Hotel - Novotel Coventry M6 J3
Novotel Hotel Novotel Hotel

Novotel Coventry M6 J3 Hotel

3.5/5 632 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Badminton
    • Basketball facilities (Nearby)
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.00-22.00
    • Opening hours : Week-end 06:00-22.00

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,615 reviews

Our guest reviews for Novotel Coventry M6 J3

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 632 reviews
Darren Couples - 16/09/2018 AccorHotels certified review
« Sat night »

Nice stay at the hotel. Rooms very modern. Double bed was very comfy although the single bed was far too narrow. Great parking and good bar. Staff friendly

Barry C. Families - 13/09/2018 AccorHotels certified review
« Forget the re=furbishment »

Family get together half a mile away from this hotel so the location was perfect. Easy to drop onto from the motorway. Genuine staff, easy going, friendly and professional. Breakfast was really tasty. Room did the trick although we should have asked for a bath. One of our group couldn't make it to Coventry so we couldn't get a refund. Shame as the room stayed empty for 2 nights. Common sense would have been a compromise and let someone else have the room. Then everyone wins. However, thanks again and ..... we are back next year, We will see the full upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

R C. Business - 11/09/2018 AccorHotels certified review
« ALL GOOD AGAIN IN COVENTRY »

GOOD ROOM, GOOD BREAKFAST, GOOD STAFF.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Trevor M. Business - 11/09/2018 AccorHotels certified review
« Online Check in »

I checked in online with a promise my room card would be ready. It wasn’t so queued up to check in again. Completely pointless process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The online check in process does not enable you to skip the queue procedure it just ensures that your key card is ready on your arrival and the authorisation on your card is done. Checking back through your booking I can see there is a note on there that the card did not go through and to ask on arrival which is where the procedure did not work for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Mrs C. F. Couples - 10/09/2018 AccorHotels certified review
« Christine f. »

It was a lovely time ❤️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms f., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Patricia M. Friends - 04/09/2018 AccorHotels certified review
« Fabulous room, very pleased »

Loved the room, breakfast was a little cool (beans) just had a starter and desert because I wasn’t very hungry but it was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Bernadette T. Friends - 04/09/2018 AccorHotels certified review
« A lovely comfortable hotel, with lovely Staff and food, it was Realy great value for money paid. »

Very enjoyable would like to have stayed longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Nanny N. Families - 04/09/2018 AccorHotels certified review
« Noisy Room »

Nice room but very noisy. Heard the next room occupant doing a wee in the toilet and on a loud speaker call. That woke us. Breakfast was just ok. Food run out and had to ask the attendant to refill. Dirty and dusty on the corridors due to the refurbishment. Guests should have been informed of this whilst booking. Wasn't pleased about that. Lift was dirty and builders should at least be asked to hoover after their day's work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms F., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope you return in the future so we can only improve on your stay. Sincerely, Jackie Clarke General Manager

K. Business - 26/08/2018 AccorHotels certified review
« Mr »

Clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I am sorry you did not like they bed, we have, as part of the refurbishment had new beds. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely,

Louise M. Families - 25/08/2018 AccorHotels certified review
« Miss »

Was very happy with the room, service and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Jackie Clarke

Kiran S. Families - 23/08/2018 AccorHotels certified review
« Stressful »

We have stayed at Novotel in Coventry on numerous occasions over the last 10 years as we travel from London to visit family. We have always been happy and satisfied. However on this occasion we were extremely dissatisfied. I booked online as I have always done and I booked a superior room as this comes with a Oueen bed and mini bar which I always request to be emptied as I have 2 children with severe allergies therefore I need to store milk and food. I always ring up a day before to confirm room and minibar . I did this on this occasion too. On arrival I realised that there was an issue as when I asked if the minibar had been emptied I was told only the superior rooms have that. I explained that is what I had booked and then the lady said they would get one put in. When we went to our room it was clear that it was not a superior room . The toilet seat was covered in old poo/urine stains and was absolutely filthy. The lady in reception came to clean in. We were due to attend a party and got late due to all of this. When we returned after it was 1 am in the morning. Once I got to my room to put my baby to bed I realised that we did not have a queen bed as requested. They were two twin beds zipped and connected. This caused issues as my baby was to sleep between my sister and I , and she had a terrible night due to this. As the room had been refurbished, we also noted that there were only three electrical points. We were unable to place the ironing board near them to iron clothes and had to iron on the bed. (Sofa bed was open) In the past the superior rooms we have stayed in have had electrical points near the entrance of the door giving us enough space to put up the ironing board. I spoke to staff at reception and I refused to pay for my stay as my children were unhappy and we had a terrible stay. Staff were very apologetic and said that a manager would contact me, but I had to chase her up (Rhian). I was offered no apology by her. I spoke to a gentleman named Lee who finally returned my call after I argued and spoke to him about my stay. Thankfully I was told I would not be charged. He insisted that all the rooms at Novotel are superior and I explained and asked them why do you advertise standard and superior rooms at different rates. Had I not argued and stood my ground I probably would have been charged but I would have taken the matter further. I travel to Coventry a lot but I don’t think I will be using Novotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiran S., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry I have not been in touch before, I have been on annual leave, however I have had the feedback from Rian, Duty Manager, who told me that you had you expressed your disappointments and she advised she would speak to those involved and would get back to you, and she agreed that you would not be charged as cleanliness issue was not acceptable, we have now had the opportunity to investigate and I can confirm of course there is no charge to you. With regards to the rooms, we have been undergoing refurbishment in the hotel since October 2017, and the bedroom block is almost complete. You were allocated, a newly refurbished all of which are to a superior standard, and they are now all very similar with a zip and link king size bed or a king size double bed which can be requested, some have a chaise longue or sofa beds, there are 5 electricity sockets in each new room 1 is by the door as always was albeit it is higher up which is a legal requirement, there is 1 by the bed, 2 by the tv with the USB port and 1 other for the kettle all of these points above are a Novotel brand standard. I am sorry there was no mini bar in the room on arrival we are awaiting the delivery of the new mini bars, I was pleased to read that Ruta was able to accommodate you and brought one to you. I offer my sincere apologies for the toilet not being cleaned properly, which Ruta duly cleaned and has informed me of, my housekeeper has dealt with this situation in the necessary way. At Novotel Coventry, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns with us, I am sorry you won't be staying with us again. Best Regards Jackie Clarke General Manager

Couples - 23/08/2018 TripAdvisor review
« Concert stay »

Hotel was ok they are having a referb at the moment and the new room are very good i like the seperate bathroom & toilet!! The shower was great!! Could do with more towels in the room! Asked for more pillows & they were in the room when we got there!! All in all good hotel! Lift is a bit scary!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Looking forward to see you soon. Kind regards

Solo travel - 22/08/2018 TripAdvisor review
« Poor Service at Novotel Coventry M6 J3 »

I stayed at this hotel between 18th and 19th August 2018. I arrived the hotel, collected the key to my room, dropped off my bag and quickly dashed out without checking the room. I returned at about 2am and found out the room had not been properly cleaned. There was drink stain on the table next to the bed, there was also a red stain on the toilet seat when wiped with tissue, the bed was laid in a rush as the edges were rough, the T.V remote was missing and the intercom did not work when I tried to call reception. When I complained about the state of my room, the receptionist apologised and stated that I was the second guest to complain about my room on that day. He offered to clean the toilet and he also found me a remote. He was helpful to the best of his ability. I was promised that a manager would contact me to apologise and assure me of steps being taken to ensure that this does not happen in the future but 4 days and still counting I haven't heard anything from the hotel. I am very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest I would like to apologise for not responding to you before, I have been on leave, your feedback was passed to me and I have now had the opportunity to investigate and respond to you I am sorry that the room was not to our usual standard of cleanliness and the person responsible has been dealt with in the appropriate manner, I was pleased to read the receptionist did react, and I apologise for this inconvenience. Thank you for taking the time to proffer your feed back to me as this is important to the hotel, I would like to reiterate my sincere apologies to you for this oversight. Best Regards Jackie Clarke

Mary S. Business - 20/08/2018 AccorHotels certified review
« Good »

Staff lovely and helpful, the room was clean although the window safety wires were not fitted so i didn't feel I should open them and it was very warm. The food was very nice but nothing seemed to be hot only just warm at best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have investigated your comments and replaced the window lock as it had been removed. I have spoken with the with the chef reference your food and beverage experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Jackie Clarke

Stuart Business - 20/08/2018 AccorHotels certified review
« Good hotel for business travellers. »

Excellent staff, clean hotel with good facilities and in a well connected location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Jackie Clarke

Ajay M. Business - 19/08/2018 AccorHotels certified review
« Missing welcome I got used to »

Even though I am platinum member never received any of the benefits I have been receiving at other hotels. Even after asking even water and fridge were provided. Is it too much to ask if you are planning to stay regularly?

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem that you incurred and I will be speaking with the management team to prevent future occurrence. The bedrooms have all now been fully refurbished to a high Novotel standard with full air conditioning. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke

S A. Couples - 14/08/2018 AccorHotels certified review
« Brilliant overnight stay »

It was very comfortable meal was good will defiantly stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Bri Families - 14/08/2018 AccorHotels certified review
« Child's bed too small »

Family room for 4 included 1 small bed that was way too small for our smallest child, a 9 year old. Staff were very helpful and friendly but explained that was the only option. Therefore I'd suggest a family room for 4 only if the youngest is little!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Lorie Families - 13/08/2018 AccorHotels certified review
« My kids loved it »

Nice place I'm sure once renovations are complete its going to be breathtaking. Family room was beautiful n spacious. The cherry on the cake was music in the shower.... If only there was a bathtub

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

B. Couples - 11/08/2018 AccorHotels certified review
« mr »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke

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