Hotel - Novotel Brussels Airport
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Novotel Hotel

Novotel Brussels Airport Hotel

Da vinci laan 25  Bedrijvenzone Diegem-Vuurberg  BRUSSELS DIEGEM 
1831  BRUSSELS
BELGIUM

1,357 reviews
TripAdvisor Rating Based on 1,357 reviews
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From 69.00 EUR Non member rate
From 62.10 EUR Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • BRUXELLES NATIONAL
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 18.00 UNTIL 10.30 PM
    • Opening hours : Week-end FROM 18.00 UNTIL 10.30 PM
  • Snack & beverage machine

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 209 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Brussels Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,357 reviews
TripAdvisor review
Family - 01/09/2017
« Good location »

Close to airport and free shuttle made it very convenient. We arrived about 3 pm and were hungry but no food available except chips and waffles to purchase until the restaurant opened so walked into a close town to a restaurant. Clean hotel, quiet.

TripAdvisor review
Family - 23/06/2017
« Overnight stay »

The hotel was clean, staff was friendly. We needed a shuttle at 5 in the morning to go to the airport and it wasn't a problem, it was on time and everything went smoothly! The price of the hotel was reasonable.

TripAdvisor review
Family - 16/06/2017
« Great for overnight before a flight »

Good room, clean and functional. Great shuttle service and hotel is just 5 min away from the airport. Breakfast and restaurant expensive but there are ready made sandwiches for sale next to the reception. Small playground (swings and slide) in the backyard which is nice for young children.

TripAdvisor review
Solo travel - 14/06/2017
« Utilitarian in the best possible way »

Room was ready when I arrived early in the morning. Room was clean and everything worked. Outlook as good as could reasonably be expected at an airport..Staff friendly and efficient. Nothing more to say, really. It filled my need exactly.

TripAdvisor review
LondonEmpee Friends getaway - 29/05/2017
« Pleasant hotel stay very close to Brussels Airport »

Quick check-in, nice room not cramped, clean, with tea and coffee, quick check-out and free transport to / from airport terminal, can also leave luggage after check-out time so as to enjoy visiting the city.

TripAdvisor review
Family - 01/05/2017
« Short stay before departure. »

The place is well suited to spend the night before an early flight on the next morning. Service is impeccable and the hotel is neat. Good bed, quiet room. Good shuttle service to the airport with a smile.

TripAdvisor review
Family - 25/04/2017
« Overnight stay »

I stayed overnight with my daughter before flying back to Australia as my flight was very early. The express check in was efficient and directions clear. Our room was nicely furnished and the linen crisp and fresh. It was also surprisingly quiet. The only deficiency in my view was toiletries - we had both forgotten toothbrushes and the room only supplied shampoo and shower gel which is a bit sparse. A comb, emery board, conditioner, etc would have been nice. Our meal in the restaurant was lovely and we enjoyed our free glass of wine with dinner. The desk staff were quite aloof and a friendly smile would have been appreciated. Overall a very pleasant short stay.

TripAdvisor review
Business - 18/03/2017
« Nice business hotel »

A bit unusual with separate toilet and bathroom. Good service in the bar. Good bed and quiet. Close to airport and free airport shuttle. Nice breakfast. Free wifi. Can recommend this place for travellers.

TripAdvisor review
Business - 17/03/2017
« Could easily stay longer »

Impressed with all that I experienced with my 1 night stay. Lobby area, hotel room, check in and checkout! Did not have opportunity to use the restaurant. With an early morning flight, the hotel shuttle was the main reason I selected this hotel and it was great - left on time and arrived quickly to the airport. Overall, glad I selected this hotel and would return again.

TripAdvisor review
Business - 13/03/2017
« Buisness Trip »

The Hotel were very welcoming rooms very good and 5.00 hrs transfer to collect next early morning flight excellent and prompt .I would definitely stay there again only negative a long way being such a large hotel to walk from the lifts to the rooms

TripAdvisor review
Family - 13/03/2017
« Canceled reservation »

We made two separate reservations for two double rooms with few weeks gap between both bookings. Both reservations were confirmed. When we went to check in, the person at the reception (an Indian or Pakistanian guy called Kevin) told us that our second reservation got cancelled because we didn't pay with a credit card and there were no rooms available so we have to, in a way, take the one we have for or leave it. We did pay with a credit card and asked him how come we received a confirmation but not cancellation?! He still didn't want to cooperate and rudely insisted it was our fault. Very disrespectful treatment on his part throuout the whole time at the reception. We had to go down to his level to get another room that we already had a reservation for. Another thing to point out--the waters that we bought from the lobby, we paid for at the reception to the same guy but no receipt was given nor were they included in our bill.

TripAdvisor review
Friends getaway - 24/02/2017
« beware of bait and switch »

my first rate was 99 euro a night, then it changed to 119/night with a free breakfast, but upon checkout the breakfast was an additional 20 euro - which I could have bought at the airport for half the price. and the shower drained backed up and overflowed twice

TripAdvisor review
Family - 15/02/2017
« Overnight stay »

Nice welcome from staff on reception. Disappointed in room as smelt heavily of cigarette smoke. Only 2 paper cups provided for hot drink in room although 4 of us shared the room. Staff in restaurant very miserable and obviously not enjoying their job. Food very good quality; but not cheap.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
Business - 12/02/2017
« Advantage plus no advantage »

I wanted somewhere with a inside pool and gym .even though this premises did not have a pool i thought i could take advantace of my advantage plus card but not accepted so i would next trip use the accommodation that firstly had a pool and if a member of accor would accept the Advantage plus card

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
Business - 24/01/2017
« Smoking booth »

Well located for overnight stay near Brussels airport. Staff very friendly, good shuttle service. However, although the room was a non-smoking one it was like a smokers booth at an airport, stinking from cigarettes.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
304glennc Business - 17/01/2017
« Novotel »

Stayed at this hotel number of times. Staff friendly and helpful. The general ambiance is good without being over the top. Rooms perfectly adequate for business visits. Breakfasts are better than at the nearby Crown Plaza and less costly.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
Business - 20/12/2016
« Off the airport »

The hotel Novotel is conveniently located at walking distance from the Brussels Zaventem airport, but a free shuttle service is available to/fro for guests to enjoy. The hotel is sleek, elegant and well-serviced, with a limited choice for dinner but the food is refined and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
Friends getaway - 06/11/2016
« Great Room, great restaurant and good service to airport »

Great room and spacious bathroom with all the products you need No noice from the airport / airplanes how are passing by. Good valuable food in a good filled bistro bar. Shuttle service to airport perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat u tevreden was over uw verblijf, samen met uw kinderen, in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
Business - 27/09/2016
« Brussels Novatel »

I feel a few things like breakfast used to be better at this hotel and the new format just doesn't seem to work. There were no tables ready to use two days running and no-one clearing up. The food was allowed to run out and choices have changed not for the better in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

TripAdvisor review
Family - 21/09/2016
« Convenient and comfortable. »

If you are looking for a comfortable stay, close to the airport the Novel Brussels Airport is a good option. Rooms are comfortable, modern and well equipped. The hotel offers a well stocked bar and a nice restaurant. This is important, as there aren't very many other dining options in the neighborhood. There is ample parking and free shuttle service to the airport. The Novotel is my pick when I need to be close to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat u tevreden was over uw verblijf bij ons. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen Met vriendelijke groeten

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