Hotel - Mercure Hotel Aachen Europaplatz
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Mercure Hotel

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21 
52068  AACHEN
GERMANY

403 reviews
TripAdvisor Rating Based on 403 reviews
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From 66.00 EUR Non member rate
From 61.38 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • DUSSELDORF (Paying)
    • KOELN (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Hotel Aachen Europaplatz you can choose between Standard Rooms with double bed or twin beds, or Privilege Rooms with double bed or double bed and sofa. We also have a room specially adapted for guests with reduced mobilityAll 119 rooms are air-conditioned and have free WIFI access. One child aged up to 12 years can stay in your room free of charge. Your pet is also welcome (charge of EUR 10/night).

  • 119 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • RJ 11 outlet
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,480 reviews

Our guest reviews for Mercure Hotel Aachen Europaplatz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 403 reviews
AccorHotels certified review
Anonymous Business - 11/07/2017

very good.

AccorHotels certified review
Tony Couples - 04/07/2017
« Great hotel but parking charges too expensive for a hotel so far from city centre »

Great hotel, enjoyed our stay but parking charges too expensive for a hotel so far from town centre

AccorHotels certified review
Al B. Couples - 03/07/2017
« Friendly warm staff and a clean modern comfortable room »

From the moment we arrived we were given a warm welcome with staff that would do anything to make your stay pleasant. Modern hotel with good food. Would stay again and recommend to all of my friends.

AccorHotels certified review
Jan Solo - 02/07/2017
« A convenient place to stay in Aachen »

Quiet and convenient location when travelling by car to Aachen

AccorHotels certified review
Hans Friends - 27/06/2017
« Very comfortable stay »

Slightly outside of Central Aachen but a very comfortable hotel to stay in, spacious room, very clean and tidy inside. A very quiet area as well, and actually not that far from town (20 mins walk, a nice stroll)

AccorHotels certified review
Hamidreza Business - 22/06/2017
« Excellent »

My room was very clean with large footprint for 1 person. the king size bed was very comfortable for a relaxing sleep. I really enjoyed eating breakfast, especially coffee machine that prepared my favorite coffees (espresso and americano or in local terminology coffee creme). Staff was kind and hospitable. Despite its location was far from the old town (20-30 minutes walk) it was not a negative point for me and I enjoyed walking through beautiful streets and more importantly it was only 10 minute walk to amazing hot water spa (Carolus Thermen Bad Aachen).

AccorHotels certified review
Damian Business - 19/06/2017
« Great Hotel! »

I am really satisfied with the Mercure Hotel Aachen Europaplatz. The rooms were very modern and quiet. Very good breakfast, good location. The level of customer services in the reception was top!

AccorHotels certified review
Dimov Business - 15/06/2017
« Friendly staff and good service. »

Friendly staff and good service. Rooms were in good and clean condition. would use it again during next trip.

AccorHotels certified review
Sebastien Business - 02/06/2017
« Hotel is clean and well maintained but not hot water in the bathroom. »

No hot water in the bathroom. Had to take a cold shower and brush my teeth with cold water. Also toilet in the corner behind the bathroom door not the best place

AccorHotels certified review
Anonymous Business - 02/06/2017
« No diner after 8:30pm »

When arriving after 8:30pm, it is not possible to have a diner other than flamenkuch.

TripAdvisor certified review
Family - 30/05/2017
« Good quality hotel near to motorway and town centre »

The hotel was comfortable. The newly modernised rooms were bright and cheerful. The staff helpful and informative. The hotel is well placed for walking to the town centre, thermal baths and the football stadium. It has plenty pf car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your comment we would like to greet you in our hotel soon.

AccorHotels certified review
Sven R. Business - 20/05/2017
« Customer focused »

Friendly, helpful and customer focused

AccorHotels certified review
Veronica Business - 15/05/2017
« Home »

I was in Aachen for business and I felt very much as at home. Everything I needed was on hand, both in hotel and in the city. Hotel staff was really nice and helpfull.

AccorHotels certified review
Anonymous Couples - 08/05/2017

Staff is great.

AccorHotels certified review
Anonymous Couples - 02/05/2017

Alles top.

AccorHotels certified review
Anonymous Business - 26/04/2017

War okay.

TripAdvisor certified review
rodneywebb Solo travel - 18/04/2017
« good place to stay over night »

I have stayed here before and would always return. The staff are very friendly and helpful. I am not sure about the room make overs perhaps more light in the rooms. The breakfast is an outstanding delight

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comments. We are looking forward to your next stay.

AccorHotels certified review
Anonymous Solo - 17/04/2017

I am not sure about your new rooms, let found my room and bit dark. The hotel was good and will return june/july

AccorHotels certified review
Anonymous Couples - 10/04/2017

As a regular hotel visitor, I was very unhappy to discover that all the rooms in the hotel were suffering from noise due to the air con refurbishment. The hotel should be closed until such a time as this issue is fixed. It is not good business practice to misrepresent the service you are selling, and strictly not lawful.

AccorHotels certified review
Anonymous Business - 05/04/2017

Very disappointed about the accommodation.The room was located in the renovation floor, in order to reach it, I had to go through the site, lots of dust, tiles, cement, workers, and lot of noise. When I ask for another room , the front desk lady told me that they are not any empty room, but realy the parking and also the bar was free, and in the morning at breakfast , I saw only few peoples. When I made the check in, they charge my card with a bull of130 euro and in the morning at check out, another 112 euro. This is not fair. Again, very disappointed. Lucian Humita

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