Hotel - Mercure Pont d'Avignon Centre Hotel
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Mercure Hotel

Mercure Pont d'Avignon Centre Hotel

Rue Ferruce  Gps parking: Parking Palais des  Papes Boulevard de la ligne 
84000  AVIGNON
FRANCE

574 reviews
TripAdvisor Rating Based on 574 reviews
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From 145.00 EUR Non member rate
From 137.75 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pet allowed 8  EUR
  • Fitness centre  (Nearby)
  • Solarium  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pet allowed 8  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Solarium  (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our comfortable rooms, decorated in a welcoming style in Mediterranean colors. Choose a Standard Room with a double bed or twin beds. We also have family rooms.

  • 87 rooms
  • 87 non-smoking rooms
  • 9 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • High speed transmission line
    • Fax machine
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,182 reviews

Our guest reviews for Mercure Pont d'Avignon Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 574 reviews
AccorHotels certified review
A.traveller Couples - 06/07/2017
« Overnight Stay - Couple »

We stayed for one night at the end of the river cruise in July. Check-in was a little sloppy - we had to wait for the staff to finish chatting with each other before attending to us, the receptionist also told me that we had to pay for breakfast (event though we had already pre-paid). This was later resolved when I produced the booking confirmation although this mistake should not have occurred since I booked through the Accor Hotels website. Mercure is supposed to be a premium brand of Accor Hotels although we found it to be no better than Ibis Styles - which we have stayed at in multiple European cities. The room was larger although the decor is quite drab compared to the Ibis Styles which is much more funky. The bed was comfortable and the breakfast excellent and the hotel is situated very conveniently for visiting the town. Overall an okay experience, although nothing really outstanding to report or any special benefits offered to us as Accor Club members.

AccorHotels certified review
Hosea Couples - 04/07/2017
« Great »

Very close to market square, restaurant and Avignon Centre train station. Hotel was clean and staff were cordial. Will book there again

AccorHotels certified review
Happy T. S. A. Couples - 25/06/2017
« Great stay in Avignon »

The hotel was perfect for our needs and very well situated . The staff at reception were extremely helpful and went out of their way to make our stay pleasant . The breakfasts were very good and the staff again were very friendly and helpful

AccorHotels certified review
K Solo - 22/06/2017
« I would stay again »

Even though the weather was incredibly hot, it was a joy to return to the cool of an air conditioned room. My room was great, it was a large room, also a privilege room, with additional space and had a view of the river. It was incredibly, amazingly quiet both from inside the hotel and also outside. I would certainly return to Avignon, a first time visit for me, definitely to this hotel. Having a fresh orange juice machine squeezing juice for breakfast is a real winner. The only negative, your towels are a bit old and thin, some newer thicker, luxury towels would make me score your hotel 10/10

AccorHotels certified review
Cj Couples - 22/06/2017
« Good for one night »

Overall nice place. Clean and modern. Comfortable. However shower leaked on the floor since no caulking on the shower door and bed creaked.

AccorHotels certified review
Michael F. C. Business - 20/06/2017
« Product Manager »

The hotel is located in a very nice section of Avignon and very convenient to restaurants and shopping.

TripAdvisor certified review
Couples - 20/06/2017
« Excellent hotel in Avignon »

We found this hotel perfect for our 5 night stay in Avignon. Our Privledge Suite (225) was wonderful, so spacious and well worth the extra money. The staff were helpful and very friendly. Our only criticism was the fact that although they had a lovely looking cocktail bar, it was always empty so obviously no atmosphere. Mercure need to promote it better as it could be fabulous. Other than that a really good place yo stay.

AccorHotels certified review
Elaine S. Couples - 17/06/2017
« Elaine Smith »

It was excellent, good hotel, lovely staff.

AccorHotels certified review
Charles N. Couples - 11/06/2017
« Unpleasant  »

The air conditioning in our room (125) did not work and it was extremely hot in the room. Noisy with the windows open at night. When we booked our room, the site said we would get get free breakfasts if we joined the Accor Club. We did so. When we checked in we were told that was not true and that we would have to pay. The manager was argumentative and unpleasant, but after 10 minutes of discussion agreed we could have breakfast at no charge. When we got to the breakfast area at 9:49 am, we, and other guests arriving at the same time, were told we were too late and that they were cleaning up (it said on the door and elsewhere breakfast was served until 10:00 am). After more argument, we were allowed to stay and eat what was left out. Extremely poor breakfast and very unpleasant experience. The location is great, but this place should be avoided. We had intended to stay in other Accor hotels, but changed our plans and for the next three weeks will stay anywhere but at one of their hotels.

AccorHotels certified review
Poppy 3. Couples - 07/06/2017
« Convenient central hotel »

For the first time we used the online check in option offered by Accor - our information was that the room would be available as from 1200h - we therefore planned our trip to arrive at that time so we could leave bags,freshen up and then do some exploring - when we arrived the reception staff said check in was 1400h and that we should go and have lunch and come back later. We asked about the difference and were told that 1200h was in winter only - no apology and no explanation how a guest should know that . So we had a two hour wait although we were able to leave our bags at reception. On reviewing the online check out bill we were charged for breakfast which we did not take although when asked at check in we advised that we do not take breakfast. This was corrected before we departed.

AccorHotels certified review
John A. J. H. Couples - 06/06/2017
« A very pleasant small hotel in a perfect location. »

Rooms, staff food were all top rate. Staff in both reception and fandb were all very friendly and helpful. The breakfast service was superbly presented and maintained - we went in after two group tours had left, and it was still impeccable and well stocked. Our only regret was that we were unable to stay longer.

AccorHotels certified review
June Couples - 06/06/2017
« Very good service »

Hotel parking complicated otherwise good

AccorHotels certified review
Philip H. Friends - 04/06/2017
« Perfectly pleasant  »

Good mid price business hotel. Slightly sparse but pleasant, helpful reception staff. We did not eat here, preferring to look for local cafes

AccorHotels certified review
Mumu Couples - 30/05/2017
« High quality and welcoming »

This was a very good experience. Very good quality of service. Hotel very well located in Avignon old town. Very easy to park.

AccorHotels certified review
Patricia B. Families - 29/05/2017
« friendly helpful staff clean and comfortable room »

As a surprise birthday the whole weekend was brilliant

AccorHotels certified review
Bruce H. Couples - 24/05/2017
« Fabulous room, very helpful staff, great location, wonderful breakfast »

This was the first trip to Avignon for my wife and I, and I picked your hotel based upon TripAdvisor reviews. We were extremely pleased with the hotel. Our room (#225 I believe) was incredible, so roomy and the views of the old wall and the gate looking onto the Rhone were beautiful. My wife still talks about the room every few days even after we have been home. Your staff was very helpful, suggesting restaurants and making dinner reservations and calling a taxi for us when we departed. The location of the hotel is exceptional, so close to the Palace of the Popes, the wonderful park at the top of the hill, and the old Avignon Bridge. Everything in Avignon was a short walk from the hotel, and it was also a very quiet location for sleeping. The breakfast was also wonderful, so many choices and such a lovely room with the skylight ceiling in which to enjoy it. When I have a chance I will post a positive review on TripAdvisor, and when we return we will stay with you again.

AccorHotels certified review
William Couples - 22/05/2017
« Well located hotel in the heart of Avignon »

The stay was good. Rooms were a tad small. Would have liked a few bathroom ammenities such as shampoo and conditioner (I know the soap in the bathroom is an all in one soap but this ruins your hair). Breakfast was delicious! And staff very friendly :) Would love to have received a welcome drink but this was not offered. Please invest in a lift or elevator so guests don't have to carry heavy suitcases up multiple stairs to the car park.

AccorHotels certified review
John B. Families - 22/05/2017
« Dropped in-Avignon  »

We went to check in with the hotel and Booking.com had unexpectedly cancelled our reservation without our knowledge. The two young ladies were very helpful and gave us the same room rate even though it was clearly Booking.com's fault for canceling the reservation.

AccorHotels certified review
Anonymous Couples - 22/05/2017
« Everything that we expected our stay to be and needed. »

We stayed at Mercure Pont D'Avignon for one night at the start of our cycling holiday in the region, and for a second night at the end. The reason we chose your hotel was because we needed the support of a hotel to look after our 2 bike cases while we went cycling. This hotel was very accommodating of us, and also of our cases while we cycled. If you had not looked after our cases, we could not have had our holiday. Thank you for your hospitality for us and for our bike cases!

AccorHotels certified review
Anonymous Solo - 15/05/2017
« good location »

I'm a gold card, I arranged to check in at 12 PM, but I didn't get room upgrade. The location is close to the scenic spot, but it's a little far from the station. If you have more luggage, you'll need a tax

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