Hotel - Novotel Gdansk Centrum
Novotel Hotel Novotel Hotel

Novotel Gdansk Centrum Hotel

4.0/5 961 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Outdoor unguarded car park PLN 40 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 55  PLN
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Kayaking  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00 / 24:00
    • Opening hours : Week-end 24:00 / 24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Combine work and peace of mind. Superior Rooms combine modernity and ergonomic comfort, featuring air-conditioning, WIFI and minibar. The room can sleep up to 2 adults and 2 children.

  • 158 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,807 reviews

Our guest reviews for Novotel Gdansk Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 961 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Adrian Couples - 14/01/2019 AccorHotels certified review
« Clean, good price, good facilities »

The staff were excellent. Rooms very clean.. nice and quiet. Good pricing structure. Very nice breakfasts too.

Krishma A. Couples - 09/01/2019 AccorHotels certified review
« First time in Gdańsk »

The hotel very conveniently placed, the staff were welcoming, the room was spacious and very comfortable, we really enjoyed our stay.

Solo travel - 09/01/2019 TripAdvisor review
« Competent typical Novotel »

Location is a little remote from the city centre, only by a minutes but the road between the Old Town and the hotel is a muddy building site.Used the on-line check in but this hadn't been processed so what's the point? No LCAH welcome drink voucher.Room was very typical Novotel. There was a gold helium balloon in the room - possibly left over from the previous guest?!There are some themed rooms which are identified when booking, and which cost no more. Would give them a go next time....Usual superbly comfortable bed. The toilet and shower are in the same room, unlike some Novotels where they are separate.Breakfast was OK - the hot food need to be hotter, and the fruit/salads/fish need to be in a chiller rather than on an open table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Mark, Thank you for your comments, as all our guest’s feedback is of high value for us. Our aim is to achieve the highest standard of service every day. I am pleased that you appreciate our location in the city center and comfortable beds. Regarding breakfast, we'll pay our attention to hot dishes. The open table for the cold dishes is equipped with cooler inside, so food stays cold and fresh. We are sorry if you don't fine them cold enough. Concurrently I am sorry for your online check-in experience and for missing the welcome drink. I've already shared your opinion with Front Office Manager, we will do our best to avoid those issues next time. As an apology for all the inconveniences we've sent you extra 3700 LCAH points. We hope you will give us a chance to show you what have we learnt from your stay by visiting us again. As you mentioned, we have 4 themed room: Rock MyRoom, Japanese MyRoom, Eco MyRoom and Speedway MyRoom. Those rooms were created by our employees. The idea is to share our passion or hobby with our guests :) Also, we have rooms with separate bathroom, but only in the rooms with 2 separate beds. Thank you again for taking your time to share your opinion with us. We are looking forward to welcome you back in the near future! Sincerely, Lizaveta Iwaniuk - Guest Experience Manager

Jazz C. Solo - 07/01/2019 AccorHotels certified review
« Typical Novotel »

Typical Novotel - very standard room layout. The themed rooms (specifically bookable) would be interesting to stay in next time. Bizarre helium balloon in the room - not sure if it was for me or left over from a previous guest! Breakfast was OK - could do with chilling items on the central table (fruits, yogurts) and warming up the freezing cold scrambled egg. No welcome drink as an LCAH status member

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK C., Thank you for your comments, as all our guest’s feedback is of high value for us. Our aim is to achieve the highest standard of service every day. I am pleased that you appreciate our location in the city center and comfortable beds. Regarding breakfast, we'll pay our attention to hot dishes. The open table for the cold dishes is equipped with cooler inside, so food stays cold and fresh. We are sorry if you don't fine them cold enough. Concurrently I am sorry for your online check-in experience and for missing the welcome drink. I've already shared your opinion with Front Office Manager, we will do our best to avoid those issues next time. As an apology for all the inconveniences we've sent you extra 370 LCAH points. We hope you will give us a chance to show you what have we learnt from your stay by visiting us again. As you mentioned, we have 4 themed room: Rock MyRoom, Japanese MyRoom, Eco MyRoom and Speedway MyRoom. Those rooms were created by our employees. The idea is to share our passion or hobby with our guests :) Also, we have rooms with separate bathroom, but only in the rooms with 2 separate beds. Thank you again for taking your time to share your opinion with us. We are looking forward to welcome you back in the near future! Sincerely, Lizaveta Iwaniuk - Guest Experience Manager

Svetlana Couples - 04/01/2019 AccorHotels certified review
« Nice hotel in center of Gdansk »

beautiful hotel in the center of Gdansk, delicious breakfasts, rooms are equipped with everything necessary, friendly staff

Yegor Couples - 30/12/2018 AccorHotels certified review

comfort and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear EGOR S., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one :) Sincerely, Liza - Guest Experience Manager

Emma Couples - 30/12/2018 AccorHotels certified review
« Fantastic stay in a central location. »

The trip was fantastic and the hotel was a great choice. Only a two minute walk to the long market we enjoyed the location. The hotel facilities where great and the bed was great. The staff where lovely and accommodating and we will definitely be backed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA M., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. Thank you for your kind words regarding our service and location :) It's a pleasure for us to know that your stay met your expectations. We hope your next visit will be as pleasant as the previous one. Sincerely, Liza - Guest Experience Manager

Tomasz Families - 23/12/2018 AccorHotels certified review
« As always - very comfortable! »

Enjoyed every minute, nice walking distance to the city center. The breakfast could be a little bit better (in general I lack more cheese products, but that's only me). Always willing to come back - cozy and nice!

Charles M. Couples - 20/12/2018 AccorHotels certified review
« mr charlie m. »

very good

Sinikka S. Friends - 12/12/2018 AccorHotels certified review
« nice rooom. god breakfst »

i will come again. Very good situation

Kelly M. Families - 10/12/2018 AccorHotels certified review
« Great comfortable and welcoming hotel, central location. »

Excellent stay. The rooms were perfect with temperature control, comfortable matress. Delicious breakfast and very welcoming staff. Made extra special with the drinks and cake sent to the room for celebrating my mums birthday.

Gary Couples - 10/12/2018 AccorHotels certified review
« Just what we required »

Very comfortable with clean rooms. The rooms were just too warm even in December and although we turned the heat right down and turned on the air conditioning it still wasn't cool enough. Others must have had the same problem as quite a number of rooms had windows open. Staff were very helpful and moved us to another room without quibble when we found our first room noisy from adjacent building work. The situation of the hotel was perfect, even closer to the town than we thought. All round good experience.

Clare T. Friends - 09/12/2018 AccorHotels certified review
« Excellent value for money »

The hotel was excellent value for money. The room was extremely clean and modern and the reception staff were really helpful and friendly. The hotel is in a great location for the old town! And I would definitely stay here again if I'm in Gdansk and would recommend this hotel to anyone visiting the city.

Johnie A. Couples - 08/12/2018 AccorHotels certified review
« Close to the center, nice staff! »

Everything was ok

Soile Friends - 07/12/2018 AccorHotels certified review
« I'm very satisfied with the hotel. »

Really good, I liked everything about the hotel. It was clean and nice. But we had a little trouble with the temperature in the room, at first it was a little too cold but eventually we figured out how to make it warmer, but it was a little complicated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOILE KATARIINA M., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will do our our best to improve the AC in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lizaveta Iwaniuk - Guest Relation Manager

Deva J. B. (. Business - 03/12/2018 AccorHotels certified review
« Good »

Everything was good, but tooth brush, tooth paste these two most essential things were missing. Usually we don't carry these things as there are very common with all other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEVI B., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. We always have the tooth paste and brushes at our guests disposal but on demand. Do not hesitate to ask our staff whatever you need, we are always ready to help and to make your stay as much enjoyable as possible :) Thank you again for sharing your experience, and we are looking forward to welcome you back soon :) Sincerely, Lizaveta Iwaniuk - Guest Relations Manager

Kev Couples - 28/11/2018 AccorHotels certified review
« An enjoyable stay »

We stayed for 3 nights as a couple . The experience was very good with early check in and comfortable rooms . We were celebrating our anniversary and 2 smiles of Prosecco were sent to the room . Housekeeping was available everyday , and breakfast was enjoyable

Th… Couples - 27/11/2018 AccorHotels certified review
« Quite good »

Dislike that you advertise a cocktails but do not have the raw material at the bar.

Noam S. Couples - 26/11/2018 AccorHotels certified review
« good value »

good value for the money, good location. great stuff. breakfast a little bit dissapointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOAM s., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. We are happy to know that the stay in our hotel met your expectations. We apologize for breakfast been disappointing, if you'll find a few minutes please send me a detailed opinion about what was wrong with it or what kind of products you expected to be on the buffet. So we were able to make you fully satisfied next time :) My e-mail address is H0… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Lizaveta Iwaniuk - Guest Relations Manager

Tomasz Couples - 22/11/2018 AccorHotels certified review
« Very nice hotel in city centre! »

- fast Wi-Fi - very good location - clean - friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Tomaszu, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Gdansk Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością :) Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Lizaveta Iwaniuk - Kierownik ds. Relacji z Gośćmi

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