Hotel - Novotel Coventry M6 J3
Novotel Hotel Novotel Hotel

Novotel Coventry M6 J3 Hotel

3.5/5 656 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Badminton
    • Basketball facilities (Nearby)
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.00-22.00
    • Opening hours : Week-end 06:00-22.00

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,748 reviews

Our guest reviews for Novotel Coventry M6 J3

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 656 reviews
Rob J. Solo - 12/01/2019 AccorHotels certified review
« Overnight business stay »

Consistently Novotel Manchester the night before

Margaret Solo - 12/01/2019 AccorHotels certified review
« Super staff and room »

Locked myself out after traveling 12hours and your staff were extremely helpful and welcoming. Room was lovely too as was the vegetarian breakfast. 5* Thanks

James C. Business - 11/01/2019 AccorHotels certified review
« Nice room, lovely staff, great food. »

I stay at Novotel Coventry for my management training course (Gefco) ... The staff are always very helpful, the hotel is clean and the rooms are nice. Special mention for the ladies who run the restaurant and provide our refreshments.

Anonymous Couples - 09/01/2019 AccorHotels certified review
« Lovely »

Lovely room , good simple menu in the restaurant...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms O., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Rugby Day »

Did not stay.. The game at the Ricoh was changed from the 5th to the 6th of Jan....asked if it was possible to change as we wanted the 6th we were told we couldn't...I know I booked in advance...but it was out of my hands...we live in Devon which is 3hours drive each way..I normally book an Accor hotel as a member..but disappointed it did not happen this time.

Liz E. Friends - 05/01/2019 AccorHotels certified review

Very bad service. Being a cancer patient and a diabetic on booking I asked could I get food when I arrived. . NO as the kitchen was closed.... they told me. So I asked for some bread with jam just to keep my sugar level up.... The flora butter they gave me was mouldy!! I spat it out and went back to my room and was very sick... the male staff was complaining that he was the bar man waiter and kitchen helper. On asking for drinks to my room the lady arrive carrying my drinks with her fingers around the top of the glass.. This isn’t the way drinks should be delivered to guests. The second day all I could get to my room was soup and a sandwich and fruit salad. Again I had to take my insulin injection so I needed to eat. The soup was thick like porridge the sandwich had no butter and the cheese wager thin. The fruit salad had fruit pips in the dish. The telephone in my room wasn’t working so anytime I needed to talk to reception I had to call from my mobile. The male at the reception did take off payment for my very bad room service. Not a good experience at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms E., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note we are taking this very seriously and the General manager will be contacting you personally within the next 24 hours after she has investigated your comments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Couples - 05/01/2019 TripAdvisor review
« Smoking motel with a poor attitude »

A very poor welcome which continued throughout the stay. The front desk gentleman wasn’t interested in the guests, very miserable and long face. Left after 2 days instead of 6. Never experienced in any hotels with smokey corridor which also entered our room through the ventilation system. The breakfast was really bad. Hesitated to book the Novotel but there weren’t any other choices in the area at the time. We will never go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We are a 100% smoking free hotel and definitely do not have a problem with smoke in the corridors, nor ventilation. We are also not a motel so I definitely need to check you stayed in this particular hotel. There are a huge amount of hotels in this area to choose from and at this particular time of year the availability is fine. You are more than welcome to contact us directly as we cannot find your booking and would like to know more about the comments you made as these have not been mentioned to anyone here. Thank you Novotel Coventry

Lyndsey Couples - 02/01/2019 AccorHotels certified review

Our stay at the hotel was lovely. The service was great and the food was fantastic. The room was nice and spacious and very clean. The staff were really friendly and polite as well. Always really happy to help. The only 1 downside was I was not aware that guests had to pay for parking. As paying guests I thought that would be included in the room price. It would possibly deter me from staying again as other hotels offer free parking facilities for staying guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The car parking is advertised on our booking sites and on entering so guests are aware of this before arrival and entering. Unfortunately this is standard across the brand and area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

K. Solo - 02/01/2019 AccorHotels certified review
« nice stay »

clean,tidy and big room for the price. second time at this hotel. will come again as family lives in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Steve B. Couples - 02/01/2019 AccorHotels certified review
« Mr »

I had a room booked and paid for, firstly my booking couldnt be found at all which led to a lengthy checking in period where I had to search through my email account to prove that I had booked, the reference number was no help at all and I think the booking was eventually found by searching my email address. I was then asked for payment which I said was already done, I was told I hadn't paid an that led to me having to search through my bank records to find the payment in my statement, in the end it was conceded that I had in fact pre paid, never had such a mess of a check in in my life

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On investigation into this and speaking to my supervisor who was the one who checked you in. There was indeed an issue with the linkage of your booking into the system whereby it did not in fact come through. Unfortunately this does happen sometimes and we have to manually input them. The payment fortunately was found by logging into another system and its fortunate that it was my supervisor who was here as no one else would of been able to log in to retrieve this information. I can also see you were given complimentary car parking as well as a gesture of goodwill for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Coventry

Abbie Friends - 31/12/2018 AccorHotels certified review
« Great hotel - stylish and clean. »

The hotel was really great - recently refurbished and very fresh and clean (a total bargain too!). The only very slight issue was that we didn’t have a ‘Do Not Disturb’ sign to put on the door, so the maid did knock several times (checkout is at noon) while we were having a lay-in and getting ready. We didn’t notice until the morning that we didn’t have one though, so I’m sure if we were staying longer and had asked at reception, this would have been no problem - the staff were all very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Anonymous Couples - 31/12/2018 AccorHotels certified review
« Good »

Good experience. I wasn't disappointed that when I got to hotel I was charged for parking on top of our hotel stay. I didn't see that advertised on the website. I don't think it's far to charge for the car park if we are paying to stay at hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The car parking is advertised on all of our booking sites and on entering the car park to ensure guests are aware of this prior to arrival. Unfortunately this is standard across the area and brand and not a personal choice of the hotel Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Dawn Business - 30/12/2018 AccorHotels certified review
« Dawn B. »

My stay at your hotel was good however the service I have received subsequently has been awful! I didn't receive my invoice when checking out - I subsequently called requesting the bill as I needed it for my expenses. I called on 2 separate occasions to be told you couldn't find my stay - on both occasions I was holding on the line for at least 20 minutes. Both times I was told I would receive a call back - this NEVER materialised!! I'm still waiting on either the call / a copy of my invoice to be sent to me. Night of stay Thursday 3rd December. Room booked in the name of Dawn B.. I booked the room on line using Credit Card in the name of Andrea Litchfield. Please can you email a copy of the invoice as a matter of urgency! My email address is: da… Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have investigated this and I cannot see a payment on the booking which is why they are having problems locating an invoice. It looks like you have paid online but that payment for some reason has not come through on the system so the bill is technically still open. I am not sure if you have been sent anything in the meantime for this but until we can find the payment and close the bill we cannot issue an invoice. I am so sorry you have had this issue and this should of been resolved by now but if you still require an invoice then the hotel will require proof of payment please. I realise this is an inconvenience for you but if we can find the payment through our online accounts we can close this bill and issue you a receipt. Please contact us on h0… to resolve this as quickly as possibly. I can see you used a card that was not in your name either so can you please confirm with the card holder that the payment has actually gone through for this? Sincerely, Jackie Clarke General Manager

Paul B. Business - 26/12/2018 AccorHotels certified review
« Stay spoilt by damage to my car in the car park »

I checked in late on Monday and was just given my room key, no real welcome, or explanation of facilities, or even if there was an opportunity to change my room. The guy just disapppeared down the corridor. My room was nice and modern, Unfortunately i was unaware that is had no bath (shower only) and with the hotel being so quite, I thought 8 may have been offered a choice on check in. Had breakfast here both mornings, again you just seemed to be checked in, with no explanation that it was self service and where the drinks were ect, this was self obvious but this defines the level of customer service. The orange juice seemed a bit watery, and the choice of fresh fruit was a bit limited, the hot selection was nice. Rather sadly my car was damaged on the hotel premises during the night of the 18th, somebody had thrown what looked like mud at my passenger window, I assumed that was all it was, although I noticed what looked like window glass on the floor of the car park where other cars had been parked. On closer inspection a couple of days later I noticed a dent just under the rim of the window, suggesting that some sort of muddy rock had been thrown possibly in an attempt to smash the window. If the hotel is having problems with vandalism they should make guests aware, as I would have moved my car to nearer the hotel if I had known. I have quite an expensive car and it’s the first time I have had my car vandalised in a hotel car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The vandalism that occurred was unfortunate and for that we are very sorry. We have been notified that during that particular period several other hotels in the area had been targeted so definitely a random act and not something we would inform our guests about as we don't have a problem all year round. Since our recent refurb we do have a limited number of baths available in the hotel and these of course can be requested at check in but not something we offer as standard due to the limited availability. We would like to see you again though so hope you choose to return and appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Katy L. Friends - 26/12/2018 AccorHotels certified review
« Nice hotel room »

Good size clean room. Extra facilities like more than 1 tea bag and cups in the room would have been better however we soon got some more from downstairs to put it right. More variety of puddings in the art meal with national holidays would have been better. Only putting out 6 cheesecakes for a party of 30+ isn’t very good. I believe to avoid disappointment if you haven’t got enough to provide the group then don’t put it out or at least have more choices. When we got our pudding lots of guests were still eating and there was hardly anything left. Breakfast was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Anonymous Friends - 24/12/2018 AccorHotels certified review
« Very polite and helpfulo staff »

Very welcoming atmosphere. Comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Susan Friends - 22/12/2018 AccorHotels certified review

The hotel was lovely as were the staff. I would have marked 10/10 except for the slowness in getting my online check in £120's back, I stayed at the hotel on Fri 14/12 checked out on the 15/12 and paid £58.90 and it still took 5 days for the £120 to knock off my account, this length of time is unacceptable as is the length of time it took me dialling an 0871 number to try and get it rectified...35 minutes in total. I am still waiting to hear with regards reimembursement for my call charges, can someone please get back to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. When using cards for pre auths it can take up to 10 working days in some cases to go back onto guests accounts This is by no fault of the hotel or the way in which we operate it is purely procedure and something which we cannot take blame for. We understand it is frustrating but has been the case for a very long time and shall continue to work that way. In regards to the phone call, this is not our hotel line and this email comes direct to the hotel so if you are wishing to follow this up then you will need to re contact the people you first contacted. Our direct hotel dial is 02… but the number you are calling must be either central reservations or a number off the website. Unfortunately though as previously advised, This is just standard procedure and not something we are able to help with. We hope you are able to get back in touch with who you spoke to and they are able to resolve your outstanding issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Kind Regards Novotel Coventry

Bobby T. Business - 21/12/2018 AccorHotels certified review
« Great short stay »

Clean comfortable rooms , friendly staff and fantastic shower. Couldn’t fault my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Andy Business - 21/12/2018 AccorHotels certified review

Fine apart from connecting door which had no sound proofing and I could hear converstaions, therefore no privacy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Lee M. Couples - 19/12/2018 AccorHotels certified review
« Rugby stopover »

Ideal hotel for anyone going to the Coventry Stadium to watch rugby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

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