Sofitel Lyon Bellecour Hotel 5 stars

TripAdvisor rating 4.0/5 2,333 reviews
Sofitel Lyon Bellecour
See on a map
+ 23 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • In the heart of Lyons views over the Rhône

  • Michelin-star restaurant with panoramic view, brasserie open every day

  • 2 Clefs d'Or Concierges

  • Well-being area

  • Cocktail bar, lounge atmosphere

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 25.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002
lyon
france

Tel: +33472412020

Fax: (+33)4/72412001

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :   Multiples BELLECOUR

  • LYON :   A-D BELLECOUR

  • By plane

    LYON BRON At 15km / 9.38 miles

  • By plane

    LYON SAINT EXUPERY At 25km / 15.63 miles

  • By helicopter

    BRON At 15km / 9.38 miles

  • By helicopter

    SAINT EXUPERY At 25km / 15.63 miles

  • By car

    LYON CENTRE At 1km / 0.63 miles

  • By car

    LYON PRESQU'ILE At 1km / 0.63 miles

  • By train

    LYON PART DIEU At 3km / 1.88 miles

  • By train

    LYON PERRACHE At 1km / 0.63 miles

  • By train

    PERRACHE At 0.8km / 0.5 miles

GPS :45.754188, 4.834351

Currently, close to our hotel

Collections of the Museum of Textiles in Lyon, visit

From 01/01/2010 to 31/12/2019

At 248 m

The Fourvière Basilica, Lyon, unusual tour of the roof

From 01/06/2019 to 30/11/2019

At 1.3 km

Le Café des Fédérations, tasting

From 01/01/2019 to 31/12/2019

At 1.4 km

Museum of Fine Arts in Lyon, visit

From 01/01/2010 to 31/12/2019

At 1.4 km

Himalayan festivals, the last Kalasha, exhibition

From 23/10/2018 to 01/12/2019

At 2.6 km

Yokainoshima: spirits of Japan, exhibition

From 07/07/2018 to 25/05/2019

At 2.6 km

Happy Manif, Spitz Got Rhythm, show

From 15/09/2018 to 15/06/2019

At 3.5 km

Parc de la Tête d'Or in Lyon, walk

From 01/01/2019 to 31/12/2019

At 3.6 km

Tour of the Musée d'Art Contemporain in Lyon

From 30/09/2019 to 31/12/2019

At 3.7 km

Auto Rencard, exhibition of old and exceptional vehicles

From 01/01/2019 to 31/12/2019

At 9.2 km

Our accommodations

Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.

Classic room - Double bed

  • Max. number of persons: x2
  • Area: From 20
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior room - Double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior room - Twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior room - double bed, river view

  • Max. number of persons: x2
  • Area: From 25
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Junior suite - Double bed

  • Max. number of persons: x2
  • Area: From 45
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Junior suite - double bed, river view

  • Max. number of persons: x2
  • Area: From 45
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Prestige Suite - double bed, river view

  • Max. number of persons: x2
  • Area: From 80
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

LES TROIS DOMES

Type of cuisine: French

This Michelin-starred restaurant, a gastronomic hotspot in Lyons, combines exceptional cuisine and unique views out across the city lights. Sample the creations of chef Christian Lherm accompanied by a glass of fine wine against the backdrop of the Rhône.

Lunch

12:00 - 01:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE SILK BRASSERIE

Type of cuisine: French

Sample the delights of bistro cuisine in the inviting surroundings of Le Silk Brasserie. Chef Philippe Guichonnet creates simple, refined dishes that combine seasonal ingredients and brasserie classics.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MELHOR

Photo non contractuelle / Strictly non binding

Sip signature cocktails at this chic, cozy Lyon bar with stirring views over Lyon. The drinks menu - available on iPad - ranges from a sherry aperitif to a fine cognac or single malt whisky. Live music enlivens Friday and Saturday nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIGHT BAR

Photo non contractuelle / Strictly non binding

Pop into this contemporary lobby bar and summer terrace for a fresh pastry, informal lunch meeting, afternoon tea or glass of wine by the fire. Indulge in champagne paired with local Bernachon chocolate: scrumptious. Live music Wednesdays.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 317 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 150 people

Find out more
Sofitel Lyon Bellecour Meeting Room

Our guest reviews for
Sofitel Lyon Bellecour

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,625 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,333 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.3/5

Anonymous Solo - 16/05/2019 AccorHotels certified review

Great and helpful staff. Wonderful spa experience. I stayed in a corner room which was fine. The mattress was worn and needed changing.

Dear Customer, We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. It is always a pleasure to receive positive feedback. We are very glad that your spa experience was so relaxing and that you enjoyed your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane, Responsable Expérience Client

great location but outdated

Customer review rating 4.3/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

Great lication staff and food but very outdated and tiny bathroom with shower over the bath and a broom cupboard for toilet... and we were paying for a junior suite

Dear Customer, Thank you for your comment about the Sofitel LYon Bellecour. We are very sorry that our Junior Suite and specially the bathroom and toilet did not match your expectations. All of the Ambassadors of the hotel thank you very much for your nice comments about our central location, staff friendliness and restaurant quality. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane, Responsable Expérience Client

not a friendly room

Customer review rating 4.3/5

Jim O. Couples - 15/05/2019 AccorHotels certified review

We had 2 issues three issues that come to mind. First having booked almost 8 months in advance we were assigned a 1st floor room which turned out to be much brighter at night from street lights and nosier. Second having the toilet set in a closet near the door and not in the bathroom was odd and not convenient. Third we like dark rooms and the complete lack of any room darkening drapes or shades made my night sleep very sporadic. The good were the help downstairs though some explanations of how room worked would have been helpful at check in

Dear Jim O, Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We were surprised to read your comments about the room not being dark at night. Indeed all of our rooms are equipped with blackout curtains. The switch is just next to the bed. We are very sorry that you did not find them and took your advice abont giving information about room functionning at check in very seriously. We apologize for the inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane, Responsable Expérience Client

Comfort, class and convenience.

Customer review rating 4.3/5

Jim B. Couples - 14/05/2019 AccorHotels certified review

One of the best beds ever. Great location for the cruises at the quay across the bridge. This is one hotel restaurant you do not want to miss. The staff and food were terrific. The 5 course meal turned into a 9 course meal

Dear Jim B, Thank you for this wonderful comment about the Sofitel Lyon Bellecour. All our teams are very happy that you loved your stay in our hotel. Your satisfaction is our greatest motivation. See you soon ! Sincerely, Morgane, Responsable Expérience Client

Lovely hotel in a great location

Customer review rating 4.3/5

Mrs H. Couples - 14/05/2019 AccorHotels certified review

Very nice check in, staff helpful. Gorgeous scent in the hotel. Very good buffet breakfast. Close to Bellecour so very convenient location.

Good location by Rhône River

Customer review rating 4.3/5

Anonymous Couples - 13/05/2019 AccorHotels certified review

Good

Dear Customer, We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane, Responsable Expérience Client

We will stay there again.

Customer review rating 4.3/5

Suzy Couples - 12/05/2019 AccorHotels certified review

Wonderful, very helpful staff. Nice rooms.

Dear Suzy, We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. It is always a pleasure to receive positive feedback on our rooms and staff ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane, Responsable Expérience Client

A good hotel

Customer review rating 4.3/5

Lynette W. Couples - 08/05/2019 AccorHotels certified review

We were given a warm welcome with an official checkin to a lovely room. The evening bar on the 8th floor had spectacular views of Lyon. The views by themselves were worth the visit. Breakfast held a variety of choices catering for many tastes. The visit was peaceful and relaxing. An hotel to use for a future visit to Lyon!

Dear Lynette W., Thank you for your comments regarding your stay at the Sofitel Lyon Bellecour. We are very happy to read that you enjoyed your stay in our hotel so much and shared your comments with all of our staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Morgane, Responsable Expérience Client

bad check in

TripAdvisor rating 4.0/5

GoPlaces42743640013 Couples - 08/05/2019 TripAdvisor review

in check the personal offer us athe worst room that they have after we entred there we must come back to the check in and with after our claims the guys could change the room but they changed our room with their worst expresion

Dear GoPlaces42743640013, Thank your for your feedback on your experience at the Sofitel Lyon Bellecour. We are sorry that you did not like your first room and that our Ambassadors appeared to have a bad expression. Please rest assured that this does not reflect our five star service and that we took the necessary measures to prevent a future occurence. Also, please accept our apologies. We are glad to read that you enjoyed your second room and hope to see you again soon. Best regards.

For second stay, as expected.

Customer review rating 4.3/5

M F. A. Couples - 07/05/2019 AccorHotels certified review

The hotel is one of the best in Lyon, clean, quite, excellent location. The staff is very gentle and helpfull, the breakfast is of highest quality with plenty of choices, the price is reasonable. for sure i’ll book again at sofitel.

A fantastic stay in a wonderful location.

Customer review rating 4.3/5

Scott Couples - 06/05/2019 AccorHotels certified review

We truly enjoyed our stay. The room was spacious, the bed very comfortable, breakfast was tasty and showcased the local flavours, and the view from the breakfast table is spectacular. All of the staff we met were courteous, friendly, and looked after all of our needs.

Quiet, classy, and great location

Customer review rating 4.3/5

Kp &. A. Couples - 05/05/2019 AccorHotels certified review

We stayed for 6 nights and really appreciated the location of the hotel. Our room was clean and spacious, and had a great view of the river. We enjoyed the light bar in the lobby - ideal for coffee or a few drinks.

Very comfortable and quiet. Excellent convenient location.

Customer review rating 4.3/5

Kpc Business - 04/05/2019 AccorHotels certified review

I appreciate very much complimentary minibar items. This makes me feel very welcomed and appreciated as a guest.

Excellent staff, top customer relations

Customer review rating 4.3/5

Patrick H. Families - 30/04/2019 AccorHotels certified review

I was very happy with the friendly and helpful front desk. Check in and check out with comfort. I booked online but made a mistake that my check in was a day later, and this was easily revised when I came in one day early! Valet service was great too. When we left we were given some water for the road. This is top customer care!

Dear Patrick H., Thank your very much for your lovely comment about the Sofitel Lyon Bellecour. We are very pleased to read that you felt pampered in our hotel. We hope to see you again soon. Best regards, Morgane, Guest Experience Manager

DR.

Customer review rating 4.3/5

Gamel S. Business - 30/04/2019 AccorHotels certified review

My stay was wonderful,the rooms clean and neat. However I was not happy with the breakfast as there is no variety or consideration on choices. The hotel serves only pork sausages and also only scrabble eggs, I made a request to the staff. There has however been no adjustment to the breakfast menu. Kindly include variety as not everyone enjoy pork.

Dear Gamel S., Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are very sorry that our breakfast did not meet your expectations. It is true that pork is very present because it is a local product. However, chicken breast, salmon and a large variety of eggs is also available. Please do not hesitate to ask for our help during your next stay in our hotel. Also, we are very glad to read that your stay was lovely and that your enjoyed our rooms. We hope to have the pleasure to see you again soon. Sincerely, Morgane Responsable Expérience Client

Almost perfect, some improvements possible

Customer review rating 4.3/5

Pmb Couples - 30/04/2019 AccorHotels certified review

From a Sofitel we always search perfection, this is gold standard with the Personnel that is very kind and present in all occasions. Thanks for the upgrade linked to our Gold Status Card. The furniture in the room (403) appeared a bit vintage and might need refreshing. A second chair, in a two room Junior Suite, could be useful. Getting out of the bath tub, after a good shower, could be dangerous because of slippery surfaces and lack of any sort of handle. May I suggest an amendment? Breakfast could be improved as well: boiled eggs and omelettes are not to be payed for in even cheaper Novotels (Oleron for example) while other Sofiltels even give free omelettes and small pancakes( Marseille or Quiberon). The Hotel, di per se, is potentially perfect, but some details could make improve to higher levels. Thank you for your attention.

Dear PMB, We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. We took good notes of your comments about the room and the breakfast and thank you for them. Such feedback helps us improve our service. We hope to see you again soon. Best regards, Morgane Responsable Expérience Client

Overpriced hotel with broken steam room

Customer review rating 4.3/5

Tim B. Couples - 30/04/2019 AccorHotels certified review

Service was average. All extras we were asked to pay for ie hardly anything included in rate. Massage was average. Parking / breakfast / massage very expensive. Decor was slightly dated.

Dear Tim B., Thank your for your comment about the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expections. We would like to inform you that some extras may be included in the price of your room, depening on the package you choose. Please do not hesitate to ask our reservation department to help you choosing the right package for you for your next stay. They will be more than happy to help ! We hope that you will give us a chance to regain your trust. Best regards, Morgane Guest Experience Manager

Great Location for Tourists

Customer review rating 4.3/5

Dr P. B. R. Couples - 30/04/2019 AccorHotels certified review

We were really looking forward to our stay at the hotel. However we were disappointed that the restaurant Trio Dome was closed. There was no indication that was the case when we booked!!!

Dear Dr Pala B. R., We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. We are very sorry that the restaurant Les Trois Dômes was closed during your stay in our hotel. This was exceptionnal and we hope that you will give us a chance to let you taste our delicious menu during your next stay in our hotel. We are very pleased to see that you gave a nice appreciation to our hotel in general and hope to see you again soon. Sincerely, Morgane, Guest Experience Manager

Not a good experience

Customer review rating 4.3/5

Anonymous Couples - 29/04/2019 AccorHotels certified review

My room had a broken bed where I rolled off of it all night. The room was also dated and didn't meet the hotel rating.

Dear Customer, Thank you for your comment about the Sofitel Lyon Bellecour. We are very sorry that your bed was not comfortable and apologize sincerely. We immediatly informed our housekeeping manager who immediatly took care of this matter. Also we are sorry that you did not like your room. Please note that we are currently working on a renovation project. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Guest Experience Manager

Wonderful and relaxing

Customer review rating 4.3/5

Dean -. B. A. Families - 29/04/2019 AccorHotels certified review

My Mother and I really enjoyed our short stay with you. The beds are like sleeping on a cloud and the cocktail bar with views over the river is wonderful.

Dear Dean, Thank you very much for this nice comment ! We are very pleased that you chose the Sofitel Lyon Bellecour to spend this quality time with your mother. We hope you will come back to enjoy our cloud beds and river view very soon and that you had a safe flight back to A.. Best regards, Morgane, Responsable Expérience Client
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in lyon