Hotel - Novotel Metz Hauconcourt
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Novotel Metz Hauconcourt Hotel

3.5/5 771 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Badminton
    • Boules/petanque
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the comfort that suits you, as a couple, with the family or for a business trip, the Novotel Metz Hauconcourt hotel has two comfort levels:

  • 132 rooms
  • 130 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 52 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 3,535 reviews

Our guest reviews for Novotel Metz Hauconcourt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 771 reviews
Mark R. Business - 11/01/2019 AccorHotels certified review
« Overall nice stay in the hotel »

The staying was nice, the receptionist informed kindly about the new room I would get and concerning the raise of tourist tax.

Adrian D. Families - 06/01/2019 AccorHotels certified review
« Poor »

Rooms were poor and I was sick from the dinner

Sue Families - 27/12/2018 AccorHotels certified review
« Hotel modernised but restaurant disappointing »

Rooms are a big improvement and beds too. However the restaurant food is disappointing. Menu is limited, i am a vegetarian and always used to have an omelette but these are rare in any Novotel these days. It feels like they are justifying expensive prices but chicken salad by husband and son had was basically chicken nuggets! We stayed in this hotel at the end of October during the restaurant renovations and the chicken was of a higher quality then. Check-in was delayed by a coach arrival despite being there before they were allocated rooms! We use this hotel about 4 times a year and have been for the past 5 years.

Phil W. Couples - 26/12/2018 AccorHotels certified review
« Excellent accommodation w »

Newly and tastefully decorated public and private rooms. Excellent accommodations and good service in restaurant.

Simon Business - 19/12/2018 AccorHotels certified review
« Could be better for a Novotel... »

Room Ok but, not understandable, no space to put shampoo under the shower: absolutely not practical when you take it. Economies: only a 33 cl. bottle of water in the room and not anymore th 50 cl. one...cutting...cutting...cutting costs... Breakfast not enough (no yogurt, no fresh orange juice, not enough croissants)

Mr G. Couples - 18/12/2018 AccorHotels certified review
« Earning money replaces providing hospitality. »

Like being in the Black Hole of Calcutta except it was bloody cold. Room dismally lit and could not increase temperature. Had a room some 150 m from reception. First Accor hotel EVER where welcome drink was NOT provided for my wife. AND the more expensive drink was invoiced. Breakfast was also invoiced and we had neither taken it nor ordered it. Having come from Novotel Suites Coquelles, Calais the difference in standards was so noticeable. Will use Reims in future.

Madalina V. Families - 05/11/2018 AccorHotels certified review
« Very bad »

The heating did not work. It was extremely cold in the room. This was unacceptable.

Pascal Families - 04/11/2018 AccorHotels certified review
« Perfect hotel for an overnight stop on your way to the south »

Now the rooms are refurbished, this hotel is attractive again. It’s still a no nonsense but very comfortable hotel next to the highway to the south. We are looking forward to the refurbished restaurant! The breakfast is very good.

Andrew J. Families - 31/10/2018 AccorHotels certified review
« Stay a little disappointing g this time. »

We have stayed in this hotel many times, primarily for it’s convenient location, but also because of its excellent restaurant. On arrival, we were told the restaurant was closed - something not mentioned online when we booked - only a few days earlier. When we stated our disappointment with this at check in, the reception staff argued with us that the website confirmed the restaurant was closed, and was very offhand in his attitude to our question. We were told that snacks were available in the bar area - these being pizzas which the staff seemed to be unwilling to serve and when they arrived, they were cold in the middle but cooked around the edge - perhaps caused by fuse issues with the ovens as the lights in the bar fused out on a number of occasions.

O. Families - 25/10/2018 AccorHotels certified review
« In the middle of renovation »

We felt in the middle of renovation with smells in the corridor and the room. We did not realized it is so close to the highway and opening the windows to get rid of the smell is not a good option.

Steve Couples - 29/09/2018 AccorHotels certified review
« Very good »

Relaxing and enjoyable

Solo travel - 25/09/2018 TripAdvisor review
« great place on the way from South Frnce »

Great Place to have a break on long trip from south France back home to north of scandiavian. Great staff, very god food, nice rooms, professionel staff in reception a good hotel when you traveling with dogs

Pam Couples - 20/09/2018 AccorHotels certified review
« Very difficult to judge the hotel with building work going on »

Not a very friendly receptionist ,restaurant staff friendly and helpful, food ok, Breakfast lots of items had run out and had quite a hectic feel about it not very relaxing

David A. J. C. Couples - 20/09/2018 AccorHotels certified review
« Disappointing »

Room was fine, but bar, dining room and ambience badly affected by renovation. Staff trying hard to cope with difficult circumstances, especially dining room staff

Uk T. Solo - 13/09/2018 AccorHotels certified review
« Not as good as my previous visit to this hotel »

The location is very convenient and the hotel is located in nice gardens with a swimming pool. I was allocated a room on the second floor at the end of a very long corridor. There appeared to be only one lift also at the end os a very long corridor. It was a really long walk to my room with luggage. The restaurant used to be in the delightful garden room with a view over the garden and swimming pool. It has been relocated to a very dull brown room on the other side of the building. The dinner menu was a bit disappointing compared to the dinner menu that was served in the nice garden room restaurant. I went to breakfast early and much of the food was not available at 06.30 although the breakfast was open from 06.00am

Anonymous Families - 10/09/2018 AccorHotels certified review
« The hotel feels old and tired. »

The hotel feels a bit tired However it serves the purpose. We spent one night to rest on our car trip from Italy baci to the U.K. breakfast was good and rich despite coffee from the machine is not really good.

Charlotte Couples - 08/09/2018 AccorHotels certified review
« Not like it used to be »

We have stayed here before and found it very pleasant, not so this time. The place is very tired and frankly a bit scruffy. I normally find Novotel staff welcoming and proffesional, this time there were very few of them and they seemed like they were too busy to serve guests. Also, it took a long time to get served in the bar, not because it wa busy but because there was nobody there and again, no apology when somebody finally turned up. At breakfast it’s almost impossible to tell who’s staff as they don’t wear a uniform. Also, I think the Welcome drink is a nice gesture but for the first time I was only given one, previously I have always been given one for my partner as well, we are staying together in the same room. Thank you

Rob H. Families - 07/09/2018 AccorHotels certified review
« Good in parts »

Rooms okay but public areas shabby and no room in restaurant, as it was full with coach parties. However restaurant staff were very helpful and arranged for full menu availability in bar area

Family - 07/09/2018 TripAdvisor review
« Not as it used to be »

I’m dissappointedHave stayed here before and it seems to have gone down hillStaff are not really as polite and friendly as previously and with very casual dress very difficult to spot from guests. Also as a Silver member I get a welcome drink which has always been added to my partner as well but not here...

Kelly G. Families - 27/08/2018 AccorHotels certified review
« Run down hotel not of the standard I expect »

Frosty welcome from reception, smelly run down room, no concern or reaction from reception when I informed them of a repair required for the safety of the next guest (door virtually impossible to open/close). Two bath towels for 4 guests. 2 paper cups for the tea and coffee facilities.

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