Hotel - Novotel Strasbourg Centre Halles
Novotel Hotel Novotel Hotel

Novotel Strasbourg Centre Halles Hotel

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4.0/5 1,020 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

  • 98 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 38 family rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,911 reviews

Our guest reviews for Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,020 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Phil Couples - 19/02/2018
« Skip this hotel »

1. Other hotels give discounts to pay for parking. But not you. Why not? 2. Construction outside of the hotel should have been noted when making the reservation but wasn't, as it contributed to noise in the room. 3. When asked if any rooms were available with a bed bigger than ours (double) and offering to pay the difference, one of your colleagues lied and said all your beds are the same size. 4. The shower drains are really strange and most of the bathroom floor ends up flooded.

AccorHotels certified review
Juan C. J. M. Business - 10/02/2018
« Very pleasant staff and accommodation for work-related travel »

As usual, being a regular client, I enjoyed the feeling of being at a sort of second home due to the friendliness of the staff in general

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan Carlos Jimenez Marin, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel

AccorHotels certified review
V.t. Families - 30/01/2018
« Great time with the famy »

Great reception staff ! Good welcoming of kids with a little toy - does not cost much but makes a whole difference for children. Nice interaction with cleaning staff ! Good breakfast with choice. Lift was broken but repared very fast ! Breakfast options maybe sligtly too focus on continental tastes but great value for money ! Only small point is that Booking.com mentioned a bath in our room and we had only a shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Violaine T., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the bath, next time don't hesitate to inform the reception upon your arrival, according to the availability we will be happy to change rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gavin C. Solo - 13/01/2018
« Understated Comfort »

My room was upgraded. I thought this a considerate and very welcome gesture. The room was very comfortable with an excellent view of the city. But I could not actually get the lighting to work in the room (I was trying to get the bright fluorescent light at the window turned off and just use smaller directional lights). I called down but the desk could not help. The minibar was not re-stocked. It was also clear that the hotel was not designed for people with disabilities. The staff was very pleasant and helpful. I felt nicely taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin Cameron-Webb, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. We apologize that some benefits did not live up to your expectations. This information will be transmitted to our manager and measures will be taken in order to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg

AccorHotels certified review
Saud J. Couples - 10/01/2018
« V.good »

It was v.good but I want to how much I paid for my last staying 5 nights 1000 or 1200 euro

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saud Jastaniah, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Certain times of the year are more expensive than others. Therefore prices vary throughout the year according to different parameters. Which could explains this price difference. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

AccorHotels certified review
Anonymous Families - 09/01/2018

Overall good stay and staff was very friendly and helpful. Room facilities were showing wear, and bathroom sink and shower drain plugs did not work. However, we truly appreciated Tom who checked us in, and provided outstanding advice on where to go and what to do in the local area to include giving us a recommendation to what turned out to be the best meal of the trip at a local restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travis Steen, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the shower incident, we hope to see you again very soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

AccorHotels certified review
Winnie Couples - 09/01/2018
« Great location, great breakfast »

We enjoyed the location on the river and the excellent quality and standard of the breakfast restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray Norris, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine et toute l'équipe du Novotel Strasbourg Centre Halles vous souhaite une agréable journée !

AccorHotels certified review
Mini M. K. Families - 01/01/2018
« Excellent stay, food and location. »

Very comfortable and in city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehra We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, All the team of Novotel wish you a happy new year !

AccorHotels certified review
Georgia Families - 31/12/2017
« Comfortable room and an okay stay »

Roof in toilet false, lack of ventilation in room & breakfast did not cater for peak season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia Valkanidis, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry for the breakfast there was a lot of people at that time. We will be working and changing all our spaces. We are waiting for you from next June to make you change your mind. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Happy New Year !

AccorHotels certified review
Fabio Families - 30/12/2017
« Great staff! »

Very kind people and excelent treatment!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio Scardua, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Happy New Year !!

AccorHotels certified review
Jkumar Families - 29/12/2017
« Very satisfying stay (and 1 bad restaurant experience) »

Our stay was very pleasant. Hotel is very well located and services were good. Our only bad experience was when we decided to have dinner at the restaurant - the chicken was very hard and virtually inedible - so we left most of it un-eaten. We were reimbursed 10% of that specific dish - so 1.5 euros. Our bill ended up being above 60. In short we paid the most during our stay in Strasbourg for the worst dinner we had. So 10 for the overall stay and -2 for the dinner experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jitesh Kumar, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Otherwise we are sorry for the incident at the restaurant, we will talk to our teams who will ensure that this problem doesn't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Danielle Families - 29/12/2017
« Tevreden »

Alles was in orde

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg

AccorHotels certified review
Cedrick S. Families - 23/12/2017
« Great Location for Christmas Market »

I booked this hotel for a stay with my familly to enjoy Strasbourg Christmas Market. Hotel is closed to Petit France a minutes away from Cathedral, Printemps and Lafayette galeries. Independant car park with direct acces from the hotel. Friendly saff, clean room and wonderful breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cedrick Petitpas, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
V. Business - 15/12/2017
« work in Strasbourg »

good stay with you. Bad check out. No details regarding the invoice. My points are not being recorded. Some more work for me. It seems that the fast check-out doesn't work very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Delphine Veissiere, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Marine and all the team of Novotel Strasbourg

AccorHotels certified review
Anna S. Business - 14/12/2017
« A modern, pleasant hotel, very well located for the city centre and the bus route to the Council of Europe. »

On one side of this modern building there are really great views over the river to the historic centre, particularly from rooms on a high floor. The location is excellent and there were just enough "designer" touches to give the room a distinct character in a very contemporary style without being overwhelming. I particularly liked the large image on the wall behind the bed which cleverly increased the sense of space. I could have accommodated more people, had I needed to, on the sofa bed. The hotel is right next door to the Halles shopping centre with its patisseries and supermarket as well as a range of clothing shops. Everything you need is on the doorstep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna Stamatiou, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Julie Couples - 06/12/2017
« An underwhelming hotel in a good location »

As a member I do not appreciate being put in x01 next to the elevator and where the cleaners gather in the morning. The room was ok but not what we expected for a 4 star hotel. There was very little space to put clothes, the wardrobe was open and short, leaving no hanging space for a dress and trousers. The only redeeming feature was the bathroom however poorly designed, with no space for any accessories which ended up on the floor that flooded when the shower was turned on. The safe in our room malfunctioned twice within the same day and with no apology, left us carrying around passports and jewellery. The cafe doubled up and as a restaurant and bar in the evenings which was not inviting, so we went to a nearby hotel. We would have cancelled our last night and changed our hotel but for the inconvenience of travelling back from the railway station. Then there is the club outside the main entrance, the least said about that the better. We would not recommend this hotel to any of our friends who also enjoy weekends away.

AccorHotels certified review
Anonymous Families - 27/11/2017

Parking was not clearly marked, so ended up parking in the mall spots pretty far from the hotel entrance, which with a dog and two children was not fun! Room was okay but small, not worth the price paid for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Winter, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your next stay if you have problems please call the hotel we will be happy to help you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine and all team of Novotel Strasbourg

AccorHotels certified review
Ori Couples - 15/11/2017
« expensive for the value »

the rooms are quite small for 4-stars compared to some competition. the wooden bedpost hat quite some dents and markings, so did the lamp and walls. all was clean and well but the price wasn't justified in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ori G., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine and the all team of Novotel Strasbourg centre Halles

AccorHotels certified review
Anonymous Business - 09/11/2017

First time for me in Novotel. Very good stay. Teamwork very nice with custumer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myriam Jolivel, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the Team of Novotel Strasbourg Centre Halles

AccorHotels certified review
Anonymous Solo - 07/11/2017
« Nice modern quite hotel in the center »

Nice service, good view, comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise and all the Team of Novotel Strasbourg Centre Halles

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