Hotel - Novotel Amsterdam City
Novotel Hotel Novotel Hotel

Novotel Amsterdam City Hotel

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4.0/5 2,874 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 18 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 7,141 reviews

Our guest reviews for Novotel Amsterdam City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,874 reviews
AccorHotels certified review
Terry S. Business - 15/11/2017
« mr terry s. »

i had book 2 nights in the hotel and had specifically book a double queen bed. on arrival I was check in and went to my room only to find 2 single beds!! I return to the reception to let the receptionist know and they basically couldn't care less!! I was just told that I cant have what id booked and paid for!! I will have to stay in my single bed!! With no offer of any compensation what so ever!!

AccorHotels certified review
Carl W. Friends - 14/11/2017
« Fantastic 2 night stay for Leisure »

The hotel is easy to locate directly outside of Amsterdam RAI Train Station which was a short hop from Schipol Airport. I had checked-in online so we simply had to collect our room key from reception. The hotel is clean, modern and extremely comfortable. We took the train into Amsterdam Centre which is also another short journey by train from Amsterdam RAI station. We took breakfast bith mornings which was delicious. Overall we had a fantastic stay and all of the staff were very welcoming. We will definitely be returning.

AccorHotels certified review
Alexander L. Couples - 14/11/2017
« Short break »

Hotel was good but check was terrible, qued for 25 minutes

AccorHotels certified review
Gary S. Friends - 14/11/2017
« Mr gary s. »

Pleasant and friendly staff easy check in and out excellent room

AccorHotels certified review
Peter Couples - 14/11/2017

The hotel, reception, accommodation were just great, public transport in close distance, 5 mins walking, On the other hand, the restaurant did not work at all. The personal was too slow, confused, it look like there like in self serving restaurant. Luckily we have been there just once for the dinner.

AccorHotels certified review
Ellen Couples - 14/11/2017
« Pleasant stay at the hotel, but hungry in the morning :) »

We booked our stay in this hotel, at first, it looked perfect: the location, staff, the room super clean, everything. But then at the reception, they said we had to pay extra 22,50 euros per person for breakfast, which appeared to be not included. It wasn't mentioned whilst booking, neither if it was in or excluded. So this was a bit miscommunicated. I think 22,50 euros is a bit expensive. But overall, we had a really nice stay and calm night at this rather modern hotel.

AccorHotels certified review
Anonymous Business - 14/11/2017
« Nice »

The room was great and reception staff was awesome. Service and food quality at the restaurant were awful.

AccorHotels certified review
Joan G. Business - 14/11/2017
« HABITACIONES MEJORADAS. »

Room cleaning staff extremely helpful. Remarkable. Please congratulate the woman that was doing cleaning on 9th floor on wednesday 1st. (i was in room 912). the elevators need some improvement . they do not work well.

AccorHotels certified review
Anonymous Business - 13/11/2017
« Lobby cool - rooms not so much »

The floor with the rooms smelled very bad and the rooms are quite old - was expecting something different because of the lobby.

AccorHotels certified review
Anna Business - 13/11/2017
« Friendly staff, a bit noisy and far from city Centre »

Hotel looks ok, staff was friendly, but noisy rooms and impersonal. Was kept awake by people talking in room next door, poor sound isolation between rooms. Also road noise as by a busy road junction. Views over roads and car parks. Asked if I could check out slightly later due to having been kept awake, was told it would cost me 10 euro an hour to do that. Expensive bar and restaurant. Ordered a 18 Euro hamburger as I has to eat something and there is no other restaurants near by, was served old meat. Smelt so bad I had to send it back.It is quite away from the city Centre, by a busy road junction. Does not feel or look like it's in Amsterdam, just by a car park and busy road.

AccorHotels certified review
W. Business - 13/11/2017
« Easy access, efficient service »

Easy access, efficient service. Expensive breakfast.

AccorHotels certified review
Dwiparna P. Business - 13/11/2017
« It was a good stay »

The room was clean and cozy. But there was no cups provided for tea and coffee. I have to use the glass to have tea.

AccorHotels certified review
Annelies G. Business - 13/11/2017
« Comfortable »

All was clean, well organised and no problems occured

AccorHotels certified review
Jim Business - 13/11/2017
« Stealth pricing! »

€22.50 per day for breakfast is extortionate, considering I only had fruit and porridge. I was also charged double for breakfasts which I only noticed as I was leaving when I checked the invoice.

AccorHotels certified review
Micaela Business - 13/11/2017
« Lovely hotel with friendly helpful staff »

Stayed for a conference that included lunches. Very nice food though slightly limited if you are vegan especially breakfast.

AccorHotels certified review
Mujeeb A. Families - 12/11/2017
« highly enlighten. »

I was extremely satisfied with the hotel itself.

AccorHotels certified review
Maryann W. Business - 12/11/2017
« Superb and friendly staff with extreme cleanliness »

My stay was wonderful from the time I checked in, to the cleanliness and comfort of my room, to the staff helping at our conference to the tasty food and the very fun and nice bar staff.

AccorHotels certified review
Anonymous Friends - 12/11/2017
« Always waiting »

Firstly I had to wait 40 mins in the queue to check in then I was given a room with an adjoining room which was very noisy as they had a dog, which was barking at 6am. Breakfast horrible and very expensive.

AccorHotels certified review
Yohan Business - 12/11/2017
« It was comfortable stay at Novotel Amsterdam »

My experience when staying at Novotel hotel was good. The hotel delivered good hospitality and service.

AccorHotels certified review
Anonymous Business - 12/11/2017
« Dirty bathroom »

Hairs in the shower, spots in the sink and on the wall. Not nice. Rest was ok.

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