Hotel - Mercure Bordeaux Lac Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Bordeaux Lac Hotel

Rue du grand Barail  Quartier du lac 
33300  BORDEAUX
FRANCE

465 reviews
TripAdvisor Rating Based on 465 reviews
See rates
Best price guarantee
From
From 90.00 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Karting facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 + 19:00-22:00
    • Opening hours : Week-end CLOSED

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Discover our recently renovated Superior Rooms. You can also stay as a family thanks to our Superior Room with sofa. All our rooms are spacious and have free WIFI connection.

  • 100 rooms
  • 100 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 55 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,886 reviews

Our guest reviews for Mercure Bordeaux Lac Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 465 reviews
AccorHotels certified review
Don Friends - 16/09/2017
« Nice hotel & staff »

Great

AccorHotels certified review
Carlos G. Families - 09/09/2017
« Accommodation good with comfortable beds marred by lack of staff. »

Check in was good and speedy. Rooms were comfortable. The only real drawback was the closure of the restaurant and difficulty in obtaining drinks at the bar due to this being unattended. We had to ask for service. When this was mentioned to the reception team they explained it was due to e end of season.

AccorHotels certified review
Anonymous Business - 08/09/2017
« Ok! »

Ok.

AccorHotels certified review
Paul F. Couples - 20/08/2017
« Satisfactory »

Air conditioning in room did not work. Room was very stuffy overnight and we'd have liked to have been cooler.

AccorHotels certified review
Bhupen Families - 18/08/2017
« Disappointing »

Rom was in a poor state of repair, bathroom was water damaged, lamps were broken. After an 800 mile drive you don't expect to be hunting and killing mosquitos in your room at 3am in the morning! Room was full of mosquitos.

AccorHotels certified review
K. Families - 14/08/2017
« friendly for Family traveller »

Good hotel for family travellers. Kind staff, free parking..

AccorHotels certified review
Anonymous Couples - 13/08/2017
« A comfortable hotel with good facilities and friendly staff, marred only by a room with a connecting door to a room with noisy neighbours »

We enjoyed our stay.

AccorHotels certified review
Alex Families - 10/08/2017
« Pleasant stay with friendly hotel staff »

Nice hotel with plenty of friendly staff. We had a pleasant stay in August. Breakfast was good and there was plenty of choice. Lots of restaurants close around for the evening. Plenty of space to park your car on-site, and with the tram station in walking distance you are in Bordeaux centre in 20 minutes. Room was spacious, had a large safe, and was immaculately cleaned every day. Swimming pool should be heated though, as it is very cold. Also the walk-in showers in the rooms need to be more regularly maintained in a preventive fashion, as they are prone to get 'stopped-up' and overflow due to the shallow design. All in all, we were very happy to stay here and would recommend the hotel for families.

AccorHotels certified review
Steve Families - 08/08/2017
« Clean and friendly »

Friendly service. My stored Accor preferences not taken into account but enjoyed stay

AccorHotels certified review
Alison M. Couples - 04/08/2017
« Excellent facilities and lovely setting. »

Our first 4 nights were an excellent experience - lovely room, excellent breakfast. Our last night was a disaster as a large group of young males booked into suite 509 next to our room 507 and were partying unatl after 4a.m. bannging doors, knocking, shouting etc. They refused to calm down even when asked by night manager. We got very little sleep and felt intimidated. Spoke to front desk and duty amanager the next day who apologised. We were promised a large number of Mercure hotel points on my account but this hasn't happened - not happy.

AccorHotels certified review
Lotje O. Couples - 01/08/2017
« A bit out of date gor this price range »

The rooms looked a bit old but clean, no free movies and a sad view.

AccorHotels certified review
Kevin B. Couples - 26/07/2017
« Mr K B. »

Clean and fresh room & facilities - pleasant staff and pool very welcoming after a long hot drive.

AccorHotels certified review
Roobarb Families - 24/07/2017
« Mrs »

Clean, efficient, all requests acted on happily and swiftly. Comfortable big beds, plenty of towels and welcoming to children. Super buffet breakfast, great range, fresh. As breakfast for our family was included in our price it was a very good deal. Swimming pool clean and good size. All in al for a big chain it was a great well price stay.

AccorHotels certified review
Anonymous Business - 14/07/2017

Slow elevator, screaming kid next door, annoying air condition.

AccorHotels certified review
Phil J. Couples - 30/06/2017
« Aircon not working had to open window for ventilation and attacked by biting flies »

Had to move hotels the next day I am accor silver card holder Last time I use mercureor indeed Accor at all

AccorHotels certified review
Jiali Business - 12/06/2017
« Communication does not go smooth. »

The internal communication doesn't seem like sufficient. We are the travel agent and I made and arranged the payment before the guest arrive. Unfortunately, the guest was asked to pay again by check-out. This insufficient communication will cause the misunderstanding on our side.

AccorHotels certified review
Jeremy P. Couples - 11/05/2017
« Great place to stop over going to Spain »

Very nice room, restaurant was good. Only disappointment was I pre registered so I could collect my key and drop it off in the morning but the hotel had no details of this

AccorHotels certified review
Anonymous Couples - 30/04/2017

Dear madam, dear sir, let me just let you know, that I was surprised by the fact that although I had made our check in by internet, once arrived at the reception, I was once again asked for my credit card. It deems to be obvious that both software systems aren't able to exchange data. You will have to improve that, otherwise it makes no sense to offer internet check in.

AccorHotels certified review
Anonymous Business - 14/04/2017

Great stay!

AccorHotels certified review
Anonymous Families - 09/04/2017

staff excellent hotel very clean bed very hard, little sleep room to warm, little sleep friday night no restaurant, disappointing This was a very brief stay, however the level of discomfort in the room will prevent me from returning. My daughter in a separate room had the same experience,and would also not return.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 90.00 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 90 m ibis budget Bordeaux le Lac
ibis budget Bordeaux le Lac
From
From 41.65 EUR Non member rate
From 41.65 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 130 m ibis Bordeaux Lac
ibis Bordeaux Lac Hotel
From
From 53.25 EUR Non member rate
From 50.59 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 200 m Pullman Bordeaux Lac
Pullman Bordeaux Lac Hotel
From
From 99.49 EUR Non member rate
From 99.49 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 260 m Novotel Bordeaux Lac
Novotel Bordeaux Lac Hotel
From
From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BORDEAUX
See rates