Novotel Ambassador Seoul Doksan Hotel 4 stars

TripAdvisor rating 4.5/5 846 reviews
Novotel Ambassador Seoul Doksan
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+ 24 Services
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Room 1

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Hotel extras

  • Massage and treatment rooms on-site

  • Free WIFI in all rooms

  • Fitness centre with indoor pool and sauna

  • Restaurant, café and snack bar

  • Green Globe certification for eco-awareness

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Doksan

378
Siheungdae-ro
Geumcheon-gu
08580
seoul
korea, republic of

Tel: +8228381101

Fax: (+82)2/8544799

Contact email

Check-in from 14h00

Check out up to 12h00

  • BLUE LINE :   150, 500 GEUMCHEON POST OFFICE

  • GREEN LINE :   5530, 5531, 5534 GEUMCHEON POST OFFICE

  • GREEN LINE 2 :   5617, 5618, 5623 GEUMCHEON POST OFFICE

  • GREEN LINE 3 :   5624, 5625, 5626 GEUMCHEON POST OFFICE

  • GREEN LINE 4 :   5627, 5630, 5713 GEUMCHEON POST OFFICE

  • LIMOUSINE BUS :   6004 IN FRONT OF HOTEL

  • DOKSAN ST :   DARK BLUE (No.1) DOKSAN STATION

  • GURO DIGITAL COMPLEX STATION :   GREEN LINE(No.2) GURO DIGITAL COMPLEX STATION

  • By plane

    GIMPO DOMESTIC APT At 14km / 8.75 miles

  • By plane

    INCHEON INTERNATIONAL AIRPORT At 30km / 18.64 miles

  • By car

    GWANGMYUNG BRIDGE At 12.07km / 7.5 miles

  • By car

    SHIHEUNG INTERCHANGE At 2km / 1.24 miles

  • By car

    SHIHEUNG-DONG At 0.1km / 0.06 miles

GPS :37.467441, 126.898436

Currently, close to our hotel

Picnic in the World Cup Park

From 01/01/2019 to 31/12/2019

At 11 km

Namsan Park in Seoul, visit

From 01/01/2019 to 31/12/2019

At 12 km

The Changing of the Royal Guard at Gyeongbokgung Palace

From 01/01/2019 to 31/12/2019

At 14 km

Dongdaemun Design Plaza by Zaha Hadid

From 01/01/2018 to 31/12/2019

At 15 km

Our accommodations

Spacious, contemporary designed and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Premier Executive Room with 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

The Korean Style Traditional Room - Ondol

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Corner Deluxe Room with 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Premier Suite with 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

GARDEN TERRACE

Type of cuisine: International

The buffet restaurant 'Garden Terrace' is located on the lobby floor and serves Korean, Japanese, Chinese, Western cuisine. In summer season, you can enjoy the live BBQ at the outdoor terrace with Waterfall and it will cool down your hot summer evenings.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PHOENIX BAR

Photo non contractuelle / Strictly non binding

The lobby lounge 'Phoenix' offers a large range of liquors as well as tea and coffee prepared by a barista. It is the perfect place for a small meeting or short rest in your busy schedule.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI PETIT CHOU

Photo non contractuelle / Strictly non binding

The deli 'Petit Chou' is located on the lobby floor and offers fresh baked bread and selection of cakes prepared by our experienced patissier. Also, wide selection of wines ready for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 540 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Doksan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,400 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

846 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very Enjoyable

Customer review rating 4.5/5

Sheila Solo - 29/06/2019 AccorHotels certified review

The staff at the front desk were very helpful and nice. They provided many types of transportation to the airport. As well as the airport bus information and times. The room as well was very clean and comfortable. I would definitely stay here again when I return to Seoul.

Dear Sheila B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Very good.

Customer review rating 4.5/5

Alexandr Business - 21/06/2019 AccorHotels certified review

I stayed in the hotel many times since 2003 and my impression is very positive. Especially I like gym and sauna, I use them every time I am staying in the hotel. For improving service I would advise to pay attention to breakfast - the is the area for improvement.

Dear Alexandr (CP) K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also like to apologize for your dissatisfaction with the breakfast and discuss the matter with the relevant department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

cozy hotel

Customer review rating 4.5/5

Vera Business - 20/06/2019 AccorHotels certified review

Since 2008 I have been staying at this hotel! I love the situation which is convenient everything is near: subway, Home plus mall, small market, daiso, cafes... Breakfasts are always fresh and tasty, the staff is always polite and helpful.

Dear Vera K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Great experience

Customer review rating 4.5/5

K. K. B. Families - 17/06/2019 AccorHotels certified review

With the best service from Ms. Julia and the best facilities including pool and sauna, we really enjoyed stay.

Dear Ki B. K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

excellent

Customer review rating 4.5/5

L. C. L. Business - 10/06/2019 AccorHotels certified review

I was pleased with the service and the quality of the room. The staff is very kind and competent.

Dear L. Cosmin L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Excellent customer service and i would like to specially say thank you to Julia.

Customer review rating 4.5/5

Laurent Business - 03/06/2019 AccorHotels certified review

The room was clean, reception staffs was friendly and helpful. Although breakfast can be further improve on by adding more varieties, I overheard the same comments made by other hotel guests in the lift too.

Dear Kek G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And also thank you for your comments about breakfast we will share your comments with head chef and hotel main kitchen department so that we try to improve the quality of breakfast and variety as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Feeling at home

TripAdvisor rating 4.5/5

Guide08121132156 Solo travel - 27/05/2019 TripAdvisor review

Some years ago I stayed in the same hotel, but then visited other hotels in Seoul. This time I was glad to return. At arrival I was welcome very friendly by Mr Young. The room was very comfortable and quite silent. The restaurant is convenient but not remarkable.

Dear Guide08121132156, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation. Regarding to your comments about restaurant we will share your comments with our team so that we make restaurant more remarkable. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, KL KIM_General Manager Novotel Ambassador Seoul Doksan

Perfect Service - very comfy stay

Customer review rating 4.5/5

Tim F. Business - 23/05/2019 AccorHotels certified review

The week I spend at Novotel was very comfy and relaxing. The rooms were very luxury and clean. It was quiet and the service of the employees was great. I used the gym every day and it was very good equipped and prepared. The breakfast buffet was excellent for all tastes. I would recommend to stay, if you have a travel to Seoul and hope to come back one day. Thanks a lot.

Dear Tim F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Friendly hotel

Customer review rating 4.5/5

David B. Business - 21/05/2019 AccorHotels certified review

Very welcoming staff. Good sized comfortable room and a good selection in the breakfast buffet.

Dear David Alan B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Fabulous

Customer review rating 4.5/5

Dr D. M. Business - 20/05/2019 AccorHotels certified review

Extremely courteous and helpful staffs. I was treated like a family member. Food awesome. Punctuality amazing and beyond expectations. The fitness Center was astonishing. The standard of Hotel Novotel Ambassador Doksan should be goal for all hotels.

Dear Debabrata M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Super! Everything fine!

Customer review rating 4.5/5

Anonymous Business - 20/05/2019 AccorHotels certified review

very nice and cheap! i like the hotel. very clean. food was also very good except the scrambled eggs.. the oil used was not good. but novotel delivers nice features for a very good price!

Dear Igor M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

good hotel

Customer review rating 4.5/5

Arman Business - 15/05/2019 AccorHotels certified review

short stay, however the rooms are clean, good swimming pool, location is good.

Dear Arman D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Pleasant

Customer review rating 4.5/5

G C. Business - 11/05/2019 AccorHotels certified review

I received the expected experience that staying in Novotel brand brings. All staff are extremely helpful and warm.

Dear Glenn C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Very good

Customer review rating 4.5/5

Dong A. K. Families - 05/05/2019 AccorHotels certified review

Big satisfaction to stay this hotel. Nice staff and clean facility! Highly recommend!

Dear Dong An K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Excellent service

Customer review rating 4.5/5

L. Couples - 02/05/2019 AccorHotels certified review

Very nice hotel, delicious breakfast, and the staff always there ready to help and assist me. Minus point: there is a system of "membership" for local people to access the gym, the sauna, and the swimming pool. I particularly disliked the fact that HALF of the swimming pool is reserved for those members who pay in 1 year what a hotel guest would pay in 25 days (or even less days if staying in a Suite). Quite uncomfortable and quite unfair.

Dear Chakowski L., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com
Customer review rating 4.5/5

Kristina K. Business - 02/05/2019 AccorHotels certified review

Excellent service, beginning from the housekeeping and finishing the front office, good gym and sauna, comfortable rooms. Very grateful to miss Hayley for the help.

Dear Kristina K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com
Customer review rating 4.5/5

Ga… Business - 02/05/2019 AccorHotels certified review

Nice staff

Dear Gaukhar K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Room is tidy but looks old, Air Con is not adjustable.

Customer review rating 4.5/5

Ronald H. Business - 25/04/2019 AccorHotels certified review

Air Con is not adjustable in the room even feeling hot in the room. Some of Dishes refilling very slow during breakfast time in the restaurant. Wonder why fruit stored in the Refrigerator all the time during breakfast, it should be placed on the table serving for customer.

Dear Ronald H., Thank you very much for your recent stay with us and providing us with your valuable feedback. We are extremely appreciative of your comment which assists us greatly in improving our services. Please accept our most sincere apologies for not meeting your expectations on this occasion. Your experience certainly felt short of the high standards we strive to achieve. Regarding to your comments, we sincerely apologize for the problem that we caused on cooling system in your room and promise you that we will give a lot more attention to temperature management. Also, I have addressed your comments about slow service of refilling at restaurant with our concerned managers so as to ensure that remedial action is taken before it becomes a real burden for our guests. All our guest’s satisfaction and comfort is very important to us and we will ensure this will not happen again in the future. I understand that our apologies will not make up for the inconveniences that you have experienced with us however; it would be appreciated if you could kindly give us an opportunity of welcoming you back in the future. Once again, I really appreciate all your comments and it certainly will be great help to make the facility upgrade. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Short business trip

Customer review rating 4.5/5

Frank Business - 14/04/2019 AccorHotels certified review

The hotel is comfortable with very friendly staff and good amenities. This time it was very busy so the usual standard for Gold members was not available (I.e. early check in / late check out).

Dear Frank M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Good first time experience

Customer review rating 4.5/5

Natasha K. Families - 26/03/2019 AccorHotels certified review

We checked in and was told the room type we booked had been at capacity so we were given a free upgrade and it was amazing! It worked for our little family and the extra room gave my daughter more room to play. Will definitely book again in the future.

Dear Natasha K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com
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