Hotel - Novotel Coventry M6 J3
Novotel Hotel Novotel Hotel

Novotel Coventry M6 J3 Hotel

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3.5/5 601 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.00-22.00
    • Opening hours : Week-end 06:00-22.00

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,480 reviews

Our guest reviews for Novotel Coventry M6 J3

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 601 reviews
TripAdvisor review
DavidTeesValley Business - 13/04/2018
« Refurb is progressing and shows promise »

Actually stayed in one of the refurbished rooms which are progressing well. A few teething issues mainly the shower which wouldn't run hot water and then just cosmetics as one wall left with artex stipple (as a 70's memory perhaps) and just a need for door stops if new walls are not to be damage, a socket near the hospitality tray and a rather annoying green light on the phone needing to be covered for bedtime!

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Thank you for taking the time to proffer your feedback regarding the new bedrooms. The shower has now been rectified and the others all checked to ensure functioning correctly. The door stops are to be fitted to ensure no damage is caused to the doors. Your comment regarding the tray and the telephone has been noted and I will forward the feedback. Thank you again for your feedback Regards Jackie Clarke

TripAdvisor review
Family - 12/04/2018
« Nice Location, Friendly Staff, Nice Hotel »

Even though they have Refurbishment works, I didn't notice that much to impact on my stay negatively at all. Yes as some comments say the rooms and some areas of the Hotel including the lifts are on need of upgrading, but they were clean and comfortable and I am not giving feedback for what they could be but for what they are, and they were good enough for Novotel Standards. The Staff and specially Nick on the Bar were extremely helpful and Friendly. Did I mention Nick? Superb!!. sadly the weather was bad and we couldn't see the outside garden that it looks great from the outside, hopefully we can have an opportunity to go when the whole Refurbishment is finished and get a chance to see it. For our purpose the Hotel was great in Location. Food Good enough. Overall Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for your comments on your recent stay with us at Novotel Coventry. I was pleased to read you enjoyed your stay and that the team made you welcome and I will certainly pass your comments to Nick. We do have beautiful gardens and I hope we can welcome you back to Novotel Coventry again in the future when you can experience the completed refurbishment and of course the gardens. Thank you again for taking the time to send your feedback it is very important to us. Best Regards Jackie Clarke

AccorHotels certified review
Anonymous Business - 09/04/2018
« my car was broken into and my birthday cards and presents were stolen.they were not very helpful »

stressful

AccorHotels certified review
Paul B. Families - 08/04/2018
« Lovely Restaurant Food, but rooms a little tired »

Check in was very efficient and the public areas were very inviting. Food in the restaurant was way above the quality we expected. Rooms were clean but a little dated ( although the hotel is undergoing a refurbishment programme)

AccorHotels certified review
John H. Couples - 08/04/2018
« Exeeded expectations »

Excellent friendly staff

AccorHotels certified review
John B. Business - 07/04/2018
« Mr B. »

My business trip was made much more manageable by staying at your hotel. Accomodation was good and staff went out of their way to help make the stay a great one.

AccorHotels certified review
Anonymous Business - 06/04/2018

Had car broken into, along with several other guests. Staff not at all helpful. You charge for parking, so provide meaningful security.

AccorHotels certified review
Ruud Business - 06/04/2018
« Desperate in need of upgrade »

Very dated rooms but ok to stay for a night or 2. Friendly staff, breakfast ok, but overpriced when I stayed.

AccorHotels certified review
Stephen J. Business - 06/04/2018
« Worst night ever in a hotel. »

Not very welcoming. Including no complimentary drink offered as a silver club member. Only 2 hrs sleep possible because of the noise of the TV next room. Eventually after calling the receptionist at 2.50 am he sorted out the problem. Nobody on desk when I checked out. Probably dealing eith all the cars that had been broken into in the car park.

AccorHotels certified review
Alle S. Families - 04/04/2018
« Nice Hotel, Very happy overall, Very Nice Staff »

Even know they were refurbish work going didn't notice it that much, only few minor things then and there that didn't influence my overall experience, the only but I will put is that first at check In and then at dinner and then at Breakfast all three times we never had anyone to greet even thought it wasn't minutes waiting is the fact of "nobody there and what to do next" sensation for a few moments is not very nice. But As I say before Overall we are very pleased with the Hotel. All the staff were very friendly especially Nick from the Bar was very helpful and nice a big 10 for him. We slept quite nicely on the beds, rooms were nice and clean, Rooms need improvement but you're working on it and I cannot wait when the whole refurbishment is finish to come back again. Sadly we couldn't use the outside area which looked very nice because of the weather, just for next time. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Almudena Gonzalez Solla, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have lovely gardens and they are a sun trap I hope you can stay with us again and experience them and our refurbishment will be completed in August 2018. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
T. D. Business - 24/03/2018
« Mr »

Food, room excellent. one small complaint. Flush in 257 did not work properly. Reported but no fixed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Davies, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Pippa Families - 19/03/2018
« No customer service »

I am a silver member and waited 10 minutes to be seen by the staff (there was no-one in reception). He then denied that I had breakfast (I showed him proof that I had booked it), forgot to give our drinks vouchers, forgot to give the kids toys and then at the end of our stay, tried to overcharge us. Not great customer service at all! Breakfast eggs and bacon was cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Blackmore, Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Can I please ask that if you choose to return to Novotel Coventry that you contact me directly and I will ensure you are looked after. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Anonymous Business - 16/03/2018
« Staff could not be more helpful or professional »

i didnt

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Coventry M6/J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Anonymous Business - 14/03/2018
« Pleasant stay »

Pleasant hotel, room decor in need of updating but clean, tidy and comfortable. Room service was quick and very nice. Just not as much of a choice on the room service menu as I would expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Harrison-Cook, We very much appreciate your comments regarding your stay at the Novotel Coventry M6/J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
David C. Couples - 14/03/2018
« Apart from set evening meal, very disappointing, the room and suroundings good, staff friendly. »

As above, plus staff helpful and welcoming, would consider staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Colman, We very much appreciate your comments regarding your stay at the Novotel Coventry M6/J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Lyndsey S. Business - 13/03/2018
« Great stay »

Great stay , room was clean and adequate for my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Stanford, We very much appreciate your comments regarding your stay at the Novotel Coventry M6/J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Mike F. Families - 13/03/2018
« Good »

Good . Professional service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Finney, We very much appreciate your comments regarding your stay at the Novotel Coventry M6/J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Alan M. Couples - 11/03/2018
« Building Site ! »

The ground floor was being refurbished so was not being used. There had been no prior communication warning of this ! That meant we were on the 2nd floor. We were charged £20/dog (almost as much for the dogs to stay as us humans) and had to take them up 4 flights of stairs ! Service at the bar was extremely slow. More staff would have alleviated this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Meldrum, Thank you for taking the time to tell us about your experience at the Novotel Coventry M6/J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Mr G. T. Couples - 11/03/2018
« Crufts stay »

Excellent hotel friendly helpful staff dogs made very welcome good exercise area's good choice of food at night 3 course and buffet breakfast in morning hot and cold choices will see you all next year

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Taylor, We very much appreciate your comments regarding your stay at the Novotel Coventry M6/J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

AccorHotels certified review
Lee Business - 09/03/2018
« Not what was described when booking!!!!! »

I was extremely dissapointed as soon as I got into my room. Firstly on arrival I was informed that building work was undergoing on the entire ground floor for renovation which was not mentioned when booking. The room was very dated and nothing like the pictures used to advertise on the website, the ceiling was 2 or 3 shades of colour and the walls had been touched up with the wrong colour. The floor next to the bed was wet and smelled of dampness, the fridge was warm and the smell coming from it as it opened was disgusting. The bathroom was not clean, there was grime and dirt around the glass shower divide which also did not hold water in the bath and flooded the bathroom floor almost causing me to slip, even with towels down to mop the water up. My room had a door that was connected to the room next to me which was only locked by myself from the room I was staying in, I found this very bizarre especially when I realised someone was staying in the room that I had access too! The only positive about the room was the bed was the correct size as booked. Breakfast at the Novotel had a great selection of hot and cold food which was the only over positive I left with after my stay here. I will not stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Smith, Thank you for taking the time to tell us about your experience at the Novotel Coventry M6/J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

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