Hotel - Novotel Ambassador Seoul Doksan
Novotel Hotel Novotel Hotel

Novotel Ambassador Seoul Doksan Hotel

4.5/5 782 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary designed and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 218 rooms
  • 175 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 24 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,278 reviews

Our guest reviews for Novotel Ambassador Seoul Doksan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 782 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
NickD3762 Business - 14/12/2018 TripAdvisor review
« I always stay at Novotel Doksan »

I've been staying at this hotel on business for years. The location may not be best for touring Seoul, but the hotel is clean and professional. On my most recent trip Mr. Young at the front office gave me recommendations for nearby restaurants. There's a Burger King next door and a supermarket across the street, but I wanted to try something local on my own, which worked out great!

Business - 11/12/2018 TripAdvisor review
« Short trip to Doksan »

An enjoyable trip with pleasant stay at Novotel Ambassador Doksan. Excellent facilities and good value for money. The location is a bit out of the Seoul visiting spots but the Metro and buses get you to any location conveniently

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quest02500653856, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan

Anonymous Business - 06/12/2018 AccorHotels certified review
« Room was fine but the couch had a rip that was taped. Seems like maintenance could be a bit better. »

It was fine. Room was nice...could have been cleaned and maintained a bit better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scot Gilbert Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also regarding to your comments, we sincerely apologize for the problem that the couch had the rip. I have addressed your comments with our concerned managers so as to ensure that remedial action is taken before it becomes a real burden for our guests. All our guest’s satisfaction and comfort is very important to us and we will ensure this will not happen again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Business - 05/12/2018 TripAdvisor review
« Marvellous experience »

Staffs going the extra miles to make my stay comfortable.Enjoyed the welcome from the moment of arrival and throughout the stayed. Convenience location for restaurants and away from the busy traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear InteLLIM, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation, especially staff's service. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan

Couples - 20/11/2018 TripAdvisor review
« Reasonalbe price, good service »

I've stayed at the hotel with reasonable price. I really enjoyed sauna and breakfast in the hotel. Though the hotel seems to be remodeling on the exterior, it was great overall. I love the staffs at the counter , welcoming us with hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunshine15031402069, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation, especially with room and staff's service. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan

Solo travel - 14/11/2018 TripAdvisor review
« Friendly helpful staff »

Stayed from Nov 8-11 and Nov 12-13. It was very nice vacation with Novotel Doksan. Staff was very helpful. The location of this hotel is good with Airport bus 6004 form and to Incheon airport ( 70 min one-way ). It was surrounded by restaurants and very close to Mario shopping outlet. 10-15 walks to Doksan metro Line 1 station. Limited shuttle services till 1 pm daily to the station and shopping mall. It was clearly illustrated at Front Desk for information.Whenever I asked the staff for assistance, they are helpful and polite. Front office YOUNG, who is a helpful staff with good English Proficiency, offered me good opinion during my stays.I had a few minor issues with my rooms. Some of power sockets and built-in USB charger were not working during my first 3-night stay (Room 1211). They promised to fix it after my check-out and I hope they would . During my second stay (Room 1001), there was no power on some sockets and toilets lightings and bedside reading lamps. Then I called the service, they fixed asap. I wish the hotel manager could have taken care these minor incidents which annoy guests easily and happens quite often. In general, the hotel is very good. Remarked the bathroom toilets were quite thin and old. Also, I wish they could offer some better quality pillows.By and large, I am very happy to stay at Novotel Doksan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wongkamcheong, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. While it’s always good to receive praise, it is also extremely important for us to learn when we don’t get things right. We have used your feedback to relook for power sockets, pillows and bathroom as you mentioned. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan

Juerg W Business - 04/11/2018 TripAdvisor review
« Good place to return »

novotel doksan good connected with the airport - bus line 6004 is stopping close by the hotel - silent rooms and and good food - just missing at the breakfast the fresh Omlette Service like in the past

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juerg W, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan

Chan S. Business - 22/10/2018 AccorHotels certified review
« staff is good »

Staff is very good and helpful. Airport bus information is very help as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chan S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation, especially with room and staff's service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Henrik Business - 21/09/2018 AccorHotels certified review
« Okay »

Wifi to slow. Coffee crazy expensive in lobby. Paid 1000 krw just for the coffee papir cup

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrik Stampe J., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Morten Business - 21/09/2018 AccorHotels certified review
« Value for money with good wellness facilities »

Great stay though the day to day variety in the breakfast buffet could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Morten Abild J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Oscar M. Families - 07/09/2018 AccorHotels certified review
« good »

bathroom very clean, and the water of swimming pool good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiang Yu M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Scott G. Business - 30/07/2018 AccorHotels certified review
« General hotel provisions good but sadly let down by quality of room standards »

Severely let down by quality standard of room provided. Room booked was to be 'Superior' class however in my long global experience of hotels this rated extremely low. It would be very difficult to imagine a room lower class than what received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott G., Thank you for taking the time to tell us about your experience at the Novotel Seoul Ambassador Doksan. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. As you mentioned about the room, we have a refurnishment plan for improving the condition of the room. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We deeply appreciate your sharing your concerns, and I would like to ask you to give us the opportunity to better serve you in the near future. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Jongho P. Families - 24/07/2018 AccorHotels certified review
« mr »

pool was littlebit cold for baby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jong Ho p., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Jae Business - 23/07/2018 AccorHotels certified review
« it was nice, cozy and clean »

overall staff was very friendly and approachable. They offered luggage holding after checkout as a service. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jae Hong C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Seven S. Friends - 21/06/2018 AccorHotels certified review
« All good except no accommodation list provided »

Room is quiet and satisfied. As I booked hotel via another website, hotel refuse to provide the accommodation list. It is acceptable not to provide a invoice or a receipt but an accommodation list.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fei Seven S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we asked through email before, it would be helpful to take a proper action if you kindly let us know the meaning of Accommodation list. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

T.fredrick H. Business - 29/05/2018 AccorHotels certified review
« Excellent visit »

The Staff always makes the differance

Our hotel has responded to the review
Our hotel has responded to the review

Dear T Fredrick H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Khylie Families - 28/05/2018 AccorHotels certified review

Didn’t hv the time to explore the hotel. Service was good but the only downside was they are not able to provide the capsules coffee to me coz they said i was upgraded to the room where they hv the coffee machine but unable to refill the coffee capsules every morning! They just gave me some 3 in 1 coffee instead! I hate 3 in 1 coffee! I hv the same brand coffee machine at home and the coffee capsules doesn’t cost much. This really disappointed me coz i’m a coffee lover. Hope the next time when you want to upgrade your guest,pls don’t be so stingy for the coffee! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fong Lai W., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Zn Families - 22/05/2018 AccorHotels certified review
« Satisfied »

The hotel room is very clean. Staffs were super friendly and helpful. Overall a pleasant stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tian Zi N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

A. T. Business - 14/05/2018 AccorHotels certified review
« Sbarch Korea Visit »

A very special Hotel in Korea

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Leon J. Families - 05/05/2018 AccorHotels certified review
« totally good »

the staffs of this hotel make me very happy and are very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jae Hwan j., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

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