent visit. Our guest service is a wonderful addition to the team and I am sure that they will be pleased to hear of your kind words. I am happy that we were able to provide you a pleasant stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Excellence

Customer review rating 4.7/5

August Business - 02/09/2019 AccorHotels review

The hotel staff was great, always trying to make me feel at home. The service and the quality of the hotel was amazing. Thanks for making me feel great during my stay in your hotel. Bravo to all staff!

Dear Mr. August, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our great service and our amazing hotel. I am happy that we were able to provide you an excellent stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Excelent

Customer review rating 4.7/5

Sabin Business - 01/09/2019 AccorHotels review

The best hotel ever for my business trips

Estimado Señor Sabin, Es un gusto saber que disfrutó de su más reciente estadía con nosotros, estamos muy orgullosos del servicio de primera que presta nuestro personal y es un gusto saber que tuvo la oportunidad de apreciarlo una vez más. Siempre será un gusto darle la bienvenida en Sofitel Bogotá Victoria Regia. Atentamente, Yanelis Sepulveda Guest Experience & Concierge Manager

Fantastic service, as always

Customer review rating 4.7/5

Amalia P. Business - 28/08/2019 AccorHotels review

I stay at the Sofitel in Bogotá 2-3 times a year for a few years now and have never had a bad or so-so experience. The hotel is beautiful, the flower arrangements are breathtaking, staff is friendly and courteous, the food is great, no room for improvement.

Dear Mrs. P., So pleased to read you had a wonderful experience with us while in Sofitel Bogota Victoria Regia, I am glad to know that you enjoy of our friendly and courteous staff service, our great food and our beautiful Hotel. It is a shame that you had to left, please do come and see us again soon! Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager
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