Hotel - Mercure Bordeaux Lac Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Lac Hotel

3.5/5 523 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Karting facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 + 19:00-22:00
    • Opening hours : Week-end CLOSED

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Our rooms

Discover our recently renovated Superior Rooms. You can also stay as a family thanks to our Superior Room with sofa. All our rooms are spacious and have free WIFI connection.

  • 100 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 55 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,504 reviews

Our guest reviews for Mercure Bordeaux Lac Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 523 reviews
Mb Families - 11/08/2018 AccorHotels certified review
« Mor elike a 3 star rathe rthan a 4 star. Pool crowded. Staff overwokred or lacked attention »

Ok..Too many people at one time..at teh bar or pool, strange!:)

O.l. Families - 06/08/2018 AccorHotels certified review
« Quick and efficient stay »

Just stayed one night with the family en route to holiday accommodation the next day. Finding the hotel was a little complicated coming off the motorway and into the industrial area. Check-in was smooth as was check-out. The room was good for what we needed and nice to have breakfast included which was also good quality with decent choice. We made use of the pool briefly which is a nice facility for children to enjoy. The only thing that could have been better, in our opinion, was the service at dinner. It felt slow both to take our order after we had initially sat down and secondly to then serve the main course after we had finished our first course. As we were the table at the end furthest at from the doors (outside) it did sometimes feel that the staff had forgotten we were there. Other than that the stay was pleasant and met our requirements.

Tracey Families - 05/08/2018 AccorHotels certified review
« Great Coffee »

This is the second time we've stayed here, on a stopover. Excellent service, staff were very helpful when we arrived in late in the evening. Great food from room service and fantastic breakfast. Best part, the amazing coffee at breakfast. Would definitely recommend.

Jjj Business - 02/08/2018 AccorHotels certified review
« 泊まっていないのにメールが来た »

泊まっておらず、またヨーロッパにもいないのに下記メールが来ました。トラブルでしょうか。こうなった経緯を教えてください。 Dear yusuke h., We recently invited you to complete a Guest Satisfaction Survey following your stay with us at Hôtel Mercure Bordeaux Lac on 2018-07-25. We noticed that you have not yet completed the survey. At Mercure, we are committed to providing a superior guest experience to each and every one of our customers and we would value your feedback. To complete the survey, please click on the link:

Anonymous Business - 21/07/2018 AccorHotels certified review

Personnel agrable

Anonymous Solo - 09/07/2018 AccorHotels certified review
« Air con please »

This is a nice hotel. But although i had booked for 4 nights i cut my stay short. The aircon was not working with 35 degrees C at the time in Bordeaux. I was told that the technician had decided not to come to fix it until the following day. This is just not acceptable and despite promises that all should be resolved i cancelled the remaining of my stay. I suspect that this one person will make you lose quite a bit of business in the long term

Andrew W. Friends - 03/07/2018 AccorHotels certified review
« Good first impression but seems hotel is run on a low budget »

There was not enough staff over the weekend and they were not properly trained to cover the duties. Breakfast was not kept topped up so we had to wait for most things, bar staff couldn't mix drinks or charge properly, the air conditioning was woeful in the rooms and broke down across the whole hotel one night.

Anonymous Couples - 20/06/2018 AccorHotels certified review
« Overprised »

Older hotel not complete renovated with nice staff.

Peter H. Friends - 31/05/2018 AccorHotels certified review

Lots of Mosquitoes in the Bedroom unfortunately and the Bar closed at 11pm-never experienced that in any other hotel I have been to. Restaurant closed at the weekend- unheard of!!!!!!!!!!!!

P. J. Couples - 23/05/2018 AccorHotels certified review
« Ras »

Ras

Judith Couples - 21/05/2018 AccorHotels certified review
« Not bad a couple of things disappointing. »

Hotel very nice and the staff were very friendly and helpful. Room was nice and big. Disappointing was that we had purposely booked there because it had a restaurant and when we arrived on Friday afternoon we discovered that the restaurant did not open until Monday again, which meant that we had to go out for all our meals except breakfast. Also in the room we only had paper cups to make tea or coffee, which is not good enough considering how much we paid for the room.

Ab Families - 15/05/2018 AccorHotels certified review
« Very good beds and nice staff »

We had an issue with the 1st room and the staff changed us to another room. The room size is big and the beds are very good. Hotel staff are very nice and helpful. 1 issue, when it rains, the drops make a lot of noise on the metallic windows.

Rich N. Couples - 12/05/2018 AccorHotels certified review
« Fantastic Hotel, shame the restaurant was closed. »

If you're looking for a great hotel not far from the city then this should be first choice. The staff are extremely helpful, speak English (my French is shamefully bad) and have a good local knowledge. The room was large, clean and with a big TV. We had breakfast which I had pre paid. There was plenty of food in the buffet and the rasberry jam was fantastic. The only issue I have is that the restaurant was closed. It was a local bank holiday. But, I'd booked months before and there was nothing to inform me that on my chosen date it was closed. Having a restaurant on site is a big part of me, and many others choosing a hotel. To arrive and be told I can't get food was annoying. That's my only criticism. Prior notice would be good. As for everything else, simply superb. Thank you.

Andrew C. Couples - 10/05/2018 AccorHotels certified review
« My wife found the chairs uncomfortable in our room, our restaurant service was slow, the wine we ordered turned out not to be in stock and the Accor points the website had advised me would enable a discount was not applied 'due to a fault on the system' . »

Disappointing and lacklustre.

Ian Couples - 02/05/2018 AccorHotels certified review
« Enjoyable »

Good service but no restaurant at the weekend.

B. Couples - 22/02/2018 AccorHotels certified review
« Weekend en couple »

Manque un spa

P A. Friends - 06/02/2018 AccorHotels certified review
« Mixed, some good some very poor »

Full hotel - why did you not get bar staff for Fri, Sat, Sun? Staff nice. Room shabby (108) with damage to light fitting and bathroom door. Comfortable bed - very poor pillows. Far too warm in bedrooms and not possible to sleep with open windows due to noise from Bowling. Plugged in air freshener was dreadful! Overpowering and a horrid smell. Took the full length of stay before it started to disappear.

Pipo Business - 02/02/2018 AccorHotels certified review
« ratio cost/quality not really in balance »

Quality of breakfast below expected level compared to equivalent standard hotels

Carole Couples - 05/11/2017 AccorHotels certified review
« Room good but no restaurant »

The hotel was quiet and the restaurant was closed. I feel we should have been told this on booking the hotel as we would have found one with an on site restaurant as we had travelled 600 miles from London and needed to relax.

L. Business - 19/10/2017 AccorHotels certified review
« ok »

ras

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