Hotel - Novotel Lens Noyelles
Novotel Hotel Novotel Hotel

Novotel Lens Noyelles Hotel

4.0/5 588 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Check in from 9am (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Other sports activities
    • Badminton (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 24:00
    • Opening hours : Week-end 06:00 - 24:00

Business services

  • 7 meeting room(s)
See all services

Hotel location

Our rooms

Choose comfort and space. Rooms are equipped with all the usual facilities, including air conditioning, free WIFI and flat-screen TV with satellite channels. For up to 2 adults and 2 children. Children under 16 years stay free of charge.Choose the Executive Room to enjoy optimal comfort: slippers, bathrobe, relaxing shower with our essential oils capsules, Nespresso coffee machine, free minibar.

  • 81 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,078 reviews

Our guest reviews for Novotel Lens Noyelles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 588 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jpl Business - 04/11/2018 AccorHotels certified review
« Good beds! »

Good beds, and the best hotel in the area. Restaurant can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Vaughn Families - 31/10/2018 AccorHotels certified review
« Excellent hotel »

Excellent hotel for a short stay or stopping over on a journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Vaughn, We sincerely thank you for having spent your stay at Novotel Lens Noyelles. We are delighted that you enjoyed your stay with us, and that you were also pleased with our restaurant and other hotel amenities. We would also be grateful if you could leave a comment on our TripAdvisor page: https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html This encourages our team and helps us perfect our e-reputation. We wish you a pleasant day and hope to welcome you back to our establishment. Best regards. The whole team at Novotel Lens Noyelles.

Anonymous Business - 09/10/2018 AccorHotels certified review
« top »

top

Our hotel has responded to the review
Our hotel has responded to the review

Cher Team Levallois SC, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lens Noyelles et remercions également pour votre fidélité ! C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau pour un prochain championnat d'escrime, nous vous prions de croire, Cher Team Levallois SC, en l’expression de nos sentiments les meilleurs !

C. Business - 08/10/2018 AccorHotels certified review
« neutral »

rooms need to be refurbished. strange smell into corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HERVE C., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

J V. G. Families - 07/10/2018 AccorHotels certified review
« Stay Novotel Lens big disappointment »

Hotel is far too expensive for what it offers. Airconditiong was sqitched off. Weather was good so rooms very wam we opened windows but noise was unbelievable: highway traffic, construction noise thru the night, aircraft etc. In addition we have a inmobility parking permit and hotel had only 2 spots (pure discrimination to mobile peole who have plenty). In addition places were taken by people without permit and hotel staff did not want to do anything. Shameful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOOST V., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brian Friends - 05/10/2018 AccorHotels certified review
« Great stay »

It was a good stay. The hotel is centrally located if you’re visiting the WW1 battlefields.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN P., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brian Solo - 02/10/2018 AccorHotels certified review
« Clean and everything in the room worked. »

Difficult to locate but the hotel was very good. It ticked all the right boxes.

Anonymous Families - 02/10/2018 AccorHotels certified review
« Beware of free drink scam! Rooms too hot! »

Given a voucher at check in and very carefully explained by the friendly female receptionist that these vouchers were for 2 Free drinks per room. My son checked in with me and also heard this explanation. That night st the bar I asked the young male bar tender what drinks I could have for these vouchers. He said soft drinks or beer. Poor choice I thought but choose two of each and handed the vouchers over. On checking out the male receptionist embarrassed me in a very crowded reception by saying I had to pay 15 euros for the free drinks. I explained that the drinks were free and I had asked for the free drinks only. I was made to feel I was telling a lie and made to pay for the free drinks by a very unfriendly staff member.

Family - 02/10/2018 TripAdvisor review
« The free drink that isn’t free and rooms to hot! »

Given two vouchers by the receptionist and told very carefully that the two vouchers were for 2 drinks per voucher.On visiting the bar I showed both vouchers & asked what drinks were free. I was told soft drinks and beer. I ordered two of each and on check out was charged 15 euros. On querying the very rude male receptionist sneered and said large beers aren’t free even for the directors of Novotel???be very aware of this scam! I only asked for the free drinks!Also the air conditioning does not work the room was too hot to sleep.

Jet Couples - 24/09/2018 AccorHotels certified review
« Good overnight stop »

Comfortable beds basic reasonably priced restaurant

David C. Couples - 18/09/2018 AccorHotels certified review
« Good hotel, good people, good food. »

Everything went well. The quality of the staff and the quality of the food was impressive. We particularly liked the option of single beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 16/09/2018 TripAdvisor review
« Convenient stopover »

Have stayed here before but had diffiuclty finding it this time due to new road layout and new buildings. But still a good place to stay en route through France. Good restaurant, good pool, quiet rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert H, Thank you for taking the time to share about your stay with us. We are pleased to read that you and your family enjoyed your stay, and the welcoming of our staff. We have shared your review with all of our teams and it has been welcomed with a real pride. Regarding the access to our hotel, do not hesitate to contact the front desk if you need assistance. We hope to see you again very soon at the Novotel Lens Noyelles. Sincerely,

Anonymous Business - 13/09/2018 AccorHotels certified review
« Business trip »

Extremely clean, some rooms a bit older, extremely comfortable bed.

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Poor »

Definitely not a welcome experience at reception. No recognition at all of Platinum status. Shower not cleaned whatsoever and full of discusting public hair. Overall room dusty and not cleaned properly. Overall Novatel in serious need of an upgrade. Definitely will not stay there again,

Daniel Families - 11/09/2018 AccorHotels certified review
« Pleasant - staff very helpful »

First time and very pleasant. Staff very helpful. Directions were OK but not obvious. Breakfast was OK - have had better - the hot food could have been more cooked.

John H. Couples - 05/09/2018 AccorHotels certified review
« Great overnight stay »

Love the Novotel Hotels you are always sure of a great stay. Just a shame the restaurants do not cater for vegetarian or vegan etc.

Mrs A. M. Families - 02/09/2018 AccorHotels certified review
« Good for a one night stay »

Room was comfy and clean. Evening meal was good but breakfast was poor with dirty glasses and not much selection. Hot food seemed to have been out for a long time and not very palatable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNETTE M., Thank you very much for taking the time to share about your experience with us. We are pleased to read that you enjoyed the comfort of our rooms, we very much appreciate your compliments. Regarding your disappointing experience about the breakfast, we present our apologies. Your notes have been transmitted to the breakfast service in order to bring attention to the cleanliness and the quality of the food served. We hope to have the pleasure to welcome you again in our hotel so that you can measure the progress we have made. Best regards,

Ian A. Couples - 29/08/2018 AccorHotels certified review
« As expected »

We have stayed in this hotel a number of times and all was as we've come to expect. Clean and well maintained throughout. Facilities good and the restaurant offer acceptable. Good place for an overnight stop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dawn Families - 29/08/2018 AccorHotels certified review
« Good stopover hotel for seeing the Somme memorials. »

As expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr J. Families - 27/08/2018 AccorHotels certified review
« Convenient, comfortable overnight stop »

Stopped on the way back home from holiday in Southern France. Hotel is clean, comfortable and ideal for this purpose being near the main motorway

Our hotel has responded to the review
Our hotel has responded to the review

Dear TEGID J., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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