Hotel - Novotel Manaus
Novotel Hotel Novotel Hotel

Novotel Manaus Hotel

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4.5/5 338 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 170.10 BRL Non member rate
From 153.09 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Children's Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 6 to 12 years
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 / 00:00
    • Opening hours : Week-end 00:00 / 00:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 167 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Satellite/cable colour TV
    • Telephone
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,290 reviews

Our guest reviews for Novotel Manaus

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 338 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Juliana Business - 05/02/2018
« The Hotel ambience is very cozy, but in the end of the day it shows itself more as a event hotel than a guests hotel. »

The Hotel ambience is very cozy, but in the end of the day it shows itself more as a event hotel than a guests hotel.

AccorHotels certified review
Byung J. K. Families - 24/01/2018
« Good »

Comfortable room, delicious dishes were awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Antonio C. Business - 19/01/2018
« Nice place »

Nice place to stay, crew are extremely friendly, break fast with many options, swim pool fantastic,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Juliana Business - 28/12/2017
« A good hotel and good Experience about to feel in home; »

All the crew into the hotel has a very good mood. At overall the hotel has a 'very good home spirit'. Unfortunately there some aspect to improve as cleaning of the first level and speed services. Other issue that for me was very important is the hotel initiative about to rent the pool for some private party and forbid the guests usage, this particular incident happens during 2 days during my hotel stay period.

AccorHotels certified review
Anonymous Business - 30/11/2017

There were was mold smell in the rooms which you should investigate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom Lindqvist, Thank you for taking the time to tell us about your experience at the Novotel Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We inform you that we have already taken care of the problems mentioned in our apartment, and that due to the humid climate of Manaus we often have this problem. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
John Business - 25/11/2017
« Unstable internet connection, quilt/pillow/bed/room with high humidity, inconvenient to move luggage downstairs (no elevator/escalator and only stairs) »

Just as my title describes: terrible experience. The reception even told me that the bad connection of WiFi is NORMAL......but why didn't I have such experience in other hotels (such as Holiday Inn and Cesar) in Manaus?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu Chang Chen, Thank you for taking the time to tell us about your experience at the Novotel Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Mg Business - 22/11/2017
« VP Operations »

Great service, clean and great staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
E.vl Business - 14/11/2017
« Value for money hotel »

The Room and services was very good. The personnel also very polite and willing to service you. The only remark is that the swimming poll is not well maintained. There is no recirculation of the water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evrikleia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Atanai T. Business - 01/11/2017
« Great hotel, wonderfull experience. »

Great people working there, always worried about making our staying more pleasant. Special Thanks to Daniela, Bruno, Thiago, Smail and the hole hotel team. You made it happen!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atanai Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Anonymous Business - 30/10/2017

expectativa atendida , como sempre!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Antônio Agradecemos por ter se hospedado conosco e por seus comentários sobre nossa estrutura e serviços. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para superar suas expectativas. Esperamos que os bons negócios ou viagens a lazer lhe tragam em breve a Manaus. Nossa equipe estará lhe aguardando de braços abertos. Sejas sempre bem vindo ao Novotel Manaus. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Anonymous Solo - 30/10/2017
« good accomodations but medium service »

I asked for a wake up call that never happened I asked for a taxi and the frontdesk forgot

AccorHotels certified review
Floriane G. Couples - 28/10/2017
« Not a 4 star hotel »

We stayed here twice, before heading into the jungle and when we came back. The first time the room we were told was ours was already taken, we walked into someone else's room who was luckily not home. The person at reception did not seem to care but just cut us a key for another room which was empty. The roomservice food was dry and stale and we did not get what we ordered, received fries instead of salad on the side and there was no bacon on the cold burger. Nobody was friendly, we felt like we annoyed the waiter at the restaurant and nobody made us feel welcome on either arrivals. The pool was dirty and we had to get towels from the reception, something that could be mentioned we checked in but was inconvenient because we did not know.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lena Florine, Thank you for taking the time to tell us about your experience at the Novotel Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Pedro R. Families - 17/10/2017
« Very friendly personnel »

Very good staff attention, full breakfast, very well served. Clean room. My kids had a great time swimming in the pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Elena Couples - 15/10/2017
« Overnight on our way to cruise »

Very comfortable, nice room to rest after long trip. Hotel very nicely set up, very good relationship cost/quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Blake Business - 29/09/2017
« Very nice! The staff were great the rooms were comfortable. »

Very nice! The staff were great the rooms were comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blake Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Antonio Business - 19/09/2017

Problemas no check in

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Antonio Agradecemos ter-nos dedicado o seu tempo para nos escrever sobre sua estada no Novotel Manaus. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, não era nossa intenção causar um check-in demorado. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança e uma próxima estada. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Fabio Y. H. Business - 18/09/2017
« Good Hotel »

The people are very close with the client.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Evelyn K. Couples - 30/08/2017
« Evelyn J K. »

Friendly helpful staff, good food, but the first room which has we were shown in to had a bad damp smell. We were moved to another.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Amol G. Business - 18/08/2017
« Good rooms, friendly service »

Good rooms, friendly service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

AccorHotels certified review
Mahul Friends - 21/07/2017
« Mr »

Great stay, helpful staff. For an international hotel I expected a better continental breakfast. But would still come back! Thanks for your help. Rinink at the reception was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

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