Hotel - Novotel Brussels Airport
Novotel Hotel Novotel Hotel

Novotel Brussels Airport Hotel

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4.0/5 1,412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 62.10 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BRUXELLES NATIONAL
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor playground for children

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 18.00 UNTIL 10.30 PM
    • Opening hours : Week-end FROM 18.00 UNTIL 10.30 PM
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 209 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,788 reviews

Our guest reviews for Novotel Brussels Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,412 reviews
AccorHotels certified review
Anonymous Business - 07/12/2017
« well run hotel, could use better options for dinner »

satisfactory

AccorHotels certified review
Nienke Business - 07/12/2017
« The renovated rooms are really nice, however the restaurant possibilities could be updated. »

Check in and check out are really easy, the renovated rooms are nice and quiet. The only thing i think that needs an update is the restaurant and menu.

AccorHotels certified review
Anonymous Business - 06/12/2017
« A warm and friendly welcome and comfortable stay »

I was met with a warm and friendly greeting by the reception staff and this was followed up throughout the hotel during the stay

AccorHotels certified review
D. G. Families - 05/12/2017
« ok; great price with our benefits »

friendly/listening check in staff but what was told was undone and unaware of the procedures to pay with the rewards points; was confirmed a superior room by accor + reception but was a standart one received, when I call to tell them they propose to change it but finally offered us breakfasts for keeping the same room > witch I had to remind at check out; breakfast staff unpleasant; nice children corner > our daughter wants to go back; could keep room longer at no extra cost;

AccorHotels certified review
Susan D. Solo - 05/12/2017
« Great place to stay by the airport »

I had a wonderful stay with you recently. I had arrived early and was able to check in which was really nice. The room was large and comfortable and had everything that I needed. I also from the staff very friendly and helpful. The shuttle service to the airport is also really appreciated. I was staying at the hotel for an early morning flight and the shuttle allowed me to use the train from the airport to see a little bit of Brussels before I left. Overall it was a great stay

AccorHotels certified review
Henrik A. Business - 04/12/2017
« As always, excellent service »

One night sty over, easy and good service, convinient stay

AccorHotels certified review
Good H. N. A. Business - 04/12/2017
« Good. »

Good. Unfortunately there was not enough staff to have a regular shuttle from the a. (without calling). Had someone else not called, I would not have been able to call the shuttle (I do not have a cell phone) from the a.. I guess I would have called a cab.

AccorHotels certified review
Anonymous Business - 04/12/2017

Room nice and clean, quiet. Reception personnel very nice and efficient. Sheets are not very soft. Mini-fridge very sparse.

AccorHotels certified review
Alec M. Business - 04/12/2017
« No rooms after calling to inform of late arrival »

On Arrival I was informed that the room I had paid for had been given away to another guest. I had called earlier in the evening to inform the hotel of my very late arrival. It now turns out on going through my business accounts that I have been charged TWICE for the same room. This is totally unacceptable. I now have to spend time out of my busy day arranging a refund. The Reception staff on arrival were helpful. BUT the communication between staff at the hotel is HORRENDOUS!! No messages were left for the shift change to ensure that on arrival I had a room to check in to straight away. ESPECIALLY when I had pre paid for the room. HOW can a hotel double occupy a room is beyond me!!

TripAdvisor review
675Bm27 Business - 04/12/2017
« Fit For Purpose »

Hotel delivered what was required - close to airport, shuttle service every 20 mins, rooms clean and reasonable size, separate toilet a bit small (one of those cupboard jobs you kind of really need to back yourself into), restaurant okay (choice not outstanding but food quality good), breakfast okay, staff very efficient and helpful when required. No real faults, but nothing particularly special. Would use again.

AccorHotels certified review
Tarzan T. A. K. Families - 03/12/2017
« I always have a comfortable stay here. »

I have stayed here several times before and will continue to come back to the Novotel Brussels Airport. The room is modern and comfortable. The location is excellent to get to the airport in less than 10 minutes with the complimentary shuttle service. I found everything to be well maintained and in working order in the room and in the common areas of the hotel. My one complaint - the food served for my family's dinner was flat out TERRIBLE. This is the first time that my experience eating at the hotel was negative, so I am willing to give a ton of leeway thinking this was a one time failure. I don't know how they managed to screw up spaghetti, a steak and beef stew - but they did. I would have rather spent my 80 euros anywhere else. Again, perhaps they just had a bad day. Either way, given the room quality, location and good service I will be back to the Novotel in the future.

AccorHotels certified review
Richard Business - 01/12/2017
« All good, thanks to an upgrade »

My first room was substandard on ground floor and one could overhear the neighbour's conversations. After my inquiry, I was given a much better room on 3rd floor.

AccorHotels certified review
Yannick Business - 01/12/2017
« Good Hotel close to the airport »

Business trip

AccorHotels certified review
L. K. S. Solo - 29/11/2017

The hotel room is clean Staff are nice

AccorHotels certified review
Anonymous Business - 29/11/2017
« Familary feeling »

Feeling welcome, always helpful whenever I have a question or a problem

TripAdvisor review
Family - 29/11/2017
« Been here several times. Rooms are nice. »

Convenient and nice rooms are a real plus with the Novotel Airport. I was very disappointed with the food my family received for dinner however. Worst meal that I have experienced at this hotel. (it was all pretty crappy). I would stay here again probably hit a local place for dinner.

AccorHotels certified review
M Solo - 27/11/2017

Very bad experience! my stuff disappear in my room, not really good hospitality, etc.

AccorHotels certified review
An Business - 27/11/2017
« Poor service in the restaurant »

Poor service in the restaurant, long waiting times, charged incorrectly. Gold member but never seem to get the gift packs or room upgrades.

AccorHotels certified review
John&manthanee Couples - 26/11/2017
« good airport hotel with perfect free airport shuttle »

This is a typical airport hotel, but well above average. The strong point is the airport shuttle, that runs during the day every 20 minutes, and even in the middle of the night (after a phone call). The shuttle is not shared with other hotels, therefore user friendly! Staff, breakfast, room are what you expect for the price you pay. Coffee & tea making facilities. A small fridge with enough room for what you may possibly bring. The fridge is NOT one of those irritating computerised automated rip offs with no private space..... The only negative is that it is a long walk to the inhabited world... However there is a bus stop very nearby.

AccorHotels certified review
Daniel Business - 26/11/2017
« Did not sleep well »

Good location, nice hotel, but the roms are too hot. It's very difficult to control the room temperature, and forget opening the windows given the noise and bright exterior lightning.

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