Hotel - Novotel Brussels Airport
Novotel Hotel Novotel Hotel

Novotel Brussels Airport Hotel

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4.0/5 1,374 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • BRUXELLES NATIONAL
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor playground for children

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 18.00 UNTIL 10.30 PM
    • Opening hours : Week-end FROM 18.00 UNTIL 10.30 PM
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 209 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,386 reviews

Our guest reviews for Novotel Brussels Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,374 reviews
AccorHotels certified review
Anonymous Business - 13/10/2017

Long wait for the shuttle

AccorHotels certified review
Vivienne Business - 12/10/2017
« Good! »

Very convenient, clean, comfortable and very helpful staff

AccorHotels certified review
Paul M. Couples - 12/10/2017
« Good but expensive »

Good room, reasonable breakfast. Good parking facilities. Shuttle service to the airport is excellent. However, the room was expensive compared to hotels nearby. (With the same quality)

AccorHotels certified review
Peter Couples - 12/10/2017
« Great stay »

Convenient for an early flight

AccorHotels certified review
Toni Couples - 10/10/2017
« What I need. »

It's ok. Room was fine. Staff too.

AccorHotels certified review
A. Families - 10/10/2017
« Good stay for a night »

We enjoyed our stay. Was just for a night. Our 4 yr old son had his own sofa bed, so was good. They have a complimentary airport shuttle.

AccorHotels certified review
Anonymous Business - 09/10/2017
« Has everything I need - Will stay again next time I am at Diegem »

Has everything I need - Will stay again next time I am at Diegem personnel is very friendly and customer oriented I was welcomed by an very nice and professional treatment at the welcome desk from your employee name Danique. She helped me immediately at the check in with a topic and made me being a very satisfied and happy customer.She demonstrated professionalism combined with empathy being able to truly get me a "you are welcome"-feeling right at check in. THis was a great welcome-experience from customers view and made me open and friendly for the whole stay. food in that week was very good and in excellent quantity as the full Menu was everything as buffet (also fish & meat) I also would like to point out the excellent service at the bar (I forgot the name of this male employee) and great friedly welcome-treatment from the housemaid-service-personnel (lady with dark hair & glasses)

AccorHotels certified review
Mina Business - 09/10/2017
« Happy Stay »

Everything was well organized and taken cared of from the time I got on the shuttle bus to the hotel - which is super close to the airport until I checked out. Food choices for breakfast was good and even the food generally available for purchase after breakfast was quite reasonably priced. Staff were very helpful and friendly. I really was able to rest between flights.

AccorHotels certified review
Val T. Solo - 09/10/2017
« Helpful staff. Absolutely no problems! »

Checked in early with no problem. Helpful advice regarding travel into city.

AccorHotels certified review
Anonymous Couples - 08/10/2017
« Bod, for the short time we were there »

Everything went well. The room was nice, we were able to get dinner, and we appreciated the promptness of the shuttle. The desk personnel were good, also.

AccorHotels certified review
Onno Business - 07/10/2017
« Not up to standards »

The hotel needs a desperate renovation and is not living up to Novotel standards. Breakfast and other food is at best mediocre, capuccino machine is out of milk from the beginning. Coffee undrinkable

AccorHotels certified review
Anonymous Business - 05/10/2017
« Pernottamento e pasti presso Novotel airport »

Very uncomfortable stay mainly due to broken installation on room bathroom and very noisy room.... Lunch and dinner service very slow and poor quality of food. That is an hotel inappropriately claim four stars....

AccorHotels certified review
F. D. Business - 03/10/2017
« very good »

Very helpful and pleasant staff, very comfortable room, good location.

AccorHotels certified review
Gergana I. Business - 03/10/2017
« Great experience! Made work easy and stay really pleasant! Great staff »

I come to Brussels for Business, so we book a room and a conference room. It is my second visit at this hotel. First time we were there, my experience was not the best with the meeting/event management, but this time, everything was great! I want to thank Shokri - he helped me a lot with everything related to the meeting, with his assistance work was much easier. I had a very kind and sweet housekeeper, who left me little presents – Jove. Reception, Restaurant and bar staff were really kind too. You guys are a great team and it was pleasure to stay with you – I knew I could count on everyone with everything I needed. My room was my bedroom, the conference room was my office and hte hotel was my home :)

AccorHotels certified review
Anonymous Couples - 03/10/2017
« Extremely satisfied. »

Clean and quiet room, impeccable service.

AccorHotels certified review
Anonymous Business - 02/10/2017
« The price-value ratio was dissatisfying. The hotel room was not very big and less beautiful than other Novotel rooms, and the cost was very high. »

The hotel room was not very big and not so beautiful, rather plain. The costs was pretty high The dinner room was very crowded and the waiters totally overloaded so that it took me around 30 minutes how the dinner is organized (partially buffet, partially served by waiter).

AccorHotels certified review
Guest Business - 02/10/2017
« Good business hotel, but... »

The hotel is located nereby the airport, with good rooms and services, but... during my last stay I noticed couple of disservice that should improved: first of all,depite the shuttle from airport is scheduled every 20' we wait more the 40' to get one, which means that 2 runs have been cancelled, calling the several times the reception answer was "in 5 min will be there" but the promise was several time disregarded, I would appreciate more a realistic fact, then wrong info. Once arrived at the hotel there was a noticeable smell of glue, probably coming from replacement of the fitted carpet. I understand these two facts (shuttle delay, and carpet replacement) are exceptional, so it is not a worst attidude but perhaps a single episode. While, what I would like to suggest is an open snack bar for the guest, arriving early in the afternoon the only way to have a snack or somenthing to drink is only through automatic machine, so with mediocre quality, I would expect more from a Novotel. From the positive point of view: the restaurant and the breakfast are satisfactory, also the gym is well equipped with good usage space. Bedrooms comfortable and silent.

AccorHotels certified review
Slawomir Business - 25/09/2017
« not sufficient professionalism »

Invoice with wrong data. Still not corrected. Restaurant evenng: waiting 27 minutes for service. Without success.

AccorHotels certified review
Anonymous Business - 25/09/2017
« Good »

Good

AccorHotels certified review
Karen Families - 25/09/2017
« comfortable »

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