Novotel Wroclaw City Hotel 3 stars

TripAdvisor rating 4.0/5 580 reviews
Novotel Wroclaw City
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • In exclusive residential district of Wroclaw

  • Restaurant overlooking the garden, extensive buffet breakfast

  • Conference center, high speed wireless Internet

  • Playroom for kids with games console

  • Close to highway, convenient access to city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Shoe shine machine
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wroclaw City

ul. Wyścigowa 35
53-011
wroclaw
poland

Tel: +48713398051

Fax: (+48)71/3398075

Contact email

Check-in from 14h00

Check out up to 12h00

  • OLD TOWN :   144 WOJSZYCKA

  • WROCLAW GL. RAILWAY STATION :   17 RADIO TELEWIZJA

  • WROCLAW GLOWNY RAILWAY STATION :   9, 16 LAST STOP

  • By plane

    WROCLAW STRACHOWICE At 12km / 7.5 miles

  • By train

    WROCLAW GLOWNY At 6km / 3.73 miles

GPS :51.068275, 17.008756

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with a double bed and a sofa

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard room with twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Comfortable Superior Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Comfortable Superior Room with 1 double bed and convertible sofa.

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Comfortable Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Comfortable Executive Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with one queen-size bed and sofa

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Superior room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

13:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

After an exhausting day join us for a cup of coffee or a drink. The atmosphere here is perfect for both business meetings and relaxation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 295

  • Maximum capacity: 290 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Wroclaw City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,904 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

580 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great, clean and friendly hotel.

Customer review rating 4.3/5

Liz Couples - 07/08/2019 AccorHotels review

All staff very friendly and made you welcome. Rooms were very spacious and clean. All modern equipment and furniture. Will stay here again.

Dear Liz, Thank you very much for your amazing review. We are delighted that you had a good time and our team made your stay enjoyable. It will be pleasure for us to host you again. Feel welcome. Kind regards, Ilona Porwol General manager

I feel safe and sound in your hotel.

Customer review rating 4.3/5

Jiří Business - 26/07/2019 AccorHotels review

Cleanliness and hygiene is on high level! Receptionists are nice, helpful and knows languages spoken and written really well. Staff on bar and on breakfast is swift and kind, but I have had a bit of language barrier (I am Czech and tried both Czech language and English as well).

Dear Jiri, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. Looking forward to welcoming you back in the future. Warm regards, Ilona Porwol General manager

Positive Initial Experience

Customer review rating 4.3/5

Chad Business - 23/07/2019 AccorHotels review

Mediocre hotel on the near Southern outskirts of the city of Wroclaw. For the most part it is clean and well organized and the majority of the staff is friendly. However it seems that the hotel ideal focuses more of their hospitality towards the convention group attendees rather than the comfort of their guests that actually stay at their hotel. You would hope that it would be equal in customer support yet it is definitely not. Overall my 6 day stay was okay yet the very last morning was completely ruined by one of the staff members. An average height bald male staff member yelled at me as if I was a child disobeying house rules. All for approaching the breakfast bar area before the 0630 time frame for a cup of coffee and the hard boiled eggs that were already laid out. First in Polish and then a one word response in English after he was aware that I do not speak Polish because I apologized for not understanding. Within the first few days of my stay I started to take notice that the staff will cater to an earlier time or more service if you are of local nationality? I would love to have more time to learn the language to maximize professionalism and respect towards the country that I am visiting for work yet I am just too busy. The summarization is that my profession will bring me here again and I will avoid staying at this location again.

Dear Mr. Chad, Thank you very much for taking the time to tell us about your experience during your say in our hotel. I am ao sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. I have met with all my managers and we are working on the solution what will help us to guarantee comfort of stay of our Guests during high occupancy in high season. We will pay as well more attention to better logistic of our service in restaurant, especially during breakfast. We talk about your comments with our restaurant team. Your feedback is very important to us and will do our best to improve standard in my hotel. I hope that you will give us a chance to present yourself on the better side the next time you stay. I really hope that I will have an opportunity to welcome you again in our hotel and serve you the quality of service on the highest level. With best regards Sincerely, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

good

Customer review rating 4.3/5

Lari Business - 27/06/2019 AccorHotels review

all good

Dear Lari, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Ilona Porwol General manager

Great Hotel

Customer review rating 4.3/5

Daniel M. Friends - 24/06/2019 AccorHotels review

Perfect hotel just outside of town. Stayed here for a near-by wedding and Hotel organised an early check-in and late check-out which suited our travel plans. Rooms very modern and staff very helpful. Would stay again.

Dear Daniel, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Fantastic, great location, safe.

Customer review rating 4.3/5

Mary Couples - 18/06/2019 AccorHotels review

Great, would stay there again! Staff very helpful, clean accommodation and safe.

Dear Mary, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Marker 'paying' near to service 'Parking'

Customer review rating 4.3/5

Anonymous Families - 21/05/2019 AccorHotels review

It is a great place. There are comfortable rooms, tasty breakfast. I have one purpose. If you added a marker 'paying' near to service 'Parking' on your website it would be more userfriendly.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad to hear that you had an enjoyable stay with us and our roomsand breakfast have met your expectations. Thank you for your sugesstion about paiment for the parking. It is only by hearing about our customers' experiences that we can improve our service. We hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Economy class in good price

Customer review rating 4.3/5

Steven Families - 19/05/2019 AccorHotels review

I was find this hotel on public reservation system and called directly to the hotel. I received offer in good price, cheaper than apartmants inthe city. Breakfast very good. Just one bed experience, price for parking in fact was double.

Dear Steven, Thank you for taking the time to provide us with your feedback. I am happy to hear that you had an enjoyable stay with us and our breakfast has met your expectations. We do hope that we will have another opportunity to welcome you back at the Novotel Wroclaw City. Sincerely, Ilona Porwol General manager

L.

Customer review rating 4.3/5

L. Business - 25/04/2019 AccorHotels review

all ok, apart from shower - a lot of water gets on the floor and have to use a lot of towel to wipe it.

Dear L., Thank you for taking the time to share your feedback. We look forward to your next return. Sincerely, Ilona Porwol General manager

Novotel Wroclaw

Customer review rating 4.3/5

Tomasz Business - 20/04/2019 AccorHotels review

It was a very nice idea with the Guest of the day Prize. I was really nicely surprised

Dear Tomasz, We are pleased to hear that you appreciate the prize. Thank you for these kind words! We look forward to welcoming you back in the near future. Sincerely, Ilona Porwol General manager

Good hotel

Customer review rating 4.3/5

Peeter Business - 09/04/2019 AccorHotels review

Tis was very nice stay! The room was excellent!

Dear Peeter, Thank you for staying at Novotel Wroclaw City and for your positive feedback. I am glad to hear our hotel met your expectations. It would be our pleasure to welcome you back in the near future. Sincerely, Ilona Porwol General manager

Nice facility with freindly and helpful staff

Customer review rating 4.3/5

Anonymous Business - 28/03/2019 AccorHotels review

Overall it was a good stay. Coffee in the room was terrible and no creamer packets for coffee in the room.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are pleased to read that you were satisfied with our services. Thank you also for providing us with aspects that need to be improved. All your remarks will be taken into consideration. I hope that we will have the pleasure of welcoming you back to Novotel Wrocław City in the near future Sincerely, Ilona Porwol General manager

Nice hotel

Customer review rating 4.3/5

Peeter Business - 01/03/2019 AccorHotels review

Was very good stay in Wroclaw, in Novotel!

Dear Peeter, Thank you for taking your time to write us such a great review. We are delighted to hear you enjoyed your stay. We hope it was not your last visit and we will have an opportunity to welcome you again in the near future. Sincerely, Ilona Porwoł General manager

Good

Customer review rating 4.3/5

Marceli Business - 22/02/2019 AccorHotels review

Super

Szanowny Panie Marceli, W imieniu całego zespołu Novotel Wrocław City serdecznie dziękuję za Pana opinię i cieszę się, że pobyt należał do udanych. Zapraszamy do ponownego skorzystania z naszych usług. Z poważaniem, Ilona Porwoł Dyrektor hotelu

Great place for business

Customer review rating 4.3/5

Tad K. Business - 21/02/2019 AccorHotels review

Very good location, with easy access from motoraway. Very friendly team staring at the front desk, bar and restaurant. I felt very welcome. Room is nice and clean with very useful furniture and lights. Food in the restaurant is fresh and tasty. In the end, I felt as most important person for them

Dear Guest, Thank you for such a positive feedback! It was a pleasure to welcome you in our hotel. We are delighted to hear that you truly enjoyed your stay, our interior design, food and service. We look forward to having you back as a Guest of our hotel. Sincerely, Ilona Porwoł General manager

Perfect service

Customer review rating 4.3/5

Michal Families - 14/01/2019 AccorHotels review

Perfect service and room. The only thing that was bothering me was the A/C which was not working and I couldn't open a window - small kid

Dear Mr S., Thank you kindly for your comments regarding your stay at the Novotel Wroclaw City. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for inconvenience with air conditioning. In case you would like to stay in our hotel in the future, please submit any troubles to our front office Staff - this way our team could solve the problem immiediately in order to make your stay pleasent. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Very good!

Customer review rating 4.3/5

Rafał D. Families - 10/01/2019 AccorHotels review

All was up to expected level

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Nice stay and very good breakfest

Customer review rating 4.3/5

Aivars P. Families - 08/01/2019 AccorHotels review

Nice hotel, easy to reach from highway, good parking (extra charge) at the hotel. Very good breakfest, fresh juice was a real highlight. Pets are welcome in the hotel too, though for extra charge. One minus - no options for a dinner, if you arrive in the late evening.

Dear Mr Aivaras P, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are happy to know you enjoyed your stay. Thank your for positive remakrs regarding breakfast quality. We are sorry to hear you faced an inconvenience with late dinner. Your opinion will help us avoid similar situations in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager and Novotel Wroclaw City team

Good quality as usual

Customer review rating 4.3/5

Klaudia Families - 29/12/2018 AccorHotels review

Novotel is my favorite brand and when I travel I usually choose one. I was very happy with the quality of the newly renovated room however it was a bit dissapointing that I had to pay extra for a room with a bath. I traveled with a small child so I requested one as it’s much easier to give a bath than shower to a little one... I stayed in another Novotel in Wroclaw and they never asked me to pay extra for that. Nevertheless all the other aspects were as good as I expected.

Pleasant stay

Customer review rating 4.3/5

Daniel Business - 25/12/2018 AccorHotels review

Little remarks except for the fact there was no way to control the temperature of the room. Sometimes it was a bit chilly.

Dear Daniel, Thank you for taking the time to share your feedback. It is very nice to know you had pleasant stay with us. If you woud have any problems in the room in the future, at the reception desk we are always available to help. We hope to welcome you back to our hotel very soon! Sincerely, Ilona Porwoł General manager
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