Hotel - Novotel Brussels Airport
Novotel Hotel Novotel Hotel

Novotel Brussels Airport Hotel

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4.0/5 1,461 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRUXELLES NATIONAL
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 18.00 UNTIL 10.30 PM
    • Opening hours : Week-end FROM 18.00 UNTIL 10.30 PM
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 209 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,546 reviews

Our guest reviews for Novotel Brussels Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,461 reviews
TripAdvisor review
Business - 15/04/2018
« Business travel »

Nice hotel close to the airport, a convenient shuttle bus service. Awesome breakfast. Clean and spacious room, comfortable bed, good noise isolation. Fast check-out. The overall stay was just fine for work.

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Comfortable and convenient »

Bathroom beside bed was strange. No coffee or tea in lobby in morning

AccorHotels certified review
Mike P. W. Business - 13/04/2018

The services but also a good bed and a happy bar tender..

AccorHotels certified review
Jessica Couples - 12/04/2018
« Quite okay for one night »

The room size was good and the room itself clean, although we had the feeling that the hotel had already seen better days. The waiter in the bar seemed to be struggeling with the amount of people unfortunately which is why the service was not the best. On very bad thing though was the pizza that is advertised everywhere in the bar as well as in the rooms - it was one of the worst pizzas we ever had.

AccorHotels certified review
Kate Business - 12/04/2018
« Nice hotel nearby the airport »

The stay was just fine, fast check-in (not particularly welcoming) and check-out, very good breakfast, clean room. Some facilities were not in perfect conditions (shower head with calcium deposit) or old (hairdryer, telephone). The shuttle bus is a very convenient feature! The drivers were always very friendly. Rich breakfast and very friendly stuff, their smiles definitely made my mornings better. I would say that the hotel is very convenient.

AccorHotels certified review
Anonymous Families - 10/04/2018
« The hotel was adequate. »

Our experience was fine. We liked the room and found it to be clean and well kept. The service at the front desk was good; the clerk was both friendly and helpful. There were a few issues that made this stay not as good as other hotels we've frequented. First, the shower did not drain. We did not realize this until the morning when it was too late to ask for another room. The nature of the plugged drain made it impossible to shower without flooding the bathroom floor. This is an issue that I would not expect at a quality hotel. Secondly, I was sent an email that included an invoice that erroneously included a charge for breakfast, which we clearly stated we did not want. And while I was assured after following up that we were not, and would not be charged for breakfast, it did cause some consternation as I had read reviews that indicated others had been charged for breakfasts that they did not request or have. For these reasons I would recommend to friends and family that the seek other accommodation if they ever visit Brussels.

AccorHotels certified review
Pawel P. Business - 10/04/2018
« friendly approach, »

problem is with reply on e-mail, finally I did my reservation on web site instead directly from hotel as they simply net reply

AccorHotels certified review
Malcolm Couples - 10/04/2018
« Irritating issues but not detrimental to future stays »

The Rocker Switch for the light on one side of the headboard turned on but popped from its flimsy holder into the headboard case. Could not turn off light without turning off all lights in the room so it stayed on all night. Covered it with towel but still glowed too much so sleep was difficult. No water bottle as promised. 1 Thin Paper coffee cup for the two of us; had more delivered but still awful cups. Plastic glasses so thin that the one I used for red wine split causing wine to drip on my clothing.

AccorHotels certified review
Cristian B. Business - 09/04/2018
« Nice hotel,very good breakfasvvery tidy room, »

Very tidy room, i had a good rest , a bit noisy on the hallway in the morning. Other than thay was great

AccorHotels certified review
Pat Business - 09/04/2018
« As usual, very pleasant experience »

Short week-end stay, great value for money, very friendly staff

AccorHotels certified review
Gary C. Business - 09/04/2018
« Very good »

Hotel very clean Good Food uncomfortable bed

AccorHotels certified review
Ben Business - 07/04/2018
« Good airport hotel with need to improve internet connectione »

Everything fine but the internet connection must be improved

AccorHotels certified review
Anonymous Business - 05/04/2018
« businesss oriented , no issues »

nothing to say in negative

AccorHotels certified review
Helen Solo - 05/04/2018
« Welcoming and secure stay at Brussels Airport »

Very friendly and helpful staff. Great room, prompt and reliable shuttle services and good breakfast. Fitness room was adequate for a short stay.

AccorHotels certified review
Bora S. Business - 05/04/2018
« Very nice »

The room was very nice and the bed comfortable. However, when I came back from breakfast, my key card was not working anymore. One of the cleaning staff opened the door for me.

AccorHotels certified review
Toufic E. T. Business - 03/04/2018
« Good »

The stay was good except that they made a mistake with my invoice and I never received the corrected one. The have charged me for breakfast even though I didn't take one. They asked me to do an express checkout and i saw 20 Euro charge for Breakfast and when I asked the counter agent he said not to worry but I never received any updates on the invoice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toufic El T., We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the invoicing , it's actually an informative invoice that you received. This informative invoice automatically includes breakfast to let you know the price if you take it. During the day , we take of the breakfast if you don't take it before making the payment. We sent you in an other mail your final invoice for your stay. We sincerely hope that it did not spoils your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leclercq Julien Front Office Manager

AccorHotels certified review
Erik R. Families - 02/04/2018
« Perfect hotel before our departure »

We stayed as a family of four for one night before we headed via DXB to HKT. After the online check-in we got our room key in 5 seconds. Spacy and clean room facing the silent garden. In the morning we enjoyed the tasty breakfast buffet. Check-out was also fast. Parking in an additional 10€/day

AccorHotels certified review
Andrew G. Business - 02/04/2018
« Overnight stay prior to international flight »

Very good as always. Reception staff friendly and courteous.

AccorHotels certified review
Simeon Business - 31/03/2018
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simeon B., We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leclercq Julien Front Office Manager

AccorHotels certified review
Anne Solo - 30/03/2018
« Clean, convenient, »

Very efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne , We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leclercq Julien Front Office Manager

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