Hotel - Novotel Lyon Nord Porte de Lyon
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Novotel Lyon Nord Porte de Lyon Hotel

4.0/5 763 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6H30-24H00
    • Opening hours : Week-end 7H00-24H00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All of the rooms at the Novotel Lyon Nord Porte de Lyon hotel feature an LCD TV, WIFI, minibar with cold water, tea and coffee making facilities and a safe. They can accommodate up to 2 adults and 2 children. Connecting rooms for families available.Spacious, adaptable and contemporary, Novotel rooms are fantastic living areas that meet your every need. All rooms in the Novotel Lyon Nord Porte de Lyon hotel measure 269 sq. ft. (25 m2), and have individually controlled air conditioning.

  • 107 rooms
  • 105 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 63 family rooms
  • 4 connecting rooms
    • Emergency exit map
    • WIFI in your room
    • Remote control TV
    • DDI - Direct Dialing In
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Security peephole
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,609 reviews

Our guest reviews for Novotel Lyon Nord Porte de Lyon

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 763 reviews
Alexandra Families - 05/11/2018 AccorHotels certified review
« Really nice pause during the long way »

The hotel is nicely situated next to the Lyon and next to the Autoroad. We've stayed for one night with the kids and everyone was happy. The room is big enough and have all needed for the nice stay. The restaurant is cosy and kitchen is good. There is a small corner for kids to play. The breakfast is reach and nicely served. The Fast checkout option is really great not to loose the time during the depart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

F. S. Business - 02/11/2018 AccorHotels certified review
« clean and easy accessible »

Helpful front desk No problem speaking English Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. F., Thank you for the review of our hotel! I am glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Iseul C. Business - 01/11/2018 AccorHotels certified review
« Great stay with good facilities - especially I loved the breakfast! »

I enjoyed staying in Novotel Lyon Nord Porte de Lyon for my business travel days. Room was clean and comfortable. I loved the breakfast with lots of good food options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thank you for the great review of our hotel! I am glad that you enjoyed your stay and hope to see you again very soon. I love also our breakfast! Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Nh Business - 29/10/2018 AccorHotels certified review
« Overall good, however the restaurant is not friendly enough for international visitors. »

The room is nice and clean, and the reception (particularly Amber) was very helpful. The cafe is nice, however the staff is not fully trained to handle busy situation and international visitors.

Anonymous Solo - 17/10/2018 AccorHotels certified review
« Normal »

Hotel vieillot

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur De Sousa Pedroso, Je vous remercie d'avoir choisi Novotel Lyon Nord et de partager votre expérience. Vous avez trouver notre hôtel vieillissant, il ne fait pas parti de la dernière génération et nous attendons avec impatience notre programme de rénovation. Cette semaine nous installons des écrans 55 pouces dans toutes nos chambres face au lit pour le plus grand plaisir de tous. En ce qui concerne la presse nous avons à disposition des tablettes numériques avec de nombreux titres de presse. Souhaitant avoir le plaisir de vous accueillir à nouveau très bientôt , très belle après midi à vous! Béatrice Rondy General Manager Novotel Lyon Nord be…

Martin Business - 14/10/2018 AccorHotels certified review
« Good food, average approach »

Nice hotel with perfect breakfast. Good equiped rooms. Bed is not very comfy. Too soft. You cant open window to ventilation possition. Worst is approach of staff in restaurant. When you wants to go for dinner, you shoul wait to be seated. When you wait several minutes and nobody is comming, you will choose table by your self. Soundz normal, no? Especially when restaurant is half full and there is no reservation signs on tables. But... when stuff find out that you was so brave and choose table wthout their assistance, they start to ignore you. And when you domt speak French, it will be for long time. We seated there for 20 mins till we get question, if we get menu. During this period some guests came after us, they were seated with menu and they already get food as well... so our mood wasnt very good. Good was good. Nothing special, but good and we were do hungry, that we stayed. And that sights on you. Almost like you killed somebody. Was in this hotel 5 times, because is close to our office, but will not repeat again.

Ellen Friends - 14/10/2018 AccorHotels certified review
« Quiet and restful with great staff »

Enjoyed our stay. The breakfast is a great start to the day. The weather was a bit hot but with the windows open at night the sleeping was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. F., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Franky D. Families - 04/10/2018 AccorHotels certified review
« Disappointed »

The bed was to narrow ( 1.40m), nu brush in the toilet and a limited choice of breakfast with insufficient filling the empty plates. The booking through the telephone took nearly 20 minutes what is wat to long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franky D., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

K. M. Couples - 30/09/2018 AccorHotels certified review
« Pleasant and helpful staff and comfortable room »

Have stayed here several times and always have enjoyed the visit. Unfortunately this time our arrival was delayed owing to problems with the eurotunnel but we have no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Gbyorkie Couples - 18/09/2018 AccorHotels certified review
« Nice hotel, good food, great stay. »

Lovely large room with all the little niceties we needed. Good menu with gluten free options for dinner & breakfast, not always an option at some hotels. Very happy with our stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. W., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Anonymous Business - 14/09/2018 AccorHotels certified review
« all perfect »

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. K. Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

C. Business - 13/09/2018 AccorHotels certified review
« businesstrip »

very kind staff and the room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Wahl, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Alex G. Families - 02/09/2018 AccorHotels certified review
« Great value in convenient location »

Nice hotel, safe car park, clean rooms, friendly service, pool an added bonus. Great stopover destination.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex G., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Claire Families - 02/09/2018 AccorHotels certified review
« Pleasant hotel »

The hotel was pleasant but the staff were not particularly helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire Louise Y., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I offer you my sincerest apologies for my team who did not meet your expectations. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Simone Families - 27/08/2018 AccorHotels certified review
« Good for 1 night »

The room was fine, but the quality of the food was very dissapointing. Also the swimming pool is very small and too busy. Also we were not satisfied with the fast check out. Invoices got mixed up and at first we payed the dinner for other people. It took several reminders to fix this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone K., Thank you for taking the time to tell me about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Anonymous Families - 26/08/2018 AccorHotels certified review
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur R., Je vous remercie d'avoir choisi Novotel Lyon Nord et de partager votre expérience. Je suis ravie que vous ayez apprécié votre séjour, mon équipe et moi souhaitons avoir le plaisir de vous accueillir à nouveau très bientôt. Très bonne journée à vous! Béatrice Rondy General Manager Novotel Lyon Nord be…

Family - 26/08/2018 TripAdvisor review
« Just a quick overnight »

We chose this hotel just as an overnight as we made our way from the Loire to Provence. Something is up with the air conditioning at this hotel, the moment we went it to our room it smelled moldy. The next morning I woke up with sinus issues that eventually required antibiotics.The pool and grounds (including an inflatable for kids) are good for the kidsThe breakfast is very substantialLocation was close off the A6 but no highway noiseAmple parking, albeit the spaces are tiny.I would probably only recommend staying when you can open up the windows for fresh air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for choosing Novotel Lyon Nord for your stay. I'm glad you enjoyed our facilities for the kids in the garden. I am truly sorry if you were disturbed by the air conditioning, it had to be set to maximum speed. You can adjust it according to your wishes and even cut it from the individual thermostat. The air conditioning filters are regularly renewed and I can guarantee the quality of the air conditioning. Wishing to have the pleasure to welcome you for a fully successful stay, very nice day to you! Beatrice General Manager Novotel Lyon Nord

Dv Families - 25/08/2018 AccorHotels certified review
« Great location »

An excellent location for a stopover with great facilities,both inside and out. Food value for money was not so impressive but decent nonetheless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

Steve Couples - 21/08/2018 AccorHotels certified review
« Great hotel for as stop-over or even for a few days to visit Lyon »

Quiet, but full of kids. Full, but nothing was too much trouble. Pleasant surroundings, but not expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

L Families - 21/08/2018 AccorHotels certified review
« Good experience »

Everything ok except the swimming pool need some cleaning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent T., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I am sorry for the swiming pool. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

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