Hotel - Novotel Saint Avold
Novotel Hotel Novotel Hotel

Novotel Saint Avold Hotel

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4.0/5 468 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 72.20 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Outdoor sports
    • Boules/petanque
    • Bowling (Paying, Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 07:00-23:30

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Enjoy comfortable rooms and VIP treatment at Novotel with cozy bedding and duvets, a selection of hot drinks (teas, coffees and herbal teas), free WIFI, bathroom and separate WC.

  • 61 rooms
  • 57 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 24 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,744 reviews

Our guest reviews for Novotel Saint Avold

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 468 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mike -. C. U. Couples - 15/04/2018
« Overnight »

Welcome at reception was very warm and good. Room was clean and very comfortable The arrival of food in the restaurant for dinner was extremely slow. Altogether the stay was good.

AccorHotels certified review
Anonymous Business - 05/04/2018
« Okay without any plus »

Old fashioned hotel and rooms. Very friendly personnel. Kitchen very poor: too hard bread, dry fish (from freezer probably).

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, B.DAOUT Hotel Manager

AccorHotels certified review
Stephen Couples - 04/04/2018
« Another great stay »

Fast efficient and friendly check in, room allocated as per our request. Restaurant food much improved since last visit, new chef ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. We are glad that you noticed the improvement in the restaurant food; in fact, we have a new chef for a month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager

AccorHotels certified review
Xavier O. Families - 02/04/2018
« Wonderful »

As always good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Martine C. Solo - 30/03/2018
« Very easy and no stress. »

Welcome always very nice and courteous. All well explained how to get to your room etc. Nice meal , service pretty fast. I choose a rump steak and my only objection was the knive I was given, ie. the same as for the breakfast, but I should have asked and I am sure I would have been given a proper one! Breakfast well layed out and varied and copious should you wish it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martine C., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. Thank you for sharing your experience, and we hope to welcome you again very soon Sincerely, B.DAOUT Hotel Manager

AccorHotels certified review
Holloway Couples - 24/03/2018
« Satisfied »

Room was comfortable and food good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HOLLOWAY, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Alistair V. Business - 19/03/2018
« The bathrooms don’t smell very nice and need to be refreshed »

The bathroom and toilets in the room need to be refreshed / modernises, especially the floor covering. Mildew should not be present around the bath tub / shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Saint Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 1500 points will be issued to your LeClubAccorHotels card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely B. DAOUT Hotel manager

AccorHotels certified review
Dave P. Business - 11/03/2018
« Excellent hotel »

The staff are very helpful and friendly. It is located just off the A4 so it was very easy to find. The amenities are excellent and the breakfast was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Anonymous Families - 08/03/2018
« Excellent overnight stay. »

Overnight stay in a repainted and refreshed room which was very comfortable. The restaurant was closed but the hotel had sent me an e-mail informing me of this, for which I was grateful. The staff were very helpful as always. The repainted room was very clean and comfortable and a major improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B.DAOUT Hotel Manager

AccorHotels certified review
Jeremy Couples - 06/03/2018
« Overnight stay en route from England to Austria. »

Pleasant stay, as always. Staff friendly, room very clean, food good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Paul H. Business - 06/03/2018
« Very nice staff, clean hotel. »

The main restaurant was not open, so limited choice on bar snack. But the members of staff on the evening and morning were very attentative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B.DAOUT Hotel Manager

AccorHotels certified review
Linda G. Couples - 06/03/2018
« It would have been excellent had the restaurant been open! »

We had been informed by text message before we arrived that the onsite restaurant would not be open on the evening of our stay. At the time we didn't think too much about it but after a long drive from central Switzerland it would have been handy to have had a proper meal at the hotel instead of the snack menu on offer. This meant we had to get back in the car and drive into town to a restaurant. Breakfast was also in the bar and was not the full buffet normally on offer. The room was, as always, spotlessly clean and very comfortable and we both slept very well. The only criticism we can make here is that the ventilation in the toilet is inadequate, in fact it doesn't work at all. I have mentioned this before about the Novotel in St Avold. None of the above would stop me from staying at this hotel as, for us, it is convenient, clean, comfortable and friendly and that's what counts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. We hope to welcome you back to our hotel very soon! Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Anonymous Couples - 27/02/2018
« Very good value for money, except the drinks »

Nice, clean and modern furnishing. Room was a good size and quiet given the nearby main road. Food was OK but the drinks were very expensive; 7.50 Euro for a 0.50 ltr beer is expensive for any hotel never mind a budget hotel. Wine at 7.50 for 150 ml made the evening meal poor value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Wayne S. Couples - 27/02/2018

Always a warm and friendly welcome the staff are great .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne SMITH, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B. DAOUT Hotel Manager

AccorHotels certified review
Anonymous Families - 19/02/2018
« A good hotel to spend the night while travelling. »

The reception was very friendly and helpful. The restaurant was open till late and served a nice meal. Rooms were clean and spacious. We felt welcome and all our needs were fulfilled. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Teerlynck, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 19/02/2018
« Room issues and poor food »

Broken fridge, door handle hanging off toilet door, food quality below average

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 1500 points will be issued to your LeClubAccorHotels card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Bernadette DAOUT Hotel manager

AccorHotels certified review
Anonymous Families - 19/02/2018
« Comfy and friendly »

The room was on the small side for a family room. We ate a meal in the restaurant and we would have hoped to see more vegetarian options - e.g. a vegetarian burger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to Saint-Avold very soon! Sincerely, B.DAOUT Hotel Manager

AccorHotels certified review
Graham T. Couples - 14/02/2018
« The hotel is very clean with very friendly staff »

Check in was simple with a receptionist who spoke excellent English. We were a little disappointed with dinner, no entrecot or buns for burgers. Our room 124 was not very warm & even after having the fan on full with the thermostat on 25!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM TUCK, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations in the restaurant; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Marlene Couples - 14/02/2018
« A comfortable stay with a good breakfast. »

We stopped at this lovely Novotel in Saint Avold en route to our skiing holiday and again on the return. Perfect. Close to the motorway when driving from the UK to Switzerland. We returned after spending the second week skiing in France because we were treated so well by the staff. Lovely comfortable room and an excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernadette DAOUT Hotel Manager

AccorHotels certified review
Shaun W. Solo - 13/02/2018
« This time not the best »

I was this time dissapointed, this is due to the fact that the restuarant wss closed for my evening meal and breakfast, but i gad paid for both in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernadette DAOUT Hotel Manager

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