Hotel - Mercure Grand Hotel Doha City Centre
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Doha City Centre

3.5/5 497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DOHA INTL AIRP
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions
    • Jet skiing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 175 rooms
  • 155 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,075 reviews

Our guest reviews for Mercure Grand Hotel Doha City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 497 reviews
Michelseguin Business - 15/03/2019 AccorHotels certified review
« Michelseguin »

My points for my stayed at your hotels have not been credited to my account

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHEL S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Already the points have been added for your stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Aziz R. Couples - 10/03/2019 AccorHotels certified review
« Great stay »

I had a great stay with my wife and surprised by the staff for celebrating my birthday at the lobby with my wife, wonderful experience. just the room was very small and old furniture and noise from the next room and area bcz of the construction also the pool was not available but still the hotel offer alternative place even so far and service as expected but better than. over great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aziz R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Couples - 07/03/2019 TripAdvisor review
« Old hotel with helpful staff - Good location - a short walk from the Souq »

It is a good hotel. However, a very old one, that desperately needs a reform. The staff is very helpful and nice. The location is very good, considering that with a less than a 5 minutes walk you can reach the famous Souq Waqif. One strange thing is that the mini bar inside the room is locked with a key and you need to request the key if you want to use it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Daniel Thank you for the feedback. In future this area will be the prime location in Doha Down Town and it is a convenient place. Looking forward to see you again for a pleasant stay. Sincerely MOSES Guest Relations Agent

Martin J. Business - 06/03/2019 AccorHotels certified review
« another business trip »

The usual pleasant staff at reception and in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Fabio Couples - 03/03/2019 AccorHotels certified review
« Great staff and convenient location but the hotel needs improvements »

As always the staff was friendly and helpful, I was disappointed that the pool was closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Raghunathan Business - 02/03/2019 AccorHotels certified review
« Good »

Good to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAGHUNATHAN P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Vishwanth Business - 02/03/2019 AccorHotels certified review
« Great stay with excellent service »

The stay was a very pleasant one with excellent service and support staff . Overall a very professional hotel as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishwanth S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Tirath S. Business - 02/03/2019 AccorHotels certified review
« Good service syar »

Staff bys good, but some time reception told no somking room available. That time feeling heart ..think about smoking Person . Some time we are feeling very bad when we are smoking outside. Overall good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIRATH s., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Rufa S. Friends - 25/02/2019 AccorHotels certified review
« Good experience »

It was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rufa S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Madhawa R. Business - 20/02/2019 AccorHotels certified review
« A superior customer service blended with Sri Lankan warmth »

Very comfortable stay with a friendly service blended with Sri Lankan warmth

Our hotel has responded to the review
Our hotel has responded to the review

Dear MADHAWA K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Rob S. Business - 10/02/2019 AccorHotels certified review
« Mr Rob S. »

The hotel was very nice, clean and the staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROB PETER S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Khalil Friends - 03/02/2019 AccorHotels certified review
« Average Hotel with good staff »

I liked how the staff treated me but the hotel need an urgent renovation since it became old style hotel with outdated furniture and facilities as well the swimming pool is closed since few months now without mention it on the booking procedure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalil B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Lukasz Couples - 28/01/2019 AccorHotels certified review
« Extremly Great service »

First of all I would like to thank a hotel staff for picking us up from airport without earlier appointment for the transfer. The staff in hotel is very friendly and they do their best to make your stay pleasant. The breakfast buffet was very good with variety of choice. Although that hotel is quite out of date and needs renovation, I would definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lukasz P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Raimon Business - 28/01/2019 AccorHotels certified review

A lot of noise during night time in the room. I had to pay in advance and no chance to charge the restaurant dinner to the room (having an account with Accordhotels and being an intensive user of Accord hotels these kind of situations are difficult to understand to me).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raimon M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Heikki Solo - 23/01/2019 AccorHotels certified review
« Mr »

Very polite and friendly service overall in hotel. The information that pool was under renovation should be available at time of reservation, not in the room when you enter it first time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear heikki v., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

S. Business - 21/01/2019 AccorHotels certified review
« Overall not the standard what I had in other Mercure hotels. »

+ Good location + Very friendly and helpful staff - Rooms would need a renovation - The swimming pool was closed all three days due to maintenance but not mentioned when I booked the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juerg s., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Andrea P. Business - 20/01/2019 AccorHotels certified review
« This hotel shall be closed and renovated »

Since the entrance, the only thing you could notice is the smell of mold around the building. In the reception and in hall is overwelming. We were given a room on the 7th floor, with the same strong smell. Old forniture. We asked a room change and we were given room in the 10th floor (superior). Same old forniture, but at least no smell. Surrounding very noisy because of civil works. Terrance in the 12th floor is full of bird-poo. No way I am ever going to return to such hotel, overpriced for the experience. It is incredible it shows 4 stars, and I am utterly shocked this is part of Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea P., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Anonymous Couples - 20/01/2019 AccorHotels certified review
« satisfyingjjj »

just overnight to connect flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arnold H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Abbas A. Business - 19/01/2019 AccorHotels certified review
« Not met the expectations »

Staff are not friendly & professional. They look stressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abbas Abbas A., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hotel is scheduled for a complete renovation We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Alexander H. Business - 13/01/2019 AccorHotels certified review
« Old, BUT »

The hotel is in need of some renovation. But the hospitality of the staff is extraordinary. The Old Manor bar is very nice, the food is very good. And last but not least: the breakfast buffet was the best I have seen for quite some time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

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