Hotel - Novotel Ambassador Seoul Doksan
Novotel Hotel Novotel Hotel

Novotel Ambassador Seoul Doksan Hotel

4.5/5 744 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf course 9 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary designed and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 218 rooms
  • 175 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 24 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,203 reviews

Our guest reviews for Novotel Ambassador Seoul Doksan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 744 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Scott G. Business - 30/07/2018 AccorHotels certified review
« General hotel provisions good but sadly let down by quality of room standards »

Severely let down by quality standard of room provided. Room booked was to be 'Superior' class however in my long global experience of hotels this rated extremely low. It would be very difficult to imagine a room lower class than what received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott G., Thank you for taking the time to tell us about your experience at the Novotel Seoul Ambassador Doksan. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. As you mentioned about the room, we have a refurnishment plan for improving the condition of the room. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We deeply appreciate your sharing your concerns, and I would like to ask you to give us the opportunity to better serve you in the near future. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Jongho P. Families - 24/07/2018 AccorHotels certified review
« mr »

pool was littlebit cold for baby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jong Ho p., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Jae Business - 23/07/2018 AccorHotels certified review
« it was nice, cozy and clean »

overall staff was very friendly and approachable. They offered luggage holding after checkout as a service. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jae Hong C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Seven S. Friends - 21/06/2018 AccorHotels certified review
« All good except no accommodation list provided »

Room is quiet and satisfied. As I booked hotel via another website, hotel refuse to provide the accommodation list. It is acceptable not to provide a invoice or a receipt but an accommodation list.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fei Seven S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we asked through email before, it would be helpful to take a proper action if you kindly let us know the meaning of Accommodation list. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

T.fredrick H. Business - 29/05/2018 AccorHotels certified review
« Excellent visit »

The Staff always makes the differance

Our hotel has responded to the review
Our hotel has responded to the review

Dear T Fredrick H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Khylie Families - 28/05/2018 AccorHotels certified review

Didn’t hv the time to explore the hotel. Service was good but the only downside was they are not able to provide the capsules coffee to me coz they said i was upgraded to the room where they hv the coffee machine but unable to refill the coffee capsules every morning! They just gave me some 3 in 1 coffee instead! I hate 3 in 1 coffee! I hv the same brand coffee machine at home and the coffee capsules doesn’t cost much. This really disappointed me coz i’m a coffee lover. Hope the next time when you want to upgrade your guest,pls don’t be so stingy for the coffee! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fong Lai W., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Zn Families - 22/05/2018 AccorHotels certified review
« Satisfied »

The hotel room is very clean. Staffs were super friendly and helpful. Overall a pleasant stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tian Zi N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

A. T. Business - 14/05/2018 AccorHotels certified review
« Sbarch Korea Visit »

A very special Hotel in Korea

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Leon J. Families - 05/05/2018 AccorHotels certified review
« totally good »

the staffs of this hotel make me very happy and are very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jae Hwan j., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Anonymous Couples - 24/04/2018 AccorHotels certified review
« okay »

fine. the room is small even though we've received an upgrade. the bathroom was really small with toilet sitting really close to the wall. if i were a taller person, it would have made very difficult to sit in the toilette. The shower leaked water to the floor and could not make it stop. the hotel is a bit outdated and it needs a major renovation. breakfast was okay. it needs more variety and choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwang Hyuk K., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Mohammed A. Couples - 17/04/2018 AccorHotels certified review
« Good »

Overall the experience was good , however please note the following 1- room service menu is very poor 2- room conditions was really disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on below number if you wish to discuss this matter in further details. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Ediz Business - 12/04/2018 AccorHotels certified review
« Great! »

Bed and breakfast were great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ediz E., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Damien F. Business - 10/04/2018 AccorHotels certified review
« Bring your own toothbrush and tooth paste; No kidding! »

Great service and friendly staff. Check in desk and Bell person are so polite and helpful! Unfortunately the rooms and the breakfast do not mirror the great service. Rooms are old and need upgrades. Amenity very poor compared to hotel at similar room rates. I had to pay for mt Toothbrush!!! First time in my 50 years of world traveling!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damien W., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Win Business - 08/04/2018 AccorHotels certified review
« Comfortable stay but In need of refurbishment »

Front desk service was excellent. Room was ok. But in need of some renovation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Weijie Winston D., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Alan M. S. Couples - 04/04/2018 AccorHotels certified review
« An Enjoyable Stay with Highly Professional Staff »

The Novotel Ambassador Seoul Doksan was a pleasant hotel but showing signs of age. Our Club Room which was located on the Prestige Floor and included kitchen facilities and a washing machine, was large and comfortable but dreary and in need of renovation. For example, our shower leaked badly and the washing machine was extraordinarily slow. The location is not particularly interesting or convenient. The staff however was most professional. Friendly and helpful, they went to no end of trouble to make our stay comfortable and memorable. We would particularly like to acknowledge the very professional assistance of Concierge Dave and Front Desk Officer Hayley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Milo S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Benjamin J. Families - 29/03/2018 AccorHotels certified review
« Memoir »

Overall my stay at Novotel Ambassador Doksan was very plesant and comfortable. Front desk reception and concierge staff were very friendly, accomodationg and always endeavoured to provide relevant information. Buffet breakfast was impressive with a good choice spread and excellent Korean traditional delicacies. Location was ideal for my needs with easy access to public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

A.w. Business - 07/03/2018 AccorHotels certified review
« Old style but smart and efficient. »

Front desk and concierge service is friendly, english speaking and efficient. Rooms are old style but clean. Bed is comfortable. Breakfast is standard, restaurant food in the evening (Western Style) is not really too recommendable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas W., Thank you for taking your time to tell us about your experience at the Novotel Doksan Ambassador Seoul. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In response to your comment regarding the evening buffet menu, we usually change dishes weekly. If you have further comments to share with us, it would be so helpful for us to improve and meet your expectation next time. Once again, I really appreciate all your comments and it certainly will be great help to make the facility upgrade. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Sincerely, Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

David P. Business - 16/02/2018 AccorHotels certified review
« Short and brief »

Second time in less than two weeks I have stayed at the hotel. Check in / Check out was great as usual. Room okay. Used the restaurant for breakfast. You really need to get larger cups/mugs for tea/coffee. I live in North America and a small coffee here is larger than the size of you cups. I normally drink and XL/Venti so cup was really small. Not sure why but I was told I wasnt allowed to use the slippers from the room to go into the restaurant.......seems strange as I had shorts and a t-shirt on. Will probably use the hotel next time so please try and get some larger cups/mugs. David

Our hotel has responded to the review
Our hotel has responded to the review

Dear David William P., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about tea/coffee cup, please ask our staffs larger cup next time then we will provide for you. And Room slippers are only allowed to be used in the room. But guest can still wear their own slippers and come to the restaurant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

David T. Families - 06/02/2018 AccorHotels certified review
« Family winter tour »

Service is as good as before, but you can realize the facilities are old. Like the sink drilled very slow. For overall, Novotel Doksan is still a recognized hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tien Yuan T., Thank you for taking your time to tell us about your experience at the Novotel Doksan Ambassador Seoul. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding to your comment for the bathroom, we apologize for your inconvenience. When we are doing renovation, we will deeply consider your points. Once again, I really appreciate all your comments and it certainly will be great help to make the facility upgrade. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Family - 04/02/2018 TripAdvisor review
« Good quality hotel. Close to amenities »

Staff are friendly and polite. Location is far from Seoul, though. However, shops and other amenities are all closely around including Home Smart. May need to prepare private transport beforehand as the public transport system may not be as extensive as in Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear. Nia65, Thank you for taking the time to tell us about your experience at the Novotel Doksan Ambassador Seoul. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding your comment about the location of our hotel and transportation, There are two subway stations which are connected with city route nearby hotel and both take 5~10 minutes by taxi. And also we are operating a courtesy Shuttle Bus several times a day between hotel and 3 subway stations for the guests’ convenience. One is Guro Digital complex station (Line#2) and others are Gasan Digital Complex station (Line#1 and 7) and Doksan Station (Line#1) we expect that this shuttle bus can be helpful for our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be much more pleasant than the previous one. Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan

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