Hotel - Novotel Amsterdam City
Novotel Hotel Novotel Hotel

Novotel Amsterdam City Hotel

4.0/5 3,222 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 25  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 18 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 11,276 reviews

Our guest reviews for Novotel Amsterdam City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,222 reviews
Michael Business - 14/03/2019 AccorHotels certified review
« Great stay »

hotel is nice, Restaurant could be a bit better... awful wine selection...there are so many wonderful Italian wines, you guys took a very bad one .. I didn't dare trying the french option ... ugh ... starters ware very bad the Syrian waitress was wonderful !!!!!! 10/10 for her !!

Konrad Business - 14/03/2019 AccorHotels certified review
« one of the best breakfast I had »

very relaxed atmosphere and a very excellent breakfast offer. I don't understand how bathroom are designed. I'm not a fat guy and I had issues sitting on the toilet. Who had the idea to place the toilet in this small gap between wall and sink.

Dominic R. Business - 13/03/2019 AccorHotels certified review
« Very happy with stay »

Excellent

N B. Business - 13/03/2019 AccorHotels certified review
« Excellent facility for conferences »

Everything was smooth and efficient

M W. Business - 13/03/2019 AccorHotels certified review
« Well treated throughout, upgraded and felt valued as a customer »

Excellent. Drooped my passport in reception and was immediately contacted by security who returned it

Olaf V. G. Business - 13/03/2019 AccorHotels certified review
« Great service in a comfortable hotel and conference center »

Very welcoming and forthcoming staff at the reception desk; comfortable room; nicely designed and furbished hotel; excellent conference center facilities; best breakfast ever. In addition: great help offered by security people when I discovered I had left my MacBook adapter at the conference. Kudos!

Emma B. Business - 12/03/2019 AccorHotels certified review
« Friendly and welcoming staff, clean and comfortable room, good location. »

The staff were all very welcoming and helpful. The atmosphere in the hotel was very pleasant and I enjoyed my stay.

Sean K. Business - 11/03/2019 AccorHotels certified review
« Mr »

Checking out wasn't great to be honest. €189 of drinks on my bill that I didn't have and it is still not sorted and took way too long.

Business T. Business - 10/03/2019 AccorHotels certified review
« Great »

The stay was perfect, reception friendly and helpful, nice architecture, nice food (more vegan options are always welcome at breakfast) but I would not hesitate to come back.

Andre Business - 10/03/2019 AccorHotels certified review
« Modern, clean, friendly staff »

Even though I was only there for about 8 hours (2 day work-conference), I really enjoyed my stay here. The shower was one of the better ones I've seen in hotels and the bed was quite comfortable. Checking in was efficiënt, staff was very friendly and provided all information I needed. I also love the fast-checkout option.

Anonymous Business - 09/03/2019 AccorHotels certified review
« Excellent hotel, mediocre restaurant »

Everything is as expected for a business traveler. I wish the menu in the restaurant/bar was richer and the dishes more tasteful.

Gert A. Business - 08/03/2019 AccorHotels certified review
« Ok-ish - but not more »

The rooms are a little weary - but with a BIG tv-set - albeit without the sports channels you would expect. This was missing during champions league tuesday night. Restaurant was awfull.

Junyon W. Families - 07/03/2019 AccorHotels certified review
« Nice staff, good location »

Yesterday I lately checked and staff that was infront of me kindly invited me I really satisfied because KLM lost my baggage so I really unsatisfied in AMS But he kindly gave me tooth brush and my son could take a shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Junyon, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We would really appreciated it, if you are able to share your story on Tripadvisor. We would be forever in your debt since this really helps with our online reputation. Many thanks in advance for the effort if so. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

Renae R. Couples - 07/03/2019 AccorHotels certified review
« A lovely place to stay for our holiday. »

The staff was so helpful and even upgraded our room since it was our first visit to Amsterdam. The service was just amazing and the room was perfect and clean. We really enjoyed our stay and the staff was always amazing and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renae, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

Leesa Solo - 06/03/2019 AccorHotels certified review
« Clean, quiet, comfortable with all neccesities at hand »

Given the distane from the city centre and shortage of restaurants and cafes nearby it was great to have a restaurant and cafe in the hotel, the metro was very close by making trips into the city easy, and all the staff were more than helpful and friendly.

Anonymous Business - 06/03/2019 AccorHotels certified review
« Construction issues »

The ongoing construction at the hotel is a significant inconvenience

Joseph M. Families - 05/03/2019 AccorHotels certified review
« Great hotel »

Really good. Nice hotel, good location, excellent service

Jose S. Business - 05/03/2019 AccorHotels certified review
« Easy checkin and checkout procedure »

Happy with the service most especially the shuttle service going to the office

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We would really appreciated it, if you are able to share your story on Tripadvisor. We would be forever in your debt since this really helps with our online reputation. Many thanks in advance for the effort if so. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

E.… Families - 05/03/2019 AccorHotels certified review
« I would stay here again »

It was an alround stay. Comfortable room and clean. Reception is well staffed and really helpful and informative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva K., Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

Tom T. Business - 04/03/2019 AccorHotels certified review
« A normal stay at Novotel Amsterdam, which means it was excellent. »

I usually stay at Novotel Amsterdam when visiting the area for business. Originally because it's easy to reach by car and has tram and metro stations nearby, but after a few stays I just come because of the spacious renovated room, efficient and friendly staff, great breakfast buffet and well-equipped fitness room. Maybe not ideal for people on vacation because of the distance to the centre, but an easy recommendation for anyone visiting for business or going to RAI.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom T, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We would really appreciated it, if you are able to share your story on Tripadvisor. We would be forever in your debt since this really helps with our online reputation. Many thanks in advance for the effort if so. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Jeroen Klijnsma Guest Relations Officer / Manager on Duty

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