Sofitel Marseille Vieux-Port Hotel 5 stars

TripAdvisor rating 4.5/5 2,892 reviews
Sofitel Marseille Vieux-Port
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Hotel extras

  • Outstanding 180° panorama

  • A myriad of viewpoints

  • A spectrum of flavors to discover

  • Enjoy a spot of relaxation and well-being in the So Spa

  • An exceptional Sunday Break every Sunday

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Marseille Vieux-Port

36, boulevard Charles Livon
13007
marseille
france

Tel: +33491155900

Fax: (+33)4/91155950

Contact email

Check-in from 16h00

Check out up to 12h00

  • Vieux port :   83 LIVON ST MAUR

  • By plane

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By boat

    PORT MARSEILLE At 3km / 1.88 miles

  • By helicopter

    AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles

  • By train

    MARSEILLE ST CHARLES At 3km / 1.88 miles

GPS :43.292332, 5.361028

Our accommodations

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

SUPERIOR ROOM - 1 double bed, access to the fitness room and So Spa

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 2 single beds, Fitness center and So Spa access

  • Max. number of persons: 2
  • Area: From 30
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, 1 double bed, terrace, old port view, fitness and So Spa access

  • Max. number of persons: 3
  • Area: From 30
  • Views: Harbour view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - Beautiful view of the Old Port, 1 double bed, access to fitness room and So Spa

  • Max. number of persons: 3
  • Area: From 30
  • Views: Harbour view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, Beautiful Old Port View, 2 single beds, fitness center and So Spa access

  • Max. number of persons: 3
  • Area: From 30
  • Views: Pool side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 Queen bed, balcony with harbor view

  • Max. number of persons: 3
  • Area: From 30
  • Views: Harbour view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Standard Family Suite with 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 28
  • Views: Courtyard side *

* Subject to availability

OPERA SUITE - Top floor, breathtaking view of the Old Port, separate lounge

  • Max. number of persons: 3
  • Area: From 60
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Prestige Suite, Top floor, breathtaking view of the Old Port, private fully-equipped lounge

  • Max. number of persons: 3
  • Area: From 90
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

LES TROIS FORTS

Type of cuisine: Mediterranean

Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Closed Sundays and Mondays.

Lunch

12:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CARRE

Type of cuisine: Mediterranean

Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between.

Lunch

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DANTES SKYLOUNGE

Photo non contractuelle / Strictly non binding

The Dantès Skylounge Bar with terrace measuring 1615 sq. ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. Curl up in a cozy armchair and take in the spectacular view while our bar staff take care of the rest.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,878 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,892 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly staff, great location, relaxing stay

Customer review rating 4.6/5

Craig Business - 07/11/2019 Confirmed reviews AccorHotels

Short time visiting and felt very welcomed by staff who constantly had smiles on their faces and openly greeted me. Enjoyed restaurant dining, food and service excellent.

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Great stay! Front desk staff was helpful, room was nice, breakfast was delicious!

Customer review rating 4.6/5

Jody K. Friends - 07/11/2019 Confirmed reviews AccorHotels

Great stay. Will recommend the hotel, and hope to return!

Dear Jody K., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Good Vibes !

Customer review rating 4.6/5

Madeline Business - 03/11/2019 Confirmed reviews AccorHotels

I really enjoyed staying at the Sofitel, there’s a lighter energy than the rest of the city and other luxury hotels in the area. I was lucky to have a balcony so I could really benefit from the views and beauty the hotel ya to offer. The spa is also lovely.

We love Sofitel hotels and this one has a spectacular view.

Customer review rating 4.6/5

Anonymous Families - 02/11/2019 Confirmed reviews AccorHotels

Wonderful!

Customer review rating 4.6/5

Wilhelmus Couples - 27/10/2019 Confirmed reviews AccorHotels

PRIMA

Customer review rating 4.6/5

D. Business - 26/10/2019 Confirmed reviews AccorHotels

Excellent. Conciergerie exceptionnelle

Mixed

Customer review rating 4.6/5

Chris C. Couples - 25/10/2019 Confirmed reviews AccorHotels

Mostly it was fine, however our experience in the bar/restaurant was very disappointing. firstly the drinks order was wrong and quickly resolved. We ordered a burger for my wife and asked for it to be well done. When she started eating it she found it to be 'rare' almost as rare as my steak tartar. We ordered a desert which came with the addition of a french fry on the plate. Our waiter quickly sorted it and adjusted the bill. On our last day we ordered a pot of English Tea and when it came it was Herbal. When we mentioned this to the waiter he said he didn't have any and said we would have to have it as he had already charged it out. We sent it back and the waiter then appeared with the right blend he said he found via house keeping. A very strange attitude we thought.

overpriced

Customer review rating 4.6/5

Jim Couples - 25/10/2019 Confirmed reviews AccorHotels

Amenities are significantly overpriced

Dear James B., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Divison Manager

Mrs

Customer review rating 4.6/5

Karlene H. Couples - 22/10/2019 Confirmed reviews AccorHotels

Every thing was beautiful at this hotel. Room upgrade with amazing views of the harbour and spacious room to spread out our cases. Charlotte, Farah and Christian were very exceptional with there care and attention. We booked for two nights and stayed for 7 nights. Drinks on level 7 with the night lights and atmosphere, music etc all made it worth it .

Dear Karlene H., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Mrs

Customer review rating 4.6/5

Emma Couples - 22/10/2019 Confirmed reviews AccorHotels

Made to feel very welcome from the moment we arrived. We wanted to upgrade with Reception and this was done simply and we were given a free night as it was my birthday. I thought this was a nice touch. A card and gift was left in our room on the night of my birthday. AgAin i thought this was a nice jesture and one i appreciated As always, the staff were very friendly and attentive. The food and cocktails in particular were good and the views across Marseille excellent. I would highly recommend this hotel to anyone staying in Marseille

Lovely and comfortable, polite, very helpful staff, good decoration.

Customer review rating 4.6/5

Lesley M. Friends - 22/10/2019 Confirmed reviews AccorHotels

Everything I needed. I was asked to leave the towels I wanted changed in the bath. I was only booked for 2 nights, already there were plenty of towels so never did this, but they were changed twice. Not necessary. Lovely stay Thank you.

Excellent

Customer review rating 4.6/5

Linda S. Solo - 16/10/2019 Confirmed reviews AccorHotels

Staff was welcoming. Room was clean and lovely. Only problem was the safe lock did not work.

premium property with a great room, service and view...

Customer review rating 4.6/5

Neal P. Solo - 16/10/2019 Confirmed reviews AccorHotels

as above...wonderful, relaxing and premium...

Dear Neal p., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Love the location

Customer review rating 4.6/5

Sophia Couples - 14/10/2019 Confirmed reviews AccorHotels

Love the hotel location

Dear Sophia S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager
Customer review rating 4.6/5

Anonymous Business - 14/10/2019 Confirmed reviews AccorHotels

Excellent service, very nice room!

Dear Elaine Marcia B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Relaxing

Customer review rating 4.6/5

Léo Couples - 13/10/2019 Confirmed reviews AccorHotels

Staff very helpful Great location Very comfortable bed and room

Enjoyable

Customer review rating 4.6/5

Terry W. Couples - 12/10/2019 Confirmed reviews AccorHotels

Lovely welcome. Fabulous friendly staff. Delicious breakfast

Excellent Stay

Customer review rating 4.6/5

Beat K. Couples - 11/10/2019 Confirmed reviews AccorHotels

Our welcome was very charming, we had a room with terrace, overlooking the harbor. Amazing. On the rooftop terrace we enjoyed the sunset with great cocktails and as well met the very gentlemen-like GM, M. Paul Barthe. Thank you, Mr. Barthe and team for an excellent and memorable stay! We shall come back!

Dear Beat K., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Disappointing

Customer review rating 4.6/5

Georgie S. Families - 04/10/2019 Confirmed reviews AccorHotels

Pretty average hotel that doesn’t justify the cost. The hotel looks tired and needs a revamp. Breakfast service is terrible. Staff are hard to find and quite grumpy. We did get offered an omelette on our last morning. Would have been nice to have been offered that all mornings.

Dear Georgina T., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A. Room Division Manager

Renovation Badly needed

Customer review rating 4.6/5

James Families - 30/09/2019 Confirmed reviews AccorHotels

The service was solid and representative of a Sofitel and five-star establishment., and the view is incredible. The hard product--the hotel itself--was not good. The entire property is badly in need of updates. Even in our balcony suite, the bathroom was small and materials were not high-end. Plastic shower. No marble. Cheap tiles. The room was musty and common without any local style.

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