Hotel - Novotel Saint Avold
Novotel Hotel Novotel Hotel

Novotel Saint Avold Hotel

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4.0/5 464 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Outdoor sports
    • Boules/petanque
    • Bowling (Paying, Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 07:00-23:30

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Enjoy comfortable rooms and VIP treatment at Novotel with cozy bedding and duvets, a selection of hot drinks (teas, coffees and herbal teas), free WIFI, bathroom and separate WC.

  • 61 rooms
  • 57 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 24 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,648 reviews

Our guest reviews for Novotel Saint Avold

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 464 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Graham T. Couples - 14/02/2018
« The hotel is very clean with very friendly staff »

Check in was simple with a receptionist who spoke excellent English. We were a little disappointed with dinner, no entrecot or buns for burgers. Our room 124 was not very warm & even after having the fan on full with the thermostat on 25!

AccorHotels certified review
Marlene Couples - 14/02/2018
« A comfortable stay with a good breakfast. »

We stopped at this lovely Novotel in Saint Avold en route to our skiing holiday and again on the return. Perfect. Close to the motorway when driving from the UK to Switzerland. We returned after spending the second week skiing in France because we were treated so well by the staff. Lovely comfortable room and an excellent breakfast.

AccorHotels certified review
Shaun W. Solo - 13/02/2018
« This time not the best »

I was this time dissapointed, this is due to the fact that the restuarant wss closed for my evening meal and breakfast, but i gad paid for both in advance.

AccorHotels certified review
Jmv Business - 05/02/2018
« Ok for one night »

It was a good stay Place is good for a short stay Rooms are ok Dinner was ok Breakfast was ok Staff was nice As usual, I did not feel like being platinum is considered at all

AccorHotels certified review
Stephen Solo - 05/02/2018
« Would have been a ten but for th e kitchen ! »

Reception on arrival excellent, Claire on departure, excellent, room spotless, well appointed and comfortable, waiter in Bar/Restaurant, excellent, Kitchen chef, unprofessional and lazy.

AccorHotels certified review
Phil Couples - 04/02/2018
« A good overnight stop »

Stayed overnight on a trip to Austria and it was so good we stayed on the way back!

AccorHotels certified review
Andy Couples - 21/01/2018
« Good and comfortable overnight stay on way to Austria »

Nice and easy check in late at night Comfortable beds and clean rooms Only improvement would be to reinstate the quick coffee and pastry breakfast as we didn't fancy the full buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Pino Families - 17/01/2018
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Zanti, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mrs S. Families - 08/01/2018
« Good »

The staff were welcoming. We had dinner at the hotel and the staff were very attentive and we had a good experience. The breakfast however was very disappointing. We arrived over an hour before the end of breakfast service to find none of the trays had been refilled. The hot breakfast trays were empty, no crepes, no eggs, no milk, no fruit etc. We are bread and had to hunt around for scraps that were left over. At least 3 families came into the dining room after us and I could see they were also not happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Small, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore we will credit you 1250 points on your LeClubAccor card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Zoe Families - 01/01/2018
« Nice hotel , kind helpful staff »

Nice breakfast , nice layout to hotel and friendly staff however drinks very pricey and we had a room for 4 (2a 2 c). but there was no room to move with 2 double beds up in room . is just a standard room for 2 . The rooms need to bigger when a family is staying the i.e. Family rooms ......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Loftus, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Couples - 29/12/2017
« efficient »

NO problems at all check in was slick even tbhough we had arrived at the same time as a coach full of passengers. Excellent meal in restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Peter T. Families - 26/12/2017
« Good service »

Nice happy people clean room and reasonable breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
D R. Families - 26/12/2017
« Great stay »

Clean and spacious room with fridge, flat screen TV and power shower. Breakfast very good with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Geoffrey W. Couples - 21/12/2017
« Mostly very enjoyable »

We found our stay at Saint Avold very pleasent in the main with very pleasant and helpful staff. The only let down was breakfast on the first morning of our stay (10/12/17). There was a large coach party staying at the hotel all of whom eemed to descend on the restaurant for breakfast at the same time. We had to wait for some time to get a table for breakfast and then longer to get coffee and breakfast. It was as though a swarm of locusts had passed through the restaurant. i suggest if you have large coach parties that you need to make arrangements for them to either stagger their breakfast times or have seperate facilities.

TripAdvisor review
Family - 20/12/2017
« Perfect stop over »

Perfect stop over from UK to Italy. Room was excellent, clean and modern with comfy bed and pillows. there was a widescreen tv and fridge in room which was very useful. Great power shower. Breakfast excellent. Staff very friendly.

AccorHotels certified review
Jca Couples - 19/12/2017
« Fabulous staff »

We love this as a stopover as the staff are always in good spirits and polite and helpful. I loathe powdered milk ( in fact hate the machines you put in) and someone is always kind enough to do me some hot milk. 9 ratings are for bed being too close to wall on one side and some decor a little tired. You should value this group of staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Anonymous Business - 17/11/2017
« Mr Iain M. »

Very polite and easy to park our Formula 1 Race Trucks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MARCHANT, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernadette DAOUT Directrice

AccorHotels certified review
Shaun W. Solo - 11/11/2017
« Always very good »

The staff are always very friendly and helpful, they are alwsys willing to go the extra to give a very exceptional experience for the guest. This is why I myself always dtsy when I am in the region.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr WHITE, We very much appreciate your comments regarding your stay at the Novotel Saint Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Kat Families - 07/11/2017
« Okay, but not great »

Room was clean, but that's it. Slightly outdated, in need of some TLC. We could not regulate heating and didn't feel safe to keep window open as room was on the ground floor. Whole hotel had that "cheap " feeling. I would expect more from 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Kasinova, Thank you for taking the time to tell us about your experience at the Novotel Saint Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Flay 1. Business - 02/11/2017
« business trip »

Convenient for my trip as it was very close to the carling refinery, the food and drink choice was very good although a little expensive. Room was large very clean and free wifi was to a good speed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernadette DAOUT Hotel Manager

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