Hotel - Novotel Lyon Nord Porte de Lyon
Novotel Hotel Novotel Hotel

Novotel Lyon Nord Porte de Lyon Hotel

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4.0/5 690 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis  (Nearby)
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6H30-24H00
    • Opening hours : Week-end 7H00-24H00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All of the rooms at the Novotel Lyon Nord Porte de Lyon hotel feature an LCD TV, WIFI, minibar with cold water, tea and coffee making facilities and a safe. They can accommodate up to 2 adults and 2 children. Connecting rooms for families available.Spacious, adaptable and contemporary, Novotel rooms are fantastic living areas that meet your every need. All rooms in the Novotel Lyon Nord Porte de Lyon hotel measure 269 sq. ft. (25 m2), and have individually controlled air conditioning.

  • 107 rooms
  • 93 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 63 family rooms
  • 4 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Remote control TV
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,390 reviews

Our guest reviews for Novotel Lyon Nord Porte de Lyon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 690 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mithun A. Business - 15/01/2018
« It was a pleasant stay »

The stay was pleasant with comfortable beds and the a good Television. The lights in the room were appropriate. It would have been better if the electrical plug points were international sockets which fits in any country plug. The only European plugs didn't help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Anonymous Families - 13/01/2018
« nice overnigth stay to rest on the road to the ski resort »

nice room, very quiet, very helpful reception desk very well located, next to gas station, mall, and restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

TripAdvisor review
Couples - 11/01/2018
« John »

My wife and I had a very nice stay at this hotel. As always, accommodation was good and the staff were all very friendly and professional. I would especially mention the staff who worked in the restaurant and bar for their kindness and professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN, thank you for your warm comments following your stay at NOVOTEL LYON NORD. My teams and I are committed to enhancing each customer's experience and your feelings and compliments are truly rewards! I hope to have the pleasure of welcoming you again. Kind regards.

AccorHotels certified review
Pieter Families - 07/01/2018
« Perfect for budget friendly transit with family »

correct price, friendly staff, convenient near highway, very basic restaurant. perfect for transit with family on the way to the ski areas.

AccorHotels certified review
Anonymous Families - 06/01/2018
« Family reunion »

Nice Hotel with friendly staff

AccorHotels certified review
Lana P. Families - 01/01/2018
« Charged again when I had paid in august! »

Stay was fine but I've been charged for the room plus breakfasts when I paid in august for room without breakfast. Did not have breakfast. Emailed three days ago with proof of previous payment but no response. Have stayed numerous times and never had this problem before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lana P., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations. You have paid for room and city taxes the day of your reservation : 84.75 € on the 17th, August 2017. For your online check-in, a pre-authorization has been made on internet just for your extras. You didn't have any extras that's the reason why the pre-authorization has been closed at 0. And we didn't charge any breakfast. We are very sorry about this misunderstanding, the online check-in is just to confirm your reservation and to reduce the time for your check-out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leslie Crochard

AccorHotels certified review
Anonymous Families - 30/12/2017

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur G., je vous remercie chaleureusement pour vos commentaires au sujet de votre dernier séjour au Novotel Lyon Nord. Mes équipes ont réussi leur mission: obtenir votre satisfaction et c'est notre plus belle récompense. Dans l'attente d'avoir le plaisir de vous accueillir à nouveau, je vous souhaite une excellente journée et surtout une très belle année 2018. Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Kew92 Business - 18/12/2017
« Business trip »

Arriving at Novotel Nord Porte de Lyon I was pleasantly surprised with the grounds and modern interior of the hotel. The restaurant food was excellent every evening I ate there and the staff beyond helpful! The room was spacious and comfortable.

AccorHotels certified review
Deepak A. Business - 17/12/2017
« Nice & Relaxing stay but no vegetarian option in breakfast »

+ Clean & hygenic rooms. + A complimentary bottle of water. + Fast check-out (did in my last visit only) - No warm Vegetarian Option for breakfast. - No English channels on TV

AccorHotels certified review
Av Business - 07/12/2017

It is the second time that I have bugs in my room. A dead bug was lying on the carpet for three days meaning the room was never cleaned.

AccorHotels certified review
Anonymous Business - 03/12/2017
« Great staff, extremely helpful to be able to communicate in English. »

Comfortable, clean facilities with helpful staff and good restaurant and bar on site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir L., Thank you for the great review of our hotel! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Gert Business - 02/12/2017
« Great service! »

The fact that one of your people brought us to our work, when there was no taxi available, was highly appreciated!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir V., Thank you for the great review of our hotel and for Christine! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Anonymous Business - 12/11/2017
« Great service, friendly and helpful personnel. »

The room was clean, could hear no noise from the hallway. Curtains blocked the light from outside. Bed and pillows were up to my standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Van Oerst, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Lindsay Business - 29/10/2017
« Comfortable but basic »

Check-in was excellent and the bar staff were also very helpful and friendly. The room was very basic and the desk style made working very difficult. The room was over looking the pool and I was bothered by a floodlight all night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Peter J. Couples - 28/10/2017
« Perfect stop & sleep over »

Perfect stop & sleep over on our way to the south. Good location, good rooms and fine services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter J. R., I very much appreciate your comments regarding your stay at the Novotel Lyon Nord Porte de Lyon. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Km Couples - 25/10/2017
« Check in/room/service in the bar and restaurant was good. »

Everything was fine and we have no complaints. My only observation which, I have said many times to Accor, is that as a Silver member I receive a welcome drink but not for my wife who always is with me. I think this welcome drink should include my wife as well as me as its not practical or logical to exclude my wife from this. She is not the person booking the rooms and only one of us can do it i.e.me. Therefore she can never become a silver member as long as I continue to live

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth M., I very much appreciate your comments regarding your stay at the Novotel Lyon Nord Porte de Lyon. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement . The loyalty card is only personnal. I hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Miklos C. Business - 25/10/2017
« Check in too slow, everything else is fine. »

The only comment I would have is the check in, it took way too long to check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miklos C., I very much appreciate your comments regarding your stay at the Novotel Lyon Nord Porte de Lyon. It is always a pleasure to receive positive feedback. I will share your comments with my team. I note your disappointmenrt about the checkout process, the next time my staff will explain you how you can make an express check out. I hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Swannee Couples - 08/10/2017
« Excellent service lovely room »

Friendly staff who spoke good English which was really helpful for us, Lovely room, and in a location we had asked for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine S., I very much appreciate your comments regarding your stay at the Novotel Lyon Nord Porte de Lyon. I am sure that this feedback will serve as an encouragement to all of my staff . Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Stopover T. Couples - 03/10/2017
« Lyon visiter »

Good location for stop enroute, nice meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir Hodgson Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Ben B. Families - 25/09/2017
« Lovely stay. Rescued from holiday mayhem. »

We drove into Lyon late at night without and any phone, so we could p,an or book a hotel. We came across the Novotel Lyon City and enquired there. They were fully booked, however, they phone forward to this property and booked it for us and gave us directions as well as Wi-Fi access so we could save the directions on Google maps. After a horrible day of driving, your staff and hotels saved our day. Please forward our grateful thanks to the staff at both Lyon hotels for their assistance and patience with our limited French language skills. if we revisit Lyon again we will plan to stay with Novotel in a heartbeat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

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