Hotel - Novotel Cairo Airport
Novotel Hotel Novotel Hotel

Novotel Cairo Airport Hotel

3.5/5 1,591 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CAIRO INTL AIRPORT
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 5AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Table tennis  (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 313 rooms
  • 134 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Opening windows
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,867 reviews

Our guest reviews for Novotel Cairo Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,591 reviews
Business - 16/01/2019 TripAdvisor review
« business stay »

The hotel is very well located if you are departing or arriving to Cairo airport. a bit noisy at night (may be because of communication door. breakfast buffet was not extra but ok. overall pleasant but short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minnoza, Thank you for taking the time to share with us your recent stay at Novotel Cairo Airport It is my extreme happiness to know that you have enjoyed your stay. The entire team is looking forward to have the pleasure of hosting you gain soon. Atta El Dessouky General Manager

Gary Couples - 15/01/2019 AccorHotels certified review
« Abject failure - avoid. »

There is one principal function required from an airport hotel where you have five hours in the middle of the night between flights for stress free rest; a wake up call. My request for a call never came, disgraceful. The whole experience from uninterested check in to the utter lack of assistance finding and getting to the room, involving first going to the wrong elevator, then with suitcases on a trolley, having to cross a noisy bar with loud live music, across a dimly lit large courtyard to try to find an entry to another elevator without any useful signage. Long corridors pushing this laden trolley, no sign of any staff. Except for the one standing in the bar enjoying the entertainment, his back to any hotel guest. Guest sleeping on corridor floor. Forget the free airport shuttle, impossible to find on arrival even after booking it a day in advance, then you’ll lose another hour of your check in time getting out, just take a taxi, and promise yourself you’ll never, ever use The Accor Novotel at Cairo airport ever again and make sure others don’t suffer the utter disregard for customer service. Truly terrible. Total failure. Total waste of money.

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Good but it can be improved »

Room cleaness is certainly the most critical point. It occurred more than once that they made mistakes with our reservations. Pretty good and rich the breakfast buffet.

Minnoza Business - 15/01/2019 AccorHotels certified review
« Business hotel »

The rooms are standard. It was a bit noisy at night (maybe because of the communication door). The toilets and the room were clean. The breakfast buffet was not super but ok.

Noorudeen Families - 14/01/2019 AccorHotels certified review
« it was okay i guess. »

the rooms were good but there was not enough shampoo and shower gel, you had one tube each in a two people room, the waiting room got really crowded when checking out. one big problem is there is not enough space on the shuttle to transport everyone, a few people got left behind and had to take taxis.

Octavio S. Business - 12/01/2019 AccorHotels certified review
« You fell important and at home! »

As usual, all the staff are very friendly and trying to help in anything you need!

Anonymous Solo - 12/01/2019 AccorHotels certified review

Great staff and always attentive and friendly, thank you for making my stay comfortable and enjoyable

Fathy E. Business - 12/01/2019 AccorHotels certified review
« Great service »

Everything was perfect

Sue Families - 08/01/2019 AccorHotels certified review
« Excellent Service and Clean Room »

It was very pleasant stay. My request for airport pick-up service by email was responded promptly. The staff at Reception was extremely kind and helpful. The Room was super clean. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sue Kyung L., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Kainiushai Friends - 08/01/2019 AccorHotels certified review
« Okay experience »

Check-in was pretty quick. I had a fast check-out which saved my time. The driver of the shuttle was really experienced, he drove me to the exact departure gate of the terminal. The room was definitely under standard. It was not very clean, I found several hair on the floor in the bathroom, the most terrible thing is that they put an used shower gel on the washstand...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kai Y., Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta El Dessouky General Manager

Van D. Families - 07/01/2019 AccorHotels certified review
« Average to disappointed »

Please see tripadvisor review written “average to disappointed” I now have lost a pair of shoes due to your poor maintenance... va…

Barbara Friends - 07/01/2019 AccorHotels certified review
« Okay »

Breakfast is not diverse for non Egyptians.

Yusuf Families - 07/01/2019 AccorHotels certified review
« Awesome »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yusuf S., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Ahmed Families - 05/01/2019 AccorHotels certified review
« no issues with room service and service with a smile »

It was a nice stay, and had no issues with staff. I noticed there is refurbishment on-going as room 278 had older wall sockets than room 370.

Darshan Families - 02/01/2019 AccorHotels certified review
« We had adequate facilities during our stay at Novotel »

We had to pay extra $30 for early check-in at the same time we had check-out very early. So not pleased with the extra fee. The wake up call didn't came as requested, otherwise everything was fine.

Anonymous Families - 02/01/2019 AccorHotels certified review

Clean room, comfy bed, on time airport shuttle bus

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Thitima C., Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. We appreciate your sharing your concerns, we do respect your observations as they are extremely helpful and will assist us to continue our endless efforts to develop our services Thanks again for your comment and I hope to hear from you soon. Atta El Dessouky General Manager

William M. Families - 02/01/2019 AccorHotels certified review
« Great Value and Location in Cairo »

This is a remarkably nice hotel that is very good value as day room or overnight for an early flight from CAI.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. William M., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

didulichkhong Family - 01/01/2019 TripAdvisor review
« An excellent property but be careful about the airport pick up shuttle »

The property is well placed and convenient to the airport with good service and rooms. However there is no predetermined meeting point for the free pick up from airport shuttle so I had to wait 1hr to only have to take a taxi which was only 1 minute ride but because we didn't know where it was and 2 young kids plus luggages in tow. This is after already emailed 2-3 times to confirm pick up, flight number, date and time of arrival. We were told to call the driver on arrival. The driver did not speak much English and we couldn't communicate on pick up point and costing US$50 from an overseas cell phone (when the room cost US$75!!!). Even the taxi drivers said it was a waste of time waiting. The saving grace was the staff was good enough to reimburse the cost of the taxi but be sure to get a receipt as taxis normally do not issue. The room was good, clean and good enough for us to rest before a midnight flight out. Luckily the shuttle to the airport was seamless as they run each 30min. I couldn't understand why if they run each 30 min to the airport why they couldn't tell those arriving to meet at the same place they drop off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear didulichkhong, Thank you for taking the time to share with us your recent stay at Novotel Cairo Airport. Since we really care about every single comment and always seek to provide the optimum service, we do respect your observations as they are extremely helpful and will assist us to continue our endless efforts to develop our services. We would share your feedback with our head departments for further investigation. Thank you again to provide us with your feedback and I hope to hear from you soon. Atta El Dessouky General Manager

Heba E. F. Families - 31/12/2018 AccorHotels certified review
« Extra Miles and Maximum initiatives of looking after the guest needs »

Thanks, a lot for all the Hotel Team whom look after my family when they missed the flight to Abu Dhabi. My entire family had enjoyed their stay and feel that they are at their second home. Once again thank you so much for each and every one of the Hotel Team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Heba El F., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Mohamed S. Business - 27/12/2018 AccorHotels certified review
« Mr »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed S., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

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