Hotel - Novotel Lyon Nord Porte de Lyon
Novotel Hotel Novotel Hotel

Novotel Lyon Nord Porte de Lyon Hotel

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4.0/5 698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6H30-24H00
    • Opening hours : Week-end 7H00-24H00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All of the rooms at the Novotel Lyon Nord Porte de Lyon hotel feature an LCD TV, WIFI, minibar with cold water, tea and coffee making facilities and a safe. They can accommodate up to 2 adults and 2 children. Connecting rooms for families available.Spacious, adaptable and contemporary, Novotel rooms are fantastic living areas that meet your every need. All rooms in the Novotel Lyon Nord Porte de Lyon hotel measure 269 sq. ft. (25 m2), and have individually controlled air conditioning.

  • 107 rooms
  • 105 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 63 family rooms
  • 4 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Remote control TV
    • DDI - Direct Dialing In
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,607 reviews

Our guest reviews for Novotel Lyon Nord Porte de Lyon

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 698 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tim G. Families - 09/04/2018
« Very satisfied of accommodation and fast check-In / check-Out procedure. Less satisfied of evening diner arrangements for our group. »

Hotel, room and bar were up to the expected high standards. Also the fast check-In / check-Out procedures (online) was very convenient. We were less satisfied whit evening diner. We reserved a table for 2 x 8 persons, which was promised to be ready 30-45 min later and the staff would come and get us at the bar. When 1h later we noticed that multiple large tables were assigned to groups that arrived later than us at the hotel (even later than when we requested for the table) and still no table was available for us, we were very disappointed. In the end after 1h15 waiting time (very late in the evening in meantime), we got our table and finally were able to take diner.

AccorHotels certified review
G T. Business - 09/04/2018
« Good basic hotel »

Stayed for business and compared to a lot of hotels I have had the experience of staying in, this one was ok for the price. Check in and check out were quick enough, but staff did not seem to make it a welcoming experience, more transactional. However the restaurant staff were brilliant and I enjoyed my meal for dinner. Breakfast was also ok, though it can get busy with not enough tables available. It was disappointing to have to walk down to reception to collect an iron / ironing board and then have to bring it back when finished. Many other hotels around the world in this price bracket have irons in the room or offer a service to bring one to your room immediately. TV stations were also limited for the international traveler.

AccorHotels certified review
Van M. Families - 07/04/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter Van M., Thank you for the great review of our hotel! I am very glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Anonymous Families - 03/04/2018
« It was a very pleasant Hotel to stay in with friendly staff and excellent facilities »

It was easy to access the Hotel. Car parking spaces a little tight but enough spaces. Staff were friendly and helpful throughout the stay. Beds were very good and bathroom functional and pleasant to use. Breakfast was nice and had very good variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Layne Walker, Thank you for the review of our hotel! I am very glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Steven D. Friends - 02/04/2018
« stop over »

lack of seating in the reception and bar area... bar service was not very good. room was clean and quiet,shower was ok,beds were comfortable. parking area with cctv was a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven d., Thank you for taking the time to tell me about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience at bar did not meet your expectations; please allow me to express my sincerest apologies. It is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Denise H. Business - 23/03/2018
« the hotel was ok »

Just average. Hotel met basic needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis H., Thank you for the review of our hotel. We hope to see you again very soon with a better check-out. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Anonymous Friends - 21/03/2018
« The hotel is pleasant enough. The style is simple and the food is fine. The staff are very helpful. »

The staff were always willing to make an extra effort to help us out.

AccorHotels certified review
Anny Solo - 18/03/2018
« West in Lyon »

Very friendly welcome and quick check in. I chose the hotel for a dance event taking place nearby and would do it again. Nice room to relax and coffe in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anja Guiesen, Thank you for the review of our hotel! I am glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Anonymous Business - 16/03/2018
« I was satisfied. »

I was satisfied but iron in the room would be nice. It would be great if you had a gym at your hotel. One week without sport can be seen in the body.

AccorHotels certified review
Swannee Couples - 08/03/2018
« Excellent service lovely room »

we arrived very late having been held up for hours in traffic. We were shown to our room very quickly and the receptionist was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Gijsbertus Business - 26/02/2018
« Good address for business trip »

Good but not exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir G. Thank you for thereview of our hotel. I am glad that you enjoyed your stay and hope to see you again very soon for a better one. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Richard Families - 18/02/2018
« Richard »

Very nice meal in evening. Nice clean room but main bed and pillows very uncomfortable. Also pull out sofa bed could feel all the springs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard F., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am very happy you enjoy your meal at NCAFE. I am sorry that the main bed and pillows did not meet your expectations; please allow me to express my sincerest apologies.All bedding was renewed in december 2017. It is my hope that you will give me the opportunity to better serve you in the near future. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Jacek Business - 15/02/2018
« No gym no fun »

I stayed 5 days and lack of gym it's the worst part.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacek Iwanicki, Thank you for taking the time to tell me about your stay at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the gym our establishment actually does not have a gym but we propose a partnership with the Gymlib network at preferential rates It is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Mithun A. Business - 15/01/2018
« It was a pleasant stay »

The stay was pleasant with comfortable beds and the a good Television. The lights in the room were appropriate. It would have been better if the electrical plug points were international sockets which fits in any country plug. The only European plugs didn't help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

AccorHotels certified review
Anonymous Families - 13/01/2018
« nice overnigth stay to rest on the road to the ski resort »

nice room, very quiet, very helpful reception desk very well located, next to gas station, mall, and restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Béatrice Rondy General Manager Novotel Lyon Nord be…

TripAdvisor review
Couples - 11/01/2018
« John »

My wife and I had a very nice stay at this hotel. As always, accommodation was good and the staff were all very friendly and professional. I would especially mention the staff who worked in the restaurant and bar for their kindness and professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN, thank you for your warm comments following your stay at NOVOTEL LYON NORD. My teams and I are committed to enhancing each customer's experience and your feelings and compliments are truly rewards! I hope to have the pleasure of welcoming you again. Kind regards.

AccorHotels certified review
Pieter Families - 07/01/2018
« Perfect for budget friendly transit with family »

correct price, friendly staff, convenient near highway, very basic restaurant. perfect for transit with family on the way to the ski areas.

AccorHotels certified review
Anonymous Families - 06/01/2018
« Family reunion »

Nice Hotel with friendly staff

AccorHotels certified review
Lana P. Families - 01/01/2018
« Charged again when I had paid in august! »

Stay was fine but I've been charged for the room plus breakfasts when I paid in august for room without breakfast. Did not have breakfast. Emailed three days ago with proof of previous payment but no response. Have stayed numerous times and never had this problem before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lana P., Thank you for taking the time to tell us about your experience at the Novotel Lyon Nord Porte de Lyon. I am sorry that your experience did not meet your expectations. You have paid for room and city taxes the day of your reservation : 84.75 € on the 17th, August 2017. For your online check-in, a pre-authorization has been made on internet just for your extras. You didn't have any extras that's the reason why the pre-authorization has been closed at 0. And we didn't charge any breakfast. We are very sorry about this misunderstanding, the online check-in is just to confirm your reservation and to reduce the time for your check-out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leslie Crochard

AccorHotels certified review
Anonymous Families - 30/12/2017

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur G., je vous remercie chaleureusement pour vos commentaires au sujet de votre dernier séjour au Novotel Lyon Nord. Mes équipes ont réussi leur mission: obtenir votre satisfaction et c'est notre plus belle récompense. Dans l'attente d'avoir le plaisir de vous accueillir à nouveau, je vous souhaite une excellente journée et surtout une très belle année 2018. Béatrice Rondy General Manager Novotel Lyon Nord be…

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