Hotel - Sofitel Marseille Vieux-Port
Sofitel Hotel Sofitel Hotel

Sofitel Marseille Vieux-Port Hotel

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4.5/5 2,482 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 50  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Rowing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
See all services

Our heated outdoor pool is open from April to October.

Hotel location

Our rooms

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

  • 134 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,702 reviews

Our guest reviews for Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,482 reviews
AccorHotels certified review
Alan M. Couples - 13/05/2018
« Beautiful hotel with amazing view »

Marseille was a wonderful destination with the hotel being one of the highlights. Eating breakfast on the balcony overlooking the Old Port was fantastic. And the staff were very accommodating and truly helpful. I would recommend this hotel to everyone and on my return made people jealous with photographs of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan H., Thank you for choosing the Sofitel Marseille Vieux Port for your stay in Marseille. We very much appreciate your comment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille V, Guest Experience Manager

AccorHotels certified review
Anonymous Families - 06/05/2018

Frustrating at check-in Adjacent rooms (for child) were not provided at first as promised and required me returning downstairs and wasting precious time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your request of 2 connecting rooms was not answered directly. Please accept our apologies for the inconvenience. I will make sure that this situation never happens again. We sincerely hope that this situation did not affect the quality of your stay and we deeply look forward to welcoming you soon. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Carl A. Business - 24/04/2018
« Very comfortable on the first day of spring »

Good room with nice terrace overlooking the port close by the reception.

AccorHotels certified review
Anonymous Friends - 24/04/2018
« staffs »

All the staffs were very kind and warm. From the front desk, Sarah helped me a lot with warm and big smile. She was extremely well trained and whenever I had questions, she solved it immediately. What a good experience I had!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially our receptionist Sarah! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Nick Solo - 23/04/2018
« Lovely relaxing break »

Very calm, relaxing hotel. Great staff. The room was super although looking a little tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thank your for taking the time to share your experience with us. We very much appreciate your comment regarding your stay at the Sofitel Marseille Vieux-Port. We hope to welcome you very soon for an another relaxing break in Marseille. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Linda G. Business - 22/04/2018
« Fantastic service »

Very comfortable. Excellent service from concierge especially Veronique.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda G., Thank you for choosing the Sofitel Marseille Vieux Port. We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comment with our team and especially Veronique. We hope to welcome you back soon in Marseille. Sincerely, Camille Vautier, Guest Expérience Manager

AccorHotels certified review
Tc Business - 22/04/2018
« Awesome »

Though it is just a one night stay. The overall hospitality experience has been awesome.

AccorHotels certified review
A Friends - 22/04/2018
« Decadent »

Felt immediately welcomed by friendly staff. I would like to specifically commend the Concierge Veronique, who went out of her way to assist my friend and I when we were stuck in Cassis, searching for a way to get back. There was another very helpful Concierge who helped us with our train tickets, dressed in a red suit, and she was also fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear A, Thank you very much for taking the time to share your experience among us. We are delighted to read that you enjoyed your stay at the Sofitel Marseille Vieux Port. I will share your feedbacks with all our staff and especially Veronique and the Lady in Red! Your satisfaction is our best reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille V, Guest Experience Manager

AccorHotels certified review
Mark C. Business - 19/04/2018
« I was dissatisfied with my stay. We had to check out a day early however the hotel still charged us for the Tuesday night both myself and my colleague Martin Murray. »

The Hotel was very pleasant. I have to compliment Jamil the concierge - She was absolutely excellent and so helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark C., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Thank you for your feedbacks, I will share your compliments with our team and especially Djamila, our concirege. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope to welcome you again in the Sofitel. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Anonymous Business - 16/04/2018
« Excellent »

It was wonderful. The people were warm, friendly and very helpful. The room was well maintained and all around services were excellent. Thank you for a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for choosing the Sofitel for your stay in Marseille. We very much appreciate your comments and your compliments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille V, Directrice Expérience Client

AccorHotels certified review
Jillian H. Solo - 11/04/2018
« personal attention... »

stunning location pretty room and very well designed although no view of the water! dining.... lunch, dinner and specially breakfast really excellent, including the service. Beautiful bed linen and weight...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jillian h., Thank you for choosing the Sofitel Vieux Port for your stay in Marseille. We very much appreciate your comment regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to read that you enjoyed our restaurants and our gourmet breakfast.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Tracy Business - 07/04/2018

Great welcoming, lovely room and heavenly bed and beautiful restaurant with the view of the old port. Only problem during stay was the shower pressure n consitency of the water temperature

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed the warm welcome of our team, the magnificient view on the Vieux Port and our comfy room. Please accept our sincerest apologies for the inconvenience in your room. We will do the follow-up with the technical team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Anonymous Couples - 03/04/2018
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, Nous vous remercions d’avoir voulu découvrir notre établissement. Nous sommes très soucieux de l’opinion de nos hôtes et extrêmement sensibles aux clients qui prennent le temps de nous faire part de leurs impressions. Nous sommes ravis de lire que votre séjour c'est bien déroulé. Nous espérons avoir le plaisir de vous faire vivre une nouvelle expérience au Sofitel Marseille Vieux Port. Cordialement, Camille Vautier, Directrice Expérience Client

AccorHotels certified review
Anonymous Business - 31/03/2018
« Hotels views make it exceptional »

Love the location....perfectly situated!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carole Anne B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. We are delighted that you have enjoyed the unique view of our hotel on the Phocaean City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Dml Couples - 29/03/2018
« Very good »

Very friendly reception staff and breakfast staff was first class

AccorHotels certified review
Helen P. Solo - 27/03/2018
« Excellent stay, wonderful staff. »

A wonderful hotel. Very comfortable rooms, fantastic views, staff who cannot do enough to help you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen P., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to read that you enjoyed our comfy rooms and the view on the Old Port of Marseille. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Client

AccorHotels certified review
Fabienne Business - 05/03/2018
« Beautiful hotel in great location »

I really enjoyed my stay at the Sofitel. Rooms are elegant and cozy with great views over the harbor. Staff is extremely friendly and the breakfast is among the best I've seen at hotels around the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabienne, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Thank you for your compliment! It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to read that you enjoyed our breakfast and our cozy room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Chris S. Couples - 01/03/2018
« Wonderful stay despite the weather »

Simply put everything was understated excellence. All the staff were very pleasant whilst being firmly efficient. The room was comfortable and spacious, spoiled only by the tapping of heels from staff working somewhere above our room. The food was superb as were the waiting staff. The setting of the restaurant was outstanding The room servicing, morning and night was unobtrusive and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Eric W. Business - 26/02/2018
« Wonderful, safe location and an excellent breakgast buffet. »

Above all the stay was very convenient for my travel. The front desk staff and restaurant staff where all bilingual, extremely kind and helpful. I was disappointed in the room 642. It is a smokers room and I am not a smoker. The bathroom was full of ants and although the linens where very nice, it seems the bedframe was broken and leaning to one side. Eric W.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric W., We thank you for taking the time to share your impressions following your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are delighted to read that you enjoyed our breakfast. Concerning your experience of the room, please accept my sincerest apologies. Your feedbacks have been shared with the housekeeping team and the Direction in order to improve the quality of the service. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Camille Vautier, Guest Experience Manager

AccorHotels certified review
Tracey Couples - 07/02/2018
« Good location and friendly staff »

Good location within easy walking distance of the marina and the beaches/restaurants on the other side of the hill. All of the staff were very friendly and helpful throughout our whole stay and the very pleasant and professional girl who greeted us on arrival (can’t remember her name unfortunately) did a great job of upselling by offering us a room upgrade which we took advantage of and we’re glad we did as the room was really nice with a great view of the marina. Breakfast was great and the dog was permitted into the restaurant which was a bonus for us. We were also offered complimentary use of some dog bowls which was a nice touch. We had a drink in the bar on the top floor one night which was a lovely setting although the drinks were quite expensive but then we find the drinks expensive in most hotels in France, probably largely because of the poor exchange rate at the moment, which of course isn’t the fault of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, We sincerely thank you for your confidence and for choosing the Sofitel Marseille Vieux Port for your stay in Marseille. We very much appreciate your comments! It is always a pleasure to receive positive feedback. I will share your comments with all our team. We are delighted to read that you enjoyed your experience among us. Your satisfaction is our best reward! We look forward to have the pleasure to see you back soon for a new experience at the Sofitel Marseille Vieux Port. Sincerely, Camille Vautier, Guest Experience Manager

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