Hotel - Novotel Mâcon Nord
Novotel Hotel Novotel Hotel

Novotel Mâcon Nord Hotel

3.5/5 754 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Badminton
    • Boules/petanque
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. The hotelThe Novotel Mâcon Nord is ideal for families (room with a double bed for the parents and 2 single pullout beds for 2 children) or for business customers (double bed, sofa, large desk). Baby cot can be provided in the room on request.

  • 114 rooms
  • 100 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 53 family rooms
  • 2 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,637 reviews

Our guest reviews for Novotel Mâcon Nord

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 754 reviews
Anonymous Business - 08/11/2018 AccorHotels certified review

Hotel vétuste. Inacceptable !!!

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Nous avons hâte tout comme vous que notre établissement soit rénové ceci est prévu dés le 1er trimestre 2020 Veuillez agréer, Monsieur, nos salutations distinguées. Joanny DANNET Directeur

Couples - 14/10/2018 TripAdvisor review
« Great place to stay »

Really convenient Novotel extremely close to the motorway and so very easy to find. The restaurant serves Nice food and wine (although rather strange that the local Macon Blanc isn’t on the dinner menu but is served in the bar). There is plenty of green space for dogs. Also starling murmurations as they come in to roost!

Peter7oaks Families - 04/10/2018 AccorHotels certified review
« our stay in Macon »

The hotel was of a good Accor standard. The reception staff made us feel valued.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanny DANNET Général Manager

Jp Couples - 29/09/2018 AccorHotels certified review
« Could do better »

The staff were welcoming and friendly, the room was comfortable.......then come the "buts". The bathroom plumbing was poor. The sink wouldn't empty because the mechanism was broken. The bath tap wouldn't convert flow to shower. The restaurant food was a long time coming. Our omelettes had sat for a long time. If there's one thing the French can usually do well, it's make an omelette. Shame because it's a pleasant hotel in a really convenient spot for long distance journeys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanny DANNET Général Manager

Ian W. Business - 24/09/2018 AccorHotels certified review
« Mostly very good »

Excellent welcome, in my native language (English) even very late at night. It is a very tidy and decorous hotel. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN W., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanny DANNET Général Manager

M. C. Families - 18/09/2018 AccorHotels certified review
« Hotel not matching Novotel standard »

We stayed 1 night with my wife. The room was okay even if the mattress did not have mattress protector and it was uncomfortable to sleep with bed sheets directly on the mattress. Staff was nice and friendly. Restaurant was terrible - duck confit (frozen food) very dry, French frite over cooked, Cesar salade no dressing and not really fresh. Breakfast was pathetic, eggs (like made from powder) were terrible, cheese was a block of cheese from carrefour cut in pieces... coffee from the machine was tasting like over boiled coffee. It is not matching the Novotel standard I met at different hotels in Europe. It is not normal especially when huge flow of tourists use this hotel. Is Novotel changing its strategy for one time customer? I will not go back again and i will not recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joany DANNET Directeur

Michel Couples - 03/09/2018 AccorHotels certified review

Excellente literie

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Joanny DANNET Directeur

Family K. Families - 29/08/2018 AccorHotels certified review
« Dated and filthy »

The personal at the reception was very friendly. We booked a familyroom, witch is downstairs. The swimmingpool is very dirty, smells of dead fish. We ask for food, we could not get food before seven o'clock in the evening. Something that is very difficult with small children after a long day of traveling. The wine was a shocking 7 euro per glas, an idiotic price for a simple tablewine. The room was filthy, the sheets were full of stains and lipstick. The children's beds were not made up. Breakfast was fine and extensive, would not thouch the scrambled eggs, becouse it wasn't cooked properly. We wil not visit this location again.

Mr C. Families - 28/08/2018 AccorHotels certified review
« Functional hotel which was appropiate for our over night stay. »

Staff on reception very polite and helpful. The dacour of the hotel looked tired and in need of a sprucing up but it was clean and functional. After a days traveling the beds were comfortable. The breakfast in the morning was lovely with plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARREN C., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Chargée de Clientèle

Grégory R. Families - 26/08/2018 AccorHotels certified review
« Good place for the family »

Very satisfied with 2 children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREGORY R., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Chargée de Clientèle

Juan F. Families - 16/08/2018 AccorHotels certified review
« Old building »

Need a reform

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN F. G., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Chargée de Clientèle

Brian S. Families - 14/08/2018 AccorHotels certified review
« Wring room description »

The description of the room was wron. The room did not have a double bed and two twin beds but instead the twin beds turned out to be a couch with two mattresses. Not ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN S., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mireille MOULS Chargée de Clientèle

Justin Families - 14/08/2018 AccorHotels certified review
« A bit remote for the price, but adequate facilites. »

A bit too remote (out of town) for our liking, so probably wouldn't stay again. Breakfast, although adequate was a little chaotic and not very well laid out. Hotel felt secure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanny DANNET Général Manager

F S. Families - 09/08/2018 AccorHotels certified review
« Run down hotel with broken facilities »

The toilet seat was badly fitted and flipped over to one side. It was the wrong size for the toilet. We moved a stool and it fell apart, one of the legs was broken. My sons sheets were clearly not clean and had what seemed like a blood stain on. I drew reception’s attention to this but they said that as I had paid already they would do nothing. I have used Novotel all my life and thought a certain standard was guaranteed. We will not stay at Novotel Mâcon again. Probably never Novotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanny DANNET Général Manager

Tamsin W. Families - 07/08/2018 AccorHotels certified review
« Mrs sear-W. »

The reception staff on arrival with very slow and not in any hurry to help even though there was a huge queue waiting to check-in. The room was ok, clean but very basic, Good air conditioning on a very warm night so very greatful for this. Dinner in the restaurant was good but very limited on offer. The biggest concern was the outdoor pool. when my two young children got in the water both felt tingling through their body, as i put my foot in the water, was I was horrified to feel an electrical charge going straight through my body I insisted the children got out of the water instantly and headed straight to reception where they showed no concern and we were told it was a faulty light in the pool. This is totally unacceptable and could have caused a fatality. And the pool should have been closed. We were not offered an apology and the staff generally didn't seem to care about the welfare of there guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanny DANNET Général Manager

Mike Couples - 03/08/2018 AccorHotels certified review
« Convenient stop over »

Good location for a stop over. Room allocated was in an odd position so not easy to find! Evening meal was OK. Room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanny DANNET Général Manager

Ray Families - 01/08/2018 AccorHotels certified review
« Het was ok »

Het was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Joanny DANNET Général Manager

Brian P. Couples - 01/08/2018 AccorHotels certified review
« The rooms were clean and the meal at the hotel was excellent »

We were very pleased with the service, the cleanliness of the room and the choice of menu for dinner. We did book fairly early in the year and asked for a ground floor room. Unfortunately, when we arrived there were no ground floor rooms available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN P., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanny DANNET Général Manager

Anonymous Couples - 25/07/2018 AccorHotels certified review
« Mrs »

Very convenient for motorway which would explain why it was so busy-many families with young children. We were told that it wasn't necessary to book a table for dinner but then found ourselves in a queue waiting 20 minutes for a table. I would have preferred to have been told that they did not reserve tables as they would be very busy. Having said that, both the service and the food were good once we were in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanny DANNET Général Manager

Jch Families - 24/07/2018 AccorHotels certified review
« Mitigate »

Good service and rooms as usual but the hotel is now very old fashion and a complete relooking is necessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanny DANNET Général Manager

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