Hotel - Novotel Rotterdam-Schiedam
Novotel Hotel Novotel Hotel

Novotel Rotterdam-Schiedam Hotel

4.0/5 508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 7AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 07:00-24:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 138 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 44 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,957 reviews

Our guest reviews for Novotel Rotterdam-Schiedam

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 508 reviews
Owen S. Couples - 13/08/2018 AccorHotels certified review
« Very relaxing single night stay »

Very good hotel with an excellent breakfast and a good location

Manuel Business - 13/08/2018 AccorHotels certified review
« It was Good »

Ot was for the purpose I stayed there ok

M. A. Business - 07/08/2018 AccorHotels certified review
« Nice hotel for a layover stop »

I had a nice stay at the Novotel Schiedam. Due to my status I got an upgrade to a newly renovated room. Unfortunately I wasn´t able to open the window and I got another newly renovated room. Breakfast Buffet was okay, Novotel standard. The staff was kind and professional. The rooms nicely equipped and modern, as well as clean. The pool is quite nice, but it was overcrowded with kids during my stay, so I decided not to go for a swim. Parking is for free, as long as you stay at the Novotel. You can easily reach the city center in 15-20 minutes, which is full of nice impressions. Had a good stay, thanks for the service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for your great review about your stay! We are glad that you felt welcome as a platinum member in our hotel and enjoyed your free upgrade. We hope to welcome you again soon! Kind regards, Team Novotel Rotterdam-Schiedam

S. Families - 07/08/2018 AccorHotels certified review

Familien Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Lieber s., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Team Novotel Rotterdam-Schiedam

Tom Business - 06/08/2018 AccorHotels certified review
« Clean comfortable hotel. »

Enjoyed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Novotel Rotterdam-Schiedam

Anonymous Families - 31/07/2018 AccorHotels certified review
« Very friendly staff clean facilities »

We were disappointed that there was no chef on Friday night as we planned to eat in the hotel and there was only heated up meals which were quite expensive and no children’s menu. Went to macdonalds instead. We had a very enjoyable meal in the restaurant on the Thursday evening

Anne S. P. Families - 30/07/2018 AccorHotels certified review
« One night transit stay with my family »

One night transit stay with my family

Our hotel has responded to the review
Our hotel has responded to the review

Madame Anne Sophie, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame Anne Sophie, nos salutations distinguées. Team Novotel Rotterdam-Schiedam

Rob Business - 30/07/2018 AccorHotels certified review
« Great stay after being moved from rm 302 »

Great stay as always, but Novotel needs to repair the water issue in rm 302. While the toilet is filling up (after a flush), there is no cold water available and only hot(!) water is being dispensed from the tap to wash my hands. This is a dangerous situation. Also the shower water supply is not working well. Please repair.

Anonymous Solo - 24/07/2018 AccorHotels certified review
« Great environment to stay in »

The overall stay was OK but felt that services could have been better for the following reasons: 1. I booked an upgrade for the room in advance, noted that the room I was booked in did not provide all the complementary stuff like drinks etc that comes with an executive room, meaning that the services I paid for were not provided. 2. On checkout I asked for a detailed hotel bill and was told that it can only be done after 7a.m and since I checked out early morning I gave them my email address to send the bill but I still have not received it

Anonymous Business - 16/07/2018 AccorHotels certified review
« Like always »

repeated more than once and quality remains always the same.

Roman D. Families - 16/07/2018 AccorHotels certified review
« othing extraordinary »

Unfortunately, we had a room that smelled of cigarette smoke. The willing receptionist exchanged it immediately. We did not have breakfast in the hotel, so I can not rate it. The hotel has occasionally seen cobwebs and dust. It would have better cleaning. What was unpleasant was the noise from the corridor and from the adjoining rooms. Weak walls. Bohužel jsme měli pokoj, který smrděl kouřem od cigaret. Ochotná recepční nám jej ihned vyměnila. Snídani v hotelu jsme neměli, takže nemohu hodnotit. V hotelu se občas objevily pavučiny a prach. Chtělo by to lepší úklid. Co bylo nepříjemné byl hluk z chodby a z vedlejších místností. Slabé zdi.

Andrew R. Business - 16/07/2018 AccorHotels certified review
« Clean comfortable all that i needed for my stay. »

The Novotel in Schiedam is the exact location i need to be when i am working in the Netherlands, it offers me all i need in regard to location, facilities, cleanliness and helpful staff. At no point during any of my stays at the Novotel have i ever felt i was making a compromise by choosing this location.

Pete B. Couples - 12/07/2018 AccorHotels certified review
« Extremely comfortable and relaxed hotel. »

We were made to feel extremely welcome. We arrived at the hotel early but this was not an issue with the staff. They were happy for us to park our car and go exploring. We came back to the hotel for lunch and Nick made our dinning experience easy he made us feel comfortable. The room was very clean and we had plenty of room. The staff were all very friendly especially Alex who is a real credit to the hotel. He looked after us and made us want to spend time in the public areas. We would definitely choose Novatel Schiedam to stay again if we came back to Rotterdam.

Lubna Families - 09/07/2018 AccorHotels certified review
« Very good price »

Everything was fine!

Bozdag Couples - 09/07/2018 AccorHotels certified review
« Perfect! »

Everything was so nice! The people behind the reception are the best! Love the swimming pool! 10/10.

S. Families - 06/07/2018 AccorHotels certified review
« Was expecting this kind of service from Novotel »

Dear Ms DE VRIES, i received the Trustyou guest satisfaction survey and i know how it works. I am also a front office manager in Ibis Paris Levallois Perret. I really dont know from where should i start... Before arriving to your hotel i have sent a email asking for an early check in and as I have the Le club Accor Card (GOLD), the front office manager replied me back that everything is good and we will make sure that your room is ready on your arrival. As promised I arrived around 11h30 and went to the reception and the big surprise was that there was no room available, the receptionist told me that we had a lot of day Use clients thats why we dont have rooms available. So i tool my sister’s room key and went to their room I told to the lady that please give me a call once the room is ready she said ok. Around 2h30 i went to reception and asked if the room is ready and she said yes and i finaly got my room. (No body called me in your room). I went to the room and as i was tired because i was driving the whole morning so i felt sleep in my room but the air condition was not working and it was really hot in the room, i called the reception and told them if they fix it or change the room, the receptionist told me that i will change your room, i went out because i was very late for the wedding and told the receptionist that my bags are packed so if you could just transfer them to the new room once again she said Alright we will do that. I came to the hotel around 2h30am and I WAS STILL IN THE SAME ROOM (414) i asked to change my room and the guy told me that I AM JUST A SECURITY PERSON AND I PRINT SOME REPORTS FOR THE HOTEL AND I DONT HAVE THE RIGHT TO CHANGE YOUR ROOM. my question is how can you let someone lile this in the reception during the whole night ? I took an ventilator and went to my room. The day after they shifted me to room 306 (superieur room maybe) and in this room the Nespresso machine was not working and the cleaning was not done at all. I saw some spiderweb in the room. Regarding breakfast: saturday morning i came for breakfast around 9h30 and there was almost nothing in the buffet and the tables was not cleaned and we were looking around to find a place where we could take our breakfast. Same situation sunday morning. what i find sad is no one proposed any reduction and i paid for my room. PS: i could have replied TrustYou or put a comment in Tripadvisor but i didnt do it and wanted to tell you this personally

Charles N. Families - 05/07/2018 AccorHotels certified review
« Brilliant »

Absolument brilliant.... Very helpful staff and great customer service

Danie Couples - 03/07/2018 AccorHotels certified review
« Magical »

Top

Mathias H. Families - 28/06/2018 AccorHotels certified review
« Nice hotel but missing administration skills... »

The hotel, rooms, resturant, pool and garden is nice. Now to the negative FIRST: I do not like to pay in full when booking in advance a 10 - 15% retainer fee should be enough, I think. SECOND negative thing: when we check (at roughly 3.45 pm on a friday afternoon) in the intern could just find booking for two days in your system, not the 4 days we had booked, this was fixed, BUT then your finance manger had told your intern that she should ask for my card and take some garrentee on my card - it later showed it was over 600€ - this is NOT ok with me, so had to have an argument to get back my own money (I will not pay twice for a room at any hotel!!!!). - This was not taken care off proper from your side, especially since I hade paid in advance and this how I look at it: your inten did what she was told to, but the duty manager wasn't there and the finance manger could and should have solved it before going home!!! With out me have to whip out my card, so a reprimand for at least one manger is what I want to happening and I would like to do it myself!!! Even though none of your staff was saying I am a liar and trying to comit freud, you made me fell it, so that is why I score you low!

Anonymous Business - 27/06/2018 AccorHotels certified review
« Mr »

Nice comfortable stay

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