Hotel - Novotel Warszawa Airport
Novotel Hotel Novotel Hotel

Novotel Warszawa Airport Hotel

4.0/5 1,222 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 194.00 PLN Non member rate
From 174.60 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Outdoor car park PLN 55 per day (PLN 150 for buses; booking required) (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • FREDERIC CHOPIN AIRPORT
    • WARSZAWA OKECIE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Our Executive room offers you additional products and services: Nespresso coffee machine, iPod docking station, additional toiletries, bathrobe and slippers, free Wi-Fi, local phone calls and water, 4pm check-out. Maximum 2 adults and 2 children.

  • 286 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,064 reviews

Our guest reviews for Novotel Warszawa Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,222 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 14/08/2018 TripAdvisor review
« Excellent 4 nights stay »

Nice connecting rooms perfect for our family, in which Nespresso machines are a real plus.Friendly and attentive staff made our stay pleasant. Swimming pool was great during the heatwave we experienced during our stay. Parking should be free.Recommends a lot, and will be back !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for sharing your valuable feedback. We are more than happy that stay met your expectations and that efforts of our staff are noticed. It is our hope that in the nearest future we will have another opportunity to welcome you in our hotel. Kind regards, Ewa Zbróg Guest Experience Specialist

Roldhan A. Business - 11/08/2018 AccorHotels certified review
« Great customer service but air conditioning is not enough »

Check in and out process was swift. However, room assigned was quite far and it was at the end part on the ground floor. Room was nice and spacious but the air conditioning is not really well I didn't got a good sleep during my stay because the room temperature was too hot. The receptionist who attended me during my check out was really accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for sharing your valuable feedback. At the beginning I would like to kindly apologize for the inconvenience regarding air conditioning. Unfortunately this time the sun was stronger than our air conditioning. :( I hope that despite this minus, you enjoyed your stay with us. We would love to welcome you again in our hotel. Kind regards, Ewa Zbróg Guest Experience Specialist

Barbara Couples - 06/08/2018 AccorHotels certified review
« Good, clean, with friendly and attentive staff »

Great stay and highly recommended. We will stay again. The only improvements we felt could have been made were that the air con in the room was noisy, and that we had late check out but our card locked us out of the room. Not a huge problem and was sorted out straight away by reception, but we had got out of the pool and were dripping wet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for visiting our hotel and sharing your opinion. We fully understand your small frustration about the blocked card. Please let us apologize for that. We will remind our receptionist to be more careful about the late check-out. We hope that we will have an opportunity to welcome you again in future. Regards, Natalia Dobrowolska Guest Experience Manager

Navin K. Business - 06/08/2018 AccorHotels certified review

The hotel is located very close to the airport, & the free shuttle service is very good. But I am very disappointed with the air conditioning in the hotel. The lobby area & the restaurant were rather warm, & it seemed as if the air conditioning was switched off. The state of air conditioning in the room wasn't any better. Even after setting the temperature to the lowest at 8 degrees, the room remained uncomfortably warm. In the end, I had to keep the windows open throughout the night. This was not expected from Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your review. We are very sorry for the problems with the air-conditioning. During these unusually hot days in Warsaw our air-conditioning might not work enough efficiently. We are fully aware about this situation and we are doing our best to fix the problems. We have already passed your remark to our Technician department. It is our hope this situation will not discourage you from our services and we will have a chance to welcome you again in future. Regards, Natalia Dobrowolska Guest Experience Manager

Anonymous Business - 06/08/2018 AccorHotels certified review
« Significantly better than last time »

I stay every month in Novotel Warsaw Airport and the guest experience varies a lot. Last time I had serious problems with the restaurant service, this time it was OK. During these stay the only disturbing factor was that my key card was not working properly so I needed to walk all the way from room 55 to reception to have it changed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We are happy that you are choosing our hotel regularly and that your experience is getting better. We would like to get to know what we can do to make your future stays more comfortable. We will contact you personally. Thank you. Regards, Natalia Dobrowolska Guest Experience Manager

David Friends - 05/08/2018 AccorHotels certified review
« Clean Quiet Convenient place to stay near airport »

Overall very good. Room 037 needs a better seal around the shower door. There is At Least a one centimeter gap all around so water pours out onto the bathroom floor. Result is rotting of the regular door frame on both sides. That is not up to Polish standards!! Everything else in the room had a high quality level of fit and finish, e.g. the tile work was beautifully done, clean and modern like I would expect in a Polish hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate that you reported technical issue which exist in our bathroom. Please, rest assured that we have already passed your remark to our Technician and the problem is fixed. We are looking forward to welcome you again in future Sir! Regards, Natalia Dobrowolska Guest Experience Manager

Elias Families - 04/08/2018 AccorHotels certified review
« MR »

Extremely pleasant. The accommodation is very close to the airport and that is why we chose to stay at the Novotel Warszawa Airport. The food was great and the saff were friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Warszawa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalia Dobrowolska Guest Experience Manager

Anonymous Business - 03/08/2018 AccorHotels certified review
« lack of customer service »

First night was disappointing as no one was picking up reception phone and room service line wasn’t answered for long time as well.receptioms taff were amateurish -poor experience for a Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for posting your review. We are very sorry to read that your stay did not meet your expectations. It is our hope we will have another opportunity to welcome you again and and provide a service you deserve. Regards, Natalia Dobrowolska Guest Experience Manager

Alex Families - 03/08/2018 AccorHotels certified review
« Nice rest in Warsaw »

Outside pool and Xbox on reception are cool for kids. Good location next to Chopin airport with transfer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are happy that we managed to meet expectations of your family, especially your kids! Please feel always warmly welcome at the Novotel Warszawa Airport. Regards, Natalia Dobrowolska Guest Experience Manager

Lina Families - 01/08/2018 AccorHotels certified review
« Great short stay :) »

We reallly liked place for kids to play. Stuff was very helpful when we needed to check why we didn’t get pizza which we ordered online :) really Happy and will recommend to my friends :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you very much for sharing your opinion. We are happy that we managed to help you :). We are looking forward to welcome you in future! Regards, Natalia Dobrowolska Guest Experience Manager

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Good »

Good service from the hotel

Volga Families - 30/07/2018 AccorHotels certified review
« All was perfect »

The room was very clean and comfortable. Fitness room is not bad. The restaurant was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you very much for taking your time to share your opinion with us. We are more than happy to read that your stay was enjoyable! Please be sure that we will pass your kind words to the rest of our team. Your satisfaction is the best motivation for us! We would be delighted to welcome you again at Novotel Warszawa Airport :). Regards, Natalia Dobrowolska Guest Expeience Manager

Anonymous Families - 30/07/2018 AccorHotels certified review
« Except of the restaurant a very good stay »

Good breakfast, good choice, breakfast staff is very friendly and helpful A lot of space in the rooms, house keeping did a very good job every day Staff at the front desk was friendly and open to answer different questions Staff in the bar/restaurant was not very friendly/welcoming. Also the food was not that what we expected (last year same period everything was very good, we had diner a few times in the hotel). Steak was dry and grey, hamburger was wet and portions for the kids (5 and 2 years old) were to big and also dry. We had diner only once and did not came back on other evenings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your feedback with us. We are very happy that you had a pleasant experience at our front office and your appreciate the work of our housekeeping ladies. We are very concerned about your remarks about our food and attitude of our waiters. Please rest assured that we have already alarmed our Chef and Manager of Gastronomy. As you are our loyal client we will make sure that such situation will not occur again in future. We apologize for your unpleasant experience. Please contact us (e-mail: h0…) when you will be coming back to our hotel. We will make sure to make your stay more convenient. Regards, Natalia Dobrowolska Guest Experience Manager

Anonymous Friends - 26/07/2018 AccorHotels certified review

Hotel and the room were generally ok, but air conditioning was not working while temp. outside was close to 30 degrees. It was just blowing warm air and I do not think this is acceptable for a 4* hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for sharing your feedback with us. We are very sorry to read that the air-conditioning was not functioning well. Please rest assured that we have already reported that to our Technician Department. It is our hope, this situation will not discourage you from our services and we will have an opportunity to welcome you in future. If you will decide to come back to us, please write to us directly: h0… We will do our best to make your stay enjoyable. Regrads, Natalia Dobrowolska Guest Experience Manager

Pawel Families - 24/07/2018 AccorHotels certified review

Everything at the hotel was fantastic 10+ with the expecting of the service at novo which i would rate at 0...we came down to novo for a quick drink no-one of the two waiters helped us, didn't even acknowledged us even though they weren't doing much at the moment...after a few minutes w just left

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you very much for sharing your valuable feedback. We are happy, that stay met your expectations. We would like to apologize for the situation in our bar. We are concerned about it. Be sure that we will pass this information to the Manager of gastronomy. It is our hope, that this situation will not discourage you to our hotel and we will have another opportunity to welcome you again. Kind regards, Ewa Zbróg Guest Experience Specialist

Tom Families - 23/07/2018 AccorHotels certified review
« Average at best »

If you are looking for no thrills stay it is adequate. The pool wasn't accessable on the first day on the second was very cold. The room was advertised as AC equipped. The AC didn't work very well if at all. Bathroom was clean, tho.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your review. Your remarks are very valuable for the whole team. We know in which areas we need improvement. We are sorry, that stay did not met your expectations. It is our priority to guarantee only good memories for our guests. It is our great hope, that in the nearest future we will have another opportunity to welcome you in our hotel. We will do our best to regain your trust. Kind regards, Ewa Zbróg Guest Experience Specialist

W. Families - 21/07/2018 AccorHotels certified review
« A disaster. »

We came for 1 night with our 11- year old daughter and went to bed in order to have a quiter qe night / good sleep before early morning flight in the folowing day. Stayed in a room 479. We were all already asleep when someone (another guest) entered our room - opened the door with her card. My daugther was awoke , petrified. Around .22.30 i.e. half an hour later, when our daughter relaxed and was almost awoke again, a receptionist phoned, waking us up to check our names. We were not aboe to fall asleap till 3.00 am. I wish I ha dnot stayed at your htel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your valuable feedback We are very concerned about what happened during your stay. Regarding your review, we will contact with you directly. It is our hope that in the nearest future, we will have an opportunity to welcome you again. Kind regards, Ewa Zbróg Guest Experience Specialist

Olivier T. Business - 21/07/2018 AccorHotels certified review
« Worst service at NOVO restaurant. Unsatisfactory room where the air conditioning did not work. »

After a long day of travel, we decided to stay at the NOVOTEL airport location in Warsaw, Poland. We assumed it was right by the airport. It was not. It was quite a distance outside the airport. We checked into the room. The room was uncomfortably hot. We turned on the air conditioning. It was extremely weak but we assumed that it would cool down after... so after checking in we decided to have dinner at the NOVO restaurant at around 11:15 pm. We were exhausted and simply wanted a nice meal. There was no hostess to seat us. Ok that is fine. We waited looking at the 7 men behind the bar to provide us with a menu. They were looking at us but clearly preferred to converse among themselves and act very unprofessionally. After waiting quite some time we grabbed the menus ourselves. The restaurant was dirty and there were flies everywhere. Suffice it to say that the service was absolutely despicable. We returned to our hotel room and spent the night in a room that was extremely hot as the air conditioning did nothing. The breakfast area was also very dirty with flies everywhere also. We thought the Novotel had higher standards around the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for sharing your valued feedback. We are sorry that stay did not met your expectations. It is our priority, to guarantee the best experience for our guests. Please be sure, that I have passed your review to Food&Beverage Manager. It is our great hope, that we will have another opportunity to welcome you in our hotel. Kind regards, Ewa Zbrog Guest Experience Specialist

Couples - 20/07/2018 TripAdvisor review
« On route to Poland. »

This hotel is somewhat aged and the standard of accommodation was not up to 4 standard. As an Accor plus platinum member we were very disappointed not to receive upgrade as booking was made months in advance. Will not use this hotel close to airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you very much for sharing your valuable feedback. We are sorry, that stay did not met your expectations. Satisfaction of guests is our priority. We would love to give the upgrade to all of our loyal guests, unfortunately it is not always available. It is our great hope, that it will not discourage you to our hotel. It will be a great pleasure to welcome you again. Kind regards, Ewa Zbróg Guest Experience Specialist

Anonymous Business - 16/07/2018 AccorHotels certified review
« Good except the shuttle »

50 mns to join after a call the first time From hotel Okay The second time: a taxi after 30 lns ( having reached the point before the departure time) From hotel Okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for posting your review. We are glad to read that your stay was pleasant. Please let us apologize for the inconveniences with the shuttle. It is our hope, you will come back to Novotel Warszawa Airport in future. Regards, Natalia Dobrowolska Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 194.00 PLN Non member rate
From 174.60 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates