Novotel Rouen Sud Hotel 4 stars

TripAdvisor rating 3.5/5 770 reviews
Novotel Rouen Sud
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Room 1

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Hotel extras

  • 10 minutes' walk from the Zénith arena and theexhibition center

  • Peaceful setting at the edge of a forest

  • Indoor and outdoor play areas for children

  • 5,866 sq. ft. (545 m²) of modular meeting space with natural light

  • Free enclosed outdoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Outdoor playground for children
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Rouen Sud

Angle Avenue de l'Université
Rue de la Mare Sansoure
76800
saint etienne du rouvray
france

Tel: +33232917676

Fax: (+33)2/32917686

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   F1 Zénith - Parc Expo

  • METRO M :   TECHNOPOLE TECHNOPOLE

  • TEOR :  

  • By plane

    PARIS ORLY At 140km / 87 miles

  • By plane

    PARIS ROISSY CDG At 140km / 87.5 miles

  • By plane

    ROUEN BOOS At 20km / 12.5 miles

  • By train

    ROUEN RIVE DROITE At 7km / 4.38 miles

GPS :49.389931, 1.059331

Our accommodations

Spacious, contemporary and fully modulable, the Novotel room is true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations. The Novotel Rouen Sud hotel offers rooms measuring 269 sq. ft. (25 m²), with Internet connection and free WIFI, free tea and coffee-making facilities, flat-screen television and minibar.

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 23
  • Views: Pool side, Courtyard side, Forest view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Views: Courtyard side, Forest view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Views: Forest view, Pool side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: Forest view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 210 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Novotel Rouen Sud

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

4,785 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

770 reviews

Perfect

Customer review rating 4.0/5

Angus T. Business - 18/07/2019 AccorHotels certified review

Very Good

Dear Angus T., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager Novotel Rouen Sud.

Mr

Customer review rating 4.0/5

Keith M. Couples - 16/07/2019 AccorHotels certified review

as always we were treated well by the staff except our request for our quiet room was not given initially. We were given a room overlooking the pool (on the ground floor) and a path in front of the room. We requested another room and were given it. Secondly some guests were playing music in the gardens when we were having an aperitif. It appears you have no policy for dealing with this . The problem continued when we had our meal outside in the garden.

comfortable, clean and efficient, thanks

Customer review rating 4.0/5

Anthony T. Business - 15/07/2019 AccorHotels certified review

comfortable, clean and efficient, thanks

Dear Anthony T., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager Novotel Rouen Sud

good experience

Customer review rating 4.0/5

Annalisa Families - 13/07/2019 AccorHotels certified review

I stayed with my family in this hotel for 3 nights. It was a good experience. Tidy room, cleaned every day! Nice staff, good choice for breakfast. The only "problem" is that it is not a hotel located in the central area, but it is reached in about 20 minutes.

Dear Annalisa B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager Novotel Rouen Sud

Nice clean functional in a silent area with a refreshed interior lobby

Customer review rating 4.0/5

T. Couples - 06/07/2019 AccorHotels certified review

Overhaul extremely satisfied. Tesla Supercharger on the parking is a real asset. It is a pity the outside of the hotel does not reflect the quality of the overhaul experience. The hotel would deserve a paint refresh especially the woods. The parking surface would deserve to be redone (flat) as well

Dear Rmi T., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager Novotel Rouen Sud.

Rooms bit dated

Customer review rating 4.0/5

Hammy Couples - 05/07/2019 AccorHotels certified review

Checkin etc was fine but the room did have an aroma which cleared after a few hours. We had to be shown how to turn the shower on - most unusualDinner menu is OK but not too inspiring. Otherwise hotel is efficient although breakfast choices are gradually reducing at all novotel and Mercure hotels. A good stopover for one night.

Dear Graham W., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping Manager Novotel rouen Sud.

Mrs Julie k.

Customer review rating 4.0/5

Mrs K. Couples - 02/07/2019 AccorHotels certified review

The room was clean and tidy as always. However the restaurant was below standard. In the evening we waited for 40 minutes before anyone came to take our order and I had to ask to be served. The menu was very limited and hard to choose a meal. We ordered two salads and again after waiting for over an hour I had to ask where our food was. By then it was 2230hrs and too late to eat much. I wish we hadn't bothered ordering the food. We have stayed here for many years on the first night of our holidays for many years but are not sure we would return.

Shabby

Customer review rating 4.0/5

Lesley Couples - 01/07/2019 AccorHotels certified review

Air con fixed at 18 degrees so room was not cold enough so slept poorly. Room was clean but quite shabby. Very cheaply decorated but room was not cheap!! Food was good though and not badly priced. Pool was also clean. Would not stay there again unless the whole hotel was refurbished.

Very convenient, comfortable hotel

Customer review rating 4.0/5

Elizabeth Couples - 29/06/2019 AccorHotels certified review

Very convenient, comfortable hotel

Dear elizabeth f., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Novotel Rouen Sud

Perfect, all staff very friendly and helpful

Customer review rating 4.0/5

Sm B. Solo - 25/06/2019 AccorHotels certified review

At the reception desk, I asked for help buying a ticket for entry into Monet's house in Giverny for the next day and the lady on the desk did it all for me, I was so pleased. The breakfast was delicious.

Dear Sonia B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Novotel Rouen Sud

Warm and welcoming staff. restaurant staff aware of special dietary needs. We have had many stays here and never experienced contamination isdues

Customer review rating 4.0/5

Dc Families - 24/06/2019 AccorHotels certified review

Great, comfy

Dear David C., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Resp-Technique Novotel Rouen Sud

Fine

Customer review rating 4.0/5

Anonymous Business - 21/06/2019 AccorHotels certified review

It was ok. I personally thought the hotel was too expensive. The restaurant was ok, table hadn’t been cleaned properly. But food was nice.

Rooms need updating and A/C

Customer review rating 4.0/5

Jp Business - 20/06/2019 AccorHotels certified review

The hotel is dated, rooms are too warm to sleep in during warm weather. Staff is not very friendly.

Dear Jennifer P., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I want you to know that our teams do everything they can every day to satisfy your client. Your room stay is the up category renovated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kareen-Housekeeping manager-Novotel Rouen Sud.

EXCELLENT

Customer review rating 4.0/5

David S. Couples - 19/06/2019 AccorHotels certified review

Hotel reception and restaurant areas were in good condition, rooms are looking a little tired!!

Dear david s., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager-Novotel Rouen Sud.

Not worth the money paid! much better for less elsewhere

Customer review rating 4.0/5

Leonard Families - 19/06/2019 AccorHotels certified review

Having stayed in numerous hotels throughout Europe and the world including Novotel's I can say that this is by far the worst. The room looked like it was stuck in the 1960's really outdated with Artex walls and ceilings, a separate toilet and bath setup, the toilet was barely large enough to fit in, the water pressure was none existent! I reckon with a strong blow I could push the water back. The beds were hard as rocks and the duvet and covers were again straight from the 60's, two power points in the entire room, one for the TV and one for the kettle so none spare for charging phones etc. the room was not cleaned properly by housecleaning as we found soft drinks bottles and food under the bed. The one redeeming feature was the restaurant which served okay food, albeit over priced for what you got. I cannot fault the waiting staff they were lovely. All in all, I would not stay here again nor would I recommend this place to anyone. Novotel needs to look at their pricing for this room and rethink their strategy.

Dear Leonard S., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our temas make everything to satisfy our guest and we are very sorry for this lack of quality in your room.We do feedback to our teams to deal with this problem. Consequently we offer you 2000 points on your loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kareen-Housekeeping manager-Novotel Rouen Sud.

Very common Novotel-hotel out of city center Rouen.

Customer review rating 4.0/5

Olavi P. Business - 08/06/2019 AccorHotels certified review

Too warm rooms. Smile missing from check-in desk.

Bonjour Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Rouen Sud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, Bien cordialement. Bruno R-Technique Novotel Rouen Sud

Excellent as usual

Customer review rating 4.0/5

Anonymous Couples - 26/05/2019 AccorHotels certified review

Very helpful staff who opened the back door specially for us for a short time to make it easier for us to take our luggage to our room.

Dear Cornelia V., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Novotel Rouen Sud

It was nice

Customer review rating 4.0/5

G. Business - 23/05/2019 AccorHotels certified review

Good

Dear kevin g., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Novotel Rouen Sud
Customer review rating 4.0/5

Lesley A. M. G. Couples - 21/05/2019 AccorHotels certified review

Very peaceful and enjoyable

Dear Mike G., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Novotel Rouen Sud

This is, for us, an ideal hotel for overnighting when en route in France.

Customer review rating 4.0/5

Jb Couples - 18/05/2019 AccorHotels certified review

As usual check in was smooth with staff very welcoming. The room was spacious and clean with a comfortable double bed, sofa, tv, mini fridge, tea/coffee making facilities, en suite bathroom and separate loo. It was great to see that the carpets have been replaced - the room looked so much better. Obviously the basic room structure maybe a little dated, but it suits us fine. The hotel is set in its own quiet grounds with secure free overnight parking. It is not in the city centre but has very easy access to the motorways. We didn’t use the restaurant this stay, but did notice that the menu had changed since the end of February. The only slight downside was waiting to be served in the bar, but the barman did change the tv channel to show the football which made my husband happy.

Dear Jacqueline B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Novotel Rouen Sud
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