Hotel - Fuerther Hotel Mercure Nuernberg West
Mercure Hotel Mercure Hotel

Fuerther Hotel Mercure Nuernberg West

4.0/5 514 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 12  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track
    • Squash court (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Fürther Hotel Mercure Nürnberg West, you can choose between Standard Rooms with a double bed, double bed and sofa bed or twin beds, and Privilege Rooms with a double bed. All of our 129 spacious rooms were renovated in 2018Our rooms have free, high-speed WIFI, air conditioning and a 40-inch flat-screen TV. Two children under the age of 16 can stay free of charge when sharing their parents' room

  • 129 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 55 family rooms
  • 2 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,563 reviews

Our guest reviews for Fuerther Hotel Mercure Nuernberg West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 514 reviews
Rene H. W. Families - 05/12/2018 AccorHotels certified review
« Very comfortable »

Staff was helpful and friendly! Would highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene W., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you and your family a Merry Christmas Best regards Silvia Wiemer Guest Relation Coordinatorin

D. Business - 19/11/2018 AccorHotels certified review
« Clean hotel but welocome was extremly poor to not say worst »

Hotel very correct by sense of welcome for 2 males of teh personel was extremly unpoleasant giving feeling to be not welcome. Very unpleased and missing welcome drink as gold guest for example. Hotel was corect and clean but wlecome of these 2 males was so poor that I rank poorly the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic D., Thank you for taking your time to write a review. We are very sorry that such inconvenience has occurred from everything at Check In and would like to apologize to you. It is our aim to ensure a competent service team through continual employee-trainings. Your case has been discussed with the involved persons within the context of the guidelines of our service philosophy. Give us a chance, to redeem this promise in the future and impress you with 100 % guest satisfaction. Sincerely Lisa Meyer Front Office

coe_erk Business - 18/11/2018 TripAdvisor review
« One more trip to Fürth »

One more trip to our Fürth office and, like most times, a stay at the MERCURE. Quality as usual, but very high pricing due to a trade fair diminishes the value- price relation ship for this stay. Hope that this will be better again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for take your time to rate us. We pleased that you enjoyed your stay in Fürther Hotel Mercure and welcome you again here. Kindest regards, Lisa Meyer Front Office

Ariel S. Business - 17/11/2018 AccorHotels certified review
« Was ok »

The hotel was ok. Room was simple and small. Restaurant food was ok but if you compare price per value not worth it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arielavraham S., thank you very much, that you take your time to rate us. We pleased that you enjoyed your stay and hope to welcome you back again in Fuerther Hotel Mercure. Sincerely, Lisa Meyer Front Office

Jonathan R. B. Families - 05/11/2018 AccorHotels certified review
« Amazing as always »

The staff is always very friendly and the upgrades the hotel has made just keep making the stay more enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jonathan B., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relation Coordinatorin

Jean C. Business - 02/11/2018 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear jean c. b., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest relation Coordinatorin

Anonymous Families - 15/10/2018 AccorHotels certified review

Playmobilland

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G. , wir danken Ihnen, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr, dass es Ihnen bei uns gefallen hat und Sie sich hierdurch wohlgefühlt haben. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns im Fürther Hotel Mercure begrüßen zu dürfen und verbleiben mit herzlichen Grüßen Silvia Wiemer Guest Relation Coordinatorin

Anonymous Business - 29/09/2018 AccorHotels certified review
« Super! »

Messe

Our hotel has responded to the review
Our hotel has responded to the review

Liebe Katharina, Wow, vielen lieben Dank für 100 Punkte. Es freut uns riesig, dass absolut alles zu Ihrer Zufriedenheit war, das ist die größte Motivation für unsere Mitarbeiter. Gerne begrüßen wir Sie wieder im Fürther Hotel Mercure. Herzliche Grüße Lisa Meyer Front Office

Sitiveni R. Friends - 27/09/2018 AccorHotels certified review
« Rooms were good, a pleasant hotel to stay in »

We had a member of our guests who was a full time wheelchair user, we found it satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sitiveni R., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Silvia Wiemer Guest Relation Coordinatorin

Hub6104 Business - 14/09/2018 AccorHotels certified review
« Overall Ok except the bar-restaurant »

Everything was fine except the only evening I went to the bar for having a beer and dining. Obviously the waiter was not at expected level, which could be acceptable if there is a supervisor for helping him and correct the mistakes during a training period. I had no chance to get a dessert and I wait 30 minutes for signing the bill (that I never get, I left before). Other tables were experiencing the same situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hubert S., Thank you for taking the time to tell us about your experience at the Fuerther Hotel Mercure Nuernberg West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Wiemer Guest Relation Coordinatorin

Frank Business - 08/09/2018 AccorHotels certified review
« A convenient, comfortable, and reasonably-priced stay. »

Complimentary high-speed internet that allows for web conferencing was a key to the professional success of my stay at the hotel. The staff was friendly and helpful. The room was comfortable. The location was an easy walk into the center of Fürth. I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, thank you that you take your time to rate us. We pleased that you enjoyed your stay in Fürther Hotel Mercure and hope to welcome you back again for you next trip. Sincerely, Lisa Meyer Front Office

Jan Business - 06/09/2018 AccorHotels certified review
« Good »

Just a night overstay for an event so very little use of facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., thank you very much to rate us. We pleased that you enjoyed your stay and hope to welcome you back again in Fürther Hotel Mercure. Sincerely, Lisa Meyer Front Office

Leontina V. O. Families - 03/09/2018 AccorHotels certified review

At Mercur Hotel always i had a good experience.The staff is extremly kind and always there for costumer needs.The rooms are very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leontina O., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relation Coordinatorin

Visitor Families - 30/08/2018 AccorHotels certified review

Lovely hotel, friendly staff. Breakfast a little expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dylan & Michelle E., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relation Coordinatorin

Balazs Families - 20/08/2018 AccorHotels certified review
« Quick sleepover »

Room was OK, staff was helpful although I wasn’t informed in advance that the parking fee is 11€ (which is ridiculous by the way in such an open lot with many free parking places around and zero additional service like underground place or even safety cameras) and that I need to pay for it separately, so I had to waste valuable time sorting it out upon departure. And despite the fact that I asked for a parking place during reservation. So you could improve your processes here as this seems to be not well covered and the fast check-in and check-out is simply not working when you have to pay extra for a service you asked for but not covered in the system proactively.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Balazs N., thank you for your honest words. Your feedback is extremely important to us! This way we could ensure a high quality and ensure to best benefit our guests. The prices for our parking are available in all portals and also at our entrance. We are sorry that you did not know. I'm very pleased to hear about your good comment about our friendly and helpful staff and will share it with my team. We are pleased that we could give you a predominantly good impression during your visit and would like to fully satisfy you on your next stay in Fürth. Best regards Silvia Wiemer Guest Relation Coordinatorin

Sc Business - 18/08/2018 AccorHotels certified review
« Relaxing »

Comfortable as every stay at a mercure hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sascha C., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Lisa Meyer Front Office

Andy Families - 08/08/2018 AccorHotels certified review
« Good, except two things »

- Doors do not dampen the noise on the corridor - 11 € for parking on an open air parking area is not ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sartori A., thank you for your honest words. Your feedback is extremely important to us! This way we could ensure a high quality and ensure to best benefit our guests. I'm very pleased to hear about your good comment about our friendly and helpful staff and will share it with my team. The daily rate 11€ for parking spaces with barrier on the hotel's property is well below the market rate for parking spaces with a comparable standard. We are pleased that we could give you a predominantly good impression during your visit and would like to fully satisfy you on your next stay in Fürth. Best Regards Silvia Wiemer Guest Relation Coordinatorin

Urs Families - 03/08/2018 AccorHotels certified review

Satisfied, fast check-inn, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Skof U., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Meyer Front Office

Pet Business - 22/07/2018 AccorHotels certified review

The reception- and bar staff is always very, very positive and helpful. This time, however, there was no bottle opener in the room, no peanuts in the bar.. small things but nice to have. Let´s see how it is today when I arrive at the htoel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul-Erik T., Thank you for your honest words. Your feedback is extremely important to us! This way we could ensure a high quality and ensure to best benefit our guests. I'm very pleased to hear about your good comment about our friendly and helpful staff and will share it with my team. Thanks for the note for the bottle opener. I will pass it on to the housekkeping We are pleased that we could give you a predominantly good impression during your visit and would like to fully satisfy you on your next stay in Fürth. Best regards Silvia Wiemer Guest Relation Coordinatorin

Andi O. A. B. Solo - 25/06/2018 AccorHotels certified review
« FANTASTIC WELCOME great staff and very relaxed »

Arrived on a motorcycle tour solo rider. Welcome and departure were both extremely friendly and professional. Room was clean and comfortable Breakfast was unrushed and more than ample - Breakfast staff should be praised for handling a difficult tour party with professionalism. The bar was never manned otherwise I would have had a coffee and drink on terrace in the evening, I guess this is hotel policy. The young man who checked me out was very informative and helpful for my onward journey - Thankyou. Andi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andi M., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relation Coordinatorin

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