Novotel Manaus Hotel 4 stars

TripAdvisor rating 4.5/5 460 reviews
Novotel Manaus
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • On Saturdays, the most traditional Feijoada in Manaus

  • Full leisure structure

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Gift shop/newspaper shopPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 6 to 12 years
  • Boat excursions (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Manaus

AV. MANDII, 04 - DISTRITO
INDUSTRIAL
MANAUS - AM
69075140
manaus
brazil

Tel: +559221231211

Fax: (+55)9221231295

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    EDUARDO GOMES At 20km / 12.43 miles

  • By boat

    PORTO ROADWAY At 8km / 4.97 miles

GPS :-3.129065, -59.9826673

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Suite with 50m², 1 king size bed and 1 sofa bed ideal for the family.

  • Max. number of persons: 4
  • Area: A partir de 50

Superior Room with a double bed

  • Max. number of persons: 2
  • Area: A partir de 0sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Superior Room with a double bed and sofa-bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks

Our restaurants and bars

365

Type of cuisine: International

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

Bar 365 in the NOVOTEL Manaus has been totally renovated and is the ideal place to unwind after a day at work, with ambient music and a range of snacks and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 330

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Manaus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,970 reviews

tripadvisor

TripAdvisor Rating 4.5/5

460 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great staff, very clean and modern hotel

Customer review rating 4.5/5

Rich H. Families - 08/10/2019 AccorHotels review

Nice rooms, great and friendly staff, very helpful. Very good food

Good, but needs some refurbishment

Customer review rating 4.5/5

Filipe Business - 03/10/2019 AccorHotels review

The public areas are good, with a reasonable restaurant and a very complete breakfast buffet. The rooms are outdated and smell moldy due to the excessive humidity.

Above expectations

Customer review rating 4.5/5

David Couples - 17/09/2019 AccorHotels review

Great experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Renan Braga Supervisor de Guest Experience www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Gym and breakfast

Customer review rating 4.5/5

Roberto S. Business - 19/08/2019 AccorHotels review

The gym could be more complete and more more healthy options at breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Pleasant stay and a perfect Caipirinha

Customer review rating 4.5/5

Bj Families - 15/08/2019 AccorHotels review

Nice oasis of tranquilty in Manaus. Warm welcome and Standard rooms. We did have an issue with a leakage of water inside the bathroom that ended up in a Change of rooms. As we did have two rooms, at first one beside the other, we ended up on different floors quite distance from each others, not a good solution with Kids. The pool experience for all of us was great and the check-out easy and without issues.

Dear Guest,, Thank you for the excellent review of our hotel! We apologize for any inconvenience caused during your stay with us. We are happy to have enjoyed your stay and hope to see you again soon. Regards, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

A lovely hotel with lovely staff

Customer review rating 4.5/5

Anonymous Friends - 08/08/2019 AccorHotels review

Great staff, great service, Lovely room and swimming pool. Food was great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

The staff is very helpful, kind and attentive! The premise is very good. We were very well looked after!

Customer review rating 4.5/5

Elaine M. Families - 01/08/2019 AccorHotels review

It was very relaxing and enjoyable. We would love to come back soon.

Dear Elaine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Swimming pool

Customer review rating 4.5/5

Erduin Families - 27/07/2019 AccorHotels review

Everything was good. Employees were very friendly. Swimming pool needs immediately maintenance, there was loose tiles, an internal lamp was loose which is dangerous for kids and the pool swallow was broken. Beside this, I was not offered a room upgrade. Regards, Erduin

Dear Erduin, Thank you for taking the time to tell us about your experience at the Novotel Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Renan Braga Supervisor de guest Experience www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Comfortable hotel, very friendly and helpful staff.

Customer review rating 4.5/5

Bruce Business - 21/07/2019 AccorHotels review

Comfortable hotel, very friendly and helpful staff. I am ok with Portuguese language, but would be helpful to many guests if front desk people spoke some English. Location is not ideal - in industrial zone.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Bussiness Trip in Manaus

Customer review rating 4.5/5

Thanasis K. Business - 17/07/2019 AccorHotels review

Always my stay in Novotel in Manaus is a great experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

NOVOTEL was a wonderful experience made up with amazing staff

Customer review rating 4.5/5

Alexis B. Business - 16/07/2019 AccorHotels review

National Geographic planned a Thought Leader Convening at Novotel and i couldn't have been more pleased with how well it turned out. All the staff, especially Bruno and Barbara were extremely accommodating to all of our needs, including the very last-minute needs that they handled with patience and kindness. Thank you to all of you for making our event possible!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Best hotel I’ve ever been to!

Customer review rating 4.5/5

Andrew Families - 12/07/2019 AccorHotels review

My experience here has been amazing! The food is fantastic. The place is very clean and well kept. It’s absolutely beautiful. But I’m mostly impressed by the staff! I must mention that Vivianne at the front desk made my wife and I feel very special and like we were family. Thank you to everyone from Novotel!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

It was a great experience!

Customer review rating 4.5/5

Odet M. Families - 07/07/2019 AccorHotels review

Great people, comfortable rooms and the best food ever. The receptionist Vivi did a great job thank you very much.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.
Customer review rating 4.5/5

Philip N. Business - 24/06/2019 AccorHotels review

Very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Very comfortable room and professional reception

Customer review rating 4.5/5

Brooks L. Business - 21/06/2019 AccorHotels review

I really like Novotel in Manaus , all staff there is so nice and fast reacting. And self restaurant is good , breakfast is so delicious and fresh, dinner is good also. I will repeat this experience if I come Manaus again. Great recommend!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

recomendo

Customer review rating 4.5/5

Anonymous Business - 14/06/2019 AccorHotels review

atendeu as expectativas.

Prezado Marcelo, Ficamos felizes em ter atendido suas expectativas com nossos serviços. Esperamos revê-lo em breve. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Good

Customer review rating 4.5/5

Juliana Business - 13/06/2019 AccorHotels review

Staying was good with very nice attendance. Quiet and clean room. The quality of the bread and some products served at breakfast was not so good.

Dear juliana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Wonderfull

Customer review rating 4.5/5

Ricardo S. Business - 08/06/2019 AccorHotels review

The rooms are good, breakfast are great , and convenience location for who need to go to industrial district.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

neutral, nothing in special

Customer review rating 4.5/5

Luiz T. Business - 31/05/2019 AccorHotels review

The first room offer was smelling mold. I complained in the front desk and immediately they changed the room. I know that Manaus is a place with high humidity, but you need to take more attention about it. The hotel in general is much better compared with 5 years ago.

Dear Luiz Roberto T., Thank you for taking the time to tell us about your experience at the Novotel Manaus. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Ok

Customer review rating 4.5/5

Shirle Business - 25/05/2019 AccorHotels review

I think the bed can be better and the size of the bathroom too. The access through elevator is so far of the bedrooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.
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