Novotel Manaus Hotel 4 stars

TripAdvisor rating 4.5/5 432 reviews
Novotel Manaus
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • On Saturdays, the most traditional Feijoada in Manaus

  • Full leisure structure

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 6 to 12 years
  • Boat excursions (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Manaus

AV. MANDII, 04 - DISTRITO
INDUSTRIAL
MANAUS - AM
69075140
manaus
brazil

Tel: +559221231211

Fax: (+55)9221231295

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    EDUARDO GOMES At 20km / 12.43 miles

  • By boat

    PORTO ROADWAY At 8km / 4.97 miles

GPS :-3.129065, -59.9826673

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Suite with 50m², 1 king size bed and 1 sofa bed ideal for the family.

  • Max. number of persons: ‌4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 0sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 2 single bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with a double bed and sofa-bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Our restaurants and bars

365

Type of cuisine: International

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

Bar 365 in the NOVOTEL Manaus has been totally renovated and is the ideal place to unwind after a day at work, with ambient music and a range of snacks and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 330 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Manaus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,627 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

432 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

recomendo

Customer review rating 4.5/5

Anonymous Business - 14/06/2019 AccorHotels certified review

atendeu as expectativas.

Prezado Marcelo, Ficamos felizes em ter atendido suas expectativas com nossos serviços. Esperamos revê-lo em breve. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Good

Customer review rating 4.5/5

Juliana Business - 13/06/2019 AccorHotels certified review

Staying was good with very nice attendance. Quiet and clean room. The quality of the bread and some products served at breakfast was not so good.

Dear juliana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Wonderfull

Customer review rating 4.5/5

Ricardo S. Business - 08/06/2019 AccorHotels certified review

The rooms are good, breakfast are great , and convenience location for who need to go to industrial district.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

neutral, nothing in special

Customer review rating 4.5/5

Luiz T. Business - 31/05/2019 AccorHotels certified review

The first room offer was smelling mold. I complained in the front desk and immediately they changed the room. I know that Manaus is a place with high humidity, but you need to take more attention about it. The hotel in general is much better compared with 5 years ago.

Dear Luiz Roberto T., Thank you for taking the time to tell us about your experience at the Novotel Manaus. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Ok

Customer review rating 4.5/5

Shirle Business - 25/05/2019 AccorHotels certified review

I think the bed can be better and the size of the bathroom too. The access through elevator is so far of the bedrooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.
Customer review rating 4.5/5

Patricia Business - 19/05/2019 AccorHotels certified review

Estadia tranquila, excelente

Prezada Patricia, Ficamos felizes em ter correspondido suas expectativas no nosso serviço. Esperamos revê-la em breve. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Disappointing

Customer review rating 4.5/5

Meera Families - 01/05/2019 AccorHotels certified review

The room was bland and completely unappealing. The room I booked was meant to have a queen bed and a sofa bed to Accommodate my kids, what we got was a queen bed with 2 singles/twin beds tightly fitted in to the room with barely any space for movement. The beds had nothing on them but a single sheet - when I asked for blankets I was told that the single beds don’t come with blankets and was given more sheets instead!! Breakfast was the only decent thing here, thankfully we only stayed one night!! Disappointed by the Novotel property.

Dear Meera, Thank you for taking the time to tell us about your experience at the Novotel Manaus. We know that your reservation came requesting a double bed and a sofa bed but as we were two children we thought it would be more comfortable to sleep the couple in bed and the two children one on each bed we tried just gives the best room for your family . At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.
Customer review rating 4.5/5

Mohammed B. Business - 01/05/2019 AccorHotels certified review

Restaurante , service are excellente

Prezado Mohammed, Agradecemos por ter se hospedado conosco. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para superar suas expectativas. Esperamos que os bons negócios ou viagens a lazer lhe tragam em breve a Manaus. Nossa equipe estará lhe aguardando de braços abertos. Sejas sempre bem vindo ao Novotel Manaus. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Confortable

Customer review rating 4.5/5

Tadeu F. Business - 27/04/2019 AccorHotels certified review

Confortable, like a home! I would like to gove my greetings to KARLA NOVAES - She’s amazing and often to do all of support needed! Thabk you!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Great experience

Customer review rating 4.5/5

Mateus Business - 20/04/2019 AccorHotels certified review

Such a good experience spend some days at the novotel Manus. Great company service and location. Certainly would like to be back if there's an opportunity.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.
Customer review rating 4.5/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Foi legal

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Bussines Trip

Customer review rating 4.5/5

Thanasis K. Business - 24/03/2019 AccorHotels certified review

My stay in Novotel Manaus is always very plesant and very comfortable

Dear K., Thank you for your review of our hotel! Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Not yet Novotel standard

Customer review rating 4.5/5

Marc Business - 24/03/2019 AccorHotels certified review

Room with a lot os stains Swimming pool missing 15 cm of water Food generally disappointing

Dear F., Thank you for taking the time to share your feedback. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Novotel Manaus

Customer review rating 4.5/5

Timo Business - 22/03/2019 AccorHotels certified review

One of the best options in Manaus, despite the distance from city center

Dear H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Satisfied staying in the Novotel Manaus

Customer review rating 4.5/5

Alexandre Business - 22/03/2019 AccorHotels certified review

Among the hotels in the area, Novotel Manaus defenitely is the better choice. - Nice rooms - Good food (Breakfast and Dinnter) - People (Polite) - Internet - that is the only problem I had this time, for some reason it was very unstable.

Dear T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Great customer service

Customer review rating 4.5/5

Sonja P. Couples - 17/03/2019 AccorHotels certified review

Thalita at the receptionin the afternoon is your best reception person of all including the “manager”. She is caring, calm and collected and very knowledgeable and resoursful. Food in the buffet is mediocre for a 4* hotel relatively far from other eating options. Sonja P.

Dear P., Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Great experience once again!

Customer review rating 4.5/5

Andrew Couples - 16/03/2019 AccorHotels certified review

My time at Novotel was amazing! I was treated as if I were the only person in the hotel. The staff is what makes my stay worth coming back time and time again. I especially was impressed with Vivianne as she was very loving, friendly, and answered any questions I may have had. She always makes my wife and I feel very special and at home! I’m also very thankful for Juao Bosco, Gil, Petronio, and Fernando who are always so welcoming and are so attentive to all our needs. Novotel is the best!

Dear Andrew, Thank you for the great review of our hotel! Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Very pleasant stay

Customer review rating 4.5/5

Lima Friends - 12/03/2019 AccorHotels certified review

Very nice and professional staff, good breakfast and restaurant, nice swimming pool, well equipped gym.

Dear Maria Isabel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Such a great Hotel!!

Customer review rating 4.5/5

Laura Couples - 12/03/2019 AccorHotels certified review

I had a great time at Novotel! We were received by a wonderful receptionist called Vivi who now became a friend of mine! I absolutely love their breakfast, you can find anything there, but the detox drink they serve is the best! The dinner was delicious and I was very appreciative of João Bosco who you can see does his job with all his heart. The workers are always super nice and doing everything they can for us to have a good time! Their swimming pool is big and always clean, they have a nice gym and beautiful and comfortable rooms. I will always recommend Novotel, you can’t go wrong with this choice!

Dear Laura, Thank you for taking the time to share your feedback. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus
Customer review rating 4.5/5

Anonymous Business - 21/02/2019 AccorHotels certified review

The hotel has a very strong smell, specially in the 1st floor where I stayed. The breakfast was really good. The bed was comfortable. The service at the restaurant at the night was really slow. I didn't like to know that my other collegues stayed in a better floor, where the rooms do not have a bathtub to take a simple shower which I do not consider clean.

Dear Tania, Thank you for taking the time to tell us about your experience at the Novotel Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Betiol Manager www.novotel.com
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