Hotel - Novotel Gdansk Centrum
Novotel Hotel Novotel Hotel

Novotel Gdansk Centrum Hotel

4.0/5 917 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Outdoor unguarded car park PLN 40 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Kayaking  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00 / 24:00
    • Opening hours : Week-end 24:00 / 24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Combine work and peace of mind. Superior Rooms combine modernity and ergonomic comfort, featuring air-conditioning, WIFI and minibar. The room can sleep up to 2 adults and 2 children.

  • 158 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,606 reviews

Our guest reviews for Novotel Gdansk Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 917 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jimgill Friends - 15/09/2018 AccorHotels certified review
« Another great stay in Gdansk »

Felt at home from the moment we arrived.It was late at night when we arrived and the staff couldn't have been more helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES A., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. Thank you a lot for such a positive review :) It was a pleasure for us to serve you at our hotel and we are happy to hear that you could felt yourself like at home :) We hope you will give us an opportunity to welcome you back in the near future :) Warm regards, Lizaveta Iwaniuk - Guest Experience Manager

Family - 15/09/2018 TripAdvisor review
« THREE NIGHTS IN GDANSK »

Novotel for me is always a safe choice ! The hotel is very conveniently located for the Old City Visits...within 5 minutes walk you are under the famous Green Gate, in the hustle and bustle of this lovely town. Yet the actual location is in a very quiet area... The building is a bit dated but not in the extent to affect the visitor.. Rooms are nice, bedding is good and bathrooms fine, everything functional! Nice to have bottled water everyday and coffee facility in the room...There is a small parking place in front of the building and more at the back. Although there is easy access to the hotel from the overfly, there is a road construction next to the hotel and a detour is necessary...The reception sent me the necessary GPS setting / instruction and it relatively easy...Now the actual road works and the construction of a residents building next to the hotel creates, sometimes, some difficulty accessing the narrow road leading to the back parking ...but always only temporarily.. Note that there was no noisy whatsoever at nights !The common areas are OK, providing some form of entertainment for minors...Rally enjoyed few games of Table Football,,,but please fix it !!!Nice gesture was the jug of help-yourself fresh lemonade on the reception counter !!! Breakfast room is looking at a lovely garden, with tables, where you can smoke (im not a smoker..) or enjoy your coffee weather permitting. Breakfast is very good, with nice variety of hot and cold choices...Instead of the person preparing waffles, I would personally prefer a person preparing fresh omelettes !! This hotels is preferred by many tour operators...and if you go for breakfast at the same time with a group of visitors there might be some waiting time till they clean up a table for you...Now with regards to coffee (and this is a general comment that applies for many hotels) : I didn't find yet, good coffee quality coming out from theses automated machines that almost every hotel is using nowadays....and is pity !!!Would I recommend this Novotel Or Would I go back ? Definitely yes!

S. Business - 10/09/2018 AccorHotels certified review
« Great location, lovely people working as team »

I had a one night stay which I got extended by another night, and, I appreciate the reservation team to assist me get a new last minute reservation. Both the ladies and men at the reception, were friendly and helpful. A hotel located at the perfect location, in the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHINDER S., Thank you so much for sharing your feedback with us. It was a pleasure for us to have you as our guest and we were happy to have a possibility to help you :) We are pleased to hear that you enjoyed your stay and the location of our hotel :) We hope you'll give us an opportunity to serve you again at Novotel Gdansk Centrum in the near future :) Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Michael Solo - 06/09/2018 AccorHotels certified review
« Stay here whilst in Gdańsk ! »

Excellent value for money, lovely staff and very convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL P., Thank you so much for sharinf your feedback with us and for choosing Novotel Gdansk Centrum :) We are pleased to hear that you enjoyed your stay and our staff :) It's a pleasure for us to know that our service met your expectations. We hope to see you back in our hotel as soon as possible (maybe for Christmas time? ;) ). Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Lee C. Solo - 01/09/2018 AccorHotels certified review
« Amazing »

Really enjoyed the stay. Hotel clean, staff helpful, perfectly situated

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEE C., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lizaveta Iwaniuk Guest Experience Manager

karlgiles Family - 23/08/2018 TripAdvisor review
« Family friendly hotel »

An extremely good hotel for families with a huge play area inside and a climbing frame outside. The hotel is very well located for visiting the old town with everything within walking distance. The service we received was very good and we will certainly stay here again for our next trip to Gdansk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear karlgiles, Thank you for your feedback. We are extremely happy to hear that you enjoyed the time with your family in our hotel :) Thank you for all your kind words regarding your stay at Novotel Gdansk Centrum. We look forward to welcoming you back at our hotel in time of your next trip to Gdansk ;) Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Fabien Families - 22/08/2018 AccorHotels certified review
« great hotel in central location »

great experience friendly staff lots of activities for kids good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABIEN L., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Floy50 Family - 22/08/2018 TripAdvisor review
« Great hotel ideal for families »

Great hotel very well located in the centre of Gdansk.Lots of activities for kids at ground floor.Good buffet breakfast and helpful staff made our stay really enjoyable.Nice outside area with playground for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Floy50, Thank you for sharing your experience with us. We are proud to hear that you could enjoy your stay and our service met your expectations :) That was a pleasure for us to have you as our guests! We hope to see you and your family again at Novotel Gdansk Centrum in the near future ;) Best regards, Lizaveta Iwaniuk Guest Experience Manager

Couples - 18/08/2018 TripAdvisor review
« "Good stay, I would recommend it" »

We stayed at this hotel for two nights. Very good hotel, just 50 meters from the old town. wonderful garden, very helpful staff. The rooms were very clean, with nice beds and happy sleeping.I would be back in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ΕΜΜΑΝΟΥΗΛ Σ, Thank you so much for sharing your experience with us and for your recommendations :) We are happy to hear that you could enjoy your stay and time in our hotel. It's a pleasure for us that the whole our service met your expectations. Can't wait to see you back in Novotel Gdansk Centrum :) Best regards, Lizaveta Iwaniuk Guest Experience Manager

Kristin B. H. Couples - 14/08/2018 AccorHotels certified review

A very appealing and nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTIN BREKKE H., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Anonymous Friends - 08/08/2018 AccorHotels certified review
« Nothing to complain about - nice and helpful staff, good breakfast and clean rooms. »

Only one small issue; our key cards needed to be replaced several times (4-5) during our 5 days stay. Not sure why this happened, as the cards was kept away from our mobile phones in our handbags. Otherwise Novotel Centrum has a perfect location just a couple of hundred meters outside the entrance to the old town, and is quiet. The garden is also a great attitude. This is my third time/summer holiday at this hotel.

Deb D. Families - 02/08/2018 AccorHotels certified review
« Great central location, ample breakfast buffet, friendly staff »

This was our first trip to Poland. We stayed in Gdansk before our official tour started. We took a private ancestral tour early in the week and were very pleased with the service we received at your hotel

Galit A. Families - 01/08/2018 AccorHotels certified review
« Very good location and nice room »

We loved the hotel, room was comfortable and we like that we got water and coffee. It is in great loaction with everything we need. The only thing was the smell of cigarette smoke in one of the rooms.

Anonymous Couples - 31/07/2018 AccorHotels certified review
« Good »

Overall satisfied, but roomservice failed twice fillling JP toiletries.

Linda Families - 22/07/2018 AccorHotels certified review
« Great staff, especially Claudia! »

Enjoyed our stay at your hotel which is in a wonderful location, close to the old town. Large variety of foods at breakfast, comfortable and quiet rooms and wonderful staff. I really appreciated Claudia’s help with troubleshooting my cell phone problems. She lent me her personal cell phone cord when I was unable to charge my phone and helped ease my mind that I probably needed a new cord which is an easy fix compared to a repair. She directed me to an iPhone store who confirmed that my problem was just the cord. Thanks, Claudia!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA P., We very much appreciate your comments regarding your stay at Novotel Gdansk Centrum and the service you experienced from Claudia :) It is always a pleasure to receive positive feedback. I have already shared your comment with Claudia and her manager. We are proud of having her in our team :) She sends you warm greetings and we all are looking forward to welcome you back in our hotel :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Merevaik Couples - 22/07/2018 AccorHotels certified review
« Good hotel in a great location »

The staff were very friendly and spoke good English. Our room was ready on arrival and like other Novotel hotels was as expected. The shower was good and there was a large TV if any person wanted it. The breakfast was extensive and had everything any guest may wish. The coffee was very good (a common failure in many hotels). The WiFi worked and I was impressed with the sensible use of IT to bill and send invoices etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER J S., We very much appreciate your kind words regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive such a positive feedback. We are happy to hear that your experience in the hotel met your expectation :) We hope your next visit will be as pleasant as the previous one. Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Paul P. Families - 22/07/2018 AccorHotels certified review
« Too warm in room without air conditioning. »

OK. It would have been better with taller shower/tub. At 6’ - 10”’tall, it was the unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul P., Thank you for taking the time to share your feedback and for all our weaknesses you noted. We will discuss it with our team and try to find the way to improve our service so you could be more satisfied with your next stay at Novotel Gdansk Centrum. We hope to welcome you back to our hotel very soon! Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Kai D. Friends - 17/07/2018 AccorHotels certified review
« Scores again »

The hotel makes my holiday complete again. The staff does everything for their guest Food is exelent. Short distance to oldtown. Have stay at novotel centrum 13-15 times, i will never change hotel when im in gdansk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAI d., Thank you so much for choosing Novotel Gdansk Centrum for so many times! We are so lucky to have you as our guest! We promise to do our best to make all your next visits as pleasant as all the previous were :) Hope to see you soon! Best regards, Liza - Guest Experience Manager

Tony Couples - 13/07/2018 AccorHotels certified review
« Smart hotel excellent position »

We had to ask to move rooms to garden side due to construction work being carried out on opposite side of hotel. Construction work is also affecting access and we had difficulty finding hotel. A few signposts from the 501 and especially by the "no through road" sign would help greatly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY B., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will do our best to improve all the weaknesses you noted. Thank you again for choosing our hotel, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Lizaveta Iwaniuk Guest Experience Manager

Naomi Couples - 12/07/2018 AccorHotels certified review

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Gdansk Centrum. Pozytywnej opinie są dla nas wielką przyjemnością. Dziękujemy za wybór Nvotel Gdańsk Centrum. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni :) Z poważaniem, Liza - Kierownik ds. Relacji z Gośćmi

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