Hotel - Novotel Amsterdam City
Novotel Hotel Novotel Hotel

Novotel Amsterdam City Hotel

4.0/5 3,143 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)
    • Table tennis


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 18 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 10,383 reviews

Our guest reviews for Novotel Amsterdam City

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 3,143 reviews
Anonymous Business - 11/10/2018 AccorHotels certified review
« Comfortable »

Generally very good. Found the bed and pillows a little uncomfortable but otherwise very happy

Anonymous Business - 11/10/2018 AccorHotels certified review
« Lovely Rooms and excellent customer service for reasonable price »

Great, all amenities provided, any staff I interacted with were lovely and helpful, I even left an item behind and have arranged with the hotel to have it posted back. Response time to my lost item was incredibley quick, you have a fantastic team working for you, very professional and efficient.

Anela K. Business - 10/10/2018 AccorHotels certified review
« Customer Service was just beyond amazing »

Friendly staff and the hospitality was amazing. I wasn't disappointed at all. From my checking in to last minute request to check out, it was truly a wonderful 5 star rating.

Sarathy Business - 10/10/2018 AccorHotels certified review
« Not upto other Novotel hotels that I've stayed »

1. No iron / iron board in the room. For a class of hotel such as Novotel, this is not acceptable. Even cheap no-name hotels have these. 2. No water bottles in the room. Even if you have to charge for it, keep it in the room/fridge and charge as per usage. It is very hard getting up in the middle of the night for some water and not having a bottle. Again, for the class of hotel, it is very disappointing. 3. I've stayed in other Novotel hotels which had better noise insulation.

Anonymous Business - 10/10/2018 AccorHotels certified review
« Business Trip Visit »

Repeat visit, no surprises, efficient check-in and check-out processes. Food & drink of a good standard.

Tom Business - 09/10/2018 AccorHotels certified review
« Good Clean hotel with excellent facilities »

Good wifi and Tv. Clean room with good facilities. Breakfast was good. Hotel staff helpful.

Toby Couples - 09/10/2018 AccorHotels certified review
« Nice modern hotel in a good location »

First room was right next to a room with a very loud child in it. There was an adjoining door, and I could hear EVERYTHING. You should not place people next to other rooms where there is no soundproofing. Luckily the second room I was given, though not so nice and without a bath, was much quieter.

Juan M. H. Business - 08/10/2018 AccorHotels certified review
« comodo »


Margaret R. Friends - 06/10/2018 AccorHotels certified review
« Wonderful, friendly service right throughout »

Very comfortable

Anonymous Business - 06/10/2018 AccorHotels certified review
« It was a comfortable place to stay for a week »

Staying with you was great. The only thing missing was other restaurants nearby. Your restaurant is good but not for every meal for 6 days.

Jo W. Friends - 06/10/2018 AccorHotels certified review
« Great place to stay »

Welcoming and always helpful. Very clean and comfortable rooms. So close to transport

Pablo Business - 06/10/2018 AccorHotels certified review
« Overall condition is good »

Hardware is bit better than software, overall a good experience.

Omar K. Business - 05/10/2018 AccorHotels certified review
« Mr »

Very positive. Reception were awesome! Marcel was great - even reserved plug adapters for us. Restaurant - poor experience. Not very alert at all. Was waiting thirsty for around 20 mins as I wished to order a drink after my meal but nobody came over to my table. Would have liked for someone to have pointed out the gym and other facilities available at the hotel but nobody mentioned anything.

D T. Business - 05/10/2018 AccorHotels certified review
« Comfortable Stay »

Enjoyed my stay very much, but two small things could really improve your guest experience. Hairdryers. Why when you are a luxury brand hotel do you provide a hairdryer which has no power and which requires a button to be continuously held in?? Not good when you are on business and don't have much time. Coffee at breakfast time. I could l only locate one machine, which had a continuous queue. I gave up and didn't bother which was not a good start to my day. Otherwise the hotel was clean and comfortable.

Katie H. Business - 05/10/2018 AccorHotels certified review
« Rooms need renovated »

The lobby and restaurant, gym, and staff are very nice. I was in a room that was not renovated. The carpet was disgusting, the room smelled terrible, and i had silver fish bugs all over my room. They were in my bathtub and I found two on my bed. Because of this, I felt disappointed in my stay. Some of my colleagues were in the renovate rooms and did not experience these issues.

Peter Business - 05/10/2018 AccorHotels certified review
« Dinning room not open at stated times »

I had two rooms and both had the shower leak onto the floor a lot. The towel was completely soaked, every day. I used the dinner room 2 time for breakfast. Both times the breakfast was closed before the stated times on the information in the rooms. I arrived at 10:55 on Sunday and they charges me the 22.50 but more than half of the food was already cleared. On Money I arrived at 9:30 ish and was told the room was closing at 10am.

Kim H. Couples - 05/10/2018 AccorHotels certified review
« Extremely impressed with attention to detail »

We were made to feel very welcome within the first few minutes of our arrival. Due to personal reasons we needed to communicate with Jan Visser in the reservations department regards the re arrangement of our booking. Although the staff were magnificent throughout the hotel, the courteous attention shown to us on arrival was to be applauded. The room we were allocated had been recently refurbished with every smart convenience & probably the best hotel bed we have ever slept in. The hotel was immaculate, the restaurant food was excellent, the breakfast selection extensive & service was exceptional.

Simon K. Business - 04/10/2018 AccorHotels certified review
« Mr k. »

Absolutely perfect on every count

Paul C. Business - 04/10/2018 AccorHotels certified review
« A short but enjoyable stay at the Novotel in Amsterdam »

Overall the hotel is very nice with good general facilities, the bar and bar food were very good and breakfast was good. My room was a good size and comfortable but lacked a desk - which was very surprising for a hotel targeting business use. Also, providing plastic glasses and paper coffee cups was disappointing. A filter coffee machine would have improved things too. Finally, I would have liked to connect my laptop to the screen in the room via an HDMI cable so that I could watch a film that i had brought with me. Unfortunately the tv had been restricted so that it was not possible to change the input source which stopped me from doing so.

Alvina Business - 04/10/2018 AccorHotels certified review
« Ms »

Room - clean and quite minimal. air condition controller is very dated thought functional. Room servicing / cleaning - Not sure if this is the standards across this tier of hotels across EU, so I might be biased. Wasn't expecting paper/plastic cups which seems cheap. No top up of bottled water. Front desk @ Welcome - perfunctory, no warmth Front desk @ Check out - quite warm Bfast - fresh and wide selection. Redeeming factor! Convenience stall - Decent coffee, African service staff lacks warmth esp during peak hours. Asian lady super warm and friendly.

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