Hotel - Pullman Marseille Provence Airport
Pullman Hotel Pullman Hotel

Pullman Marseille Provence Airport Hotel

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4.0/5 756 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Tennis
    • Clay tennis court
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Darts (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers four levels of comfort: Classic, Superior, Deluxe and Suite. In the Deluxe Room, enjoy the zen-like decor with a king-size bed and sofa. The "Savane" Suite offers 807 sq. ft. (75 m²) for you to enjoy a luxury stay.

  • 178 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Remote control TV
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Nespresso experience offered
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,550 reviews

Our guest reviews for Pullman Marseille Provence Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 756 reviews
AccorHotels certified review
Vincent K. Business - 09/02/2018
« It was a perfect business trip »

good facilities, friendly staff and the bed in the room was perfect.

AccorHotels certified review
Andrew Solo - 03/02/2018
« Easy »

Easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew D., We very much appreciate your comments regarding your stay at the Pullman Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gaymard Directeur Général

AccorHotels certified review
Hugues D. M. A. Business - 29/01/2018
« Warm welcome by very professional people, room large and very comfortable and ,very important quiet. »

Very good and very friendly.

AccorHotels certified review
Paul Couples - 28/01/2018
« Slightly tired room »

A decent stay but the room could do with a refresh. The decor was showing its age, the only socket which the kettle could be plugged into was at floor level and was loose, the heating could not be turned down below far too hot and the shower rail was broken. Overall, not to the standard expected of Pullman.

AccorHotels certified review
Anonymous Business - 28/01/2018
« very good experience »

very professional from start to finish. everything worked smoothly. Little slow in the restaurant but it was quite busy. overall, would stay again

AccorHotels certified review
Basile H. Business - 22/01/2018
« Room »

It was OK. No more no less. My room (135) was not up to standard I feel. The bathroom notably was in a bad state. Water pressure was bad in the shower and temperature gauge was difficult to control.

AccorHotels certified review
Sergei Solo - 19/01/2018

Personal - good; Breakfast - good; Room 205 - extremely bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey Mangura, Thank you for taking the time to tell us about your experience at the Pullman Marseille Provence Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Gaymard Directeur Général

AccorHotels certified review
Pierre Couples - 15/01/2018
« Always Great »

We stay at the Pullman, on average, once a month, before flying off to somewhere. It has become a kind of second home for us. The staff, without exception, is perfect, welcoming, gracious, helpful, and fun, as well. It's just such an easy thing to stay at the Pullman, and that alone, makes it worth it.

AccorHotels certified review
Anonymous Business - 15/01/2018
« Well done, in all respects. »

again on this trip, we used your conference rooms, shuttle, we ate in the restaurant (large group for dinner each night) and met in the bar... all very good. Good service, good selection of beer and wines, and the entire team was sufficiently satisfied by the food that we were motivated to eat in the hotel several times. Good job. That makes my job as leader easier... the team is happy with accommodations, food, location, etc.

AccorHotels certified review
Anonymous Families - 14/01/2018
« Good airport hotel, efficient service, good restaurant, but fairly basic rooms »

Probably the best full service hotel in MRS area, it met most of my expectations. The only surprise was the contrast between the state of the rooms (full working condition but very dated) versus the nicely renovated public areas.

AccorHotels certified review
Brian Business - 14/01/2018
« Staff was great but the hotel needs improvement. »

The staff was very helpful and translated issues very well. However, I had problems opening my in-room safe, my room key needed to be programmed each day and the room phone was mal-functioning.

AccorHotels certified review
L. Business - 05/01/2018

PROFESSIONALISME ET QUALITE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Pullman Marseille Provence Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Vincent Gaymard Directeur Général

AccorHotels certified review
Elayne S. Families - 29/12/2017

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elayne Sawaya, We very much appreciate your comments regarding your stay at the Pullman Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gaymard Directeur Général

AccorHotels certified review
Anonymous Business - 21/12/2017
« Hot, sweaty stay »

The staff and facilities are generally good and met my needs. The room was set to a high temperature without any way to adjust. The thermostat did not change the room condition and the windows are locked, so there was no way to adjust the temperature and allow for a good night sleep. Additionally, the ice machine did not work.

AccorHotels certified review
Kevin M. Business - 18/12/2017
« Convenient Location with comfortable accomodations »

Staff were extremely friendly. Room was comfortable. Restaurant was very good. Being located right at the Marseilles Airport, makes this hotel very convenient.

AccorHotels certified review
Hugh Couples - 16/12/2017
« Not the service one would expect »

Comfortable room however was light on toiletries provided. Only one soap and no shower-gel so there is a problem as i need one soap to wash my hands. Pickup at aitport convenient but the shuttle driver did not seem to keen on helping sith luggages. Slow effort and went after the small luggage both at pickup and hotel drop off (return trip driver to airport was nicer though). At breakfast my wife onky had hot chocolate because of misundrrstanding with waitress who had ended up saying that she could get eggs a la carte rather than through formule but never took an order. Upon leaving, one that i assume was manager of dining room instructed the waitress that it was comped, the waitress asked why which was a little bit rude right away but even worse, at check out the receptionist also asked why, called restaurant and insisted they charge both breakfast. If a breakfast is said comped it should be. If the receptionist needs to claw back 26euros for two breakfasts that i never asked to be comped but were after i book a room and spend 100euros in restaurant the night before, i consider that fairly rude...

AccorHotels certified review
Anonymous Couples - 15/12/2017
« Perfect relaxing stopover »

Quick check in, were given an upgrade to a nice big room - thank you.

AccorHotels certified review
Anonymous Business - 13/12/2017
« very happy - will return to this hotel »

very friendly, clean and comfortable; good dining experience at the hotel

AccorHotels certified review
Tj Business - 13/12/2017
« Comfortable hotel at the airport »

The hotel is well located 10 minutes on foot from the airport, free shuttle is available any time (unfortunately it's a bit difficult to get to any inhabitable place). Rooms need a bit of renovation - best times seem to be over. Excellent staff!

TripAdvisor review
tojek73 Business - 12/12/2017
« Comfortable hotel at the airport »

The hotel is well located 10 minutes on foot from the airport, free shuttle is available any time (unfortunately it's a bit difficult to get to any inhabitable place). Rooms need a bit of renovation - best times seem to be over. Excellent staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tojek73, Thank you for taking the time to tell us about your experience at the Pullman Marseille Provence Aéroport. I am sorry that your experience in room did not meet your expectations; At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Vincent GAYMARD Directeur

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