Hotel - ibis Styles Marseille Provence Aéroport (former Novotel)
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Ibis Styles Hotel

ibis Styles Marseille Provence Aéroport (former Novotel) Hotel

24 Rue de Madrid  ZI Les Estroublans 
13127  VITROLLES
FRANCE

204 reviews
TripAdvisor Rating Based on 204 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Solarium  (Nearby)
  • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 117 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 21 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Computer
    • High speed transmission line
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,502 reviews

Our guest reviews for ibis Styles Marseille Provence Aéroport (former Novotel)

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 204 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 20/09/2017
« Total satisfaction »

Being greeted with a welcoming smile always makes me feel, well welcome. The person at the reception, I believe her name is Gintare, anticipated everything I needed or wanted to know and answered my questions courteously, patiently and with a smile. I loved the room, the facilities, the quiet, the breakfast and the shuttle but foremost the staff, including the cleaning person who greeted me cheerfully.

AccorHotels certified review
Kingfisher Couples - 15/09/2017
« Great stopover »

Easy to find. Comfortable.

AccorHotels certified review
Roger Couples - 13/09/2017
« Short stay »

We stayed overnight on our way to the Luberon. Staff pleasant and helpful. The shuttle to and from the airport worked very well. Room was comfortable and breakfast was good.

AccorHotels certified review
Kathy B. Families - 23/08/2017
« great once we had arrvied »

The booking was not good. I had searched for a room for 3 people and had entered our details and age of child. The room came up for 3 people but on booking it, there was no option to enter details for the other 2 guests so it booked for one person only. When I phoned the customer service phone help line the person said there was nothing he could do. The help line was therefore pointless. Once we got to the hotel the member of staff was very nice and helpful and the hotel was great. It was disappointing to be charged a lot more than I had expected due to not being able to book for 3 people in the first place. The website booking could be much improved. Having the option to amend bookings would be very helpful and something other hotel companies offer.

AccorHotels certified review
Sandrah Families - 21/08/2017
« Good value, friendly staff »

Simple checkin, friendly staff, reasonable room, adequate breakfast and great rates. No complaints!

AccorHotels certified review
Anonymous Solo - 14/08/2017

Hotel was okay but room smelled a little like smoke. Front desk was friendly but the airport shuttles did not run early enough for my flight.

AccorHotels certified review
David T. Families - 10/08/2017
« Very nice and relaxing »

Very good experience, staff very helpful and friendly and all spoke good English which was good for us, room was a bit small

AccorHotels certified review
Mike Families - 04/08/2017

Very friendly staff. Great value for money. Will certainly use this hotel again.

AccorHotels certified review
Odette Families - 04/08/2017
« Family stay between journeys »

The children were very happy playing with the toys provided and in the swimming pool. Hotel very quiet and communicating rooms had been provided. Breakfast was very good, with great variety. Breakfast was taken outside and it was very pleasant. The bedrooms were very good with amazing pillows! The only disappointment was the availability of food during the day. The children would have preferred to eat before 7pm but the restaurant was not open until then. We obtained some sandwiches from a machine with very low choice and one of the sandwiches got stuck. We had to seek assistance to remove it. The navette was a great experience and the driver took us to Vitrolles railway station which was a bonus for the children.

AccorHotels certified review
Stephen W. Families - 02/08/2017
« Convenient Airport Drop-off / Drop-In »

Chosen because of its proximity to the airport and for the fact that it had a pool in late-July; worked out just fine

AccorHotels certified review
Violeta Families - 28/07/2017

Great facilities and customer service. Well done.

AccorHotels certified review
Deirdre T. Solo - 27/07/2017
« Good Clean Hotel and Great Staff »

My stay was marred by an obnoxious odour in the bathroom caused, I imagine, by the drains and no extractor. It was late and I did not want to move to another room. The room and the bathroom were spotlessly clean and the staff charming especially the girls driving the shuttle bus. Breakfast was adequate but not very organised. I would visit again but would check the bathroom before settling in for the night. Good value. .

AccorHotels certified review
Mark L. Couples - 15/07/2017
« Good stay but dinner issue. »

Nice hotel with secure parking, modern with all facilities needed. Staff all very good. Our main issue was there was no dinner being served on the night we were there, no mention of this on their website or by email to let us know. The hotel was offering light snacks but we were looking for something a bit more substantial. Having said that when we returned to the hotel later in the evening lots of different salads, pizzas etc were being served no mention of these to us so we were not too pleased. Was also sold as airport hotel but you are 10 minutes away in an industrial centre.

AccorHotels certified review
Chantal P. Solo - 10/07/2017

Excellent service and food and wonderful pool. I will not hesitate to recommend it

AccorHotels certified review
John F. Couples - 05/07/2017
« Good hotel with helpful staff. »

Bit hard to find this hotel, with no GPS in hire car but once there staff happy to help us find locations such as supermarket and petrol station to fill up before returning car next day. Breakfast was pretty good value and pool an asset on a very hot day with plenty of sun umbrellas.

AccorHotels certified review
David B. Couples - 27/06/2017

Not as large or as well equipped as North America but extremely clean and the staff was great. Breakfast was European with a few extras. Bar was pricey and food choice not geared to North American American tastes. Overall a very positive experience.

AccorHotels certified review
D. Business - 22/06/2017
« relaxing »

Short business pause. relaxing garden, bar , terasse.

AccorHotels certified review
Aviva Friends - 21/06/2017
« Good experience »

The room was comfortable and clean. Nice you give a bottle of water in the room and coffe and tea at the lobby. The breakfast was good but i would like to have vegetables . The lady in the reception that was in the morning/noon of 18.6 was very kind and helpful.

AccorHotels certified review
Anonymous Families - 20/06/2017
« Mediocre »

Staff at reception were friendly . Gift for the children was appreciated. Restaurant staff did not offer us the plat de jour and were unfriendly. There was no tea or coffee in the room and the air conditioning did not work. Children enjoyed the pool and the breakfast was ok

AccorHotels certified review
Ferron Solo - 11/06/2017
« Not as expected »

Room was good but I cannot enjoy the swimming pool as many children were jumping in it and I suspect one of them to "urinate" in it. It was also proposed a member card but I never saw my points on it. Even those related to a second stay in IBIS l'isle d'abeau. Kr, Jean-François

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