Mercure Pont d'Avignon Centre Hotel 4 stars

TripAdvisor rating 4.0/5 755 reviews
Mercure Pont d'Avignon Centre Hotel
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Room 1

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Hotel extras

  • In a quiet, city-center location, between the Palais des Papes and the Pont Saint-Bénézet.

  • Palais des Papes car park (charges apply) accessible from our drop-off area

  • Tree-filled terrace and breakfast room renovated in spring 2016

  • Advantage 4

  • 10 min from Avignon Nord (A7) highway exit, 10min from central train station and TGV station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Solarium (Nearby)
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Pont d'Avignon Centre Hotel

Rue Ferruce
Gps parking: Parking Palais des
Papes Boulevard de la ligne
84000
avignon
france

Tel: +33490809393

Fax: (+33)4/90809394

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON At 8km / 4.97 miles

  • By plane

    GARONS At 40km / 25 miles

  • By plane

    MARSEILLE At 105km / 65.25 miles

  • By plane

    MONTPELIER At 70km / 43.5 miles

  • By car

    AVIGNON NORD At 7km / 4.38 miles

  • By car

    AVIGNON SUD At 10km / 6.25 miles

  • By train

    AVIGNON CITY CENTER At 1km / 0.62 miles

  • By train

    AVIGNON TGV At 10km / 6.21 miles

  • By train

    GARE TGV At 6km / 3.73 miles

GPS :43.951869, 4.805735

Our accommodations

Take a moment to relax in our comfortable rooms, decorated in a welcoming style in Mediterranean colors. Choose a Standard Room with a double bed or twin beds. We also have family rooms.

Classic Room - 1 bed measuring 63 x 79" (160 x 200 cm)

  • Max. number of persons: 2
  • Area: A partir de 14
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 2 beds measuring 39 x 79" (100 x 200 cm)

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room - 1 bed measuring 63 x 79" (160 x 200 cm) and 1 single sofa bed

  • Max. number of persons: 3
  • Area: A partir de 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite - 1 bed measuring 63 x 79" (160 x 200 cm) and 1 double sofa bed

  • Max. number of persons: 4
  • Area: A partir de 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Coffee/tea making facilities(...)

Privilege Room - 1 bed measuring 63 x 79" (160 x 200 cm) and 1 single sofa bed

  • Max. number of persons: 3
  • Area: A partir de 18
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Châtelet Suite - Double king size bed (180 x 200 cm) and two single beds (90 x 200 cm)

  • Max. number of persons: 4
  • Area: A partir de 50

Our restaurants and bars

M CAFE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 220

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mercure Pont d'Avignon Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,275 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

755 reviews

Great location + Friendly staff

Customer review rating 4.3/5

J. N. Families - 07/08/2019 AccorHotels review

Located just near the Pont d'Avignon. Super nice staff. The breakfast is nice as well.

Nothing special, except a very good location

Customer review rating 4.3/5

Valentin V. Friends - 31/07/2019 AccorHotels review

Unfortunately, I would say, that my stay at Mercure Pont d'Avignon Centre was not the pleasant one. Rooms and interiors - are very tired, renovation needed! My room had the "view" to the inner yard with stair and walking people -- almost zero privacy. With an open window, you will "enjoy" the voices of people having fun in the night. We were travelling in the party of 4 people, reserved 2 rooms -- the only one Welcome drink been given. Lady at the reception said, that this drink is from Accor and not from the hotel -- not a very corporative statement, right? Mercure Hotels are part of Accor Family, aren't they? Asked for 1 hr late check-out --- only 30 minutes (!!) were given. There is no reason to complain, however, since that was my Birthday trip, I expected something special, but everything was given strictly in accordance with the rules. The only positive impression we had after the breakfast --- very good food, excellent tea and coffee (thanks to your suppliers) in a very elegant atmosphere. And, of course, the location just in 3 minutes walk from the Pape Palace - excellent.

Hotel Mercure Pont Avignon

Customer review rating 4.3/5

Suppathamjuka N. Business - 31/07/2019 AccorHotels review

Very good in Location but difficult for a big luggages to transfer into the Hotel

Ok but no upside surprise

Customer review rating 4.3/5

Winston H. Couples - 18/07/2019 AccorHotels review

The room is ok, the staff is helpful. Could not expect more given the price. However, the toilet is too small.

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Adequate chain hotel in a good location for tourists. Air-conditioning worked.

Customer review rating 4.3/5

Elizabeth Solo - 18/07/2019 AccorHotels review

This is a clean, nondescript chain hotel that is great if attending the Avignon Festival or if you want something reliable while sightseeing. It doesn't have much personality and is not particularly upscale, but it fits the bill. It was very hot and humid two days while I was there and the room A/C worked well--the restaurant was rather hot but that's France for you.

Clean, friendly staff, central location. Staff understanding of English spotty except for receptionist at checking who was excellent.

Customer review rating 4.3/5

Steve Couples - 12/07/2019 AccorHotels review

Overall positive except for most staff lack of English.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

A wonderful stay

Customer review rating 4.3/5

Laura Families - 09/07/2019 AccorHotels review

The hotel is beautiful. The location is perfect for sightseeing and for being able to walk everywhere. The staff was lovely and very helpful. We stayed in the Chatelet Room which is a newly-renovated room designated as a family room which was perfect for our family of four (with two teenagers.) We would highly recommend the hotel to anyone planning to visit Avignon.

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

My stay was a disappointing experience.

Customer review rating 4.3/5

J. A. Families - 07/07/2019 AccorHotels review

- Standard room is too small. No place to move around with a pet-buggy. - The new "bar" takes place from the breakfast area which becomes now to small when there are a lot of visitors. - The music in the new bar is not music but "noise". - There is a lot of noise in the evening from the bar when going to bed. Room 208.

excellent location, medium quality

Customer review rating 4.3/5

Gabriel Families - 06/07/2019 AccorHotels review

excellent location, poor quality of services: air conditioned in room was not enough

Mercure Pont d’Avignon Centre

Customer review rating 4.3/5

Jackie Couples - 04/07/2019 AccorHotels review

Pleasant central hotel with nice staff. Only downside was the quality of the pillows and towels. We are currently at another Mercure and these have far better quality.

Was offered a room without air con in the hottest day

Customer review rating 4.3/5

Wei Z. Solo - 02/07/2019 AccorHotels review

Made a booking at last minute and the air con in the room was not working, and this is the hottest season in southern France, it’s disgrace to sell the room to customer despite knowing the condition. Worst hotel experience in France

Excellent location and great Service

Customer review rating 4.3/5

Mark Families - 25/06/2019 AccorHotels review

Very good location for sightseeing and nice and pleasant service from hotel team.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Central location

TripAdvisor rating 4.0/5

Navigate47177877856 Couples - 18/06/2019 TripAdvisor review

Friendly and helpful staff very good breakfast buffet. Parking was available in adjacent car park but quite difficult to access hotel with luggage as no lift from car park to hotel. Room was clean and tidy

Lovely.

Customer review rating 4.3/5

Ivy B. Couples - 17/06/2019 AccorHotels review

We enjoyed our stay immensely.

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Quite good location and quiet at night

Customer review rating 4.3/5

Jia L. Families - 17/06/2019 AccorHotels review

we stayed for two nights

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Satisfied

Customer review rating 4.3/5

Michael C. Couples - 16/06/2019 AccorHotels review

Was fine & more or less as expected

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoed your stay. We have changed all the TV two weeks ago. Reagrding the payment for the parking, we are sorry for the troubles you had at the departure. We hope to welcome you back to our hotel very soon! Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Very comfortable hotel

Customer review rating 4.3/5

Les N. Couples - 15/06/2019 AccorHotels review

Pleasant stay for two days (should have been longer). Clean, spacious hotel. Good staff, especially Virginia on reception. Breakfast staff courteous and helpful. Our only issue was the car parking arrangements. A lift connecting the hotel and car park would make the hotel perfect.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I'm very pleased if I can help you during your stay. We are very sorry if you find the parking lot confusing. There is a drop off area at the entrance of the parking to unload and load your bags.Once again we apologize if you find it confusing. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

romantic place

Customer review rating 4.3/5

Millionmonkey Friends - 15/06/2019 AccorHotels review

under the construction make strong noise

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay. We do apologise for the noice, we are refurbishing one part in the lobby to make a fitness center. We hope to welcome you back to our hotel very soon! Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Comfortable hotel very central for enjoying Avignon, parking has it challenges but parking in avignon is not easy!

Customer review rating 4.3/5

John M. Couples - 11/06/2019 AccorHotels review

Comfortable room, good breakfast. Small cafe helps if late arrival. Great venue for staying in central Avignon with parking. If you have large cases there are steps to navigate but with some ingenuity this is not too much of a problem unless I guess if you have mobility issues. Hopefully in these circumstances the hotel staff will assist.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre
Customer review rating 4.3/5

Anonymous Couples - 10/06/2019 AccorHotels review

Damaged lock. I could not leave the room and go back without waiting at the desk for someone to come up and open the door. unbelievable!!!!! On arrival the restaurant closed ahead of schedule the kitchen because the chef decided to leave before the scheduled closing time. again, unbelievable !!!

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