Hotel - Sofitel Gold Coast Broadbeach
Sofitel Hotel Sofitel Hotel

Sofitel Gold Coast Broadbeach Hotel

4.0/5 3,000 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 192.00 AUD Non member rate
From 192.00 AUD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 13 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Spacious, uncluttered and filled with natural light, guest rooms at Sofitel Gold Coast Broadbeach offer a peaceful haven, providing everything needed for a perfectly restful night's sleep - including the supremely comfortable Sofitel MyBed and a pillow menu. Each room at this elegant Gold Coast hotel room features a large marble bathroom with luxury French toiletries, an LCD TV with movie channels, robes and slippers, a minibar, and a private balcony with spectacular views over the hinterland or ocean.

  • 296 rooms
  • 269 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 152 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 16,328 reviews

Our guest reviews for Sofitel Gold Coast Broadbeach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,000 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Fran K. Couples - 08/12/2018 AccorHotels certified review
« Wedding Anniversary »

We always enjoy staying at Sofitel Broadbeach. The staff are always very friendly and make you feel important. All areas are very clean and this hotel is very centrally located.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Fran, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as an Accor Plus member! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Renee Families - 08/12/2018 AccorHotels certified review

Lovely hotel, however I expected more from the restaurant. Menu wasn't very diverse for lunch and the coffee was horrendous! We didn't go back for breakfast as the coffee was so bad.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Renee, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. Thanks for sharing your experience with me - I have shared your feedback with our chefs & Food and Beverage ambassadors to review what we currently do & have to serve you better on your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be more magnifique than the previous one. Sincerely, Chris Bellmaine Front Office Manager

Robyn Couples - 08/12/2018 AccorHotels certified review
« Comfort, service and convenient location. »

Exceptional service in very convenient location. We love staying at Sofitel Broadbeach.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Robyn, We very much appreciate you taking the time to complete this survey regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as one of our Accor Plus members! It is always a pleasure to receive positive ratings and constructive feedback. I will ensure that your comments are shared with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to the Gold Coast. Sincerely, Chris Bellmaine Front Office Manager

Sharyn Y. Families - 08/12/2018 AccorHotels certified review
« Yearly getaway »

Always welcoming staying at the soffitel come back year after year with my daughter and this year we had a baby come along too

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sharyn, I would like to take this opportunity to thank you for your loyalty as a gold Accor Hotels member. I am so pleased to read that you had a magnifique stay and that Sofitel Gold Coast is your preferred hotel for your annual holiday. We look forward to welcoming you back in the future for another magnifique stay! Warm Regards, Chris Bellmaine Front Office Manager

Abdekdous Families - 08/12/2018 AccorHotels certified review
« Exlent »

Very good always I’m choosing softel That my fivert hotel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr A., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as an Accor Plus member! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Catherine Couples - 08/12/2018 AccorHotels certified review
« Excellent as usual »

Relaxing and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Catherine, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback, especially from a Platinum member! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Anonymous Families - 08/12/2018 AccorHotels certified review
« Pleasurable Holiday »

Enjoyed stay at hotel as usual. Staff very friendly and helpful. Accor Membership welcome not to usual standard. One of the beds in room very uncomfortable and lumpy/dips in mattress. I did not report this until I was leaving and reception were going to check bed before next occupancy.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Helen C., We very much appreciate you taking the time to complete this survey regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as one of our Accor Plus members! It is always a pleasure to receive positive ratings and constructive feedback. I'm glad you enjoyed your stay although I'm concerned by the bed and lack of loyalty welcome. I assure you this will be looked into. I will also ensure that your comments are shared with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to the Gold Coast. Sincerely, Chris Bellmaine Front Office Manager

Mandy Couples - 08/12/2018 AccorHotels certified review
« Fantastic -great location »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mandy, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Mabel L. Friends - 07/12/2018 AccorHotels certified review

Experience was generally good . However, when we were checking out, requesting for the refund of our cash deposit, we had to wait more than 15 minutes to get the approval. Also the woman addressed me by my first name, and commented that we should have come down earlier. That was really rude, the counter had no other customers but 3 of our friends. We were not in a rush, but had Never encounter the long wait for the refund of our deposit before. Customer should be addressed as Mr. or Mrs. This is Sofitel, not a cheap hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms. L., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. Thanks for sharing your experience with me - I have shared it with our Front Desk ambassadors to review what we currently do in terms of releasing deposits back to our guests to serve you better on your next stay with us. I would like to apologise for the inconvenience experienced. Thank you again for sharing your experience, and we hope your next visit will be more magnifique than the previous one. Sincerely, Chris Bellmaine Front Office Manager

Kevin Business - 07/12/2018 AccorHotels certified review
« Gold Coast overnight »

Well located however noise from construction site nearby was disturbing at 6:30am! Room was comfortable and reasonable views - large building in front blocks the best views of the ocean. No executive lounge is an issue.

Lesley U. Couples - 07/12/2018 AccorHotels certified review
« relaxing and enjoyable experience »

we had a lovely time again at Broadbeach with dinner in bistro on 3 the first night where Mark as usual looked after us perfectly and then in Room 81 with Leitcha who again was a wonderful host both meals were perfect and we also where pleased to meet the new Breakfast Manager Nan she was lovely

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms U., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as an Accor Plus Platinum member! It is always a pleasure to receive positive feedback. I will share your comments with our F&B team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Dan Business - 07/12/2018 AccorHotels certified review
« excellent location with nice views and nearby restaurants »

Very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Dan, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as a Platinum Le Club member! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Terence Solo - 06/12/2018 AccorHotels certified review
« Sofitel Broadbeach »

I only stayed one night and found it to be a good experience. I have stayed here several times and always return. Its a good location and the service is good.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Terence, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as an Accor Plus Gold member! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Bernard K. Business - 06/12/2018 AccorHotels certified review
« A great place with wonderful staff »

I was there for a conference and really enjoyed all aspects of my stay from my room to the food and service.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr K., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I'm so glad the conference went well! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Anonymous Business - 06/12/2018 AccorHotels certified review
« Escape »

Although a work conference it was a pleasant break from the normal life routines.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms S., We very much appreciate you taking the time to complete this survey regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive ratings and constructive feedback. I will ensure that your comments are shared with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to the Gold Coast. Sincerely, Chris Bellmaine Front Office Manager

David Business - 06/12/2018 AccorHotels certified review
« Two night stay was very comfortable,however the rooms are a little tired. »

The staff were extremely pleasant and friendly. Food and beverages were great, although the takeaway coffee purchased was small for the price. The ceiling height in the bathroom was quite low also given i'm 6'4" I nearly broke my hand hitting the ceiling lifting up my arm to put on deodorant. Otherwise was a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David, We very much appreciate you taking the time to complete this survey regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive ratings and constructive feedback. I'm glad to read you enjoyed the food and beverages at the hotel, however I'm sorry to hear that you hurt your hand. I hope it's ok. I will ensure that your comments are shared with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to the Gold Coast. Sincerely, Chris Bellmaine Front Office Manager

Alison O. Couples - 06/12/2018 AccorHotels certified review

It was amazing the staff was incredible

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms O., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Anonymous Couples - 06/12/2018 AccorHotels certified review
« Good »

The staff were very professional and the room was very tidy, but the bed and pillows were too soft. NOt everyone likes soft pillows and they alos do not like mattress toppers. People with bad backs need a hard bed and pillow

Dave Couples - 06/12/2018 AccorHotels certified review
« Friendly staff great location »

My Second staff in the Sofitel. The check in is a smooth process. Breakfast was good. Staff were super friendly. Car park is reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David, We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as an Accor Plus Gold member! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Bellmaine Front Office Manager

Lynn Couples - 06/12/2018 AccorHotels certified review

Staff were professional and helpful. The meals were wonderful and our experience was overall good.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Lynn, We very much appreciate you taking the time to complete this survey regarding your stay at the Sofitel Gold Coast Broadbeach and thank you for your continued support as one of our Accor Plus members! It is always a pleasure to receive positive ratings and constructive feedback. I will ensure that your comments are shared with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to the Gold Coast. Sincerely, Chris Bellmaine Front Office Manager

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