Hotel - Novotel Strasbourg Centre Halles
Novotel Hotel Novotel Hotel

Novotel Strasbourg Centre Halles Hotel

4.0/5 1,077 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

  • 98 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 38 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,404 reviews

Our guest reviews for Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,077 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sharron Families - 10/08/2018 AccorHotels certified review
« Always a friendly welcome and extremely comfortable beds »

Always a friendly welcome and extremely comfortable beds. Safe parking and a great location just a short stroll from Petit France and the Centre of Strasbourg

Family - 09/08/2018 TripAdvisor review
« Just fine. Nice rooms, perfect location, no problems »

This is a hotel in the shopping center and next to the city center. Very profesional service, great breakfast , clean and comfy. There is realny nothing to complain. Restaurants menu could be more diverse.

Wendel C. Families - 08/08/2018 AccorHotels certified review
« A perfect location; a fabulous stay. »

Having stayed at many hotels around the world, I can say that a welcoming and most-helpful staff always sets the tone and a clean room makes the stay complete. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

Anonymous Families - 05/08/2018 AccorHotels certified review
« Zink did in bathroom did not work »

Everything else was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pia Johanne B., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that this problem should not happen. So we apologize for that. Nevertheless, we hope that you enjoying your stay... We would be happy to see you again for a next trip in Strasbourg. Marine and all the team of Novotel Strasbourg Centre Halles wish you a great day.

Tgj Business - 30/07/2018 AccorHotels certified review
« Excellent »

No issues whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim J., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

Gilbert A. Families - 27/07/2018 AccorHotels certified review
« Le Club AccorHotels training needed »

Hotel staff need further training for le club AccorHotels membership benefits. Very frustrating if the guest needs to educate your staff. 1) of you book for two guests, welcome drink should be for two (not for one). 2) I approached reception to ask where the Platinum amenity was. I was told it is the nespresso machine and the free mini bar. That is nonsense as I paid for a executive room and that's included. I was then told I received the welcome drink. That is nonsense as that is a benefit for silver members onwards. I was then told that the hotel stopped it as you are looking for new items. What a bad excuse. Even a simple bottle of water a bowl of fruits, some chocolates etc is good enough. Finally there was a bottle of wine in the room (I don't drink). It should not be necessary to get a AccorHotels property to follow simple procedures should it? 3) 8th floor - Housekeeping puts all their trolleys and waste bins in the corridor. Very ugly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilbert A., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry for this wrong information, in fact you're right there is a difference between Excutive room and member of LeClubAccorHotels. We will share all this information with our staff. Concerning the welcome drink is only for one people, policies have changed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope that you enjoy your stay in our hotel and will came back. Yours sincerely, Marine and all the team of Novotel

Mette J. Families - 27/07/2018 AccorHotels certified review
« Not meeting expected standarts for a 4-Star hotel »

First hand impression was affected by an odd smell in the hallway and then a hotelroom that was not cleaned satisfactionally. Found a used piece of soap and hair in the shower. The room was okay and pretty standard, but nothing ekstra to meet expectations for 4 Stars (like a bathtup, bathrobes, instant coffee or free water) . The restaurant and breakfast was standard and okay, but nothing special. The juice was too warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mette Vestergaard J., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for sharing, Yours sincelery, Marine and all the team of Novotel Strasbourg

M. J. Business - 12/07/2018 AccorHotels certified review

Peaceful rooms close to city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J. M., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

P. Families - 09/07/2018 AccorHotels certified review
« Excelent location, good value for money »

Very kind and helpful receptionist, good breakfest, clean and quiet room. The location is good and as parking (even it's paid, but not expensive).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose P., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine La réception

Anne Business - 08/07/2018 AccorHotels certified review
« Good experience »

I have stayed in a few Novotel for work and I have to say that despite an immaculate and spacious room, the “luxury” feeling was not there. Probably because I stayed on the second floor, facing the road work, woken up by the noise on my first day to realise I had no coffee and no sugar in my room, just decaf and those “sugar free” sucrette...it was a bit quieter for the rest of the week but I really think that those rooms (low noisy floor) should be kept for clients who stay for one night only, not 4... I left the hotel really tired after a hard week working and not sleeping really well. This being said, the employees were extremely nice and made me feel really welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne B., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

Anonymous Families - 04/07/2018 AccorHotels certified review
« Good facilities, proximity to old city. »

Good facilities, proximity to old city. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim h., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

Morell D. Business - 18/06/2018 AccorHotels certified review
« Nice location and happy, helpful staff! »

I liked the accommodation, the central and convenient location. The most outstanding part of my first visit to Strasbourg was the friendliness and helpfulness of the hotel staff. The staff were very friendly and welcoming and did everything possible to make my stay memorable. I would definitely recommend this hotel to my friends and business partners!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Morell D., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

Stephen P. A. M. N. Couples - 16/06/2018 AccorHotels certified review
« Comfortable -shame about the articfical pillows -(Supplement for feather pillos, or should we bring our own?) »

At almost 11pm, after arriving tired angry that the flat we had booked was a 4th floor garret , n. carpet and a lift that only went 3 floors, and being pensioers with heavy suitcase, we forgot to bring our Sherpas to haul up 13 stairs our suitaces! Luckily Novotel Strasbour les Halles had one twin bedded room left . Clean comfortable three star adequate. , with charming, sympathetic, helpful staff, especcially CharlieThank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen P., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will communicate this information to Charlie, who, I am sure will be very happy ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

Teekc Families - 15/06/2018 AccorHotels certified review
« Stay was satisfactory »

Checking in process was good and quick.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim Chai T., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

Eleanor D. Families - 11/06/2018 AccorHotels certified review
« REally impressed!! »

I was very impressed with this hotel, we had a great family room, the staff were so helpful and the hotel is very clean with great facilities. May i just mention Elizabeth and the italian chap (the guy who recently started there) were so nice to us, and to the children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleanor D., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and in particulary for Elisabeth and Mattia. So thank you for them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel wish you a great day.

Stephen S. Solo - 08/06/2018 AccorHotels certified review
« Good Experience »

Nice tidy room, comfortable. Nothing wrong, well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen S., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine

Anonymous Friends - 05/06/2018 AccorHotels certified review

Still waiting to het my 300€ depot back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reto R., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry for the late answer, I think you receive your 300 € depot. It can take a few days, it depend of your bank. If this is not the case, we are at your disposal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

G. Couples - 26/05/2018 AccorHotels certified review
« Well equipped room »

Friendly reception who made early check-in possible. Room with view towards munster, breakfast with wide range of cheese and possibility of creating your own kind of egg. Drain at the vanity in the bathroom was blocked when we mooved in, was repaired the following day after we asked the maid for support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg

Julia T. Couples - 23/05/2018 AccorHotels certified review
« Roomy clean and pleasant, can’t do much about the works outside »

Helpful bar staff, good customer service. Hotel was central to the Altstadt and not too far from the railway station, reasonable sized room for 2

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia T., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine La réception

Carsten Business - 22/05/2018 AccorHotels certified review
« Good service! »

Very friendly reception! Helpful and service orientated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles wish you a nice day.

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