Hotel - Novotel Avignon Nord
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Novotel Hotel

Novotel Avignon Nord Hotel

135 avenue louis pasteur 
84700  SORGUES
FRANCE

695 reviews
TripAdvisor Rating Based on 695 reviews
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From 102.00 EUR Non member rate
From 96.90 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Outdoor tennis court
  • Kayaking  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All of our air-conditioned rooms are equipped with a minibar and free Wi-Fi.Tea and coffee making facilities are available in Superior Rooms and Suites. Novotel also provides environmentally-friendly welcome products.

  • 100 rooms
  • 90 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,061 reviews

Our guest reviews for Novotel Avignon Nord

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 695 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Carlos L. Couples - 11/09/2017
« friendly and efficient welcome »

I am a regular guest of this hotel, simply because I enjoy the atmosphere and the facilities.

AccorHotels certified review
Anonymous Business - 05/09/2017
« excellent »

x

AccorHotels certified review
Fred Families - 29/08/2017
« Fantastic stay at Novotel Avignon! »

Clean and friendly staff... breakfast was very good and the kids loved making their own eggs. I will come back again.

AccorHotels certified review
Julie Business - 29/08/2017
« Very nice »

Very clean. Very well decorated. Perfect after my first day in my new job.

AccorHotels certified review
Dany Families - 25/08/2017
« amazing »

it is a great hotel in Avignion. big great rooms and shower. great Breakfast. pool and wonderful service.

AccorHotels certified review
Greg S. Families - 21/08/2017
« Excellent »

It was superb. Good location, swimming pool, tennis court, a room was big and well equipped with A/C. Stuff at the bar/restaurant/ reception very friendly, helpful.

AccorHotels certified review
Anonymous Solo - 21/08/2017

Rooms are comfortable. Toileteries minimum.

AccorHotels certified review
Family T. Families - 21/08/2017
« Many little details that are not 100%... »

There are really quite a number of details that are a bit disappointing. Each detail by itself is only minor, but yet they add up... No litter bins at the swimming pool, not enough chairs at the swimming pool, door to the swimming pool with broken handle which hurt my hand, two slow elevators opposite each other that are not synchronised so everyone pushes both buttons, ... We were in adjoining Executive Rooms, but these were really not all that large, so I wonder what is the difference with regular rooms. Major disappointment: the bartender in the evening refuses to accept a drinks voucher that we received as Gold member - apparently because he was too lazy to change the entry in the cash register. It required "mental pressure" from a receptionist to "convince" him to do so nevertheless (upon which he suggested to be given a tip ???). Breakfast was good, with very nice products and a wide variety. The buffet is rather small so the buffet area is very busy, but this was not too disturbing.

AccorHotels certified review
Martin Families - 18/08/2017
« Very Poor »

The room / suit was nice, large, well equipped and laid out however that's where any good experience of our stay with Novotel ended. The ONLY reason I gave you a 2 instead of a 1 was because of this one point. The air conditioning was pathetic; It was 40 degrees outside when we arrived and the air conditioning struggled bring the room temperature even a fraction. The room was hot and stuffy and very uncomfortable, almost unbearable once we’d gone to bed. In the end, I had to open the window at 11pm just to allow the COOLER air in from outside as the room temp was over 28 degrees by this point. The beds were terribly uncomfortable. The main double bed felt more like a sofa bed, it was lumpy and moved every time either myself or wife made the slightest movement. It was not a good night's sleep at all. The breakfast in the morning was utterly shambolic. There was a lack of plates, food and drink. The restaurant was understandably busy at breakfast; however, your staff were totally out of their depth and seemed unable to keep up with demand or even begin to control the chaos. The result was having to wait 10 mins to get orange juice, 10 mins for plates. The bread was stale (which I thought was impossible in France!). In the end, we walked out and found a local Patisserie instead. As if this wasn’t enough, Novotel reserved a €300 deposit on my card and even though the bill was settled in full at checkout the following morning, I still haven't had that reservation lifted a WEEK later despite several phone calls to staff at the hotel. As a result, this has caused us to incur charges, is completely unacceptable and has placed a dark cloud over our holiday. It is totally unacceptable for you to take a ‘reservation amount’ almost TWICE as much as the room originally cost. I will be pursuing this matter separately after consulting my lawyer. We booked this hotel as we were driving 500 miles to Avignon that day and wanted somewhere nice to stay at the end of it. Our experience would have been better if we'd stayed in the F1 Hotel next door I feel. This hotel was awful, value for money is atrocious and the fact I clearly made a mistake thinking it was a good idea to stay with Novotel has spoilt our holiday. This is something I am not prepared to tolerate and I will be looking to examine this experience further on Social Media and major travel review sites unless Novotel can come back to me with an acceptable response.

AccorHotels certified review
. Families - 13/08/2017
« Met required standard of novotel »

Check in slow given checked in on line in advance Bar slow with only one member of staff Room fine and overall experience ok for one night

AccorHotels certified review
Ruth C. Families - 09/08/2017
« Just perfect »

Beautiful price, perfect location, so clean and very friendly. Loved the big room... had a wonderful nights sleep. Thank you

AccorHotels certified review
A. Families - 09/08/2017
« very good experience »

always a pleasure to stay @Novotel Avignon Nord,

AccorHotels certified review
Anonymous Families - 05/08/2017

The hotel and surrounding were fine, but the service at the restaurant and the food was far from the standard we are use to at Novotel hotels.

AccorHotels certified review
Steve T. Families - 04/08/2017
« First class service »

From the moment we arrived the smile we got made us feel welcome the room was ready the pool was great and the evening dinner was just first class. Well done to all staff.

AccorHotels certified review
Traveller F. D. Families - 02/08/2017
« 2 night stay with family »

We returned here for the second time and thoroughly enjoyed our stay.Room (suite) was excellent(-only disappointment was the poor air conditioning,) Pool was lovely ,large and spotless and reception staff were very friendly .We dined at the hotel on the second night on the outdoor terrace .One of the waiting staff was clearly in a bad mood and when after 20 mins I tried to attract his attention to order a drink ,he snapped back that he was busy pouring wine! However ,the other waiter who I then went to look for, more than made up for it with his friendliness and attention .We have moved on to another Novotel but wish we were still at the Novotel Avignon Nord. We will return.

AccorHotels certified review
Paul K. Couples - 26/07/2017
« Spoiled by terrible music everywhere »

Awful-no escaping the inane terrible music-the toilet bowl in 517 was filthy-the pillows were like bricks-air con sounded like an aeroplane engine-room poor-but the music means I will NEVER stay there again-idiotic to think people need that-they do NOT

AccorHotels certified review
Luc B. Couples - 10/07/2017
« Global ok but two serious hickups »

Overall experience was ok but: 1. we had to change room at check-in because in the first one someone smoked. 2. prices on the menu were indicated without VAT, as a result we were surprised about the bill to pay when we checked out = bad experience

AccorHotels certified review
A D. Families - 08/07/2017
« Room was not serviced »

I arrived with a 2.5year old child. The room given to me was not serviced. There were hairs on the bed. Bathroom was dirty. Fridge was dirty and used. The replacement room smelt of smoke/ someone had smoked there prior to my stay despite I know you have no smoking signs. The front desk staff was very unhelpful until 4 th time I complained and Pretty much ensured Something was done to sort out the issue. I am afraid I was very unhappy with thestay on the first day. The restaurant staff was good and looked after me, so no complaints there. I also felt the over all lack of welcoming nature for non French speaking tourists or business guest. Good food and drinks though. My only issue was with service and hospitality. Perhaps they are understaffed.

AccorHotels certified review
Andrea F. Families - 02/07/2017
« very good »

very easy and simle check in/out

AccorHotels certified review
Jon Families - 26/06/2017
« Did exactly what was needed. »

Rooms were excellent, liked the showers. Breakfast was excellent, but was very hectic one morning when a couple of coaches were in; the staff found it hard to keep up. The small frying pan and hotplate for eggs looked pretty but wasn't very practical; ourselves and others had problems; have scrambled and boiled eggs? Good location for visiting Avignon and the region.

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