Hotel - Novotel Coventry M6 J3
Novotel Hotel Novotel Hotel

Novotel Coventry M6 J3 Hotel

3.5/5 644 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  GBP
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Badminton
    • Basketball facilities (Nearby)
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.00-22.00
    • Opening hours : Week-end 06:00-22.00

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,677 reviews

Our guest reviews for Novotel Coventry M6 J3

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 644 reviews
Claire M. Couples - 12/11/2018 AccorHotels certified review
« Fabulous room and great price »

Booked direct and had a great price, fabulous room, and lovely breakfast

Roger M. Business - 09/11/2018 AccorHotels certified review
« Very good across the board, definately stay again, »

Very nice and great value for money. Only thing was, nobody at reception when I arrived as sat in back office. Being first time was not sure what to do, as I was there a few minutes. Noticed other guests seeming to have the same issue?

Josie G. Business - 06/11/2018 AccorHotels certified review
« Not pleasant. »

Room cold. Had to walk down to reception at 10pm as no one would answer phone. Complained that room was cold twice before asking for a heater. Wasn't offered. I wasn't impressed.

Business - 06/11/2018 TripAdvisor review
« A lovely hotel that has lost its sparkle »

This used to be my favourite hotel in the West Midlands. Although they have refurbished the rooms to a high standard (especially the showers!) The hotel has lost its personal touch. Not once was I addressed by name - which was always a feature of this hotel - but the check-in and check-out process was lengthy. The restaurant was closed on a Friday night: I had to make do with a table in a crowded bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your comments. I'm sorry to hear you feel this way and will certainly address the points raised. We hope you still continue to stay with us. Kind Regards Novotel

Peter Business - 05/11/2018 AccorHotels certified review
« Changes put form over substance »

A lot of money has clearly been spent on upgrading the rooms but this hotel has lost its most impressive feature - the personal touch. Staff here have always referred to clients by name; not once did this happen this time. I had booked DBB; dinner was served in a crowded bar because the restaurant was closed. Check-in took an age because the computer system had failed earlier; check out was also lengthy because the staff was unsure of how to deduct the DBB pre-payment.

Anonymous Families - 04/11/2018 AccorHotels certified review
« You’re judged upon arrival. »

My stay was okay in the end. However when we arrived we had a very cold reception, it was a very uncomfortable experience. When we got to our room there was just a double bed despite booking a family room when I went back to reception to tell someone the member of staff seemed annoyed, but offered to come and make the sofa bed for us. The bed was so poorly made up we all ended up sleeping in same bed the next morning I went back to reception the lady on reception was not very welcoming. In I found all the females reception staff to be very rude and judgemental we stayed for 4 nights. The room itself was very clean and modern, apart from the above we did have a pleasant stay in the end. I would stay again.

Emma R. Business - 31/10/2018 AccorHotels certified review
« Good service, but needs updating »

We stayed at the Novotel Coventry for 1 night on a business trip. The location was ideal as a few minutes drive from the exhibition. In my opinion, the only thing that really needed improving was the carpets. Throughout the corridors and lift the carpets were FILTHY. . The corridor didn’t even look like it had been hoovered. The room was clean and comfortable. The staff were helpful & courteous, and the breakfast was fine. Replace the carpets!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I can confirm that the corridor carpets are the last thing due to be replaced during our refurbishment so will be done in due course. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Dan Business - 31/10/2018 AccorHotels certified review
« Excellent Service »

Always good, thanks, stayed in a newly furnished room, was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Anonymous Business - 30/10/2018 AccorHotels certified review
« Loyalty program screwed up »

I stayed with Novotel on all my Coventry business trips for over 10 nites but then I was told these stays won't be counted into the scheme, which is totally non sense cos all my colleagues r getting it. I am really pissed and would avoid to stay in Novotel again for my business trips. Will go Hilton instead!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On checking your account, Unfortunately the bill gets sent back to an agent which therefor makes you ineligible to claim the points. I have checked back over the past year and can only find 1 stay for yourself so cannot see where we have previously allocated you points in our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Business T. Business - 30/10/2018 AccorHotels certified review
« Mostly Very Good »

This is a nice hotel and has recently been refurbished to a good standard. Just a couple of fixes would make it so much better. They need to fix their plate warmer in the restaurant so that you're not putting your hot breakfast onto stone cold plates. They also need to put longer flexes on the hairdryers - unfortunately one thing that got overlooked in the refurbishment was putting sockets by the bedroom mirror to plug in hairdryers and straighteners etc. The sockets are so far away that you cannot actually dry and style your hair in the mirror.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms V., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Richard Business - 26/10/2018 AccorHotels certified review
« Return visit »

everything required in place, service 100%, would return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Graham W. Business - 22/10/2018 AccorHotels certified review
« Excellent stay made special by lovely staff. »

We use the Novotel Coventry for our base for the Engineering Design Show at the Ricoh Arena every October. The location is perfect for the event giving you the choices if you want a quiet evening or a night in town. The staff at this hotel make the real difference from the front desk staff that put up with my varying demands as the show approaches, the bar and restaurant staff that are so nice and make us feel so welcome, and the cleaning staff that prepare the rooms so nicely. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Wendy V Business - 22/10/2018 TripAdvisor review
« Handy for the Ricoh and Nearly Very Good - Easy Fixes Required »

Much of this hotel has been recently refurbished and it's looking a lot smarter. Breakfast is good, but would be so much better if they fixed the plate warmer so you're not serving hot food onto stone cold plates. Staff generally friendly and obliging. Unfortunately (howler alert) - nowhere to plug in hairdryer/straighteners near the (unlit) mirror in the smart new rooms - I dried my hair using the TV screen reflection as the flex is too short to reach the mirror (grrr) - Novotel please fix this! If you can't run to installing additional sockets in the panel near the mirror, at least give us longer flexes on the hairdryers....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy Thank you very much for taking the time to review your stay at Novotel Coventry. I am pleased you enjoyed the breakfast, I have today checked the plate warmer and it is working ok, as in accordance with Health and safety guideline it cannot reach a temperature above hand held, I do apologise if the plates in it had not reached the desired temperature. With regards to the power point positioning for the hair dryer, in the recent refurbishment all of the rooms have had a power point installed adjacent to the mirror, this is with the exception to the adjoining rooms, which I believe you were allocated, this is being addressed, please accept my apology for the inconvenience. Thank you again for your feedback it is very important to the team and I to help us ensure we offer the expected level of service and product that the guest expects. Best Regards Jackie Clarke Novotel Coventry

Vim F. Business - 20/10/2018 AccorHotels certified review
« Ok but still fail to acknowledge my accor account »

The rooms are fine but when.i ask desk staff to locate my accor account so that I can get points they say they cant do anything. This will be the 4th night recently where I'm getting no benefit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Costelloe, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Peter V. Business - 18/10/2018 AccorHotels certified review
« Mr P V. »

Overall clean and friendly hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Paul M. Couples - 17/10/2018 AccorHotels certified review
« very noisy as on the ground floor »

i was rudely awaken at approx 6am on sunday morn by the adjoining room i was in room 158 and whoever came in early doors i could hear them saying this how you work the bath works and i could even hear them making a cup of tea! i banged on the door and told them to be quiet , but this just made them worse. i rang reception and told them and they did come down and tell them to be quiet. breakfast was ok but had to wait for several items to come out from the kitchen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr m., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Bill C. Business - 15/10/2018 AccorHotels certified review
« Good stay »

Arrived for trade show two night stay, hotel very busy, front desk dealt with all very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

S O. Solo - 15/10/2018 AccorHotels certified review
« Good Access to M6 »

Nothing to complain about during my stay but nothing worth a compliment either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Sarah Couples - 14/10/2018 AccorHotels certified review
« Not the best »

The room was ok except for the fact that someone had obviously been sick in the room recently as there was partly digested food on the floor in the bathroom and sleeping area. When I mentioned this to the receptionist on the way out she said she would inform housekeeping, but as this was the first time we had met her, I doubt she knew what room we were actually in. The bar and restaurent staff saved my overall review mark from being worse because they couldn't do enough for you. Extremely friendly. I would be a bit hesitant to book again if I'm honest as I felt it was more of a motel as apposed to hotel vibe about it, not very 'warm'. Whilst we were checking in, having waited for 2 full coaches of guests to be allowed to check-in first, we were then interrupted by one of the guests who basically just ignored us to moan about his room. Whilst he had a valid point, your receptionship should have politely asked him to wait a minute as she was by then halfway through dealing with me. I felt that was a bit rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The coach parties we have in at weekends are already pre checked in so we only have to hand out keys and there are always 2 staff members working to eliminate the wait. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Jason B. Solo - 14/10/2018 AccorHotels certified review
« Very nice, good quality welcome »

Last minute thing, had to get a hotel, booked online for the wrong date, advisor was very helpful in correcting my error. Room was lovely. I would have like a few more plug options and sometimes for those that haven’t got everything they need with them such as a throw a way tooth brush/paste/shaver would be nice to have at the hotel for guests, maybe ask if they need on arrival so it could be handed over at that point? But over all very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

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