Hotel - Novotel Budapest City
Novotel Hotel Novotel Hotel

Novotel Budapest City Hotel

4.0/5 905 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Outdoor sports (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 19 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 319 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Budapest City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 905 reviews
Business - 14/07/2018 TripAdvisor review
« I expected something more »

The hotel is not as central as one would expect by seeing the map. You can walk to the city centre in half an hour more or less but it's not a pleasant walk, as it's quite hilly. The room I had was fairly big and comfortable but both toilet and bathroom with shower were actually tiny booths with not much freedom of movement. Plus I noticed a leak in the toilet booth with drops of water coming from the ceiling that eventually dampened even the carpet outside: I notified the reception and they apologized but no maintenance was done (a towel was placed on the floor by the cleaning staff but that's all) and I wasn't offered another room let alone an upgrade (as I would expect from a four star hotel). On a positive note, our waitress, Magdi, took very good care of us (I was in a business meeting), very kind and ready to make us all comfortable.

Business - 01/06/2018 TripAdvisor review
« Very handy hotel for the conference centre »

Very good and very clean hotel. They provide nice vegan food during the conference without any problems. Beds were comfortable and we had a good night sleep. The inter-connecting room was quite handy too with my family staying with me

Our hotel has responded to the review
Our hotel has responded to the review

Dear infoD3261GR, We very much appreciate your excellent review regarding your stay at the Novotel Budapest City. It is always a pleasure to receive great detailed feedback. I will share your comments with my co-workers. I am sure that this feedback will brighten up their day, since they are always working very hard, to give you the best service possible! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Réka Kovács Guest Experience Supervisor

Vladimir O Family - 20/02/2018 TripAdvisor review
« Sweet and short »

It was excellent from fast check in, with special tennis room offered, continue with appropriate pool/sauna treatment, finished with big choice of different courses for breakfast, enjoying basement placed restaurant with a lot of lights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vladimir O, thank you for this lovely detailed review you left on tripadvisor.com I was happy to read that you liked our service and you were very happy with one of our theme rooms that you have stayed. Thank you again and hope to welcome you back to our hotel soon. Kind Regards Jean Wendling General Manager

Family - 11/01/2018 TripAdvisor review
« Not bad »

The hotel is ok , great breakfast. The rooms are avarege , good 3 star...Not more The staff was very nice and kind. They changed us in an executive room because the sofa bed in our room was very unconfortable. Along with the room upgrade they ´´trew in´´ the use of the moinibar for free as complementary gesture. The best thing about the hotel is the staff and the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RobertmG909XW, thank you for taking the time and telling us about your experience. I was happy to read that you were satisfied with our staff and you also liked the room upgrade. Kind Regards Jean Wendling General Manager

Business - 16/11/2017 TripAdvisor review
« Great hotel to visit! »

The room was fabulous to stay and it's comfortable to sleep there. Great location there as it is in central Budapest, close to downtown area with tourist areas. Services were very helpful to provide an excellent customer services such as taxi arrangements.

Business - 03/11/2017 TripAdvisor review
« Good place »

Stayed for a business trip and all was good. Bed are comfortable. Place around was OK. Small note about swimming pool - the water did not seem enough clean to me. Sauna and turkish bath were a bit cold. And it was some smoking air coming from the area closed to hotel entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your detailed review. We will follow up about your comments on sauna and the pool. Novotel Budapest city is a non smoking hotel therefore next to the entrance of the hotel outdoor there is a smoking area. That is why you could have smelled smoke. Hope to see you in our hotel soon. Kind Regards Jean Wendling General Manager

Business - 22/10/2017 TripAdvisor review
« Chaos with taxis »

Average good hotel. Bathroom facilities old (not even shower but bathtub). But the real problem was that i had a flight at 18:30 to catch abd the man ar reception said 30’ was sufficIent. It toook 75 makes minutes! Caught the flight only because it was delayed. The whole taxi service by the hotel is highly disorganised.

Family - 04/07/2017 TripAdvisor review
« Short visit »

Hotel is in a great position to enjoy the sights but not too busy. Good accommodation and breakfast was good, but at an extra charge. Some road works at the time of our visit and the busy junction did produce some road noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, I am greatly appreciative of your positive review for our hotel! I am so glad that you enjoyed your stay so much and we look forward to welcoming you back very soon. We love having you here! Warm regards, Jean Wendling General Manager

micgela Family - 13/05/2017 TripAdvisor review
« Good hotel..nice pool »

We stayed here overnight and had a late checkout. The room was nice and comfortable. The children enjoyed the pool a lot. It was nice and clean. The breakfast was good and had a good variety. The only problem we had was the housekeeping staff opened our door twice without knocking. I hope they properly communicate if guests are already checked in or haven't checked out yet. I hope the people in the front desk and breakfast reception would smile. They all look very serious and a bit robotic. With the exception of the lady in the fitness/pool reception who is lovely and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Micgela, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

Family - 23/12/2016 TripAdvisor review
« weekend in budapest »

It was fantastic nice wellness facilities. Executive room nice enough a bit cramped when you use all the beds front counter staff very friendly. Breakfast was a bit cold at the buffet. The restuarant is nice although the staff not very attentative at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Agnes H, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dániel Vetlényi Deputy General Manager

Family - 10/08/2016 TripAdvisor review
« High level of prestations »

We are French Family with 2 young children and each trip in Budapest we are going to Novotel Budapest City because it s the best hotel in term of price, accomodation and services. The staff is very professional and you feel welcome. Moreover all services as restaurant or pool, taxi are well organized and without incident. We just recommend to use the executive room for 4 persons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miamiki, We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Lassier General Manager

Grabowskiii Solo travel - 24/04/2016 TripAdvisor review
« One night stand »

I've stayed here many times already, but only for business reasons. For one night stand it's OK, but not for a longer term , I guess. It has a small pool, a well-equipped fitness area (where not everything works properly, but OK) and a nice restaurant with a bar. The highways to West and South-West are nearby. Overall I found it OK! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, let me thank you choosing our hotel for your visit to Budapest. In one hand I was happy to read that you liked our restaurant and bar area and the location of the hotel. In the other hand I was sorry to read that in other areas our service did not meet your expectations. I hope you will give us the opportunity to serve you better for your next visit. Kind Regards Attila Lenart Guest Relations Officer

lauraed2016 Business - 05/03/2016 TripAdvisor review
« Pleasant »

The hotel was very nice and clean and the staff were extremely helpful. The room that I had (an ADA room but ADA not needed) didn't have any outlets near the desk area. Since I was there for business, this caused the desk space to be unusable for my needs. The breakfast buffet was very international and being able to make your choice of coffee (espresso, cappuccino, etc.) was a very nice feature. The dinner menu was limited but the bar staff were very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Lassier General Manager

Family - 22/02/2016 TripAdvisor review
« Family Break »

Very friendly staff who were always happy to assist. The hotel location is great 5 to 10 minutes bus ride to center of all attractions. Shopping mall is 2 minutes walk and hotel facilities are great and very clean. Kids loved it and breakfast was very nice.Also there is a room on floor 7 where you can iron your clothes free of charge. free access to indoor pool,gym,sauna etc i will recommend this hotel is great for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, thank you for taking the time and telling us about your stay on tripadvisor.com website. I was happy to read that you and your family did enjoy our hotel and our service met your expectations. Hope to welcome you back again soon to Novotel Budapest City Kind Regards Laurent Lassier General Manager

Business - 01/02/2016 TripAdvisor review
« Practical for Business Travel in Immediate Area »

Practical for Business Travel - Clean rooms, walking distance to MOM Park business office towers, walking distance to tram lines (61,17,19), and directly across street from MOM Park Shopping Mall (shops, supermarket, restaurants/cafes).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Attila Lénárt Guest Relations Officer

Piotr M Friends getaway - 08/01/2016 TripAdvisor review
« close to the centre »

the hotel is located 5 bus stops from the centre, quite good but the outside a bit old looking, the swimming pool is quite small, but breakfast was very rich and varied, really tasty and fresh. there is a shopping mall close by

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, thank you for sharing your experience on tripadvisor.com I was happy to read that you liked the variety of our breakfast and the location of the hotel. Hope to welcome you back again soon. Best Regards Laurent Lassier General Manager

adnan521 Business - 21/10/2015 TripAdvisor review
« Good »

It was good.Good supriesd at arrival when i got executiv room with free of charge mini bar Coffe machine in rooms are good and bether then at breakfast.I think that you need the coffe machine at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time and telling us about your last stay in Novotel Budapest City. Thank you for your kind words. Hope to welcome you back again to Novotel Budapest City soon. Best Regards Laurent Lassier General Manager

Snarbies Business - 18/10/2015 TripAdvisor review
« Great beds and top notch sauna »

I have stayed here for four nights. Room plus breakfast good, I especially liked the sauna followed by the bed (great matrass). Not in downtown Budapest though and not that much bars or restaurants around. Also may tourist buses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, thank you for your nice comments you shared on tripadvisor.com I was happy to read that you liked our sauna and the Spa area and the comfort of our beds. Hope to welcome you again to Novotel Budapest City. Best Regards Laurent Lassier General Manager

bs70B Family - 02/09/2015 TripAdvisor review
« Superb value »

Fine location, near shopping plaza (MOM Park), motorway, down-town Budapest, parks, natural reserve hill... well-equipped rooms with no noise tech, double airco, comfy beds and on site coffee machine.. there is a wellness centre and breakfast is sumptuous.

cchanchao Business - 31/08/2015 TripAdvisor review
« the service »

I really like the wifi. It is really convenient and easy to get connected. The location is excellent because it is really near to Budapest Congress Center. It is very easy to catch a bus to go to the city center. Within a room, a bed is good. I like the mattress. Also, I like breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest from Thailand, thank you for sharing your review on tripadvisor.com At Novotel Hotels we pay attention to high comfort sleeping. I was happy to read that you liked the comfort of our mattress. You also liked the location and the surroundings of the hotel. Hope to welcome you again to Novotel Budapest City. Best Regards Laurent Lassier General Manager

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