Novotel Dakar Hotel 4 stars

TripAdvisor rating 4.0/5 749 reviews
Novotel Dakar
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • In the heart of the Dakar business district

  • Advantage 2

  • Outdoor pool and peaceful garden

  • Some rooms have view of the sea and Gorée Island

  • Secure private parking and free WiFi

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool (Nearby)
  • Massage (Nearby)
  • Deep sea fishing/Sea fishing (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Dakar

Avenue Abdoulaye Fadiga
BP 2073
2073
18524
dakar
senegal

Tel: +221338494994

Fax: (+221)338238929

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    Blaise Diagne Intl Airport At 60km / 37 miles

GPS :14.668828, -17.426773

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room overlooking the town with a double bed

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: Courtyard side, City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Spacious room with twin beds, overlooking the town.

  • Max. number of persons: ‌3
  • Area: From 16
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room overlooking the sea with a double bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Sea side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Spacious room with twin beds, overlooking the sea.

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Sea side, Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 double bed, Ocean side

  • Max. number of persons: ‌4
  • Area: From 50
  • Views: Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

La Calebasse

Type of cuisine: International

KHARFOU

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

N LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 100 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Dakar

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,732 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

749 reviews

Why I return every single time

Customer review rating 4.0/5

Vítor F. Business - 02/07/2019 AccorHotels certified review

Excellent staff Excellent hotel Good location

Dear VITOR F., We very much appreciate your comments regarding your stay at the Novotel Dakar. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Mr.

Customer review rating 4.0/5

Erick Business - 01/07/2019 AccorHotels certified review

Satisfactory

Dear Erick Ronald Onyango K., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Not satisfied

Customer review rating 4.0/5

Adrian Business - 30/06/2019 AccorHotels certified review

Staff in an international hotel could not speak English and i was overcharged on food unfairly. There was cheaper food available but staff only marketed the more expensive buffet.

Dear Adrian Jocelyne F., Thank you for taking the time to tell us about your experience at the Novotel Dakar. We are sorry that your experience did not meet your expectations; please allow us to express oursincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team.

UN worker

Customer review rating 4.0/5

Abigail M. Business - 28/06/2019 AccorHotels certified review

It was lovely,and the staff were so kind and lovely especiall cheikh the receptionist.I loved his professionalism.

Dear ABIGAIL M., We appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Marketing & Communication

Customer review rating 4.0/5

G. S. Couples - 25/06/2019 AccorHotels certified review

Week end en couple

Cher Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Dakar. C’est avec plaisir que nous recevons vos compliments et nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau. Cordialement, La Direction.

No Complain

Customer review rating 4.0/5

S. C. P. Business - 24/06/2019 AccorHotels certified review

Had an excellent and fulfilling stay during the time

Dear P. S., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Disappointment

Customer review rating 4.0/5

Mat S. Business - 21/06/2019 AccorHotels certified review

Carpet in the floor small bad

Dear Mat S., Thank you for taking the time to tell us about your experience at the Novotel Dakar. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team.

Good

Customer review rating 4.0/5

S. Business - 21/06/2019 AccorHotels certified review

Good

Dear Amara S., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

excellent

Customer review rating 4.0/5

Anonymous Business - 17/06/2019 AccorHotels certified review

We enjoyed the hospitality. it was great

Dear Henry Robert M., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is a pleasure to receive positive feedback. We will share your comments with our team.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Lovely stay

Customer review rating 4.0/5

Z. Business - 13/06/2019 AccorHotels certified review

Had a pleasant time.Great staff, lovely breakfast. Lovely comfortable outside space and pool

Dear John Z., We appreciate your comments regarding your stay at the Novotel Dakar. It is a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, Sincerely, Management Team

A pleasure to be in Dakar and a beautiful hotel.

Customer review rating 4.0/5

Ldg Friends - 13/06/2019 AccorHotels certified review

Very enjoyable, rooms were clean, good location, and staff was very professional and helpful. Great choices for breakfast.

Dear Linda G., We appreciate your comments regarding your stay at the Novotel Dakar. It is a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Management Team.

sATISFIED

Customer review rating 4.0/5

Anonymous Business - 12/06/2019 AccorHotels certified review

welcoming and helpful staff. very professional. Rooms comfortable. food needed more diversification and monitoring. some choices were running out.

Dear Justine G., We appreciate your feedback regarding your stay at the Novotel Dakar. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

It was great moment with very dedicated and committed staff.

Customer review rating 4.0/5

Samuel G. Business - 11/06/2019 AccorHotels certified review

I was very pleased and satisfied with the good and cordial relations of the Front Desk Team. They are very lovely and approachable. The team in the restaurant was doing a fantastic job, very calm and humble and offering very good services. I also admired the security in the hotel, keep it up. I felt very safe and secured.

Dear Samuel G., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Very good

Customer review rating 4.0/5

Rev. T. N. Business - 25/05/2019 AccorHotels certified review

Staff were courteous. WiFi connection was very good. Food was fresh and good. Well cooked. There was variety from vegetarian to meat lovers. However the single beds joined together was not good for me. Room was clean to expectation. The receiption were very good and cooperative in man respects

Dear Taylor N., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sorry for the bed issue, we will do the necessary to avoid it next time. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Satisfactory

Customer review rating 4.0/5

Kenneth A. D. Business - 13/05/2019 AccorHotels certified review

My stay was very pleasant

Dear Mister KENNETH ATO D., Thank you for choosing the Novotel Dakar for your stay. It is always a pleasure to receive positive feedback. However, we have noticed that your experience with the check/out wasn't responding to your expectations. Please accept our appologies for that, could you please tell us more about that? Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

Unsatisfying

Customer review rating 4.0/5

C. Business - 28/04/2019 AccorHotels certified review

The carpets in the room were filthy, looked and felt like it hasn't been cleaned in forever. The staff were helpful. The saucers for breakfast? Why do we not get plates to use?

Dear KUBERAN C., Thank you for taking the time to tell us about your experience at the Novotel Dakar. We are sincerely sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem that you have had with your breakfast and your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

Satisying

Customer review rating 4.0/5

Fatima Business - 26/04/2019 AccorHotels certified review

My experience was good. The room was comfortable and hotel staff and services were satisfactory.

Dear Mrs Binta D., We sincerely appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Satisfied

Customer review rating 4.0/5

Anonymous Business - 22/04/2019 AccorHotels certified review

Good reception by Sheikh, nice meals

Dear CHARITY B., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Super service.

Customer review rating 4.0/5

N. D. Business - 19/04/2019 AccorHotels certified review

The check-in was great and welcoming. The service was perfect, including in the bar and restaurant. I enjoyed the personal attention in the room.

Dear Mister D. N., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

my stay was good.

Customer review rating 4.0/5

Timothy K. A. Business - 16/04/2019 AccorHotels certified review

Coming in that hot afternoon from the airport, the security was sharp at the entrance and the front desk was ready for check in but the number of persons was not enough for the number of guests at the time. the rooms were tidy and the environment was without noise. Congratulations, you are doing well.

Dear Mr Timothy Kwami A., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team
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