Hotel - Novotel Strasbourg Centre Halles
Novotel Hotel Novotel Hotel

Novotel Strasbourg Centre Halles Hotel

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4.0/5 1,036 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

  • 98 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 38 family rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,062 reviews

Our guest reviews for Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,036 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Chitlada W. Families - 17/04/2018
« The good memories in Strasbourg »

The room is great ,and internet is very good.The hotel located by the big department store ,so we can eat and buy something comfortable. The period that we stayed ,there was no air conditioned system ,but it's OK because it's cool outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chitlada W., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

AccorHotels certified review
Anonymous Families - 08/04/2018
« This is not a Novotel anymore »

I wouldn't believe, but it's true. There are no toilet brushes at all! Removed forever, these basic elements of modern hygiene don't exist anymore at Novotels in France. I asked to have one, they refused. No way to keep the toilet clean — it's outrageous and inimaginable for a [once fine] hotel. They said this is the new Novotel / Accor policy. I say this is Middle Ages. From now on I will be boycotting the Accor Group hotels until they bring back my basic right to basic hygiene. Ugh!

AccorHotels certified review
Anonymous Couples - 03/04/2018

The only negative thing was the noise from Retro Club on the side of the river (we sleep with window open)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emere L., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. However we apologize for the noise and and that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and the all team of Novotel Strasbourg.

AccorHotels certified review
Thomas Families - 01/04/2018
« Friendly and pleasant service breakfast a must! »

Very pleasant and supportive staff, kids friendly and the breakfast was the most satisfying experience we had the whole week

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr l., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles wish you a great day ! Happy Easter !

AccorHotels certified review
S B. Couples - 07/03/2018
« We always receive a warm welcome at Novotel Centre Halles »

Warm and friendly staff. This time we had dinner and breakfast at the hotel due to the snow outside. The food was good, especially the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharron B., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will inform our team about this compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel In order to be

AccorHotels certified review
Mihaela D. Business - 04/03/2018
« A nice experience »

Good location and services, nice rooms, but the breakfast need to be diversified!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mihaela D. We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank a lot to share your experience at Novotel, we will inform our staff for the breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel wish you a great day !

AccorHotels certified review
Owh Families - 26/02/2018
« Clean room, but not very spacious to accommodate »

Very welcoming staff, easy access from motorways, but very expensive parking (20€/night). The only clear improvement would be to negotiate special parking rates for the customers in the Halles parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier W., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Unfortunately we have no special prices for the parking. But be sure that is the cheapest parking on the city center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Robert M. Families - 22/02/2018
« Accomodation is good. Restaurant can be better »

Hotel was clean and the comfortable. Second time in the same Hotel. Was disappointed by the restaurant staff. Placed our orders and 30mins later they inform us that one of the meal in our order was sold out. Explanation was that there was only one meal was remaining at time of ordering and apparently another waiter took the same meal order on another table. Even worse, we were the only family in the restaurant with 2 small, tired and hungry kids who needed to go to bed, BUT the other table was given priority over us!!!In the end, almost 1 hour waiting for food!!!! Does it really need 30Mins to realize a meal is sold out?? NOT WHAT I EXPECT FROM A NOVOTEL?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Marango, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. be sure that steps will be taken in order to it doesn't happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Phil Couples - 19/02/2018
« Skip this hotel »

1. Other hotels give discounts to pay for parking. But not you. Why not? 2. Construction outside of the hotel should have been noted when making the reservation but wasn't, as it contributed to noise in the room. 3. When asked if any rooms were available with a bed bigger than ours (double) and offering to pay the difference, one of your colleagues lied and said all your beds are the same size. 4. The shower drains are really strange and most of the bathroom floor ends up flooded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip Vorsilak, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed actually we don't have private parking and special prices. We inform our direction in order to improve it. Sincerely,

AccorHotels certified review
Juan C. J. M. Business - 10/02/2018
« Very pleasant staff and accommodation for work-related travel »

As usual, being a regular client, I enjoyed the feeling of being at a sort of second home due to the friendliness of the staff in general

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan Carlos Jimenez Marin, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel

AccorHotels certified review
V.t. Families - 30/01/2018
« Great time with the famy »

Great reception staff ! Good welcoming of kids with a little toy - does not cost much but makes a whole difference for children. Nice interaction with cleaning staff ! Good breakfast with choice. Lift was broken but repared very fast ! Breakfast options maybe sligtly too focus on continental tastes but great value for money ! Only small point is that Booking.com mentioned a bath in our room and we had only a shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Violaine T., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the bath, next time don't hesitate to inform the reception upon your arrival, according to the availability we will be happy to change rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gavin C. Solo - 13/01/2018
« Understated Comfort »

My room was upgraded. I thought this a considerate and very welcome gesture. The room was very comfortable with an excellent view of the city. But I could not actually get the lighting to work in the room (I was trying to get the bright fluorescent light at the window turned off and just use smaller directional lights). I called down but the desk could not help. The minibar was not re-stocked. It was also clear that the hotel was not designed for people with disabilities. The staff was very pleasant and helpful. I felt nicely taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin Cameron-Webb, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. We apologize that some benefits did not live up to your expectations. This information will be transmitted to our manager and measures will be taken in order to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg

AccorHotels certified review
Saud J. Couples - 10/01/2018
« V.good »

It was v.good but I want to how much I paid for my last staying 5 nights 1000 or 1200 euro

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saud Jastaniah, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Certain times of the year are more expensive than others. Therefore prices vary throughout the year according to different parameters. Which could explains this price difference. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

AccorHotels certified review
Anonymous Families - 09/01/2018

Overall good stay and staff was very friendly and helpful. Room facilities were showing wear, and bathroom sink and shower drain plugs did not work. However, we truly appreciated Tom who checked us in, and provided outstanding advice on where to go and what to do in the local area to include giving us a recommendation to what turned out to be the best meal of the trip at a local restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travis Steen, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the shower incident, we hope to see you again very soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

AccorHotels certified review
Winnie Couples - 09/01/2018
« Great location, great breakfast »

We enjoyed the location on the river and the excellent quality and standard of the breakfast restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray Norris, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine et toute l'équipe du Novotel Strasbourg Centre Halles vous souhaite une agréable journée !

AccorHotels certified review
Mini M. K. Families - 01/01/2018
« Excellent stay, food and location. »

Very comfortable and in city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehra We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, All the team of Novotel wish you a happy new year !

AccorHotels certified review
Georgia Families - 31/12/2017
« Comfortable room and an okay stay »

Roof in toilet false, lack of ventilation in room & breakfast did not cater for peak season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia Valkanidis, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry for the breakfast there was a lot of people at that time. We will be working and changing all our spaces. We are waiting for you from next June to make you change your mind. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Happy New Year !

AccorHotels certified review
Fabio Families - 30/12/2017
« Great staff! »

Very kind people and excelent treatment!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio Scardua, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Happy New Year !!

AccorHotels certified review
Jkumar Families - 29/12/2017
« Very satisfying stay (and 1 bad restaurant experience) »

Our stay was very pleasant. Hotel is very well located and services were good. Our only bad experience was when we decided to have dinner at the restaurant - the chicken was very hard and virtually inedible - so we left most of it un-eaten. We were reimbursed 10% of that specific dish - so 1.5 euros. Our bill ended up being above 60. In short we paid the most during our stay in Strasbourg for the worst dinner we had. So 10 for the overall stay and -2 for the dinner experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jitesh Kumar, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Otherwise we are sorry for the incident at the restaurant, we will talk to our teams who will ensure that this problem doesn't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Danielle Families - 29/12/2017
« Tevreden »

Alles was in orde

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg

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