Novotel São José dos Campos Hotel 4 stars

TripAdvisor rating 4.0/5 683 reviews
Novotel São José dos Campos
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+ 23 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Recreation for children aged 4 to 12 at the weekend and on public holidays.

  • Fully equipped to host corporate events

  • Children's space in the restaurant and outdoor playground

  • One hour from São Paulo, Campos do Jordão, beaches and mountains.

  • Novotel Feijoada, every Saturday from midday to 3:30pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Billiards/Snooker
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel São José dos Campos

Avenida Dr Nelson D'Ávila 2200
Vila das Acácias
12245031
são josé dos campos
brazil

Tel: +551240097800

Fax: (+55)1239211860

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA :  

  • VIACAO PASSARO MARROM SP-RJ :   SAO / SJK SAO JOSE CAMPOS

  • By plane

    CUMBICA-GUARULHOS/SP At 90km / 55.93 miles

  • By plane

    SAO JOSÉ DOS CAMPOS At 6km / 3.73 miles

  • By car

    ROD CARVALHO PINTO At 1km / 0.62 miles

  • By car

    ROD PRES DUTRA 151 At 0.5km / 0.31 miles

  • By car

    RODOVIA DOS TAMOIOS At 2km / 1.24 miles

  • By car

    RODOVIA PRES DUTRA At 1km / 0.62 miles

  • By car

    SP-50 At 42km / 26.1 miles

GPS :-23.20596, -45.884019

Our accommodations

Spacious, contemporary design, perfectly modular, the Novotel room is a real living space to meet all requirements.

Standard room with king size bed and sofa bed for up to 2 children under 16

  • Max. number of persons: 4
  • Area: From 22
  • Views: Pool side, City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior room with queen-size bed and retractable bed for up to 2 children

  • Max. number of persons: 4
  • Area: From 22
  • Views: Courtyard side, Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 king size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Golf view, Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Superior apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Master Suite with 1 super king size bed

  • Max. number of persons: 4
  • Area: From 44
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

365:RESTAURANTE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

A modern and cozy space with plenty of natural light, overlooking the hotel pool. A varied menu offering local and international dishes, specially prepared by our chef Hugo Rabello. Free parking.

Lunch

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365:BAR

Photo non contractuelle / Strictly non binding

Cozy room featuring a giant HD screen for watching your favorite games, all while enjoying the best drinks and snacks the city has to offer, prepared by the region's most traditional staff.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 300

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Novotel São José dos Campos

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,126 reviews

tripadvisor

TripAdvisor Rating 4.0/5

683 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Wonderful

Customer review rating 4.5/5

Peter Business - 11/11/2019 Confirmed reviews AccorHotels

Overall excellent: new refurbished rooms, pool area; perfect services, tasty food

Dear Pedro Nuez, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great

Customer review rating 4.5/5

Felicio Business - 11/11/2019 Confirmed reviews AccorHotels

Great staff, many rooms still in need of some refurbishment.

Dear Felicio, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Aircraft Maintenance Supervisor

Customer review rating 4.5/5

Mark S. Business - 08/11/2019 Confirmed reviews AccorHotels

All went well- on the night of 28-10-2019 I had dinner in the restaurant. The food took way to long to be served and did not get the same as my guest at the table as she had eaten earlier and ordered the same item. It was not a good dinner. Thank you.

Dear Mark Clifford, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos
Customer review rating 4.5/5

Dogbert Business - 07/11/2019 Confirmed reviews AccorHotels

Good with some exceptions

Dear Volkmar, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Above average

Customer review rating 4.5/5

Marcio Business - 03/11/2019 Confirmed reviews AccorHotels

Good and comfortable room.

Dear Marcio, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Perfect hotel for a business trip

Customer review rating 4.5/5

Roman Business - 26/10/2019 Confirmed reviews AccorHotels

My stay was great. Service is excellent and all kind of installations are there to make you have a relaxing moment.

Dear Roman, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very nice Hotel, Clean, Great staff

Customer review rating 4.5/5

Robert P. Business - 23/10/2019 Confirmed reviews AccorHotels

I was impressed with the staff, good breakfasts, nice new pool area and very good maid service. I especially liked your fast elevators, there are many hotels with slow elevators that drive me a bit crazy.

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Good service and good facilities

Customer review rating 4.5/5

James D. Business - 22/10/2019 Confirmed reviews AccorHotels

A comfortable stay and staff who were keen to please.

Dear James, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Nice hotel.

Customer review rating 4.5/5

Jnc Business - 17/10/2019 Confirmed reviews AccorHotels

It was a pleasant stay. I have stayed here in the past and would include in my future plans.

Dear Joseph, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great place to stay

TripAdvisor rating 4.0/5

Texan_BR Business - 13/10/2019 TripAdvisor review

Nice hotel with full restaurant and parking. Very good bar and outstanding staff. Pool was under construction. Gym is well equipped. Breakfast is good but after few days you get used to it (no variate)

Dear Texan_BR, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The swimming pool is reopened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Frustrating

Customer review rating 4.5/5

Chris Business - 11/10/2019 Confirmed reviews AccorHotels

I stay at this Novotel often. When I checked in this trip I was originally checked into a room that had not been cleaned. No problem, moved rooms. When I checked out I was forced to pay for my breakfasts. I stay on a corporate rate and breakfast is included. It is clearly stated on my reservation “Free Breakfast”. I have spent several weeks at this hotel and this is the first time I have been forced to pay. If that happens again I will no longer stay at this hotel.

Dear Christopher, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great Staff

Customer review rating 4.5/5

Felicio Business - 11/10/2019 Confirmed reviews AccorHotels

That staff is great, the rooms are new and very comfy, some little things still need maintenance.

Prezado Felicio, Apreciamos imensamente seus comentários referentes à sua hospedagem no Novotel São José dos Campos. Essas informações serão compartilhadas com nossas equipes e tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

Very good as usual

Customer review rating 4.5/5

André R. Families - 06/10/2019 Confirmed reviews AccorHotels

Check in fast and descomplicated Saturday lunch delicious Saturday dinner perfect Sunday breakfast spectacular Room clean and in perfect condition to use Check out fast and with no issues

Dear Andre R., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Nice Hotel, exactly as expected (shame pool was being refurbished)

Customer review rating 4.5/5

Salmana T. Business - 05/10/2019 Confirmed reviews AccorHotels

Everything you expect from Novotel - Comfortable sized room, well appointed, good bed, comfy pillows, excellent shower! Also excellent choice for buffet breakfast including omelets cooked to order. Slightly dated hotel building (though rooms are refurbished) and the pool is being refurbished now (Sept 2019) so will be lovely. Perhaps a greater variety of healthy foods on the lunch / evening menu (it's the same menu) would be nice for a stay of more than one day.

Dear Fiona C., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Like staying with family

Customer review rating 4.5/5

Arjan Business - 03/10/2019 Confirmed reviews AccorHotels

It was a very enjoyable stay with the kind of service you won't get anywhere else Too bad the swimming pool was under renovation but I'm sure the next time I'll be there it will be finished and will look awesome.

Dear Arie K., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The swimming pool is already opened! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Overall a good experience, with helpful staff

Customer review rating 4.5/5

Anonymous Business - 27/09/2019 Confirmed reviews AccorHotels

Clean room and friendly staff, but I did find charges from the honor bar on my bill that were not correct. I only drank water, and was charged for other items as well. I should have been informed of this at checkout, but I was not.

Dear John E., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the minibar, could you please send me the details the items that you did not consumed and we will give you the charge back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Comfortable

Customer review rating 4.5/5

Abdo Business - 24/09/2019 Confirmed reviews AccorHotels

Comfortable stay, clean and silent

Dear Abdo, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very good hotel to stay we feel like we are at home

Customer review rating 4.5/5

Vinod K. Business - 23/09/2019 Confirmed reviews AccorHotels

Staff very nice, helped in may things like cabs, suggesting how to travel outside, room services , all are good, restaurant staff all are good

Dear Vinod, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent hotel with perfect customer service

Customer review rating 4.5/5

Shannon Business - 20/09/2019 Confirmed reviews AccorHotels

This is my second stay at this hotel, this time I was here for an entire week. The entire staff was wonderful and very accommodating. Everyone that I interacted with was very friendly.

Dear Shannon, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Was not notified the pool was out of action until arrival

Customer review rating 4.5/5

Lesley J. Business - 16/09/2019 Confirmed reviews AccorHotels

I have stayed at this Hotel on many business trips and the staff are always friendly and welcoming.

Dear Lesley, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the swimming pool, the information is available on all sales channels, including booking confirmations. We must make the repairs in the winter time. next month (in October). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
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