Hotel - Novotel Rotterdam-Schiedam
Novotel Hotel Novotel Hotel

Novotel Rotterdam-Schiedam Hotel

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4.0/5 473 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 7AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 07:00-24:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 138 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 44 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,497 reviews

Our guest reviews for Novotel Rotterdam-Schiedam

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 473 reviews
AccorHotels certified review
T. Business - 11/02/2018
« very good experience but no more advantages due to Gold status »

very good experience as usual people are very nice, meals are good, calm hotel, well located fully refurbished as well good fitness room with all apparatus in good shape

AccorHotels certified review
Andrew J. C. Business - 08/02/2018
« cold rooms - poor evening meal - very expensive Breakfast »

The room was very cold even though the heating was on full - it was so cold that at 01:30 I awoke and had a warm bath followed by intermittent sleep in my clothes. The evening meal "risoto with Mushrooms" had too garlic to be edible - the poorly presernted breakfast is over priced. I stay in various hotel groups over 250 nights a year and this expirience was the worst in over 2 years.

AccorHotels certified review
M. F. Business - 05/02/2018
« Excellent quality and service »

It was nice to see so many employees still working at the the hotel and really nice to recieve such a warm welcome from everyone of them. Also the hotel bedrooms and corridors had been refurbished to a very high standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for your great review! We we're happy to welcome you again in our hotel. We are glad that you enjoyed your stay with us and look forward to welcome you again soon! :-' Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Andrew R. Business - 30/01/2018
« Comfortable all i needed was available »

The Hotel is comfortable clean and has all the elements i needed, the reception staff are happy to help, this is exactly what you need when working away from the office.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review Mr. R.! We are glad that you ejoyed your stay with us and look forward to welcome you again! Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Anonymous Business - 25/01/2018
« It is always nice, very nice staff. »

Same as above.

Our hotel has responded to the review
Our hotel has responded to the review

Hartelijk dank voor uw positieve review. Fijn dat u genoten heeft van uw verblijf! Met vriendelijke groet, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Philip Couples - 22/01/2018
« It was great »

I was very pleased with the service abd everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Thank you for your great review. We are glad that you enjoyed your stay and we are looking forward to welcome you again! Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
David S. Business - 19/01/2018
« Business stay in Rotterdam, no problems »

I was happy with my recent stay, the staff were very helpful when I requested a different room due to noise from the lobby/stairwell/lift.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your great feedback. Our sincere apologies again that the noise from the lobby was bothering you. We are glad you that enjoyed the rest of your stay and look forward to welcome you again soon! Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Abiola O. Families - 18/01/2018
« Mrs »

It was a good time at Novotel Schiedam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Oyor, Thank you for your great review. We are glad that you had a good time in our hotel and look forward to welcome you again. Kind regards, Team Novotel Rotterdam-Schiedam

TripAdvisor review
Family - 17/01/2018
« Rotterdam's neighbourhood »

Novotel is always a Novotel : Overall quality is great but staff's welcome ability could be greatly improved. No warm welcome. Internal process is key, customer's experience always comes second in row.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic, Thank you for sharing your experience with us. At Novotel, we always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope you will give us the change to serve you better in the future. Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Frédéric Families - 15/01/2018
« Rotterdam's neighborhood »

When we arrived quite late, the person @ the reception desk was at maximum polite but didn't provide any information regarding the hotel : breakfast, wi-fi... ok but then why shouldnt we only complete this administrative step by only being in contact with a robot : it would be provide exactly the same customer's experience. Breakfast, nobody to welcome you, nobody to tell what you can order, just somebody remembering quite rudely to fill in the document you missed to fill when you entered the breakfast room. Finally before having left although you never asked for this invoice, you get your invoice in your email... just to ensure a quick good-bye on a sunday. Really, the way this hotel is managed was definitely strange to us and we wouldn't recommend it at all for a family. I also prefer not to say anything about the long time it requires us for ordering a drink on saturday night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic, Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Schiedam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Anonymous Business - 13/01/2018

Prima.

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Bedankt voor uw lovende beoordeling over ons hotel! We zijn blij dat u heeft genoten van uw verblijf en we hopen u snel weer te mogen verwelkomen. Met vriendelijke groet, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
T. Business - 11/01/2018
« Bonne expérience »

As usual nice room, clean and in very good shape (refurbished). Nice experience in the restaurant, wih very good dinner (very good risoto) Although average experience at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for sharing your experience! We truly regret that we didn't handle the check-in procedure well. We are happy you enjoyed your stay and looking forward to welcoming you again. Kind regards, Team Novotel Rotterdam Schiedam

AccorHotels certified review
Jona P. Couples - 07/01/2018
« Convinient Parking and clean room with good breakfast »

Convinient Parking and clean room with good breakfast. However during check-in the receptionist could be more friendly, when we ask to have one more room key she did not response well. Concierge service also need to be improved since we have to move our own baggages to the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jona Putri, Thank you for sharing your experiences with us. We hope that you enjoyed your stay with us. I have to inform you that unfortunately we don't have a concierge service in our hotel. Not all hotels in Europe have this service. Thank you again for your review and we are looking forward to welcome you again. Kind regards, Team Novotel Rotterdam-Schiedam

TripAdvisor review
bertramv2018 Family - 02/01/2018
« Well achieving novotel »

Easy reachable novotel. Delivers all you expect of this chain. Overachiever in the restaurant area. Breakfast truly above standards as well as dining facilities. Very friendly and polite staff all over the place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bertram, Thank you for the great review! We are happy to read that you enjoyed your stay with us! :-) We are looking forward to welcome you again. Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Tracy C. Families - 30/12/2017
« Very bad service »

The hotel itself is very neat and well presented but the service is terrible. Our room was made up for 2 instead of 3, we constantly had to ask for our room amenities to be topped up, sugar, coffee, cups, shampoo, towels. We were then given a bill for breakfast for the 3 of us for everyday day spent there which we never had. The bar tender however, Alex, was a great help with all questions regarding public transport and directions etc etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Schiedam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the bad experience. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Ofcourse we will also share your good experiences with Alex. He is glad that your were happy with his help during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Rasmus L. Business - 20/12/2017
« Nice hotel with all you need for your business stay. »

Friendly staf and very service minded. I have only good things to say about this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rasmus Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Novotel Rotterdam Schiedam

AccorHotels certified review
Jaime V. Business - 10/12/2017
« Very pleased »

Rooms were clean, meals were adequate and staff was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Yohanna &. D. Couples - 07/12/2017
« Nice hotel »

Nice bedroom and bathroom, everything of this hotel is nice but not with the reception (I don't remember her name but she have tattoo of heart on her hand) she was not so nice to us and the kettle was so dirty so we can't make coffee or thee with it. But the rest was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yohanna Cahyarini, We very much appreciate your comments regarding your stay at the Novotel Rotterdam Schiedam. It is always a pleasure to receive positive feedback. I will also share your 'negative' comments with our team and speak with them. Thank you again for sharing your experience, and we hope to welcome you again very soon! Kind regards, Team Novotel Rotterdam-Schiedam

AccorHotels certified review
Dm Business - 03/12/2017
« Could do better »

As usual a comfortable stay let down by a couple of things

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek M., Thank you for taking the time to share your feedback. Could you maybe explain whitch things have let you down during your stay? We hope to welcome you back to our hotel very soon! Kind regards, Team novotel Rotterdam Schiedam

AccorHotels certified review
- Couples - 03/12/2017
« Satisfactory »

It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Beste Ellery Natasha, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Team Novotel Rotterdam Schiedam

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