Mercure Grand Hotel Doha City Centre 4 stars

TripAdvisor rating 3.5/5 521 reviews
Mercure Grand Hotel Doha City Centre
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Hotel extras

  • Free WIFI

  • Private indoor car park

  • Outdoor swimming pool

  • Airport transfer on request and chargeable

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • DOHA INTL AIRPPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Doha City Centre

Musherib Street
Musherib Downtown
PO BOX 7566

doha
qatar

Tel: +97444462222

Fax: (+974)44439186

Contact email

Check-in from 13h00

Check out up to 12h00

  • Metro :   Red / Green / Ye Musheireb Station

  • By plane

    DOHA INTL AIRP At 15km / 9.32 miles - Shuttle paying

GPS :25.283333, 51.527778

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed

  • Max. number of persons: 3
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LA VILLA

Type of cuisine: Italian

The restaurant with its unique homely atmosphere serves Silk Road menu. The restaurant is located on the top floor and offers a panoramic view of Doha city.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BRASSERIE

Type of cuisine: International

Our French Café style Restaurant has a wide choice of continental buffet for Breakfast, Lunch and Dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE OLD MANOR

Photo non contractuelle / Strictly non binding

English style steakhouse bar serving a variety of cocktails and drinks to complement our wide choice of grilled steaks.Located on the top floor offering breathtaking views of Doha city.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 195

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Grand Hotel Doha City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,276 reviews

tripadvisor

TripAdvisor Rating 3.5/5

521 reviews

nice hotel but roadworks attrocious

Customer review rating 4.1/5

Peta L. Solo - 06/11/2019 Confirmed reviews AccorHotels

Originally checked in to room 840 and right near the lift, i was very happy when i asked to be moved away from the elevators and found me a nice quiet room. Check in staff were welcoming and lovely touch with the cold towel on arrival and a complimentary breakfast the following morning. i had arrived in the early hours of the morning so the extra touches were lovely. this is not the hotels fault but the roads and constructions outside the hotel are dreadful. I had to jump over road barriers and 2 lanes of traffic to get out of the hotel. Housekeeping were always fast and efficient with cleaning your room, usually whilst at breakfast. Beds very comfortable with great pillows and duvets. generally a nice quiet hotel except for the massive construction site outside my window that started at all hours

Dear PETA L., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

great hotel except the roadworks

TripAdvisor rating 3.5/5

Peta415 Solo travel - 06/11/2019 TripAdvisor review

lovely staff and nice touch at check in with the cold towel and and a comp breakfast voucher the next morning. Room 1023 was great but there is a construction site right outside the window which starts and finishes at all hours. The actual is great but its location is atrocious If you want to walk to the Souk Waqif or Msheired metro station, you have to actually cross over 2 lanes of traffic and jump over road barriers that separate roads in both directions as there is so much road work and construction going on, so unsafe and inaccessible as theres no way of getting through otherwise. the beds are comfortable and nice pillows and duvets. Generally a nice hotel but the construction outside my window and the front of the hotel was dreadful. i probably wouldn't recommend this hotel due to its inaccessibility. also the hotel transfer i ordered at the front desk to take me to the airport was 1/2 an hour late. very annoying considering it was supposed to have a set schedule. dont stay in any rooms that end in -40, they are right near the elevator and all you can hear is the ding dong of the elevator all night

Dear Guest Thank you very much for sharing this great review of your recent stay at Mercure. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Very soon the surrounding construction will come to an end. In future this area will be the prime location in Doha down Town. Hope your future visit will be more enjoyable. Sincerely MOSES Guest Relations Agent

Comfortable accommodation in central Doha

Customer review rating 4.1/5

Igor P. Friends - 05/11/2019 Confirmed reviews AccorHotels

It was a pleasant stay during my stopover in Doha. The personnel was very friendly and helpful, especially the reception manager Maria. I would choose the hotel again when visiting Doha

Dear Igor P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Perfect

Customer review rating 4.1/5

Fahad S. Business - 05/11/2019 Confirmed reviews AccorHotels

Actually it was very good stay as always

Dear FAHAD S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…
Customer review rating 4.1/5

Loraine Couples - 02/11/2019 Confirmed reviews AccorHotels

It was amazing

Dear LORAINE P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Wonderful older style grand hotel.

Customer review rating 4.1/5

Frank F. Solo - 01/11/2019 Confirmed reviews AccorHotels

I can not say enough good about the Mercure Doha. It is a wonderful grand hotel set in the older part of Doha that is currently undergoing through a major reconstruction. The staff is fabulous. They go out of their way to help you. Good airport shuttle for a fee. I recommend the Mercure Doha as a great place to stay.

Dear Frank F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Superb Service!

Customer review rating 4.1/5

Michelyn Couples - 31/10/2019 Confirmed reviews AccorHotels

I booked Mercure Grand Hotel Doha for my birthday. It was an easy and fast transaction with the reservations team c/o Ms. Rhea because she replied promptly and noted all my requests accurately. On the morning itself before I check-in, Ms. Rhea called me to greet and wish me a happy birthday. I do really appreciate it because she's going beyond her duties, its very nice and kind of her. :) When I arrived, Mr. Ajay of front office together with their manager Mr. Jaya and again Ms. Rhea, welcomed me and greeted me again a happy birthday. I felt very good that time because this is how they give importance to their guests. But wait there's more! :) Around 10mins later when I was settled in my room, this amazing team made sure to deliver one cake for me that says happy birthday and my name on it. I really really appreciate that, they made me feel so special on my day. :) On the other side, the room is also clean, spacious enough for two people. Facilities are all working well. Delicious buffet breakfast! Nice swimming pool, only comment is they should put a warmer or heater on the water because the weather is changing now from summer to winter so when its night time the wind is blowing and I felt cold and its the same thing in the morning so I havent enjoyed the pool that much. Overall, our experience in this hotel was superb! Excellent service from the staffs, good location, nice facilities. Will definitely recommend it to my friends! :)

Dear ARIEN J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Well cared for

Customer review rating 4.1/5

Mark A. Solo - 28/10/2019 Confirmed reviews AccorHotels

I enjoyed my stay here. I was well cared for by the staff and when things went wrong they went out of their way to fix the problem. Comfortable stay, although the decor looks dated, probably due to colours used by Mercure Hotels which in my opinion need a rethink.

Dear MARK A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel is scheduled for a renovation and hope to start soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations Agent

Very nice stay

Customer review rating 4.1/5

Lahcen Business - 24/10/2019 Confirmed reviews AccorHotels

We had a very nice week in this hotel. My friend and i spent a lovely time with the staff of the restaurant and even the security men was very helpful and always smiling. The room as we expect very clean, the beakfast was good, could be better. We will come back for sure next time. It was our first time in this hotel but it wont the last visite. Thanks to Mr. Ali from the main restaurant for his hospitality.

Dear LAHCEN B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

OK, a stopover stay. Handy position close to Souk and also the new metro line

Customer review rating 4.1/5

Margaret T. Couples - 23/10/2019 Confirmed reviews AccorHotels

Helpful staff. The standard room was alright for the short stay. But the room needed a bit of an upgrade even at the standard level

Dear MARGARET A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

I will never stay at this hotel again !!

Customer review rating 4.1/5

Mustafa M. Business - 21/10/2019 Confirmed reviews AccorHotels

I am a Gold member and I wasnt offered a welcome drink. At the live cooking station in breakfast, the chef took my order but then disappeared and I had to wait 20 minutes to just get an omlette and instead of apologising for the delay he asks me did I get my omlette ? As if it'll get cooked by itself. After a week of checking out they haven't even credited my points yet to my account. Totally pathetic

Dear SAYEED M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Mr

Customer review rating 4.1/5

Lehon Solo - 19/10/2019 Confirmed reviews AccorHotels

It was relatively easy but the room service was sometimes very dismal and somebody stole my earphones from my room that I got as a gift from my sister.sobi was very dissapointed.and the sliding doors to the balcony was really tough to open for a 4star hotel u have alot of upgrading to do. Regards Lehon

Dear LEHON M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Meantime you have mentioned that your ear phone was stolen which is not acceptable. We do have a disciplinary staff. Hotel too scheduled for a renovation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations Agent

A pleasant stay

Customer review rating 4.1/5

Dag Business - 18/10/2019 Confirmed reviews AccorHotels

The hotel rooms wood need an upgrade, but the bed was good. The people working at the hotel and in the restaurants very kind and friendly. Unfortunately, even if the location was good, there was a lot of works on infrastructure going on around the hotel

Dear DAG R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Awesome

Customer review rating 4.1/5

Bryan M. Solo - 18/10/2019 Confirmed reviews AccorHotels

Verry good great staff great food

Dear BRIAN m., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations Agent

Worth it!

Customer review rating 4.1/5

Ruby P. Couples - 15/10/2019 Confirmed reviews AccorHotels

It is a relaxing place, clean and food is great! Last year October 4,2018 we celebrated my husband bday! Then this year again! So meaning we love the place that why we came back again ☺️!

Dear RUBY P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

good nice location center of the city in Doha

Customer review rating 4.1/5

Sathish K. Business - 15/10/2019 Confirmed reviews AccorHotels

good room nice staff only need to concentrate some of the shower no good pressure over all good to stay with family also single or group stay

Dear SATHISH k., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

need a renovation immediately

Customer review rating 4.1/5

Cagdas Business - 15/10/2019 Confirmed reviews AccorHotels

hotel furnitures very old. smelling very bad. this is worst case Accor Hotel I have been stayed.

Dear Cagdas T., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel is already scheduled for a renovation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations Agent

Mrs

Customer review rating 4.1/5

Glen P. Solo - 14/10/2019 Confirmed reviews AccorHotels

Good

Dear GLENYS P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Exemplary great

Customer review rating 4.1/5

Bryan Couples - 14/10/2019 Confirmed reviews AccorHotels

Amazing, reception staff was helpful and great customer service experience.

Dear BRIAN W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

up to standard

Customer review rating 4.1/5

John C. Couples - 14/10/2019 Confirmed reviews AccorHotels

Enjoyable

Dear JOHN c., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…
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