Novotel Cairo Airport Hotel 4 stars

TripAdvisor rating 3.5/5 1,725 reviews
Novotel Cairo Airport
See on a map
+ 26 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • 24-Hours free airport shuttle

  • 2 Swimming pools

  • Free WIFI

  • 10 flexible meeting rooms

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CAIRO INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Outdoor tennis court (Nearby)
  • Table tennis (Nearby)
Catering
  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Cairo Airport

Po Box 8 Cairo Airport
PO Box 8
11776
cairo
egypt

Tel: +201111113822

Fax: (+20)222693530

Contact email

Check-in from 14h00

Check out up to 12h00

  • ATABA-AIRPORT :   949 ATABA

  • RAMSES-AIRPORT :   400 RAMSES

  • TAHRIR-AIRPORT :   27 TAHRIR

  • By plane

    CAIRO INTL AIRPORT At 2km / 1.24 miles - Shuttle free

  • By car

    SALAH SALEM ST At 5km / 3.13 miles

  • By train

    GIZA At 25km / 15.63 miles

  • By train

    RAMSES At 17km / 10.63 miles

GPS :30.120944, 31.403

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard room with 1 double bed & Sofa

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Pool side, Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds and Sofa

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed, Pool side

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 single beds, Pool side

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 kingbed & sofa

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 king-size bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: Barbecue

Traditional food offer / Oriental Atmosphere - Daily live music

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PRIMAVERA

Type of cuisine: Mediterranean

Lunch and Dinner A la carte / Italian cuisine

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JARDIN D'HELIOPOLIS

Type of cuisine: International

Breakfast and dinner buffet / A la carte 24 hours / International food offer

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE REVE

Type of cuisine: International

All day dining

Lunch

12:30 - 04:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Outdoor Terrace

Photo non contractuelle / Strictly non binding

Outdoor Terrace

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Lobby Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PERGOLA

Photo non contractuelle / Strictly non binding

Craving a snack or a drink? Le Pergola is the place to be! Every day from 10am until 11pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 505 m²

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Cairo Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,074 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,725 reviews

This hotel is a dump and rips you off

TripAdvisor rating 3.5/5

Shaun S Family - 10/06/2019 TripAdvisor review

I really try to offer a balanced review of all hotels, sights, and restaurants but it’s really hard with this one. So here are my opinions and insights. The room had stains all over the furniture. The bed was not clean, the “sofa” was stained, the carpet was scary. So not much more to say there. Normally I’d say that it’s proximity to the airport was a plus. But given the airport layout, it’s actually really inconvenient to get to (and if you miss the shuttle from the hotel, you’ll end up either paying ten times what you expect given the time it takes to get around the airport to this hotel). Speaking of the shuttle, it’s supposed to run every 30 minutes. But when I was trying to check out as to not miss the 3:30 shuttle, I was told that it might not leave until 4:00. I told them very clearly that just hanging around waiting for the shuttle to leave when it feels like it was not acceptable. Reception showed zero interest in making sure I didn’t have to wait around. But reception did manage to overcharge me on the way out. There response when I called them on it a week later? The exchange rate “changed”. Well, XE.com has a historical tracker of exchange rates BY THE DAY - whoops, the math doesn’t add up. It also doesn’t help that they had previously said “extra taxes and fees”. Get your story straight if you are going to BS your guest. Long story short, in my opinion steer clear from this hotel.

Not a Novotel Standard

Customer review rating 4.2/5

Jean P. A. Families - 09/06/2019 AccorHotels certified review

The rooms were poorly maintained although we were upgraded to a suite and a superior room. The receptionist who checked us in said that they didn't have connecting rooms at the moment. Though they were connected (Heba). The overall dining experience was OK. The breakfast experience was poor. Staff are undertrained with poor language skills.

Dear Mr. Jean-Pierre A., We are really sorry to hear that you did not enjoy the experience team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned head departments for further investigation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Atta El Dessouky General Manager

Mr jerry c.

Customer review rating 4.2/5

Jerry C. Business - 09/06/2019 AccorHotels certified review

Always enjoy staying at this hotel, lovely staff very friendly. Good bar area, and poolside etc.

Dear Mr. Jerry c., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta El Dessouky General Manager

Just fantastic

Customer review rating 4.2/5

Ramsay Z. Couples - 09/06/2019 AccorHotels certified review

We always feel welcomed and at home when we stay at the Novotel Cairo airport The staff greet us with a smile from the front door, reception and the porter who looks after the luggage Everyone is friendly and trying to help An amazing experience

Dear Mr. Ramzy Kamal Z., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta El Dessouky General Manager

Beautiful and confortable

Customer review rating 4.2/5

Maria L. Solo - 07/06/2019 AccorHotels certified review

I stay for one night only but as I'm very tired, I just love the bed, silent room and the food ordered to my room! Thanks! The only bad thing I notice was the cigar SMELL in the PILLOW , but I manage it puting alway ALL the pillows!

Good for a short stay

Customer review rating 4.2/5

Frank Solo - 04/06/2019 AccorHotels certified review

All fine

Dear Mr. Frank M., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta El Dessouky General Manager

Really when you stay here you are at home!

Customer review rating 4.2/5

Octavio S. Business - 03/06/2019 AccorHotels certified review

The check in and check out very easy and quick, the staff at the front desk always friendly! All the staff of the hotel friendly and ready to help. The room is clean and with all the necessities. Very fast internet and easy access. Room service is fast. Breakfast buffet with a lot of varieties and very good service at the bar. In general this is the place to relax and enjoy the hotel.

Dear Mr. Octavio Alejandro S., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta El Dessouky General Manager

Very convenient and good value

Customer review rating 4.2/5

Oliver Friends - 02/06/2019 AccorHotels certified review

I would have given a 9 but the restaurant serving Italian food was absolutely disgusting. Worst pizza of our lives. Caprese salad was not even buffalo mozzarella. Prices for hard liquor drinks are very expensive but this seems to be what we have experienced around Cairo/Giza Otherwise hotel/room/bath/pool/environs were great. TV channels very disappointing for English/western channels

disapointing

Customer review rating 4.2/5

S. Families - 21/05/2019 AccorHotels certified review

1) my reservation on accor apllication was paid and checked -in in advance , I wasn't supposed neither to spend too much time on my arrival at your reception desk NOR to pay any amount !! but I was asked to pay again. As I 'm not having actual access on my credit card to review if I was really double debited ( something to be finally confirmed on my return to Canada), but however, the initial reservation confirmation upon my on-line reservation was clearly stating ZERO payment on arrival hotel !!! 2) my lunch dinner ordered in my room, tomatoes were clearly & totally expired, all tomatoes slices went to basket. 3) while trying to book a limousine car to drive me to Alex on my check out from the limousine desk at reception hall, 1st time, duty person wasn't on his desk, to find him to come took too longtime, while asking for the price list, not only he gave too high price but starts bargaing and negotiating the price as if I'm booking a car in back street and not at a hotel.

Dear Mr. ElSayed S., We are really sorry to hear that you did not enjoy the experience team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned head departments for further investigation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Atta El Dessouky General Manager

Excellent quality

Customer review rating 4.2/5

Yumiko S. Solo - 21/05/2019 AccorHotels certified review

Main reason to chose was location. My return flight was early, so I needed to stay closer to the airport. Facility is updated, modern, clean - free transportation to the airport. I didn’t have chance to use bar or pool, but they all looked very nice. Early check in at no cost. Much better than I expected.

Dear Mrs. Yumiko S., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Atta El Dessouky General Manager

Just what I needed

Customer review rating 4.2/5

Anonymous Solo - 18/05/2019 AccorHotels certified review

All staff from reception to the bar were all very nice and helpful and provided a very efficient service. I was a lone traveller so only required one bed in my twin room. Although the beds were fresh linen I believe the pillowcases on one of the beds had already been used. I did not complain as I did not need to use it but I'm sure it would have been changed if I had asked. Maybe a oversight by housekeeping. I only stayed the one night as I had a early flight the next day and there was a shuttle service to the airport. Overall, I had a very comfortable and pleasant stay.

Dear Mrs. Susan B., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Atta El Dessouky General Manager

Usual stopover

Customer review rating 4.2/5

Christine H. Couples - 18/05/2019 AccorHotels certified review

As usual had a stopover which was both comfortable and enjoyable, had a late checkout this time so enjoyed our time by the pool!

Dear Mrs. christine H., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta El Dessouky General Manager

Very comfort stay

Customer review rating 4.2/5

Tawfik A. Business - 15/05/2019 AccorHotels certified review

It was good

Dear Mr. Tawfik A., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager
Customer review rating 4.2/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Good Service

Dear Mr. Ahmed A., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

You get what you pay for

Customer review rating 4.2/5

Adam C. Business - 13/05/2019 AccorHotels certified review

I stayed at the Novotel Cairo airport for the convenience and price. Although I had no major problems with my stay, it was far from perfect. The convenience aspect is very much a myth given the complexity of negotiating the roads around the airport. There was constant construction / renovation work going on and the breakfast wasn’t always fresh. But the rooms were clean and comfortable and well serviced.

Dear Mr. Adam C., Thank you for taking the time to share with us your recent stay at Novotel Cairo Airport. Since we really care about every single comment and always seek to provide the optimum service, we do apologize for any inconvenience might have been caused during your stay. We do respect your observations as they are extremely helpful and will assist us to continue our endless efforts to develop our services. We would share your feedback with our head departments for further investigation. Again, thank you for taking the time to provide us with your feedback; we look forward to welcoming you back. Sincerely, Atta El Dessouky General Manager

Nice hotel

Customer review rating 4.2/5

Jeannie L. Friends - 09/05/2019 AccorHotels certified review

Hotel is nice, close to airport, still room to improve

Dear Mrs. jeannie L., Thank you for taking the time to share with us your recent stay at Novotel Cairo Airport. Since we really care about every single comment and always seek to provide the optimum service; we do respect your observations as they are extremely helpful and will assist us to continue our endless efforts to develop our services. Thank you again to provide us with your feedback and I hope to hear from you soon. Sincerely, Atta El Dessouky General Manager

Excellent service from all departments

Customer review rating 4.2/5

Nasr F. Couples - 07/05/2019 AccorHotels certified review

Everything was top notch.

Dear Mr. Nasr F., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Mr

Customer review rating 4.2/5

Mohamed S. Business - 29/04/2019 AccorHotels certified review

Fabulous

Dear Mr. Mohamed S., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Satisfied

Customer review rating 4.2/5

Moulay R. A. Business - 29/04/2019 AccorHotels certified review

Overall the stay was confortable, nice Gym with a coach present all times Mrs Zahra who gave the right advice, great breakfast with Mr Ahmed Achraf who was very kind and took care of little details at the eggs station, kind of experiences that makes came back to the same hotel :) Rooms were clean, two guys looking after the 4th floor in the new building were doing great job. I certainly recomend and will came back to the same hotel.

Dear Mr. Rachid A., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Good

Customer review rating 4.2/5

Umesh Business - 24/04/2019 AccorHotels certified review

My experience is always good with novotel. Only one suggestion. Floor Number is marked at 2 places in lift. Please mention instructions that we have to press the button one which is mentioned on mirror. Usually it looks like we have to press one big round number mentioned at side of mirror. Then we stuck.

Dear Mr. Umesh N., Thank you for taking the time to share with us your opinion on your recent stay at Novotel Cairo Airport. We do respect your observations as they are extremely helpful and will assist us to continue our endless efforts to develop our services. Novotel team is looking forward to have the pleasure of hosting you again in the very near future. Sincerely, Atta El Dessouky General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cairo