Hotel - Novotel Cairo Airport
Novotel Hotel Novotel Hotel

Novotel Cairo Airport Hotel

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3.5/5 1,270 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CAIRO INTL AIRPORT
  • Languages spoken at the hotel
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 5AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Croquet
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis

Catering

  • Breakfast buffet
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 313 rooms
  • 134 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Bathroom doors 32 inches wide
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Remote control TV
    • WiFi in your room
    • Satellite/cable colour TV
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,353 reviews

Our guest reviews for Novotel Cairo Airport

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,270 reviews
AccorHotels certified review
Ahmed E. Families - 04/12/2017

Very good

AccorHotels certified review
Nasser Ä. Business - 02/12/2017
« Acceptable but not great »

There was no avalbale currency exchange ... I wanted to exachange 30 USD to Egyptian pounds for the airport coffee from a 100 USD note and it was not possible through the hotel reception and the bank there was open but unmaned and the machine does only give Egyptian pounds ... I did not need all the 100 USD note in Egyptian money and I had to forget about a coffee in the airport !

AccorHotels certified review
Youssef Business - 02/12/2017

started with a bright smile over a very professional front desk team, check in didn't take longer than 4 mins, room was in a perfect condition everything was really in place .. very well trained and hospitable stuff .. thank you all for giving me such an unforgettable experience

AccorHotels certified review
R. Solo - 01/12/2017
« Everything good thank you »

Very short but very nice

AccorHotels certified review
Charles Business - 30/11/2017
« Charles »

Front offices team was very excellent..i will come back and tell my team to stay at your hotel

AccorHotels certified review
Anonymous Business - 30/11/2017
« Very disappointed »

I has stayed a couple of times previously and was very happy with the experience. My last experience however was very disappointing. The room was very rough, had not been cleaned properly and the TV did not work. I asked reception to attend to this and they promised they would but I received no response. As my dealings with reception had been very frustrating I did not bother to ask again.

TripAdvisor review
CanadianTraveler1948 Solo travel - 28/11/2017
« Could have given a higher rating, but... »

Actually did two stays at this property between two sets of flights to/from CAI. Being an Accor Platinum member I was upgraded to a suite in the new wing on both occasions with a healthy plate of fruit delivered each time. No major complaints about the room(s) and bathroom amenities, but some minor ones: In each room there was a Nespresso (large capsule) machine but either it didn't work or no capsules were provided. Used the normal kettle and sachets of coffee. Of more general concern were the following: 1. Internet access, while free, was hard to get onto. There was no indication that one had to log in by going to "accor.com" until I contacted the front desk. Also, connection dropped off and did not automatically reconnect if I had turned off my device for a time. There should be a card with instructions either given when checking in, or in the room. 2. TV channels were extremely limited for an English-speaker. 3. Airport shuttle from the hotel was unreliable. On my first stay, I checked out and awaited the 12:30p shuttle which never showed up. At the front desk they insisted it had gone on schedule, but I was standing next to the security entry at the front door and had to go to the desk at 12:40p to ask where the shuttle was. A vehicle was arranged to get me to CAI T2. On my second stay, the shuttle did depart as scheduled, though i did mention this requirement as I was checking out at 6:20a to ensure there'd be a 6:30s shuttle. 4. Pick up at CAI. It would be a lot simpler if the shuttle could be at a designated pick-up spot outside T2 and T3 after it does its regular half-hour drop off. It appears the only way to have a shuttle pick-up is to request the full Meet/Assist service, and while this is an appreciated service, once one has been through the immigration routine at CAI, there's no need for an accompaniment. I make these points to improve what is a pretty good property that could get a higher rating if such things were rectified.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address all mentioned Comments as We are in process to enhance and upgrade our internet speed and services as well as your comment regarding the T.V Channels is highly considered ,regarding The Shuttle Bus Service is scheduled Every 30 Minutes 24/7 but Due to the airport Authorities’ Regulation all Shuttle Buses should not wait for a long Time at the Terminal Area unless The Expected Guest is ready for pickup and sometimes The ways from/ to The Airport are Closed Due To a Diplomatic Official Visit To Egypt Which causes some delay to follow our normal schedule . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Amry General Manager

AccorHotels certified review
Christine H. Solo - 27/11/2017

i stay regularly at this hotel, and have always found my stays to be enjoyable.It was rather a pleasant suprise to find i had been upgraded to a suite, much appreciated thank you, also i managed to miss breakfast due to my forgetting to alter the time on my phone!!!However this was no problem as the staff kindly arranged something for me, again much appreciated.

AccorHotels certified review
Anonymous Business - 26/11/2017
« Freiendly service »

Hotel staff extremely friendly - rooms are a little tired

AccorHotels certified review
Mahmoud G. Business - 26/11/2017
« G. »

Very clean hotel , good food, tidy room , professional Fo team

AccorHotels certified review
M S. Business - 26/11/2017
« mohamed »

Excellent hotel, clean rooms, professional reception staff

AccorHotels certified review
Amr Families - 26/11/2017
« Satisfied »

Overall every thing is ok..the room the pool ...the gym....and also the restaurants is fine ..ok

AccorHotels certified review
Waled Business - 25/11/2017
« Nice stay »

Excellent

AccorHotels certified review
Lina M. Business - 24/11/2017
« Short Stay »

So comfortable Bed, Nice Team, Friendly staff, Thanks to the Reception team & all staff

AccorHotels certified review
Victoria C. Friends - 19/11/2017
« Awful »

i had a lay over of several hours and booked the hotel for half day for which I was charged USD70. I had to find my room by myself as there was no porter assistance. The room assigned to me was the farthest flung from the lobby and was a standard room with a 'porch' that is actually a common area for all the rooms on the same side - basically a charmless, concrete, backyard with broken chairs that resemble an abandoned parking lot. I was very clear in explaining to the receptionist that I was there to rest for a few hours before catching another flight; however, at 9am, electric drilling started up just outside my room with men talking very loudly. It took 3 phone calls to the reception before the men left. I will never stay in one of your properties again and will tell my travel agent to never recommend it to anyone coming to Egypt

AccorHotels certified review
Esmir A. Business - 18/11/2017
« Unforgettable 1st Stay »

From the arrival to the airport until departure...felt recognized and Welcome...High

TripAdvisor review
Business - 18/11/2017
« Excellent location, facilities »

Confortable rooms, wide selection of foods at breakfast, free shuttle bus to airport terminals with a contact phone because sometimes, even if you email the hotel letting them know of your arrival, the drivers are not there..., quiet, swimming pool available and clean. Some employees at bars do not speak English, not acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Viega, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mohamed El Amry General Manager

AccorHotels certified review
Paula V. Business - 16/11/2017
« Confortable hotel »

Great room, great breakfast selection buffet, quiet environment, but some employees do not speak English (pool bar).

AccorHotels certified review
Jacques P. Business - 15/11/2017
« NICE SHORT STAY - VERY PRACTICAL »

Very practical hotel and nice staff

AccorHotels certified review
Anonymous Business - 12/11/2017
« It was satisfactory stay »

People were very Helpful

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