Hotel - Novotel Warszawa Airport
Novotel Hotel Novotel Hotel

Novotel Warszawa Airport Hotel

4.0/5 1,259 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Outdoor car park PLN 55 per day (PLN 150 for buses; booking required) (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 80  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • FREDERIC CHOPIN AIRPORT
    • WARSZAWA OKECIE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Our Executive room offers you additional products and services: Nespresso coffee machine, iPod docking station, additional toiletries, bathrobe and slippers, free Wi-Fi, local phone calls and water, 4pm check-out. Maximum 2 adults and 2 children.

  • 286 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Tea and coffee making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,407 reviews

Our guest reviews for Novotel Warszawa Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,259 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nasim A. Solo - 09/11/2018 AccorHotels certified review
« Short "Day stay" - Novotel Warsaw Airport »

Thankful to the hotel for allowing me a short "day stay" during an extended transit in Warsaw. It was very comfortable and restful. Overall a positive experience. On the negative side, the hotel is about 15 minutes ride away from the airport, by Public bus or taxi. The hotel shuttle operates at very restrictive times and not available to me neither for Arrival or Departure. Both the location and the shuttle service were not made clear and created disappointment and inconvenience. Otherwise all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing our hotel and your feedback. We appreciate your remarks about our shuttle bus. Please rest assured that we will pass your opinion to our management. Regards, Natalia Jędrzejewska Guest Experience Manager

Carlos Families - 08/11/2018 AccorHotels certified review
« Hg »

Good

Anonymous Business - 07/11/2018 AccorHotels certified review

would be great to have an omelett made every morning and from 7 am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for sharing your feedback with us. Please be kindly inform that I passed your remark about omelette to our Chef. I would like to encourage you to ask our waiter for an omelette, if the live cooking station is not yet prepared. We will always make additional dish for you on request. Nevertheless, we will discuss your constructive remark. Sincerely, Natalia Jędrzejewska Guest Experience Manager

Koen W. Business - 06/11/2018 AccorHotels certified review
« as expected - decent rooms, joyful atmosphere and good food »

as expected - decent rooms, joyful atmosphere and good food

Gene Business - 04/11/2018 AccorHotels certified review
« Good, very pleasant experience. »

Room was satisfactory, but the wash room seemed to be warmer than the rest of the room and so the temperature of the entire room felt too high. I had to keep the window open even though it was cold outside. So the room temperature was difficult to maintain. Food was excellent. No problems with food and presentation. Nice staff but when I would use the phone to ask questions or get customer service, most of the time no one would answer the phone. Bar was good, and service was excellent. Conference room and gathering area was good but there was a day when the conference tables were too close together which made it difficult to move; they were so close that I almost hit the water bottle behind me. The temperature of the room was good. Conference food and drinks were excellent. WIFI was slow. Too slow in comparison with other hotels. Gym/fitness center was good but too hot and humid !! Temperature control is needed. Also, the treadmills are appear old; many other hotels have more advanced treadmills that offer many options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for sharing your feedback with us. Please be informed that we will pass all your remarks to our management. We will be more than happy to welcome you again in future. Regards, Natalia Jędrzejewska Guest Experience Manager

Barbara Couples - 02/11/2018 AccorHotels certified review
« In my view the best hotel close to the airport »

Very good location.Comfortable.The young staff very friendly and helpful.

Friends getaway - 01/11/2018 TripAdvisor review
« Great Hotel »

cozy and comfort room, clean modern furniture, excellent restaurant, competent and cary staff, convenient access to public transport, close destination to airport, easy reach to seeing city sites, fast internet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is great to read that your stay was pleasant. Thank you for sharing your feedback with us and wonderful assessment. Please, feel always warmly welcome at our hotel. Regards, Natalia Jędrzejewska Guest Experience Manager

Lat Business - 31/10/2018 AccorHotels certified review
« Clean, reasonably spacious, convenient for meeting, staff not helpful »

The hotel room was clean and reasonably spacious. Location nearby airport was great for international meeting. Staff was however not reasonably helpful. In response to my request for a late check-out for a few hours, staff at check-in counter first replied that they were fully booked and could not possibly offer me a late check-out. While I elaborated that the late check-out was for breastfeeding-related matters, the staff said extension would be possible with a fee. This revealed that staff were telling lies about room vacancy and not trying to understand actual need of customers. It was disappointing to see such a service standard in this reputable hotel brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your feedback. Please be informed that we are very sorry that reaction of our staff put you in such uncomfortable position. We have already reported your review to our Front Office Manager. We are going to have a discussion with our employees. Please let u apologize for this situation. It is our hope that we will have another opportunity to welcome you again and provide professional service you deserve. Regards, Natalia Jędrzejewska Guest Experience Manager

Andrii Friends - 30/10/2018 AccorHotels certified review
« Great Hotel »

cozy and clean room, excellent restaurant, competent staff, convenient access to transport, styles interior, delicious local cuisine, quiet and peace for best leasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Warszawa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalia Jędrzejewska Guest Experience Manager

S. N. Business - 29/10/2018 AccorHotels certified review
« Good service »

Good service but have a little bit trouble booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your feedback with us. We are glad to read your stay was satisfying. We are concerned about your remark about the booking process. We will contact you personally. Regards, Natalia Jędrzejewska Guest Experience Manager

S. D. Business - 29/10/2018 AccorHotels certified review
« Excellent Hotel and Service »

Excellent Hotel and Service

Dean Solo - 28/10/2018 AccorHotels certified review
« Excellent. »

Excellent. One complaint. The Chef lists on the menu "Club Sandwich". It is not a Club sandwich, it is a large roll ! The original Club Sandwich was actually a sandwich and was very tasty. In my opinion, this description should be removed immediately, it is incorrect. Secondly, the large roll should be taken off the menu because it is not very tasty and is not what the customer ordered.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Sir, It was as always a pleasure to welcome you. Thank you for you honest and constructive feedback about our dish. Please rest assured that we have passed your remarks to our Chef. Thank you for your review. We are looking forward for your next visit! Regards, Natalia Jędrzejewska Guest Experience Manager

Peter Business - 20/10/2018 AccorHotels certified review
« Ok »

I miss some services. Ex. Ironing service from evening to 8:00 next day...the breakfast table could be also improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for sharing your valuable feedback. We are more than happy you enjoyed your stay with us. All your remarks are very valuable for us in improving the quality of services we provide. It is our hope you will visit us again in the nearest future. Kind regards, Ewa Zbróg Guest Experience Specialist

Metin S. Couples - 18/10/2018 AccorHotels certified review
« SHORT BUT NICE STAY »

I stayed only two nights with my wife and it was pretty enough for kind welcome. Special thanks to 6thfloor housekeepers and Ewa :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you very much for your wonderful review. It was a great pleasure to host you here. Your satisfaction is our priority. :) It will be a great pleasure to welcome you again in our hotel. Kind regards, Ewa Zbróg Guest Experience Specialist

Anonymous Business - 17/10/2018 AccorHotels certified review

Great room, friendly staff, liked being able to walk stairs to room rather than a lift!

Anonymous Families - 16/10/2018 AccorHotels certified review
« SUPER »

SUPER

Lukas Business - 15/10/2018 AccorHotels certified review
« I always choose this hotel »

Very good service. And it is quite close to my company, higway and airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for sharing your valuable feedback. We are more than happy that location of our hotel is convenient for you and that every stay is pleasant. It is our hope you will visit us again in the nearest future. Kind regards, Ewa Zbróg Guest Experience Specialist

Bert D. Business - 14/10/2018 AccorHotels certified review
« will Not stay at this hotel again!! »

Dogs and cats were left alone in rooms nearby and barked and made noise both nights!! Very loud and noisy hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for sharing your valuable feedback. At the beginning I would like to kindly apologize for all the inconvenience you experienced during stay. We are sorry that your stay was disturbed. We will contact with you in a private message to explain this situation. It is our hope, you will give us a chance to regain your trust and to welcome you again. Kind regards, Ewa Zbróg Guest Experience Specialist

Alexey Families - 09/10/2018 AccorHotels certified review
« Great »

We stayed overnight because our flight was next morning. Fully satisfied. Very easy to get to the hotel by bus 175 or 188, very close to the bus stop. The room is very nice, and the beds are excellent. Will definitely stay there again should we have an overnight flight connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your opinion. We are very happy to read that you would like to come back to us :). Please, feel always warmly welcome at Novotel Warszawa Airport! Regards, Natalia Jędrzejewska Guest Experience Manager

Tomasz D. Families - 09/10/2018 AccorHotels certified review
« Good service, good price, very good quality »

there were not any problems during our staying at hotel. we were well welcomed and accommodation was very good. my and my family's feeling was very good . we really appreciate.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We are very pleased to read that your family stay was enjoyable. It will be a pleasure to welcome you again in Novotel Warszawa Airport! Regards, Natalia Jędrzejewska Guest Experience Manager

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