Hotel - Pullman Marseille Provence Airport
Pullman Hotel Pullman Hotel

Pullman Marseille Provence Airport Hotel

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4.0/5 750 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Tennis
    • Clay tennis court
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Darts (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers four levels of comfort: Classic, Superior, Deluxe and Suite. In the Deluxe Room, enjoy the zen-like decor with a king-size bed and sofa. The "Savane" Suite offers 807 sq. ft. (75 m²) for you to enjoy a luxury stay.

  • 178 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Remote control TV
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Nespresso experience offered
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,437 reviews

Our guest reviews for Pullman Marseille Provence Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 750 reviews
AccorHotels certified review
L. Business - 05/01/2018

PROFESSIONALISME ET QUALITE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Pullman Marseille Provence Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Vincent Gaymard Directeur Général

AccorHotels certified review
Elayne S. Families - 29/12/2017

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elayne Sawaya, We very much appreciate your comments regarding your stay at the Pullman Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gaymard Directeur Général

AccorHotels certified review
Anonymous Business - 21/12/2017
« Hot, sweaty stay »

The staff and facilities are generally good and met my needs. The room was set to a high temperature without any way to adjust. The thermostat did not change the room condition and the windows are locked, so there was no way to adjust the temperature and allow for a good night sleep. Additionally, the ice machine did not work.

AccorHotels certified review
Kevin M. Business - 18/12/2017
« Convenient Location with comfortable accomodations »

Staff were extremely friendly. Room was comfortable. Restaurant was very good. Being located right at the Marseilles Airport, makes this hotel very convenient.

AccorHotels certified review
Hugh Couples - 16/12/2017
« Not the service one would expect »

Comfortable room however was light on toiletries provided. Only one soap and no shower-gel so there is a problem as i need one soap to wash my hands. Pickup at aitport convenient but the shuttle driver did not seem to keen on helping sith luggages. Slow effort and went after the small luggage both at pickup and hotel drop off (return trip driver to airport was nicer though). At breakfast my wife onky had hot chocolate because of misundrrstanding with waitress who had ended up saying that she could get eggs a la carte rather than through formule but never took an order. Upon leaving, one that i assume was manager of dining room instructed the waitress that it was comped, the waitress asked why which was a little bit rude right away but even worse, at check out the receptionist also asked why, called restaurant and insisted they charge both breakfast. If a breakfast is said comped it should be. If the receptionist needs to claw back 26euros for two breakfasts that i never asked to be comped but were after i book a room and spend 100euros in restaurant the night before, i consider that fairly rude...

AccorHotels certified review
Anonymous Couples - 15/12/2017
« Perfect relaxing stopover »

Quick check in, were given an upgrade to a nice big room - thank you.

AccorHotels certified review
Anonymous Business - 13/12/2017
« very happy - will return to this hotel »

very friendly, clean and comfortable; good dining experience at the hotel

AccorHotels certified review
Tj Business - 13/12/2017
« Comfortable hotel at the airport »

The hotel is well located 10 minutes on foot from the airport, free shuttle is available any time (unfortunately it's a bit difficult to get to any inhabitable place). Rooms need a bit of renovation - best times seem to be over. Excellent staff!

TripAdvisor review
tojek73 Business - 12/12/2017
« Comfortable hotel at the airport »

The hotel is well located 10 minutes on foot from the airport, free shuttle is available any time (unfortunately it's a bit difficult to get to any inhabitable place). Rooms need a bit of renovation - best times seem to be over. Excellent staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tojek73, Thank you for taking the time to tell us about your experience at the Pullman Marseille Provence Aéroport. I am sorry that your experience in room did not meet your expectations; At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Vincent GAYMARD Directeur

AccorHotels certified review
Assaf A. Business - 09/12/2017
« Reasonable »

Generally convenient. Few issues requires improvement. I would expect the staff to control their English. One evening I sat in the lounge asking for dinner. The lady told me their serving only soups and sandwiches, which I ordered, only to discover later that 10 meters from where I was sitting, there is a restaurant serving dinner. I had a relatively low water pressure in my bath, asked to fix, was not and I had'nt been feedbacked about it by the stuff. During checkout I asked to seperate receipts between flat charges and city tax. The lady told that she doesnt understand because she does not speak English...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Assaf a., Thank you for taking the time to tell us about your experience at the Pullman Marseille Provence Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Gaymard Directeur Général

AccorHotels certified review
Pierre V. Business - 08/12/2017
« Nice atmosphere and clean room although limited in term of menu at the restaurant if you spent 3 to 4 days. »

At the restaurant, the daiy melas are good but they are more weekly meals so if one or two choice are not favorable to you then you have to revert to the menu card which is fairly limited.

AccorHotels certified review
Mickey M. Business - 08/12/2017
« It is not woth the money »

Compared to the Best Western almost everything in the Best Western is better. - Complicated shuttle service - Rooms are not heated - Shower does not spend enough water - Telephone on the desk is not working - No Power plug close to the bed - Slow TV switching etc.

AccorHotels certified review
Anonymous Families - 08/12/2017
« Four Stars in Eveery Sense! »

Surprise #1: Gated, so no outsider can enter the premises; #2: No noise at all from the airport; #3 Ample room, tea/coffee maker, great amenities, bathrobe and slippers; # 4 Quick check-in and check-out: luggage help tp/from the room, no tips expected; #5 Great sera of breakfast, fresh fruits, cold cuts, salmon and cheese, eggs, bacon, sausages, cereals of all kind, freshly squeezed OJ!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teruko Izumita P., We very much appreciate your comments regarding your stay at the Pullman Marseille Provence Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gaymard Directeur Général

AccorHotels certified review
J. Business - 27/11/2017
« Warmly welcomed by the hotel staff, room, food, tansport are all very nice. »

It is convenient to go to either the MRS airport or Airbus Helicopters. Hotel has FOC shuttle which is really good. Staff speak very good English.

AccorHotels certified review
Mr R. F. Couples - 27/11/2017
« Mr Robert F. »

After receiving my bill by email I noticed that I have been charged for the room. I made the booking through Booking.com and payed £104.97. I would be great full if you could refund the cost of the room that you deducted from my debit card.

AccorHotels certified review
Tom Business - 27/11/2017
« nice ambience; poor room quality »

friendly personell, nice entry hall, restaurants and facilities; very good breakfast carpets in room are (very) dirty room smells like cigarette smoke

AccorHotels certified review
Thomas Couples - 27/11/2017
« the best hotel at the airport »

the pullman is a very relaxing place to stay if you have an early morning flight the next day. the rooms are nicely done, the bathrooms likewise, good linens and towels, the restaurant serves delicious food and not too overpriced. it is the best option for marignane, even if it is the most expensive. you get what you pay for.

AccorHotels certified review
Simon H. Business - 23/11/2017
« Generally good, the room looked a bit 'tired' »

The Staff were very good, the food was good and the room comfortable but look slightly tired

AccorHotels certified review
P. D. R. 3. Business - 23/11/2017
« no information about workers in the hotel for renovation of rooms. »

we stay here for sim training at Helisim near to the airport by Airbus Helicopters. Our pilot need some time to prepare in calm environment the sim session flights and need also some rest time. some time they will be at night shift and need late wake up in the morning. at this time it was not possible to sleep after 8am due to renovation work and noise of workers. pls let us know or inform when we booked all the rooms.

AccorHotels certified review
Anonymous Business - 19/11/2017
« Below average experience »

Room very hot. Unable to cool. Breakfast average but price to high Room supposedly luxe, did not notice at all. Positive: very professional and friendly staff.

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