Hotel - Novotel Saint Avold
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Novotel Hotel

Novotel Saint Avold Hotel

Avenue de Fayetteville  RN 33 
57500  SAINT AVOLD
FRANCE

428 reviews
TripAdvisor Rating Based on 428 reviews
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From 99.00 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Outdoor sports
    • Boules/petanque
    • Bowling (Paying, Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 07:00-23:30

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Enjoy comfortable rooms and VIP treatment at Novotel with cozy bedding and duvets, a selection of hot drinks (teas, coffees and herbal teas), free WIFI, bathroom and separate WC.

  • 61 rooms
  • 57 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 24 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,359 reviews

Our guest reviews for Novotel Saint Avold

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 428 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Richy Families - 18/08/2017
« General hotel Good and staff friendly but Room snd toilet was dirty »

Ok

AccorHotels certified review
Delgb Couples - 11/08/2017
« Average, convenient but nothing to write home about! »

We stayed here one night as a stop over on our way home from Italy. We booked last minute via the phone app, no problem and a good welcome. Although I was asked to move my car as the Police were arriving for some sort of operation! The car park is secured at night also. Our concern was the service in the evening, we booked a table and sat for a while before our order was taken and then waited 20 minutes before our drinks arrived, whilst others were served quicker. the food was OK but not brilliant. The staff weren’t particularly good in the evening and didn’t seem to communicate with each other very well or cope well with being busy. The room was comfortable except that the bed was close to the wall on one side which made it difficult getting in and out of bed, but we did have a good nights sleep. The morning staff on the desk and in the restaurant were far better and the breakfast was as expected. Having left a 5* hotel in Italy I was at first worried that had affected my views, however, I recently stayed in a Novotel in the UK and that experience was far better, despite there being a concert on at a nearby stadium. This hotel was convenient and just about acceptable.

AccorHotels certified review
Aberdeen Couples - 08/08/2017
« Aberdeen »

Staff, both reception and restaurant were excellent.

AccorHotels certified review
Groeneveld Families - 08/08/2017
« Room oke, breakfast very disappointing »

Room was small for four but oke for one night. Bar, cleaning and reception staff all very friendly. The breakfast buffet was a disaster. Not at all what I am used to at Novotel. Although more than an hour to go, there was no bread (only a very hard baguette left), no scrambled eggs and only one type of cheese and ham to 'choose' from. On top of that the blond eldery lady was very rude when I asked for replenishments.

AccorHotels certified review
Anonymous Families - 05/08/2017
« Breakfast at €16.50 is shocking »

High prices for a normal room and €16.50 each for breakfast is far too expensive

AccorHotels certified review
Colin C. Couples - 02/08/2017
« Colin C. »

As good as ever - always our first stop en route to Austria

AccorHotels certified review
Jc Families - 31/07/2017
« St Avold »

Only reason not a 10 is that there is some updating to fabric required. Despite that it is so easy to get to and although a road in front it is quiet. The wooded area is lovely. Best of all the staff are some of the most pleasing and helpful ( including Reims) we have come across in our 24 years of using Novotel in France. (Versailles an Metz being the poorest) Still strongly dislike the coffee and tea machines used in the restaurants at breakfast. I fill these in every time and never receive any feedback-so am unsure if they are of any help

AccorHotels certified review
Stefania B. Families - 30/07/2017
« Perfect for a stopover on route from England to Italy »

Staff were all very pleasant. The only drawback was the singer in the restaurant was too loud and too close to the tables. We could hardly hear each other and the waiters

AccorHotels certified review
Alan A. S. Families - 30/07/2017
« Excellent service »

Staff were all very friendly and helpful.

AccorHotels certified review
M. Families - 29/07/2017
« Well situated in quiet period »

Confortable bed & good continental breakfast

AccorHotels certified review
Rosie Couples - 27/07/2017
« Pleasant stopover, friendly and helpful staff »

Good dinner, nice room, missed a sofa to sit on.

AccorHotels certified review
Linda G. Couples - 24/07/2017
« St Avold »

A quiet, clean and comfortable room. Easy check in and out. We didn't have dinner at the hotel but we did have breakfast which was not up to expectation. The buffet had not been replenished. There was no fresh fruit when we arrived, no bacon not much bread and the coffee machine would not dispense a 'long' coffee. We had to wait until the only waitress on duty returned to the dinning room before we could get a cup. When we told the receptionist that we were not happy with the new style Novotel breakfast she said that other guests had also complained but that some had liked the changes. It would not be so bad if the buffet is replenished. People don't have time to wait for breakfast items, in fact the bacon never did make an appearance before we left! And what has happened to the boiled eggs? I would also like to know why the extractor fans in the toilet and the bathroom don't work? Other than that we had a very good nights sleep in very comfortable beds in a very quiet room.

AccorHotels certified review
Ben Families - 18/07/2017
« Very warm welcome »

Restful

AccorHotels certified review
Stephen Couples - 15/07/2017
« Good but standards slipping »

As usual reception was friendly and efficient, as was the check out. It seems that there have been some changes in F&B as we did not experience the usual high standards that we have experienced in previous visits. Some obvious signs of cost cutting in restaurant and bar, it can surely not be your brand standard to provide a 10cm x 10cm 2ply paper napkin as the table setting for three course dinner ? Had to wait 10 minutes in bar for aperitif before anyone took our order despite staff from restaurant appearing several times to collect drinks. Room clean and comfortable as usual but have just booke Mercure in Forbach for next week as a little disappointed with F&B this time, will return in a month or so to see if things improved. I have also just booked the Novotel in Liverpool for arrival on the 27/7 but am now worried as I have just read some reviews on Trip Advisor regarding cleanliness and overall lack of service.

AccorHotels certified review
Thomas Families - 12/07/2017
« Traditional yearly stop-over with kids »

It s become a tradition, and our vacation begins and ends with a night in Novotel St Avold. Very convenient location near the highway but "in the green", friendly staff, kids friendly approach not only on paper but real. Swimming pool is, according to weather conditions, sometimes highly appreciated

AccorHotels certified review
Debbie G. Couples - 03/07/2017
« Mrs Debbie G. »

Overall we enjoyed our stay. Our only 2 points are that for those travelling and wanting to leave promptly breakfast could be served from 6.45. The other comment about breakfast was that the bread offered was worst we have ever had. We often stay at the Ibis in Woippy and the bread served at breakfast is far superior to yours.

AccorHotels certified review
Longmire Families - 01/07/2017
« Overnight stop »

Comfortable family room with enough space to still move around - decent breakfast

AccorHotels certified review
Ann F. Couples - 30/06/2017
« Friendly and helpful staff »

At all times the staff were very helpful, friendly and professional, but we find the hotel very overpriced for what is offered. Especially the breakfast.

AccorHotels certified review
Serge Business - 29/06/2017
« ok but needed air conditioning »

ok but needed air conditioning please extend your breakfast buffet

AccorHotels certified review
William W. Couples - 26/06/2017
« Renewed my faith in Accor hotels in France »

Very good reception followed by extremely helpful staff in all matters.

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