Novotel Cairns Oasis Resort Hotel 4 stars

TripAdvisor rating 3.5/5 2,722 reviews
Novotel Cairns Oasis Resort
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Hotel extras

  • Generous hot and cold breakfast buffet

  • Relaxed contemporary dining at Mizuna

  • Free, high-speed WiFi in the lobby

  • LCD TV with in-house movies and cable

  • 5 flexible spaces for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870
cairns
australia

Tel: +61740801888

Fax: (+61)7/40801847

Contact email

Check-in from 14h00

Check out up to 11h00

  • LAKE STREET :   WEST BUS DEPOT

  • LAKE STREET. :   SOUTH NO. 3 BUS DEPOT

  • LAKE STREET :   CAPT COOK H'WAY FLORENCE ST

  • By plane

    CAIRNS At 6km / 3.75 miles

  • By train

    CAIRNS At 1km / 0.63 miles

GPS :-16.918613, 145.772766

Currently, close to our hotel

Green Island Ecotourism boat trip, tour

From 01/01/2019 to 31/12/2019

At 855 m

Ecotourism at Daintree National Park, visit

From 01/01/2019 to 31/12/2019

At 5 km

Our accommodations

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Standard Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 1 King Bed Pool View

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Double Bed Pool View

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Deluxe Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Deluxe Room 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 26
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Deluxe Room 1 King Bed Pool View

  • Max. number of persons: ‌2
  • Area: From 26
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Deluxe Room 2 Double Beds Pool View

  • Max. number of persons: ‌4
  • Area: From 26
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Standard Room with 1 King bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room with 1 King bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Suite

  • Max. number of persons: ‌4
  • Area: From 54
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Deluxe Suite

  • Max. number of persons: ‌4
  • Area: From 54
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

MOKU BAR + GRILL

Type of cuisine: Regional

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Moku Beach Club

Photo non contractuelle / Strictly non binding

Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 180 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Cairns Oasis Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,860 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,722 reviews

convenient

Customer review rating 4.1/5

John S. Families - 19/07/2019 AccorHotels certified review

very relaxed, great facilities. accommodating, helpful staff. Secondary bed for children (sofa bed and fold out were both fairly poor standard considering high price paid for room. Should have been second double bed.

Friendly and professional staff especially Jarmila. We had the best experience possible.

Customer review rating 4.1/5

Amalia L. Families - 18/07/2019 AccorHotels certified review

It started well with my phone call directly to the resort. Jarmila was extremely helpful and resourceful with our booking. When we arrived way before check-in, our suit cases were looked after while we had fun. Our refurbished room was very pleasing and had everything we needed and the beds were so comfortable. Perhaps an extra mirror outside the bathroom could have been be useful. I especially loved everything being clean and tidy and replenished when we returned from our adventures. The pool was gorgeous and I enjoyed having a cocktail in the pool bar. Having towels available at reception was so convenient and also allowing us to take them on our day trips just made life easy. Moki bar was fun watching the Ruby on the blow up screen. Breakfast each morning was always yummy with some notable differences each day. Overall we would highly recommend this resort and come back again.

Customer review rating 4.1/5

Anthony D. Business - 18/07/2019 AccorHotels certified review

Loved your restaurant, great meals. Only thing that let you down was your bed pillows

Comfortable

Customer review rating 4.1/5

Anonymous Families - 18/07/2019 AccorHotels certified review

Happy with all areas of service. Staff were friendly and happy.

Fabulous and fun stay in Novotel Cairns Oasis Resort

Customer review rating 4.1/5

Faizzah Friends - 18/07/2019 AccorHotels certified review

Our check-in was very smooth-sailing and we were pleasantly surprised to be informed that we got an upgrade of our room. We were most impressed by the location - Novotel Cairns Oasis Resort was well located in walking distances to many interesting sites, including the Sea Aquarium, Cairns Esplanade Lagoon and the Night Market. The room was spacious, clean and comfortable. The reception desk and room-service staff were very accommodating and helpful. Although the pool was too cold for us to swim, we enjoyed the view and relaxing by it, and enjoyed using the equipment in the gym to do some workouts after feasting in Cairns. An unforgettable experience and memory for us is sighting/witnessing the bat tree(s) next to the hotel. We were initially fearful, but grew to be accustomed to their existence just like the locals, and learnt quite a bit about the conservation of the species from that. All in all, we highly recommend Novotel Cairns Oasis Resort for a wonderful and memorable stay in Cairns!

Beautiful hotel with lovely staff.

Customer review rating 4.1/5

Anonymous Families - 18/07/2019 AccorHotels certified review

The hotel is beautiful and staff were lovely. However the room appeared to be set up for only 2 people when we were booked in for 4. We only had 2 towels, 2 coffee cups and 2 glasses and not enough milk for a family of 4 to have hot drinks. As we were only staying fro 1 night we did not bring it up with staff who I am sure would have fixed it on the spot. Also I do not understand the recent trend in high end hotels where a family room is considered to have 2 double beds. Not many children like to share a bed. I would like to see the return of rooms being available with a double and 2 singles. Booking a connecting room at half price is not financially viable for everyone.

Great service ,

Customer review rating 4.1/5

Michael L. Business - 18/07/2019 AccorHotels certified review

On arriving I was upgraded , which was fantastic , great food , excellent service. Thank You

Comfortable

Customer review rating 4.1/5

Catherine Families - 18/07/2019 AccorHotels certified review

Great rooms and breakfast buffet. Excellent room service. Unfortunately due to the late booking and availability our 2 rooms were not adjoining which was inconvenient with having children in another room. It was also very noisy with a footy game being televised downstairs and people screaming which scared my children who were in a room close to all the action.

Seamless service

Customer review rating 4.1/5

Keren Families - 17/07/2019 AccorHotels certified review

From the moment we arrived the experience was positive, from the parking to accessing the facilities.

Lovely accommodation

Customer review rating 4.1/5

Susan B. Friends - 17/07/2019 AccorHotels certified review

We had such a Great time ,loved the resort

Fantastic stay

Customer review rating 4.1/5

Noelleen Couples - 17/07/2019 AccorHotels certified review

We were there for a wedding. The rooms were very comfortable and very clean. We had a vfery relaxing time at the Novotel. The breakfast was excellent and the staff were very helpful

Fantastic hotel with fantastic service

Customer review rating 4.1/5

Miriana M. Families - 17/07/2019 AccorHotels certified review

The staff at the Novotel Cairns Oasis Resort would have to be classed as 100% satisfaction as a customer service and satisfaction. All the staff go beyond and above to help out in all ways possible, from the moment you check into the hotel, frount reception, breakfast, lunch and dinning staff, bar staff, room service and most importantly the management of this hotel, Shelly has gone above and beyond in many ways to make this holiday one to remember for quite sometime. The managements professional service defnetley reflects on all the staff at this hotel. 10% A MUST STAY AT THIS HOTEL IN CAIRNS!!

Customer review rating 4.1/5

Anonymous Families - 17/07/2019 AccorHotels certified review

Beautifully renovated, spacious, rooms. Nice view, awesome location, helpful staff, great value for money. Will be back.

Lots of bugs, bad wifi, but good service

Customer review rating 4.1/5

Mitch Families - 17/07/2019 AccorHotels certified review

There was a cockroaches in our room, and ants all over the place! The wifi is also terrible here. The service was good, but didn't make up for the unpleasant bugs. Nothing like being afraid to keep your suitcase open, to prevent bugs from getting in.

Mrs

Customer review rating 4.1/5

Wendy D. Families - 17/07/2019 AccorHotels certified review

Very good - better than any other places in Cairns and Port Douglas we stayed during our recent holiday.

good experience

Customer review rating 4.1/5

Anonymous Families - 17/07/2019 AccorHotels certified review

excellent service, room is comfortable and clean

Business Stay

Customer review rating 4.1/5

Danny B. Business - 16/07/2019 AccorHotels certified review

This hotel will be great when the upgrades are over, bit disappointed that I was not in one of the updated rooms being an Accor member and having stayed there a few times.

Very good service

Customer review rating 4.1/5

Carl K. Business - 16/07/2019 AccorHotels certified review

Very relaxing and satisfying with goods and services.

Customer review rating 4.1/5

Dr E. K. Families - 16/07/2019 AccorHotels certified review

relax and comfortable

Customer review rating 4.1/5

Anonymous Couples - 16/07/2019 AccorHotels certified review

One night stay - in transit, after staying in Port Douglas. Room was quiet, comfortable. Parking convenient. Used no other hotel amenities. A/C left a musty smell in the room - we did not use while in room.

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