Hotel - Novotel Strasbourg Centre Halles
Novotel Hotel Novotel Hotel

Novotel Strasbourg Centre Halles Hotel

4.0/5 1,133 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

  • 98 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 38 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,834 reviews

Our guest reviews for Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Patra Friends - 14/01/2019 AccorHotels certified review
« Good location and good value for money »

I like how the shower and the toilet are separated so it was faster for us to get ready. I booked it during the sale period too so it was a good value for money. However, the check-in staff was kind of unpleasant. She talked down on us eventhough we were guests. This shouldn't be the case since we are the guests. Apart from that, the security was good and the location was prime. Nice and comfy bed with good amenities.

Couples - 12/01/2019 TripAdvisor review
« Convenient location and friendly staff »

This hotel is very conveniently situated near the city centre, with underground parking. The staff are friendly and helpful. The rooms are clean and the beds are very comfortable. We choose to stay here regularly.

L. Families - 08/01/2019 AccorHotels certified review
« Really disappointed »

The first room we got at the second floor was like North Pole with maybe 12-15 degrees and a very cold floor. On top during the night the music from the club was a big issue. The second room was ok but the move was a pain as the personnel moved only half of the luggage and the rest we had to search for an hour. To complement this bad stay, mitt even today, 8 days later after the checkout our card guarantee was not unblocked and it is not the first time with Novotel. I am sure you are making it on purpose to benefit of the extra cash for longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Florence Front Office Manager

Pablo Families - 07/01/2019 AccorHotels certified review
« Our stay was perfect »

We were during christmas time and everything was good at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Strasbourg Centre Halles Team

Ninie Families - 04/01/2019 AccorHotels certified review
« Excellent »

Excellent. Correct . Bonne situation

Anonymous Families - 02/01/2019 AccorHotels certified review
« very nice to stay »

kind reception

Alexis A. Families - 01/01/2019 AccorHotels certified review
« Overall nice experience »

We liked that the hotel was close to the old city. The room was big enough for 3 people and we had a nice view on the canal. However, the club located underground from the hotel kept us awake at night because the music was very loud. Regarding the room, we had issues with power outlets: there were none next to the bed or next to the TV, which means we couldn’t plug our own device to the TV and had to ask for an extension at the reception. The staff was always listening and showed us the map of the city, which we really appreciated.

TIMOTHYBOLTON Family - 01/01/2019 TripAdvisor review
« Not the best Novotel »

Not the best Novotel as walking through their underground car park up to reception smelt of wee !not the best impression of the hotel Hotel a bit dated and not a great breakfast selection as other hotels

Family - 31/12/2018 TripAdvisor review
« Vacation »

Excellent location, hotel is conveniently located close to Christmas Markets and Hystorical Center.Services at the reception, bar, restaurant and room were excellent.Will come back to Novotel Strasbourg in the future

Peter Families - 29/12/2018 AccorHotels certified review
« Average, nothing special. Christmas dinner was badly organized. »

Just okay. Bad smell in room. Complaint was not taken seriously. Christmas dinner was not good in terms of quality and price. Told waiter I did not eat meaut but got BACON with my fish. Staff was friendly but hardly spoke English.

Amy Families - 22/12/2018 AccorHotels certified review
« Perfect for families, perfect location »

Upon arriving in the lobby, you are greeted with a beverage and snack. At check in the kids were offered toys. The breakfast is very good, many options. It’s located inside the shopping mall, you do not even need to go outside, and across from the bridge into the village. Great location, catered to families. We would definitely stay there again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you so much for taking time to share your experience following your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! I wish you a Merry Christmas and a Happy New Year ! Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

Maria H. Business - 20/12/2018 AccorHotels certified review
« saved by the Novotel Centre Halles »

I owe a big thank you to the receptionist of the hotel. I arrived the evening of the shooting at the Christmas market, when I was unable to get to my hotel which was in the closed off area. Despite there being an EP session and many tourists in town, which normally means no hotels rooms at all available, the receptionist took the trouble to transfer the booking from my Mercure hotel and give me a room. Great thank you for the assistance!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., Thank you so much for taking time to share your experience following your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! I wish you a Merry Christmas and a Happy New Year ! Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

Rune Business - 07/12/2018 AccorHotels certified review
« Finance Business Partner »

It was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you so much for taking time to share your experience after your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

Anonymous Couples - 07/12/2018 AccorHotels certified review
« Great location , clean hotel , pleasant service »

Like the location. Reception staff very polite and efficient. Room very clean. Good toiletries with dressing gown and slippers. Nespresso machine great ! Room very quiet. Things to improve on:- More milk in room for coffee , state in brochure that free mini bar is soft drinks , pillow quality not great and why only one free drink per room and not per person????

A Business - 06/12/2018 AccorHotels certified review

good central location, clean rooms, large rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you so much for taking time to share your experience after your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

Don Business - 05/12/2018 AccorHotels certified review
« Ok hotel »

Big hotel room, very good breakfast, fast check out, a bit slow check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you so much for taking time to share your experience after your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! We also notice that the check-out was a bit long, don't hesitate to make the "fast check-out" next time :-) Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

sixluv6060 Family - 05/12/2018 TripAdvisor review
« Hotel has some wear and tear, but very family friendly »

The Novotel is perfectly located near the action in Strasbourg (<10 minute walk to the Christmas markets). The hotel caters to families with kids' toys, cookies in the lobby, etc. The décor is a bit worn, but the rooms are comfortable and of reasonable size. Breakfast is very good and while expensive, considering that kids eat free, it is more reasonable. Be careful if you have a big car in the parking garage - scary moments in there with tight turns and low ceilings!

Malcom Couples - 04/12/2018 AccorHotels certified review
« An excellent stay in a lovely hotel »

A very nice hotel, well placed for the centre of Strasbourg. I liked the stylish design and decoration, and the excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you so much for taking time to share your experience after your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

Matt Business - 02/12/2018 AccorHotels certified review
« Old hotel in a very noisy location. »

The rooms was functional at best. The street below was extremely noisy despite being on the 7th floor. At 3am about 25 very drunk people carried on for about 40 minutes. I tried to call the front desk but the phone in the room did not function. Also the one elevator was broken but the no one bothered to take it out of service for a full day. It would diligently come to you but the doors only open part way. I had to reach in and send the elevator to another flood so I could call the functioning elevator. I told the help about the drunks when I left. She shrugged and said &quot;well other than that&quot;. Completely dismissed the issue as not her responsibility. Accor has become a sad organization. This is despite being a silver member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

J S. Couples - 02/12/2018 AccorHotels certified review
« Wonderful »

The location of the hotel is great, our room was quiet and your staff is extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you so much for taking time to share your experience after your stay in our hotel. It's a great pleasure to receive your compliments and we won't miss to divide it with all our team ! Hope to welcome you again soon. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

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