Hotel - Novotel Abidjan
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Novotel Hotel

Novotel Abidjan Hotel

10 Avenue du General de Gaulle  Plateau  01 BP 3718 
3718  ABIDJAN
IVORY COAST

222 reviews
TripAdvisor Rating Based on 222 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air Conditioning
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Croquet
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 258 rooms
  • 184 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 37 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,444 reviews

Our guest reviews for Novotel Abidjan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 222 reviews
TripAdvisor review
Business - 08/08/2017
« Good business hotel »

Ideally located on the "plateau" the business center of Abidjan, the hotel offers all modern confort you expect from a Novotel branded hotel. The staff is very friendly and helpful. My room was nice and very well insulated from the sound coming from the street. The noise insulation from the noises coming from the corridor is less good and is sometimes disturbing, some guests are really noisy too. The restaurant offers a big buffet with is nice and not overpriced. The bar and lobby are nice and there is a terrace where people are gathering for drinks. Watch out on the terrace, some tables are not stable at all anymore and you can easily spill your drink :-( The TV channel offer is very poor and unstable, some channels are not all the time available or are working only for a couple of minutes. I had an A/C problem which could be solved the same day, so the staff reactivity is good.

AccorHotels certified review
Vioget Business - 07/08/2017
« personal very helpfull and friendly. Accomdation extremely satisfying »

Absolutely fully satisfied

TripAdvisor review
Business - 07/08/2017
« Facilities »

Rooms are OK . Cleanliness and House keeping to improve.Location is good and ambiance is also fine. English speaking person should be at reception in addition to local language person.Breakfast is fine. Suggest to include Asian dishes when Asian guests are staying at Hotel

AccorHotels certified review
Abbis Business - 02/08/2017

excellent

AccorHotels certified review
Prim P. Business - 02/08/2017
« very good »

I really like my stay at Novotel Abidjan.

AccorHotels certified review
Anonymous Business - 31/07/2017

Loved the room and all the settings. But what I didn't enjoy was the programs on the TV. The channels were not stable and all the program we in french

AccorHotels certified review
Tawfeeq Business - 28/07/2017
« Mr Vally »

Its a good hotel however the TV channels in the entire hotel did not work for the week of my stay. The room service and restaurant food is really expensive and needs a better selection.

AccorHotels certified review
Eric D. Business - 24/07/2017
« Very satisfied »

But it could be better if we could have in rooms, tooth paste available and hotel sandals. For other things like internet connection, food and some it was fine ok.

AccorHotels certified review
Cyril Business - 23/07/2017
« Perfect »

Best breakfast ever!

AccorHotels certified review
Yossi B. Business - 20/07/2017
« Yossi Barkan »

Hi, Internet works very, very, very, bad for a modern business hotel, you should make sure it is 10 to 20 times better and quicker Me and my colleague got stomach issues and had diarrhea until we left to Ouaga

AccorHotels certified review
Anis S. Business - 19/07/2017
« Hotel was ok but staff is not friendly staff »

I was in two different hotel in ivory coast but staff was not warm enough compared to sofitel staff

AccorHotels certified review
Bosayo Business - 18/07/2017
« The malfunctioning key cards made my stay stressful »

The key cards were always malfunctioning so there were lots of trips to the reception and as usual, there were other guests complaining of the same thing. The staff were always quick to resolve this issue but it was quite disturbing that they seemed to be very familiar with the problem as most times they already know why you're at the reception. The rooms could also do with more lighting and inclusion of a mirror at the dressing table/TV area.

AccorHotels certified review
Shinji T. Business - 17/07/2017
« Frustrating »

Food service was good; the room was reasonable. But the employees, especially at the reception, were not very helpful. Most importantly, there were only two desks for the size of the hotel, so that I (and many other hotel guests) had to wait for a long time to be served. Second, they were not eager to help, for example, when I needed to exchange money. Your employees need to be trained better in serving the needs of the customers.

AccorHotels certified review
Jules R. Business - 17/07/2017
« Due Attention paid to valuable Guests »

From the reservation to the check-out stage, everything was very professionally handled to my entire satisfaction: swift response to my booking's request; online check-in; welcome drink; in-room facilities, buffet meals with an African corner, etc... all what that made Novotel Abidjan a home form home.

AccorHotels certified review
Koffi Business - 15/07/2017
« globally empty »

The front desk with smiling Jeanne was great. Her availability was appreciated.

AccorHotels certified review
Mihaela B. Business - 14/07/2017
« I was satisfied. There was a constant noice from ventilation system, this can be eliminated, is distruband during the night. »

A nice experience, but a little bit noisy -see above.

AccorHotels certified review
Angela Business - 10/07/2017
« Ok »

Got a call at 2am in the morning asking for conformation for airport shuttle at 17:25 which disrupted my sleep and was highly inappropriate. The shower temperature was quite low.

AccorHotels certified review
Diallo O. Business - 10/07/2017
« Mgr »

- Nice restauration

AccorHotels certified review
Muqtadir S. Business - 05/07/2017
« Can do better »

As a regular client and always staying at Novotel Abidjan. The service is variable from time to time. Last i checked into the hotel i received a welcome card and some gift basket in the room as a silver member. This time i got a room with no special welcome letter or gift and am a Gold member now. The bathroom soap holder of 1710 is lose and needs to be maintained. The ironing room is really a matter of spending a maximum of 2000usd to get an upgrade instead of letting guests iron in a room that has left over food and sweating hot while ironing, while looking like we just walk into a 2 star hotel rundown store with an iron facility. Small tweaks to the service, hotel facilities, and maintenance can exponentially get better ratings. Staff are very good and smiling as a frequent visitor i know majority of staff in hotel.

AccorHotels certified review
Isabelle Business - 04/07/2017
« Overall it was good but there is room for improvement »

Breakfast was good and varied but there was a lack of staff to provide some guidance/support. Feeling cold most of the time. maybe air-conditioning could have been less? Happy to have used the fitness centre. Good equipments.

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