Hotel - Novotel Antwerpen
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Novotel Hotel

Novotel Antwerpen Hotel

Luithagen Haven 6 
2030  Antwerp
BELGIUM

509 reviews
TripAdvisor Rating Based on 509 reviews
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From 69.00 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Boules/petanque
    • Football (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 120 rooms
  • 87 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 30 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,566 reviews

Our guest reviews for Novotel Antwerpen

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 509 reviews
AccorHotels certified review
Chaitanya Families - 13/09/2017
« Pleasant stay »

The hotel staff were excellent; the room was well appointed, clean.

AccorHotels certified review
Pawel Families - 10/09/2017
« Spare bed not comfortable at all »

Spare bed not comfortable at all, could have been more clean, hair dryer did not work, equipment and room decoration a bit aged.

AccorHotels certified review
Mja Families - 08/09/2017
« Nice comfortablr stay »

Staff are welcoming and very helpful, appreciate their kindness to kids especially my disabled son Hotel very comfortable for a family, short distance to city centre and on main junction to other cities Pool and tennis table are great when not sure what to do Great stay for a family with kids

AccorHotels certified review
Joanna T. Families - 05/09/2017
« Convenient and comfortable »

Convenient and comfortable. Room clean and tidy. Restaurant very expensive and not child friendly.

AccorHotels certified review
Lulu Families - 30/08/2017
« Great customer service, rooms not so great! »

The receptionists were fantastic, really helpful and courteous! The room was clean but the carpets need to be changed. There are really dirty, with big black stains on. First we were allocated room 214. It was horrendous! Big black stains on the carpet and some electric sock missing. I've asked the receptionist to change it which he did. We had the room 217. Again the same problem. Carpets are really dirty. This time not so big as in the previous room but still not nice. It would be nice to change the carpets as it is not a very expensive thing to do and it changes everything in a room. The next big problem was the air system which was broken. We could not turn it off and from the reception they gave us a tape (!!!!!) to cover the exit. Really embarrassing for such a big chain like Novotel. I have never ever seen such a way of handling air conditioning issue!!!!! And yet we are in 2017, in a nice hotel but still lacking the basic accommodation in order to make the client feel satisfied! At least the receptionists saved the situation with their exceptional customer service!

AccorHotels certified review
David M. Business - 29/08/2017
« Reasonably OK »

Visit was OK, But service at meal times are slow. Some of the rooms are getting "tired" looking and in need of renewal.

AccorHotels certified review
Mark Families - 29/08/2017
« Mr »

We staid for two nights, we arrived early in the morning 2am, reception dealt with registration quickly and efficiently, the breakfast selection was really good, at all times staff were very friendly and efficient, our rooms were prepared ready for our arrival and were clean and comfortable, we have staid many times previously and will continue to use the hotel.

AccorHotels certified review
Ac Business - 27/08/2017
« All OK. Restaurant service could be better. »

All went as expected. Location easy to drive to.

AccorHotels certified review
Diederik Couples - 22/08/2017
« Not the expected quality »

I am a frequent Accor hotels user, because for me the formula is clear. When I want something better, I choose Novotel, unfortunately this Novotel had worn out accommodation: worn wall paint, dirty and worn out carpets. We experienced something I never had worldwide: while walking to the room, many rooms open for cleaning all day without any action, which gave an unpleasant atmosphere. At breakfast at lot of noisy families. Positive: friendly staff!

AccorHotels certified review
Emre Couples - 21/08/2017

Prima

AccorHotels certified review
G. Families - 17/08/2017
« old run down »

Dirty carpets ripped curtains very old and run down rooms the pillows were out of shape

AccorHotels certified review
Hamed J. Families - 16/08/2017

Room was outdated and the location was in the middle of industrial area.

AccorHotels certified review
Anonymous Families - 15/08/2017
« A 1 star hotel with terrible customer service. »

The room was appalling. Stained carpets, heavy cigarette smoke. The breakfast was just okay. It would have been better if one of the women employees didn't shove my son to get him out of her way.

AccorHotels certified review
Jakub Business - 14/08/2017
« Good hotel with a reasonable price ratio »

The staff at the reception was very friendly and helpful. The bartender was also very friendly and welcoming - a drink after a long day at the bar was spent in a very good atmosphere.

AccorHotels certified review
Robin Couples - 10/08/2017
« Short stay to break journey »

Good hotel with very friendly staff. Nice restaurant and bar both with good choice. A bit of a walk to get to public transport to travel to city. Located on busy industrial park with lots of lorry movement early in morning so could not have windows open as too noisy. When we stayed there were lots of children - some of whom were also too noisy!

AccorHotels certified review
Shinya S. Business - 09/08/2017
« 5 min. walk to / from office »

Nice Breakfast & Dinner

AccorHotels certified review
Gary Couples - 07/08/2017
« Clean, comfortable and polite efficient staff »

Good. Only small issue was with online checkout. We did not take breakfast but it was included on the bill so we got a little annoyed and had to checkout at the desk after all.

AccorHotels certified review
Albert L. Business - 04/08/2017
« not as good as expected »

Hotel standard, but still clothes in cabinets. Looks strange to me when you take a room that there is still clothes in cabinet.

AccorHotels certified review
Dima Families - 30/07/2017
« Diana S. »

We often choose Novotels when travelling in Europe because they have family rooms and welcome children. The staff on reception were very friendly. This particular hotel was not as good as other Novotels we've stayed in for a number of reasons: the location meant it was difficult to get to the city centre without driving (we used the park and ride) and there was nothing of interest around the hotel; the room decor was a bit tired (the carpet was a bit grubby and the sink stained) and - because there were no other options within walking distance - we ate dinner at the hotel on the first night and thought it was overpriced for what was a very mediocre meal. The area around the pool could also do with a bit of a tidy up as there were lots of weeds. However, breakfast was good and all in all, it was satisfactory for a couple of nights.

AccorHotels certified review
R G. Couples - 28/07/2017
« Good hotel »

Good hotel, good room, excellent staff service, though some lights in the room didn't work.

Our most recent 20 reviews
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