Hotel - Mercure Bordeaux Lac Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Lac Hotel

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3.5/5 506 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Karting facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 + 19:00-22:00
    • Opening hours : Week-end CLOSED

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Discover our recently renovated Superior Rooms. You can also stay as a family thanks to our Superior Room with sofa. All our rooms are spacious and have free WIFI connection.

  • 100 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 55 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,320 reviews

Our guest reviews for Mercure Bordeaux Lac Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 506 reviews
AccorHotels certified review
Peter H. Friends - 31/05/2018

Lots of Mosquitoes in the Bedroom unfortunately and the Bar closed at 11pm-never experienced that in any other hotel I have been to. Restaurant closed at the weekend- unheard of!!!!!!!!!!!!

AccorHotels certified review
P. J. Couples - 23/05/2018
« Ras »

Ras

AccorHotels certified review
Judith Couples - 21/05/2018
« Not bad a couple of things disappointing. »

Hotel very nice and the staff were very friendly and helpful. Room was nice and big. Disappointing was that we had purposely booked there because it had a restaurant and when we arrived on Friday afternoon we discovered that the restaurant did not open until Monday again, which meant that we had to go out for all our meals except breakfast. Also in the room we only had paper cups to make tea or coffee, which is not good enough considering how much we paid for the room.

AccorHotels certified review
Ab Families - 15/05/2018
« Very good beds and nice staff »

We had an issue with the 1st room and the staff changed us to another room. The room size is big and the beds are very good. Hotel staff are very nice and helpful. 1 issue, when it rains, the drops make a lot of noise on the metallic windows.

AccorHotels certified review
Rich N. Couples - 12/05/2018
« Fantastic Hotel, shame the restaurant was closed. »

If you're looking for a great hotel not far from the city then this should be first choice. The staff are extremely helpful, speak English (my French is shamefully bad) and have a good local knowledge. The room was large, clean and with a big TV. We had breakfast which I had pre paid. There was plenty of food in the buffet and the rasberry jam was fantastic. The only issue I have is that the restaurant was closed. It was a local bank holiday. But, I'd booked months before and there was nothing to inform me that on my chosen date it was closed. Having a restaurant on site is a big part of me, and many others choosing a hotel. To arrive and be told I can't get food was annoying. That's my only criticism. Prior notice would be good. As for everything else, simply superb. Thank you.

AccorHotels certified review
Andrew C. Couples - 10/05/2018
« My wife found the chairs uncomfortable in our room, our restaurant service was slow, the wine we ordered turned out not to be in stock and the Accor points the website had advised me would enable a discount was not applied 'due to a fault on the system' . »

Disappointing and lacklustre.

AccorHotels certified review
Ian Couples - 02/05/2018
« Enjoyable »

Good service but no restaurant at the weekend.

AccorHotels certified review
B. Couples - 22/02/2018
« Weekend en couple »

Manque un spa

AccorHotels certified review
P A. Friends - 06/02/2018
« Mixed, some good some very poor »

Full hotel - why did you not get bar staff for Fri, Sat, Sun? Staff nice. Room shabby (108) with damage to light fitting and bathroom door. Comfortable bed - very poor pillows. Far too warm in bedrooms and not possible to sleep with open windows due to noise from Bowling. Plugged in air freshener was dreadful! Overpowering and a horrid smell. Took the full length of stay before it started to disappear.

AccorHotels certified review
Pipo Business - 02/02/2018
« ratio cost/quality not really in balance »

Quality of breakfast below expected level compared to equivalent standard hotels

AccorHotels certified review
Carole Couples - 05/11/2017
« Room good but no restaurant »

The hotel was quiet and the restaurant was closed. I feel we should have been told this on booking the hotel as we would have found one with an on site restaurant as we had travelled 600 miles from London and needed to relax.

AccorHotels certified review
L. Business - 19/10/2017
« ok »

ras

AccorHotels certified review
Richard D. Couples - 12/10/2017
« Very comfortable stay »

The room was very nice. Very well designed bathroom. Very good breakfast. Helpful staff. Very convient for the tram into the center.

AccorHotels certified review
A N. O. Couples - 07/10/2017
« Very friendly place. »

Only drawback was poor air conditioning. The evening restaurant was excellent value.

AccorHotels certified review
Anonymous Couples - 25/09/2017
« Very comfortable lovely room and easy access for centre of Bordeau »

Just a weekend but we found the hotel easy to find, very comfortable and a well appointed room and bathroom.

AccorHotels certified review
Anonymous Families - 25/09/2017

Comfortable and enjoyable.

AccorHotels certified review
Don Friends - 16/09/2017
« Nice hotel & staff »

Great

AccorHotels certified review
Carlos G. Families - 09/09/2017
« Accommodation good with comfortable beds marred by lack of staff. »

Check in was good and speedy. Rooms were comfortable. The only real drawback was the closure of the restaurant and difficulty in obtaining drinks at the bar due to this being unattended. We had to ask for service. When this was mentioned to the reception team they explained it was due to e end of season.

AccorHotels certified review
Anonymous Business - 08/09/2017
« Ok! »

Ok.

AccorHotels certified review
Paul F. Couples - 20/08/2017
« Satisfactory »

Air conditioning in room did not work. Room was very stuffy overnight and we'd have liked to have been cooler.

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