Hotel - Novotel Rouen Sud
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Novotel Hotel

Novotel Rouen Sud Hotel

Angle Avenue de l'Université  Rue de la Mare Sansoure 
76800  SAINT ETIENNE DU ROUVRAY
FRANCE

622 reviews
TripAdvisor Rating Based on 622 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor playground for children
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Boules/petanque
    • Bowling (Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00 - 19:00-24:00
    • Opening hours : Week-end 07:00-12:00 - 19:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Rouen Sud hotel offers rooms measuring 269 sq. ft. (25 m²), with Internet connection and free WIFI, free tea and coffee-making facilities, flat-screen television and minibar.

  • 134 rooms
  • 130 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,754 reviews

Our guest reviews for Novotel Rouen Sud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 622 reviews
AccorHotels certified review
Regis M. Families - 16/08/2017
« Children beds terribly uncomfortable + AC not working properly »

The two beds that are part of a sofa-bed, had springs sticking up in our children back. Both of them had a terrible night sleep. The room is really hot and the AC blow air but the temperature regulator makes no difference whatsoever and lastly the shower in the morning was cold. We've been staying in your property several times over the years and it has gradually been getting worse and unfortunately we have decided that it would be the last time. Your staff at reception were very nice and friendly on a positive note.

AccorHotels certified review
Annie B. Families - 16/08/2017
« ok room »

Room was spacious and sofa bed already open and made which was nice. Our bed was making a lot of noise. I think the metal spring needed a bit of oil.

AccorHotels certified review
Sally P. Couples - 16/08/2017
« Another satisfactory stay »

As always, we received the service and facilities that we have come to expect. The bed was very comfortable and everything was clean and well presented. It was unfortunate that there was no hot water in the morning and we didn't have time to do anything about that. We informed reception on leaving in order that something could be done for future guests. It was not a complaint. We did not receive an apology or a thank you. The response was 'did you let reception know' suggesting we were at fault. A simple apology would have gone a long way. Instead we left thinking that Novotel didn't/don't care and it is up to clients to rectify problems. This is not good PR (I am in the business).

AccorHotels certified review
Sarah Families - 15/08/2017
« Perfect overnight stop »

Quick and easy check in. Comfortable bed and room. Lovely breakfast included in price. Great experience.

AccorHotels certified review
Michelle Families - 15/08/2017
« Lack of Service »

No water in room - unhelpful staff, no-one at desk for 10 mins when needed to ask a question had to find someone from the restaurant to locate someone. No explanation for breakfast just taken to a table. Rooms/Hotel look tired and outdated

AccorHotels certified review
Jon H. Families - 15/08/2017
« A true Lifesaver! »

Amazing- another hotel let us down, we arrived desperate and tired with 3 young children. The receptionist sorted it and within 10 mins of arriving we had 2 rooms, 3 sleeping children and 2 relieved adults... Thankyou!

AccorHotels certified review
Steven M. Families - 14/08/2017
« Not dissapoining »

This is the 6th time we have stayed in this hotel , as usually staff were good and as usually the only let down is the rooms are looking tied & no watchable English TV when the majortiy of the car park was English. And as per usually there were be no changes next year if we decide to stay .?

AccorHotels certified review
Malcolm Couples - 14/08/2017
« Ideal »

Good room, good value dinner shame about breakfast

AccorHotels certified review
Anonymous Families - 14/08/2017
« The room was used for smoking and had no air-conditioning so a stale and smelly night. »

Poor The room was used for smoking and had no air-conditioning so a stale and smelly night. We had no warning when the booking was. We had assumed that all rooms we non smoking.

AccorHotels certified review
Norah R. Friends - 13/08/2017

Clean. Very friendly and helpful staff Restaurant menu was suitable for vegetarians. Excellent local walks for the dogs and a safe car parking

AccorHotels certified review
Peter G. Solo - 11/08/2017
« Nice quite rooms »

I always find it a pleasure. Atmosphere is good and the staff are great

AccorHotels certified review
Anthony R. Couples - 11/08/2017
« relaxation and welcome at end of long drive »

This hotel gives a warm welcome and a friendly welcome coupled with a comfortable and attractive environment.

AccorHotels certified review
Anonymous Families - 10/08/2017
« Stop over »

Easy to find. Was asked to pay at check in but I had already paid when I booked. I was asked to prove it by showing my booking email. Plenty of car parking. Room smelt a little damp from the bathroom but was absolutely fine otherwise. Clean and spacious. Good room temperature. Swimming pool a bonus and we'll used by children. Great sunbed provision and also equipment for tennis. Breakfast was plentiful and delicious although would prefer bacon rather than sausage. Hotel close to a number of restaurants and easy bus service into Rouen centre.

AccorHotels certified review
Grandelf2 Families - 07/08/2017
« Poor hotel. »

Arrived to find that once again the only option available for an evening meal was a three course BBQ evening. This does not cater for every guest. What if you don't want three courses? Tough. You have to pay for them even if you don't want all three. No other food options available at the hotel so had to eat elsewhere. The rooms were tired and needed redecorating. Carpet was stained. The bed made odd noises intermittently which sounded like it was going to break. Couldn't wait to leave and will not be returning.

AccorHotels certified review
Becky Families - 05/08/2017
« Good Stopover Hotel »

We used Novotel Rouen Sud as a stop over for journeying down to Poitier from Calais (with young children). Hotel staff were friendly. Playground was nice. Breakfast was great. Downside is that it all needs modernising (carpets are worn and stained, soft furnishings have seen better days, everywhere could do with a lick of paint). My husband and I chuckled at the 'smart pillows', apparently you could fold them along a sewn in line to use when sitting in bed. All this really did was make them a pretty useless pillow for sleeping on.

AccorHotels certified review
Ian P. Families - 05/08/2017
« Needs updates on hotel »

Plenty for kids but hotel rooms smelled and scruffy needs update won't be staying again

AccorHotels certified review
Anonymous Families - 02/08/2017
« Good place for an overnight stay »

We stayed here on our way to the South of France. It is a perfect place for an overnight stay as it is very close to the Autoroute and very easy to find. The staff were very friendly and helpful.

AccorHotels certified review
Stef Families - 01/08/2017
« Steph »

Fine.

AccorHotels certified review
Sally Families - 01/08/2017
« Overall very good place to stay overnight as part of a journey. »

We stayed two Saturday nights consecutatively as part of a journey to and from Bordeaux region. The 1st Satursday night stay we arrived late and only had breakfast before departing. The 2nd Saturday night stay we had dinner and breakfast. Unfortunately our dinner order got misplaced so we had a very long wait but the staff were very good about it and apologised and the manager on duty gave us our meal complimentary so you can't ask for much more than that. We found the breakfast to be great with plenty of choice and all very fresh. The only negative experience about our stay was the pool. My daughter was very keen to have a swim but the temperature of the pool was below 16 degrees! I think this is disappointing being the end of July, coming into the height of summer and potentially a selling point of staying at your hotel for many customers. It would be ideal if you could have a heated pool so that is can actually be used. Apart from the Pool our overall experience was very good, thank you.

AccorHotels certified review
Jonathan B. Families - 30/07/2017
« Basic but comfortable »

A basic room booked for the night on our way down to the south of France. We booked a family room for four people (two adults and two children). We had to request more pillows for the right number of us. The restaurant dinner and breakfast were fantastic with lots to choose from. Don't expect lots of luxury but good for a one or two night stop.

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