Hotel - Novotel Solo
Novotel Hotel Novotel Hotel

Novotel Solo Hotel

4.0/5 662 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • ADI SUMARMO
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 145 rooms
  • 36 non-smoking rooms
  • 11 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Solo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 662 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 20/08/2018 TripAdvisor review
« Good location in city center with a lot of food and stores nearby. »

We got a family room big enough for me and 2 kids. Food and stores are easy to find around the hotel. Breakfast was ok, staff were very friendly and helpful. Fast check in and out. Kids love the swimming pool because it is not to crowded at that time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gemyaryo, Thank you for your kind comments on our facilities and our great location, we really are in the heart of Solo city and close to many interesting places. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We sincerely hope to welcome you back in the near future to Novotel Solo. Best wishes, Budi Wahjono General Manager

yudis79 Business - 09/07/2018 TripAdvisor review
« Good hotel good location »

Good hotel, good location, as always the room is in need for renovation, but overall stay is quite pleasant. Oh, the breakfast needs to be improve as well. I tried to find a butter for my bread, but they don't serve it by case. Please, don't save on this small thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yudis79, Thank you for your kind comments for Novotel Solo especially about our great location, we really are in the heart of city and close to many traditional culinary places. Thank you as well for sharing several concerns you mentioned in reference to the breakfast quality. Allow me to assure you that I have personally shared your valuable feedback to our respective department head and the team to further improve on our product and facilities and to ensure this type of shortfalls will not occur in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely yours, Budi Wahjono General Manager

Family - 26/06/2018 TripAdvisor review
« Good sleep »

As usually we good sleep at Novotel. Unfortunately we do not have novotel standart quality for sahur menu, even compare to express hotel. Very limited option and the taste was just so standart. Hope better next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak b0b8yp, Thank you for taking the time to complete an online review of your stay with us. We very much appreciate your comments regarding your stay at the Novotel Solo.Furthermore, I am sorry that you had unsatisfying experience with sahur menu and quality. I have spoken with our Heads of Department concerned for immediate improvement. We are continually reviewing our product in order to be able meet our guest expectation. Bapak b0b8yp , again thank you for sharing your experience. We will do our utmost to make your next stay better than the previous one. We look forward to welcoming you back to Novotel Solo in the near future. Sincerely, Budi Wahjono General Manager

Bambanghartono Family - 13/01/2018 TripAdvisor review
« Family End Year Holiday »

I have stay this hotel few time, location is near any where and city centre. Room is clean, breakfast is various with traditional food. I have a notice to management for my stay on 31 Dec 2017 - 2 Jan 2018 with my wife + 2 daughter (10 and 6 year), my reservation is under my wife name, Mrs.Megawati, accor member. - I got email from hotel, 3 days before we check in with welcome writing and ask about our request for prepare by hotel, I already reply this email and inform our estimate time for check in. - My wife got phone from hotel at 10.00, on 31 Dec, when we are on the way to Solo city (this hotel is in solo City), they ask about our room is use or not, and my wife told them that we guarantee to check in, even we come late ( I book our room with accorhotels.com as on my wife accor member and already guarantee our room with credit card, I dont know, why hotel still ask us about guarantee and push as to come not late? this is very bad service, and I didnt find this on our reservation to oather hotel in accor group ) - When I check in, around 3.30 pm, I didnt got my room, receptionist still ask me to wait in the receptionist and cannot guarantee how long the room is ready for us, and he ask me to take smoking room ( I book non smoking room and not a smoker ), how can your hotel didnt prepare our room with our request and in other accor group hotel, when we cominng they already prepare our room as on our member profile and request, even we come in the morning. And if we come in peak season, they ask us to wait in accor member area or lounge. I didnt find this service on your hotel. - When I wait for the room, I tell your receptionist that we will wait in pool area, cause my daughter will swimming better than we wait in receptionis, and your staff tell me that he will give and send the key to me to pool area when room is ready, but after 30 minutes, I come to reseptionist and get the key my self, even the room is ready. - As on accor member, usually we got fruit or chocolate or drink on our room, but we didnt find this on our room. Please take attention and hope your service will be better next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bambanghartono, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations. I have well noted your comments regarding the check in experience and did investigate with the team to understand the issue. As a much valued loyalty member , your feedback is important to us as it helps us to improve the services and facilities that we provide. Moreover, my team is already take appropriate actions to rectify the problems mentioned for immediate improvement. Please accept our sincere apology for this dissatisfaction experience. Mr. Bambang, please contact me directly through gm@novotelsolo.com so I can personally take care of your reservation to ensure you have a very comfortable stay. Sincerely, Budi Wahjono General Manager

Business - 10/12/2017 TripAdvisor review
« Good hotel, great service »

Good hotel w/ great service. location is right in the center of the city. need upgrade since the hotel is a little bit old, but overall is still nice. good swimming pool. good gym. good restaurant. good lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yudis79, thank you for staying in Novotel Solo and to give us review. It is a pleasure to receive compliment regarding your stay : good hotel with good service, location is right in the center of Solo, good swimming pool, good gym, good restaurant, and good lounge. Please kindly be informed that we are doing renovation gradually due the age of our hotel. Again, thank you and we look forward to welcoming you back in Novotel Solo. Hormat kami, Budi Wahjono General Manager

Family - 15/09/2017 TripAdvisor review
« Restaurants »

Dinner party with my big family of 25. There were all happy with the staff service..very friendly and helpful. Thanks to Rina & forgot the gentleman name who helped with setting the table.. Thank you!! We'll come back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jared N, thank you for choosing Novotel Solo to have dinner party with your family. We are delighted to receive positive review regarding our service. I will share your nice compliment to all the staffs especially Rina. We look forward to welcoming you back. Sincerely, Budi Wahjono General Manager

Family - 06/09/2017 TripAdvisor review
« Novotel solo »

Great hotel, location is good near car free day actraction famous in solo, staff friendly and nice. Food is great, my family like a chicken menu in lunch. Great experience stay in novotel solo. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Liamayariana, thank you for staying in Novotel Solo and to share your experience. It is always a pleasure to receive positive review regarding our location, friendly staff, and food. We are delighted to know that you had great experience stay with us. We look forward to welcoming you back. Sincerely, Budi Wahjono General Manager

Family - 24/06/2017 TripAdvisor review
« Convenient, good location, but not WOW »

Convenient, good location. Breakfast should be improved. There is a black spot inside the linen. Novotel Solo should be rejuvenated to compete other new hotels. It was one great hotel but not anymore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Siska V, Thank you very much for staying with us and taking the time to write this feedback through Tripadvisor. We are happy to know that you enjoyed our accommodation and our strategic location. I have noted your feedback that need to refresh some area of the hotel. We continue to strive upgrade and maintain the hotel, and we certainly will do continues improvement to ensure your personal satisfaction during your stay. Moreover, please accept our sincerest apologies concerning your constructive feedback related to breakfast quality. We have been directly evaluate and taken action with our Chef, since our commitment is to make continuous improvement to all our guests. Again, we appreciate the time you took for this review and we look forward to welcoming you back at Novotel Solo in the near future. Sincerely, Budi Wahjono General Manager

Business - 13/05/2017 TripAdvisor review
« Perfect »

I stay for business meeting here, hotel is near Slamet Riyadi and Kraton Solo. Hotel is look old, but have renovation room with standard Novotel, well sleep. Breakfast is various, special CentralJava traditional food, and I like their Soto. Front office staff is very helpfull, check in and check out is fast. I think this hotel is good for family and business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bambanghartono, Thank you for taking to share with other travelers your positive feeling at Tripadvisor. We are glad that you enjoyed our central location and our staff warm hospitality. Mr. Bambang, we greatly appreciated for your recommendation. We would like to wish you safe onward travels, and sincerely hope to welcome you back soon. Warm Regards, Budi wahjono General manager

Couples - 28/04/2017 TripAdvisor review
« A very convenient surroundings, near Sriwedari cultural park, keraton palace, easy walk to taste local street food. »

Recently a set of local food was served in the breakfast menu, that's amazing, but I think more local cakes , pastry, and beverages will be a good point. Despite many guests will be disappointed because of the very common food still there, just like fried noodles, stewed red beans and soon, but overall it's okay. I think having breakfast and listening to the live gamelan would be terrific, because the gamelan was set outside the restaurant, so it's incomplete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Djoko S, Thank you Mr. Djoko for taking the time to review us on Tripadvisor. It's great to read that you have fully enjoyed your stay. We would like to wish you safe onward travels, and sincerely hope to welcome you back soon. Warm Regards, Budi Wahjono General Manager

Family - 10/03/2017 TripAdvisor review
« Average hotel »

This hotel is an average hotel of novotel standard, Nothing special in the hotel. The breakfast is also average. The most convenience thing is the location. Novotel Nusa Dua is still the best novotel standard and this Novotel Solo is still far if compare to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 431haria, Thank you for taking your time to share your experience. We very much appreciate your comments regarding your stay at the Novotel Solo. We are happy to learn that you enjoyed our central city location, and do hope that you were able to experience some of the best of Solo. In other hand, We will review all aspects of our hotel, to ensure it matches our guest service level. My team and I do strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Again thank you, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Budi Wahjono General Manager

Business - 27/12/2016 TripAdvisor review
« Warm Pleasant and Fres »

The room is quite spacious and very clean. The hotel response for services is very prompt. I had a very warm welcome and all the staffs are very helpful and friendly including the store keeper. Overall it was a great experience staying in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ahmad622, Thank you very much for taking the time to review your recent experience through Trip Advisor. Glad to hear that you felt our staff look after you very well and friendly. We are looking forward to having the pleasure of welcoming you again to Novotel Solo in the near future, with another great experience. Warm Regards, Budi Wahjono General Manager

Business - 18/12/2016 TripAdvisor review
« Old Building »

Old hotel usually is very cold even we turn off the AC inside the room. It's required renovation to refresh the interior. It's different with Novotel Pangkalpinang in Bangka and Banjarbaru in South Kalimantan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SidikMS, Thank you for your constructive feedback. We very much appreciate your comment regarding your stay at Novotel Solo. I have noted your feedback that need to refresh some area of the hotel. We continue to strive upgrade and maintain the hotel, and we certainly will do continues improvement to ensure your personal satisfaction during your stay. Thank you again for sharing your experience, and we sincerely hope to welcome you back in the near future. Warm Regards, Budi Wahjono General Manager

Business - 04/12/2016 TripAdvisor review
« Need Renovation for the room »

This hotel service was excellent but need renovation for room and for lighting in Room still need more..room was cleaned, food and beverage was good, all staff in this hotek was so friendly and welcoming to guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khobudi, Thank you for taking your time to share your experience. It is always a pleasure to receive positive feedback about the service delivery from my team. I have a wonderful team, and we continue to strive for the highest possible service. I have noted your feedback regarding the room and need to refresh the hotel. We continue to invest heavily in the maintenance of our hotel, and we certainly will work hard to improve. Khobudi, thank you again for sharing your experience, and we sincerely hope to welcome you back in the near future. Warm Regards, Budi Wahjono General manager

Couples - 30/11/2016 TripAdvisor review
« Manage your expectation »

Reservation made 3 wks before, but I didn't get what I wanted. The hotel can't give best solution & only referred to my suggestion, my room was downgraded, from Executive to Family Room. NO sorry from The Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sas679, Thank you for taking your time to share your experience. On behalf of the team, I do apologize and regret to learn that our staff solution did not meet your expectation. In order to clarify your experience during your stay, I would love to have further discussion with you , if you do not mind. And I am leaving my email address at gm@novotelsolo.com for engage further. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Budi Wahjono General Manager

Family - 02/11/2016 TripAdvisor review
« Always feel welcome »

This hotel always makes me and my family happy. As an accorplus gold member, we always have an upgrade and complimentary fruit basket. It's breakfast is fine and the room is big. They've set everything just fine and properly set.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayom_Rahwana, Thanks a lot for being loyal to Novotel Solo, you are part of our family. We are glad that you enjoyed our service and facilities, see you soon during your next stay in Novotel Solo. Warm Regards, Florent Michaud General Manager

Lala S Family - 17/07/2016 TripAdvisor review
« Nice location, really nice and friendly staff, very good services. »

Novotel Solo is located in one of Solo's main street. It is really convenient to go to places of interests as well as places to eat. Among others within a 1-km radius: Pura Mangkunegaran (Mangkunegaran Palace), Pasar Triwindhu (antique market), Museum Batik Danar Hadi (perhaps a bit beyond 1-km). Places to eat: Sate Kambing Putra Tambaksegaran (famous for its Sate Buntel), Kupat Tahu Mesjid Solihin, Bakso Tengkleng, Bakso Alex, Es Krim Tentrem, Omah Sinten, Resto Bima.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lala S, Thank you for your kind review. I am very pleased you enjoyed our central city location as well as our staff hospitality. I have a wonderful team, and we continue to strive for the highest possible service. We sincerely hope to welcome you back in the near future for another wonderful experience. Kind Regards, Florent Michaud General Manager

Family - 21/06/2016 TripAdvisor review
« Spacious room »

The room actually is nice and spacious. What bother us the most was the noise during mid night ( we got family room the 8th floor, the highest floor), sound of machine. The staffs were friendly. Breakfast was OK, although not too special. But I think they should prepare more. I stayed for 2 night but every time we got our breakfast, there was only 1 or 2 staff in the breakfast area, no one help us to offer tea/coffee or prepare the "liwet rice" since we did not sure how to prepare it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekawatya, Thank you for taking the time to share your experience during your recent visit at Novotel Solo. Sad to hear that we failed to exceed your expectations. We have taken carefully your remarks regarding the noise in your room and did investigate to avoid similar case in the future. We do try our best to offer local dishes in the morning, Nasi Liwet, Pecel and as well Jamu; sorry to see that you have not been able to be served properly by our staff, we will reinsure this point. We take a special pride in being able on daily basis to serve cappuccino and freshly brewed coffee by our staff to the guests, we wait for your next stay to enjoy this morning treat. Sincerely, Florent Michaud General Manager

bmdewis Family - 20/05/2016 TripAdvisor review
« Surpassed expectations »

A great hotel in the quaint city of Solo; conveniently located near a lot of interesting tourist sites. The hotel itself has excellent facilities, made even better by Florent and his staff. Who went out of their way to ensure my family's stay was an exceptional one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bmdewis, Thank you for taking the time to complete an online review of your stay with us. A 5/5 rating on Tripadvisor is a huge compliment for us. We are very glad that we were able to make your stay comfortable, and we will share your comments with entire team. Your feedback is extremely important to us as it helps us to improve the services and facilities that we provide and I am therefore delighted that we exceeded your expectations. bmdewis, Thank you so much once again and truly look forward to seeing you and your family again on the near future. Kind Regards, Florent Michaud General Manager

Business - 15/05/2016 TripAdvisor review
« Dirty Water to wash with »

Hotel is fine, staff good. But when I went to use the hot water I saw a black to brown coloured water coming out of the taps. Absolutely disgusting & im not sure if this was hygienic & safe. So for a Novotel this is not acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review us on TripAdvisor.com We are so glad to hear that the service level of our staff has contributed to your satisfaction. Our deepest apology for the inconvenient situations you experienced during your recent stay in related with the dark water comes out from the taps. As we strive to deliver the highest possible guest service, our plumbing preventive maintenance has been conducted on this week. We regret that the announcement in related with the project was not informed to you properly; our team will review on this matter. Greg B, once again thank you for the information given and this inconvenience is deeply regretted. Kind Regards, Florent Michaud General Manager

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