Hotel - Novotel Dakar
Novotel Hotel Novotel Hotel

Novotel Dakar Hotel

Our hotels AccorHotels
3.5/5 565 reviews
All hotels in Dakar
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 92000.00 XOF Non member rate
From 87400.00 XOF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AEROPORT LEOPOLD SEDAR SENGHOR
    • Leopold Sedar Senghor
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 241 rooms
  • 250 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,061 reviews

Our guest reviews for Novotel Dakar

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 565 reviews
AccorHotels certified review
Anonymous Business - 24/01/2018
« Very good service, good dining and nice lobby, but the rooms are old and worn. »

The personnel in reception were very helpful and accommodating. The dining experience in the evening was pleasant and the breakfast had a good selection of food. The lobby, dining area, and outdoor patio was clean and contemporary. However, the guest room needs refurbishing as the carpet was worn, air conditioning poor, and furnishing outdated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugene Bartos, We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. regarding the carpet we have a project of refurbishment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

AccorHotels certified review
L. Z. Business - 23/01/2018
« Nice People. Good location. »

friendly staff. hotel needs more attention...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Zouhair Laamiri, We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

AccorHotels certified review
S. Business - 23/01/2018
« correct »

i can judge the whole experience as correct overall, there are some points to improve like the chamber carpet which is looking a bit not clean and also smells wet, avoid some organisation issues, like when we just get into the hotel we were asked to re enter our information even that we already did the online check in and confirmed earlier by phone, we supposed to just get and have the keys, what i liked overall is the quality and kindness of your employees, and quality of the food served, thank you Anas S.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anas Saldani, We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

AccorHotels certified review
Ololade A. O. Business - 22/01/2018
« Mr. Ololade Ayodeji O. »

Good, secured and satisfying. Pick up from the airport will be a better idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ololade Olotu, We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

TripAdvisor review
NatalyaKo Business - 22/01/2018
« Far from a 4 stars hotel »

The hotel is old, dirty moquette on the floor, poor quality breakfast. The bill that was presented to me was higher than supposed to be. I had to insist with the personnel to double-Check the bill and finally I was right. The bed was old and making noise at every move. I don’t advice this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for choosing the Novotel Dakar for your stay & for taking the time to leave a review. Thanks to your detailed review, we now have information on where we need to improve. We deeply apologize was the misfortunes you have experienced, it doesn't reflect the quality of services we intend to provide. We have taken your concerns into account and we will work on finding a solution in order to provide you the best for your next stay. While hoping to see you soon, we hope that you will give us the chance to provide you better services. The Management Team

AccorHotels certified review
Martin Business - 21/01/2018
« Not Comfortable »

Air Conditioning in room was awful, simply had no power to pump any cold air through the room. Told Reception who advised they would send someone to fix it but to no avail. Bed was extremely hard, no comfort at all. Checked out early and went to Pullman for same price. You can learn a lot from the comfort from that Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Cairns, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

AccorHotels certified review
Mahamadou A. T. Business - 28/12/2017
« Very good ans productive stay. »

Nice and speedy reception; large room and comfortable bed. However air condionned was a bit noisy and slow reactive. Environment prone to working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahamadou Ali T., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

AccorHotels certified review
Haddy E. N. Solo - 06/12/2017
« satisfied »

My experience is good and am satisfied with your services. However, I spent 4 nights but the bathroom towels were never changed. I expected a change of towels at least every 2 days. Apart from that the services are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haddy E. Njie, We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Hakan Business - 20/11/2017
« Nov Otel was dissatisfied my expectation durig my stay. »

1) Novo Otel was dissatisfied my expectation. Compare to Terrou-Bi, Radisson Blue - King Fahd hotels a) Shuttle (full of people and full of baggage inside the bus) b) We (with my colleague Ferudun (in another room) ) showed the reservation forms and requested 2 rooms. When we arrived to 7 th floor, 1 check in was missing, turn back, make again the same paper work. c) Flexible room price (even the most expensive price was paid) compare to other hotels (149,000 CFA for 4 days and 136,000 CFA for 1 night) d) Room:737 at nights till morning, there was none stop voice coming from next rooms like air condition or HVAC noise) e) Believe me this hotel does not deserve 4 starts (maybe max 3 starts) f) Toilet Area: Width: 3 ceramic = 30 cm x 3 ceramics = 90 cm (Door width: 2,5 ceramics = 75 cm) Length (4 ceramic = 120 cm including the reservoir area as well) i.e, When you go in closing the door, you can't go out. When you are sitting inside you can't close the door ??? . This is the mini toilette that I have seen in a Hotel g) Toilette doesn't have faucet for cleaning (for Islam cleansing in toilette)... h) Last: 1 mosquito was killed in douche Daily mosquito infestation is must and as it was known crucial... Kind Regards Hakan C. Ha…

AccorHotels certified review
Minouche Solo - 19/11/2017
« Peaceful »

The location is great. The outside of the hotel is so peacefull and calm which make easy to totally disconnect from the busy Dakar city. The hotel management really needs to do some works on the bathroom and provide better towels. The towels do not reflect the accor/novotel image. The breakfast and the evening buffet are the top of the hotel, you have so many delicious items and well prepared. Congrats to the chef!

AccorHotels certified review
Toufiq G. Business - 18/11/2017
« Well satisfied »

Nice hotel with a nice employee who serves clients

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toufiq Ghalem, We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

AccorHotels certified review
Chris Business - 01/11/2017

Staff is nice, food is good and attractively priced. However, the hotel springs from the 70’s and would benefit some refurbishments. Rooms are kind of large for the category yet not very functional. Balconies would be a nice addition

AccorHotels certified review
Siwa Business - 20/10/2017
« Very nice stay at Novotel Dakar »

Very good stay as usual. There are a few things I would have appreciated though -- such as having the laundry bag and form in my room upon check-in. Even after laundry pickup, the housekeeping person did not leave a new form and bag, so I had to request again. This should be an automatic part of the procedure. Otherwise, room service is very prompt, as usual, and I was happy with all other services. My greatest desire is for there to be an exercise room/gym at this hotel. It would make it much more attractive, compared to other alternatives in Dakar which have this. PLease consider this in your capital planning for the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siwa M., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and be sure that we will take the appropiates mesures regardind the laundry bag. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With regards Ndeye Codou Public Relations

AccorHotels certified review
Lorna Business - 17/10/2017
« Excellent location for business trip »

Rooms are clean, staff is very friendly. The terrace/outdoor restaurant/lounge offers very nice alternatives to the usual hotel buffet dinner. perfectly situated in Dakar Plateau, perfect for the business traveller.

AccorHotels certified review
Yves F. Business - 15/10/2017
« The usual cosy Novotel »

All is well, friendly staff. Internet connection can be improved.

AccorHotels certified review
Johanna K. Business - 08/10/2017
« Your hotel needs to be renovated »

Could not wait to leave. Moldly, tired rooms. Very lucky it was a short trip. Disgusting how much I paid.

AccorHotels certified review
Guy Business - 03/10/2017
« Wonderful »

It was great to enjoy from un upgrade, moved from Ibis to Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy Mbayo K., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ndeye Codou Public Relations

TripAdvisor review
johkollar Business - 30/09/2017
« Hotel rooms need to be renovated. Even the linens were old (towels gray instead of white). »

Could not wait to leave. Luckily a short trip. Rooms old and moldy. Novotel should be ashamed that their brand is associated with this property. Obviously just a cash cow they are milking. And to think the rate was > $200/night. Absolutely criminal. All staff were super helpful and pleasant - only upside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we thank you for choosing the Novotel Dakar during your stay and for taking the time to write a review. We deeply apologize for the state of your room, we assure you that our property's maintenance are doing their best so it doesn't happen again. We are happy to know that our service was flexible enough for you and that our staff was helpful. We're hoping to see you very soon. Ndeye Codou, Public relations

AccorHotels certified review
Sgr Business - 16/09/2017
« Standards are slipping »

Stained carpet, poor menus and buffet, grubby towels, no shampoo, ac failure,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon R., Thank you for taking the time to tell us about your experience at the Novotel Dakar. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have a new area at Novotel the "Le LOUNGE By Accor Hôtels" and this place is only for our loyal members to check in, check out and receive special treatment. Normally you should not meet any issues during your stay. Please rest assured that we will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ndèye Codou Publique Relations

AccorHotels certified review
Mamadou T. Business - 04/09/2017
« SATISFAIT »

SATISFAIT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mamadou T., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ndeye Codou Publique Relations

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 92000.00 XOF Non member rate
From 87400.00 XOF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m ibis Dakar
ibis Dakar Hotel
From
From 57800.00 XOF Non member rate
From 54910.00 XOF Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 530 m Pullman Dakar Teranga
Pullman Dakar Teranga Hotel
From
From 107100.00 XOF Non member rate
From 107100.00 XOF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DAKAR
See rates