Mercure Pont d'Avignon Centre Hotel 4 stars

TripAdvisor rating 4.0/5 744 reviews
Mercure Pont d'Avignon Centre Hotel
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Hotel extras

  • In a quiet, city-center location, between the Palais des Papes and the Pont Saint-Bénézet.

  • Palais des Papes car park (charges apply) accessible from our drop-off area

  • Tree-filled terrace and breakfast room renovated in spring 2016

  • Advantage 4

  • 10 min from Avignon Nord (A7) highway exit, 10min from central train station and TGV station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Solarium (Nearby)
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Pont d'Avignon Centre Hotel

Rue Ferruce
Gps parking: Parking Palais des
Papes Boulevard de la ligne
84000
avignon
france

Tel: +33490809393

Fax: (+33)4/90809394

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON At 8km / 4.97 miles

  • By plane

    GARONS At 40km / 25 miles

  • By plane

    MARSEILLE At 105km / 65.25 miles

  • By plane

    MONTPELIER At 70km / 43.5 miles

  • By car

    AVIGNON NORD At 7km / 4.38 miles

  • By car

    AVIGNON SUD At 10km / 6.25 miles

  • By train

    AVIGNON CITY CENTER At 1km / 0.62 miles

  • By train

    AVIGNON TGV At 10km / 6.21 miles

  • By train

    GARE TGV At 6km / 3.73 miles

GPS :43.951869, 4.805735

Currently, close to our hotel

Opening of the Camp des Milles in Aix-en-Provence

From 12/09/2019 to 31/12/2019

At 68 km

Atelier Paul Cézanne - Lauves Studio, visit

From 29/01/2018 to 31/12/2019

At 69 km

Our accommodations

Take a moment to relax in our comfortable rooms, decorated in a welcoming style in Mediterranean colors. Choose a Standard Room with a double bed or twin beds. We also have family rooms.

Classic Room - 1 bed measuring 63 x 79" (160 x 200 cm)

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 2 beds measuring 39 x 79" (100 x 200 cm)

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room - 1 bed measuring 63 x 79" (160 x 200 cm) and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite - 1 bed measuring 63 x 79" (160 x 200 cm) and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Coffee/tea making facilities(...)

Privilege Room - 1 bed measuring 63 x 79" (160 x 200 cm) and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Châtelet Suite - Double king size bed (180 x 200 cm) and two single beds (90 x 200 cm)

  • Max. number of persons: ‌4
  • Area: From 50
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

M CAFE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 220 m²

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mercure Pont d'Avignon Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,136 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

744 reviews

Central location

TripAdvisor rating 4.0/5

Navigate47177877856 Couples - 18/06/2019 TripAdvisor review

Friendly and helpful staff very good breakfast buffet. Parking was available in adjacent car park but quite difficult to access hotel with luggage as no lift from car park to hotel. Room was clean and tidy

Comfortable hotel very central for enjoying Avignon, parking has it challenges but parking in avignon is not easy!

Customer review rating 4.3/5

John M. Couples - 11/06/2019 AccorHotels certified review

Comfortable room, good breakfast. Small cafe helps if late arrival. Great venue for staying in central Avignon with parking. If you have large cases there are steps to navigate but with some ingenuity this is not too much of a problem unless I guess if you have mobility issues. Hopefully in these circumstances the hotel staff will assist.

Customer review rating 4.3/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

Damaged lock. I could not leave the room and go back without waiting at the desk for someone to come up and open the door. unbelievable!!!!! On arrival the restaurant closed ahead of schedule the kitchen because the chef decided to leave before the scheduled closing time. again, unbelievable !!!

room was small, we needed to open the windows because the air had not yet been turned on, was very noisy and bright due to large lights outside in the court yard, eventually closed the windows and the the reswt of the night it was very warm

Customer review rating 4.3/5

Anonymous Couples - 22/05/2019 AccorHotels certified review

folks working the desk were very helpful but were also very overwhelmed, usually only one person back there, was understaffed, felt sorry for the service representative.

Dear JAN K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Pont d'Avignon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Thanks for staffs

Customer review rating 4.3/5

Junhyong L. Families - 12/05/2019 AccorHotels certified review

During the stay, my kid was suddenly sick and we considered stopping the travel and going back to Korea. Thanks to kind help from your staffs, those who were in the reception desk in the evening of 30th Apr. and in the morning of 1st May, I was able to see a doctor, even 1st May was a holiday, and also my kid got proper treatments. So we could continue travel as planned initially. Honestly, my family could not see anything in Avignon, but I remember the stay was good with your staff's help. Thanks again.

Dear Guest, Thank you for the great review of our hotel and for our staff! They were pleased to help you. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Pleasant stay in Avignon

Customer review rating 4.3/5

Anna H. Families - 04/05/2019 AccorHotels certified review

The hotel staff were extremely helpful and friendly, particularly Youann. They provided great service, answered all of our questions in a lovely manner and offered some great suggestions for dinner. The location was excellent and the room was very good but perhaps a little warm but the air conditioning did not seem to work as well as we normally expect. Overall a very pleasant stay in a wonderful area.

Excellent location, hotel below expected standards

Customer review rating 4.3/5

Audrey Families - 02/05/2019 AccorHotels certified review

The room had a terrible smell, the moquette was dirty and smelly. Cleanliness of the room was average. The reception desk only informed us about a 20% on the parking rates and not about the much more convenient possibility of asking for a "forfait" to the parking office. So customer service was poor.

Perfect experience in Hôtel Mercure Pont d'Avignon Centre

Customer review rating 4.3/5

Noemi Couples - 24/04/2019 AccorHotels certified review

My stay experience in Hôtel Mercure was really good, I would say perfect :) It was a really good choice. We had a spacious and it was well furbished. The cleaning service and the provided champus, etc. were great. Also the hotel is near the Pont d'avignon and the Palais des Papes, so in the center!!

Underwhelming Mercure

Customer review rating 4.3/5

Anonymous Friends - 22/04/2019 AccorHotels certified review

In my point of view not up to Mercure Standards. Unwelcoming staff, very small and used rooms. No recognition of Platinum members at all, neither welcoming, nor a in room amenities, neither upgrade. At least assigned room was quite.

Comfortable but Hot Room

Customer review rating 4.3/5

John Couples - 22/04/2019 AccorHotels certified review

The overall experience was good. Check in was quick and easy and we got to our room with no problem. The only problem encountered is that there is no A/C in the room. The room got extremely hot at night. We opened the window but the noise/music from the bar area kept us awake. We addressed this with the staff and were told that the A/C wasn't operational due to the season. Recommend removing "Air Conditioning" from website if it is not functional nor available. Otherwise, the staff was friendly and courteous and the discount on the parking was also a nice touch.

Pleasant stay

Customer review rating 4.3/5

Anonymous Couples - 20/04/2019 AccorHotels certified review

Front desk people are friendly and helpful. Breakfast selection is great.

Good hotel and convenient location

Customer review rating 4.3/5

Anonymous Couples - 15/04/2019 AccorHotels certified review

Very good check in breakfast. Check out was good.

Good

Customer review rating 4.3/5

Bs Business - 31/01/2019 AccorHotels certified review

Correct

Sir, Thank you for your feedback on our hotel. We are glad you enjoyed your stay and we hope to welcome you again some time soon. Nicolas Premier Reception Manager Mercure Pont d'Avignon

Super hotel in a great location

Customer review rating 4.3/5

Iain B. Couples - 30/12/2018 AccorHotels certified review

Really pleased with our selection of hotel, so close to the city centre, palace, bridge, restaurants, a perfect stay!

Sir, Thank you for you great review on our hotel. We are very pleased that you enjoyed your stay and our location in Avignon. We hope to welcome you again very soon. Nicolas Premier Reception Manager Mercure Pont d'Avignon

lovely hotel

Customer review rating 4.3/5

Jdailey Business - 11/12/2018 AccorHotels certified review

Rooms were fine, food was good, service was prompt.

Madame, Thank you for you good feedback on our hotel. We are gad you enjoyed your stay and we hope to welcome you again sometime soon. Nicolas Premier Reception Manager Mercure Pont d'Avignon
Customer review rating 4.3/5

Anonymous Friends - 04/12/2018 AccorHotels certified review

This hotel should not nea 4 star hotel.

Madame, Thank you for your review on our hotel. We are sorry if the size of the room made you think we should not be a 4 stars hotel. As we are situated in the historic town center the size of the room can be a little bit smaller than some other hotel of the same brand. Nicolas Premier Reception Manager Mercure Pont d'Avignon

OK

Customer review rating 4.3/5

Anonymous Business - 29/11/2018 AccorHotels certified review

RAS

Monsieur, Nous vous remercions pour votre retour sur notre hôtel. Nous sommes heureux que votre séjour se soit bien passé et nous espérons vous recevoir à nouveau très bientôt. Nicolas Premier Responsable Hébergement Mercure Pont d'Avignon

Entirely satisfactory.

Customer review rating 4.3/5

Richard B. Couples - 23/11/2018 AccorHotels certified review

The suite was spacious and comfortable; the staff were professional and helpful.

Sir, Thank you for your good review on our hotel. We are going to let our staff knows about your comment. We are glad you had a good stay and we hope to welcome you again soon. Nicolas Premier Reception Manager Mercure Pont d'Avignon

Nice stay close to Palais des Papes

Customer review rating 4.3/5

R Business - 17/11/2018 AccorHotels certified review

Friendly staff. Room was comfortable and clean. Hotel is located about 100m of Palais des Papes and about a 15-20 min walk from the train station. Many restaurants close by.

Madame, Thank you for your good review on our hotel. We are glad you spent a nice stay and you enjoyed the location of our hotel. We hope to welcome you again very soon. Nicolas Premier Reception Manager Mercure Pont d'Avignon

Confortable

Customer review rating 4.3/5

Anonymous Couples - 04/11/2018 AccorHotels certified review

Reposant.

Monsieur, Nous vous remercions pour votre retour sur notre hôtel. Nous sommes heureux que votre séjour chez nous vous ait permis de vous reposer. Nous espérons vous recevoir à nouveau très bientôt. Nicolas Premier Responsable Hébergement Mercure Pont d'Avignon
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