Hotel - Mercure Bordeaux Lac Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Lac Hotel

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3.5/5 497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Karting facilities  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 + 19:00-22:00
    • Opening hours : Week-end CLOSED

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover our recently renovated Superior Rooms. You can also stay as a family thanks to our Superior Room with sofa. All our rooms are spacious and have free WIFI connection.

  • 100 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 55 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,200 reviews

Our guest reviews for Mercure Bordeaux Lac Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 497 reviews
AccorHotels certified review
B. Couples - 22/02/2018
« Weekend en couple »

Manque un spa

AccorHotels certified review
P A. Friends - 06/02/2018
« Mixed, some good some very poor »

Full hotel - why did you not get bar staff for Fri, Sat, Sun? Staff nice. Room shabby (108) with damage to light fitting and bathroom door. Comfortable bed - very poor pillows. Far too warm in bedrooms and not possible to sleep with open windows due to noise from Bowling. Plugged in air freshener was dreadful! Overpowering and a horrid smell. Took the full length of stay before it started to disappear.

AccorHotels certified review
Pipo Business - 02/02/2018
« ratio cost/quality not really in balance »

Quality of breakfast below expected level compared to equivalent standard hotels

AccorHotels certified review
Carole Couples - 05/11/2017
« Room good but no restaurant »

The hotel was quiet and the restaurant was closed. I feel we should have been told this on booking the hotel as we would have found one with an on site restaurant as we had travelled 600 miles from London and needed to relax.

AccorHotels certified review
L. Business - 19/10/2017
« ok »


AccorHotels certified review
Richard D. Couples - 12/10/2017
« Very comfortable stay »

The room was very nice. Very well designed bathroom. Very good breakfast. Helpful staff. Very convient for the tram into the center.

AccorHotels certified review
A N. O. Couples - 07/10/2017
« Very friendly place. »

Only drawback was poor air conditioning. The evening restaurant was excellent value.

AccorHotels certified review
Anonymous Couples - 25/09/2017
« Very comfortable lovely room and easy access for centre of Bordeau »

Just a weekend but we found the hotel easy to find, very comfortable and a well appointed room and bathroom.

AccorHotels certified review
Anonymous Families - 25/09/2017

Comfortable and enjoyable.

AccorHotels certified review
Don Friends - 16/09/2017
« Nice hotel & staff »


AccorHotels certified review
Carlos G. Families - 09/09/2017
« Accommodation good with comfortable beds marred by lack of staff. »

Check in was good and speedy. Rooms were comfortable. The only real drawback was the closure of the restaurant and difficulty in obtaining drinks at the bar due to this being unattended. We had to ask for service. When this was mentioned to the reception team they explained it was due to e end of season.

AccorHotels certified review
Anonymous Business - 08/09/2017
« Ok! »


AccorHotels certified review
Paul F. Couples - 20/08/2017
« Satisfactory »

Air conditioning in room did not work. Room was very stuffy overnight and we'd have liked to have been cooler.

AccorHotels certified review
Bhupen Families - 18/08/2017
« Disappointing »

Rom was in a poor state of repair, bathroom was water damaged, lamps were broken. After an 800 mile drive you don't expect to be hunting and killing mosquitos in your room at 3am in the morning! Room was full of mosquitos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BHUPEN J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
K. Families - 14/08/2017
« friendly for Family traveller »

Good hotel for family travellers. Kind staff, free parking..

AccorHotels certified review
Anonymous Couples - 13/08/2017
« A comfortable hotel with good facilities and friendly staff, marred only by a room with a connecting door to a room with noisy neighbours »

We enjoyed our stay.

AccorHotels certified review
Alex Families - 10/08/2017
« Pleasant stay with friendly hotel staff »

Nice hotel with plenty of friendly staff. We had a pleasant stay in August. Breakfast was good and there was plenty of choice. Lots of restaurants close around for the evening. Plenty of space to park your car on-site, and with the tram station in walking distance you are in Bordeaux centre in 20 minutes. Room was spacious, had a large safe, and was immaculately cleaned every day. Swimming pool should be heated though, as it is very cold. Also the walk-in showers in the rooms need to be more regularly maintained in a preventive fashion, as they are prone to get 'stopped-up' and overflow due to the shallow design. All in all, we were very happy to stay here and would recommend the hotel for families.

AccorHotels certified review
Steve Families - 08/08/2017
« Clean and friendly »

Friendly service. My stored Accor preferences not taken into account but enjoyed stay

AccorHotels certified review
Alison M. Couples - 04/08/2017
« Excellent facilities and lovely setting. »

Our first 4 nights were an excellent experience - lovely room, excellent breakfast. Our last night was a disaster as a large group of young males booked into suite 509 next to our room 507 and were partying unatl after 4a.m. bannging doors, knocking, shouting etc. They refused to calm down even when asked by night manager. We got very little sleep and felt intimidated. Spoke to front desk and duty amanager the next day who apologised. We were promised a large number of Mercure hotel points on my account but this hasn't happened - not happy.

AccorHotels certified review
Lotje O. Couples - 01/08/2017
« A bit out of date gor this price range »

The rooms looked a bit old but clean, no free movies and a sad view.

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