Novotel Valence Sud Hotel 4 stars

TripAdvisor rating 4.0/5 1,077 reviews
Novotel Valence Sud
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Hotel extras

  • Brunch every Saturday and Sunday from noon to 2:30 p.m.

  • 2,960 sq. ft. (275 m²) of modular rooms

  • Outdoor swimming pool and indoor play area for children

  • Fitness room and sauna area reserved for guests

  • Covered terrace at the river's edge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • FITNESS AREA WITH SAUNA
  • Sauna
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

The Novotel Valence Sud hotel: 106 rooms, a riverside restaurant, a sauna, a fitness center and Tesla charging terminals, as well as monthly Jazz&Lounge evenings (entrance fee applies) and brunch every Sunday morning. All especially for you.

Hotel location

Novotel Valence Sud

217 Avenue de Provence
26000
valence
france

Tel: +33475820909

Fax: (+33)4/75435629

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT-EXUPERY At 123km / 76.43 miles

  • By car

    VALENCE SUD At 2km / 1.25 miles

  • By train

    GARE TGV At 10km / 9.32 miles

GPS :44.918417, 4.877552

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 22
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 22
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite with 1 double bed, twin beds and 1 double sofa bed

  • Max. number of persons: ‌5
  • Area: From 40
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 40
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

N'CAFE

Type of cuisine: French

Discover healthy, balanced cuisine with our suggestions of the day and enjoy famous Rhone Valley vintages on the riverside terrace or the veranda. Indulge your taste buds against a backdrop combining design and nature. Booking recommended for dinner.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

N BAR

Photo non contractuelle / Strictly non binding

Relax and enjoy a drink and a bite to eat. Our bar is ideal for family or business trips with its lobby areas and green terrace,

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Valence Sud

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,886 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,077 reviews

Super and Quick service from staff - details In room had a lack of maintenance

Customer review rating 4.3/5

Stefan J. Families - 13/07/2019 AccorHotels certified review

Nice - good food and service minded staff. Bad look by the entrance but great in the back. Super nice terrace and pool area.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Have a nice summer ! Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…
Customer review rating 4.3/5

Eddy Families - 04/07/2019 AccorHotels certified review

Ras

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Excellent

Customer review rating 4.3/5

Eitan R. Business - 01/07/2019 AccorHotels certified review

Excellent room, services

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

No Dinner AGAIN

TripAdvisor rating 4.0/5

jjd3561 Couples - 25/06/2019 TripAdvisor review

Booked a table in the restaurant for 8pm. Nice restaurant in itself. Waiter took our order at 8.05 pm at 8.20pm, as others around us were being served along with people who in came after us, I asked where the food was. I was informed it was slow in the kitchen. At 8.30 pm I asked again. at 8.45 pm the waiter told us our order had been "misplaced". He took our order again. At 9 pm we left. Hungry. This is the second time in this area, last year in Grenoble, that Novotel restaurants failed to feed us. Fortunately we travel with a lot of energy bars.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your restaurant experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. You could contact me : h0455@accor.com Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09

Novotel was in the past much better

Customer review rating 4.3/5

Raphael Couples - 24/06/2019 AccorHotels certified review

Breakfast was more or less ok - but for example the Variation of cheese is in an ibis better! We can‘t you the Pool in the Morning. .... 10.00 a clock it was closed for cleaning !!!???!! And at the bar ... Howe is it possible to allow the staff To fill in u s e d glases. beer ( de pression) Unbeleavable!

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Service at dinner ruined our stay

Customer review rating 4.3/5

Ashly W. Families - 24/06/2019 AccorHotels certified review

Friendly and helpful reception staff, ok room, poor service, attitude, quality of food, timeliness at dinner. Very rude basically made to feel unwelcome

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your restaurant experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Could you describe to me the person in the service ? We offer you 1500 points on your loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Awesome stay at Novotel Valence

Customer review rating 4.3/5

Emmanuel C. Families - 24/06/2019 AccorHotels certified review

Hotel is located close to the highway and a shopping zone which does not sound very glamorous but we found a “bubble” of peaceful, cozy and luxury environment at the Novotel...

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and “bubble” of peaceful. I hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…
Customer review rating 4.3/5

Paul V. R. Families - 22/06/2019 AccorHotels certified review

Very comfortable, excellent service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with your family and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Great

Customer review rating 4.3/5

Andre D. P. Couples - 21/06/2019 AccorHotels certified review

Great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Good hotel let down by its Internet connection

Customer review rating 4.3/5

Anonymous Business - 20/06/2019 AccorHotels certified review

I have stayed several times at this Novotel. I don't remember the Internet connection to be that bad. I simply couldn't work with it. I had to work from the lobby to ensure my phone had the necessary reception to tether from it (the mobile reception in the room was not good enough - which I can't blame the hotel for). For the rest, the hotel remains good to very good. Staff is professional and helpful, restaurant is of good quality, and I couldn't fault the rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Really sorry for the wifi connection, we do our best to improve this Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Just right

Customer review rating 4.3/5

S B. Couples - 20/06/2019 AccorHotels certified review

Overnight stop, staff were efficient and friendly. Room was spacious, bed very comfortable. Food great. Continued on journey refreshed. Loved that there was a kettle and tea and coffee in room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

we miss the final touch to make us feel entirely comfortable

Customer review rating 4.3/5

Geert V. Business - 16/06/2019 AccorHotels certified review

1. The internet in the room is bad and when you have to work, this is very annoying 2.Restaurant: chef cooks are really good, but we miss the standard cuisine. The people in the restaurant were also friendly. 3.The welcome drink is less than mentioned on the voucher (Aperol Spritz was not possible). 4.Communication needs to be worked on: we asked a late check out (14.00 hours) the evening before our check out, this was ok and written down in the agenda. I worked in our room till noon, however got a call from the reception, to ask when we were leaving, and ten minutes later somebody was at the door to ask the same question....

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

A really excellent 1 night stay on our way south to Provence.

Customer review rating 4.3/5

Trefor J. Couples - 10/06/2019 AccorHotels certified review

Excellent staff, very helpful. One criticism, the tea/coffee making facilities in the bedroom were poor compared with some other hotels, some often cheaper. We lacked any fresh milk/ or even longish life milk in a tub with a tear off top. There is a fridge ready and waiting. For a refreshing cup of tea following a long drive and a cup first thing in the morning before breakfast we would need 4 tea bags of say breakfast tea and milk. The existing supplies are almost all scented herbal/floral teas with no milk. Apart from that, you catered for us very well. Excellent menu choice for evening meal and wine choices. Breakfast very good but the quality of the breakfast coffee was poor. Just those few adjustments and your score would have been 10/10!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Very good facilities, restaurant needs improvement

Customer review rating 4.3/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

Very comfortable rooms, secure parking but restaurant is a disappointment...choice and quality of meal

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

One of the very best Novotels

Customer review rating 4.3/5

Roger A. G. W. Couples - 08/06/2019 AccorHotels certified review

Once more chose this route north because of this hotel. Charming welcome, interesting catering, a bedroom with air con that really works...and a bathtub. Secure parking. Dog made to feel welcome too.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Pleasant stay

Customer review rating 4.3/5

Chris B. Families - 08/06/2019 AccorHotels certified review

We changed our minds about having le petit dejeuner and reception quickly aided us so we could eat. Delicious breakfast!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…
Customer review rating 4.3/5

Anonymous Couples - 03/06/2019 AccorHotels certified review

cosy

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Great overnight stay

Customer review rating 4.3/5

Booj B. Families - 03/06/2019 AccorHotels certified review

Novotel was a great place to break our journey. Food excellent, staff extremely helpful. Pool and surrounding wooded area beautiful.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Lacking

Customer review rating 4.3/5

G K. Friends - 27/05/2019 AccorHotels certified review

Airco not functioning, no tilting Windows, lacking fitness room, masking tape still present, beds not great, sheets still felt dirty, refridgerator not working Staff was great, but hotel feels dated and dirty

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

bad experience at dinner

Customer review rating 4.3/5

Jan Families - 26/05/2019 AccorHotels certified review

rooms, breakfast, reception ok but dinner organisation bad

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…
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