Novotel Mâcon Nord Hotel 4 stars

TripAdvisor rating 3.5/5 836 reviews
Novotel Mâcon Nord
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+ 21 Services
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Room 1

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Hotel extras

  • 10 minutes away from downtown Mâcon

  • 1,940 sq. ft. (180 m²) of modular rooms, à la carte catering

  • Outdoor swimming pool, swing and slide in the garden

  • Restaurant and bar with terrace, French cuisine

  • Outdoor enclosed car park and free WiFi at thehotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf
  • Tennis (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Mâcon Nord

420 Route de saint-Martin
71000
sennece-les-macon
france

Tel: +33385204000

Fax: (+33)3/85204033

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 85km / 52.82 miles

  • By car

    28/AUTOROUTE A6 At 0.5km / 0.31 miles

  • By train

    MACON LOCHE TGV At 12km / 7.5 miles

  • By train

    MACON VILLE At 7km / 4.35 miles

GPS :46.36623, 4.842243

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. The hotel The Novotel Mâcon Nord is ideal for families (room with a double bed for the parents and 2 single pullout beds for 2 children) or for business customers (double bed, sofa, large desk). Baby cot can be provided in the room on request.

Superior Room with queen-size bed and single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with double bed and twin beds

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with a double bed and a single bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with double bed and twin beds

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 60

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Mâcon Nord

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,344 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

836 reviews

Family stopover on the way to south of France.

Customer review rating 4.1/5

Graham H. Families - 06/08/2019 AccorHotels review

Disappointing compared to previous stays with Novotel. Swimming pool was closed due to problems. I accept that problems do occur from time to time but we always look forward to a refreshing dip after along journey. Also it was disappointing to have a buffet dinner as opposed to selecting off a menu. It was particularly expensive for our 12 year old.

Dear GRAHAM H., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mireille MOULS Adjointe de direction

Convenient, good standard stopover.

TripAdvisor rating 3.5/5

michaelnI8961VE Couples - 30/07/2019 TripAdvisor review

Second time we have used this hotel as a midway stop over on our way to the south coast. It offers everything we need - comfortable room, good restaurant, secure parking and close to the motorway - although far enough away to be quiet.

Dear client, Thanks a lot for your comment about our hotel and restaurant! We are very pleased to see that you liked your stay with us :) Looking forward to seeing you again. Best regards, Mathilde - Community Manager

Good stay - very friendly people!

Customer review rating 4.1/5

Anonymous Families - 29/07/2019 AccorHotels review

Rooms are ok - meet the needs - nothing special. Hotel employees are very friendly and helpful which made the stay a real pleasure!

Dear ARNOI V., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Very disapointed.

Customer review rating 4.1/5

Peter F. Business - 28/07/2019 AccorHotels review

The reception and check in was good. I was not very hungry so I asked in the restaurant if I could order a salad? No, only the buffet. I have been travelling for around 19 hours and expect that the Accor Hotels meets my requirements. I do not pay 25,00 EURO for a small salad from the buffet. I got my beer and some peanuts and went to bed, a bit hungry. In the morning I was taking my shower, but it was almost impossible, since the water was so warm and could not bee turned into cold position. Terrible. I checked out around 06.15 in the morning, no person to see at the reception. After 5 minutes waiting I went to the restaurant and saw a lady sitting in the bar and she asked me if I needed the reception and then she moved to the reception and made my check out. I left the hotel without buying anything. The beer was free due to my Platinum membership. The next day I stayed in IBIS Granada - Spain, arriving after 16 hours drive, perfect and very kind service, all 3 guys speaking English. The cook made a shrimp salad for me. In the morning, very good breakfast with European and Spanish products, fresh fruit, Top quality. The total amount of my bill 68.50 EURO , total amount of my bill in your Novotel around 110,00 EURO. If I had known how bad the stay in you hotel would be, I would not have paid 50,00 EURO. I have decided to report this experience directly to accor.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an good guest experience, and it's apparent in this case that we fell short. We apologize again for the inconvenience encountered during your stay Sincerely, Mireille MOULS Adjointe de direction

Mr

Customer review rating 4.1/5

Ben G. Families - 27/07/2019 AccorHotels review

The quality of food and beverage is poor. Menu is poor and choice is poor - quality of food is poor. Disappointing.

Dear BEN g., Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am still really sorry that our buffet in our restaurant did not suit you and please and I apologize. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mireille MOULS Adjointe de direction

Good

Customer review rating 4.1/5

Valerie P. Solo - 26/07/2019 AccorHotels review

Friendly staff Good localisation Needs refurbishment compare with other Novotel(common area and bathroom) Only buffet for evening

Dear VALERIE P., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our group is currently renovating all of its hotels, ours will be in 2020. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction
Customer review rating 4.1/5

Jim G. Families - 24/07/2019 AccorHotels review

Good value for 2 adults and 2 kids. Being staying for a few years as good location on route to south but now the Hotel needs a refurb. Evening buffet was not acceptable. Found evening meal elsewhere.

Dear JIM g., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are really sorry that our buffet service à volonté did not suit you. Our group is currently renovating all its hotels, ours will be in 2020. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mireille MOULS Adjointe de direction

Our welcome by the staff at the reception was very warm and inviting

Customer review rating 4.1/5

Margaret P. B. Couples - 22/07/2019 AccorHotels review

We enjoyed our stay very much. Very relaxing after a long drive through France

Dear MARGARET B., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Rooms Ok, Evening meal poor

Customer review rating 4.1/5

Nb Families - 22/07/2019 AccorHotels review

Reception and room OK for an overnight stay. There are no restaurants in walking distance so used the only option in the hotel which was a buffet at €22 per person. Very little option, they could not bring out food quick enough for the people queuing. The chicken portions served were raw, I raised this with the staff but no feedback, they all looked to be students so had little interest. Choice of 2 beers, 1 not available. Not standard Accor food serve level at all. Breakfast was standard.

Dear NIGEL B., We thank you for taking the time to answer our questionnaire following your stay at our establishment. We are sorry that the delivery was not fully up to your expectations, and we ask you to accept our sincerest apologies. We are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. We thank you again for sharing your opinion and hope to see you again soon. Sincerely, Mireille MOULS Adjointe de direction

Overnight Stop

Customer review rating 4.1/5

Matthieu Couples - 18/07/2019 AccorHotels review

The hotel and facilities are ok, however our evening meal was not up to the standards I would expect from Novotel and many of the staff seemed inexperienced in their duties.

Dear MATTHIEU B., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mireille MOULS Adjointe de direction

Stay ok , food was not of quality

Customer review rating 4.1/5

S Families - 18/07/2019 AccorHotels review

Room was ok, but a la carte was closed so we took the buffet. Quality was bad vs the price 22euro per person. Buffet came out of the freezer. This is what we did not expect of novotel .

Dear STEFAN V., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mireille MOULS Adjointe de direction

Comfotable room. Good service

TripAdvisor rating 3.5/5

MarctripPutte Couples - 18/07/2019 TripAdvisor review

Well situated, close to Autoroute. Warm welcome, good and friendly service.Comfotable room. Swimming pool. Buffet dinner was dsappointing. Choice was limited an quality of food was mediocre. Good wine list.

Dear client, Thank you for your comment on our hotel, especially on our staff. As to our buffet, we have improved it. You know have more choice. Moreover, all the food is homemade by our cooks and all products are fresh. Best regards, Mathilde - Community Manager

Hotel was clean and staff helpful.w

Customer review rating 4.1/5

Anonymous Couples - 13/07/2019 AccorHotels review

We have stopped at this hotel several times on our way to South of France. We did not like that the evening meal had been changed to a buffet style menu. Small children did not seem to enjoy the meal either.

Dear BRIAN P., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry that our buffet à volonté catering offer was not to your taste and disappointed. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Fine for Roma, bad for food

Customer review rating 4.1/5

Caroline O. Couples - 11/07/2019 AccorHotels review

Far fa. G holding (20 mins) on Accor reservation phoneline, food at hotel awful

Dear CAROLINE O., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.1/5

Sylvia P. Families - 09/07/2019 AccorHotels review

We weren't that pleased this time. Mistake in dinner bill - stuff in pool

Dear SYLVIA P., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good

Customer review rating 4.1/5

Hj K. Families - 08/07/2019 AccorHotels review

All was ok, service was perfect but the hotel it self is quite old :)

Dear HENK JAN K., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have a planned renovation program in 2020 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Stop over

Customer review rating 4.1/5

Pstobart Families - 02/07/2019 AccorHotels review

As a quick over night stop it was pleasant and the staff were all friendly, polite and spoke great English too. Breakfast was a good selection. Over all it was a nice stay.

Dear PATRICK S., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Very convenient location. Friendly service, room ok

Customer review rating 4.1/5

John Couples - 30/06/2019 AccorHotels review

Very friendly service. Breakfast spread very good. The room clean and good. A bit expensive for the standard offered.

Dear JOHN L., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Lovely accommadation and ideally situated for visiting the area, also very close to the motorway

Customer review rating 4.1/5

Owen S. Couples - 26/06/2019 AccorHotels review

Very enjoyable, have stayed before and will be staying again.

Dear OWEN S., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction

Fine for an overnight stay on the road

Customer review rating 4.1/5

Tim Business - 20/06/2019 AccorHotels review

Quick checkin, easy checkout and good breakfast. All that is needed for a stop on a road trip.

Dear TIM S., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mireille MOULS Adjointe de direction
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