Novotel São Paulo Morumbi Hotel 4 stars

TripAdvisor rating 4.0/5 1,222 reviews
Novotel São Paulo Morumbi
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+ 23 Services
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Hotel extras

  • Just 5 minutes from Morumbi and Market Place shopping centers and the Berrine district

  • Outdoor swimming pool, grill located in the middle of woodlands

  • Restaurant with balcony and panoramic deck with views over the cable-stayed bridge

  • Fully equipped for events, with rooms bathed in natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Relax and recharge your batteries with massages and treatments from Espaço Corpo e Saúde
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

Come and discover our feijoada at the 365 restaurant on Wednesdays and Saturdays. We also have live music on Saturdays and a kids' area.

Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577
Vila Tramontano
05690050
são paulo
brazil

Tel: +551137873400

Fax: (+55)11/37873400

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO DE CONGONHAS At 6km / 3 miles

  • By plane

    AEROPORTO DE GUARULHOS At 41km / 25 miles

  • By train

    ESTAÇÃO MORUMBI At 2km / 1 miles

GPS :-23.612852, -46.703727

Currently, close to our hotel

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 5 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 6.1 km

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 9.9 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 10 km

The Banespa Building, visit

From 01/01/2013 to 31/12/2019

At 10 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 11 km

Tour of the Estação da Luz

From 01/01/2017 to 31/12/2019

At 11 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 11 km

Pinacoteca, São Paulo State Art Gallery, visit

From 01/01/2011 to 31/12/2019

At 11 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 18 km

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Apartment with queen bed.

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior apartment with queen bed and view of Ponte Estaiada

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family apartment with queen bed and sofa bed for children

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family room with queen bed and sofa bed, and view of Estaiada Bridge

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior apartment with two single beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Apartment with queen bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Apartment adapted with queen bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Hotel Transylvania 3 Family Room

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Suite with king-size bed and sofa bed

  • Max. number of persons: ‌3
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

An excellent option in the heart of the city's South Zone, the 365 restaurant holds up to 200 people in its internal and external spaces with modern decor and quick, helpful service. The unrivalled views of the cable-stayed bridge are a must-see.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTE MORUMBI

Type of cuisine: International

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

The modern and relaxed 365 bar is the perfect place for a quick bite to eat or drinks, beers and delicious Brazilian snacks at happy hour. Guests can also enjoy watching sports on the big screen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 312 m²

  • Maximum capacity: 300 people

Find out more

Our guest reviews for
Novotel São Paulo Morumbi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,253 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,222 reviews

Great location at a great price

Customer review rating 4.4/5

Rafael Business - 08/07/2019 AccorHotels certified review

I really like the hotel, it's new, and the the price is very good. The only things that are NOT fantastic is the room size (although the furniture in my room this time was much better than in the past, where the furniture was too big for the room) and the gym which is very tight if you want to do more than use the machines. The food in the mornings was just OK (the pao de queijo and croissants were not fresh), but the evening restaurant food was good (so were the drinks).

Dear Rafael, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Customer Experience

the room was dirty and the service was bad

Customer review rating 4.4/5

Axel M. Business - 01/07/2019 AccorHotels certified review

I spent 17 days in this hotel, and my room was dirty. the cleaning and maintenance was not properly done.

Dear Axel, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Customer Experience

Smooth Stay, Helpful Front Desk

Customer review rating 4.4/5

Anonymous Business - 28/06/2019 AccorHotels certified review

It was indeed a great experience-not only cozy, neat room, inviting lobby and patio, but also helpful people. I actually left my cellphone on a TAXI. A lady from the front desk made calls and magically recovered my phone in an hour. I truly feel grateful.

Dear Xiangfu S., We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex

Very good and the staff was helpful

Customer review rating 4.4/5

Ricky Business - 21/06/2019 AccorHotels certified review

it was a good experience and the food was great . Staff was helpful although a few of them did not understand English.

Dear Ricky, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex

Better than the last time

Customer review rating 4.4/5

Rafael A. Business - 06/06/2019 AccorHotels certified review

It was better than the last time, not so crowded and cleaner the open spaces

Dear Rafael, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Customer Experience Manager

Incredible hotel and your role staff

Customer review rating 4.4/5

Karyn B. Couples - 04/06/2019 AccorHotels certified review

The best experience that we could imagine. Amazing, everything was clean and so prepared to receive us.

Dear Karyn, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Front Desk and Customer Experience Manager

Not what I expected at all

Customer review rating 4.4/5

David J. Business - 30/05/2019 AccorHotels certified review

I asked for a Queen bed, Early checkin, and Breakfast included. I got Early checkin only.

Dear David, Thank you for taking the time to tell us about your experience at the Novotel SP Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your reservation was made by the agency in a room with 2 beds without breakfast and as we were full, rooms with a queen size was sold. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Alex

Good, but can be better

Customer review rating 4.4/5

Sergio B. Business - 29/05/2019 AccorHotels certified review

The shower was really weak. The water flow looked like the hotel was saving water for the future. The room keys made me come back twice to get one that would work. There is also a suggestion about the gym, which is keep an eye on maintenance. Some of the equipment is broken.

Dear Sergio, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Alex Front Desk & Customer Experience Manager

technical director

Customer review rating 4.4/5

Rodney F. Business - 27/05/2019 AccorHotels certified review

muito boa

Prezado Rodney, Agradecemos a sua avaliação sobre sua estada no Novotel São Paulo Morumbi, é um prazer receber seu feedback. Esperamos recebê-lo em breve! Cordialmente. Vitor Alex Coordenador de Recepção

Great experience.

Customer review rating 4.4/5

Rodrigo O. Business - 20/05/2019 AccorHotels certified review

The room is very confortable, the breakfast was great , with options in bread and fruits.

Prezado Rodrigo, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. É um prazer receber seu feedback, já compartilhamos os seus comentários com toda a equipe . Tenha certeza que seus apontamentos servirão de motivação para buscarmos sempre a excelência de nossos serviços. Mais uma vez agradeço por nos avaliar e esperamos recebê-lo em breve! Cordialmente. Vitor Alex - Coordenador de Recepção

It was ok

Customer review rating 4.4/5

Liz S. Business - 07/05/2019 AccorHotels certified review

It was fine. Nothing special but nothing bad either. It serves its purpose

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Front Desk Manager

Excellent servicd!

Customer review rating 4.4/5

Kenzo W. Business - 06/05/2019 AccorHotels certified review

Impeccable room, nice environment and good food!

Dear Kenzo, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Front Desk Manager

The cable TV dif not work properly and the room was too dark with no sufficient lights.

Customer review rating 4.4/5

Luiz R. Business - 02/05/2019 AccorHotels certified review

Good breakfast and an amazing bed.

Prezado Luiz, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. Lamentamos que não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Asseguramos-lhe que serão tomadas as medidas necessárias para melhoria da qualidade de nossos serviços. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança e recebê-lo em breve! Cordialmente Vitor Alex Coordenador de Recepção
Customer review rating 4.4/5

Fábio Business - 26/04/2019 AccorHotels certified review

O tempero da comida é fraco .

Ordinary

Customer review rating 4.4/5

Luiz Business - 25/04/2019 AccorHotels certified review

As usual and other hotels, nothing special. I would expect much more by the price.

Very good experience!

Customer review rating 4.4/5

Juan Business - 05/04/2019 AccorHotels certified review

Very good hotel. Location isn't great for walking, but very good for a short Uber ride. The view from the restaurant is excellent, but the food could be improved.

Dear Juan, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Comfortable and quiet place in Morumbi.

Customer review rating 4.4/5

Tim A. M. Families - 03/04/2019 AccorHotels certified review

We really liked it here. Our family of four was happy. It was clean and quiet too. Just two suggestions: Maybe add more music so the same song doesn't play over and over throughout the pool area and lobby. It became a bit much. Also, maybe the bacon and eggs could be kept warm. Thank you for a wonderful, friendly stay!

Dear M., We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, meanly about the breakfast´s itens and the music. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager
Customer review rating 4.4/5

Anonymous Business - 28/03/2019 AccorHotels certified review

the only issue is that some of the hotel's staff does not speak english

Dear Sophie, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager

Workshop Mercedes-Benz

Customer review rating 4.4/5

Fl… Business - 28/03/2019 AccorHotels certified review

Corredores dos quartos com cheiro de esgoto

Prezada Sra Flaviana, Agradecemos por ter dedicado o seu tempo para nos avaliar sobre sua estada no Novotel São Paulo Morumbi. Sentimos por seus apontamentos sobre odor no corredor e serviço do restaurante. Obrigado por sua avaliação e esperamos ter a oportunidade de recebe-la em uma próxima estada e sanar essa má impressão. Cordialmente Rodrigo Neri Coordenador de Hospedagem.

OK

Customer review rating 4.4/5

Carlos Y. Families - 25/03/2019 AccorHotels certified review

Fridge was very noisy, had to disconnect it to be able to sleep. There was a short circuit in the room during the last night, lights were out the next morning.

Dear Carlos, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Neri Hospitality Manager
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