Hotel - Novotel Metz Hauconcourt
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Novotel Metz Hauconcourt Hotel

3.5/5 734 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Badminton
    • Boules/petanque
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Choose the comfort that suits you, as a couple, with the family or for a business trip, the Novotel Metz Hauconcourt hotel has two comfort levels:

  • 132 rooms
  • 130 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 52 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 3,187 reviews

Our guest reviews for Novotel Metz Hauconcourt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 734 reviews
Family - 08/08/2018 TripAdvisor review
« Refurbishing ongoing.... »

There was a refurbish ongoing so some parts where closed and some smell of paint was present. The room we got would benefit from a refurbish to, but not much to complain about. Nice staff and good food and service in the restaurant

Antonio Families - 07/08/2018 AccorHotels certified review
« "Hot " happens... »

... and all the daily routine activities can become difficult or impossible. We thankyou the manager of the hotel restourant for having accepted in for dinner after 10pm. But like we said in person, receiving beers that are not chilled at the right temperature is not acceptable. We would prefer to ear that the fridges were out of service before receiving the drinks at the table.... and therefore have to claim for new ones. The rest of the hotel premises and infrastructures need urgently a cool refreshment as well.

Anonymous Families - 07/08/2018 AccorHotels certified review
« Nice staff but disorganised »

Room was as expected but the staff seemed a bit disorganised.

Per-inge K. Families - 03/08/2018 AccorHotels certified review
« Not feeling like I will come back »

Unclean feeling in general

Family - 30/07/2018 TripAdvisor review
« Two different levels of hotel under one name »

There are two different levels of accomodation in one type od standard room: one is quire normal for Novotels, the other is old and shabby. So one one can be sure which room will get. Swimming pool ok, but it is open from 9 am. Big parking. Four stars is too much.

Tamara Families - 29/07/2018 AccorHotels certified review
« A nice hotel for one night stop »

The hotel is conveniently located off the motorway. It provides silent nightsleeps and good breakfast. There is also an outdoor swimming pool to chill out.

Anonymous Couples - 29/07/2018 AccorHotels certified review

My only comments are regarding the refurbished room, there was not bedside table due to the side of the bed, the shower did not have a tray for putting soap & shampoo and the wash basin did not have a plug

P. Business - 23/07/2018 AccorHotels certified review
« Nice stay at Novotel »

Warm welcome, efficient check-in and voucher for free drink supplied automatically. Room OK - I think there is work going on to renovate rooms (needed) Bar and restaurant fine - outside area around pool fine as well (did sit inside though) Evening restaurant well manned and quality of food excellent! Breakfast - with tourist bus - went quiet well, as I noticed that staff had been adjusted accordingly and was able to cope with the big number of simultaneous guests, which normally means chaotic conditions, no availability of food on the buffet and unhappy customers. Not in this case!! So, big applause to the management for anticipating the need for more staff.

Simon Business - 19/07/2018 AccorHotels certified review
« Beautiful but a bit "old"... »

The hotel is a bit old on facilities: room had broken door, I had only a schampoo and not a bath mini-gel as always on Novotels and only one elctrical plug at desk (but two at bed...), not practical to work. Restaurant was OK, but pasta was extra-cooked. Positive point: the big TV and the silence, perfect!

Anonymous Families - 12/07/2018 AccorHotels certified review
« Mr tony breen »

Rooms were a bit dated, but beds were comfortable. Tea tray had only 2 paper cups when there were 4 of us. Breakfast was good. Reception couldn't find my booking, so had to provide my booking reference number. He said that this was because we had booked through accorhotels website. Boys loved the table football in the foyer.

Martin L. Solo - 07/07/2018 AccorHotels certified review
« Mr Martin L. »

Very good hotel very clean and we'll appointed .Restaurant good excellent

Uk R. Solo - 02/07/2018 AccorHotels certified review
« Very good place to stay when travelling long distance from the UK across Europe. »

Overnight stop and needed comfortable room, good parking, and good restaurant. Novotel Hauconcourt provided what I wanted and gave me an enjoyable visit.

Srinivas K. Business - 14/06/2018 AccorHotels certified review
« K. Srinivas »

It was a memorable one, very good housekeeping and a very large spread for Breakfast each morning ! Would like to come again.

Keith Couples - 12/06/2018 AccorHotels certified review
« Good, but cleaning could be improved »

All the staff were friendly and helpful. We appreciated the large and free car park. Breakfast was good. The room had effective and quiet air-conditioning and the cleanliness was fine, except for the toilet where there were still hairs from the previous occupant on the floor, which was disappointing. Overall we'd use this hotel again for a stopover.

Martin Families - 02/06/2018 AccorHotels certified review
« Pleasant hotel on edge of motorway »

Rooms and service as exppected from a Novotel. We liked the fact that bats, balls etc. were available for playing in the grounds. Even though it was only one floor a lift would have been useful for transporting luggage. My wife received a flower on checkout because it was Mothers' Day which was nice.

G. Couples - 29/05/2018 AccorHotels certified review
« Not the usual standard »

The service in the Restaurant was very unsatisfactory. Sittiong on the terrace nobody came out to ask what we wanted and had to go myself inside to request serfvice. The menu a la Carte has changed, but not for the better. In the room the provision of drinks very poor. No english b/fast tea, 1 pkt. of sugar, 2 small cups of milk both well past user date. Not good for 2 people in the room.

Rachel Families - 28/05/2018 AccorHotels certified review
« It was ok. »

It was fine, nothing very exciting. Not as nice as some Novotels I’ve stayed at. Staff pleasant enough, but not desperately friendly.

Inga Families - 06/05/2018 AccorHotels certified review

Prima

Mario M. Families - 16/04/2018 AccorHotels certified review
« Good »

Good

Andy J. Solo - 15/04/2018 AccorHotels certified review
« A very nice stay »

Good comfortable room with decent pillows. Restaurant food was tasty and fairly priced. Breakfast might be improved perhaps with more variety. See you again soon

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