Hotel - Mercure Pont d'Avignon Centre Hotel
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Mercure Hotel

Mercure Pont d'Avignon Centre Hotel

Rue Ferruce  Gps parking: Parking Palais des  Papes Boulevard de la ligne 
84000  AVIGNON
FRANCE

594 reviews
TripAdvisor Rating Based on 594 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pet allowed 8  EUR
  • Fitness centre  (Nearby)
  • Solarium  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Pet allowed 8  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Solarium  (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our comfortable rooms, decorated in a welcoming style in Mediterranean colors. Choose a Standard Room with a double bed or twin beds. We also have family rooms.

  • 87 rooms
  • 87 non-smoking rooms
  • 9 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • High speed transmission line
    • Fax machine
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,332 reviews

Our guest reviews for Mercure Pont d'Avignon Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 594 reviews
AccorHotels certified review
Monika Business - 12/09/2017
« Very good hotel with friendly personnel »

Fantastic location, clean and in a very good shape. Would love to stay longer

AccorHotels certified review
Hrefna H. Couples - 11/09/2017
« Our stay was great »

The reception was great and the chamber maid was very frendly with a smile. Very important.

AccorHotels certified review
Charles -. U. Couples - 11/09/2017
« Surprisingly good »

From the moment of arrival to the point of departure we experienced excellent service. We hadn't pre-booked and the receptionist found us a room in we were told a heavily occupied hotel. The bedroom was well appointed with good sheets and pillows and a very comfortable bed. Only criticisms were 1. the unpleasant outlook to the internal courtyard from the verandah, but it did mean that it was completely quiet at night even with the windows open. 2. the quality and small sized shower/bath towels 3. the ugly piece of furniture holding the mini bar and safe. 4. the small W.C. had no visible air vent or air freshener. 5. the room corridors and carpets were dark coloured. 6. The bedroom door spring closer required effort to open and were not correctly set to close gently. On departure the front-desk gentleman receptionist was kind enough to carry our luggage to the car park, neither of us are that old or incapcitated but he politely insisted. Breakfast was adequate and good especially the small croissant pastry that 'melted in the mouth'

AccorHotels certified review
Robert R. Couples - 08/09/2017
« Prime Position »

All of the staff were very pleasant and helpful. All areas of the hotel were clean and tidy. Position of hotel is ideal for visiting Avignon's main sights, main shopping and restaurants

AccorHotels certified review
Arlene Solo - 05/09/2017
« The best Accor hotel I have stayed in »

Quiet and peaceful . A lovely room . Really friendly , helpful staff . A great location .

AccorHotels certified review
Graham S. Couples - 30/08/2017
« Convenient location for the old town of Avignon. »

We booked a few weeks in advance and obtained quite a good rate. Our room was great, except for a very stale smell from, I suspect, the air conditioning system. It almost smelled of dust and over cooked cabbages! Not so nice. We were somewhat surprised that the hotel bar closed at 2230. The one very annoying aspect of our stay was that we were totally ripped off by the taxi which had been ordered for midday to take us to our river cruise ship at the Quai de l'Oulle. This was less than 1km away and we were charged 15 euros, a total not that much less than we were charged for the taxi from the TGV station to your hotel the day before, a much longer journey which only cost 17 euros. The question has to be asked as to whether your hotel or a member of Reception staff receive a commission for booking such con merchant taxi services. Please answer this point as soon as possible, or I will be forced to take up the matter as a complaint with your Head Office?

AccorHotels certified review
Anonymous Families - 15/08/2017

The hotel location was awesome. The front desk was friendly. My only complaint was the beds. It seems like the mattress was trying to be repaired with a board sown into the middle.

AccorHotels certified review
Tosh Families - 14/08/2017
« Brief but enjoyable »

Hotel, check in & out was excellent. Car park was good but walk down from car park to hotel not a great experience. Also, trying to get out of the car park after loading baggage was difficult.

AccorHotels certified review
Anonymous Couples - 04/08/2017
« Clean modern hotel »

Friendly welcome, nice room but very noisy children in room opposite....banging doors and screaming until late at night. I nearly got out of bed to go knock on the door to ask the parents to shut them up. Great location, two minutes walk from the Palais du Papes. Breakfast; good choice

AccorHotels certified review
Sam O. Friends - 02/08/2017
« Great location but average hotel »

Helpful and friendly staff. Fantastic location (only reason why i would stay there again). Average amenities, including terrible towels, bed and pillows. Noisy (1st floor).

AccorHotels certified review
Patricia C. Business - 02/08/2017
« Extremely pleasant. »

Excellent location, comfortable and attractive. I appreciated particularly the quality and choice of breakfast foods.

AccorHotels certified review
Holger M. Couples - 01/08/2017
« Good Hotel with some issues »

Air Condition to cold the room every day after cleaning is still work. The smell in the air in the lobby is horrible, it smell likes moushrooms or not clean air. The cleaning personal gives not new towels and Toilette paper we must self organized. Four this high prices was the breakfast nothing. Every day the same and is what empty no person filled new. The coffee was not a good quality more water then coffee. The bed and room was very good and the close to the locations in Avignon.

AccorHotels certified review
Anonymous Families - 31/07/2017
« Good »

Nice room and good service. The breakfast area was a bit un-organized.

AccorHotels certified review
Anonymous Couples - 22/07/2017
« Mr »

Perfect location in centre with on site parking - used this hotel before and recommend to friends

AccorHotels certified review
Anonymous Couples - 22/07/2017
« great »

very satisfactory

AccorHotels certified review
Lina Couples - 17/07/2017
« Nice stay »

Overall it was a nice stay. Room was adequate. Location was perfect. We had a great time there.

AccorHotels certified review
A.traveller Couples - 06/07/2017
« Overnight Stay - Couple »

We stayed for one night at the end of the river cruise in July. Check-in was a little sloppy - we had to wait for the staff to finish chatting with each other before attending to us, the receptionist also told me that we had to pay for breakfast (event though we had already pre-paid). This was later resolved when I produced the booking confirmation although this mistake should not have occurred since I booked through the Accor Hotels website. Mercure is supposed to be a premium brand of Accor Hotels although we found it to be no better than Ibis Styles - which we have stayed at in multiple European cities. The room was larger although the decor is quite drab compared to the Ibis Styles which is much more funky. The bed was comfortable and the breakfast excellent and the hotel is situated very conveniently for visiting the town. Overall an okay experience, although nothing really outstanding to report or any special benefits offered to us as Accor Club members.

AccorHotels certified review
Hosea Couples - 04/07/2017
« Great »

Very close to market square, restaurant and Avignon Centre train station. Hotel was clean and staff were cordial. Will book there again

AccorHotels certified review
Happy T. S. A. Couples - 25/06/2017
« Great stay in Avignon »

The hotel was perfect for our needs and very well situated . The staff at reception were extremely helpful and went out of their way to make our stay pleasant . The breakfasts were very good and the staff again were very friendly and helpful

AccorHotels certified review
K Solo - 22/06/2017
« I would stay again »

Even though the weather was incredibly hot, it was a joy to return to the cool of an air conditioned room. My room was great, it was a large room, also a privilege room, with additional space and had a view of the river. It was incredibly, amazingly quiet both from inside the hotel and also outside. I would certainly return to Avignon, a first time visit for me, definitely to this hotel. Having a fresh orange juice machine squeezing juice for breakfast is a real winner. The only negative, your towels are a bit old and thin, some newer thicker, luxury towels would make me score your hotel 10/10

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