Novotel Coventry M6 J3 Hotel 3 stars

TripAdvisor rating 3.5/5 684 reviews
Novotel Coventry M6 J3
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Room 1

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Hotel extras

  • Located nearby Ricoh Arena, ideal for concerts and football

  • Elements Restaurant offers a choice of international cuisine

  • 8 dedicated meeting rooms accommodating up to 200 guests

  • On-site leisure facilities, including a purpose-built gym

  • Child-friendly hotel, with on-site facilities and play areas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 8 meeting room(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane
Longford
M6 Junction 3
CV6 6HL
coventry
united kingdom

Tel: +442477092800

Fax: (+44)2476/362422

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   20 CONVENTRY

  • By plane

    BIRMINGHAM At 20.92km / 13 miles

  • By train

    COVENTRY At 9.66km / 6 miles

GPS :52.458137, -1.48902

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Premium Room with Queen Bed

  • Max. number of persons: 2

Superior Premium Room with Queen Bed and convertible Sofa Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard room double bed + convertible sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

RESTAURANT

Type of cuisine: Other cooking style

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 175

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Coventry M6 J3

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,910 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

684 reviews

Clean comfortable room

Customer review rating 4.2/5

Esther Solo - 13/08/2019 AccorHotels review

The room was clean and comfortable, would stay again. The customer service experience was not great. I had booked breakfast at 7.95 pounds and informed the check in assistant( I was later told that he was the auditor). He said breakfast was not part of the booking but I showed him the booking confirmation email. He insisted that that would not be honoured and I would have to pay 10 pounds in the morning, and it was not negotiable. He also said that parking was 5 pounds although the website said it was free for residents. I paid parking at check in. To avoid any humiliation, I left without taking any breakfast only to discover that I had been charged the 7.95 pounds. I called the hotel and was told they would need to confirm with the kitchen that I had had no breakfast!!! Very humiliating but he promised to refund if breakfast wasn’t consumed, which he did. I then checked the website about the free parking, the arcorn website to be precise and called the hotel again. This has also been refunded. The assistant I dwelt with for the refunds was friendly and helpful, unlike the gentleman the night before. This hotel needs to honour their advertised rates.

Good value. Friendly staff.

Customer review rating 4.2/5

Spmac Families - 13/08/2019 AccorHotels review

Stayed four nights at Novotel with family. Standard of room was very good and the breakfast was excellent. Convenient parking and friendly staff. Couple of areas look a little tired such as inside the lift (battered ceiling), however our room and public areas in general were of a very good standard. Would certainly recommend and return. Cheers SP

no sleep due to noise

Customer review rating 4.2/5

Jayne M. Families - 10/08/2019 AccorHotels review

i was in room 142 it was very noisy with people passing our door all night. The store cupboard or room opposite was constantly being opened and shut then i was woken at 7am by a thudding noise. I got dressed to see what it was and 2people were using the treadmill in the gym next door to our room. I have stayed here numerous times in the lst 3 years but this has really put me off. I only asked for ground floor as myhusband is disabled and the last 2 times we have stayed the lift hasnt been working. I will not stay on ground floor again.

Dear Ms M., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The lift has been fully refurbished and operational now for some time so we could of accommodated you further away from the busy access of the downstairs corridor. I see you have some upcoming stays with us so be sure to request an upper level or to be at the end of the corridor to avoid issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Mr.

Customer review rating 4.2/5

Wayne H. Solo - 07/08/2019 AccorHotels review

Was Very Nice and Comfortable and I Like More Deals With my Stays in the future if Possible

Dear Wayne H., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Okay

Customer review rating 4.2/5

Stephen Families - 01/08/2019 AccorHotels review

The hotel staff were all very accommodating. The rooms were pleasant. However, there were some issues concerning the dinner we ordered. Firstly we ordered cod and chips, after about 15 mins we received a duck dish. After some deliberation with waiter staff, and a few hunger pains we eventually received the cod and chips. Starters were of a good standard, and arrived as described. Apart from the culinary episode the overall experience was fine

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Been better

Customer review rating 4.2/5

R T. Business - 31/07/2019 AccorHotels review

I stay at this hotel quite often and find it to be good value for money and conventient . This time however there were some issues, firstly when entering the allocated room I found it already occupied, good that the current occupant wasn't in the room at the time or that could have been tricky. Thankfully I was quickly allocated another room but having booked Premium with Queen bed, to then be allocated a room with 2 singles pushed together is not particularly comfortable especially as the singles are not secured in any way so want to separate when ever they can. In future if the bed is 2 singles it should be described as such as I would have preferred not to have to fight to keep the bed in on piece. Apart from that the stay was perfectly fine.

Dear Robert T., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations on your room allocation. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great experience

Customer review rating 4.2/5

Anonymous Business - 25/07/2019 AccorHotels review

The staff was really polite and helpful, could t do enough , especially the restaurant staff.

Dear nashrin u., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Calm and relaxing

Customer review rating 4.2/5

Paul E. Business - 19/07/2019 AccorHotels review

Absolutely fine, no problems at all

Dear Paul E., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Could have been better

Customer review rating 4.2/5

Jon C. Business - 11/07/2019 AccorHotels review

The telephone in our room was not working so everytime we c=wanted something from the reception, bar or resturaunt, we had to walk down to the lobby area. This got evry frustrating. Also, when turning in for the noght, we pulled back the cover only to reveal stains on the sheet. As there was no one from house keeping available, the night manager had to find some clean sheets and we had to make up our bed befre retiring for the night. The next morning at breakfast was also a dissappointment. Even though it was only 08:00, there was no crosants, pastries or much bread left. The milk for the cereals was just standing on the table top and was luke warm. Overall, could have been much better and frankly, not the level of service or comfort I would have expected from a Novotel!

Dear {guest_first_name} C., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured we will take your feedback and ensure this does not happen again At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not a great hotel

Customer review rating 4.2/5

Angela C. Business - 06/07/2019 AccorHotels review

We stayed as part of a business seminar and found the whole stay pretty frustrating. I was appalled to find a dirty bottom sheet on the bed and by the time I discovered this it was too late for the hotel to do anything about it, so we had to change the bed ourselves! Not a satisfactory situation! When we arrived for breakfast the following morning all the pastry baskets were completely empty as were many of the hot food options. We weren't even late - this was 8am in the morning! In addition there were no decaf tea or coffee choices in the room or in the restaurant. There was rarely anyone on reception and it was a complete pain to get out of the car park and often had to get out of the car to get someone to raise the barrier. The staff in general (apart from Orla who was wonderful!) seemed to have a couldn't care less attitude. We will be returning to Coventry soon for another seminar but it won't be at the Novotel!

Dear Angela C., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Standards have slipped

Customer review rating 4.2/5

Mr B. C. Families - 02/07/2019 AccorHotels review

A big let down from previous years. Despite an on-line booking made months ago, reception struggled to find our details quickly. There was also a huge lack of cohesion between the restaurant and reception as we were asked to prove that we had paid for our breakfasts. The staff ought to have checked and not expected the guest to leave the table to sort out the mess. We can only assume that there had been a large party of guests before 9.00 am. as there were 2 pieces of bacon and no fried eggs left. Thre members of staff standing around and we had to make them aware of the shortages. We also had to ask for cold milk to the coffee area and then tea spoons. The scrambled eggs were dried out and the sausage tasteless. So as you can guess, in having to fight tom prove we had paid for it, we wished we hadn't. The staff are pleasant but not switched on to the basics. When getting ready for breakfast, a cleaner knocked, then entered the room ..... at 8.45 am. After breakfast on Sunday we decided to have a cup of tea outside, using the same table from the previous evening. We discovered the table hadn't been cleared so brought the glasses back into the hotel ourselves. A reminder that staff were standing around and our family were the only people in the restaurant. The ladies on reception and bar staff were very pleasant. It just needs people to wake up and busy themselves. Room nice and clean and we loved the grounds which allowed great peace of mind for children in the play area. That exit barrier is disliked by visiting taxi drivers. Always waiting for someone on reception to see the departing vehicle. The hotel is in a great central location, just needing staff and systems sorting.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Comfortable, Clean and friendly staff

Customer review rating 4.2/5

A L. Business - 01/07/2019 AccorHotels review

Hotel is easy to fine, it was very clean, and the staff were very friendly and helpful

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Coventry

Rooms comfortable, hallway look untidy

Customer review rating 4.2/5

Anonymous Business - 28/06/2019 AccorHotels review

Good apart from the check out. I prepaid for evening meal at hotel, but tried to charge me twice

Dear Mr H., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Mrs

Customer review rating 4.2/5

Anna Couples - 27/06/2019 AccorHotels review

Very good, comfy bed and quiet room. Breakfast good. However drinks a little expensive and price for the stay very expensive.

Dear Ms D., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Coventry

ideal location

Customer review rating 4.2/5

Plymouth L. Couples - 26/06/2019 AccorHotels review

Perfect location for us , staff very helpful unhappy that somebody entered our room whilst we were in bed at 08:45 and nobody to report it to when we left later

Dear Mr s., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At that time in a morning our housekeepers start so would of been checking rooms to clean. Sorry if this dampened your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Coventry

Very good

Customer review rating 4.2/5

Heather H. Friends - 26/06/2019 AccorHotels review

We enjoyed our stay. Clean. Very helpful polite staff. Thankyou

Dear Ms H., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Awful

Customer review rating 4.2/5

Anonymous Friends - 26/06/2019 AccorHotels review

Checked in and enjoyed room however were there for a special concert birthday treat and no one told us about early breakfast due to conference next day so no breakfast available despite paying fir it when booking Promised customer service would contact us but they haven’t even bothered Disturbed in morning by room housekeeper entering room when we were still asleep in bed Would not recommend and definitely never use again

Dear Ms C., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our breakfast times in the restaurant finish at 9.30am on weekdays and this is documented in your room brochures and we did not have a conference on the day of your departure so I'm unsure where this information has come from. We do offer room service breakfast until 12pm and I know our colleagues offered to make you something which you declined. We do appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Good Hotel for visiting a concert

Customer review rating 4.2/5

John L. Friends - 26/06/2019 AccorHotels review

Good Hotel for visiting a concert

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Paul E. Couples - 26/06/2019 AccorHotels review

On the whole very good, one of the bath towels was stained though :-(

Dear Mr E., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Coventry

Most overpriced hotel in the world

Customer review rating 4.2/5

Barry A. A. C. Couples - 26/06/2019 AccorHotels review

We do not have a problem paying £416.10 for two nights room only if the room turns out to be worth that. This room was adequate at best with no bath and a lot of dust (photo available on request). We have stayed in many hotels and this is the only time we’ve ever felt like the hotel has pinned us up against a wall and robbed us. Please refund us some money so that we have paid a fair price for that very average room.

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