Hotel - Novotel Antwerpen
Novotel Hotel Novotel Hotel

Novotel Antwerpen Hotel

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3.5/5 568 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Boules/petanque
    • Football (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Paying, Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 120 rooms
  • 87 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 30 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,022 reviews

Our guest reviews for Novotel Antwerpen

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 568 reviews
AccorHotels certified review
Alex Families - 05/06/2018
« good value hotel with lovely terrace »

It was very good, my sons love the table tennis and terrace

AccorHotels certified review
Anonymous Friends - 05/06/2018
« Average »

Staff was friendly and courteous for the most part. Rooms clean.

AccorHotels certified review
Anonymous Families - 05/06/2018

Lovely hotel, would have been good if the second bed was unpacked before we arrived.

AccorHotels certified review
Chris Couples - 03/06/2018
« Night porter was fantastic, room was dated / stunk of cigarette smoke, couch burnt »

Hotel reception very modern and fresh looking, however the rooms appear to be a few decades behind. We arrived late and the night porter/reception he was fantastic, really friendly and helpful, he was also able to change to different room with no fuss.

AccorHotels certified review
Alex Y. Families - 03/06/2018
« Good and bad points »

One of the reasons we chose this hotel was because it had free parking, which ius a plus point and the visit started well. Reception was welcoming, friendly and efficient. We were advised that the childrens bed was made up but had been put back into the sofa position. It was explained why this was so, however it would have been nice to be offered to be shown how to pull the bed out or offer to have someone do it at an agreed time for the guest. After freshening up, my friends with my own family decided to eat in your Restaurant Food was actually quite good and reasonably priced but your sole Waiter ( who I did feel sorry for ) could not cope with the number of guests that evening and there was a particular problem with a high number of flies in the dining room itself. The room in itself was nicely decorated, clean and comfortable however, the inadequacy of your hotel's aging electrical wiring was blamed on my family and I that evening when we found that the lights would not turn on when we went back to the room. We were asked if we had used the kettle. We said that we did and intstead of apologising for the fuse tripping, we were blamed by the receptionist for causing the problem by "filling the water level too high in the kettle" I have stayed in dozens of hotels and this is the first time that I have been told that a guest is to blame for not knowing that using a kettle would trip the fuse. We were then faced with having no power again in the morning and had to call for help. This time, we could not be blamed as we had not used the kettle at all although the receptionist did feel the need to to double check and did ask us again if we had used the kettle. When we checked out, it was again, fast and effiecient.

AccorHotels certified review
Mr D. H. Families - 02/06/2018


AccorHotels certified review
I. D. Families - 30/05/2018
« Great »

Customers assisting is great the receptionists are always ready to help

AccorHotels certified review
Amanda Families - 28/05/2018
« Did the job »

Bed was very comfortable. Restaurant was just ok because staff were so and food selection was small. Hotel isn't really near anything.

AccorHotels certified review
Katleen Families - 23/05/2018
« Comfortable and good reception »

Had a very good welcome in the reception desk and from all employees.

TripAdvisor review
Family - 22/05/2018
« Low-Medium hotel »

The fron desk service was ok but the Service of the stuff at at the breakfast was not good, the location is far from the center, and the rooms are very average. there is nothing that a family can do there

AccorHotels certified review
Colin Solo - 14/05/2018
« 2 nights, 1 good and 1 bad. Pedestrian access not great. Industrial area. »

The first room I was put in was old and decrepit, the neighbouring rooms noisy overnight and they smoked. I felt sick throughout the night as a result. I had to open the windows to get that smell out but being on the exterior there were lorries moving about all night opposite. I asked to change rooms in the morning which they did. The new room was like a different hotel. Very quiet, overlooked the interior quad. New bathroom, etc. Very happy with this room.

TripAdvisor review
Family - 08/05/2018
« nice hotel »

wonderful family hotel, friendly staff, lot of choice for breakfast , easy checkin and check out dont even required to use your cards - very good pool and garden area. there is gym as well but we didnt use it due to our stay timings

AccorHotels certified review
Alvaro M. B. Business - 27/04/2018
« Convenient hotel for business »

Confortable hotel, nice and professional people.

AccorHotels certified review
Jan Business - 16/04/2018
« Friendly staff. Hotel needs refurbishment »

Friendly and helpfull staff. Rooms are outdated. dirty carpet, fridge not working, doors jam or will not close.

AccorHotels certified review
Carl Couples - 16/04/2018
« As expected »

We found the reception clerk to be unfriendly. He seemed to have better things to do. Next day new staff at the desk were very helpful.

AccorHotels certified review
M A. B. Business - 15/04/2018
« Disastisfied »

I will start with the positive. The staff were - without exception - exceptionally polite and should be congratulated on their customer interaction. However there are serious shortcomings. No iron available for pressing clothes when needed - it should be available in each room. Tables not cleaned at breakfast and one staff member noted attending tables wearing long, thick rubber clothes - not hygienic in a a food handling area. Furnishings, fabric and decoration in serious need of renewal. Carpets on stairways stained by cement!! This was NOT what I expected from a NOVOTEL.

AccorHotels certified review
Paul S. Families - 14/04/2018
« A brief stopover with the family »

The staff were very welcoming and treated the children very well. The room was clean and prepared for all of us on our arrival. Good job! If we need to stop off again on our travels and in the area then we will use this hotel again.

AccorHotels certified review
Joan Couples - 04/04/2018
« Basic »

Although I asked for a smoke free room however I could still smell cigarette smoke in the curtains of the third floor room, so we were given another room on first floor which was fresher but carpets throughout were badly stained. Extra blanket I took of the shelf was stained also.

AccorHotels certified review
Anonymous Business - 04/04/2018
« Adequate standards »

The room is basic. The heating/cooling is not adequate. Staff are engaged and friendly. Food offering is good but breakfast buffet is very slow to be refilled.

AccorHotels certified review
J S. Families - 03/04/2018
« Mrs »

The staff were friendly and helpful and the room was clean. It would’ve have been better if the hotel restaurant continued to serve after 21:40 or at least have a simple room service menu until midnight. As a result of being told at reception that the restaurant was no longer serving we we offered the choice of buying a sandwich from reception ( sold out) or ordering a pizza which they arranged for us. The beds, both the doors nor and the sofa bed, were uncomfortable as were the pillows (too plump and firm) that if you slept with the pillow it gave you a sore neck. So we slept without. We did eat in the restaurant the followings evening. The food was very good but the service was extremely slow as there was only one person covering both the restaurant and the bar. He was very accommodating as my husband joined us at 21:50 and he was still served. This made us wonder whether the first night’s experience could have been avoided. I stay in Accor hotels frequently but I would have to say that this was the most disappointing experience to date.

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