Hotel - Novotel Brussels Airport
Novotel Hotel Novotel Hotel

Novotel Brussels Airport Hotel

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4.0/5 1,444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 62.10 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRUXELLES NATIONAL
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 18.00 UNTIL 10.30 PM
    • Opening hours : Week-end FROM 18.00 UNTIL 10.30 PM
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 209 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,177 reviews

Our guest reviews for Novotel Brussels Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,444 reviews
TripAdvisor review
Kartik D Business - 16/02/2018
« funnily designed room not as per Novotel standards »

funnily designed room not as per Novotel standards. there is hardly any space to enter the wash room. there is a couch in the room that occupies 1/2 the room but there is no space to enter the wash room. the WC and the wash room are separate. very disappointed in the room layout,

AccorHotels certified review
Bronach D. Families - 12/02/2018
« They made us feel very special. »

We were greeted with fantastic manners and nothing was a problem. We were made feel very special and the hotel was spotless our room was a wonderful size. beds very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronach D., We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Guest satisfaction is our goal and we are happy to know when we succeed reaching it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien LECLERCQ Front Office Manager

AccorHotels certified review
Hans Business - 12/02/2018
« Served the purposeok, »

Ok, comfortable, big tasty hamburger

AccorHotels certified review
Anonymous Business - 11/02/2018
« Superior room not confortable barely furnished. »

Low value for money. Room barely furnished (no wardrobe and small space to store clothes and jackets) and noisy. Shower without any curtain. Poor experience at restaurant: limited menu and low profile service. Hurried and not accurated front desk at the check in and during the all stay. No reaction upon my request to change the room, basic information about public transportation to reach a specific company address downtown.

AccorHotels certified review
Anonymous Business - 11/02/2018
« Short overnight stay - for business »

Good breakfast, nice rooms.

AccorHotels certified review
Pg Business - 08/02/2018
« Standard No Frills Business Trip »

Staff very welcoming at reception and in the restaurant. At certain times in the day it did feel like the restaurant was under-staffed.

AccorHotels certified review
Toine Business - 08/02/2018
« Good room and facilities; services from team are not constant »

The status and rewards points of a previous stay were not calculated correctly. The team at the reception desk could not solve this (and is a few days later still not solved)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister van Groesen, Thank you for taking the time to tell us about your experience at the Novotel Brussels Airport. We will need more explanations regarding your membership status. Could you please send me an email with more information about the problem encountered? (h0…) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien LECLERCQ Front Office Manager

AccorHotels certified review
Sebastien Couples - 07/02/2018

good night park fly experience... a bit too expensive

AccorHotels certified review
Jfg Couples - 07/02/2018
« No thrill convenient hotel for a short stay »

Conveniently located near the airport with good shuttle service, rooms are ok, breakfast is ok, dinner is below average, pricing is quite good

AccorHotels certified review
Darran Business - 06/02/2018
« Very enjoyable stay in a comfortable and well situated airport hotel »

Very efficient check in, helpful staff, delicious breakfast and spacious and clean room

AccorHotels certified review
Anonymous Business - 05/02/2018
« Pleasant »

Friendly and Efficient Receptionists at check in and out

AccorHotels certified review
Anonymous Business - 03/02/2018
« Not impressed »

Old hotel - need to modernise the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Berntzen, Thank you for taking the time to tell us about your experience at the Novotel Brussels Airport. I am very sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very valuable to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Shana VERBEECK Sales & Banqueting Coordinator

AccorHotels certified review
Gs Business - 03/02/2018
« Very good hotel »

Very good hotel

TripAdvisor review
Raisa R Family - 02/02/2018
« Great accommodations »

Pleasant stay, efficient and courteous staff near airport . Clean and comfortable rooms. Food at the restaurant was outstanding! Recommend the beef stew with plums sauce. Thomas at the reception was a god-send!

AccorHotels certified review
Jorn Business - 01/02/2018
« God room »

Check in was fast. Room was of a good standard. A bit disappointed to see mold in the windowframes in the restaurant.

AccorHotels certified review
Jill N. Business - 01/02/2018
« Convinient for short meetings in Brussels »

Easy to acess from hotel, fast log in, Good brakefast

AccorHotels certified review
Raisa R. Families - 01/02/2018
« Very pleasant »

Very pleasant

AccorHotels certified review
Cd Business - 01/02/2018

Good. Batman was a little inattentive and sarcastic at first

AccorHotels certified review
Anonymous Business - 30/01/2018
« Cold Shower in the morning spoiled all the fun »

And I still think the breakfast is really too expensive, or needs an upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Geachte Meneer Vos, Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Novotel Brussels Airport. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan. Bij Novotel, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groeten Shana VERBEECK Sales & Banqueting Coordinator

AccorHotels certified review
Andrew Business - 29/01/2018

My wake up call didn't happen, luckily I had my alarm on on my phone. Also, the bus service is not good enough, the meal selection in the evening is too small and too expensive

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