Hotel - Novotel Mulhouse Bâle Fribourg
Novotel Hotel Novotel Hotel

Novotel Mulhouse Bâle Fribourg Hotel

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3.5/5 486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.They can accommodate up to 2 adults and 2 children and feature a minibar, tea and coffee making facilities and free Internet access.

  • 77 rooms
  • 54 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 61 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 1,968 reviews

Our guest reviews for Novotel Mulhouse Bâle Fribourg

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 486 reviews
AccorHotels certified review
Grant B. Couples - 14/04/2018
« Handy stop before the German or Swiss borders »

Friendly staff and nice to enjoy the spring sunshine outside for our aperitif. Dinner was correct with standard Novotel menu unfortunately the Chef s Specials did not include a vegetarian option for wifey. An old hotel but comfortable only minus is no lift and no offer to carry cases upstairs and noticed not even a ramp for people in need of a wheelchair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Concernaing the restaurant, with the new menu we have a best offer for vegetarian and we allowed to add the special meals from our Kitchen staff. I saw our remarks about the welcome drink and I understand but in France the rule is a welcome drink is valid only for one person during the stay. I apologizes if my colleague didn't you offer to help you with your luaggage, in this case don't hésitate to ask them. And if you prefer to have a room in the groundfloor, you can make remark in your booking. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Caroline Business - 29/03/2018
« Friendly staff »

Generally good, I was allocated a nice quiet room and it was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Thepat Families - 27/03/2018
« one night stay »

a bit disappointing as this hotel increased the usual price of the night by more than 100% due to an event in the surroundings. Boosting the tariffs is very opportunistic but one has to justify a quality range of services that matches the price range which actually doesn't!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! The Baselworld congress is an event in the year. All hotel between Mulhouse and Bare apply a event rate. This event during 1 week every year in march. Sincerely,

AccorHotels certified review
Kaspar K. Families - 26/03/2018
« Good service and friendly employees »

Good service and friendly employees but rooms could need a renovation or the price should be lower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Linda Couples - 19/03/2018
« one night stay »

Hotel is a convenient stopping place. its a bit out of town so no good if you want to visit Mulhouse. It was just what we needed though, not to far of the motorway. Good food and plenty of choice. Drinks were quite expensive. Staff on reception were very efficient on both check in and out. Bar staff/restaurant staff...some good, some seemed new - and needed a bit more training but all were pleasant and courtious. Room was comfortable and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Witthle, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Sadi Families - 12/03/2018
« Good for stop over »

Comfortable stay

AccorHotels certified review
Mario N. P. Families - 11/03/2018
« Good »

Efficient and reliable as I wanted.

AccorHotels certified review
Ken Solo - 25/02/2018
« Disappointed with check in speed and cleanliness of the carpets »

The check in experience is always too long. If I have an Accor card, why can‘t your system pull up a room and assign me in seconds, not minutes. Also, the furniture / beds / bathroom are great, but the carpets at this hotel need to be changed or cleaned.

AccorHotels certified review
Matt Families - 23/02/2018

3rd time staying at the hotel. Room and facilities good. Receptionist a bit rude

Our hotel has responded to the review
Our hotel has responded to the review

Dear M M. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Your feedback is very important to us. Please rest assured that we are taking the appropriate measures about your welcome in our hotel. Sincerely,

AccorHotels certified review
Tom Couples - 04/02/2018
« Overnight stay »

Close to the motorway when driving south over all a good stop off

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Keegan Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Ellie Families - 30/01/2018
« Enjoyable »

The room was clean and nice. Our room was a little small for 2 adults and 2 children. Washroom was nice and clean.

TripAdvisor review
Couples - 11/01/2018
« Return visit as base for Christmas Markets »

Second year running we have stayed , to be able to visit the excellent Christmas markets in nearby Colmar and Freibourg. The hotel was again welcoming, the room clean and the presence of our two dogs taken as the norm. The evening meal was excellent, with a good choice of local dishes and wines. The buffet breakfast was up to the usual high standards.

Our hotel has responded to the review
Our hotel has responded to the review

I thank you to take the time to comment your stay in our hotel. I'm pleased to learn you stayed a enjoy momeent with us. Your comments are very important for us. We 'll share your comments with the team. I wish you a good day. I hope to see next year for Chrismas Market 2018.

AccorHotels certified review
Van G. Couples - 03/01/2018

We had a good time. Although the beds were not very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Van Ginkel, Thank you for taking the time to tell us about your experience at the Novotel Mulhouse Bâle Fribourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We changed all mattress at the beginning of 2017. The new mattress are memorie foam mattress. I apologize if the new mattress don't come up your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
David Families - 30/12/2017
« Nice place to rest near Mulhouse »

Nice stop-by rest near Mulhouse. Hotel is clean and we were received with a warm welcome and our children was even able to choose a small present beside the Christmas tree. Restaurant was surprisingly good (better than two years ago).

AccorHotels certified review
Caroline Business - 22/12/2017
« Efficient, clean and friendly »

I love your staff, they really make the stay pleasant. I am learning to speak French and they make the effort to talk slowly and ensure I understand. The meal was very pleasant, which speaks well of the kitchen and the serving staff are knowledgeable and helpful. In addition, because I had to change my reservation (due to disruption of flights to an earlier leg of my journey) I cannot praise enough the helpfulness of the lady who helped me by telephone (I asked for local reservations when I called).

AccorHotels certified review
Donald Couples - 18/12/2017
« Pleasant base for Christmas Markets »

This was the second time we stayed in this hotel and we were as pleased as the first time.

AccorHotels certified review
Davide V. Business - 12/12/2017
« business travel stop »

good location for who is driving from Italy to Alsace to cut the trip for a rest. quality is according to novotel standards but with good price

AccorHotels certified review
Robert Couples - 11/12/2017
« Great bed, good food, pleasant staff »

Good, honest meal. Friendly staff. Wonderful duvet.

AccorHotels certified review
J L. Couples - 03/12/2017
« Good stay »

the room was good and comfortable and the breakfast was good

AccorHotels certified review
Traveller Families - 27/11/2017
« nothing to complain »

satisfied with the generous family rooms, excellent breakfast buffet and also with the restaurant in the evening. good value for money

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