Hotel - Novotel Gdansk Centrum
Novotel Hotel Novotel Hotel

Novotel Gdansk Centrum Hotel

4.0/5 886 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Outdoor unguarded car park PLN 40 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 55  PLN
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Kayaking  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00 / 24:00
    • Opening hours : Week-end 24:00 / 24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Combine work and peace of mind. Superior Rooms combine modernity and ergonomic comfort, featuring air-conditioning, WIFI and minibar. The room can sleep up to 2 adults and 2 children.

  • 158 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 2,522 reviews

Our guest reviews for Novotel Gdansk Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 886 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Naomi Couples - 12/07/2018 AccorHotels certified review

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Gdansk Centrum. Pozytywnej opinie są dla nas wielką przyjemnością. Dziękujemy za wybór Nvotel Gdańsk Centrum. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni :) Z poważaniem, Liza - Kierownik ds. Relacji z Gośćmi

Sivén Friends - 10/07/2018 AccorHotels certified review
« Good location, friendly staff, clean rooms »

The hotel is nicely located only a short walk from old town Gdansk. Very easy to get around. Clean and rather spacious room with a small fridge, probably meant for minibar use, but served well to chill water bottles. In the shower adjusting water temperature was rather tricky, you easily got either hot or cold, but this was probably due the faucet in that shower. AC was rather loud and when the fan was turned down the room got quite warm. Breakfast was pretty good with a good variety of different foods. There were a couple of bicycles available at the hotel, which is nice, but for a larger group like ours (8 people), you would have to find a separate bike rental business which there are many, but they close on 6pm. Over all a good experience, good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TEEMU S., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. Thank you for every note you meant. And we are happy that without looking at them your stay was enjoyable. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one :) Sincerely, Liza - Guest Experience Manager

Vitalijus Couples - 09/07/2018 AccorHotels certified review
« It was super. »

We arrived with a wife, the room was prepared wonderfull. Big bed, the view from the room, surprising we got some fruits on a table. I think that was because I had a bienvenuee card. We will stay in the same hotel for 100 % if we arrive to Gdansk agains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VITALIJUS V., Thank you for leaving your opinion for us :) It was a pleasure for us to meet you, our colleague from Lithuania! :) We are happy that you enjoyed your stay with us and we hope you will choose our hotel for your next visit in Gdansk ;) Sincerely, Liza - Guest Experience Manager

Mark C. D. Families - 09/07/2018 AccorHotels certified review
« The most under rated hotel in Gdansk »

We have stayed at this hotel many times during the 10 years we have visited Gdansk. It is a great hotel, great personell, rooms, food, grounds and with the expansion of Gdansk it is now in a great area of restaurants and pubs - and this will only get better. We have tried other hotels (when this one was booked) but always come back. We love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK C., Thank you from all our team for such a kind words! We are so happy to have you as our guest! :) Thank you for writing this review and sharing your great experience in our hotel :) We are inspired to do our best to make you happy here all the time! Hope to see you again in Novotel Gdansk Centrum as soon as possible. Thank you for staying with us. Sincerely, Liza - Guest Experience Manager

Trevor C. Friends - 08/07/2018 AccorHotels certified review
« quality hotel in a great location »

I like the AccorHotels brand and this hotel was very good value for money. The rooms were spacious and quiet,staff were friendly and breakfast was excellent.The hotel was also in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR C., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. Thank you for your kind words regarding our staff and the room standard. It's a pleasure for us to get such a positive feedback from our guests :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Liza - Guest Experience Manager

Elias R. Families - 08/07/2018 AccorHotels certified review
« Great vacation with family »

The breakfast was really good for a hotel in this price range. The garden was great for both eating breakfast and playing with my kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIAS R., Thank you for rating our hotel and for the kind fords regarding our garden :) We are happy that you enjoy your stay with your children. Thank you for choosing Novotel Gdansk Centrum for your stay in Gddansk. We hope we will have an opportunity to serve you again in our hotel ;) Sincerely, Liza - Guest Experience Manager

Sc Solo - 05/07/2018 AccorHotels certified review

Good rooms,nice breakfast, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON JAMES WILLIAM C., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback.Thank you for your kind words regarding our breakfast, rooms and service. We feel incredible when our guests are satisfied with their stay at our hotel! Thank you again for sharing your experience, and we will do our best to make your next visit as pleasant as the previous one. Sincerely, Liza Guest Experience Manager

Max Couples - 02/07/2018 AccorHotels certified review
« Very Happy »

The staff are friendly and the hotel and rooms are clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAX WILLIAM R., Thank you for taking the time to write a review. We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is a pleasure for us to receive such a positive feedback. Thank you for such a good words about our stuff and hotel rooms. We do our best to represent the highest level of service for our guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Liza Guest Experience Manager

Gary S. Friends - 01/07/2018 AccorHotels certified review
« Very comfortable stay »

Good breakfast clean rooms helpful staff central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY s., Thank you for sharing your feedback regarding your stay! I am glad that you enjoyed your stay. Thank you for your words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Novotel Gdansk Centrum and we hope that you will consider us for your next trip! Sincerely, Liza Guest Experience Manager

Jamie D. Families - 30/06/2018 AccorHotels certified review
« Nice hotel, confused staff »

I booked with family, and a friend booked separately but attached his booking to mine. despite having my passport in front of them they got the two bookings mixed up meaning it took way to long to get into our room, despite both of us having checked in in advance. We also knew we were arriving relatively late so had requested cot beds for our 2 young children in advance, unfortunately they were not there, and again took another 10-15 minutes with grumpy children when we wanted to get them into bed ASAP. We both checked in online in advance to make easier but didn’t seem to make any difference. Staff were pleasant enough but didn’t really seem too bothered by it all. On last day my friend was suffering from bad food poisoning and again didn’t seem too interested in accruals assisting other than calling a taxi for him. On the plus side great facilities for kids and nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., , Thank you for taking the time to tell us about your experience at the Novotel Gdansk Centrum. I am sorry that your experience did not meet your expectations - this situation should not happen. Please allow me to express my sincerest apologies. I will definitely come back to our staff members and we will take proper lesson from your case. As a compensation I would like to offer 4000 Le Club points. I hope it will reverse a bit this bed experience. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Krystian Kubas Rooms Division Manager

Maria F. Families - 29/06/2018 AccorHotels certified review
« Very nice »

I was very satisfide with the people who work in the hotell .From the restaurant, to them who keep the room. The food, and people who work in the restaurant. Most og the people in resepsjon, resept å man. He was not do Nice. He seemd almost angry. But I will come back. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Thank you so much for taking your time and writing in your comments about your stay. Hopefully we will be able to welcome you back again one day. With kind regards, Krystian Rooms Division Manager

Daniel Business - 27/06/2018 AccorHotels certified review
« sufficient »

hotel Hevelius was fully booked so I booked Novotel. Hotel is located at good location, clean but less luxury than Mercure Hevelius.

Sue Couples - 25/06/2018 AccorHotels certified review
« Great central hotel. »

Lovely hotel which is in a great location. Lots and lots of bars and restaurants in area. Hotel room was very comfortable but needed a better clean in bathroom and toilet, they weren't filthy by any stretch of the imagination but needed a little hoover to get rid of hairs that lurk in corners and unused shelves. But other than it was brilliant. Certainly stay there again. All staff was very helpful and spoke english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Illslay, Thank you so much for taking the time to write this review and choosing the Novotel Gdansk Centrum for your stay in Gdansk. I will send your compliments to our team and I hope you will give us an opportunity of welcoming you back soon. Kind regards, Krystian Rooms Division Manager

Kent W. Families - 24/06/2018 AccorHotels certified review
« Mostly ok, but bad service from reception two times. »

Bar: Very good. Spescial credit to Bartosz and Edyta for very good service all week. Restaurant: Ok, but slow service,missed two orders. Steaks should be medium+. Was not. Reception: Ok, but very bad service from male employee two times in fattige. Should not be working in reception when ordering a taxi is a problem. Cleaning: Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., First of all I would like to thank you for choosing Hotel Novotel Gdansk Centrum for your stay. I regret the fact that your stay was not entirely satisfactory, so please accept my sincere apologies. I wish to thank you for your feedback, which motivates us the most for continuous efforts to serve our guests better. I can only hope that this incident will not affect your opinion about our hotel and that you will give us another opportunity to serve you. with my best regards, Krystian Rooms Division Manager

Largemole Solo - 21/06/2018 AccorHotels certified review
« Quality hotel in quality city. »

Staff are well informed and friendly. Check in and out was fast and efficient. Room was comfortable and pleasant. I particularly liked temperature control. Free coffee and water was a bonus. I would have liked more English TV channels but realise this could cost money. The main problem was view of massive building site opposite from my window but know this is an ongoing situation which is out of the control of the hotel. Location is good in being slightly away from the bustle of the main streets but they are an easy walk away. Tram station was a few meters from the hotel entrance. Choice at breakfast was fine although I thought the fried option was somewhat greasy. The outside tables on one morning were dirty with full ash trays but were fine on another morning. Staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you so much for taking the time to write this review and choosing the Novotel Gdansk Centrum for your stay in Gdansk. I will send your compliments to our team and I hope you will give us an opportunity of welcoming you back soon. Kind regards, Krystian Rooms Division Manager

Anonymous Business - 20/06/2018 AccorHotels certified review
« Good »

Good No frills

Gunnar H. Friends - 19/06/2018 AccorHotels certified review
« Very good! »

Very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you so much for taking your time and writing in your comments about your stay. We are very glad to hear everything went so well during your stay and also to read about your praising. Hopefully we will be able to welcome you back again one day. With kind regards, Krystian Rooms Division Manager

Kurt K. Friends - 18/06/2018 AccorHotels certified review
« Nice stay »

Kindly staff and clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you so much for taking your time and writing in your comments about your stay. We are very glad to hear everything went so well during your stay and also to read about your praising. Hopefully we will be able to welcome you back again one day. With kind regards, Krystian Rooms Division Manager

Rolf W. Friends - 17/06/2018 AccorHotels certified review
« Good hotel with very good location »

Good sized rooms good cleaning and well equiped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I appreciate your visit and review. I am sorry for the inconveniences you have encountered during your stay. Nevertheless we hope that you will give us another opportunity to serve you. With kind regards, Krystian Rooms Division Manager

Hannele Friends - 14/06/2018 AccorHotels certified review
« Nice hotel in Gdansk with good location »

Novotel in Gdansk was located perfectly for visiting old town. It was not too far away from railway station. Hotel has a friendly staff and rooms are comfortable.

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