Hotel - Novotel Valence Sud
Novotel Hotel Novotel Hotel

Novotel Valence Sud Hotel

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4.0/5 914 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • FREE PRIVATE OUTDOOR CAR PARK
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • FITNESS AREA WITH SAUNA
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 106 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,140 reviews

Our guest reviews for Novotel Valence Sud

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 914 reviews
AccorHotels certified review
Michael H. Families - 09/04/2018
« Great Family Hotel with excellent service »

We stayed one night in two connected room, to host my family of 2 adults and 4 kids. Service was excellent, beginning right from the check in which was easy and well prepared beforehand. Hotel is very kids-friendly with a big playground area right at the entrance providing different toys for different ages. Rooms were spacious, comfortable and clean and had been prepared as we had asked for. Food was also very good, although restaurant staff seemed a little bit "stressed" without any apparent reason. All in all, we were very satisfued and would definitely go back for another stay. A clear recommendation from my side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Christophe Business - 31/03/2018

You need to select the right room even when Platinum status

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHE MENARD, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your loyalty experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Alain B. Business - 22/03/2018
« Good Stay in Valence »

Fantastic personnel, which offers a full dedication to any question or need in a smily way. Rooms are OK (basic Novotel), some noide from corridor (door slams). Reception much better designed and nice looking. Good food at restaurant and affordable daily menu. Good wines. Wi-Fi did not work correctly. Vast secured car park. Need the car to go downtown, despite proximity (no pedestrian safe route).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
A. H. Business - 14/03/2018
« Very Good. Nice staff »

Most of the workers are very friendly and always doing thier best to help the customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
S. Business - 09/03/2018
« Quite Dissatisfied »

I usually stay with Accor group of hotels for thier reach & footprint plus decent hotels I could not adjust the room temperature and it was too hot , if i open the window it was too old ( 2 Deg C) Did complain to the reception , lukewarm response Next day i had a meeting in Thales , Valence and i was completely exhausted as i did not sleep the whole night Even though am a gold member in Mariot & IHG ( Holiday inn , US Chain) , i like Accor group as they are quite competitive and present everywhere ( I had even booked Accor hotels when i was in Dubai & Australia , last months) , being in a global role and being one of your key customers , i was supposed to be treated well !!! Anyway

Our hotel has responded to the review
Our hotel has responded to the review

Dear . SRIKIRAN, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
R. M. Couples - 28/02/2018
« We were pleased. »

We were very satified with our stay with you, your staff is exceptional and our overall visit was perfect. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT M., We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Mahmoud M. Solo - 12/02/2018
« I was unable to have three scheduled Skype meetings »

Room and Food OK. Servicessee above mediocre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Swannee Couples - 30/01/2018
« lovely room good friendly service »

The hotel was very nice, staff were pleasant and the room was very nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Mb Couples - 10/01/2018
« Good hotel with friendly personal »

The hotel is located in a nice area with private parking. The room was good and spacious. Good and comfortable bed. Facilities in the room for making coffee in the morning. Nice personal. Good dinner and drink in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Anonymous Business - 22/12/2017
« fairly decent hotel, friendly staff but crappy wifi »

fairly decent hotel, friendly staff but crappy wifi: in spite of several remarks made on this problem (I am a regular customer), the hotel's wifi remains unusable for business purposes: upon login onto my employers webservices, I get kicked out of the applications every time. This behaviour is due to the tracking of the webservices provider. in addition to this, for personal use, the skype, whatsapp and other voip application ports are also blocked, while youtube is freely available??? In every other Accor hotel where I have been, this has never been an issue (60+ nights per year in accor hotels).

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT D., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Joe C. Couples - 21/12/2017
« Nice overnight stay in Valance, the staff were helpful. »

We have stayed at the Valance hotel on a couple of occasions & the overnight stay was welcomed after a long drive from Calais & the staff were helpful plus the evening meal was well presented. As the hotel is 5 minutes from the motorway, it made it easy to continue the journey the following morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOE C., We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Have a good Christmas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Lucia Business - 18/12/2017
« Comfortable room, nice breakfast. »

I only spent one night. I chose the hotel for its situation, very nearbto the motorway. The room was comfortable, bathroom clean with a nice shower. Breakfast was also very good. Warm welcome from reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LLUCIA J., We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
H. P. Couples - 02/12/2017
« Satisfied and welcomed! »

Satisfied as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Katie Families - 27/11/2017
« Good stay »

We enjoyed a night here while in Valance for a skating competition. The staff were helpful on arrival, we were given a map to find the centre ville and a recommendation for dinner. We ate in the restaurant at the hotel, we were a group of 6 Kids and 6 adults and did feel the waiting staff were a little stressed as the restaurant filled up ad they got busier. Rooms were clean and had everything we needed. Would visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA J., We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
American T. Couples - 17/11/2017
« Lovely, but there's a problem too »

Hotel is lovely, well located, easy to find, modern, well appointed though small rooms. Beds are excellent. Unfortunately I got food poisoning after our late night dinner at the busy hotel restaurant. So it was a very tough night for me. At checkout, when I mentioned how sick I was at night, the cashier said she would talk to the restaurant staff (I had the daily special, fish); and she was kind enough to take off charges for a breakfast I couldn't have -- though not for the dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Graham Couples - 14/11/2017
« Apart from your breakfast staff we had an enjoyable stay. »

Although you must have had 4 staff on duty at breakfast not one of them spoke to us. A cheery good morning would have been good or even can I be of assistance .

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM L., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Doug E. Couples - 29/10/2017
« Too hot and noisy to sleep without air conditioning »

Despite day time highs in the mid-20s the a/c was off for the season as a matter of hotel policy. The room was far too hot to sleep with the window closed, and even with the window open it took until 2 am to reach a reasonable temperature. And to do that required dealing with high levels of noise from the autoroute. Hotel management should know this situation, and should make a/c available until it is cool enough at night to be able to sleep with the window closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOUG E., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Anonymous Business - 28/10/2017
« Nice hotel - crappy wifi »

Hotel facilities are, albeit the rooms are a somewhat outdated compared to more recent novotel hotels (e.g. Avignon). However the fitness room and the spa services make up for this. Sadly it is not possible to book an executive room. The reception desk staff is without exception very firendly and professional, any minor problem is immediately addressed by them. The weak point of this hotel is the wifi: although I have made the remark numerous times to the hotel direction, the wifi of this hotel is completely useless: it is impossible to access my employer's website, a banking application, even skype is locked in this hotel (youtube is accessible though). This is more than likely due to an excessive tracking of the traffic. The provider of this wifi is different from the usual accor group hotels front-end (the mercure a bit further down the road uses the same outdated interface), I don't see how this can still be justified in these times. It is not even possible to choose a paying option for the week to have at least access to the whole of the internet...)

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT D., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Anonymous Families - 27/10/2017
« Mr »

Overall quite good, but the temperature inside the room was way too high. We have tried to turn on the air conditioning but it only made a lot of noise and didn't help at all. Opening the window was not an option due to the traffic outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

AccorHotels certified review
Anonymous Families - 19/10/2017
« Very nice »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear SirANTHONY L., We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

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