Hotel - Sofitel Gold Coast Broadbeach
Sofitel Hotel Sofitel Hotel

Sofitel Gold Coast Broadbeach Hotel

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4.5/5 2,886 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 13 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Spacious, uncluttered and filled with natural light, guest rooms at Sofitel Gold Coast Broadbeach offer a peaceful haven, providing everything needed for a perfectly restful night's sleep - including the supremely comfortable Sofitel MyBed and a pillow menu. Each room at this elegant Gold Coast hotel room features a large marble bathroom with luxury French toiletries, an LCD TV with movie channels, robes and slippers, a minibar, and a private balcony with spectacular views over the hinterland or ocean.

  • 296 rooms
  • 269 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 152 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 14,225 reviews

Our guest reviews for Sofitel Gold Coast Broadbeach

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,886 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Ron E. Couples - 19/06/2018
« Mr Ron E. »

We enjoyed the upgrade and the view very much although an sunny room would have been preferred. The room was clean and tidy and spacious. Our only real problem was with the Bistro on 3. The service friendly but one night the bread was very stale, another night the side dishes came after the main meal was completed, and another night we waited for more than hour to be served. Besides that the front desk and concierge were very helpful. we would happily stay at your hotel again abnd would recommend to our friends

AccorHotels certified review
Frank Y. Business - 19/06/2018
« Excellent as always »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Frank , Thank you for taking the time to share your experience at Sofitel Gold Coast. I was so delighted to read that your enjoyed a magnifique stay. Thank you also for your loyalty with Accor Hotels as a classic member, we look forward to welcoming you back in the future! Warm Regards, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Friends - 19/06/2018
« Comfortable »

Staff excellent 7

AccorHotels certified review
Alicia E. Solo - 19/06/2018
« Perfect :) »

from the smiling face at check in ... to the friendliness of the staff at breakfast ... its always a wonderful experience at the sofitel broadbeach ... a special mention to Shamiah who is efficient, effective and a credit to your organisation.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Alicia, I would like to take this opportunity to thank you for your loyalty with Accor Hotels as a silver member. I am so delighted to read your experience at Sofitel Gold Coast was positive from start to finish. I will certainly pass on your praise to Shamiah. Thank you for sharing your experience, we look forward to welcoming you back in the future. Warm Regards, Amery Burleigh General Manager

AccorHotels certified review
Adam S. Business - 19/06/2018
« enjoyable, no issues to report »

Friendly staff, clean rooms, no concerns

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Adam, Thank you so much for your feedback about your recent stay at the Sofitel Gold Coast Broadbeach. I am so glad you had an enjoyable experience and look forward to welcoming you back again. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Scott Business - 19/06/2018
« Comfortable hotel »

Nice hotel that's in a good location. Gym was pretty small and limited equipment and pool was outside that could only be used during daylight.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Scott, We very much appreciate you taking the time to complete this survey regarding your recent stay and thank you for your continued support as one of our valued Accor Plus members. I am so glad you enjoyed the fabulous hotel location, and appreciate your feedback on the gym and pool. We will consider these areas moving forward and appreciate your honesty. We do hope to have the pleasure of welcoming you again in the near future. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Couples - 19/06/2018
« Stay was wonderful and relaxing »

Stay was very good. Room service was excellent, staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team specifically with In Room Dining. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Keegan Couples - 18/06/2018
« We had a lovely time »

Easy check in, great personal touch with a hand written card and a complimentary bottle of sparkling wine once they found out it was the day of our engagement. Great room and perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Keegan, Thank you for this fabulous feedback following your magnifique stay. We are so pleased you enjoyed your stay and in particular the care and attention from our friendly Ambassadors. Thank you for choosing to stay at the Sofitel Gold Coast Broadbeach and for sharing your experience. We hope to welcome you again in the near future, Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Couples - 18/06/2018
« Good but hotel needs refurbishment »

Pleasant but not as good as other Sofitel products I’ve experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, We very much appreciate you taking the time to complete this survey regarding your stay and thank you for your continued support as one of our Accor Plus Gold members. We have recently completed stage one of refurbishment to update carpet, blinds and fresh paint in the rooms and hope to commence the next stage in the near future. We do hope to have the opportunity to welcome you back and create a magnifique experience for you once this is complete. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Business - 18/06/2018
« Comfortable »

Restful

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Samantha Business - 18/06/2018
« Everything was as I expected. »

the staff were very friendly and helpful The room was well appointed, quiet and clean

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Samantha, Thank you for your loyalty as a valued Le Club Accor Hotels member in choosing to stay with us at the Sofitel Gold Coast Broadbeach and for sharing your kind comments I am so glad you enjoyed your room and our ambassadors were friendly and helpful. It is always a pleasure to receive positive feedback. I will share your comments with our ambassadors. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
David G. Business - 18/06/2018

good stay

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, As a valued Le Club Accor Hotels Classic member I would like to take this opportunity to thank you for choosing to stay at Sofitel for this recent Gold Coast stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Catherine Couples - 18/06/2018
« Very nice »

The room was nice however it was showing signs of tiredness.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Catherine, Thank you for taking the time to share your experience at Sofitel Gold Coast. I would also like to take this opportunity to thank you for your loyalty with Accor Hotels as a classic member. It sounds like you enjoyed a pleasant stay with us. We look forward to welcoming you back in the future! Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Steve M. Business - 18/06/2018
« Hit & miss »

All staff were very friendly. The restaurant failed miserably with our entrees taking over an hour to come out & that was from a limited set menu and the restaurant not being busy! One of our rooms was cancelled without notice even though it was prepaid, it took 30 minutes for me to free up another room for an employee to use, I was not impressed. The conference staff were very good and assisted with all requests very well (special mention to Tai on the Thursday & Emily on the Friday, both great)

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, As a valued Le Club Accor Hotels Classic member I would like to take this opportunity to thank you for choosing to stay at Sofitel for this recent Gold Coast stay. I am sorry to hear that your dining experience was not right and will pass this feedback on to our Food and Beverage Manager to monitor with the team. We appreciate your feedback and would love to have the opportunity to welcome you back again in the future, Sincerely, Amery Burleigh General Manager

AccorHotels certified review
D T. Business - 18/06/2018
« Somewheer to sleep and park my car. »

Somewhere to sleep between work.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to share your feedback about your recent stay. We look forward to welcoming you back again. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Amber Couples - 18/06/2018
« Great but food wasnt crash hot »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Amber, Thank you for sharing your experience with us. It sounds like you enjoyed a lovely stay. It is always good to receive feedback on areas we can improve on. I will certainly pass on this feedback to our Food & Beverage Manager. Thank you again for sharing your experience, we look forward to welcoming you back in the future. Warm Regards, Amery Burleigh General Manager

AccorHotels certified review
Sharon H. Business - 18/06/2018
« State Manager QLD »

Satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. H., Thank you for taking the time to share your feedback with us. I am so glad you had a satisfying stay with us at the Sofitel Gold Coast Broadbeach. We would love to welcome you back again. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Business - 18/06/2018
« A pleasant stay »

Good good, nice and clean hotel and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for choosing Sofitel Broadbeach for this recent Gold Coast visit. I am sorry about the the wait times your experience. I was delighted however to read that you enjoyed a magnifique stay and that the room was gorgeous and clean. I will pass on your kind praise for our housekeeping team with the cleanliness mentioned, this is wonderful and they will really appreciate your feedback. It was our pleasure to look after you and we hope to welcome you back again in the future. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Tania Q. Business - 18/06/2018
« Absolutely perfect conference »

Accom great, fantastic views from my room, conference facilities excellent, food and kitchen could not be faulted with lots of compliments, service staff Mark and Swarteer absolutely caring and switched on, Sofie Snow in events very professional and efficient, nothing is a bother for her, she is fantastic. Would highly recommend this hotel to anyone, whether it be business or leisure. I have already called Katarina at Business Retreats who recommended you and told her how happy we were with everything

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Tania, Thank you for this fabulous feedback following your magnifique stay. We are so pleased you enjoyed your stay and in particular the care from our friendly Ambassadors. Feedback such as this goes a long way in encouraging the same Magnifique service consistently to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amery Burleigh General Manager

AccorHotels certified review
Michele A. Business - 18/06/2018
« very good service »

had a great time great food , room was good staff were all so helpful , only gripe was going for breakfast there never seemed to be any one at the desk to check you off the list very short staffed in the mornings which was annoying as we were running to a tight schedule

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Michele, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. Thank you for posting this great score following your recent stay! I will certainly pass your feedback regarding Breakfast to the F&B Manager. We are so pleased you enjoyed your stay and we hope to welcome you again in the future. Sincerely, Amery Burleigh General Manager

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