Hotel - Novotel Morumbi
Novotel Hotel Novotel Hotel

Novotel Morumbi Hotel

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4.4/5 5,157 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Kids' Club for children aged 0 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Relax and recharge your batteries with massages and treatments from Espaço Corpo e Saúde
  • Services for children
    • Babysitting on request (Paying)
    • Kids' Club for children aged 0 to 12 years
    • Outdoor playground for children

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 20 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 190 rooms
  • 100% non-smoking hotel
  • 56 family rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Direct dial telephone
    • Telephone in bathroom
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,157 reviews

Our guest reviews for Novotel Morumbi

100% genuine reviews from our guests

Find out more
AccorHotels certified review
B. Business - 09/10/2017
« 4 nights at Novotel »

It was great. More bottles of water in the room would have been better

AccorHotels certified review
Harry A. W. Business - 09/10/2017
« Not worth the money and brand name »

Some basic amenities like water bottle, dental kit, Iron board & Iron was not available. I was told a basic stuff like water bottle was available only in Suits not Executive rooms that is most pathetic. Dental Kit which is basic and available for free even in a small hotel was charged 10 reals. Had to sign a security amount of 100 Reals for adaptor. The rooms are uncomfortable and dingy. The toilets are extremely small. And considering its a business hotel the staff should know basic English which was not the case and everyday I had to struggle in placing a order for dinner. And end up getting a wrong dinner.

AccorHotels certified review
K W. Business - 06/10/2017
« Sub standard for a novotel »

Not taken care of hotel, door did not lock, noise, very small room, and worst of all, 2 used soap bars with hair on them where in the bathroom from previous owner...

AccorHotels certified review
Tiago A. N. Couples - 30/09/2017
« Awesome »

Everything was fantastic! Thanks a lot!

AccorHotels certified review
John A. Business - 25/09/2017
« One of my best stays in any Hotel »

From the professionals at Front desk doing the check-in to the restaurant and cleaning staff, I had an amazing stay in Sao Paulo this week. The services offered with higher quality than others 5 star Hotels in the same area. Definitely this will be my go-to-Hotel next time in the city.

AccorHotels certified review
Thiago K. F. Business - 25/09/2017
« The experience was nice, but I dislike sigle beds »

I´ve liked of this hotel, but I really dislike single beds.

AccorHotels certified review
Ximena Families - 23/09/2017
« Nice and calm »

Nice hotel and staff

AccorHotels certified review
Anonymous Business - 22/09/2017
« Regular »

Quarto pequeno e demora no room service

AccorHotels certified review
Wesley Business - 17/09/2017
« Below average »

Room keys not working, noise, horrible lift

AccorHotels certified review
Manish A. Business - 17/09/2017
« Extremely bad »

I was staying in room no 259, where the problem of water flow in Toulet could not be resolved even after complaining daily. Also the room service was pathetic. Also there is no milk with coffee for early risers in lobby. Ideally tea coffee should have been provided in room.

AccorHotels certified review
Rama V. K. Business - 05/09/2017
« Good but could improve further »

Nice hotel and location. Would have enjoyed better if there were more English speaking people in the hotel. Only a couple on the front desk talked English. One lady Lis was very good in communication and service. THe folks in the restaurant are very nice and helpful, but only a couple knew smattering english. ISsues: THe room card had to be reset almost everyday. Went upto the room and returned back many times when the card did not work TV did not work the last day and inspite of reporting, no one came to check. Areas of improvement:: English communication (definitely for folks coming from rest of the world!) More room coffee/tea options. Not used to drinking expresso all the time! Options to exchange USD to Brazilian Reais. I did not have local currency to pay taxi and hotel did not help. The taxi person did not accept credit card. Ended up paying USD! More English channels in the TV. Only three channels - CNN, BBC and Bloomberg was in English Nice to have - indoor swimming pool.

AccorHotels certified review
Caio M. Business - 03/09/2017
« Overall okay - efficient team on the check-in and check-out »

There was no hot water on the morning of the last day of my stay

AccorHotels certified review
Anonymous Business - 28/08/2017
« Not comfortable, and the people in the front desk take so much time attending and they need to be a little more friendly »

Amability not so good (in front desk and bellboys). In the fron desk take so much time attending. Bahtroom: handwash faucet with problems, the water splashes everywere and the whater of the shower goes everywere in the bathrooms floor. Would be good if you can give a bottle of water everyday (of courtesy). Breakfast and clean OK.

AccorHotels certified review
Sylvie Business - 27/08/2017
« Good experience in this hotel »

Globally satisfied , nevertheless the early check in was not possible and I was obliged to pay one night more

AccorHotels certified review
João M. D. A. Business - 21/08/2017
« The front desk is the best! »

As always, the service provided by the front desk was marvelous. The downside this time was the shuttle service, totally disaligned with the Hotel service. I don't feel welcome, it seems that the driver feel pain to do the work, not paying attention to the time of leaving/arriving, bad mood, and driving with angry.

AccorHotels certified review
Anonymous Business - 13/08/2017

Place was clean but small. Towels were threadbare. No iron or ironing board in the room and never received one when requested.

AccorHotels certified review
Maria E. M. Business - 12/08/2017
« Very Pleasant »

Efficient and pleasant

AccorHotels certified review
João A. Business - 08/08/2017
« The Hotel is getting better at each stay »

I feel home when I stay in Novotel Morumbi. It`s clear to me that there is an effort to exceed customer expectations and make everybody confortable at stay. There are still some anoying issues but I believe it will be solve in early future.

AccorHotels certified review
Richardf Families - 07/08/2017
« A good choice for one night »

The staff was very helpful. We needed room service and despite the short number of choices, it was satisfying. Breakfast was very good. The room, although small. was comfy.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Fine »

Ok

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