Hotel - Novotel Abidjan
Novotel Hotel Novotel Hotel

Novotel Abidjan Hotel

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4.0/5 243 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 106250.00 XOF Non member rate
From 100938.00 XOF Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Croquet
    • Table tennis

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 258 rooms
  • 184 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 37 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,691 reviews

Our guest reviews for Novotel Abidjan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 243 reviews
AccorHotels certified review
Alex C. Business - 14/11/2017
« Ok stay in Abidjan »

The hotel is nice with a good sized pool, well equiped gym, nice location and very pleasant view to the water

AccorHotels certified review
Nizar S. Business - 14/11/2017
« Consultant international Leasing »

Bien et excellent moment

AccorHotels certified review
Louis M. Business - 13/11/2017
« Had difficulties with internet and overall service »

The internet on the 8th floor didn't work well - on and off every half hour. I had to work in the foyer mostly. I found the front desk staff either indifferent or at times hostile. The concierge was great - very helpful man, but mostly the women behind the front desk were either bored or irritated when I tried to get help. I was on a business trip and needed the internet. A one point they suggested I walk around to Orange and get a dongle! You have some great staff - a woman behind the bar in particular - but you have a lot of staff who hang around in clumps chatting among themselves - which is really frustrating when you need something

AccorHotels certified review
Roger F. Business - 12/11/2017
« Bad air conditioning and internet »

My experience was bad because the air conditioning in my room (room 1220) was performing poorly and the internet was so low or inexistant that I could do basic work for my business. Generally I don't complain but this was inacceptable for the hotel.

AccorHotels certified review
Anonymous Business - 12/11/2017
« Professional and welcoming staff, excellent accomodation »

I had an excellent stay in the Novotel Abidjan during our meeting as part of Sanofi. The staff was extremely kind and made sure that all of the meeting space was well prepared in advance. The food at the buffet was excellent (great selection with lots of variety) as well as the food provided during our meeting breaks. The rooms were very comfortable and spacious. Thank you to the entire staff for such a great stay.

AccorHotels certified review
Kristiana Business - 12/11/2017
« Good. Staff were lovely »

The hotel was great. The staff were lovely and kind. The restaurant was however not. Food orders took forever if they were not lost in the first place. Food quality was 'okay'. There is clearly a bias towards the buffet because at dinner time, half the menu was "not available". Not everyone is going to want buffet because also who can eat $45 CAD worth of food in one sitting???? I would like to see more Western African options. I didn't fly across the world to eat something I could order in Canada. I understand not everyone feels that way but I would have liked more choice in terms of regional/local dishes.

AccorHotels certified review
Justin B. Business - 10/11/2017
« Consultant »

Nice and functional facilities.

AccorHotels certified review
Barbara Business - 08/11/2017
« Good »

The hotel and staff was welcoming. The coffee in the rooms was not topped up every day, it was replaced only 3 times out of 8 days. The restaurant was running out of food at breakfast and dinner and once the food had run out, it was not replaced (like the cheese, desserts, etc.). Also the tables were not cleaned promptly when people left and it was difficult to find a clean table for 2 people (most of the time at breakfast). The pool and gym were good facilities.

AccorHotels certified review
Nwpc Business - 07/11/2017
« Overwhelmed restaurant and erratic Wi-fi in rooms »

Visiting the Novotel has always been an enjoyable experience in the past and the restaurant was the highlight of the services offered. On my recent visit to the Novotel for some reason it must of come as a surprise to the hotel that some many people were staying there? The restaurant both at breakfast and dinner was overwhelmed by customers and the service was appalling with tables full of dirty plates etc. and on many days very little food choices available. What was most disappointing that whilst guests complained to staff they seemed oblivious to the situation going on in front of them. Worst still one of the food display areas remained unused in all the time I was there, maybe there wasn’t enough resources or food to stock it? Once when I asked a waiter to restock an item he told me to order it from the a la Carte menu as if was finished? Most notable was the absence of any management in the restaurant which I suppose is not too surprising seeing the carnage unfolding. A great example of taking a great product and turning it into a poor one.

AccorHotels certified review
T J. Business - 06/11/2017
« Disappointing Service levels »

This hotel does not live up to the 4 star rate advertised. Service is slow if it exists at all, and disappointing. There is no customer focus evident, which again is not what is expected in business, especially at these prices. I would not recommend this as a first choice to anyone.

AccorHotels certified review
Ademola A. Business - 05/11/2017

Experience was very nice and good but there are still some area that require improvement: house keeping, breakfast service. Breakfast is same, available meals improvement.

AccorHotels certified review
Nana Business - 30/10/2017
« BAD »

Good but in need of improvement with respect to the gym. The facilities there are inadequate.

AccorHotels certified review
Charles Business - 27/10/2017
« Charles »

I can say that my stay was really good, everything was good except the air-condition in the room.

AccorHotels certified review
Emmanuel D. N. Solo - 26/10/2017
« J was very satisfied with the service offered. »

Your hotel service is commendable to other customers and friends.

AccorHotels certified review
L. T. Business - 21/10/2017
« Mr »

Excellent

AccorHotels certified review
Anonymous Business - 19/10/2017
« Sympa »

Simple efficace serviable

AccorHotels certified review
Martin O. Business - 19/10/2017
« Mr Martin O. »

Some parts of the experience will get a higher rating- i.e. breakfast, reception overall appearance are all very good. Housekeeping needs improvement - no hand soap in my room, air-conditioner should be identified as not functional and be reported for repair, all bins to be emptied daily. Malfunctioning fire alarm at 3 am with no announcer on an intercom explaining that is was a false alarm gets a zero out of 10.

AccorHotels certified review
Anonymous Business - 19/10/2017
« Felt that I was punished and grounded in this place »

- the hotel has serious problem when it comes to customer service - the language is a concern here for anybody with no French skills - Managment (Fabiano ) is the only one I met that up to Novotel name , he did a great jov making things right for me , the lady supporting him , she did her best as well . - the staff for sure they need proport training and you have to start right from the basics , like what to say to a customer approaching the reception - good was really really bad , ordered 2 burgers because u cant go wrong with burger but it was not the case in fact you can . one normal and then org other day I ordered the expensive one .. both were disaster

AccorHotels certified review
Paul E. Business - 18/10/2017
« I felt secure and the staff were friendly »

Spoilt by lack of soap in the room. After travelling you would like to wash your hands and a shame to have to ask for it..

AccorHotels certified review
Pierre Business - 15/10/2017
« slowly decaying hotel »

Air conditioning control not working, problems with door, reception inquiring about time of airport shuttle while already registered (i.e. No internal communication), breakfast buffet disappointing if you are not into those sweet french breads and cheese. Otherwise bed is good, no noise from nighbours and hot shower works.

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