Novotel São José dos Campos Hotel 4 stars

TripAdvisor rating 4.0/5 680 reviews
Novotel São José dos Campos
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Recreation for children aged 4 to 12 at the weekend and on public holidays.

  • Fully equipped to host corporate events

  • Children's space in the restaurant and outdoor playground

  • One hour from São Paulo, Campos do Jordão, beaches and mountains.

  • Novotel Feijoada, every Saturday from midday to 3:30pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Pool closed for renovation from June 24th to October 12th, 2019
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Billiards/Snooker
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Please be advised that from June 24th to October 12th, 2019 we will be going through a renovation in the pool area, so it is closed to guests. The hotel's other public areas will be functioning normally.

Hotel location

Novotel São José dos Campos

Avenida Dr Nelson D'Ávila 2200
Vila das Acácias
12245031
são josé dos campos
brazil

Tel: +551240097800

Fax: (+55)1239211860

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA :  

  • VIACAO PASSARO MARROM SP-RJ :   SAO / SJK SAO JOSE CAMPOS

  • By plane

    CUMBICA-GUARULHOS/SP At 90km / 55.93 miles

  • By plane

    SAO JOSÉ DOS CAMPOS At 6km / 3.73 miles

  • By car

    ROD CARVALHO PINTO At 1km / 0.62 miles

  • By car

    ROD PRES DUTRA 151 At 0.5km / 0.31 miles

  • By car

    RODOVIA DOS TAMOIOS At 2km / 1.24 miles

  • By car

    RODOVIA PRES DUTRA At 1km / 0.62 miles

  • By car

    SP-50 At 42km / 26.1 miles

GPS :-23.20596, -45.884019

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Apartment with 1 king-size bed and a sofa bed for up to 2 children under 16

  • Max. number of persons: 4
  • Area: A partir de 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Apartment with twin beds

  • Max. number of persons: 2
  • Area: A partir de 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 queen-size bed and 1 foldaway bed for up to 2 children under 16

  • Max. number of persons: 4
  • Area: A partir de 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 king-size bed

  • Max. number of persons: 2
  • Area: A partir de 22
  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Superior Apartment with twin beds

  • Max. number of persons: 2
  • Area: A partir de 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Master Suite with 1 super king-size bed

  • Max. number of persons: 4
  • Area: A partir de 44
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

365:RESTAURANTE

Type of cuisine: International

A modern and cozy space with plenty of natural light, overlooking the hotel pool. A varied menu offering local and international dishes, specially prepared by our chef Hugo Rabello. Free parking.

Lunch

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365:BAR

Photo non contractuelle / Strictly non binding

Cozy room featuring a giant HD screen for watching your favorite games, all while enjoying the best drinks and snacks the city has to offer, prepared by the region's most traditional staff.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 300

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Novotel São José dos Campos

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,914 reviews

tripadvisor

TripAdvisor Rating 4.0/5

680 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Leonardo A. Business - 09/09/2019 AccorHotels review

I stay on the hotel for some 15 years. And From a couple of years now, stay on the 5th floor that is renovated. For some reason, had a 2nd floor room that is really old. Additionally, I normally run early in the morning and after that, cool down on the swimming pool that is under renovation. Hence, could have been a better experience this time.

Dear Leonardo, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent

Customer review rating 4.5/5

No_name Business - 07/09/2019 AccorHotels review

Excellent

Dear Frederic, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great hotel

Customer review rating 4.5/5

David T. Business - 06/09/2019 AccorHotels review

Great overall

Dear David T., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent

Customer review rating 4.5/5

N C. Business - 06/09/2019 AccorHotels review

Very pleasant

Dear Neil c., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
Customer review rating 4.5/5

R. Business - 02/09/2019 AccorHotels review

unfortunately the swimming pool was under refurbishment

Dear Alain, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The swimming pool will be opened very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Room needs improvement

Customer review rating 4.5/5

Paulo Business - 01/09/2019 AccorHotels review

The hotel is nice, with a good bar & restaurant area. The breakfast is good, with a dedicated cook preparing your eggs your style (instead of those huge pans with something that doesn’t even resemble egg). But the rooms are very basic. The bed was nice but the air conditioning was bad (old style and the wind coming from it was bothersome even at the lowest setting). Also the room decoration is so old that you think you have travelled in time back to the 80’s.

Dear Paulo Pontes, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the decoration of the apartments, the Novotel São José dos Campos has 4 floors with a fully refurbished rooms. The category of your room was standard. The new rooms are superior. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
Customer review rating 4.5/5

Anonymous Business - 28/08/2019 AccorHotels review

At our arrival to the hotel personnel were extremely helpful and nice, check in was completed in just few minutes Room was ok, WiFi was fast, breakfast was excellent Check out fast and expeditiously

Another great stay

Customer review rating 4.5/5

L. M. B. Business - 20/08/2019 AccorHotels review

Novotel continues to deliver great experiences. Welcome drink is appreciated but it has several limitations. Suggest to either make it limitation free or clear states the drink it can be used.

Dear Marcelo, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great hotel, outstanding staff

TripAdvisor rating 4.0/5

MarceloTX72 Business - 19/08/2019 TripAdvisor review

Hotel is easy to access and has a full restaurant and bar. Provides high end quality for amenities and comfort. What set this hotel apart is the customer focus and helpfulness of its staff. Second to none!

Dear MarceloTX72, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Customer Support Director

Customer review rating 4.5/5

John P. Business - 17/08/2019 AccorHotels review

Good stay. Always consistently friendly service.

Dear John, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Good

Customer review rating 4.5/5

Adriana Business - 15/08/2019 AccorHotels review

Nice hotel, nice service, courteous receptionists. Cleaning of the room is a little poor, tho.

Dear Adriana, Agradecemos por nos contar sobre sua experiência no Novotel São José dos Campos. Sentimos muito não termos correspondido às suas expectativas. No Novotel, procuramos fornecer um serviço de alto nível a cada um de nossos hóspedes; por isso seu feedback é muito importante para nós. Esteja certo de que estamos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo em um futuro próximo. Sinceramente, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

OK

Customer review rating 4.5/5

Mike S. Business - 13/08/2019 AccorHotels review

Clean quiet, not a good view from the room, very pleasant staff. Didn't email invoice as requested

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent Hotel

Customer review rating 4.5/5

Craig Business - 13/08/2019 AccorHotels review

The hotel was wonderful. Great location to shop and get around the city. The employees are more then helpful. If I had one negative it would only be the language barrier in the restaurant.

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
Customer review rating 4.5/5

Anonymous Business - 12/08/2019 AccorHotels review

Okay

Dear Jacqueline G., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Satisfied, but there is space to improvement

Customer review rating 4.5/5

Marina Business - 12/08/2019 AccorHotels review

It was good, but the restaurante should have vegeratian and vegan option os every meal more then just salads.

Dear Marina, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Good Job

Customer review rating 4.5/5

Igor T. Business - 11/08/2019 AccorHotels review

Good Job

Dear Igor, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Always perfect!

Customer review rating 4.5/5

Cedric Business - 11/08/2019 AccorHotels review

Nice staff and always perfect

Dear Cedric, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very professional and approachable. Impecable service

Customer review rating 4.5/5

David M. Business - 09/08/2019 AccorHotels review

Very good service, great food. The employees were very friendly and inviting. Would absolutely stay here again.

Dear David, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Nice!

Customer review rating 4.5/5

Chris P. Business - 08/08/2019 AccorHotels review

Good experience all that I expact from Novotel

Dear Christopher, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very good experience,

Customer review rating 4.5/5

Charles E. Business - 01/08/2019 AccorHotels review

Everything was great except for an issue with the television. Management did take care of it by moving me to another room.

Dear Charles R E., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in são josé dos campos