Novotel Coventry M6 J3 Hotel 3 stars

TripAdvisor rating 3.5/5 671 reviews
Novotel Coventry M6 J3
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Room 1

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Hotel extras

  • Located nearby Ricoh Arena, ideal for concerts and football

  • Elements Restaurant offers a choice of international cuisine

  • 8 dedicated meeting rooms accommodating up to 200 guests

  • On-site leisure facilities, including a purpose-built gym

  • Child-friendly hotel, with on-site facilities and play areas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 8 meeting room(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane
Longford
M6 Junction 3
CV6 6HL
coventry
united kingdom

Tel: +442477092800

Fax: (+44)2476/362422

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   20 CONVENTRY

  • By plane

    BIRMINGHAM At 20.92km / 13 miles

  • By train

    COVENTRY At 9.66km / 6 miles

GPS :52.458137, -1.48902

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Premium Room with Queen Bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Premium Room with Queen Bed and convertible Sofa Bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room double bed + convertible sofa

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: Other cooking style

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 175 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more
Novotel Coventry M6 J3 Meeting Room

Our guest reviews for
Novotel Coventry M6 J3

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,846 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

671 reviews

Patchy service, slow, long waits. Poor showers and towels

Customer review rating 4.2/5

Paul B. Friends - 14/05/2019 AccorHotels certified review

Member of staff when we checked in on Friday evening was very pleasant and very helpful. All other staff were absent from locations one would expect to find them, slow to react to basic requests and inconsistent. Lift was broken down on the Friday which was a considerable in convenience for us and once working again felt like it was about to fail at any moment. "Twin" room beds were too close together and sheets on one were stained with lipstick the first night. We attempted to order sandwiches from the room service menu on the Friday night and were told by a member of staff that only pizza and sandwiches were available, it was unclear what was special or different about the particular sandwiches order that failed to qualify against the staff member's particular secret criteria. This lead us to have to drive out for fast food. Showers were weak in flow and it was not possible to change the temperature at all from a consistent lukewarm. Towels were small and thin and we had to repeatedly request extra from room service. Fruit juices at breakfast were at room temperature and disgustingly syrupy.

Impressed

Customer review rating 4.2/5

Jill Couples - 13/05/2019 AccorHotels certified review

Very pleased with room, having a little fridge was brilliant and unexpected. Very clean, spacious and comfy. Air con very much appreciated. Not having a/c may have been an issue as cigarette smoke could have come in as we were near the outside smoking point.

Dear Ms F., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Lovely stay.

Customer review rating 4.2/5

Adam Couples - 07/05/2019 AccorHotels certified review

We had a great stay we didn’t plan on eating in but due to the poor weather we decided to stay put. The meal was exceptional and the staff were extremely helpful as I have sever allergies. We used to stay quite a lot in the hotel but haven’t been for a while. Although we were always satisfied by the service the hotel itself had become a little dated. The refit we thought made overall stay perfect. I would like to mention a situation that we witnessed at reception, where a guest was very rude to the on duty staff. We and some other guests couldn’t believe it. Ronell the girl on reception handled the situation extremely professionally.

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Nice modern interior and well located for Ricoh Arena

Customer review rating 4.2/5

Jgwh Business - 03/05/2019 AccorHotels certified review

A pleasant stay with a decent breakfast and friendly staff who were at times stretched but worked hard to ensure customer satisfaction. Although the outside is not the prettiest, the interior is nice, modern and airy. Not sure why there is a barrier for the car park as this caused issues when leaving as the staff checking in/out needed to break off from their task to open it so a slight annoyance.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Bar staff were amazing

Customer review rating 4.2/5

Jo Friends - 02/05/2019 AccorHotels certified review

A group of 30 of us stayed Convenient location for Ricoh arena, bar staff and restaurant and kitchen staff were absolutely amazing. Thank you

Dear Joanne C., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great service!

Customer review rating 4.2/5

T Business - 29/04/2019 AccorHotels certified review

Very good service - would like a few more vegetarian options, but generally very impressed.

Dear {guest_first_name} T., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Ms M.

Customer review rating 4.2/5

Ms M. Families - 29/04/2019 AccorHotels certified review

We needed somewhere to stay for a family funeral. Staff polite and helpful, rooms very comfortable had great night sleep, (although a bit noisy through the walls and corridor). Breakfast was good a lot to selection from. James was great and very helpful during breakfast. Definitely stay again.

Customer review rating 4.2/5

Drap Families - 27/04/2019 AccorHotels certified review

The receptionists are helpful but extremely over stretched to an extent you have to que for basic and trivial services such asking for the where abouts of light switch or being asked to leave a message when you call for the room service. Some othe issues include:- - The lifts were not working - The teas and coffees were warm as opposed to hot - The breakfast area was not well attended in terms cleanliness - You should develop a mechanism for the house cleaners to stop the random knocking on each room and waking up everyone in the morning

Dear A P., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Convenient location, parking onsite, clean comfortable room, good gym, tasty breakfast and Excellent evening meal.

Customer review rating 4.2/5

S M. Business - 26/04/2019 AccorHotels certified review

The positives have been listed above. The only negative was a comment from a member of staff which annoyed my husband. We came for a conference and enjoyed our stay so much that we wanted to book an extra night. When my husband enquired about this the response he received was.... "Sorry we're fully booked for tonight but even if we had room it would be very expensive" !! Not a great way to treat guests particularly those who are (or were) wanting to give you repeat bookings.

Very poor reception customer service

Customer review rating 4.2/5

Anonymous Business - 26/04/2019 AccorHotels certified review

I left my jacket in the bedroom and it took 5 hours for staff to attempt to retrieve it and many entreaties for them to do so, by which time new guests were in the room and jacket not to be found

Warm welcome, nice clean & comfortable room. Shame the lift was broken!

Customer review rating 4.2/5

M D. H. Business - 26/04/2019 AccorHotels certified review

Getting myself up the stairs was not a problem - dragging my bag with me not so much fun. I had to get to the City Centre Railway Station. The taxi you called was a black cab and cost over £14, one way. Very expensive.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The taxi cost is right for where we are located and we would of course of helped with your luggage if needed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Coventry

Pleasant room and good food

Customer review rating 4.2/5

Barbara D. Business - 25/04/2019 AccorHotels certified review

I was attending a conference so didn’t do much organising

Dear Ms D., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

In part excellent offset by some dissatifacation due to lack of attention to detail

Customer review rating 4.2/5

Anonymous Business - 23/04/2019 AccorHotels certified review

The satisfaction survey is addressed to Mr M. instead of Mrs M.. My overnight limit for dinner is £25 and the receptionist was very helpful on check-out as I needed to pay the 20p over the limit. The printer was not working so I did not see a copy of the bill when I left however - when it was emailed through it appears that the company was still charged £25.20 for dinner and also £5 parking which is normally included. When I got to work I had lost my notebook and again the receptionist was really helpful, the housekeeper checked my room and the receptionist called me back to confirm it was not in the room - very prompt and helpful.

Dear Ms M., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Very good accommodation but arrangements for the catering arrangements went less smoothly

Customer review rating 4.2/5

Lynette B. Business - 23/04/2019 AccorHotels certified review

This was a business trip, but my husband accompanied me. Booking arrangements were made with Capita, but no allowance for dinner/breakfast had been made (not sure why not). We were told we couldn't give credit card details to put on account for meals so had to pay for these separately. 4 times the card failed. This was embarrassing until we found out later that it was your connection in the hotel. We then had to pay for the breakfast separately and this was disruptive also. I had fruit and croissant only, so felt £10 expensive, especially as coffee was cold and strong. I am used to fresh coffee so this was disappointing. That said accommodation and facilities were very good and the quality of the evening meal was also of a very good standard and plenty of it!

Dear Ms B., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Nice hotel, pity lift was broken

Customer review rating 4.2/5

Jas R. Families - 22/04/2019 AccorHotels certified review

We checked in for 1 night during the easter break and have to say that the 2 dissapointments were the lift was out of order and one of our rooms had a power cut. Other than that hotel was clean, showers were super and easy to use, definitely a good thing :) we got compensated with complimentary breakfasts which were most welcome. Naresh was very helpful at reception and even offered to help carry our bags to our rooms. Please fix the lift and we will come again!

Dear Jasmeet R., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Happy C. Business - 22/04/2019 AccorHotels certified review

We were staying overnight and attending a conference which was taking place in your hotel. We found the room very clean, the bed comfortable and were particularly impressed with the shower.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Was ok. Nothing special but ok

Customer review rating 4.2/5

Corrina Business - 20/04/2019 AccorHotels certified review

Not too impressed with the food. Found the cooker stuff for breakfast was dry and evening meal was mediocre

Dear Ms Towers, Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Spacious room on the quiet side of the building, only marred by noisy neighbours!

Customer review rating 4.2/5

Anonymous Business - 20/04/2019 AccorHotels certified review

Good breakfast and adequate conference facilities

Dear Mr T. We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Ideal for what we needed

Customer review rating 4.2/5

Ralph B. Families - 19/04/2019 AccorHotels certified review

All staff very good and lots of things to have for breakfast

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

It’s ok.

Customer review rating 4.2/5

Trevor M. Business - 19/04/2019 AccorHotels certified review

It was all good. The place is being updated so no lift. Would have been nice to be offered a ground floor room.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager
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