Novotel Brussels Airport Hotel 3 stars

TripAdvisor rating 4.0/5 1,665 reviews
Novotel Brussels Airport
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+ 25 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Airy, modern soundproofed rooms

  • Free WIFI, generous ergonomic work space

  • Complimentary shuttle service to and from the airport (schedule available on demand)

  • Enjoy in our Wurlitzer bar a large choice of Belgian beers, or some other refreshing drinks.

  • 9 flexible spaces for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • BRUXELLES NATIONAL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Hammam
  • Outdoor playground for children
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Brussels Airport

Da Vincilaan 25
Bedrijvenzone Diegem-Vuurberg
1831
diegem
belgium

Tel: +3226200433

Fax: (+32)2/7213958

Contact email

Check-in from 14h00

Check out up to 12h00

  • BRUXELLES NORD-BRUSSELS AIRPORT :   LEERLOOIERIJSTR

  • By plane

    ANTWERPEN DEURNE At 46km / 28.75 miles

  • By plane

    BRUXELLES NATIONAL At 2.6km / 1.63 miles - Shuttle free

  • By plane

    LIEGE BIERSET At 98km / 61.25 miles

  • By car

    ANTWERPEN / AMSTERDAM At 4km / 2.5 miles

  • By car

    GENT / OOSTENDE At 3km / 1.88 miles

  • By car

    NAMEN / LUXEMBOURG At 8km / 5 miles

  • By train

    ZAVENTEM At 2.6km / 1.62 miles

  • By train

    ZAVENTEM AIRPORT At 2.6km / 1.63 miles

GPS :50.893327, 4.462002

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with Double Bed

  • Max. number of persons: 2

Superior Room with double bed and a sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Premium Room with Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Premium Room with Double Bed and 2 Sofas

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

FOODSQUARE

Type of cuisine: International

Welcome to Foodsquare, a place where the food is simple, the servings are generous and the atmosphere friendly and relaxed. Health-balanced food offer and Kids menu with a large choice. Free WiFi available

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WURLITZER BAR

Photo non contractuelle / Strictly non binding

Hotel bar with large variety of Belgian beers and soft drinks. Possibility to have a small snack during opening times. Free Wi-Fi available.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Brussels Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

9,645 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,665 reviews

Customer review rating 4.2/5

Kseniya K. Couples - 09/08/2019 AccorHotels review

Room was ok. Wifi didn't work. Our flight got in after the shuttle time and we felt mislead by the information on the shuttle schedule. It said that in off times, we should call a number but that number was just a taxi service that we had to pay for ourselves.

Average

Customer review rating 4.2/5

Ian F. Business - 09/08/2019 AccorHotels review

Room was ok, clean, reception staff very pleasant and helpful. Restaurant choice, value and service poor.

Comfortable, good location, great service

Customer review rating 4.2/5

Steve G. Business - 08/08/2019 AccorHotels review

Very enjoyable stay. Friendly and helpful staff, tidy and comfortable room.

Excellent location if you need to get to the airport and good service.

Customer review rating 4.2/5

Marc Solo - 08/08/2019 AccorHotels review

Fine, as expected

Hotel staff very good and friendly

Customer review rating 4.2/5

Anonymous Couples - 08/08/2019 AccorHotels review

There was few things we were not happy with the shower and the sink were marked and chipped..the toilet was very small.... The room was nice but the two chairs had dirty water stains and one wall was painted in patches.

Good

Customer review rating 4.2/5

Susan Business - 06/08/2019 AccorHotels review

Room is perfect, breakfast is very good; staff is polite and helpfull.

All perfect, just needed breakfast to be included in room price

Customer review rating 4.2/5

Walid Solo - 05/08/2019 AccorHotels review

All perfect, just needed breakfast to be included in room price

Excellent hotel

Customer review rating 4.2/5

Anonymous Families - 05/08/2019 AccorHotels review

Excellent hotel with very good service

Great as always

Customer review rating 4.2/5

Sue Families - 03/08/2019 AccorHotels review

Everything was perfect.

Customer review rating 4.2/5

Aw Solo - 03/08/2019 AccorHotels review

Easy check in which was great as I had just been on two long flights and was very exhausted. Room was just as described and everything that was said was there was in the room. Check out just as easy.

Could be so much better.

TripAdvisor rating 4.0/5

RGatLN Family - 03/08/2019 TripAdvisor review

Our family of four stayed one night before a long haul flight overseas. Our check in was efficient, but there was no mention of a welcome drink which is normally offered to Accor members. We were invited to use the restaurant and after a long day of travel eating in sounded good. However service at the restaurant was abrupt and indifferent. We waited some time at the entrance to be greeted. When we asked about the menu, it was pushed across the counter at us, and then the attendant left us to serve a gentleman waiting behind us. Not knowing what to do, we sat down at a table and waited. After 10 minutes, no one greeted us, but 3 attendants walked past many times without any acknowledgement. We did see the gentleman who had been waiting behind us was seated and had already been served with a drink. With such inconsistency in the service quality, we left, and went for dinner elsewhere outside the hotel. In the room the minibar seemed incomplete with only one bottle of water for four guests. Otherwise the facilities hotel are quite good, the rooms are quiet despite being so close to the airport. However there is so much potential for a better experience with some work needed on the level of customer service offered. We have had much better service experiences in other Accor hotels. We won't return to this Novotel.

Nice

Customer review rating 4.2/5

Anonymous Business - 01/08/2019 AccorHotels review

The desk service was professional and very kind, However, when we came for breakfast at 10:30 the manager was annoying and unpolite, He started to get ready for the brunch service. We have been sited in the side corner in order not to use the tables, he asked us not to sit where we set in the beginning, We felt that we need to eat fast and quickly, Cups for Coffe were missing , Food was almost gone, and it seems that this is the situation, We didn't enjoy at all. Even if we came at 10:30 we still have 30 min to have a nice and quit breakfast.

Dear Guest, Thank you for this review of your recent stay. We are sorry to read that your stay was not satisfying. However breakfast is until 11h00 during the holiday period. In the meantime our team members start preparing the restaurant for lunch. Your remarks have been noted and will speak to our team. We look forward to the pleasure of seeing you again in the future. Best regards, Fred De Deken, General Manager

Location

Customer review rating 4.2/5

Myra Families - 01/08/2019 AccorHotels review

Close to the airport

As expected as I have stayed there many times before

Customer review rating 4.2/5

Anonymous Business - 01/08/2019 AccorHotels review

Acceptable

Best we could expect

Customer review rating 4.2/5

Henri R. D. R. Families - 01/08/2019 AccorHotels review

Very peculiar experience as we have been moving from Burundi to Morocco, with our dog and our cat. Time we had between our two flights, from Bujumbura and towards Tangier, has been spent at Novotel, next to Zaventem, Brussels Airport. Our border collie already new the place, as he spent one night there, at mid december 2017, when he was three months old. He did appreciate a lot the huge garden... Cat was fine and enjoy the fact we took two rooms. So he was not bothered by the dog's view Nice staff Nice breakfast. Standard of room ok No bad surprise. No pb in keeping 7 or 8 of our luggage in a déposit room.

Dear Henri, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Novotel Brussels Airport. Thank you for appreciating our garden. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are pleased to know that the room was to your liking. We hope to welcome you back. Best wishes, Fred De Deken, General Manager

Air traveler efficient and easy to use comfortable hotel.

Customer review rating 4.2/5

Vladimir Families - 01/08/2019 AccorHotels review

No any objections.

REliable , professional as usual

Customer review rating 4.2/5

Veiko S. Business - 01/08/2019 AccorHotels review

good meeting on service desk, friendly in restaurant. Room to the gardin looking.

Good

Customer review rating 4.2/5

Vitalijs Business - 01/08/2019 AccorHotels review

All was perfect.

Excellent Brussels Airport Hotel

Customer review rating 4.2/5

Keith J. Couples - 31/07/2019 AccorHotels review

The airport was only 5 minutes away on a free shuttle. Accommodations were very good. There was a nice green lawn area for relaxing outside, the room was outfitted with all the basics, and the bed was firm. Furthermore, the restaurant was quite good, and included a bar. Overall, great place for travelers to stay!

Dear Keith, Thank you for taking the time to share such a positive review! We are pleased that you had a lovely stay and that your bed was to your liking. It’s rewarding that you enjoyed our restaurant. We hope to welcome you again in the future. Kind regards, Fred De Deken, General Manager

Reasonable

Customer review rating 4.2/5

Dgb Couples - 30/07/2019 AccorHotels review

Room servicing rather late in day. Too many uncontrolled kids in foyer and restaurant. Courtesy bus rather full.

Dear Dgb, Thank you for taking the time to review your stay. It is nice to hear that you had a reasonably pleasant stay with us. We apologize for any inconvenience due to our busy schedule and will take your feedback into close consideration. Your complete satisfaction is our top priority and we welcome your suggestions. We also hope to welcome you back again for another return visit and stay with us. We look forward to welcoming you back in the future. Best regards, Fred De Deken, General Manager
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