Hotel - Novotel Rouen Sud
Novotel Hotel Novotel Hotel

Novotel Rouen Sud Hotel

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3.5/5 658 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor playground for children
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00 - 19:00-24:00
    • Opening hours : Week-end 07:00-12:00 - 19:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Rouen Sud hotel offers rooms measuring 269 sq. ft. (25 m²), with Internet connection and free WIFI, free tea and coffee-making facilities, flat-screen television and minibar.

  • 134 rooms
  • 130 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 3,301 reviews

Our guest reviews for Novotel Rouen Sud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 658 reviews
AccorHotels certified review
Sam Couples - 11/02/2018

Nice restaurant and great that we could take our dog in the room. Tired bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha J., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kareen-Housekeeping manager.

AccorHotels certified review
Ian B. Families - 05/02/2018
« Comfortable good value stay. »

We needed an over night stop on our way to UK. This provided all the comfort and value for money stay we wanted. Staff were very friendly and efficient. The room was a gòod size as we had our dog with us and they allowed him to stay with us at our table in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager.

AccorHotels certified review
Alain Business - 02/02/2018
« convenient »

easy access, clean room, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear alain r., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager.

AccorHotels certified review
Anonymous Business - 31/01/2018
« Nice hotel with excellent breakfast »

Nice stay in general. The room was however old and there were some problems with the sewer system in the bathroom. Water came up in the tub when washing my hands in the sink. Very nice breakfast area and excellent breakfast. Only thing I missed was some vegetables. Good and very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA S., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager.

AccorHotels certified review
Anonymous Business - 23/01/2018
« Satisfactory »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theo K., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David- Novotel Rouen Sud

TripAdvisor review
Rosie-Brockham Business - 21/01/2018
« Handy hotel for exhibition centre in Rouen »

OK hotel, nice in summer with the swimming pool, (although freezing cold as not heated.). We stayed in January for a fair in the exhibition centre, which is very handy, only minutes away. The hotel is a little tired, but OK. We were on the 2nd floor, very quiet but room too hot and couldn't turn down the heating. Very comfortable bed. No BBC channels on TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosie, We would like to thank you for your comment, We are glad to know you had a nice stay with us. As you said, we are located near the highway and the city center but in a quiet neighborhood. Please note that we have BBC channels and that our staff at the reception is available 24/24 hours should you need anything, We would be happy to welcome you soon, Best Regards, C.Pomarède - Novotel Rouen Sud Manager

AccorHotels certified review
Rosie Business - 20/01/2018
« Hotel handy for exhibition centre in Rouen »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David- Novotel Rouen Sud

AccorHotels certified review
Mikko Business - 18/01/2018
« OK »

Positive: Location, restauraunt, cleanliness of room Negative: Outside of the hotel is really bad (grass on the backside especially), Building needs restoration on the outside - especially the Novotel sign needs some paint!!!! It looks really, really bad. All in all the hotel is ok, but it looks really, really bad from outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, David- Novotel Rouen Sud

AccorHotels certified review
Anonymous Families - 06/01/2018

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Rouen Sud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs David- Novotel Rouen Sud

TripAdvisor review
Business - 05/01/2018
« The staff makes up for the outdated rooms »

Spending here more then 100 nights a year with our company, it is everytime a discovery to see which stains this times have been added to the carpet in the standard and superior rooms (only exec rooms are "still" OK) It is a pity for the VERY friendly staff to have to sent clients into these rooms. If it weren t for the proximity to the office, we would change

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you for taking the time to write this comment and noticing our friendly staff, you appreciation will be shared with them as soon as possible. We are sorry about the carpet in some rooms. Our staff carry on the room every day and wash regularly the carpet. But despite that, some marks can't be removed and we will change them as soon as we can. We hope to welcome you again, maybe in one of our Executive room, Best Regards, C.Pomarède - Novotel Rouen Sud Manager

AccorHotels certified review
Richard Families - 04/01/2018
« Very good - will stay again. »

All staff very helpful and proactive. Reception staff friendly and efficient - helpfully moved us to an upper room when asked. Restaurant staff very helpful and responsive - no waiting. Comfortable room - clean. quiet and bright. Wholesome food - good range. Hotel felt secluded and safe but still convenient for Rouen city - without the noise and hustle -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard E., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David- Novotel Rouen Sud

AccorHotels certified review
P O. Couples - 26/12/2017

the hotel provided the high standards we expect from Novotel when we stay

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur O., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Rouen Sud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs David- Novotel Rouen Sud

AccorHotels certified review
Haggai H. Business - 20/12/2017
« Not the level I would expect from Novotel »

Main points to improve: 1. Room condition of the non-refurbish. 2. Breakfast does not include: vegetables, boiled egg, smoked salmon. 3. Coffee machine today in all hotels is with fresh milk, on your hotel it is with powder milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haggai H., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For information, the smoked salmon and the vegetables do not make party of the Breakfast Novotel but the Mercury We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David- Novotel Rouen Sud

AccorHotels certified review
Olivier Business - 13/12/2017

I really enjoy this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier P., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David- Novotel Rouen Sud

AccorHotels certified review
Bruce F. Couples - 11/12/2017
« Not bad but bedroom looked a bit tired »

We are regular customers over the last 20 years and feel that this hotel needs refurbishing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce F., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David- Novotel Rouen Sud

AccorHotels certified review
Frédéric Business - 27/11/2017
« Professional and friendly service in a great hotel with quality rooms and furnitures .. nice food »

Always feel at home and although very friendly, it always stays professional .. a great team at work ... which means I will always come back to Novotel Rouen Sud for both professional and personal stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas FORVEILLE

AccorHotels certified review
G. Business - 27/11/2017

convenable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas FORVEILLE

AccorHotels certified review
John M. Couples - 26/11/2017
« Satisfied »

Enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas FORVEILLE

AccorHotels certified review
Olivier Business - 23/11/2017
« Nice stay in Rouen »

Confortable hotel with plenty of services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cozzani V., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas FORVEILLE

AccorHotels certified review
John B. Couples - 14/11/2017
« A Comfortable Overnight Stay »

A friendly welcome at reception. Comfortable, well appointed room. Attentive staff. Food choice and quality excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas FORVEILLE

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