Hotel - Novotel São José dos Campos
Novotel Hotel Novotel Hotel

Novotel São José dos Campos Hotel

4.0/5 637 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

The city's most traditional feijoada is right here at the Novotel São José dos Campos hotel, every Saturday from midday to 3:30pm! Free parking.

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 144 rooms
  • 117 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,023 reviews

Our guest reviews for Novotel São José dos Campos

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 637 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sandor Families - 12/12/2018 AccorHotels certified review
« VERY GOOD, FEEL LIKE HOME »

YOUR PEOPLE IS WHAT MAKES THE DIFFERENCE. THEY ARE EXCELENT ON THE FRONT DESK/ RESTAURANT AND BAR. CLEANING IS GOOD AS WELL.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandor, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Tim T. B. Business - 10/12/2018 AccorHotels certified review
« Great hotel Great Staff Great rooms »

From check in to Check out everything was no trouble, the hotel staff were excellent and ensured we had everything we needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Steve Business - 08/12/2018 AccorHotels certified review
« Excellent value and very clean rooms. »

I enjoy staying at your hotel. The staff is helpful and friendly more so than other Novotel in europe. I will definitely be back again soon. Two small notes: 1. The pool is great and fun but needs a little bit of maintenance on the tiles. 2. Breakfast options were limited and repetitive compared to some other competitor hotels in Europe and USA. Everything was good but didn’t change much Over the three mornings of my visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven S., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Daniel A. Business - 06/12/2018 AccorHotels certified review
« At home »

Novotel staff and dependencies are always very welcome. Moving further for the best accommodation for all customers. *Please dont stop to serve natural juices :) 3 week I'm only seeing "box" juice. ** Keep its work to enhance internet WiFi *** I would like to see more sustainable activities there. ****I love Novotel! They are the best in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Anonymous Business - 05/12/2018 AccorHotels certified review
« Good Hotel »

Good experience, great customer service. One small issue; checking out was very long, the person charges my bill with two separate charges - one was the hold fee from check in, then the second was the difference between the total charges and the hold fee -I asked for only one total charge on my credit card for expense reporting purposes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary Brian M., Thank you for taking the time to tell us about your experience at the Novotel São José dos Campos. I am sorry regarding the bad experience you had at your check out. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Hernan U. A. M. W. Business - 03/12/2018 AccorHotels certified review
« Great Hotel »

Good hotel well kept up but with some needed improvements. You probably don't know this because your customers probably don't complain but in room 458 the drainage in the shower and sink needs to be cleared up. Water does not drain fast enough so when taking a shower you need to hurry up otherwise the water will overflow into the room. The other issue is the toilet room, the smell of sewage is too much so it's like no more than five minutes. Also it does not drain well, you may want to put a plunger for room use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hernan U., Thank you for taking the time to tell us about your experience at the Novotel São José dos Campos. I am sorry regarding the bad experience you had in you shower an with the Internet Services. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Jessica W. Business - 03/12/2018 AccorHotels certified review
« Very friendly and lovely hotel with fabulous amentities »

I was very well looked after. It was my first return to the hotel since my first visit in July and it felt like coming home! Thank you to all the staff for their great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica W., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Mr S. B. Business - 02/12/2018 AccorHotels certified review
« Very comfortable »

Hotel and rooms are lovely. Gym equipment could do with some investment. Some kettlebells would be great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sammy, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

David V. Business - 01/12/2018 AccorHotels certified review
« Very comfortable and enjoyable people »

Came down for business. Hotel is well located for my target customer. Your team is very professional, kind and responsive. The place is also very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Anonymous Business - 30/11/2018 AccorHotels certified review
« Within expectations »

I've been staying at Novotel regularly for quite a few years now. I've learned to expect quick and courteous service at the front desk, good food at the restaurant and put the convenient location to good use. That is exactly what I found this time, nothing special to report.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre Krell, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Karl Business - 26/11/2018 AccorHotels certified review
« Overall good hotel and experience »

The hotel is nice and the staff is very friendly. The rooms are clean but the separation of bath and toilet is a little bit strange for a European. Not having a sink to wash up in toilet so you have to go to the bathroom is a bit inconvenient. More kinds of lighting other than full would also be nice in the toilet. Especially if you go up at night and want to return to bed afterwards. During my latest stays I've had problems with the reliability of the WiFi. Coverage seems so and so, and speed is also not the best which is a problem when connecting remote to servers in Europe to do work. The cabal TV is also somewhat unreliable. Channels such as CNN often disappear and there are sometimes disturbances to the reception. The minibar is also somewhat noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regrading the Internet, we are changing some equipment and soon out Internet will be much better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Bruno M. Families - 21/11/2018 AccorHotels certified review
« Family Holiday »

pleased holiday with family

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Bruno, Apreciamos imensamente seus comentários referentes à sua hospedagem no Novotel São José dos Campos. Essas informações serão compartilhadas com nossas equipes e tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

Jaime C. Families - 20/11/2018 AccorHotels certified review
« Unicamp »

Novotel SJC é excelente. Sempre fico nele

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Jaime, Apreciamos imensamente seus comentários referentes à sua hospedagem no Novotel São José dos Campos. Essas informações serão compartilhadas com nossas equipes e tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

Paul K. Business - 19/11/2018 AccorHotels certified review
« Friendly, personal, professional. »

The staff are friendly, always remember me and greet me (usually by name), and go out of their way to make my stay great. They are very responsive to all my requests. They make me feel "at home".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Daniel Business - 15/11/2018 AccorHotels certified review
« Expensive and not as good as other hotels in the region »

I use to stay in SJC once in a week in other hotels (Mercury / CityHall / GoldenTulip) and comparing the structure in the hotel they are better and cheep than Novotel, even the localization for other hotels are better than Novotel, so the price charged make no sense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Viana, Thank you for taking the time to tell us about your experience at the Novotel Sao José dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Reinaldo G. Business - 15/11/2018 AccorHotels certified review
« Friendly! »

As always, the staff of Novotel SJC is very friendly and flexible to support my requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reinaldo, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Lucas Business - 15/11/2018 AccorHotels certified review
« Great place to stay for business. »

Easy check in and out. Breakfast and lunch was great. I’ll be staying here every time I visit Embraer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucas, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Business - 13/11/2018 TripAdvisor review
« Novotel Sao Jose Dos Campos »

Novotel Sao Jose Dos Campos is a excellent option to book for work and also for leasure in Sao Jose dos Campos. The installations and services are wonderful and you fell at your home. I strongly recommend thie Novotel Sao Jose Dos Campos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Carlos G. (. Business - 04/11/2018 AccorHotels certified review
« I love Novotel SJK »

I always feel like people at the hotel care for me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos Alberto, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Henrik M. Business - 01/11/2018 AccorHotels certified review

Good rooms on top floors. Restaurant buffet is descent. Restaurant overall is under average. Food quality is under average. More follow-up on customers needed with respect to drinks. Staff is professional and helpful. Some of them could need some English course or I could need a Portuguese course.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrik, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

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