Hotel - Mercure Angers Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Angers Centre Hotel

4.0/5 506 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 75.00 EUR Non member rate
From 75.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 3 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

IMPORTANT - IMPORTANT - IMPORTANT The convention center is undergoing extensive renovation work, causing noise and affecting access to the hotel - Car park inaccessible

Hotel location

Our rooms

For your comfort, our hotel offers spacious rooms with stylish, contemporary decor. Choose one of our Privilege Rooms with a view of the botanical garden.

  • 84 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,779 reviews

Our guest reviews for Mercure Angers Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 506 reviews
Keith B. Couples - 01/08/2018 AccorHotels certified review
« Staff, bedroom and breakfast very good. »

Originally booked hotel because of location, car parking and restaurant, after booking I was emailed to say no car park, then another email to say no restaurant, both due to building works. Also not very informative on where to park to check in and also the temporary entrance could have been more clear to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith B., We had the pleasure of welcoming you to our hotel and we thank you for your trust. Having taken the time to answer our questionnaire is a mark of attention to which we are very sensitive and we thank you very much. Your opinion is very important so that we can continue to offer you the quality you expect. We wish you a very good week Sincerely, Chantal HALLIER

John C. Couples - 22/07/2018 AccorHotels certified review
« A well run, clean,comfortable hotel in a good location »

Well received by all staff in reception and dining areas. Rooms clean if a little tired. Beds comfortable and air-conditioning excellent.

Anonymous Couples - 14/07/2018 AccorHotels certified review
« Bombsite »

Shocking ... though the hotel was clean, it was a building site, no restaurant, no parking, and just uncomfortable.

Francois H. Families - 03/07/2018 AccorHotels certified review

Work near the hotel could be stated on the website instead of a receiving an email after booking.

Julian T. Families - 21/06/2018 AccorHotels certified review
« Okay but the building work had not been clearly explained. »

The scale of the building work was far worse than what we had envisaged. The drilling started outside our room before 0900. We booked a junior suite but it wasn't clear if the drinks in the mini bar were free. We couldn't find a price list so thought it best to leave the drinks to avoid a charge. The bed was comfortable.

Bill Couples - 20/06/2018 AccorHotels certified review
« Not what I paid for »

I am a PLatinum member so I stay in a lot of ACCOR hotels and this was easily the worst ACCOR hotel I have ever stayed in. I paid in advance so when I found it the hotel was a in such a mess with no parking I could not cancel. That is taking money under false representation. You sold one thing and delivered another. But I accept the work is not under your control although you should have demanded better and SAFER entry. But it got worse. Your staff recognition of PLatinium was minimal . You get a welcome drink voucher but nobody staff in the bar to serve you it despite several rings of the bell. The room upgrade is to a family room ( why would I need two beds) hard against the elevator so noise all night.

Jennifer D. Families - 10/06/2018 AccorHotels certified review
« A dump. I have never in 50 years of life stayed in such a HORRIBLE hotel. »

It was a MAJOR CONSTRUCTION ZONE. No one at your reservation line bothered to tell me my family would be staying in an asbestos ridden dump. No parking, loud construction noises. restaurant only open at breakfast and old rooms. I am sure this hotel will be very nice after construction but while it is under construction, why is it open? I have called your corporate number numerous times. I have complained on trip adviser because no one will return my calls. I will not stop complaining and searching for executive level email addresses until I get some sort of response. One word - DUMP. I have pictures and video.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Jennifer D., I have read your comment and thank you for taking the time to answer our questionnaire. First of all accept my sincere apologies for being late in responding to you I understand your disappointment with the current situation of our hotel. My staff do their utmost to inform guests of the important works of the congress center which unfortunately affect our hotel To mitigate this strong disappointment that I understand very well I put you 2000 points on your loyalty account I am well aware that this will not change the situation you have experienced but it is the least I can do I remain at your disposal Sincerely, Chantal HALLIER Directrice Mercure Angers Centre

Stephen A. Couples - 10/06/2018 AccorHotels certified review
« Stay cancelled »

We did not stay at the Mercure Angers because it was like a bomb site outside and there was no car park. We were sent an e-mail the day before we were due to arrive but we were already in France with no internet access

Sev Business - 24/03/2018 AccorHotels certified review
« Good hotel »

Nice hotel though no parking lot and closest is not so close with luggages. The pillows at mercure hotels are too big and too hard for me. Restaurant and food were ok, staff in general was nice.

E H. Business - 21/02/2018 AccorHotels certified review
« met minimum requirements »

macnow

Anonymous Business - 18/02/2018 AccorHotels certified review
« excellent stay »

very good staff, room and location

C. Business - 14/02/2018 AccorHotels certified review
« As usual »

RAS

Couples - 18/01/2018 TripAdvisor review
« Angers »

The hotel in in a good location for visiting the sights of the town. Restaurant not open on a Sunday but you can have room service. There are other restaurants close by. At the moment all the roads in the town are being dug up which makes its difficult to drive around

C P. Couples - 17/01/2018 AccorHotels certified review
« Angers »

We have stayed at the Mecure Angers several times and the staff are always helpful. It is very convenient for visiting all the sites of the city. At the moment Jan 2018 the town looks a mess as all the road have been dug up which makes it a little difficult to drive around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal HALLIER Directrice Mercure Angers Centre

Josue Business - 12/01/2018 AccorHotels certified review
« This is not a Mercure for me! »

It was horrible. How can you possibly think that a queen size bed, made up of just two twin beds pushed together is going to be comfortable? It creates a gaping hole you end up sleeping in as the two small beds are slowly pushed apart. They sell full queen size beds you know. Second, if your going to pay the absolute minimum to a cable company so you end up with impossibly slow internet then just don’t announce you offer internet. Your internet is near useless it’s so slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir e., Thank you for taking the time to tell us about your experience in our hotel and thank you very much for your loyalty. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. But I don't understand and I am surprised because the room 242 is a room with a double bed of 160 * 200. It is true that we have twins rooms that we put in large bed sometimes. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal HALLIER General Manager Mercure Angers Centre

Ricardo G. Business - 15/12/2017 AccorHotels certified review
« Mr. »

NA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ricardo G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal HALLIER Directrice Mercure Angers Centre

John Business - 27/11/2017 AccorHotels certified review
« Clean and tidy but is ready for a refurbishment »

The staff were all very nice and helpful. The hotel lobby and reception was very nice. I was in a standard room and the bathroom was not really up to standard for the price i paid to stay. The shower was only OK and the ceiling of there bathroom looked horrible. The towels were thread bare and not up to the usual standard, bath towel was the size of a flannel!

P. G. Business - 24/11/2017 AccorHotels certified review
« A good experience, the retaurant included »

The room, the quality of reception and the restaurant were all very good. There seems to be consistent difficulty of getting through to the hotel to make the initial reservation and to ask for directions to the garage - extensive tramway route construction throughout the town center have cut normal access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal HALLIER Directrice Mercure Angers Centre

Eduardo Business - 13/11/2017 AccorHotels certified review

Optimale, agréable

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, je ne manquerai pas de partager vos appréciations avec toute mon équipe. Votre satisfaction est la plus belle récompense pour mon personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Cher Monsieur, en l’expression de nos sentiments les meilleurs. Chantal HALLIER Directrice Mercure Angers Centre

Martin Couples - 04/11/2017 AccorHotels certified review

one the whole ,very enjoyable

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 75.00 EUR Non member rate
From 75.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates