Hotel - Novotel Valence Sud
Novotel Hotel Novotel Hotel

Novotel Valence Sud Hotel

4.0/5 943 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • FREE PRIVATE OUTDOOR CAR PARK
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • FITNESS AREA WITH SAUNA
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

The Novotel Valence Sud hotel: 106 rooms, a riverside restaurant, a sauna, a fitness center and Tesla charging terminals, as well as monthly Jazz&Lounge evenings (entrance fee applies) and brunch every Sunday morning. All especially for you.

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 106 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 1 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 4,523 reviews

Our guest reviews for Novotel Valence Sud

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 943 reviews
M. Business - 14/07/2018 AccorHotels certified review
« Convenient hotel for short stay »

As Platinum member of Accor membership club, I expect to get a quiet room well located in the hotel. And at every check in in this hotel, i have to claim for another room than the one selected by the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We take into account your remark for your next stay. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Fjt Families - 12/07/2018 AccorHotels certified review
« Rude staff, unhelpful, busy chatting and rude. »

Unfortunately staff were rude, had no time for guest and busy chatting and wandering around, rude to talk to. At the restaurant the waitresses were extremely unfriendly and busy chatting at the bar. Rooms dated and smells. We are extremely disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience in our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to our restaurant personnal. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Wouter V. G. Families - 10/07/2018 AccorHotels certified review
« Everybody was sick after eating in your restaurant »

The hotel is ok and the rooms were ok as well. Unfortunately we decided to eat in the restaurant in the evening and as a consequence, everybody was sick the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience in our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Nick L. Friends - 03/07/2018 AccorHotels certified review
« Helpful staff and pleasant location »

Everything OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Have a nice summer. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Carole Couples - 26/06/2018 AccorHotels certified review
« A Lovely stay in beautiful surroundings. »

We only stayed one night as we were touring. The hotel and staff were lovely and we enjoyed the food very much. We felt very secure and were able to relax and enjoy our time in Valence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Anonymous Couples - 12/06/2018 AccorHotels certified review
« Good hotel but poor restaurant »

We really like the hotel & have stayed there twice before. We had a lovely suite with well appointed bathroom. The hotel’s facilities are good, including Tesla Superchargers & being dog-friendly. However, the bar service was really poor & our meal in the restaurant was very poor. I ordered prawns, which smelled ‘off’ & tasted ‘off’. The dish was returned uneaten. My husband’s pasta was swamped in cheese. We left the restaurant deciding to have a large breakfast the following morning as our dinner was so awful. Our breakfast was eaten at 10am surrounded by staff clearing everything away 30 minutes before breakfast was due to finish. The reception staff were efficient & friendly. However, the restaurant ‘experience’ for dinner & breakfast left us feeling very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL M., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We offer on your Aclubcard 1250 points for this inconvénients. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Couples - 11/06/2018 TripAdvisor review
« Good hotel but Restaurant decidedly lacking »

We’ve stayed here twice before. Hotel facilities are good, including Tesla Super Chargers. Spacious suite, comfortable bed, well appointed ensuite bathroom. Restaurant was previously quite good but the menu was limited. Served large prawns which were off & a pasta dish swamped in cheese. Bad service in the bar too. Breakfast was spent with staff clearing everything away around us 30 minutes before closing. Off putting. Good place to stay while driving across France with helpful reception staff but we’ll find a restaurant elsewhere!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud

B. J. Couples - 07/06/2018 AccorHotels certified review
« Mrs »

Very professional and friendly! Understanding for handicapped people. Although the stairs could have been made with ramps for easy access!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Anthony Business - 06/06/2018 AccorHotels certified review
« Garden of Eden on the banks of the Rhone »

The waterfall where the small gully feeds into the creek is a soothing backdrop to the outside terrace. The walking / running track along the river is close and easy and you can do a 5 km loop quite easily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Colin N. Couples - 02/06/2018 AccorHotels certified review

Comfortable rooms well appointed but stay spoilt by poor dining experience. Dishes offered in restaurant were not up to standard to be expected. This is not the first time we have felt this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear : Thank you for taking the time to tell us about your experience at the Caesar Park Buenos Aires. I am sorry that your restaurant experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Park, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

T. Couples - 31/05/2018 AccorHotels certified review

Evry person of the Novotel team was perfect and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Geo Business - 30/05/2018 AccorHotels certified review
« Typical underwhelming Novotel experience »

Stayed at dozens of Novotels over the years and this one was no different to the others. Understaffed, not enough English speaking and over priced. Also not impressed with French only menus in the restaurant. The Spanish, Italian and Dutch customers nearby were not impressed either. Sheer arrogance from Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Anonymous Couples - 29/05/2018 AccorHotels certified review
« Satisfied except for the restaurant »

Very happy with the facilities of the hotel but we find that the restaurant has changed its menu which is no longer to our liking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

A. H. Friends - 24/05/2018 AccorHotels certified review
« Good »

Very comfortable , clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Anonymous Families - 22/05/2018 AccorHotels certified review
« Nice overnight stay, simply check-in/-out experience, breakfast ok, but taste of scrambled eggs was awful »

all in all a very good stay. Very nice staff all over. Room for improvement: - scrambled eggs at breakfast - opening the windows in our room on 5th floor (501) was possible, but due to the location directly above the kitchen not feasible. A bit of a disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Anonymous Couples - 20/05/2018 AccorHotels certified review
« Room good, welcome good, dinner menu too limited.As anove »

As above, but we will not be staying in Novotels again unless bar service and dinner menu is improved considerably. The steak which we had at dinner was like old boots with no flavour. The breakfast was fine. There was no milk in the room although there was tea & coffee!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL R., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

V. Business - 13/05/2018 AccorHotels certified review
« Good business hotel »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Geachte PAUL V., Wij stellen uw opmerkingen over uw verblijf in Novotel Valence Sud erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Stephen G. Couples - 11/05/2018 AccorHotels certified review
« Hotel good but could be better »

We stayed at the hotel a few years ago and came back since it had been so good. The hotel is starting to show its age and needs updating. The food was quite ordinary and disappointing. The shower was very difficult to work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Kenneth M. Couples - 10/05/2018 AccorHotels certified review

Disappointed with the menu being total in french. The waiter said only french language available. Have been staying at Novotel for many many years and never had this before. When travelling we always stay at two Novotel hotels on subsequent nights and now it seems that all Novotels have the same menu so it means our choice is limited on the second day to that available on the first day. Our next day this time was at Macon Nord and again the exactly the same as at Valence Sud but here they did have an english version. The style of the menu is cumbersome sitting at a table and having to unfold into a large sheet with the various items on the table it is easy knock these over. Considering that many of your guests are non french it has to be stupid to have only a french version of the menu. Or do you only want french people? Your management at accor should think again. Sorry but the whole thing is not to my liking and we will be looking to find alternative hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH M., Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Anonymous Solo - 09/05/2018 AccorHotels certified review
« Everything was perfect, exept the water in the bathroom from the aircondition »

A warm welcome, helpful people.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Valence Sud. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

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