Hotel - Novotel Budapest City
Novotel Hotel Novotel Hotel

Novotel Budapest City Hotel

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4.0/5 875 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Outdoor sports (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 19 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 319 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,224 reviews

Our guest reviews for Novotel Budapest City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 875 reviews
TripAdvisor review
Vladimir O Family - 20/02/2018
« Sweet and short »

It was excellent from fast check in, with special tennis room offered, continue with appropriate pool/sauna treatment, finished with big choice of different courses for breakfast, enjoying basement placed restaurant with a lot of lights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vladimir O, thank you for this lovely detailed review you left on tripadvisor.com I was happy to read that you liked our service and you were very happy with one of our theme rooms that you have stayed. Thank you again and hope to welcome you back to our hotel soon. Kind Regards Jean Wendling General Manager

AccorHotels certified review
Vladimir Families - 19/02/2018
« Warm, friendly hotel with nice people and appropriate price/performance ratio »

Professional reception, excellent offering of food (breakfast), pool (especially stream and slap features) plus sauna as morning start, very good first impression on Budapest city. Room could be equipped with few more tea bags and my suggestion could be more points for hanging used towels in the bathroom. The rest is ok for me. Friendly relation of all personal is highly welcome by everyone. See you again on all my Budapest missions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vladimir O., We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Wendling General Manager

TripAdvisor review
Family - 11/01/2018
« Not bad »

The hotel is ok , great breakfast. The rooms are avarege , good 3 star...Not more The staff was very nice and kind. They changed us in an executive room because the sofa bed in our room was very unconfortable. Along with the room upgrade they ´´trew in´´ the use of the moinibar for free as complementary gesture. The best thing about the hotel is the staff and the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RobertmG909XW, thank you for taking the time and telling us about your experience. I was happy to read that you were satisfied with our staff and you also liked the room upgrade. Kind Regards Jean Wendling General Manager

AccorHotels certified review
Antony G. Solo - 07/01/2018
« Mr Antony G. »

The reception staff were friendly and helpful . The Spa area was very noisy with un supervised children and made it not comfortable to be there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

TripAdvisor review
Business - 16/11/2017
« Great hotel to visit! »

The room was fabulous to stay and it's comfortable to sleep there. Great location there as it is in central Budapest, close to downtown area with tourist areas. Services were very helpful to provide an excellent customer services such as taxi arrangements.

TripAdvisor review
Business - 03/11/2017
« Good place »

Stayed for a business trip and all was good. Bed are comfortable. Place around was OK. Small note about swimming pool - the water did not seem enough clean to me. Sauna and turkish bath were a bit cold. And it was some smoking air coming from the area closed to hotel entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your detailed review. We will follow up about your comments on sauna and the pool. Novotel Budapest city is a non smoking hotel therefore next to the entrance of the hotel outdoor there is a smoking area. That is why you could have smelled smoke. Hope to see you in our hotel soon. Kind Regards Jean Wendling General Manager

AccorHotels certified review
Alex Families - 30/10/2017
« Nice rooms, Breakfast was disapointing »

We spend almost one week in the hotel. The rooms are nice and we had free minibar - Great :-) The food in the hotel is not fantastic. Breakfast was very disapointing for the children. The pool is small, but still OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jacob H., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

AccorHotels certified review
Izabela Business - 27/10/2017
« Too hot »

I would generally be happy from my stay if it wasn’t that hot everywhere, especially in the room. It was impossible to cool out the room wit A/C and the window could not be fully opened which all resulted in a very high temperature in the room that has caused a lot of discomfort to me. I was hoping for a great sleep (as I’m a young mommy and do not sleep well at home) but unfortunately it was way too hot for me to sleep well. Also the air in the hotel was really dry and my eyes hurt.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, L., Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Novotel Budapest City. Jest nam niezmiernie przykro, że nie spełniliśmy Pani oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Novotel, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Jean Wendling General Manager

AccorHotels certified review
Anonymous Business - 22/10/2017
« Chais receptio »

The reception is chaotic, understaffed and the employees managed to lose my suitcase (whcih was then found) and almost to make me miss my flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marco Onida, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

TripAdvisor review
Business - 22/10/2017
« Chaos with taxis »

Average good hotel. Bathroom facilities old (not even shower but bathtub). But the real problem was that i had a flight at 18:30 to catch abd the man ar reception said 30’ was sufficIent. It toook 75 makes minutes! Caught the flight only because it was delayed. The whole taxi service by the hotel is highly disorganised.

AccorHotels certified review
Keenie Business - 20/10/2017
« Fabulous hotel »

Clean room, lovely spa & wellness centre, excellent service, very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keenie, We highly appreciate your comments regarding your stay at the Novotel Budapest City hotel. It is always a pleasure to receive positive feedback from our guests which assures us that we are doing our job on the right way. I will happily share your kind words within our team as they are the greatest award for our everyday work. If you have a minute, please do not hesitate to share your opinion with other travellers on tripadvisor.com to help them to make the right choice for their stay in Budapest. Thank you again for sharing your experience, and we hope your next visit in our hotel will be as pleasant as the last one. Yours Sincerely, Jean Wendling General Manager

AccorHotels certified review
Anna Business - 19/10/2017
« Hotelrooms too warm »

The room was so warm that I woke up feeling sick. It is very hard to work in a room that warm. The minibar was ridiculously expensive. Apart from that the room had what it needed, and appeared clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Annemette H., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

AccorHotels certified review
Dibi Business - 19/10/2017
« Comfortable and great atmosphere »

The room was quite spacious, clean and the staff were very helpful. The sauna was amazing and the entire cuisine was delicious. Quite a distance from the centre, but getting to the centre wasn't really a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tamunomiebaka, Thank you for taking the time to share your feedback. I was happy to read that you liked our Spa area and the service of our professional staff. I hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

AccorHotels certified review
Tincu E. Business - 15/10/2017

According to booking no. FFCDFXZX, the cost of a double room for 2 nights with breakfast included was 240 Euros, which means 73.870,19 HUF. In Invoice no. 171743/08.10.2017, which I've paid at check-out, the Front Desk charged me 88.174 HUF for BED AND BREAKFAST. This amount is bigger than the one I've originally booked with 46 Euros (14.304 HUF). Could you please tell me what exactly this difference of 46 Euros represents? Thank you, E. Tincu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Thank you for taking the time to share your feedback. We will double check your payment and the price and will get back to you soon. Sincerely, Jean Wendling General Manager

AccorHotels certified review
Anonymous Business - 10/10/2017

Excellent stay, but to charge your staying guests 50 euro each time you order a taxi for us is ekstremely expencive and not what we are used to. We travel a lot and stay in many hotels. only time we have experienced that. So service like that, which you charge your staying customers 50 euro several times (we payed more than 700 euros for our stay, so we believe the service to get us a taxi should be included..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nyrud, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. Please let me kindly note that in our hotel the taxi transfers are not included in the room rates. We are happy to arrange the transfers for our guests but the supplement is paid on spot by the guest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

AccorHotels certified review
Lu Business - 03/10/2017
« room was not clean, insect in the room - in 4 stards hotel, really? »

The ratio price/comfort absolutely unbalanced. I have picrures - some insects in the room, dirty shower enclosure, badly vacuumed carpet, impurities under bet. Grey bed linen (ruin) and additionally insufficient capacity of breakfast room, no possibility take seat. Novotel never more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lenka U., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

AccorHotels certified review
Matt Families - 03/10/2017
« Standard Novotel, facility a bit outdated »

The stay was standard for a Novotel. The staff was friendly and the internet was fast. The room itself was a bit outdated but I would still consider this hotel to be up to standard.

AccorHotels certified review
Anonymous Business - 01/10/2017
« Experience was good, but please buy better pillows! »

Everything was good, employees were helpful and friendly, and my room was great. The only downside were the pillows, they were obviously very cheap and not great to sleep in.

AccorHotels certified review
Tomasz Business - 29/09/2017
« not too bad »

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Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kudelak, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

AccorHotels certified review
Andrei M. Business - 28/09/2017
« AC not working »

AC was broken in all rooms. I moved to another hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrei M., Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Wendling General Manager

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