Hotel - Novotel Lens Noyelles
Novotel Hotel Novotel Hotel

Novotel Lens Noyelles Hotel

4.0/5 575 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Check in from 9am (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Other sports activities
    • Badminton (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 24:00
    • Opening hours : Week-end 06:00 - 24:00

Business services

  • 7 meeting room(s)
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Hotel location

Our rooms

Choose comfort and space. Rooms are equipped with all the usual facilities, including air conditioning, free WIFI and flat-screen TV with satellite channels. For up to 2 adults and 2 children. Children under 16 years stay free of charge.Choose the Executive Room to enjoy optimal comfort: slippers, bathrobe, relaxing shower with our essential oils capsules, Nespresso coffee machine, free minibar.

  • 81 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,995 reviews

Our guest reviews for Novotel Lens Noyelles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 575 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David C. Couples - 18/09/2018 AccorHotels certified review
« Good hotel, good people, good food. »

Everything went well. The quality of the staff and the quality of the food was impressive. We particularly liked the option of single beds.

Couples - 16/09/2018 TripAdvisor review
« Convenient stopover »

Have stayed here before but had diffiuclty finding it this time due to new road layout and new buildings. But still a good place to stay en route through France. Good restaurant, good pool, quiet rooms.

Anonymous Business - 13/09/2018 AccorHotels certified review
« Business trip »

Extremely clean, some rooms a bit older, extremely comfortable bed.

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Poor »

Definitely not a welcome experience at reception. No recognition at all of Platinum status. Shower not cleaned whatsoever and full of discusting public hair. Overall room dusty and not cleaned properly. Overall Novatel in serious need of an upgrade. Definitely will not stay there again,

Daniel Families - 11/09/2018 AccorHotels certified review
« Pleasant - staff very helpful »

First time and very pleasant. Staff very helpful. Directions were OK but not obvious. Breakfast was OK - have had better - the hot food could have been more cooked.

John H. Couples - 05/09/2018 AccorHotels certified review
« Great overnight stay »

Love the Novotel Hotels you are always sure of a great stay. Just a shame the restaurants do not cater for vegetarian or vegan etc.

Mrs A. M. Families - 02/09/2018 AccorHotels certified review
« Good for a one night stay »

Room was comfy and clean. Evening meal was good but breakfast was poor with dirty glasses and not much selection. Hot food seemed to have been out for a long time and not very palatable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNETTE M., Thank you very much for taking the time to share about your experience with us. We are pleased to read that you enjoyed the comfort of our rooms, we very much appreciate your compliments. Regarding your disappointing experience about the breakfast, we present our apologies. Your notes have been transmitted to the breakfast service in order to bring attention to the cleanliness and the quality of the food served. We hope to have the pleasure to welcome you again in our hotel so that you can measure the progress we have made. Best regards,

Ian A. Couples - 29/08/2018 AccorHotels certified review
« As expected »

We have stayed in this hotel a number of times and all was as we've come to expect. Clean and well maintained throughout. Facilities good and the restaurant offer acceptable. Good place for an overnight stop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dawn Families - 29/08/2018 AccorHotels certified review
« Good stopover hotel for seeing the Somme memorials. »

As expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr J. Families - 27/08/2018 AccorHotels certified review
« Convenient, comfortable overnight stop »

Stopped on the way back home from holiday in Southern France. Hotel is clean, comfortable and ideal for this purpose being near the main motorway

Our hotel has responded to the review
Our hotel has responded to the review

Dear TEGID J., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 27/08/2018 TripAdvisor review
« In need of refurbishment »

Accommodation tired rooms and public areas could do with good clean as areas didn’t smell too good. Couldn’t fault the staff very helpful. Plenty of parking, good choice of food and good location when traveling through France

Our hotel has responded to the review
Our hotel has responded to the review

Dear jdavies364, Thanks for sharing your experience at Novotel Lens Noyelles. Your comments are valuable because they allow us to react and correct our imperfections. I deeply regret the inconvenience you have encountered about your room and the public areas. Be assured that your remarks have been reported to the concerned services. However, we are pleased to read that you enjoyed your stay, and the help of our staff. We have shared your review with all of our teams and it has been welcomed with a real pride. We hope to see you again very soon at the Novotel Lens Noyelles. Sincerely,

Sean Families - 26/08/2018 AccorHotels certified review
« Clean and comfortable »

Very smooth booking and checkin and room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN H., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter Families - 26/08/2018 AccorHotels certified review
« Great perfect stop over »

Clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER M., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jt Business - 26/08/2018 AccorHotels certified review
« very nice hotel »

I had a great stay here in an executive room. Very friendly and helpful staff and I enjoyed a spacious and clean room. Breakfast and dinner were even wonderful and tasty. Price level for dinner a bit high but still OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOACHIM T., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 24/08/2018 AccorHotels certified review
« Ok hotel good pit stop »

Breakfast was very good room was a bit tired

Neil Families - 21/08/2018 AccorHotels certified review
« Not the best Novotel »

Cramped room for 4. No tables available for dinner.

Tony Families - 16/08/2018 AccorHotels certified review
« Good, once you find it »

Only issue was finding the hotel. It would be very useful to have the sat Nav address on the website. Also, if you have mobility issues you need a ground floor room as there is surprisingly no lift. Rooms were clean and comfortable. Dinner was good as was breakfast. Staff pleasant.

Rhiannon D. Families - 15/08/2018 AccorHotels certified review
« Poor »

Poor. We booked an executive room with coffee machine etc and arrived to be given Keys to a basic room but they didn’t flag that at check in, until I went to the room then came back down to complain when I was told the room I had been allocated was cheaper by a few pounds. Then no availability in the restaurant until 9pm despite us travelling with a young child. Once in the restaurant, we waited 35 mins for our order to be taken, food was very poor (cold, badly cooked and with no vegetables offered) and our son’s meal arrived burnt (pasta bolognese!) after the adults had finished eating. All in all, a very poor experience that we won’t be repeating

Our hotel has responded to the review
Our hotel has responded to the review

Dear RHIANNON D., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Chris W. Families - 15/08/2018 AccorHotels certified review
« Friendly staff, comfortable room, good breakfast. Unfortunately the evening meal was really poor. »

Let down by a really poor evening meal. We had prebooked the meal through the website. The choice was really limited with very little descriptive text e.g. Paysanne Salad. The staff were great and helpful but still refused to recook the egg in my wife’s salad. It was raw and very runny. The duck livers were tough and, had we known the salad included duck liver we wouldn’t have ordered it. Overall a really poor experience after a long drive. The rooms were comfortable and clean and breakfast was good. Staff friendly and efficient.

Couples - 10/08/2018 TripAdvisor review
« Tolerable -just »

Difficult to find, and not worth it in the end. A rather tired hotel, I’m afraid, with a rather superficial make-over and poor soundproofing. On the night we arrived there were 2 rather rowdy coach parties there. The noise they made and the swearing that went on would have scared many family Novotel customers away. The hotel was unprepared to cope with the numbers. At dinner, service was slow and we were surrounded by the bus group and their representatives constantly arguing with the staff about where they should sit and the slow service they were receiving. We gave up after the main course and came away with our ears ringing with the noise. The menu is also very restricted and the wine list even more so. The quality of the food is tolerable but not good. The breakfast, however, was better. We would not recommend this hotel, and would never return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James C, We would like to thank you for taking the time to share about your experience at the Novotel Lens Noyelles. We are pleased to read that you enjoyed the comfort of our room. We are aware that our hotel can be hard to find on your first venue. Reception staff is always pleased to help with giving directions, so we invite you and all of our guests to request an access map before coming, which will make you journey easier ! Sincerely,

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