Novotel Warszawa Airport Hotel 4 stars

TripAdvisor rating 4.0/5 1,367 reviews
Novotel Warszawa Airport
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+ 26 Services
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Hotel extras

  • 5 minutes to the Chopin airport

  • Parking for guests

  • Fitness center and outdoor swimming pool

  • Novo Square Lounge Bar restaurant with garden

  • Conference complex for up to 730 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Warszawa Airport

UL. 1 Sierpnia 1
02-134
warsaw
poland

Tel: +48225756000

Fax: (+48)22/8463686

Contact email

Check-in from 14h00

Check out up to 12h00

  • FROM THE AIRPORT 175 188 :   175, 188,504 NOVOTEL

  • FROM THE CENTRAL RAILWAY STATION :   175 NOVOTEL

  • By plane

    FREDERIC CHOPIN AIRPORT At 2km / 1.24 miles - Shuttle free

  • By plane

    WARSZAWA OKECIE At 2km / 1.24 miles - Shuttle free

  • By train

    CENTRAL STATION At 5km / 3.13 miles

  • By train

    ZACHODNIA STATION At 4km / 2.5 miles

GPS :52.191367, 20.981558

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Our Executive room offers you additional products and services: Nespresso coffee machine, iPod docking station, additional toiletries, bathrobe and slippers, free Wi-Fi, local phone calls and water, 4pm check-out. Maximum 2 adults and 2 children.

Standard room

  • Max. number of persons: 4
  • Wireless internet in your room

MyRoom by Agata : Surfer Room / Standard room max for 2 adults

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Business Desk

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

MyRoom by Kamil: Digital room / Standard Room with 1 double bed and Sofa

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Business Desk

MyRoom by Martyna: Green room / Standard room max for 2 adults

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Business Desk

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

NOVO2 is an innovative combination of a bar and a restaurant, offering a balanced international menu including gluten-free and vegetarian options.

Lunch

08:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

Discover the place where life tastes better.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 200

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Warszawa Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,670 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,367 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent hotel, but problem with shuttle.

Customer review rating 4.4/5

Albert K. Solo - 09/10/2019 AccorHotels review

I have stayed with Novatel all over the world and have always been very pleased but, this time no shuttle showed at the airport, no one answered the phone so I took a taxi. The taxi did not have a visa machine, so big problem. I had to use the ATM in the hotel which made the taxi very expensive, when I complain , I was told yes the shuttle was there - NO IT WAS NOT THERE.

Dear Valued Guest, Thank you for sharing your feedback with us. We are sorry that you found difficulties with our shuttle. Please let us investigate this case. It is also our hope, we will have an opportunity to welcome you back. Regards, Natalia Jędrzejewska Guest Experience Manager

The "digital" room was more like a digital nostalgia room

Customer review rating 4.4/5

Damir Business - 08/10/2019 AccorHotels review

The "digital" room might have been cool back in 2014, but in 2019 it has been depreciated long time ago. If you want to play with the idea of a digital room, keep up with the technological advancement. My monitor is the size of the TV in the room.

Great breakfast, location and space, disappointing room

Customer review rating 4.4/5

Sebastian Families - 08/10/2019 AccorHotels review

The location and space are great. I enjoyed the breakfast with great selection of fresh fruit and vegetables. I was disappointed by non-working locks in the bathroom and restroom in the room and broken shelf next to the bed. It seemed as no one cares about the maintenance of those.

Dear Sir, Thank you for sharing your feedback with us. We are very sorry to read that your stay was not fully satisfying. Please let us apologize for unacceptable problem with the shelf in your room. We have already fix it. It is our hope, that despite this situation, we will have another opportunity to welcome you again. Regards, Natalia Jędrzejewska Guest Experience Manager
Customer review rating 4.4/5

Mourad I. Solo - 07/10/2019 AccorHotels review

Not so good

Wonderful staff is what makes this a great hotel.

Customer review rating 4.4/5

Dean L. Solo - 06/10/2019 AccorHotels review

Excellent.

horrible

TripAdvisor rating 4.0/5

Ewre1018 Couples - 05/10/2019 TripAdvisor review

I bought regular room, it was in ground floor and very dark. Sheets were dirty and we paid extra for premium room. Premium room had broken AC, phone and TV. We felt so cold in that room. Reception couldn't figure out and didn't give answer us. I had to go 3 times to reception. We were sleeping with electric heater as homeless. We stayed 3 nights and they didn't change bed sheets. When we wanted to change them, they said we don't have housekeeping now. Premium room is worst then normal. They said premium room is noise proof but I could her everything from another room. They gave margarine and low quality stuffs for breakfast. It can be only one star hotel..

Dear Valued Guest, Thank you for sharing your review. Please let us apologize for the inconveniences you experienced. We are very sorry that your stay did not fully meet your expectations. We would like to assure you that we have passed your remarks to our management. It is also our hope that we will have another opportunity to welcome you again and provide for you a better service. Regards, Natalia Jędrzejewska Guest Experience Manager

not so good this time

Customer review rating 4.4/5

Michal Business - 29/09/2019 AccorHotels review

+ great breakfast - bad smell in the room - blocked water drain in the shower

Dear Valued Guest, Thank you for sharing your feedback with us. We are glad to read that you are visiting our hotel regularly. Please let us apologize for the problems with the drain in the shower. We have already reported this issue to our technician department. We are very sorry for trouble. It is our hope that we will have an opportunity to welcome you back soon. Regards, Natalia Jędrzejewska Guest Experience Manager

Clean and comfortable Hotel in a convenient area

Customer review rating 4.4/5

Anna Families - 27/09/2019 AccorHotels review

Another enjoyable stay. The only problem were noisy hotel guests who go out for a smoke after midnight into the rear garden. This is the enclosed area at the back of the hotel overlooked by guest bedrooms. Unfortunately at night time the sound carries and we were woken up on 2 occasions. This has been already discussed with the management and we were compensated, however it also did happen during my previous stay in May, so it is something that needs to be rectified. Otherwise all was good. Excellent breakfasts deserve a mention and the staff were very helpful and friendly.

Dear Madam, Thank you for sharing your feedback with us. We are glad that you have clarified this issue during the conversation with our manager during stay. Please rest assured that we will pass your remarks to our general manager and discuss it to provide the steps to prevent such situation on future. Regards, Natalia Jędrzejewska Guest Experience Manager

Short but restful stay

Customer review rating 4.4/5

Anonymous Friends - 26/09/2019 AccorHotels review

Overall it was a good experience. Check in was a bit rushed, the check-in clerk was speaking fast and I didn’t catch everything he said, and I was too tired to ask. The room was great, clean and bed was comfortable

Poor front receptionist experience. Noisy environment on G Floor.

Customer review rating 4.4/5

Smath S. Families - 25/09/2019 AccorHotels review

Receptionist offered the wrong room type and wrong number of staying person different from booking (booked for 1 double room for 1 person and 1 twin for 2 person but get offered 2 double for total 2 persons) . She even insisted that nothing on the system say that we booked twin room or even total of 3 persons. Fortunately we have the booking ticket as prove, then she gave up. Not a single apology though. Got the rooms on G-floors (060 + 057) which surrounding rooms drinking and yelling until 2-3 a.m. (seem like a big tour group checked in that night) Had a flight on 7 a.m. but barely got any sleep. This hotel is the worst experience in our Poland trip. (On the bright side, the room itself was comfy and the location was very convenience.)

Dear Valued Guest, Thank you for sharing your feedback with us, please let us contact you directly to explain this situation. Regards, Natalia Jędrzejewska Guest Experience Manager

Brief but perfect

Customer review rating 4.4/5

Anonymous Solo - 24/09/2019 AccorHotels review

I only had a short stay (was in the hotel less than 12 hours), but everything was perfect. I had just finished a 3 week tour of Poland, stayed in a lot of hotels, but the bed at the Novotel was the most comfortable of all of them! Room was nice and quiet. Bathroom / shower clean and spacious. Staff in the restaurant and at check in / check out were all very friendly.

Dear Madam, We are very glad to read that you have chosen our hotel during your trip in Poland :). We are also proud to read that our bed was the best among other hotels! Thank you for your great opinion. It is our hope that we will have an opportunity to welcome you again in future! Regards, Natalia Jędrzejewska Guest Experience Manager

Fire Alarm

Customer review rating 4.4/5

Lee Couples - 23/09/2019 AccorHotels review

I understand some things are out of the hotels' control. But after having the fire/emergency alarm and instructions going for over an hour, which resulted in no sleep for the night, it wasn't a very good stay. What made it worse, was that there was NO apology!

Dear Valued Guest, Thank you for sharing your valuable feedback with us. Please let us apologize for the inconveniences during the night when there was a fire alarm. We truly understand how uncomfortable and unpleasant was this experience for you. We would like to assure you that our priority was to check if there is no fire and your life is not threatened first. We followed our strict procedures and our employees did their best during this difficult, stressful moment for everyone. We agree that you deserve an explanation and please accept our sincere apologies now. Please rest assured that we have already discussed this case widely with our management and we took into consideration all remarks of our Guests. We are very sorry that your experienced this situation in our hotel and it is also our strong hope, that we will have an opportunity to welcome you back in future and provide for you the best service. Regards, Ewa Zbróg Guest Experience Specialist

Very neat, tidy and excellent value for money.Highly recommended as a 3 star hotel.

Customer review rating 4.4/5

A.k. Solo - 23/09/2019 AccorHotels review

Everything went smoothly.In particular, restaurant had good service and good food

Terrible

Customer review rating 4.4/5

Dave Couples - 22/09/2019 AccorHotels review

Check in was great & shuttle driver was very good. The room was noisy so we got to hear all our neighbours till midnight. We had requested a 3 am wake up call and shuttle for 4:15 to Airport for an early departure. The Fire alarm went off at 1:30 am and we were asked to exit the building. The alarm rang for 45 minutes then when we went back in the all clear message played for 15 minutes. Not a very good experince and poor communication during the process.

Dear Valued Guest, Thank you for sharing your valuable feedback with us. Please let us apologize for the inconveniences during the night when there was a fire alarm. We truly understand how uncomfortable and unpleasant was this experience for you. We would like to assure you that our priority was to check if there is no fire and your life is not threatened first. We followed our strict procedures and our employees did their best during this difficult, stressful moment for everyone. We agree that you deserve an explanation and please accept our sincere apologies now. Please rest assured that we have already discussed this case widely with our management and we took into consideration all remarks of our Guests. We are very sorry that your experienced this situation in our hotel and it is also our strong hope, that we will have an opportunity to welcome you back in future and provide for you the best service. Regards, Ewa Zbróg Guest Experience Specialist

Very good hotel for travellers departing Warsaw by air

Customer review rating 4.4/5

Toni Business - 22/09/2019 AccorHotels review

As usual service was good and sauna was working which was all what I need for this evening

Dear Sir, Thank you for choosing our hotel and sharing your opinion. We are glad that our hotel did meet your expectations. Please feel always warmly welcome at our hotel! Regards, Natalia Jędrzejewska Guest Experience Manager

Simple and easy, very nice hotel.

Customer review rating 4.4/5

C C. Business - 19/09/2019 AccorHotels review

Short notice booking, very straight forward and helpful staff.

sleep time between flights

Customer review rating 4.4/5

Anonymous Couples - 13/09/2019 AccorHotels review

The hotel was perfect for a good sleep between flights as I was going to lax and I had 8 hours in the airport .

central location

Customer review rating 4.4/5

Fabian Solo - 13/09/2019 AccorHotels review

nice room, good breakfast

OK but could be better

TripAdvisor rating 4.0/5

michal333 Couples - 13/09/2019 TripAdvisor review

I used to stay at that hotel quite often. Usually everything is ok but this time I get "digital room" which I do not recomend. They gave me that room even though I ordered different one. The "digital room" is located vey close to reception desk with big sign "digital room". Some guests think that it is a public room with computers and they try to get inside! That is horrible.

Dear Sir, thank you for sharing your valuable feedback. We are very concerned about your remarks regarding Digital room, as it is the first time we receive such feedback. I would like to assure you that I will share it with our management. It is our great hope that in the future you will visit us again. Kind regards, Ewa Zbróg Guest Experience Specialist

Excellence

Customer review rating 4.4/5

Rosario M. Friends - 12/09/2019 AccorHotels review

Very good

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