Hotel - Novotel Dakar
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Novotel Hotel

Novotel Dakar Hotel

Avenue Abdoulaye Fadiga  BP 2073 
18524  DAKAR
SENEGAL

510 reviews
TripAdvisor Rating Based on 510 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Pet allowed
  • Outdoor unheated pool  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Pet allowed
  • Air Conditioning
  • Airport shuttle
    • AEROPORT LEOPOLD SEDAR SENGHOR
    • Leopold Sedar Senghor
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Massage  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 241 rooms
  • 250 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 911 reviews

Our guest reviews for Novotel Dakar

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 510 reviews
AccorHotels certified review
Sgr Business - 16/09/2017
« Standards are slipping »

Stained carpet, poor menus and buffet, grubby towels, no shampoo, ac failure,

AccorHotels certified review
Mamadou T. Business - 04/09/2017
« SATISFAIT »

SATISFAIT

AccorHotels certified review
Clovis M. Business - 15/08/2017
« Mr. Clovis »

Reception team was very friendly. Mostly room lady called Yacine. she is Very professional and took care of my room like i was her own child.. very caring and respectful.. Reminded me of my own mother. But novotel should have a gym place

AccorHotels certified review
Kevin P. E. Couples - 08/08/2017
« Great stay »

Very nice hotel with beautiful decor and peaceful location

AccorHotels certified review
Bright F. Business - 07/08/2017
« Bad customer service and wrong billing on your account »

I was over billed, the amount for my stay was 325 USD but Novotel Dakar deduction 425 USD from from card after i even paid all other expenses in cash. They are unwilling to respond to my complaint. Nobody responds to your email. I complained in the hotel but they were all just moving me to another person. My first experience with them was horrible and I'm not sure i will ever use their services. I wouldn't recommend novotel Dakar to anyone

AccorHotels certified review
Mhs Couples - 24/07/2017
« Alright stay, but not more »

check-in was really poor. people were incompetent and totally helpless lounge area was not attended room was ok, but not more service in the restaurants was slow quality of food mediocre only check-out was ok as we found the only competent person in the hotel it seems (Banna - she really went out of her way to provide a good experience, being helpful with transport etc)

AccorHotels certified review
R. H. Solo - 15/07/2017
« Easy and flexible »

Ideal Hotel based near almost every were in City of Dakar , staff speak English as well the French which is mainly spoken in Senegal ..

AccorHotels certified review
Martin Business - 14/07/2017
« Room okay, but service is lacking »

Positives: room was clean, bed was comfortable, felt secure and the pool area looked gorgeous. Food was surprisingly good. Temperature in the room was perfect. Negative: tiny beds, instead of a larger bed. Wi-Fi is too slow and unreliable. Power outlet blocked by a metal prong. Safe was locked, couldn't open it. Absolutely no smiling at checkin and check out. Restaurant and lounge service excruciatingly slow (15 minutes just to get a menu). Beer was skunked (too old). No trash can in the bathroom. Would not recommend this location.

AccorHotels certified review
Kevin Business - 09/07/2017
« Air-conditioner made a huge noise in the room. Carpets are dirty. »

Poor

AccorHotels certified review
Gary Business - 03/07/2017
« Ok »

Breakfast buffet needs more attention all mornings more than half of the items were missing and had to constantly request items.

AccorHotels certified review
Segun. M. Business - 30/06/2017
« New to overhaul structure »

Neat, functional. But Currently a lot of hotels meet this criteria so there is a need to be innovative with design

AccorHotels certified review
Xtobl Business - 26/06/2017
« Satisfactory overall »

Hotel staff is exceptional, which is always a big plus, however rooms will soon need to be renovated... Mine was also right next to the elevators and I could hear them going all night. Also, what is up with the pillows??!!! They are horribly granular. Airport shuttle schedule needs to be reviewed to allow for some flexibility; I ended up taking a cab or would have had to wait in the parked vehicle, at the airport, for one and a half hours. Not what you want to do after a 15 hour flight!

AccorHotels certified review
Jean-marc K. Friends - 20/06/2017
« Great welcome and great stay »

It was fantastic to be greeted warmly, with an upgrade to a suite and some lovely welcome gifts. Our stay was great throughout and the hotel has superb facilities. Welcomes like this is why I only use Accor if I can.

AccorHotels certified review
Brian C. Business - 19/06/2017
« Excellent experience. »

In every occasion, staff were courteous, professional, and offered great customer service. Rooms were nice, the food was excellent and staff were friendly and helpful.

AccorHotels certified review
Kitty Business - 16/06/2017
« The rooms were odd with the toilet separated by the sink. And the food was petty disgusting. »

I would not stay there again.

AccorHotels certified review
Sebre I. Solo - 05/06/2017

Good but there were not hot meat for ramadan breakfast

AccorHotels certified review
Lr Business - 04/06/2017
« For short business stay »

Good location if you need to stay downtown Dakar. Impressive security dispositions giving you however the feeling to tay in a protected ghetto.

AccorHotels certified review
Bradley B. Business - 22/05/2017
« A very mediocre property and food offering for the rate charged »

The quality of the rooms was not very good, the mattress was terrible and the room decor and finishing was poor The breakfast offering was poor and the service was particularly poor The service at the pool bar was particularly poor and it was evident that it was understaffed

AccorHotels certified review
Anonymous Business - 07/05/2017

Arrived to find only one person on reception and about 10 people trying to check in. Fortunately I was at the front of the queue. Room was ok but carpet looked very old. Breakfast good. Staff friendly. Pity there is not gym.

AccorHotels certified review
Anonymous Business - 06/05/2017

Cool, but breakfasts doesn't includes African foods

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