Hotel - Novotel Saint Avold
Novotel Hotel Novotel Hotel

Novotel Saint Avold Hotel

4.0/5 491 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Outdoor sports
    • Boules/petanque
    • Bowling (Paying, Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 07:00-23:30

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Enjoy comfortable rooms and VIP treatment at Novotel with cozy bedding and duvets, a selection of hot drinks (teas, coffees and herbal teas), free WIFI, bathroom and separate WC.

  • 61 rooms
  • 57 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 24 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,862 reviews

Our guest reviews for Novotel Saint Avold

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 491 reviews
Couples - 10/07/2018 TripAdvisor review
« Convenient, clean and quiet! »

We always stay here on our way back from Switzerland to Zeebrugger. It's close to the motorway so you don't have a struggle to find it after al long day on busy roads. The rooms are very comfortable and, of course, spotlessly clean. The only fault I have, and I have reported it several times, is that the ventilation in the toilet and the shower room never works. It should come on when the light is switched on but it doesn't ….. in any of the many rooms we have been in! Also, come down to breakfast early or you will end up with dried out bacon and sausages which are not replaced when pointed out to waiting staff. The rooms are very good value for money, especially booking on line.

Linda G. Couples - 08/07/2018 AccorHotels certified review
« Very comfortable beds after a long day on the road. »

We stay here twice a year on our way back to Zeebrugge from Switzerland. For us it is very convenient as the hotel is so close to the motorway exit and at the same time it’s very quiet. The room, as you would expect, is spotless and the beds are super comfortable. The only things that could be improved, and I say this every time and nothing is done about it is that the ventilation in both the bathroom and, more importantly, the toilet don’t work or are not switched on. We have stayed in many rooms and they are all the same. It’s pointless asking for feedback if you do nothing about it! Also, we came down to breakfast at 08.45 and the only bacon and sausage left was burnt and dry. When I asked the young man on duty for some more he said that was all he had. Your breakfast is not cheap by any means so some fresh bacon and sausage should have been available to us. In this day and age I feel your hotel should have BBC 1 and 2. You have Rai 1 !!!!!!!

Friends getaway - 03/07/2018 TripAdvisor review
« Excellent »

Excellent stay, no complaints. Staff were all helpful and friendly, rooms are clean and ticked all boxes. Food was good, the location is easy to get to and from. The surroundings are peaceful, loads of parking available. Will certainly be back.

Anonymous Couples - 25/06/2018 AccorHotels certified review
« very friendly and efficient staff »

A smile as a welcome, good food and attentive staff

S W. Solo - 19/06/2018 AccorHotels certified review
« Very good and satisfying »

As said before, it is always pleasent to stay in St.Avold, as the staff are helpful and always friendly

Vivien L. Couples - 09/06/2018 AccorHotels certified review
« fine »

A little disappointed we were put in a room with no view as last time we stayed we had a lovely room with a view ,considering I am a regular customer I would have liked a room with a view .

Business - 02/06/2018 TripAdvisor review
« Most arrogant »

I am a client that stays every week in hotels of accor group I use St Avold (which is quite ok) if I travelling late at night as a stop over This week I had planned the same but due to a cancelled meeting I was ahead of shedule and decided to stay in my accor group Hotel in Barr Seemd logic to me to cancel one room and book another woth the same group. well, no way I ended up paying twice, and now they ask me for a review of a night I only payed but did not consume....

Raymond L. Families - 29/05/2018 AccorHotels certified review
« Great as usual »

We stay at the St Avold hotel at least four times a year and we always find it very friendly .

Martin J. Solo - 27/05/2018 AccorHotels certified review
« Overnight stop »

I've used this hotel before. It's really conveniently situated for an overnight stop when travelling to/from UK further into Europe. Easy access. Clean comfortable and quiet room, helpful staff. A few niggles with the breakfast this time but on previous occasions it's been fine.

Lat1800 Couples - 22/05/2018 AccorHotels certified review
« Excellent hotel, beautifcul location & exceptional staff »

The hotel is conveniently located on main road axes, yet within nice surroundings with a beautiful forest & swimming pool on the terrace. Large parking space. Well kept facilities, great quality breakfast, and above all extremely welcoming staff.

Couples - 22/05/2018 TripAdvisor review
« Perfect hotel for stop-over & wonderful staff »

The hotel is very well kept, and the staff extraordinarily friendly. Excellent breakfast & sleep quality. Good parking, nice terrasse with a swimming pool. The hotel stands by the forest and is very relaxing

Anonymous Families - 01/05/2018 AccorHotels certified review
« Needs nee carpeting »

Nice hotel. Needs new elements however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B.DAOUT Hotel Manager

Ryan Business - 27/04/2018 AccorHotels certified review
« Mr B. »

very good, staff were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B.DAOUT Hotel Manager

Shaun W. Solo - 20/04/2018 AccorHotels certified review
« Adequate for my needs, but could have been better »

Just feel that the last few times the fine experience i have had before was not there, the time before last there was no kitchen, and this time i waited for over 30 minutes at the bar before i received any service. So i am a bit dissapointed and IF i decide to stay on my way home i would hope the stay would be a better experience.

Mike -. C. U. Couples - 15/04/2018 AccorHotels certified review
« Overnight »

Welcome at reception was very warm and good. Room was clean and very comfortable The arrival of food in the restaurant for dinner was extremely slow. Altogether the stay was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B.DAOUT Hotel Manager

Anonymous Business - 05/04/2018 AccorHotels certified review
« Okay without any plus »

Old fashioned hotel and rooms. Very friendly personnel. Kitchen very poor: too hard bread, dry fish (from freezer probably).

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, B.DAOUT Hotel Manager

Stephen Couples - 04/04/2018 AccorHotels certified review
« Another great stay »

Fast efficient and friendly check in, room allocated as per our request. Restaurant food much improved since last visit, new chef ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. We are glad that you noticed the improvement in the restaurant food; in fact, we have a new chef for a month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager

Xavier O. Families - 02/04/2018 AccorHotels certified review
« Wonderful »

As always good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernadette DAOUT Hotel Manager

Martine C. Solo - 30/03/2018 AccorHotels certified review
« Very easy and no stress. »

Welcome always very nice and courteous. All well explained how to get to your room etc. Nice meal , service pretty fast. I choose a rump steak and my only objection was the knive I was given, ie. the same as for the breakfast, but I should have asked and I am sure I would have been given a proper one! Breakfast well layed out and varied and copious should you wish it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martine C., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. Thank you for sharing your experience, and we hope to welcome you again very soon Sincerely, B.DAOUT Hotel Manager

Holloway Couples - 24/03/2018 AccorHotels certified review
« Satisfied »

Room was comfortable and food good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HOLLOWAY, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernadette DAOUT Hotel Manager

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