Hotel - Novotel Lens Noyelles
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Novotel Lens Noyelles Hotel

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4.0/5 507 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Check in from 9am
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Other sports activities
    • Badminton (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 24:00
    • Opening hours : Week-end 06:00 - 24:00

Business services

  • 7 meeting room(s)
See all services

Hotel location

Our rooms

Choose comfort and space. Rooms are equipped with all the usual facilities, including air conditioning, free WIFI and flat-screen TV with satellite channels. For up to 2 adults and 2 children. Children under 16 years stay free of charge.Choose the Executive Room to enjoy optimal comfort: slippers, bathrobe, relaxing shower with our essential oils capsules, Nespresso coffee machine, free minibar.

  • 81 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,621 reviews

Our guest reviews for Novotel Lens Noyelles

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 507 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Castagné Families - 15/01/2018
« Great stay with fresh pressed orange juice ! »

Nice spacy double room for 5 people

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINE CASTAGNE, We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 08/01/2018
« Good except the end »

The stay was perfectly acceptable. The room was well set up for my two sons. However, on checkout, I had been charged €33 for a breakfast I had neither taken, nor approved the deduction for. I now have to contact the Accor customer services to try to get this money back. Following this incident, I have cancelled a booking at this hotel that was due to take place later this year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW MCCRACKEN, We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the debit for the breakfast you didn't take, we present our apologies. The 33€ has been refunded yesterday. In fact, you choose the Online Fast Check Out which is a Accor Program to upgrade the experience of the check out. With this choice, available in every hotels of the Accor Group, you accept that the debit is made directly from your card, without needing to make your code. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mike P. Families - 02/01/2018
« Average »

Was not happy that when I booked the rooms the restaurant was indicated as being open, but 3 days before our stay we were notified that the restaurant would be closed. The room reservation was not able to be cancelled due to the type of online booking made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL P., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Roadtrip2017 Families - 31/12/2017
« It was ok but was misled regarding the restaurant. »

The front desk staff was unfriendly and unhelpful maybe because she did not want to work on Christmas eve? We were misled as we were sent an email stating the restaurant was closed during our stay but on the morning breakfast was being served. The front desk specifically said it was closed when we asked on arrival. That was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOMEDA L., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Eriks Families - 28/12/2017
« Nice and easy »

Required somewhere to stay overnight during our trip. We arrived late, had no problems during check in. Room was in excellent order. Good breakfast. Polite and welcoming staff.

AccorHotels certified review
Chris -. L. Families - 23/12/2017
« Passing through - night stop »

Friendly welcome and helpful, warm staff throughout our brief overnight stay. Restaurant wholesome food for dinner and breakfast. Rooms simple and comfortable. A little difficult to find. Ideal stop off en route to Channel crossing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER P., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 14/12/2017
« Very good »

Nice room, cosy, well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM H., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 16/11/2017
« Comfortable »

I have stayed here 3 or 4 times a year for the last 2 years. It is convenient for breaking the journey between Burgundy and Calais. Clean and comfortable - good food but not outstanding. Dog friendly. Reasonable prices. Good loyalty scheme.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT P., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Hilary Families - 31/10/2017

Very comfortable. Good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILARY MARSHALL, We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mike D. Business - 31/10/2017
« A perfect hotel for our WW1 Battlefield Tour »

From the moment we arrived every member of Staff made our group welcome and the level of service was superb! Check in was efficient, rooms were clean and comfortable, and breakfast superb.

AccorHotels certified review
Anonymous Families - 26/10/2017

V friendly welcoming, clean comfy.

AccorHotels certified review
Lars E. Families - 24/10/2017
« Perfect. »

Modern nice hotel, pleasant and helpful staff, good dinner and a very good breakfast to set you up for the day with anything you desire.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Phillip W. Families - 23/10/2017
« Mr Phillip W. »

Great hotel, well located and a friendly and helpful team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Good night stop »

Slightly tired now but a good overnight stop..

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK BOTTOMLEY, We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Eddie O. Couples - 05/10/2017

It was OK but nothing more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Anyway, I will share your positive feedback with our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Annette H. Friends - 25/09/2017
« Friendly reception with pleasant rooms »

Great service. Bedroom has everything you could want including a mini fridge... great addition to the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNETTE H., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
A P. V. O. C. S. Couples - 20/09/2017
« petty outlook on customer s. »

the staff in the restaurant and bar were great except that when I requested two glasses of wine with my ACCOR (silver) card I was advised "the director only allows one drink per voucher". this made me angry - the cost of a glass of wine to the hotel is, €3 (approx). the profit on a bottle of wine would have been € 13 so because of the attitude of the direction the hotel are the losers. And, I will not return to Lens Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM B., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior s. experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Haje Couples - 17/09/2017
« Nice clean affordable four star hotel we often use for an overnight stay on our way to our destination in France »

At 70+ year old we limit the distance travelled each day by car to less than 450 km, so when vacationing we often stay the first or last night at this hotel, at just 300 km from home. It's clean, nice, recently refurbished, and we being A-card holders often are offered a special price.. It has a free enclosed parking, airconditioning, coffee and tea making facilities, a small fridge, we don't have much for breakfast, just coffee and some fruit is fine, low carb so no breas,, the hotel is located at a big commercial center having a very large Auchan supermarket where we can buy all we deed, including cheap gas for the car. The location is very suitable should you wish to visit the Lens-Louvre Museum. Recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIANG-HAI S., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Nath Friends - 10/09/2017
« A bit of a let down »

Overall a bit mediocre, food dissapointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATHALIE P., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Aled L. H. Families - 10/09/2017
« Good family hotel »

We were traveling back from short brak in disney paris and stopped the night before catching eurotunnel home. Had a good stsy staff and resturant were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALED h., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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