Hotel - Novotel Reims Tinqueux
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Novotel Reims Tinqueux Hotel

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4.0/5 1,002 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Nearby)
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 / 19:00-22:30
    • Opening hours : Week-end 12:00-14:30 / 19:00-22:30

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,034 reviews

Our guest reviews for Novotel Reims Tinqueux

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,002 reviews
AccorHotels certified review
Ian D. Couples - 17/06/2018
« God hotel »

Rooms comfortable and clean. Friendly and helpful, English speaking reception staff. Restaurant food okay but staff not as helpful or pleasant as reception. Overall, a bit expensive for what you get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN D., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Chris -. L. Couples - 11/06/2018
« Comfortable overnight stay »

Very convenient location when traveling north-south from Le Shuttle. Warm welcome; friendly staff. Comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Richard B. Families - 11/06/2018
« Overall it was good except for dinner »

Staff were excellent as usual, room was clean and well prepared except air conditioning was working fully. Dinner was disappointing as choice seemed more limited than before. Limousine burgers came in a bread bun which became soggy-they used to come sandwiched between potato galettes. The menus used to look good but now just a folded piece of paper

AccorHotels certified review
Geoffrey C. Couples - 08/06/2018
« Mr »

Very pleasant stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFFREY COLE, We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gill C. Couples - 06/06/2018
« peter @gill c.. »

we stay 3 times a year always excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER COLLIER, We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Alan C. Couples - 05/06/2018
« We have stayed many times but this was poor »

We had booked an executive room in advance. When we arrived there was no record of our booking.After making enquiries the receptionist found that our room had been given to somebody else .She said that there would be another room of the type that we had booked - and although it was an executive with bathrobes and minibar it was nowhere near the standard of executive room that we have had at this hotel before - in fact it was otherwise identical to a standard room. To make matters worse , at checkout , the receptionist tried to present us with the bill for the person who had been given our room , including his restaurant and bar bill.It was appalling customer relations, considering that we have stayed at this hotel at least 30 times before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN CONRAD, Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I hope this situation doesn't prove our good Relationship since many years. I will try to personnaly Welcome you when you will come back. Sincerely,

AccorHotels certified review
Lisa Families - 05/06/2018
« Great over night stay »

We found the hotel easily and were check in quickly and guided to our room which was easily to access with our luggage. We had a family room, a comfy double bed for us and 2 sofa beds for the children. Parking was easy. There are a few places to eat around and a supermarket. I would definitely consider staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISA GRIEVE, We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Regis M. Families - 05/06/2018
« Dissapointed »

Hello, nothing wrong with the hotel. In fact it's a nice hotel with nice rooms and well kept... However, we chose that hotel as we wanted a swimming pool after driving 6 hours... and when we arrived we were informed that the pool was closed for renovation... two very dissapointed children and one dissapointed adult who still had to pay full price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REGIS MORIN, Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Now the Tv move the place. Also we are so sorry about the swimming pool and that's the reason it was indicated on internet. Sincerely,

AccorHotels certified review
Alison Couples - 03/06/2018
« Outside area completely closed- if we had known we would have chosen a different hotel. »

We have stayed here many times before- choosing to break our journey here because of the outside restaurant area where we have previously enjoyed a meal and drink. However on this occasion it was closed due to refurbishment. When I booked the hotel I saw nothing to indicate that this was happening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON G., Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Just precise you Alison, the informations for some works at the NOVOTEL is written on website. Sincerely,

AccorHotels certified review
J E. Business - 31/05/2018
« Helpful Staff »

Most comfortable stay, helpful staff throughout the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E. , We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
P.e.h. Business - 31/05/2018
« Quality as usual »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL H., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. Thank you so much for your fidelity year after year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
K. D. Business - 30/05/2018
« UNE SOIREE COOL »

100% DE SATISFACTION RAS

Our hotel has responded to the review
Our hotel has responded to the review

Merci Monsieur K. C'est toujours un plaisir de recevoir de tels encouragement mais nous vous remercions aussi pour votre grande fidélité année après année. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

TripAdvisor review
Couples - 30/05/2018
« clean & friendly »

We stayed at this hotel as a stopover on the way & returning from the South West corner of France. We found the hotel staff to be very friendly & welcoming. The hotel room was very clean & tidy & had plenty of parking. It had what was needed for an overnight stay. The hotel is very dog friendly, the restaurant had a decent menu including a couple of vegetarian choices for an evening meal - we did not have breakfast as we left early each morning. The only downside is there is no lift to the upper floors so anyone with a mobility problem should point this out to the hotel when booking, and there was no air conditioning in our room. I personally found the beds to be very hard and I didn't sleep well, however my husband slept like a log! A small niggle is that the cups in the rooms are small cardboard cups and it would be nice to have a proper cup to drink the hot tea & coffee from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harryholmes, Thank you to share your satisfaction. You are right we had problems with air conditioning but a technical man came to resolved the problem. For guest with mobilty problem we always try to help them or facilitate their stay. See you soon and don't hesit to come again and beneficiate our new swimmingpool area. openning soon. Best regards

TripAdvisor review
Couples - 30/05/2018
« Not impressed »

The first thing we discovered was that the swimming pool was not open. We were not previously advised of this. When we went to the bar for drinks, I was told there was no Prosecco or soda water. We went into the restaurant for dinner. I ordered chicken supreme with sweet potato chips and was advised there were none of the latter. The chicken was very dry and I advised the waiter but received no apology or compensation. When I received my bill, we had been charged for breakfast which we did not have. On informing reception, it was immediately taken off. Overall we were extremely disappointed with this hotel, especially as we had stayed twice before and everything was of a much higher quality, especially the food.

Our hotel has responded to the review
Our hotel has responded to the review

dear Londontraveller21 Thank you to take the time to write to me. I am very sorry about this bad experience and hope to Welcome you the next time. I will see what's happened whith the chicken meat and also our bar serve some drinks about the NOVOTEL's brand. So we haven't all products. Kind regards

AccorHotels certified review
Anonymous Couples - 29/05/2018
« A perfect overnight stay before continuing on the road »

Everything worked well. As a gold Shareholder cardholder we were treated to a room upgrade which was much appreciated. The room was lovely and spacious and the bed comfortable. Check in was quick and efficient and this was followed by dinner in the restaurant. As long term customers of Novotel we both personally prefer the previous, simpler lay out of the menu card and perhaps also more choice...no simple steak frites, no fromage blanc avec coulis de fruits rouges... Breakfast was a quick coffee/croissant at the bar - an excellent formula

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
K7004DEwilliamd Friends getaway - 29/05/2018
« Perfect hotel - perfect location »

My favourite hotel when staying over in Reims. Great location close to the main road networks and a feeling of space within the hotel itself. Rome well appointed and perhaps the best shower in any hotel that I stayed in during my 2 weeks travelling in France. The staff in this property are really friendly and go out of their way to be helpful, something that we found in all the Accor hotels that we stayed in during our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much to share your satisfaction witch is the best reward our daly job. Don't hesit to come back during the summer to see our new swimmingpool area. Best regards

AccorHotels certified review
Andy W. Couples - 27/05/2018
« Friendly, quiet, comfortable hotel a few kilometers from Reims centre »

Overall experience was very good. Staff are friendly and helpful with excellent English. Room was at the far end of the hotel so very quiet but a good walk from reception. However, there are secure entrance/exit doors at various points along the hotel so able to park car a short distance from bedroom. About 15 mins drive to Reims centre from hotel. Hotel restaurant was good value and food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
William D. Friends - 25/05/2018
« Best place to stay in Reims - without question. »

From the moment you walk through the door you are made to feel extremely welcome by the very engaging staff. Nothing seems too much trouble for them. Rooms are spacious and comfortable and the shower unit is possibly one of the best in any of the hotels that I have stayed in. Good selection at the breakfast table and excellent food and service in the restaurant in the evening. First stayed in this hotel in April 1988 and when back in Reims always my first selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR D., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mary Couples - 22/05/2018
« Mediocre »

Had to carry cases up steps. Room too far Along corridor

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY CARMEN B., Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
S. Families - 22/05/2018

OK, but disappointing and not as expected. Swimming pool & tetracr undergoing work. Hotel was dated. Not even a biscuit for a cup of tea (the little things count)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT S., Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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