Hotel - Mercure Grand Hotel Doha City Centre
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Doha City Centre

3.5/5 478 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DOHA INTL AIRP
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions
    • Jet skiing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 175 rooms
  • 155 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 993 reviews

Our guest reviews for Mercure Grand Hotel Doha City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 478 reviews
Briam M. Business - 02/12/2018 AccorHotels certified review

Excellent good staff good food only Wi-Fi berry slow

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRYAN M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Ayaz M. Business - 30/11/2018 AccorHotels certified review
« Feel like home »

Friendly staff. Rooms are well maintained. Good view from the rooms. Always prefer to stay at mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear AYAZ M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Roger B. Business - 26/11/2018 AccorHotels certified review
« Slightly diappointing »

I was at first checked in in the Room besides the Elevator, the Room with no window. It was having a terrible smell, I took one Pillow from the Cabinet but could not use it because of the stench coming from it. Transferred next day to Room 947 which was better but the Pillows are of very poor quality. Had also a problem with Room service on my last night, November 8. I ordered Room service around 6 PM, at 6.45 I tried to follow up and the one that answered the Phone very curtly answered with "what do you want" Gentlemen, I am also in the Hotel industry and that since 55 Years now but that was just ridiculous and gives your Company a very bad Image. Needless to say they forgot my order and I just cancelled it. I then went up to the Pub and the Restaurant manageress was extremely accommodating and soothed the whole affair a bit. It was my fourth stay at the Mercure and I will be back there, but please do make sure that you re-train your Staff especially on how to answer the Phone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER B., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Syed A. Business - 20/11/2018 AccorHotels certified review
« Racist hotel »

I was not allowed to enter the hotel restaurant during my stay as I was wearing my national dress!!! I am a Pakistan born Canadian citizen and when I wanted to enter La Villa and the steak house at your property I was told by a attendant that you cannot enter because you are wearing your national dress on 17 Nov. It was a completely covered dress binding all ethical values and I was also wearing jacket but even after I showed my Canadian passport I was badly refused. Your hotel is a racist hotel I will not stay at your properties ever and will inform other people too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syed Khurram A., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Kn16h7 Business - 15/11/2018 AccorHotels certified review
« Everything is great but very poor network »

Stayed here several time, I love everything but this time the network is like dying......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Knight F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Saminathan P. Solo - 08/11/2018 AccorHotels certified review

I am allmost 10 years Mercure Grand Hotel in Doha all staffs very friendly and working Hard ,always when I check in feel like a home, any Requast ,needs Imidiattly full fill,and smile face, all Room boys house keeper maintain cleaning good housekeeping,Restaurent ,food and service very good totaly I am Happy I Appreciate everyone .

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMINATHAN p., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Rahul Business - 08/11/2018 AccorHotels certified review
« There is a lot of room for improvement. »

1. Change the room carpets. They are very very old and are warn out. It has lost the color and shine. 2. Menu for a breakfast needs to have more Indian options (South Indian + Mumbai). 3. Should have more number of hotel taxis. Waiting for a guest should not be more than 3 minutes 4. Laundry should be available 24/7

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAHUL M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Vishwanth S. Business - 02/11/2018 AccorHotels certified review
« A great stay and pleasant experience as always! »

It was a smooth stay at Grand Mercure Doha, the staff as always are very welcoming and receptive. They tend to actually listen to the guests' needs and do their best to meet them, unlike many other hotels at this price range where they just attend to the guests for a formality. The services/facilities are all professional, and will be as stated during the time of booking. No downtime/maintenance excuses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishwanth S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Deepak N. Business - 02/11/2018 AccorHotels certified review
« “Very Nice Stay” »

As usual for me it is always very good stay.Location of this hotel is very nice because it is situated in the heart of the city and because of that we can easily go to shopping centre ,bank and offices .For morning and evening walk Cornish is beautiful place which is near to hotel .Contruction of the surroundings area are going to complete very soon so there won’t be any noise disturbance .Hotel staff are good ,friendly and good behaviour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEEPAK N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

vishwanths2018 Business - 02/11/2018 TripAdvisor review
« A pleasant stay with a very smooth experience »

It was a very welcoming stay as always with According group hotels Worldwide, the staff were very professional and helpful. All the facilities/services mentioned at the time of booking (such as WiFi, swimming pool, basic room amenities) were available. Overall it was a very pleasant stay with good supportive staff and services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Vishwanth Thank you very much for the best rating and the positive feedback. Looking forward to welcome you again for a pleasant stay. Sincerely MOSES Guest Relations Officer

Len A. Business - 01/11/2018 AccorHotels certified review
« Hotel old and tired. »

Not up to modern day standards. Needs a refit. Public areas and restaurants poor quality in this day and age.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard A., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Brett Families - 29/10/2018 AccorHotels certified review
« Not fit for disabled »

Gym not wheelchair accessible Bathroom not wheelchair accessible Hotel location too old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

M. L. Business - 28/10/2018 AccorHotels certified review
« Noisy »

Smells like old and closed room - extremely noisy all day and night due to works done outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Santos D. C. C. Business - 23/10/2018 AccorHotels certified review

Its nice and pleasant to stay in your hotel last week and in the past years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Business - 18/10/2018 TripAdvisor review
« Another good stay »

I have used this Hotel a number of times good location and price with friendly staff, there is a lot of construction currently everywhere in Doha, if your out and about in a Taxi/Car, expect some hold ups.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tony Thank you for the rating and the feedback. Once the surroundig construction worrk is over this area will be the prime location in Doha Down town. Hope to see you again for a pleasant stay. Sincerely MOSES Guest Relations officer

Anthony P. Business - 17/10/2018 AccorHotels certified review
« Comfortable, economic and friendly Staff »

Comfortable, economic and friendly Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY J P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Nurcan Solo - 16/10/2018 AccorHotels certified review
« good value for the money »

Clean room, adequate breakfast and appreciated upgrade as loyal customer. Overall good experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NURCAN D., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Kumar L. Business - 10/10/2018 AccorHotels certified review
« Just the right place with a friendly customer service. »

A very hospitable friendly staff who are very responsive to the calls. From the time you arrive at the airport to the entrance and check-in they ensure that the guest is comfortable to the best of their ability and availability of resource. A clean and hygienic place with cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK L., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Andrew K. Solo - 09/10/2018 AccorHotels certified review
« Mr. »

Very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Scott N. Business - 09/10/2018 AccorHotels certified review
« Decent Doha City Centre Hotel »

I stay at this hotel due to its location and very delightful, professional and efficient staff. The bar is very good as is the food served there and the staff lovely, professional & efficient. The Italian restaurant is very good and with a lovely view. The main restaurant offers a buffet style service and when they do their curry night the food is always very innovative and delicious. There is a very nice pool with plenty of decent sun beds. The rooms are well proportioned and the beds extremely comfortable. The whole hotel is looking and feeling a little tired and deserves a refresh. The staff though are all charming and excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOTT N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

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