Hotel - Novotel Lausanne Bussigny
Novotel Hotel Novotel Hotel

Novotel Lausanne Bussigny Hotel

4.0/5 934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Natural swimming pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Outdoor playground for children
  • Indoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities
    • Outdoor sports
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 141 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 26 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 3,783 reviews

Our guest reviews for Novotel Lausanne Bussigny

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 934 reviews
Yvonne W. Families - 02/07/2018 AccorHotels certified review
« Our third stay at the hotel »

Bravo for all the improvements, for making the experience even better than the first two. Love the views, the location, the exercise room, the clean rooms, the care taken by management for making the hotel environmental friendly. The very good restaurant, breakfast served early, the friendly and efficient staff. Free parking. Great place for business travelers, but also for a short vacation! Well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVONNE W., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jean J. Couples - 02/07/2018 AccorHotels certified review
« Excellent »

A very nice friendly staff which always makes all the difference when staying in a hotel. Excellent food & Executive room was nice & bright & it was wonderful having the outdoor pool to swim & relax at in the evening.Outdoor dining was an added bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN J., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Landon Business - 26/06/2018 AccorHotels certified review
« Great experience with a very helpful/happy staff and a nice clean room. »

The staff was very friendly and always willing to help. The room was always left very clean with a new bottle of water each day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LANDON GREGORY D., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 26/06/2018 AccorHotels certified review
« Pretty good overall »

What is not acceptable is the age of the TV's. No possibility to connect sources, and very poor picture quality. It's almost impossible to watch a football game.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAIN S., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 26/06/2018 AccorHotels certified review
« substandard check in experience »

a surprising entrance to the hotel where as a visitor you don't know where to go. There is no obvious reception. when I got there I went to they bar where they referred me to the check in desk. However, there was nobody there and a number of people were waiting. I am used to a better experience at Novotel. When the receptionist came back he did apologize but before he came back multiple Novotel employees walked by the desk and did not ask any questions, we had to actively ask people at the bar to get help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEERT D., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mounir F. Families - 26/06/2018 AccorHotels certified review
« Family visit »

It was very nice stay hotel clean , smart simple hotel , everything is well set , staff were very good and effective very clean calm , my son like it I will comeback for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOUNIR f., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 25/06/2018 AccorHotels certified review
« Again very friendly and now the new registration desk a step ahead »

Even the hotel was nicely booked, I felt a guest and was treated freindly and correctly. At Breakfast, same a everyware, it's hard to keep everything filled and available, however your friendly team was ready to serve. One little remark, the taste of the scrambled eggs taste wasn't that good. Keep it a this level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL T., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 25/06/2018 AccorHotels certified review
« Noise in the room »

The lamp on the desk was making some tap-tap noise. I got up, unscrewed the bulb but that did not make the noise disappear. And the TV set was not showing any images - actually good as it let me go to bed earlier, which in hindsight was the right thing to do. Otherwise good breakfast and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORBERT P., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Lj Business - 21/06/2018 AccorHotels certified review
« Fair business stay »

All you need from a hotel is there

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKASZ J., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Emmanuel Business - 20/06/2018 AccorHotels certified review
« Practical, calm, welcoming »

It was all good as an experience. But as a French citizen, staying in Romandie French speaking Switzerland why do I receive survey e-mail in German? There is a configuration issue in your system

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lausanne Bussigny. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Effectivement un bug informatique du système ou de notre part à envoyé votre message en Allemand, avec nos excuses. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Gill Solo - 20/06/2018 AccorHotels certified review
« Disgusting »

Carpet in the rooms was quite dirty, can’t imagine to walk without socks. There was no 4 star quality, nearby Starling is 1000 times better than this Novotel, I have been in other Novotel also but this one is the least & terrible I have seen. Please don’t go there waste of money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PARAMDEEP S., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nicholas Business - 17/06/2018 AccorHotels certified review
« AGREABLE STAY »

FREINDLY WELCOME & STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS B., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kurt V. I. Business - 15/06/2018 AccorHotels certified review
« Gut »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear KURT V., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ben P. Families - 31/05/2018 AccorHotels certified review
« Great people »

from the time of check in and checkout had a fantastic experience. the staff of the hotel are willing to go out of their way to help.. well done and keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEN P., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marc Business - 29/05/2018 AccorHotels certified review
« Good »

Pleasant, all l needed. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARC N., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lubna Families - 29/05/2018 AccorHotels certified review
« Mittelmässig »

When I checked out the receptionist said that my account balance is settled I do not need to pay anything but then i received by email an invoice that I still need to pay 12 Swiss franc for the parking. Twice I sent an email asking if they will take it from my credit card or I should do a bank transfer unfortunately not answer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUBNA H., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Solo - 26/05/2018 AccorHotels certified review
« Excellant »

Formidable

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARKUS R., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 21/05/2018 AccorHotels certified review
« average hotel »

PRO: nice and friendly environment CON: the blankets were not clean, I had to sleep without.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALESSANDRO S., Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mark B. Business - 17/05/2018 AccorHotels certified review
« Mark B. »

The room and other facilities are excellent and the hotel has a nice feel to it, but it was all let down by the terrible check-in. One person with a laptop at a small table and no printer to hand is just not enough. The receptionist was trying her best and I felt very sorry for her, but, unfortunately, just because of his I would not currently recommend your hotel. My strong suggestion would be to get this fixed as soon as you can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 08/05/2018 AccorHotels certified review
« Great, friendly service »

I arrived late and was checked in quickly. All the staff were friendly and helpful. The only thing I do find at this hotel is that the pillows are not very comfortable and this interfered with sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL M., We very much appreciate your comments regarding your stay at the Novotel Lausanne Bussigny. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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