Novotel São Paulo Morumbi Hotel 4 stars

TripAdvisor rating 4.0/5 1,205 reviews
Novotel São Paulo Morumbi
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Room 1

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Hotel extras

  • Ideal for families: Kids Space and children's recreation on weekends

  • Just 5 minutes from Morumbi and Market Place shopping centers and the Berrine district

  • Outdoor swimming pool, grill located in the middle of woodlands

  • Restaurant with balcony and panoramic deck with views over the cable-stayed bridge

  • Fully equipped for events, with rooms bathed in natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Relax and recharge your batteries with massages and treatments from Espaço Corpo e Saúde
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

Come and discover our feijoada at the 365 restaurant on Wednesdays and Saturdays. We also have live music on Saturdays and a kids' area.

Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577
Vila Tramontano
05690050
são paulo
brazil

Tel: +551137873400

Fax: (+55)11/37873400

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO DE CONGONHAS At 6km / 3 miles

  • By plane

    AEROPORTO DE GUARULHOS At 41km / 25 miles

  • By train

    ESTAÇÃO MORUMBI At 2km / 1 miles

GPS :-23.612852, -46.703727

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Apartment with queen bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior apartment with queen bed and view of Ponte Estaiada

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family apartment with queen bed and sofa bed for children

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family room with queen bed and sofa bed, and view of Estaiada Bridge

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior apartment with two single beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Apartment with queen bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Apartment adapted with queen bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Hotel Transylvania 3 Family Room

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Suite with king-size bed and sofa bed

  • Max. number of persons: x3
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

An excellent option in the heart of the city's South Zone, the 365 restaurant holds up to 200 people in its internal and external spaces with modern decor and quick, helpful service. The unrivalled views of the cable-stayed bridge are a must-see.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTE MORUMBI

Type of cuisine: International

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

The modern and relaxed 365 bar is the perfect place for a quick bite to eat or drinks, beers and delicious Brazilian snacks at happy hour. Guests can also enjoy watching sports on the big screen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 312 m²

  • Maximum capacity: 300 people

Find out more
Novotel São Paulo Morumbi Meeting Room

Our guest reviews for
Novotel São Paulo Morumbi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

8,780 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,205 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Very good experience!

Customer review rating 4.4/5

Juan Business - 05/04/2019 AccorHotels certified review

Very good hotel. Location isn't great for walking, but very good for a short Uber ride. The view from the restaurant is excellent, but the food could be improved.

Dear Juan, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Comfortable and quiet place in Morumbi.

Customer review rating 4.4/5

Tim A. M. Families - 03/04/2019 AccorHotels certified review

We really liked it here. Our family of four was happy. It was clean and quiet too. Just two suggestions: Maybe add more music so the same song doesn't play over and over throughout the pool area and lobby. It became a bit much. Also, maybe the bacon and eggs could be kept warm. Thank you for a wonderful, friendly stay!

Dear M., We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, meanly about the breakfast´s itens and the music. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager
Customer review rating 4.4/5

Anonymous Business - 28/03/2019 AccorHotels certified review

the only issue is that some of the hotel's staff does not speak english

Dear Sophie, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Workshop Mercedes-Benz

Customer review rating 4.4/5

Fl… Business - 28/03/2019 AccorHotels certified review

Corredores dos quartos com cheiro de esgoto

Prezada Sra Flaviana, Agradecemos por ter dedicado o seu tempo para nos avaliar sobre sua estada no Novotel São Paulo Morumbi. Sentimos por seus apontamentos sobre odor no corredor e serviço do restaurante. Obrigado por sua avaliação e esperamos ter a oportunidade de recebe-la em uma próxima estada e sanar essa má impressão. Cordialmente Rodrigo Neri Coordenador de Hospedagem.

OK

Customer review rating 4.4/5

Carlos Y. Families - 25/03/2019 AccorHotels certified review

Fridge was very noisy, had to disconnect it to be able to sleep. There was a short circuit in the room during the last night, lights were out the next morning.

Dear Carlos, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Quiet and Clean Hotel but Dinner is Not so Good

Customer review rating 4.4/5

Us T. Business - 23/03/2019 AccorHotels certified review

The hotel is very clean and quiet for a good night sleep. The staff is very helpful and most speak English and really try to help. The breakfast is good as the made to order omelets are fantastic. The food at dinner is not so good and I will not eat at the hotel unless they improve the food options.

Dear W., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your diner experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager
Customer review rating 4.4/5

Anonymous Friends - 19/03/2019 AccorHotels certified review

I got a disable room with very low bed what is uncomfortable Bed sheet was coming out from the mattress Very dirty windows Very disappointing experience. I like Novotel in general, but this time was pleasant at all.

Dear Luciana, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager

Comfortable and clean hotel in a very big city

Customer review rating 4.4/5

Paula Families - 19/03/2019 AccorHotels certified review

I stayed at this hotel to accompany my son on a school trip. Considering the hotel had at least 60 children traveling with their schools over that weekend, I think they dealt very well with the situation. My only complaint regards the bathroom in my room. It was adapted for someone in a wheelchair, but the toilet lid was installed in a way that it was in front of the accessible bar behind the toilet. So, the person could not reach it. Also, that forced the lid in a position such that it kept closing on my back while I was sitting on the toilet.

Dear Paula, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Service level not good at the restaurant

Customer review rating 4.4/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Service level at the restaurant was not good at all - the lady who helped me was not polite and with zero customer focus

Dear Lidiane, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager

CouLe be better

Customer review rating 4.4/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Could be better. There was some previous gest hair at the bathroom. At the bar/restaurant the personnel could not figure out how to accept the bill with the gest signature. After a long wait, we went to the bar. At the bar the first employee gave up, the second employee start everything again and said the problem was at the system and that we had to go to the front desk in order to correct the check in that was done wrongly.

Dear Marcelo, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager

vaction with family beow expectations

Customer review rating 4.4/5

Echikude Families - 07/03/2019 AccorHotels certified review

service was sometimes awesome, sometimes poor, facilities had problema due to weather hazard

Dear Eidi, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager

customer service

Customer review rating 4.4/5

Anonymous Solo - 06/03/2019 AccorHotels certified review

Excellent customer service. Well atended in every aspect

Dear P., We appreciate too much your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. Thank you again for sharing your experience, and we hope to have the opportunity to receive you in another moment. Sincerely, Rodrigo Neri Hospitality Manager

Great hotel and staff

Customer review rating 4.4/5

Marilia Business - 04/03/2019 AccorHotels certified review

The staff is very helpful specially Jailton from reception. Loved the facilities and the breakfast.

Dear Marilia, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Warm reception, cold bath and mean breakfast

Customer review rating 4.4/5

Quietbrazilian Business - 03/03/2019 AccorHotels certified review

Guest since 1980,dawn of Novotel in São Paulo. Always enjoyed very friendly staff and opulent breakfast. My wife and I were escaping from blacked out, no power situation at our place in Morumbi. Reception it was very warm including a small cake but. Promising an outstanding stay. I couldn’t be such wrong. The shower simply didn’t heat-up.Took cold shower. Technician came and told me nothing was wrong(supposed to be my fault), Next day 6:00, morning shower: Cold one. No words.Breakfast was mean, poor in variety, with terrible Nescafé instant coffee machine. The shower case apparently is due to not so automated boiler. Human intervention is still essential.

Dear Lucas, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback has already been shared with our teams. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Rodrigo Neri Hospitality Manager

Excelente.

Customer review rating 4.4/5

Wilson Families - 01/03/2019 AccorHotels certified review

Superou as expectativas.

Prezado Sr Wilson, Agradecemos por ter dedicado o seu tempo para nos avaliar sobre sua estada no Novotel São Paulo Morumbi. Obrigado por sua avaliação e esperamos ter a oportunidade de recebe-los em uma próxima estada. Cordialmente Rodrigo Neri Coordenador de Hospedagem.
Customer review rating 4.4/5

Moraci V. S. Business - 26/02/2019 AccorHotels certified review

Excelente estadia, staff mto atencioso e cordial.

Prezado Moraci, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. Foi com prazer que recebemos seu feedback e não deixaremos de compartilhar os seus comentários com toda a equipe . Tenha certeza que seus apontamentos servirão de motivação para buscarmos sempre a excelência de nossos serviços. Mais uma vez agradeço o tempo dedicado a nos avaliar e esperamos recebê-la em breve. Cordialmente. Rodrigo Neri. Coordenador de Hospedagem

Mrs.

Customer review rating 4.4/5

R. L. Business - 25/02/2019 AccorHotels certified review

Was a good experience.

Dear Rossana, We appreciate too much your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive your feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to have the opportunity to receive you in another moment. Sincerely, Rodrigo Neri Hospitality Manager

Great value for the money

Customer review rating 4.4/5

Rafael Business - 13/02/2019 AccorHotels certified review

I really like staying in the Novotel Morumbi, it's close to the office, modern, and affordable.

Dear Rafael, We appreciate too much your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to have the opportunity to receive you in another moment. Sincerely, Rodrigo Neri Hospitality Manager

Great Location and great service

Customer review rating 4.4/5

Pat L. Business - 13/02/2019 AccorHotels certified review

I stay and the Novotel Morumbi over many other choices. Have for years.

Dear Patrick, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager

Not very good, as usual

Customer review rating 4.4/5

Anonymous Business - 12/02/2019 AccorHotels certified review

It was the third time I had to stay in this hotel. The system didn't recognize my Le Club Status as Gold, so I didn't receive any special attention: no welcome drinks, no better room. I had to work in my room, but there wasn't any table and chair. Very uncomfortable. And the room (and the whole floor) had a strange smell. This time I found the staff a little bit more friendly, but that wasn't the case in my previous stays.

Dear Ana Paula, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Neri Hospitality Manager
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