Hotel - Novotel Wroclaw City
Novotel Hotel Novotel Hotel

Novotel Wroclaw City Hotel

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4.0/5 431 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 181.00 PLN Non member rate
From 162.90 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Outdoor secure car park PLN 25 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Outdoor secure car park PLN 25 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Polish
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Outdoor playground for children
  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 145 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,072 reviews

Our guest reviews for Novotel Wroclaw City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 431 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Ismail B Business - 16/11/2017
« Good hotel if you don't need to be in city center »

Good hotel if you don't need to be in city center. Need to be more accurate on the invoices, (date of check out indicated was same as date of check in). Large but expensive car park (like in most hotels in Poland anyway)

AccorHotels certified review
Dusan Business - 19/10/2017
« Ok for the room, so-so for the dinner »

Main point is dealing with the main course : Pasta sauce Chanterelles The "S" would suggest the plural, while the quantity of Chanterrelles did not even achive 1... Not bad, but disappointing. It seems that the receipe was made by a finance manager, that even can't count till 1, not by a chef. Let's add that the service was OK, but could take time during the dinner to come sometimes to visitcustomers and ask if everything is OK. In my case, I would have changed my plate and took a sandwich. I cmade a claim to your cook, that kindly proposed to offer us the desert. I appreciated but declined the offer. When I will need just to refill my stomach I may return to your "restaurant", but even though, I will avoid it. and when I will wish to have dinner, I will go somewhere else. In summary, your know how to offer rooms is OK, remain on that area, that is your field of expertise.

AccorHotels certified review
Adrian Business - 18/10/2017
« Really loud hotel. »

At the hotel i found nice and really helpfull staff. But at night no one told the loud guest to be more quiet because of night silence.

AccorHotels certified review
Szymon P. Business - 07/10/2017
« SUPER »

SUPER

AccorHotels certified review
Joanna Business - 28/09/2017
« Was amazing »

It was great

AccorHotels certified review
Lenka K. Families - 25/09/2017
« excellent experience »

staff was very friendly and helpful. the hotel is very old building but redesigned inside

AccorHotels certified review
Mark P. Business - 24/09/2017
« Very poor standard of a hotel »

Room was damp and had a bad smell, room dated and needs refurbished, I boiled the kettle and the smell in room increased, reception staff plesent and helpful, bar staff not so plesent, limited restaurant menu, I was leaving in the morning before breakfast so ordered breakfast to go, this contained two sandwiches made with stale bread

AccorHotels certified review
Mervyn R. Couples - 12/09/2017
« Bathrooms could be improved »

Whilst in general the rooms are good; some improvements to the bathrooms would be appreachated. the floors are cold - under floor heating other Accor Group Hotels have this. Also no heated towel rail in bathroom would be apprecahed.

AccorHotels certified review
Michal Families - 11/09/2017
« Just overnight »

We came late and left in the morning. Hotel was OK, we got room at the end of the corridor, so far away from lift and restaurant, in a quiet place. Just as I have asked. Bed was comfortable, room clean and bathroom spacious. In the morning we had very good breakfast, so we could leave. I do recommend theis hotel if you need to leave early (easy access to the highway)

TripAdvisor review
Business - 07/09/2017
« Excellent location for car travel; spotless service; old Commie times building under repair. »

Most said already in the title. I only stayed there overnight, so I may have avoided noises of repair works. The night was very quiet and cozy, the breakfast more than satisfactory. Three kilometers of detour from major highways - it is really worth its while. If I wanted to visit the town of Wrocław I would have chosen a different hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek K, Thank you so much for your opinion. It's really nice to read that. We hope that in the near future, we will have a pleasure to entertain you in Novotel Wrocław City. Regards Agnieszka Mędrak

AccorHotels certified review
Tom Families - 04/09/2017
« Data privacy of guests is not respected »

In general, the service of the hotel was good (7/10). The rooms were clean and functional, the breakfast buffet was extensive and the staff was friendly and helpful. The hotel is located directly between the highway and Wroclaw downtown, the latter of which can be easily reached within 20 minutes per tram near to the hotel. Unfortunately, the cash machine in front of the hotel entry is expensive when used to withdraw Polish money (Zloty) per credit card (it charged me about 7% fee). It is much better to exchange foreign currency at the counter of a bank. However, what bothered me most is the lack of respect for the data privay of guests. When I made reservations per internet I was automatically assigned a new member of "Le Club AccorHotels", although I had neither requested nor approved it. As a result, I received a couple emails related to "Le Club AccorHotels" and had to spend time with the hotline and data privacy team to cancel this unsolicited membership. The same happened a second time after I had checked-in. This behavior is not acceptable for a serius hotel and is the reason why I derate my rating and recommend any guests to use a temporary email address when making reservations.

AccorHotels certified review
Marcin Families - 25/08/2017
« all as expected »

all as expected

TripAdvisor review
Couples - 17/08/2017
« A very good hotel for a stopover. »

We stayed in this hotel after arriving in Wroclaw Airport and before heading down south towards Czechia. This hotel is not placed in a city center but next to A4 highway, which makes it a perfect stopover for a night while travelling. The exterior does not give a good first impression (old communist style building) yet inside it is much much better. Reception, lobby, bar and restaurant are all kept up to Novotel standards. Rooms are clean and spacious. I cannot say a bad word about any of that. Breakfast service is good, giving you a sufficient choice of different dishes. A special note and thank you to the hotel staff - everyone was very kind and helpful, especially bartender Lukasz. Overall it is a good quality hotel, reasonably priced and placed perfectly near the highway in case you are driving by car. I do recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you very much for taking time to share your opinion on TripAdvisor. We are more than happy to read that your stay was enjoyable! It is a great pleasure to receive such a wonderful feedback. Please be sure that we will pass your kind words to entire Team - in particural Łukasz Please feel always warmly welcome at Novotel Wrocław CITY. Regards Agnieszka Mędrak

AccorHotels certified review
Anonymous Families - 13/08/2017
« Hot »

Breakfast ok, room very hot ;(

AccorHotels certified review
Rafal Business - 13/08/2017
« Lovely staff, but poor hotel design and location of some rooms »

It was short but I was warmly greeted by Monika (staff member). Room in which I have stayed was close to open space and door were not fully soundproof. Breakfast was nice. Quite diversified. Once again. Lovely staff.

AccorHotels certified review
Julia Families - 08/08/2017
« Average »

The building is quite old and would require a renovation. The garden was relaxing and quiet, good atmosphere. Big children could play with Playstation, and small one could find toys in the lobby as well. Facilities in the room could be better - doors show scratches and signs of cleaning agents..bed linen had holes, tap in the bathroom was not easy to regulate to get cold water - it was either extremely hot one, or just a very narrow stream of cold water (very annoying). The shower also was not a great pleasure - water's temperature was "jumping" from cold to hot during the whole shower time. Air conditioning was producing some noise, but effectiveness was close to zero. Breakfast was OK.

AccorHotels certified review
방. Business - 01/08/2017
« Bad smell from toilet »

My room no. was 136. I had chech-in at 10 pm and slept right away. When I waked up early morning, I could smell something bad in the room. I knew that it comes from the toilet. But I didn't try to ask the desk to change the room because I leave the following day.

AccorHotels certified review
K Business - 03/07/2017
« nice hotel, very bad food »

the hotel is nice and clean but the food is vey bad, porridge is just milk with few oats floating at the bottom of the pot, and the restaurant dishes are very disappointing, poorly seasoned and ridiculously overpriced, please do something about it. I wouldn't mind paying more for decent food, what what you offer is really depressing

AccorHotels certified review
Freewifinowyes Business - 29/06/2017
« Ufff »

Firstly, I was very dissapoint that none of the staff recogniced me as superior status. I asked a quite room and I got room number (137). Was quite but no minibar in the room and no airconditioning. The curtains in the room did close completely from the light. And finally the toilet was leaking watter from the floor constantly. In the breakfast time all the time the cafe machine was broken and fixed and broken and fixed and broken and fix. Not only one day, even single day continuouisly. Please fix asap!.Very dissapointing.

AccorHotels certified review
Anthony W. Families - 28/06/2017
« Most enjoyable »

We found the staff very helpful and pleasant, especially.Maigurata (bosia) who went out of her way to help us.The room as usual was very clean and tidy. The only criticism I have is the small amount of food served at the evening meal in the restaurant, but this is only a small criticism.

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