Hotel - Sofitel Gold Coast Broadbeach
Sofitel Hotel Sofitel Hotel

Sofitel Gold Coast Broadbeach Hotel

Our hotels AccorHotels
4.5/5 2,853 reviews
All hotels in Broadbeach
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 212.00 AUD Non member rate
From 212.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 13 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Spacious, uncluttered and filled with natural light, guest rooms at Sofitel Gold Coast Broadbeach offer a peaceful haven, providing everything needed for a perfectly restful night's sleep - including the supremely comfortable Sofitel MyBed and a pillow menu. Each room at this elegant Gold Coast hotel room features a large marble bathroom with luxury French toiletries, an LCD TV with movie channels, robes and slippers, a minibar, and a private balcony with spectacular views over the hinterland or ocean.

  • 296 rooms
  • 269 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 152 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Crib on request
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 13,461 reviews

Our guest reviews for Sofitel Gold Coast Broadbeach

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,853 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 18/04/2018
« Commonwealth Games Fever »

Imagine booking accommodation during the Commonwealth Games and actually receiving an upgraded room? Imagine receiving a treat in your room with delicious little pastries fashioned into Commonwealth games sporting implements? Imagine receiving premium service during such a major event on the Gold Coast? Only the Sofitel Gold Coast can deliver such service. It is an absolute pleasure to visit this venue. The service is unrivalled. Thank you for making our stay such a pleasure.

AccorHotels certified review
Shane Families - 15/04/2018
« friendly staff, great location »

From arrival to leaving the staff were very friendly and helpful. The hotel is located in the heart of Broadbeach.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Shane, Thank you for your lovely feedback following your recent stay with us here at the Sofitel Gold Coast Broadbeach. I was absolutely delighted to read your comments and see that from arrival to departure it was our friendly and helpful Ambassadors that we re the highlight of your stay. We are really fortunate to be so well located here in the heart of Broadbeach and I am so pleased that this enhanced your visit. We hope to look after you again in the near future, Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Couples - 15/04/2018
« We had a great time, your staff were terrific. »

The reception staff were super, nothing was too much trouble. Concierge desk was really good from start to finish. Housekeeping was faultless. Enjoyed a lovely meal (and breakfasts) at the bistro.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I was delighted to read your survey comments and see that you enjoyed a magnifique stay here with us at the Sofitel Gold Coast Broadbeach and in particular the care from our friendly Ambassadors, the Reception team and Concierge team mentioned as well as the lovely compliment of the faultless housekeeping. This means a lot to us and will be shared with these teams. Thank you for choosing to stay with us and for taking the time to let us know about your experience. We would love to welcome you back again in the near future. Warm regards, Amery Burleigh General Manager

TripAdvisor review
warina2018 Family - 15/04/2018
« broadbeach great stay »

wonderfull location pleasent staff from the time we arrived to when we left to go home to north queensland verry friendly and helpfull staff the artwork was orignal got to meet the artist and put our mark on one of the paintings so we are there hanging up in the hotel or should i say our finger prints are the lovley man at breakfast was worm and welcoming.loved it all!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour warina2018, Thank you for this delightful review following your recent Gold Coast stay here with us at Sofitel. The artwork by talented Chern'ee Sutton who also created Borobi the Commonwealth Games Mascot's paw print designs is absolutely spectacular and we are so thrilled to have had the honor of showcasing her beautiful work here at the hotel. How special that you got to meet her and enjoy her beautiful art. Thank you for your lovely comments on the friendly and helpful service form our Ambassadors from the start to the finish of your stay and the warm welcome received. It was our pleasure to look after you and we so appreciate your sharing of this experience. We hope to welcome you back again when next visiting the Gold Coast. Merci and warm regards, Amery Burleigh

AccorHotels certified review
Mohammad H. Families - 14/04/2018

We really enjoyed staying in your clean and lovely Hotel. Your staff were highly helpful and friendly at reception. Also personnel at concierge were well informed and ready to answer any question

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I am delighted that you enjoyed a magnifique stay here with us at the Sofitel Gold Coast Broadbeach and in particular the care from our friendly Ambassadors, notably our Concierge team with their assistance and answering of questions and the cleanliness of the hotel. Thank you for choosing to stay with us and for taking the time to let us know about your experience. We would love to welcome you back again in the future. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Families - 13/04/2018
« Satisfied with our stay »

Overall was very enjoyable, however due to the common wealth games taking place it was harder to locate

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I was delighted to read your survey comments and see that you enjoyed a great stay here with us. I am sorry that it was harder to locate at the times of the Commonwealth Games, we are usually much easier to come into and are now back to pre games easy access mode. We appreciate your letting us know about the pool which we will look into, thank you. Thank you for choosing to stay with us and for taking the time to let us know about your experience. We would love to welcome you back again in the future. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Amy Friends - 13/04/2018
« Fun »

It was very nice and the staff were very helpful and the buffet breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Amy, I was delighted to read your survey comments and see that you enjoyed a magnifique and fun stay here with us at the Sofitel Gold Coast Broadbeach and in particular the care from our helpful Ambassadors and the great buffet breakfast. Thank you for choosing to stay with us and for taking the time to let us know about your experience. We would love to welcome you back again in the future. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Stacey Families - 12/04/2018
« Location, service, quality of hotel and breakfast all great »

We thoroughly enjoyed our stay at the Sofitel Broadbeach. The room was spacious and the quality of the bed and pillows made for a great night sleep. We really enjoyed the variety and quality of the food at breakfast each morning. The service was first class from all staff we encountered. The location was perfect for our needs and was so close to the restaurants, beach and other facilities we needed. It was a perfect spot to stay and enjoy our experience at the Commonwealth Games.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Stacey & Denise, Thank you so much for letting us know about your recent stay with us at the Sofitel Gold Coast Broadbeach during the Commonwealth Games. I was so happy to read that you enjoyed the spaciousness of the room and variety and quality of the breakfast options. It was wonderful to see your lovely praise in particular for our Ambassadors and am glad that you felt really well looked after with first class service. We would love to welcome you back again soon, Kind regards, Amery Burleigh General Manager

AccorHotels certified review
Sean P. Couples - 12/04/2018
« Foyer and room old fashioned and not up to standard for a 4 star hotel »

Check in and out staff pleasant but only 1 person working, had to wait in line for 10 mins to check out. Ordered a bottle of wine in room, after 10 mins they phoned to say wine wasn't available, they recommended another variety which took another 10 mins to get delivered. Wine was horrible (only drank 1/4 bottle) and it was more expensive than my original choice, which they didn't inform me of. Room was very tired and dated, clean but not a nice welcoming feeling. Breakfast was average, coffee was terrible, which in this day and age isn't acceptable. Overall my wife and I were very disappointed with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sean, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that you were disappointed with the wine ordered and the coffee, and we appreciate your honest feedback in this regard. While we have recently completed stage one of refurbishment here at the hotel with new carpets, paint and blinds we hope to commence our next stage in the near future, and we would love to welcome you back again once this has been complete. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Families - 12/04/2018
« Absolutely Wonderful »

I love staying at the Sofitel GoldCoast! The facilities and staff are exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, What a gorgeous review to receive following your recent return stay here with us at the Sofitel Gold Coast Broadbeach. We love hosting you and looking after you here and we really appreciate your kind words on our exceptional staff. This means a lot to us and we hope to have the chance to welcome you again soon, Many thanks and warm regards, Amery Burleigh General Manager

AccorHotels certified review
Ian Solo - 12/04/2018
« Excellent »

Really first class, great staff, very comfortable room, restaurant good, close to everything a really enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ian, Thank you so much for your lovely comments following your stay here with us at the Sofitel Gold Coast Broadbeach. It was fabulous to read that you had a first class magnifique experience with some great service from our team, comfortable room, great restaurant and the close proximity of our location enhancing your stay. We appreciate your feedback and would love to host you again in the future. Merci, Amery Burleigh General Manager

AccorHotels certified review
Peter Business - 12/04/2018
« Great hotel, great service »

Best hotel on the Gold Coast, really nice room, huge TV and friendly service. Could not have asked for more

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Peter, Than you for this fabulous feedback following your recent magnifique stay with us here at Sofitel Gold Coast Broadbeach. I was so happy to read your lovely comments and see that you named us as best hotel on the Gold Coast, thank you so much! It certainly is our pleasure to look after you and I am glad that you felt really well looked after with friendly service and enjoyed your room. We hope to welcome you back again in the near future. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Solo - 12/04/2018
« Good »

Stay was alright, room overpriced for what it was.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for sharing your experience regarding your recent stay. I am pleased that this was generally a good stay for you. I am sorry that you felt it was overpriced at this time with the Easter long weekend, the rates do fluctuate throughout the year and at some times are more expensive than others. We would love the opportunity to welcome you back and create a magnifique stay for you in the future. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Anonymous Couples - 12/04/2018
« it was OKAY »

I loved the reception area, but the room (which is most important) was below expectation. The room was a bit damp, dark and I had to kill a cockroach in the closet crawling through the shower robes which I never used after seeing that. The bathroom is in urgent need of renovation. There is nothing I liked about the bathroom. It looked like a bathroom in a suburban motel; not really hotel-quality. On the bright side, the location was brilliant with easy access to all kinds of public transportation. All staff were very friendly and the daily room cleaning service was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for your feedback following your recent stay. While we have regular pest maintenance on occasion they can enter rooms when the balcony doors are open and I am really sorry that you experienced this with the cockroach during your stay. We appreciate you letting us know so that we may follow this up. I am sorry that the room was not to your expectations, notably the bathroom. We have recently completed stage one of refurbishment to update carpet, blinds and fresh paint in the rooms and hope to commence the next stage in the near future. We do hope to have the opportunity to welcome you back and create a magnifique experience for you once this is complete. Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Tony B. Families - 12/04/2018
« Fantastic!! »

Great Hotel, Location and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Tony B, Thank you, we so appreciate your comments following your recent return stay with us here at the Sofitel Gold Coast Broadbeach. It is always really great to read comments such as yours about our friendly staff, this is so important to us here and I am delighted that this and the great location made your stay that much more enjoyable. Thank you for choosing to stay with us, we appreciate your continued loyalty and hope to welcome you aback again soon, Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Kim B. Business - 12/04/2018
« A beautiful, luxurious stay »

Fantastic! Couldn’t fault. Every area was amazing. Incredible attention to detail and so professional

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Kim B, I am so pleased to see that you enjoyed your recent magnifique stay with us at the Sofitel Gold Coast Broadbeach. Thank you for this fabulous review. It sounds as though it was a smooth and luxurious stay and the attention to detail and professionalism of our team enhanced your experience. Thank you for taking the time to tell us about your stay. We hope to have the pleasure of looking after you again in the future, Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Nicole N. Families - 12/04/2018
« Can't fault the service at all. »

A very short stay, but a good one! I always stay at the Hilton on the coast. I found the Sofitel much more accommodating. We arrived before official check in time, and Nicole took our number and advised she would call us when the room was ready. She did! Very much appreciated. Every staff member we encountered was very helpful and friendly. The hotel should be commended for this. The staff at breakfast were amazing. The Maitre d and his staff were very busy, yet still personable and seemed to enjoy their work.

AccorHotels certified review
Sean D. Business - 11/04/2018
« Not in par with other Sofitels »

Room and views were nice. There was no service at the pool, you had to enter the restaurant to make an order. Wifi was very poor over at the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sean, Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. We really appreciate your continued loyalty in choosing our hotel. I am pleased that you enjoyed your room and view on this visit, and am sorry that your pool experience did not meet your expectations with regards to the service and the wi-fi; please allow me to express my sincerest apologies. Thank you for letting us know about this, we will follow up and really appreciate your honest feedback. We hope to have the chance to welcome you back and serve you better in the future, Warm regards, Amery Burleigh General Manager

AccorHotels certified review
Bruno D. Families - 11/04/2018
« a Long Weekend for The Commonwealth Games »

Stay Over during the Commonwealth Games

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Bruno, Thank you so much for letting us know about your recent stay with us at the Sofitel Gold Coast Broadbeach. Thanks for sharing that we can improve the cleanliness further, this is really important to us, we appreciate this and will follow up with our team. We do hope to welcome you back again soon and ensure that you receive the loyalty drink vouchers next time that you should have received this stay. Kind regards, Amery Burleigh General Manager

AccorHotels certified review
Abigail A. Couples - 11/04/2018
« Great birthday getaway »

Amazing experience at Sofitel Broadbeach, I had booked it for my partner's birthday and we were upgraded on arrival and also sent a bottle of sparkling wine to our room! The room was amazing, we had lovely views over the hinterland and the facilities were great. We had a refreshing swim in the outdoor pool before going for drinks in the bar which we thought were great value. Check in and check out experience was slick and easy and would 100% recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Abigail, I am absolutely delighted that you and your partner enjoyed a magnifique Birthday stay here with us at the Sofitel Gold Coast Broadbeach. It sounds as though you had a wonderful, relaxing stay and I am so pleased you felt really special and well looked after with some time enjoyed at the pool before drinks and a seamless experience from our Reception team from start to finish. Thank you for choosing our hotel, it was our pleasure to look after you and we hope to have the opportunity to welcome you back again in the future. Warm regards, Amery Burleigh General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 212.00 AUD Non member rate
From 212.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 3 km Novotel Surfers Paradise
Novotel Surfers Paradise Hotel
From
From 144.00 AUD Non member rate
From 144.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.3 km Mercure Gold Coast Resort
Mercure Gold Coast Resort
From
From 110.00 AUD Non member rate
From 110.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BROADBEACH
See rates