Hotel - Mercure Pont d'Avignon Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Pont d'Avignon Centre Hotel

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4.0/5 607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pet allowed 8  EUR
  • Breakfast
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pet allowed 8  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Solarium  (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our comfortable rooms, decorated in a welcoming style in Mediterranean colors. Choose a Standard Room with a double bed or twin beds. We also have family rooms.

  • 87 rooms
  • 87 non-smoking rooms
  • 9 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • High speed transmission line
    • Fax machine
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,388 reviews

Our guest reviews for Mercure Pont d'Avignon Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 607 reviews
AccorHotels certified review
Keithp Couples - 12/10/2017
« Very convenient location to Avignon bridge and Palace Des Papes. A bit of a hassle to access with heavy suitcases ( stairs access, no ramps). »

All but one staff member very helpful and friendly. Patient with our attempt at speaking french, and helpful with pronunciations, and corrections to tenses when we strayed. Their english MUCH better than our french. Good breakfast. Smallish but adequate room. Very comfortable bed.

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Pleasant,efficient hotel, well located and comfortableOverall very good »

Overall very good

AccorHotels certified review
D S. Friends - 08/10/2017
« Very good »

The only issue was to load the suitcases into the car there was no lift to the exact level of the car park

AccorHotels certified review
Ian Couples - 04/10/2017
« A pleasant stay. »

Good for the most part. Some irritants.

AccorHotels certified review
Brant Couples - 02/10/2017
« Hotel facilities and room wonderful, lack of knowledge of parking created some frustration on check in! »

The room and amenities were truly excellent and we had a wonderful stay. The hotel facilities ranging from breakfast room to lounge to outdoor patio were very good. The front desk staff were generally very courteous and helpful both in terms of offering a brief outline of the marvelous walled city and suggestions of restaurants. We had asked for an iron but staff advised they could not locate one so never got one.....a minor irritant but hardly a major problem. Our major problem was not being aware that there is no elevator from parking to the facility and no valet service, so we ended up carting our luggage from indoor parking facility to the hotel for check in which was a hike and a surprise at the end of a long days drive!

AccorHotels certified review
Andreas Business - 29/09/2017
« Good quality hotel but has its price »

Everything went well, expectations were fulfilled, and they were not totally modest in view of the price. Ideal location, nice breakfast, friendly staff, clean and quiet rooms.

AccorHotels certified review
M. G. Friends - 26/09/2017

The hotel is in a good location and well maintained.

AccorHotels certified review
Mike Couples - 19/09/2017
« Nice hotel, nice room, terrible communciation services (internet and television) »

This is a very nice property except for Internet service that never worked in three days They advertise that internet service is included with the room. However they have the nerve to hide the fact that if you need high speed service they want to charge $2 per hour. however the basic service never worked. thankfully I had a data plan on my phone which allowed me keep in touch. The televsion service was just as unreliable, on for a few minutes than off. Offered me a bar of soap as compensation.

AccorHotels certified review
Bina K. Couples - 15/09/2017
« It was wonderful »

The staff was extremely cordial and helpful. The room was clean and lovely

AccorHotels certified review
Monika Business - 12/09/2017
« Very good hotel with friendly personnel »

Fantastic location, clean and in a very good shape. Would love to stay longer

AccorHotels certified review
Hrefna H. Couples - 11/09/2017
« Our stay was great »

The reception was great and the chamber maid was very frendly with a smile. Very important.

AccorHotels certified review
Charles -. U. Couples - 11/09/2017
« Surprisingly good »

From the moment of arrival to the point of departure we experienced excellent service. We hadn't pre-booked and the receptionist found us a room in we were told a heavily occupied hotel. The bedroom was well appointed with good sheets and pillows and a very comfortable bed. Only criticisms were 1. the unpleasant outlook to the internal courtyard from the verandah, but it did mean that it was completely quiet at night even with the windows open. 2. the quality and small sized shower/bath towels 3. the ugly piece of furniture holding the mini bar and safe. 4. the small W.C. had no visible air vent or air freshener. 5. the room corridors and carpets were dark coloured. 6. The bedroom door spring closer required effort to open and were not correctly set to close gently. On departure the front-desk gentleman receptionist was kind enough to carry our luggage to the car park, neither of us are that old or incapcitated but he politely insisted. Breakfast was adequate and good especially the small croissant pastry that 'melted in the mouth'

AccorHotels certified review
Robert R. Couples - 08/09/2017
« Prime Position »

All of the staff were very pleasant and helpful. All areas of the hotel were clean and tidy. Position of hotel is ideal for visiting Avignon's main sights, main shopping and restaurants

AccorHotels certified review
Arlene Solo - 05/09/2017
« The best Accor hotel I have stayed in »

Quiet and peaceful . A lovely room . Really friendly , helpful staff . A great location .

AccorHotels certified review
Graham S. Couples - 30/08/2017
« Convenient location for the old town of Avignon. »

We booked a few weeks in advance and obtained quite a good rate. Our room was great, except for a very stale smell from, I suspect, the air conditioning system. It almost smelled of dust and over cooked cabbages! Not so nice. We were somewhat surprised that the hotel bar closed at 2230. The one very annoying aspect of our stay was that we were totally ripped off by the taxi which had been ordered for midday to take us to our river cruise ship at the Quai de l'Oulle. This was less than 1km away and we were charged 15 euros, a total not that much less than we were charged for the taxi from the TGV station to your hotel the day before, a much longer journey which only cost 17 euros. The question has to be asked as to whether your hotel or a member of Reception staff receive a commission for booking such con merchant taxi services. Please answer this point as soon as possible, or I will be forced to take up the matter as a complaint with your Head Office?

AccorHotels certified review
Anonymous Families - 15/08/2017

The hotel location was awesome. The front desk was friendly. My only complaint was the beds. It seems like the mattress was trying to be repaired with a board sown into the middle.

AccorHotels certified review
Tosh Families - 14/08/2017
« Brief but enjoyable »

Hotel, check in & out was excellent. Car park was good but walk down from car park to hotel not a great experience. Also, trying to get out of the car park after loading baggage was difficult.

AccorHotels certified review
Anonymous Couples - 04/08/2017
« Clean modern hotel »

Friendly welcome, nice room but very noisy children in room opposite....banging doors and screaming until late at night. I nearly got out of bed to go knock on the door to ask the parents to shut them up. Great location, two minutes walk from the Palais du Papes. Breakfast; good choice

AccorHotels certified review
Sam O. Friends - 02/08/2017
« Great location but average hotel »

Helpful and friendly staff. Fantastic location (only reason why i would stay there again). Average amenities, including terrible towels, bed and pillows. Noisy (1st floor).

AccorHotels certified review
Patricia C. Business - 02/08/2017
« Extremely pleasant. »

Excellent location, comfortable and attractive. I appreciated particularly the quality and choice of breakfast foods.

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