Hotel - Novotel Metz Hauconcourt
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Metz Hauconcourt Hotel

16 ROUTE DE MAIZIERES LES METZ 
57280  HAUCONCOURT
FRANCE

656 reviews
TripAdvisor Rating Based on 656 reviews
See rates
Best price guarantee
From
From 84.00 EUR Non member rate
From 84.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Badminton
    • Boules/petanque
    • Table tennis
    • Volley ball facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the comfort that suits you, as a couple, with the family or for a business trip, the Novotel Metz Hauconcourt hotel has two comfort levels:

  • 132 rooms
  • 120 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 52 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 2,405 reviews

Our guest reviews for Novotel Metz Hauconcourt

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 656 reviews
AccorHotels certified review
Mrs D. A. Couples - 16/09/2017
« Overcharged »

Charged for breakfast. On recent stay. Did not book breakfast nor request breakfast. I'm extremely annoyed I used the fast check out.. otherwise I would have objected at the time. I would be grateful if I could be reimbursed. Mrs A.. 8/9/17- 9/9/17

AccorHotels certified review
Sandra B. Friends - 14/09/2017
« Expectations fully met as usual »

Very pleasant - friendly professional welcome, excellent meals and service, room clean and comfortable.

AccorHotels certified review
Paul Couples - 12/09/2017
« too expensive for a superior room »

Good enough. Warm on thw floor we were staying

AccorHotels certified review
Philip Families - 04/09/2017
« Satisfactory »

pleasant stay

AccorHotels certified review
Sarah Families - 30/08/2017
« Toddler was very happy »

The facilities at the hotel for my toddler were great - pool, playground, sandpit. The hotel itself was a bit tired for a 4 star and the shower didn't drain properly, but overall was ok. The staff were helpful and heated some food for our daughter outside of restaurant hours. Room service meal was excellent as was breakfast.

AccorHotels certified review
Karen Friends - 30/08/2017
« Great one night stopover »

Stopped on way to Switzerland 15/8/17 quite noisy neighbours, water in urn luke warm so tea undrinkable and heater for crepes not working. Return stop to Belgium 21/8/17 better, peaceful night, breakfast excellent, warm crepes !!

AccorHotels certified review
Nvt Families - 25/08/2017
« Functioneel »

Kort en functioneel

AccorHotels certified review
Kevin D. Families - 25/08/2017
« D. »

We have stayed at this hotel a number of times now. Although the hotel is comfortable and relatively clean we feel it is now need of refurbishment and care.

AccorHotels certified review
4blondes Families - 24/08/2017
« good location, nice hotel »

room, bed and location good. many travellers seem to be there for 1 night, just like us. Travelling with small children. the restaurant staff doesn't seem to understand that when you travelled all day with children, you need speedy service

AccorHotels certified review
Adriaan Couples - 22/08/2017
« Effective, efficient »

Hotel wat effective and efficient. No elevator, strange with suitecases and travel luggage. Restaurant expensive for what it is. Reception was efficient but not especially hospitable.

AccorHotels certified review
David P. Families - 20/08/2017
« Suitably accomodated »

We arrived past midnight, but were looked after promptly. Breakfast was good, although not a huge choice of cereal or cooked items. Nevertheless, we enjoyed our stay and would have liked to use the outside pool - if it wasn't for the cool weather.

AccorHotels certified review
Francesco Couples - 19/08/2017
« Satisfactory but not amazing »

I stop at this hotel every year because it's convenient and secure. They close the gate at night and I feel my car enjoyes an extra level of protection. But in my experience the rooms around the back are not amazing because the corridors are a bit smelly. I always enjoyed breakfast there but this summer the quality of eggs and baguettes was a bit disappointing. Said that I always go back because it's conveniently located on my holiday route

AccorHotels certified review
Tim W. Families - 19/08/2017
« worst experience after many stays in Novotel hotels »

Having arrived at 12.00am i was asked to make a 200 euro security deposit when i had paid in advance, which i have never been asked for before. the room wasn`t set up for us and after a late night travelling arrived for breakfast at 9.50 am to find the breakfast was being packed up and several items weren`t available (fruit juices). I very rarely complain but this was a disapointing visit.

AccorHotels certified review
Sc Families - 15/08/2017
« Comfortable visit »

Stayed overnight on route to Switzerland. Very convenient to motorway. Large comfortable rooms and enjoyable evening meal and breakfast. Good for overnight stay.

TripAdvisor review
Mark v Family - 15/08/2017
« Great service for a quick visit »

We just planned for a short visit on our way back to Holland. Turned out to be an excellent choice. Friendly guy at the desk helped us to our rooms (clean, good beds, shower). After a good night's sleep had a great breakfast in full dining room. Staff was working hard and serving a fresh meal! - would come back anytime

AccorHotels certified review
Norbert H. Families - 10/08/2017
« Plesant with recomendations..... »

Always a warm welcome for us and especially the kids which is great! To be honest: the hotel looks like it needs a modernisation. There are stains in the carpets in the hallway, colors are not modern, interior looks outdatet etc. etc. Unfortunately there were no connecting rooms at this hotel and since we are a family of five we needed to book a second room. Diner and breakfast were good! Also in the garden were several games available which is great!

AccorHotels certified review
Dvb Families - 03/08/2017
« Good spot for a stopover »

Rooms adequate, food satisfactory, bar very over priced, outdoor pool and games fantastic

AccorHotels certified review
Kbl Families - 02/08/2017
« Ok for 1 night »

We found the check in staff friendly. Our girls enjoyed fishing for their free gift toy. The room was a bit tired especially the bathroom but fine for 1 night. The food in the restaurant was fine but the service was a bit rude and slow. Breakfast was fine. Good to have a pool and lots of outdoor games like boules etc

AccorHotels certified review
Olivier V. Solo - 31/07/2017
« Good night sleep. Check-in procedure did not make me feel like having a gold card was worthy. »

I'm quite disappointed by the check-in procedure I've been through. First, my reservation was cancelled because the receptionist said that they did not get any news or reservation confirmation before midnight. When I said that I wrote a comment stating that I would arrive between midnight and 1.30 am when I booked the room, I've been told that the procedure was still to cancel my reservation. Basically what I wrote was useless as it hasn't been read. Next time I won't put any comment at all. I'm also surprised that without any news from me before midnight, no one tried to contact me to check if I was still coming or not even though I booked my room using my loyalty card number. Second of all, I usually get at least informed that I get a free drink because of my loyalty card and this time I was not notified of anything. Nor have I been told if my booking got upgraded or not because of my gold card status. Again, it felt like this card is just useless. The night sleep was good as usual. The service during the check-in was rather impersonal and just polite, but also almost careless.

AccorHotels certified review
Len B. Couples - 30/07/2017
« Mr & Mrs B. »

Hotel very busy, Saturday night at the start of the holiday season. Lots of families with small children, so plenty of hustle and bustle, and noise, late into the evening. Despite that, staff were courteous and attentive, especially on reception, and room preparation.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 84.00 EUR Non member rate
From 84.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 7.5 km ibis Metz Woippy
ibis Metz Woippy Hotel
From
From 73.00 EUR Non member rate
From 73.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 9.9 km hotelF1 Metz Centre Devant les Ponts
hotelF1 Metz Centre Devant les Ponts Hotel
From
From 27.90 EUR Non member rate
From 27.90 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 10 km ibis Metz Centre Cathédrale
ibis Metz Centre Cathédrale Hotel
From
From 53.60 EUR Non member rate
From 53.60 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Novotel Metz Centre
Novotel Metz Centre Hotel
From
From 94.00 EUR Non member rate
From 89.30 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HAUCONCOURT
See rates