Hotel - Sofitel Marseille Vieux-Port
Sofitel Hotel Sofitel Hotel

Sofitel Marseille Vieux-Port Hotel

4.5/5 2,634 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Rowing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
See all services

Our heated outdoor pool is open from April to October.

Our rooms

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

  • 134 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,266 reviews

Our guest reviews for Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,634 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Iain C. Couples - 17/09/2018 AccorHotels certified review
« Lovely stay at the Sofitel in Marseille »

Really enjoyed our stay in the Sofitel Hotel, Marseille. It must have one of the best views in the whole of France. Very helpful staff, excellent breakfast and evening meal overlooking the port. Clean, spacious room with that stunning view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain C., We sincerely thank you for your confidence and for choosing the Sofitel Marseille Vieux Port for your stay in Marseille. We are pleased that you enjoyed your stay with us and that all our services were up to your expectations and wishes. Your satisfaction is our best reward! We would be delighted to welcome you again for your next stopover in Marseille for another excellent moment Sincerely, Camille Vautier, Guest Experience Manager

Mary Business - 16/09/2018 AccorHotels certified review
« Comfortable attractive place to stay. »

We stayed for 4 nights as we were in Marseille for a meeting. The hotel was welcoming, efficient and our room was lovely. We looked out the window at the Old Port and we could open the windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. We are very concerned about the opinions of our guests and are extremely sensitive to the guests who take the time to share their feelings. We are pleased that you enjoyed your stay with us and that all our services were up to your expectations and wishes. We hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

John W. Couples - 15/09/2018 AccorHotels certified review
« A warm welcome for us and our two small dogs by the Sofitel Team »

Great location, beautiful views and generally a very pleasurable short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John W., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Directrice Expérience Client

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Nice location view and food »

Checkin is a little slow it is not a five star check in process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing the Sofitel Vieux Port for your stay in Marseille. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed your stay among. Your feedbacks are very important for us in order to always improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

Bruno M. Couples - 11/09/2018 AccorHotels certified review
« Superb hotel with amazing staff, breathtaking view and incredible food. »

Superb hotel with amazing staff, breathtaking view and incredible food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno M., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is a pleasure to receive your compliments! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

Anonymous Couples - 10/09/2018 AccorHotels certified review
« Bathroom flooded twice before being switched to new room »

Poor way of dealing with a shower that flooded due to a malfunctioning drain. It was “fixed” once and then flood again. The staff wanted us to leave the room, said it may smell and they wanted to fix the shower again. They were reluctant to give us a different room until I said we would not go back to a flooring room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures with our technical team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Vautier, Guest Experience Manager

Loyal C. Couples - 08/09/2018 AccorHotels certified review
« Loyal C. »

Short but excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely thank you for your confidence and for choosing the Sofitel Marseille Vieux Port for your stay in Marseille. We are very concerned about the opinions of our guests and are extremely sensitive to the guests who take the time to share their feelings. We are pleased that you enjoyed your stay with us and that all our services were up to your expectations and wishes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Directrice Expérience C.

Alex Families - 06/09/2018 AccorHotels certified review
« Poor accomodations, old hotel and poor service »

Beautiful view, other than that rather disapointing to stay in a 5 star hotel which has clogged toilets, dirty outdoor tables and no customer service to speak of. I stay in hotels throughout the world at 5 star level or above and this Sofitel was quite frankly below par.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback were considered with the greatest attention and communicated to our management. We sincerely thank you for having shared it with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Vautier, Guest Experience Manager

D. Couples - 04/09/2018 AccorHotels certified review
« Weekend en couple »

Tres agreable superbe vue.

Anonymous Families - 03/09/2018 AccorHotels certified review

Good customer service Good concierge and recommendations for places to go and eat Nice place Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comment regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially the concierge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

Mnd Business - 31/08/2018 AccorHotels certified review
« Nice place to visit »

Nice location and qualified staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mind, We very much appreciate your comment regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

Michael D. Couples - 31/08/2018 AccorHotels certified review
« A real pleasure »

I slept so well. Beautiful comfortable beds and pillows. Excellent concierge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael D., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed your stay among us and espacially our comfy room and the My Bed bedding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

Anonymous Couples - 31/08/2018 AccorHotels certified review
« Wonderful Hotel and Staff »

Had a very enjoyable stay at the Sofitel , whilst being a 15 minute walk out of town the facilities and staff were second to none

Anonymous Couples - 27/08/2018 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Cher Hôte, Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au Sofitel Marseille Vieux Port. Nous sommes très heureux que vous ayez passé un "Excellent" séjour dans notre maison ! Nous espérons vous revoir très bientôt au cœur de la cité Phocéenne! Bien cordialement, Camille Vautier, Directrice Expérience Client

Couples - 25/08/2018 TripAdvisor review
« Our 3rd stay »

Returned with friends this time and had enjoyable stay. Only criticism was the disorganised and unfriendly staff in Dante’s who overcharged us. Thanks to reception this was corrected. Also wish to complement the lady concierge who sorted out the taxi issue so humorously.

Andy D. Couples - 23/08/2018 AccorHotels certified review
« Short but great visit. »

Only had a short visit but this hotel is great, all of the facilitys are top quality and the staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy D., Thank you for choosing the Sofitel Marseille Vieux Port. We are very concerned about the opinions of our guests and are extremely sensitive to the guests who take the time to share their feelings. We are pleased that you enjoyed your stay with us and that all our services were up to your expectations and wishes. We look forward to have the pleasure to welcoming you back soon in Marseille. Sincerely, Camille Vautier, Guest Experience Manager

Alaa Couples - 23/08/2018 AccorHotels certified review
« Excellent »

It was an excellent stay with at Sofitel

Ps Couples - 21/08/2018 AccorHotels certified review
« Very nice hotel »

We had a nice stay at the Sofitel. Extremely friendly service at the reception, comfortable room with great views of the port, nice breakfast. The breakfast service was rather slow though - we had to wait 15 minutes for our coffee and ask for it from 4 different waiters before it was brought to us. Not enough staff?

Our hotel has responded to the review
Our hotel has responded to the review

Dear PS, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. We are delighted to read that you enjoyed your stay wiht us. We are sorry that your experience at the breakfast was not up to your expectation, I will share your comments with the breakfast team, thank you very much for your feedback. We sincerely hope that this situation did not affect the quality of your stay and we deeply look forward to welcoming you soon. Sincerely, Camille Vautier, Guest Experience Manager

Sara A. Families - 20/08/2018 AccorHotels certified review
« A wonderful stay »

Loved the hotel, great breakfast and very grateful for the welcome drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara A., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. Your satisfaction is our best reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

Mario C. Couples - 14/08/2018 AccorHotels certified review
« Linda vista »

Excelente hotel, voltaremos sempre!

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