Novotel Cairo Airport Hotel 4 stars

TripAdvisor rating 3.5/5 1,819 reviews
Novotel Cairo Airport
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+ 25 Services
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Room 1

Number of guests
Children's age
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  • I earn Status & Rewards points

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  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 24-Hours free airport shuttle

  • 2 Swimming pools

  • Free WIFI

  • 10 flexible meeting rooms

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CAIRO INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Outdoor tennis court (Nearby)
  • Table tennis (Nearby)
Catering
  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Novotel Cairo Airport

Po Box 8 Cairo Airport
PO Box 8
11776
cairo
egypt

Tel: +201111113822

Fax: (+20)222693530

Contact email

Check-in from 14h00

Check out up to 12h00

  • ATABA-AIRPORT :   949 ATABA

  • RAMSES-AIRPORT :   400 RAMSES

  • TAHRIR-AIRPORT :   27 TAHRIR

  • By plane

    CAIRO INTL AIRPORT At 2km / 1.24 miles - Shuttle free

  • By car

    SALAH SALEM ST At 5km / 3.13 miles

  • By train

    GIZA At 25km / 15.63 miles

  • By train

    RAMSES At 17km / 10.63 miles

GPS :30.120944, 31.403

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard room with 1 double bed & Sofa

  • Max. number of persons: 3
  • Area: From 24
  • Views: Pool side, Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds and Sofa

  • Max. number of persons: 3
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed, Pool side

  • Max. number of persons: 2
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 single beds, Pool side

  • Max. number of persons: 2
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite 1 kingbed & sofa

  • Max. number of persons: 3
  • Area: From 40
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE JARDIN D'HELIOPOLIS

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Breakfast and dinner buffet / A la carte 24 hours / International food offer

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL CAFE

Type of cuisine: Barbecue

Photo non contractuelle / Strictly non binding

Traditional food offer / Oriental Atmosphere - Daily live music

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE REVE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

All day dining

Lunch

12:30 - 04:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PRIMAVERA

Type of cuisine: Bistro

Photo non contractuelle / Strictly non binding

Lunch and Dinner A la carte / Italian cuisine

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Outdoor Terrace

Photo non contractuelle / Strictly non binding

Outdoor Terrace

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Lobby Bar

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PERGOLA

Photo non contractuelle / Strictly non binding

Craving a snack or a drink? Le Pergola is the place to be! Every day from 10am until 11pm.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 505

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Cairo Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,269 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,819 reviews

Good!!

Customer review rating 4.2/5

Yaser Solo - 09/11/2019 Confirmed reviews AccorHotels

My only choice in Cairo. Check in took unnecessarily too long time, 20 minutes, although I am Le Club Accor silver member. Room was nice, quiet and clean. Bed was comfortable. Breakfast is really poor. Meals at the restaurants are very delicious. The room needs some maintenance regarding electricity and plumbing system.

Dear Mr. Yaser K., Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Atta ELDESSOUKY General Manager

Peaceful location near the airport

Customer review rating 4.2/5

Julie P. Couples - 07/11/2019 Confirmed reviews AccorHotels

We were pleasantly surprised by our overnight stop. Comfy bed, very attentive staff and a convenient location for the airport, only 10 mins in the shuttle bus. We ate in the buffet restaurant. Food was good, plenty of choice and local wine was reasonably priced. We’d stay here again.

Dear Mrs. Julie p., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager
Customer review rating 4.2/5

Tanios K. Solo - 06/11/2019 Confirmed reviews AccorHotels

Very good service ; thank you so much I was so grateful for you .

Dear Mr. Tanios K., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Very Good Stay

Customer review rating 4.2/5

Ahmed E. Business - 04/11/2019 Confirmed reviews AccorHotels

Very Satisfied about this Stay, Friendly Staff upgrade My Room as Usual and very Helpful team always , i love this Team and Staff and very Good Locations

Dear Mr. Ahmed F., Thank you for your insights following your recent visit. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Good

Customer review rating 4.2/5

O. O. Business - 04/11/2019 Confirmed reviews AccorHotels

It was satisfactory.

Dear Mr. O. O., Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making us your choice hotel and for your constructive comments, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Atta ELDESSOUKY General Manager

It's getting better and better!! ☺

Customer review rating 4.2/5

Anonymous Families - 04/11/2019 Confirmed reviews AccorHotels

Good! I notice you are upgrading continiously.

Dear Mr. Wihlborg L., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Very comfortable and nice stay

Customer review rating 4.2/5

Mohamed W. Solo - 04/11/2019 Confirmed reviews AccorHotels

Very comfortable and nice, the staff are very friendly and helpful especially at the reception. The renovated rooms are very comfortable and spacious.

Dear Mr. Mohamed Medhat W., Thank you so much for taking the time to write your honest review in relation to your recent stay. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Novotel has a great location and wonderful staff.

Customer review rating 4.2/5

Jeff Couples - 31/10/2019 Confirmed reviews AccorHotels

Quick overnight after an international flight. Comfortable stay and transition to Egypt.

Excellent stay

Customer review rating 4.2/5

Ahmed A. Business - 30/10/2019 Confirmed reviews AccorHotels

Great customer service with nice welcoming reception staff, guest relations, room was accommodated, breakfast was delicious and tasty . I am a regular guest in Novotel Cairo Airport and every time I enjoy my stay

Dear Mr. Ahmed A., Thank you for your insights following your recent visit. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Disappointing

Customer review rating 4.2/5

Dw Couples - 29/10/2019 Confirmed reviews AccorHotels

I booked your hotel because of its proximity to the airport and the 24 hour shuttle. We were due to arrive early in the morning (215 am) and wanted to be able to get to bed quickly before an early start sightseeing. Before booking I asked if we would be picked up and I was told yes. My flight details were requested and I provided these. Shortly before arrival, I received an email from Novotel with a field for "any information" where I reiterated the requirement for a timely airport pick up. The email said if your flight changes and/or you are delayed, call us. We were not delayed and were right on time. When we arrived there was no sign of an airport shuttle pick up. I had to call in order for the bus to come. Your service is misleading. Why ask me what time my flight would arrive if you wouldn't be there? The person who answered the number I called was rude and didn't understand what I was saying and I couldn't understand him. It took over 45 minutes for us to be picked up. We may as well have taken a taxi into central Cairo. Novotel also sent me an email giving me the option to check in online in advance. At reception, the receptionist failed to acknowledge me until my partner (a man) arrived and I found that insulting. There was no evidence that my online check in had worked or taken place. Again why bother emailing about a service that isn't accurate. The one positive is that our room was upgraded and it was a comfortable room. The sign posting in the hotel could be improved. Overall I would not recommend your hotel to anyone and I think the Meridien would be a better choice. I regret booking your hotel which is sad because I generally have good experiences with Accor hotels.

Dear Mrs. Daisy W., Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Novotel Cairo Airport. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned departments for further investigation and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Thank you again for your visit and constructive comments, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another stay if you gave us that chance. Sincerely, Atta ELDESSOUKY General Manager

Allways welcome at any time!

Customer review rating 4.2/5

Octavio S. Business - 29/10/2019 Confirmed reviews AccorHotels

As usual, excellent! All the staff are friendly, quick check in and out. The room always clean and with all the amenities you need and the internet is fast internet.

Dear Mr. Octavio S., Thank you for your insights following your recent visit. We are glad to see that you are one of our regular guests and we thank you for your loyalty. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

M. Usama

Customer review rating 4.2/5

M. U. A. Business - 27/10/2019 Confirmed reviews AccorHotels

Dear Member of Novotel Hotel - Cairo AirPort I send you all my best gratitude and thanks for the best services in all places of the hotel starting from the reception. You let me feel I am staying in my home.

Dear Mr. Mohamed o., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

Great hospitality

Customer review rating 4.2/5

A. Solo - 27/10/2019 Confirmed reviews AccorHotels

Great hospitality. Was immediately identified as an Accor Club Member & received a great welcome accordingly. The shuttle bus from the airport is a plus with a very welcoming driver. The check-in at the reception was extremely professional & welcome with Ms. Sabrine. Dinner at the hotel was tasty in addition to the attention of the staff either at the restaurant or the bar. The room was clean & specious with all the needed amenities. Very comfortable bed.

Dear Mrs. Yasmine a., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile; With pleasure I shall share your gratitude to the whole team with a special mention to Sabreen who surely will be much more motivated with your praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Great Experience! Great Front desk! Great food! Great Pool!

Customer review rating 4.2/5

Beverly U. Solo - 26/10/2019 Confirmed reviews AccorHotels

The woman at the front desk was exceptional, and a great example for other colleagues. I waited two hours at the airport for the shuttle and nothing came, but it was quite early.

Dear Mrs. Ann K., Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager
Customer review rating 4.2/5

Abdel K. M. A. H. Business - 26/10/2019 Confirmed reviews AccorHotels

Reception is so freindly ,fast check in ,giving excellent impression in the first few minutes, I had a problem in room tv after 3 minutes of calling the Maintaince the problem solved , thanks to mr salah,the Houd keeping is perfect , thanks for madam Sadea the resposable, the food is excellent different varieties , thanks Accor ,definitely coming back Eng abdel kader M.

Terrible! Never again...

Customer review rating 4.2/5

Stefan Couples - 22/10/2019 Confirmed reviews AccorHotels

Terrible. Everything is dirty and worn out. Staff is slack. Credit card system was out of order during our whole stay. Room was smelly. Pillows are terrible, etc etc ... never again!

Dear Mr. Stefan M., Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager
Customer review rating 4.2/5

Jagath B. Families - 21/10/2019 Confirmed reviews AccorHotels

It was a good experience from the time I checked in. Front Desk staff welcome me and recognised my loyalty for Accor group.

Dear Mr. Muhandiram B., Thank you so much for taking the time to write your honest review in relation to your recent stay and we thank you for your loyalty; We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager
Customer review rating 4.2/5

Anonymous Solo - 20/10/2019 Confirmed reviews AccorHotels

It was a night had good welcome and the stuff was friendly

Dear Mr. Ahmed S., Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Prof.Dr Mostafa El S. Trip

Customer review rating 4.2/5

Prof D. M. E. S. Families - 16/10/2019 Confirmed reviews AccorHotels

Great location best front desk MS. Shimaa made our stay wonderful any think we wanted she made it available

Dear Mr. Mostafa El-S., Thank you for your insights following your recent visit. We are glad to see that you are one of our regular guests and we thank you for your loyalty. With pleasure I shall share your gratitude to the whole team with a special mention to Shaimaa who surely will be much more motivated with your praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Extremely wonderful stay

Customer review rating 4.2/5

Sameh F. S. Business - 15/10/2019 Confirmed reviews AccorHotels

Its a real home away from home, a real hoteliers around everywhere in the hotel giving you the real feelings that you’re at your home. Thanks to everyone at Novotel Cairo airport

Dear Mr. Sameh S., Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager
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