Novotel Budapest City Hotel 4 stars

TripAdvisor rating 4.0/5 1,041 reviews
Novotel Budapest City
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+ 28 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Trams and buses outside the hotel

  • Free WiFi, work space, 26-inch LCD TV

  • Fitness centre, hammam, sauna, indoor pool

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Tennis
  • Outdoor sports (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Budapest City

Alkotas utca 63-67
1123
budapest
hungary

Tel: +3613725400

Fax: (+36)1/4665636

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUDAPEST :   8 ALKOTAS STREET

  • MOSZKVA TER :   61 HEGYALJA UT

  • By plane

    BUDAPEST FERIHEGY At 22km / 13.75 miles

  • By car

    M1 At 6km / 3.75 miles

  • By car

    M3 At 12km / 7.5 miles

  • By car

    M7 At 6km / 3.75 miles

  • By train

    DELI PU At 2km / 1.25 miles

  • By train

    NYUGATI PU At 8km / 5 miles

GPS :47.488441, 19.023734

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: 4
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Standard Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Executive room with 1 double bed

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

MyRoom: You're the champion

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

MyRoom: You're the champion

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

MyRoom: Ride a bike in Budapest

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Our restaurants and bars

NOVO2

Type of cuisine: International

In our new offer every guest can find a course that fits their taste. La Plancha means high quality, freshness and delight. Balanced choice. Contemporary cuisine. Selection of daily specials, children menu offered as well.

Lunch

08:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2

Photo non contractuelle / Strictly non binding

Summer terrace and no-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 1,200

  • Maximum capacity: 2,000 people

  • Maximum banquet capacity: 850 people

Find out more

Our guest reviews for
Novotel Budapest City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,670 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,041 reviews

Novotel Budapest City is excellent for Business & leisure

Customer review rating 4.3/5

Hari S. Business - 15/10/2019 AccorHotels review

Novotel city is a good hotel to stay. The staffs are highly professional. Rooms are good and the facility is excellent. The Free WiFi is fast so that one can work with large files for downloading and uploading as well helping business activities. The breakfast is superb that is needed for a good start of the day. The sleeping comfort was great. Overall the hotel could be used for even longer stay for business or leaisure while visiting Budapest.

Customer review rating 4.3/5

Sven Business - 14/10/2019 AccorHotels review

Nice hotel, friendly staff. Sauna far too cold, no towels in the wellness or fitness area.

Convenient location but occasionally very dirty breakfast room and unfriendly staff at the reception

Customer review rating 4.3/5

Andrej H. Business - 11/10/2019 AccorHotels review

A have been staying with you more than seven weeks in a row and I have experienced quiete a lot of "events". - always dirty floor and tables during the breakfast - service staff in the bar (especially one tall waiter!) slow, unfriendly - he didn't bring me the receipt after asking three times - then I simply waited so long that he brought it - problems with check in - once I forgot my wallet in my colleagues' CAR AND THE BLACK SMALL LADY DIDN'T ALLOW ME TO CHECK IN- SEE MY E-MAIL SENT ON ho… on 20.9.201¸9 with no reaction so far - several times very dirty room with bread crumbs on the floor

Dear Andrej H., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will personally investigate the billing issue and the behavior with my college in the bar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamás Havlik Assistant Food and Beverage manager

Not satisfied, regretfully...

Customer review rating 4.3/5

Rich F. H. Business - 09/10/2019 AccorHotels review

The first greeting at the desk for check-in was good, nice in fact. I should have had two packages waiting for me for the conference I was attending at Novotel but they could not be found. The packages were addressed to me, in my room, and not the conference. The boxes were delivered 2 days before my arrival and only located 5 minutes before the start of the conference. This caused undue waste of time looking for the packages and communicating with my USA office and Fedex. The air conditioning was not working in any guest rooms I know of the first tow nights. It was hot and hard to sleep. The window only opens a few cm so that dod not help much. Nice room though. Breakfast was good. People in the hospitality business need to smile more! Some did but not all for sure. Restaurant was so-so. I had duck and it was tough. Sorry, I am honest though. I travel a lot and have much to compare.

Dear Rich C., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to the "conference season" we are truly facing difficulties, as the information about packages is not flawless. Especially when we are facing over 30 exhibitors per conference. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamás Havlik Assistant Food and Beverage Manager in Charge of Conferences
Customer review rating 4.3/5

Anthony S. Business - 08/10/2019 AccorHotels review

Hotel room and conference rooms always far too hot. No air conditioning. Not very green to waste so much energy over heating. Shower water temperature varies too much. From scalding to freezing. No sheets. The blankets are too heavy. Just need a sheet

Dear Mr s., We very much appreciate your comments regarding your stay at Novotel Budapest City! It is always a pleasure to receive feedback from our guets, although I would like to kindly ask you to share with us your opinion or inconvinience while staying with us so we can make you experience better! I will share your ratings with our Team so we can learn how to make our services better! Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Réks Kovács Guest Experience Supervisor

Nice hotell with potential for improvements!

Customer review rating 4.3/5

Mikael S. Business - 08/10/2019 AccorHotels review

Nice hotell but the AC and the climat controll does not work as it should. Mostly to hot during the night, and you need your sleep whene you go to work in the morning. Pillows is not the most comfortable ones. Room for improvement!! The bar in the lobby is nice, but since you removed Edelweiss Weissbier from the meny I probably will choose an other hotel. The gym and relax/sauna area is nice.

Excellent stay

TripAdvisor rating 4.0/5

starphancy Business - 08/10/2019 TripAdvisor review

Lovely hotel at a very good location polite staff always ready to help clean room clean shower and bathroom rich breakfast with all kinds of food hungarian and from all of Europe excellent service and food at the lounge bar

Excellent

Customer review rating 4.3/5

Hemant B. Business - 05/10/2019 AccorHotels review

Quick check-in, quick check-out, nice executive room, very efficient.

Customer review rating 4.3/5

Che Business - 03/10/2019 AccorHotels review

Super

Comfortable and very enjoyable stay.

Customer review rating 4.3/5

Caroline M. Business - 30/09/2019 AccorHotels review

Clean room, very well serviced.

Dear Ms M., We very much appreciate your detailed review & comments regarding your stay at Novotel Budapest City. It is always a pleasure to receive positive feedback, although I will share your comments with our Team since we strive to continuously improve the quality of our services and product, to give our guests the most amazing guest experience they can have! Thank you again for sharing your opinion and we hope your next visit will be as pleasant as the previous one. Sincerely, Réka Kovács Guest Experience Supervisor

Very friendly and comfortable hotel

TripAdvisor rating 4.0/5

LondonOver50s Business - 30/09/2019 TripAdvisor review

Staff were exceedingly helpful with touring arrangements, busses, etc. Lovely pool and sauna to relax in. I went there for a conference, so the hotel is particularly convenient as it adjoins the conference centre.

Customer review rating 4.3/5

Anonymous Business - 26/09/2019 AccorHotels review

clean, efficient, nice breakfast, good bed. somewhat the room is on the small size. have left the blue sign to save the earth every night. for 7 nights. it said that bins will be cleared, they were not cleared even once. Sadly

Dear Guest, We very much appreciate your nice review & comments regarding your stay at the Novotel Budapest City. I will share your kind comments with our Team. We are very glad you enjoyed our hotel & the breakfast especially makes us proud! Thank you again for sharing your opinion and we hope your next visit will be as pleasant as the previous one! Sincerely, Réka Kovács Guest Experience Supervisor

Super service

Customer review rating 4.3/5

Anja E. Business - 25/09/2019 AccorHotels review

Always a pleasure to stay at your hotel.

Room was not clean, breakfast room is too crowded, breakfast itself is poor

Customer review rating 4.3/5

Dimitris C. Business - 23/09/2019 AccorHotels review

Once again the room was not clear as it had a lot of spider webs and spiders in it. Though those specific spiders are harmless and cannot hurt a human being, still, their existence in the room shows that the room hasn't been cleaned thoroughly. Also, the window was overwhelmed and filled with spiders and spider webs, making it impossible to open to get some air, without letting them come inside the room. I suspect that while the room was cleaned and the window was opened by the cleaning Staff, some of them came in and produced even more spider webs. Regarding the Breakfast Room, it needs to be expanded as there were far too many Guests. It happened to me twice that I had to wait 15 minutes each time to get some breakfast which is unacceptable. Also, I usually get for breakfast before 07:00 in the morning or near 07:00 and on 2 occasions, even though I was told to go in for breakfast as there were seats available, only 2 seats were available in the whole room. Finally, regarding the breakfast itself, instead of adding stuff to it, they are removed every year, making the breakfast poorer every year. In standards I believe that the available options are way beneath a 4 star hotel!

Good stay for business traveller

Customer review rating 4.3/5

Igor Business - 20/09/2019 AccorHotels review

Check in was smooth. Breakfast was one of the most varied and tasty I have ever had, excellent! A bit complicated to know which parking to use. Room ok and big enough, bathroom and toilet, on the other hand, very small. Welcome cookies were nice addition. Hotel would need a bit of renovation (walls, carpets). Price a bit high for this type of hotel.

Is it really five star?

Customer review rating 4.3/5

Svend A. Business - 18/09/2019 AccorHotels review

Easy, but a few dissapointing experiences. Nice staff. Hotel room a bit worn. Old hair rests in shower, also after ekstra cleaning (!) SPA With Cold sauna at 6pm, Turkish bath with loose tiles, no staff (5 star??) and no relaxing chairs/sunbeds inside. Backyard feeling outside With little plants/flowers etc. Breakfast possibility outside should be possible without carry tables and chairs yourself, and a few gardening measures would make it a lot nicer outside

Dear Mr A., Thank you for taking the time to tell us about your experience at Novotel Budapest City. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, so I will share your review with pour Team. Our hotel is infact a 4 star hotel, but we aim to provide the best experience always! We appreciate your sharing your opinion and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Réka Kovács Guest Experience Supervisor

Excellent in keeping the standard!

Customer review rating 4.3/5

Jinsoo M. Business - 18/09/2019 AccorHotels review

Nice staffs, good breakfast service, and house keeping were the standard expected of mine.

Loved it

Customer review rating 4.3/5

Aliho Business - 12/09/2019 AccorHotels review

Best customer service in hotels.... very professional...

The room is confortable , clean, excellent complimentary beverages

Customer review rating 4.3/5

T. Business - 12/09/2019 AccorHotels review

Breakfast excellent, front office personnel kind and professional

One of the best Novotel in Europe

TripAdvisor rating 4.0/5

Annonnimm Family - 05/09/2019 TripAdvisor review

It's always a pleasure to stay in this hotel, everything is perfect and I'm a demanding customer. Nice room, great sleep, all clean, tasty breakfast, lots of options at the bar, room upgrade and a surprise waiting for the kids, professional staff, convenient parking, real value for money. Will definitely come back again when in Budapest.

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