Hotel - Novotel Marseille East
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Novotel Hotel

Novotel Marseille East Hotel

184 Avenue de St Menet  MARSEILLE CEDEX 11 
13011  MARSEILLE
FRANCE

394 reviews
TripAdvisor Rating Based on 394 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:30
    • Opening hours : Week-end 07:00 - 22:30

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.This hotel is perfectly designed for families of up to 4 people, offering rooms with a queen-size double bed and 1 sofa bed for 1 or 2 children, bathroom with shower/bathtub, separate WC, large wardrobe and free WIFI.

  • 77 rooms
  • 61 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 43 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,045 reviews

Our guest reviews for Novotel Marseille East

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 394 reviews
AccorHotels certified review
Czarina B. Families - 28/06/2017
« Clean hotel »

The rooms were clean and cozy. Just need improvement with their breakfast choices. Overall a good place to stay.

AccorHotels certified review
Niko F. Families - 28/06/2017
« Better than previous hotel I stayed »

Just a short stay, one night. Not much time to really form an opinion. Some things in the room could definitely improve (fridge not working, water heater not working either).

AccorHotels certified review
Dave Families - 09/06/2017
« Very pleasant stay. »

Staff were friendly and helpful.room was clean and tidy.Pool was nice.Food was lovely but one bad meal which was the steak, and was a bit too expensive to eat and drink. But on the whole would recommend this hotel.

AccorHotels certified review
Jérémy C. Families - 06/06/2017
« Lovely hotel but room not to a 4 stars standard »

When arriving in the room, the bathroom sink was blocked and there was no toilet paper. The two main things you need when arriving at the hotel after a long trip really... The room itself was old but clean. However, the door separating the entry hall and the sleeping room was broken. The hotel staff was very nice and issues (aside from the door) were quickly fixed but no compensation were offered. So overall, bad experience for a 4 stars hotel.

AccorHotels certified review
Alina Families - 16/05/2017
« Not good value for the money. »

The hotel looks old. Not very clean. The bathtub was leaking. The stuff lady who checked us in was very helpful. I think is expensive for what we have experienced.

AccorHotels certified review
Anonymous Families - 25/04/2017

Excellent ! Especially the front desk service. Very well done.

AccorHotels certified review
Anonymous Business - 10/02/2017

Overall OK ; however, the breakfast is expensive (18 euros). Based on what is available and proposed I would rate it at 15 euros. Especially the coffee machine was broken down on that day.

AccorHotels certified review
Anonymous Business - 28/10/2016

Hostellerie confortable Restauration en chamber très correcte

AccorHotels certified review
Anonymous Business - 07/10/2016

Personnel au top.

AccorHotels certified review
Anonymous Couples - 28/08/2016

Dirty room, needing serious refurbishing Stains on carpet Disgusting shower curtain full of soap marks, limescale and God only knows what else Pubic hair left in bath tub Really expensive room and worth half of the price

AccorHotels certified review
Anonymous Couples - 23/08/2016

Excellent service

AccorHotels certified review
Anonymous Friends - 12/07/2016

Overpriced old rooms.

AccorHotels certified review
Anonymous Business - 01/07/2016

Old hotel. Not very nice. Value not adequate to price. Confortable bed.

AccorHotels certified review
Anonymous Business - 11/06/2016

Agreable

AccorHotels certified review
Anonymous Couples - 09/06/2016

As usual the stay in any Novotel is a good experience. This time we were disappointed by the smell of cigarettes in the bedroom even after a very nice woman came to spray some perfume and the window open the bad odour was still present. It is not very understandable that today we still have people smoking inside a building.

AccorHotels certified review
Anonymous Business - 25/01/2016

Nice crew, Beautiful hotel and good well sized rooms with superb beds. The stay was absolutely Superb.

AccorHotels certified review
Anonymous Business - 28/12/2015

Très satisfassent

AccorHotels certified review
Anonymous Business - 28/09/2015

Normale

AccorHotels certified review
Anonymous Families - 03/09/2015

My experience of staying there would have been 'satisfied' but I was charged for a second room I didn't request despite me checking out with a real person before I left. When I found out I contacted Novotel and have done so several times since. Nearly three weeks and several phonecalls later and I still have no resolution or refund.

AccorHotels certified review
Anonymous Families - 03/08/2015

Fue magnifico. Totalmente recomendable

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