Mercure Bordeaux Lac Hotel

Mid-scale hotel for business trips or leisure

Close to the Palais des Congrès, Parc des Expositions and Stade Matmut Atlantique, the Mercure Bordeaux Lac hotel warmly welcomes you to a modern setting. The hotel is directly connected by tramway to downtown Bordeaux, a city of gastronomy and oenologica l exploration. Add a cultural note to one of your seminars at this Mercure hotel.

Bordeaux, an exceptional urban center awarded UNESCO status in 2007 and voted "European Best Destination 2015." A city of art and history, Bordeaux is also a gateway to some of the world's most iconic vineyards. Bordeaux is no stranger to modernity, with the new Matmut Atlantique stadium located in the Bordeaux-Lac area, and the Cité du Vin, a journey through space and time for both tourists and wine lovers.

Hotel extras

Close to the convention center, the exhibitioncenter and the Matmut stadium
Easy access to the bypass. From Paris: exit 4. From Mérignac: exit 4C
219 yards from tram line C, Palais des Congrèsstop (direct to city center and train station)
Free car park, terrace, cuisine made with fresh produce

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Services and practical information

Paying

Online check-in
WIFI/Internet Access
Parking
Accessibility for people with reduced mobility
Pets allowed 12 EUR
100% non-smoking hotel
Air conditioned
Languages spoken at the hotel
Reception open 24 hours a day
Early check-in/Late check-out
Laundry
Gift shop/newspaper shop

Leisure and activities

Outdoor unheated pool
Golf (Nearby)
Karting facilities (Nearby)

Catering

Breakfast
1 restaurant(s)
1 bar(s)
Room service

Business services

7 meeting room(s)
Copy/print service available

See all services

Hotel location

See on a map

Mercure Bordeaux Lac Hotel

Rue du grand Barail
Quartier du lac
33300
BORDEAUX
FRANCE

Tel: (+33)5/56433672

Fax: (+33)5/56502395

Contact email

Check-in from 14h00

Check out up to 12h00

Access and transport

TRAM : C, PALAIS DES CONGRES

BORDEAUX MERIGNAC At 18km / 11.18 miles
BORDEAUX ST JEAN At 8km / 5 miles

GPS : 44.889323, -0.563521

Currently, close to our hotel

Aquitanima, fair

From 01/06/2019 to 03/06/2019

At 386 m

Bordeaux International Fair

From 01/06/2019 to 10/06/2019

At 386 m

Vinexpo

From 13/06/2019 to 16/06/2019

At 386 m

Bordeaux - Olympique Lyonnais, football, Ligue 1

From 28/04/2019 to 28/04/2019

At 712 m

Bordeaux - Olympique Marseille, football, Ligue 1

From 06/04/2019 to 06/04/2019

At 712 m

Muse, Simulation Theory Tour, concert

From 16/07/2019 to 16/07/2019

At 712 m

Bordeaux Marathon

From 27/04/2019 to 27/04/2019

At 5 km

Bordeaux celebrates the river

From 22/05/2019 to 30/05/2019

At 5 km

Quartets in Bordeaux, festival

From 05/06/2019 to 12/06/2019

At 5.3 km

Les Fous Rires de Bordeaux

From 16/03/2019 to 23/03/2019

At 5.4 km

BORDEAUX travel guide

Our rooms

Discover our recently renovated Superior Rooms. You can also stay as a family thanks to our Superior Room with sofa. All our rooms are spacious and have free WIFI connection.

6 photos

Superior Room with 1 double bed

269 sq. ft. (25 m²) renovated Superior Room with double bed with duvet, free WIFI connection, flat-screen TV with satellite channels, minibar, tea and coffee making facilities and air conditioning. Bathroom with shower and hairdryer.

Superior Room with 1 double bed and 1 double sofa bed

323 sq. ft. (30 m²) renovated Superior Room with double bed and duvet, 63 x 79" sofa, free WIFI connection, flat-screen TV with satellite channels, minibar, tea and coffee making facilities and air conditioning. Bathroom with shower and hairdryer.

Privilege Room with 1 double bed and 1 double sofa bed

Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.

Suite - 1 king-size bed.

645 sq. ft. (60 m²) Superior Suite with air conditioning, 1 double king-size bed, lounge with desk, tea & coffee-making facilities inc. coffee machine, free WIFI connection, flat-screen satellite TV, safe. Bathroom with shower and balneotherapy bathtub.

100 rooms
100% non-smoking hotel
3 rooms for people with reduced mobility
55 family rooms
10 connecting rooms
Extra bed in room for child
Extra bed in room for adult
Baby bed

- Ice machine
- Data port in room
- Emergency exit map
- Bouquet with TV Canal+ and Canalsat
- TV Bouquet beIN Sports
- Opening windows
- WIFI in your room
- Remote control TV
- Direct dial telephone
- Baby bed
- Work desk in all rooms
- Satellite/cable colour TV
- Manual temperature control
- Fax machine
- High speed transmission line
- RJ 45 outlet
- Shower
- Bathtub
- Hair dryer at reception
- Hair dryer in bathroom
- Keycard-operated door locks
- Audible smoke alarms in rooms
- Deadbolts and/or locks in rooms
- Security peephole
- Smoke alarm in room
- Emergency info in rooms
- Alarm clock

Our rooms fittings

Our restaurants and bars

BRASSERIE AU 33Type of cuisine: French

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thu
Fri
Sat
Sun

BRASSERIE AU 33Type of cuisine: French

Discover our new brasserie and try our range of seasonal dishes.

Find out more and book

LE BAR D'HELIOS

Photo non contractuelle / Strictly non binding

Midday

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Evening

Mon
Tue
Wed
Thu
Fri
Sat
Sun

LE BAR D'HELIOS

Enjoy relaxing in our bar lounge where you can choose from our selection of Mercure wines and drinks.

See all our restaurants and bars

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 120 m²
Maximum capacity: 90
Maximum banquet capacity: 90

Find out more

4.1/5 AccorHotels Rating 2,877 reviews

Our guest reviews for Mercure Bordeaux Lac Hotel

100% genuine reviews from our guests

Find out more

3.5/5 TripAdvisor Rating 555 reviews

Sergio Families - 13/01/2019 AccorHotels certified review

« MR »

Very happy

Rohit Families - 05/01/2019 AccorHotels certified review

« Nice property by the lake »

From checkin to checkout everything was smooth. The rooms are moderately sized and the staff takes full care.

Our hotel has responded to the review

Dear ROHIT A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aude Collin General Manager Mercure Bordeaux Lac

John M. Couples - 18/12/2018 AccorHotels certified review

« Perfect Stopover »

Great location, good quality hotel, will stay again!

S. G. Couples - 07/11/2018 AccorHotels certified review

« Hotel with good facilities but with poor service culture »

When we arrived at the hotel on Sunday, 28 October 2018, at 7.30 pm at after a long drive from Brussels, the welcome at the reception was distant and indifferent. As holder of the Accor Gold Card, we received a voucher for a welcome drink at the bar for one person only although as longstanding clients of the Accor hotels, we always have received a welcome drink voucher for two persons. This is the first time this ever happened to us. In all hotels from the Accor group where we had stayed before as a couple in a double room in France, the Netherlands, Germany, Italy, we have always received a voucher for two drinks. Even worse was the treatment received from the only waiter at that time at the bar which was absolutely lamentable; he refused to show up and once urged to serve us he treated us in a rude and impolite manner. So this was quite a new experience for us and we definitely had the feeling that on that Sunday evening there was not a minimum of quality control in the hotel. We would like to underline that we are longstanding clients of the Accor group and have always expressed our satisfaction with the services delivered. This is for us the first time that we have to express our strong dissatisfaction.

Chris H. Solo - 08/10/2018 AccorHotels certified review

« Poor quality of the room. »

The room was very poor for a 4 star rating. This rating must be questioned. 1) Having splattered mosquitos on the ways and curtains. 2) Poor pillow quality. 3) Poor and unclean bathroom floor with rusty nails.

Mr A. J. ;. U. V. R. I. T. E. Couples - 01/10/2018 AccorHotels certified review

« The amenities were excellent, receiption ,Bar and pool area. »

We had a short and enjoyable stay. On 1st contact with the receiption , they were excellent and couldn’t do enough, to help us along.The food was reasonably good , and keenly priced . The room itself left a lot to be desired , it definitely wants a refurb. The large bed was very comfortable, but the decor is “ very 1980s “ and well used, it looked as though it was recently bought from a “second hand shop”.Having said that it had the basics of what we wanted on this short 5 day stay.

Toralf Couples - 18/09/2018 AccorHotels certified review

« Feeling welcome »

Clean and ok Brasserie33 to short open

Gerarda W. Couples - 17/09/2018 AccorHotels certified review

« Very pleasant welcoming stay »

Good experience overall with hotel facilities and staff were very helpful. However, stay ended on a negative note as the taxi which we booked through your hotel staff for Saturday morning 15th September for 07.15 pick up to take us to airport charged us €49.50, when the normal daytime fare as advised on-line is approx €25-€28. It would be helpful if Mercure would have an agreed rate for taxis serving the hotel to destinations such as airport.

Kristiina S. Couples - 11/09/2018 AccorHotels certified review

« Nice stay in Bordeaux »

Everything was fine, staff was friendly and helpful, rooms clean and spacious. Breakfast wuite nice too.

Anonymous Families - 07/09/2018 AccorHotels certified review

« Quite good »

Room was smelling a bit strange

Jonathan Couples - 04/09/2018 AccorHotels certified review

« satisfied with a good night sleep »

I have stayed in this hotel before, and i like it. the staff are friendly and helpful. Complaints the carpet in the corridor to the rooms were heavily stained and a tea tray was left in an access doorway all weekend. No bar staff working on a Saturday night at 10 pm. The receptionist helped at a coffee from the breakfast area but I had to make and pay for a gin 7 tonic for my wife and pour my own cognac out despite the receptionist being french and cognac was only 45 minutes drive away.

Craig P. Families - 03/09/2018 AccorHotels certified review

There was no room service in the evening or the ability to buy alcohol from the bar.

Jamie Families - 02/09/2018 AccorHotels certified review

« Good price, comfortable stay »

Very cheap but very comfortable. Large family room excellent. Breakfast good for the price

J D. Families - 30/08/2018 AccorHotels certified review

« Excellent »

Friendly staff, excellent facilities & clean comfortable rooms

Anonymous Families - 29/08/2018 AccorHotels certified review

« Good »

.

David C. Business - 27/08/2018 AccorHotels certified review

« Really very nice »

Your hotel is clean friendly and priced. correctly

Anonymous Families - 27/08/2018 AccorHotels certified review

« Holiday in France. »

After a long drive from the UK, the hotel had no knowledge of our booking from 4 months ago. They gave us a double room when we had booked a privileged room with a double bed and a double sofa bed. They said the hotel was full and we had to have the double room. After not accepting the excuse, and proving the booking with paperwork we were given our room. We were given a free drink from the bar to apologise for the mix up with our booking.

Al M. Families - 27/08/2018 AccorHotels certified review

« Normal »

Correct sans extra ni mauvais point

Tony C. Couples - 23/08/2018 AccorHotels certified review

« Nice room but restaurant closed at vital times »

The room and the pool were excellent - as was the breakfast but the restaurant closed just on the days you needed it and it was very difficult to find anywhere else to eat reasonable food nearby. Staff also had little idea about the drinks they were serving and reception staff were unable to help us with information on which beaches to visit etc.

Our hotel has responded to the review

Dear Mister C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the restaurant, effectively is closed every friday for dinner, untill monday morning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aude Collin General Manager Mercure Bordeaux Lac

Karen R. Families - 18/08/2018 AccorHotels certified review

« Mrs »

We stayed for just one night. Hotel room smelt very damp. Large room. Good bathroom. Found mouldy roll under sofa bed. Tr not fully working so bit tricky to get in to town

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Mercure Bordeaux Lac Hotel