Hotel - Novotel Manaus
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Novotel Hotel

Novotel Manaus Hotel

AV. MANDII, 04 - DISTRITO  INDUSTRIAL  MANAUS - AM 
69075140  MANAUS
BRAZIL

297 reviews
TripAdvisor Rating Based on 297 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Outdoor unheated pool
  • Fitness centre
  • Childrens Club for 6 to 12 years

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Childrens Club for 6 to 12 years
  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 / 00:00
    • Opening hours : Week-end 00:00 / 00:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 167 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Satellite/cable colour TV
    • Telephone
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,762 reviews

Our guest reviews for Novotel Manaus

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 297 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Silvana P. Business - 15/07/2017
« Amazing Hotel »

Charming and gorgeous Hotel. My place to stay in Manaus. I strongly recommend.

AccorHotels certified review
Anonymous Business - 11/07/2017
« would gladly repeat. »

very comfortable stay. great buffet at restaurant.

AccorHotels certified review
Amol G. Business - 07/07/2017
« Very good place to stay »

Excellent staff.. Good amenities... Good place to stay

AccorHotels certified review
Daniel Business - 07/07/2017
« Overall experience was good »

areas of improvement are the following: - Air conditioning is noisy - Quality of the soap can improve - Room in general seems old with some stains that cannot be removed due to they are very old

AccorHotels certified review
Fagner M. Business - 19/06/2017
« Good to work »

It is ok if you are going to work in the city and don't care for the hotel entertainment options. Kids play area was smelling pee, the outside area, near to tennis court was with the tall grass. also, lots of information in the rooms folder was wrong, mentioning earlier coffee time beginning 4:30 AM when actually it not opens before 6. The folder also mentioned a games room near to the lobby, which exists buts has no games. Only empty room as said by attendant. Also, there were no cortesy snacks in the room, not even water, 5 reais a 300ml bottle is a little too expensive. The snacks price list was not clear enough, generic descriptions do not let us know the real price of the items. The absurd is the Special Chocolate, which actually is a KitKat bar for 15 reais. It is really out of reality for the standard prices in Brazil.

AccorHotels certified review
Marcelo L. Business - 16/06/2017
« Sr »

Normal como sempre

AccorHotels certified review
Karen Couples - 15/06/2017
« Everything was amazing! »

The room was clean and comfortable. The buffet meals were delicious and varied. All the staff were helpful. We always choose Novotel when we visit Manaus.

AccorHotels certified review
Kássia A. Business - 15/06/2017
« Excelente local »

Adorei o local, nada a reclamar.

AccorHotels certified review
Vivi Business - 18/05/2017
« So So »

I was well treated but there was a mistake in the bill from the restaurant but when the check out was done it was fixed. Hotel conditions were not the best ones. There were stains on the room floor and sheets. Wood floor from the aisle of the floors is very old and dirty.

AccorHotels certified review
Nigel C. Business - 15/05/2017
« Very comfortable, with attentive staff »

Very comfortable, with attentive staff, clean, modern room. very good restaurant with excellent food choices for each type of meal. Short but enjoyable stay.

AccorHotels certified review
Anonymous Couples - 22/04/2017

Very satisfying.

AccorHotels certified review
Anonymous Business - 19/04/2017

This time i spent almost 3 months in Manaus Novotel. One more time i was very satisfied from the services of the hotel. All the hotel employees were very wellcome. The reception personnel were very helpfull and very wellcome at any time i needed their support. The restaurant services were very good and the food quality it was really good. The events that took place every Saturday were very nice and it was a very good oportunity to have a nice lunch with collegues and friends. The room was always clean and tide and the room service was excellent. The only thing that need an upgrade is the filtration system of the pool that it is not operate. The recirculation of the water is not operating. I defenetly choose Novotel Manaus in my future trips Keep up the good Work

AccorHotels certified review
Anonymous Business - 04/04/2017

This time the air conditioner did not work! I complained twice on reception but it was not fixed. On the last night (this time my stay was short) they offered me the room change. The problem is not having any problems during the stay, but I think that before they offer the room, they should make a check list to check if everything is working before offering it to the guest

AccorHotels certified review
Anonymous Business - 03/04/2017

Staff excelente

AccorHotels certified review
Anonymous Couples - 28/03/2017

Excellent in every way! The reception, room service, and restaurant staff were very professional and courteous. Great value for the money. I would strongly recommend choosing this hotel to have a great customer service experience.

AccorHotels certified review
Anonymous Business - 27/03/2017

Very nice hotel. A very comfortable room. Excellent breakfast, excellent wifi.

AccorHotels certified review
Anonymous Business - 26/03/2017

The hotel is good and the service from employees is also good but there is a recurring problem in the keys that almost every time lost the room number and we need to return to the lobby to validate it. I go to several hotels during the year and the only one with this level of problem is NOVOTEL. I do expect this fixed for my next staying.

AccorHotels certified review
Anonymous Business - 19/03/2017

Ok. Stayed for less than 12 hours.

AccorHotels certified review
Anonymous Business - 19/03/2017

During the check-in the front desk gave a room that was already in use by other guest. For me this is a terrible security issue. The breakfast was ok, but I expected more regional options. I had time to walk around the outdoor facilities of the hotel and the place was badly maintained, almost abandoned. Definitely this hotel is bellow Novotel standards.

AccorHotels certified review
Anonymous Business - 18/03/2017

good size room, crew very friendly, break coffee so nice with many different things hotel in good state

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