Hotel - Novotel Wroclaw City
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Novotel Hotel

Novotel Wroclaw City Hotel

ul. Wyścigowa 35 
53-011  WROCLAW
POLAND

417 reviews
TripAdvisor Rating Based on 417 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Outdoor secure car park PLN 25 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Outdoor playground for children

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Outdoor secure car park PLN 25 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Polish
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Outdoor playground for children
  • Other sports activities (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 145 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,017 reviews

Our guest reviews for Novotel Wroclaw City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 417 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mervyn R. Couples - 12/09/2017
« Bathrooms could be improved »

Whilst in general the rooms are good; some improvements to the bathrooms would be appreachated. the floors are cold - under floor heating other Accor Group Hotels have this. Also no heated towel rail in bathroom would be apprecahed.

AccorHotels certified review
Michal Families - 11/09/2017
« Just overnight »

We came late and left in the morning. Hotel was OK, we got room at the end of the corridor, so far away from lift and restaurant, in a quiet place. Just as I have asked. Bed was comfortable, room clean and bathroom spacious. In the morning we had very good breakfast, so we could leave. I do recommend theis hotel if you need to leave early (easy access to the highway)

TripAdvisor review
Business - 07/09/2017
« Excellent location for car travel; spotless service; old Commie times building under repair. »

Most said already in the title. I only stayed there overnight, so I may have avoided noises of repair works. The night was very quiet and cozy, the breakfast more than satisfactory. Three kilometers of detour from major highways - it is really worth its while. If I wanted to visit the town of Wrocław I would have chosen a different hotel.

AccorHotels certified review
Tom Families - 04/09/2017
« Data privacy of guests is not respected »

In general, the service of the hotel was good (7/10). The rooms were clean and functional, the breakfast buffet was extensive and the staff was friendly and helpful. The hotel is located directly between the highway and Wroclaw downtown, the latter of which can be easily reached within 20 minutes per tram near to the hotel. Unfortunately, the cash machine in front of the hotel entry is expensive when used to withdraw Polish money (Zloty) per credit card (it charged me about 7% fee). It is much better to exchange foreign currency at the counter of a bank. However, what bothered me most is the lack of respect for the data privay of guests. When I made reservations per internet I was automatically assigned a new member of "Le Club AccorHotels", although I had neither requested nor approved it. As a result, I received a couple emails related to "Le Club AccorHotels" and had to spend time with the hotline and data privacy team to cancel this unsolicited membership. The same happened a second time after I had checked-in. This behavior is not acceptable for a serius hotel and is the reason why I derate my rating and recommend any guests to use a temporary email address when making reservations.

AccorHotels certified review
Marcin Families - 25/08/2017
« all as expected »

all as expected

TripAdvisor review
Couples - 17/08/2017
« A very good hotel for a stopover. »

We stayed in this hotel after arriving in Wroclaw Airport and before heading down south towards Czechia. This hotel is not placed in a city center but next to A4 highway, which makes it a perfect stopover for a night while travelling. The exterior does not give a good first impression (old communist style building) yet inside it is much much better. Reception, lobby, bar and restaurant are all kept up to Novotel standards. Rooms are clean and spacious. I cannot say a bad word about any of that. Breakfast service is good, giving you a sufficient choice of different dishes. A special note and thank you to the hotel staff - everyone was very kind and helpful, especially bartender Lukasz. Overall it is a good quality hotel, reasonably priced and placed perfectly near the highway in case you are driving by car. I do recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Thank you very much for taking time to share your opinion on TripAdvisor. We are more than happy to read that your stay was enjoyable! It is a great pleasure to receive such a wonderful feedback. Please be sure that we will pass your kind words to entire Team - in particural Łukasz Please feel always warmly welcome at Novotel Wrocław CITY. Regards Agnieszka Mędrak

AccorHotels certified review
Anonymous Families - 13/08/2017
« Hot »

Breakfast ok, room very hot ;(

AccorHotels certified review
Rafal Business - 13/08/2017
« Lovely staff, but poor hotel design and location of some rooms »

It was short but I was warmly greeted by Monika (staff member). Room in which I have stayed was close to open space and door were not fully soundproof. Breakfast was nice. Quite diversified. Once again. Lovely staff.

AccorHotels certified review
Julia Families - 08/08/2017
« Average »

The building is quite old and would require a renovation. The garden was relaxing and quiet, good atmosphere. Big children could play with Playstation, and small one could find toys in the lobby as well. Facilities in the room could be better - doors show scratches and signs of cleaning agents..bed linen had holes, tap in the bathroom was not easy to regulate to get cold water - it was either extremely hot one, or just a very narrow stream of cold water (very annoying). The shower also was not a great pleasure - water's temperature was "jumping" from cold to hot during the whole shower time. Air conditioning was producing some noise, but effectiveness was close to zero. Breakfast was OK.

AccorHotels certified review
방정욱 Business - 01/08/2017
« Bad smell from toilet »

My room no. was 136. I had chech-in at 10 pm and slept right away. When I waked up early morning, I could smell something bad in the room. I knew that it comes from the toilet. But I didn't try to ask the desk to change the room because I leave the following day.

AccorHotels certified review
K Business - 03/07/2017
« nice hotel, very bad food »

the hotel is nice and clean but the food is vey bad, porridge is just milk with few oats floating at the bottom of the pot, and the restaurant dishes are very disappointing, poorly seasoned and ridiculously overpriced, please do something about it. I wouldn't mind paying more for decent food, what what you offer is really depressing

AccorHotels certified review
Freewifinowyes Business - 29/06/2017
« Ufff »

Firstly, I was very dissapoint that none of the staff recogniced me as superior status. I asked a quite room and I got room number (137). Was quite but no minibar in the room and no airconditioning. The curtains in the room did close completely from the light. And finally the toilet was leaking watter from the floor constantly. In the breakfast time all the time the cafe machine was broken and fixed and broken and fixed and broken and fix. Not only one day, even single day continuouisly. Please fix asap!.Very dissapointing.

AccorHotels certified review
Anthony W. Families - 28/06/2017
« Most enjoyable »

We found the staff very helpful and pleasant, especially.Maigurata (bosia) who went out of her way to help us.The room as usual was very clean and tidy. The only criticism I have is the small amount of food served at the evening meal in the restaurant, but this is only a small criticism.

AccorHotels certified review
Mr C. Business - 11/06/2017
« Enjoyable stay helpful staff »

There was no kettle in room and a small refrigerator would have been good to keep bottles of water cold (room 111) The staff were all very helpful will be back in September

AccorHotels certified review
Paweł Business - 30/05/2017
« Nice hotel stuff. »

I was very satisfied about hotel stuff. Everyone were nice and helpful. Food was quite good. One thing what wasn't satisfied for me was conference room - too small, lack of desks.

AccorHotels certified review
Anonymous Couples - 30/04/2017

Super

AccorHotels certified review
Anonymous Business - 09/04/2017

Great staff. Good room.

AccorHotels certified review
Anonymous Families - 21/03/2017

Very clean and friendly only disappointing part was there was no under cover smoking area or seating outside for smokers also because of the language barrier some sort of proof to show the restaurant staff that breakfast is already paid

AccorHotels certified review
Anonymous Business - 09/03/2017

Great service. Good rooms. Overall pretty hearable talks of other people durig the night. Noise is at the edge.

AccorHotels certified review
Anonymous Business - 05/02/2017

This is the second or third time, I stop in Accorhotel network, while travelling on business trip. I am really satisfied with the reception serviceminded personnel, room facilities and food variety for breakfast. I will definitely recommend your hotel.

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