Novotel Perpignan Hotel 4 stars

TripAdvisor rating 3.5/5 406 reviews
Novotel Perpignan
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Hotel extras

  • Unheated outdoor pool open from mid-May to theend of September

  • In a wooded setting, fringed by palms and olive trees.

  • A restaurant and a bright bar, complemented by a terrace overlooking the swimming pool

  • Our team is always available and the service is impeccable

  • Enclosed outdoor car park with 120 spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Perpignan

7 rue Alfred Sauvy
Route Nationale 9 Km 9
66600
rivesaltes
france

Tel: +33468640222

Fax: (+33)4/68642427

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    MONTPELLIER FREJORGUES At 160km / 99.42 miles

  • By plane

    PERPIGNAN At 6km / 3.73 miles

  • By helicopter

    PERPIGNAN At 5km / 3.13 miles

  • By car

    RIVESALTES N°41 At 1km / 0.63 miles

  • By train

    PERPIGNAN At 9km / 5.63 miles

GPS :42.783465, 2.904049

Our accommodations

Spacious, contemporary with a perfectly modular design, the Novotel room is a true living space that meets all your needs. Due to system works, our rooms will not have AC from May 6 to June 30, 2019.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Superior Room with 1 queen-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Business Desk

Standard Room with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our Chef Cyril offers you a range of Catalan and seasonal products to compliment the Novotel Café menu. A simple, tasty, healthy and balanced cuisine. Food service at any time to fulfill all your desires.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Perpignan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,039 reviews

tripadvisor

TripAdvisor Rating 3.5/5

406 reviews

Very good. The only problems were minor

Customer review rating 4.3/5

Kenneth S. Solo - 27/08/2019 AccorHotels review

These were the niggles:- 1. Difficult to take shower without flooding the bathroom floor 2. Chambermaid forgot to re-supply tea and coffee facilities after cleaning room. 3. Not enough english language TV channels. For further details, please see my post on Trip Advisor.

Customer review rating 4.3/5

Casper Families - 07/08/2019 AccorHotels review

Prima

hotel was good staff also doing their work but clients were too noisy too late Position of the Hotel car park all good.

Customer review rating 4.3/5

R. Business - 07/08/2019 AccorHotels review

Price was not a great deal as a regular member. It should be better price when we use the hotel accord group direct compare with the use of booking .com or other traders.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we really apologize for the noise of other rooms, this kind of occurence should never happen. Using your Aclub Card you become 5% discount more in each rate available on other websites. As you have a Silver Level you also have a welcome drink at your arrival. Than you also become points you can use to pay your rooms, do not hesitate to ask our staff if you need further information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Food poor, room dated, bath plug not working, generally not clean.

Customer review rating 4.3/5

S. T. Families - 30/07/2019 AccorHotels review

Reception staff were friendly and helpful but food in restaurant was limited and standard was poor. Room decor was dated in comparison to other Novotels and generally not clean. The bath plug would not release the water meaning we had to shower in our sons bath water from previous night. We travel from the UK every year and normally stay at Ibis Budget hotels but decided to spend more money this year for a better experience. Apart from a more comfortable bed there was virtually no difference between Ibis Budget and Novotel apart from Novotel being far more expensive.

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Easy place to stay travelling from Spain

TripAdvisor rating 3.5/5

peterbV7460FA Couples - 30/07/2019 TripAdvisor review

The hotel was easy to find, convenient, and friendly both in the reception and restaurant. Good food served in the restaurant until late, which is useful when travelling. Easy place to stay with a dog. Will stay again.

Dear Guest, It is a real pleasure to have comments from you, and we thank you very much for this great value. Many thanks for taking time to send us your feedback after your stay which you liked it seems to me .... We hope to welcome you very soon !

Nice and pleasant

Customer review rating 4.3/5

Ana K. Families - 28/07/2019 AccorHotels review

Friendly staff and good location

Customer review rating 4.3/5

Sergio S. Business - 25/07/2019 AccorHotels review

Agradable y satisfactoria

Good beds, friendly personnel

Customer review rating 4.3/5

Yvette P. Families - 07/07/2019 AccorHotels review

Our stay was satisfactory. There were ants in the bedroom, more specifically in the sofa bed. The person sleeping there was bitten while night long. Upon mentioning this at the reception desk, the receptionist immediately took action. The restaurant wasn't terrific however, not much choice and certainly not great cooking. It was edible.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. We really apologize for the ants, the technical team took the apropriate mesures, so we hope they will not come back! For the restaurant, we use to know the problem with the Menu. Since monday we changer all the team, and all the Menu. So we hope we will give you a better servie during your next stay. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Good night spent in this place...

Customer review rating 4.3/5

M. P. Solo - 30/06/2019 AccorHotels review

Welcome was pleasant and good explanations given on the direction to take for reaching the room and access the breakfast room on the next morning in the early hour. However a suggestion about simple maintenance in every aspect of a room.... Have the room attendant to signal to reception whatever defect might be such as a sink plug not functioning well when you press the tap button to have it to come up (I took the plug off to drain the water which is a minor issue).. second situation in the room...One side of the bed has no side bed table (Taken off but not repaired or at the maintenance shop if any). Both are minor issues as I said but do not reflect what NOVOTEL level should be Room 211 on 27-6-2019. Other suggestion, Manager in place should check at random a few rooms a day on top of the room attendant filling out a defect notice to reception.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we have well noted your technical comment and suggestion and we thank you for it! For the plug off to drain for the water we have gived it to the technic service and they will find the solution. For the bed side table, the only problem is that this room is usually a room with 2 little beds instead of the large one. So when the beds are separated we can not put the table anymore. So we have bought for this room and two other with the same problem a multi-function table that you can use as your convenience, as a bed side table, as a table to take your breakfast in bed or as a low table behind the sofa! We hope these furniture will come to us as sson as possible to provide a better servie in these rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Back to the Future

Customer review rating 4.3/5

Anonymous Couples - 27/06/2019 AccorHotels review

Clean, comfortable, but very very very "demodé". Like 80's.

Dear MOISES C., Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We well noted your coment regarding check in and check out and we really apologise for the bad experience you had on it. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. During year 2020 and 2021 we will renew around 20/30 rooms, so we hope the new ambiance will give you a better experience of our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Good stopover

Customer review rating 4.3/5

Graham B. Couples - 26/06/2019 AccorHotels review

Staff were very polite and professional. Room was very good. Only downside the menu was only in French,which I understand,but the amount of British guests,it would have been nice to have the option to have some of it in English.(maybe a thought for the management).

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have well noted your comment regarding the absence of an English card for the restaurant. As the current Menu is only provisional, we have not yet translated it, but the new arrival in early July, we will do it in many languages. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22
Customer review rating 4.3/5

A. S. Couples - 24/06/2019 AccorHotels review

Enjoyed our short stay. Staff very helpful.

Dear ANDREW S., We very much appreciate your comments regarding your stay at the Novotel Perpignan. We have well noted your coment regarding the water in the fridge and the clening of the table during breakfast. We manage to change it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Another great stay at Novotel

Customer review rating 4.3/5

Rodrigo Business - 01/06/2019 AccorHotels review

We loved our stay at Novotel Perpignan. Great diner/breakfast and clean rooms

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. We hope we will have the opportunity to welcome you again soon ! Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Traveling back from Spain

Customer review rating 4.3/5

Steve P. Families - 14/05/2019 AccorHotels review

We have always enjoy staying at Perpignan but this time was a little disappointing. The new look restaurant and menu looked good but bearing in mind the limited choices two of the six main course dishes weren’t available which I personally think is very poor. The bar staff seemed younger and less friendly and overall not up to the usual standard

Sir, We tahnk you sharing your comments regarding your last stay. We really apologize for the convenience in the restaurant due to a lack of staff since few weeks. Our new Chief will be back soon and we will give our clients the opportunity to have all the Novotel Menu and Local foods. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Good

Customer review rating 4.3/5

X Business - 03/04/2019 AccorHotels review

Clean & tidy. Food below my expectations

Stopover.

TripAdvisor rating 3.5/5

ShropshireRuth Couples - 20/01/2019 TripAdvisor review

Lovely, helpful English speaking staff. Clean well equipped room with supersize comfy bed. Very overpriced food and drink so went into local town but didn't see a single restaurant. Really convenient stop close to motorway.

Off season one night stay, but still a perfect experience

Customer review rating 4.3/5

Gerry Solo - 18/01/2019 AccorHotels review

I received an unexpected upgrade which was wonderful. The room and staff were very helpful and friendly. The choices at the restaurant were limited, but to be expected in the depth of the off season. It was a stopover during my drive from Switzerland to Spain, but if I had the choice I would stay here for a short holiday break.

Good Novotel stopover

Customer review rating 4.3/5

Anonymous Families - 27/10/2018 AccorHotels review

We like this hotel and enjoyed staying here outside the peak season.

Great spot for overnight stay

Customer review rating 4.3/5

A M. Couples - 22/10/2018 AccorHotels review

Great location not far from the motorway and the boarder . We have used this hotel in Perpignan three times now on our way driving to Spain . Rooms great for what you need . Staff friendly and polite . Even though we did not get there til 9 pm restaurant was Open until 10.30 food high standard . When we stopped on our way back from Spain in July outdoor pool was open to relax around and rooms had air con . Would definitely return . The breakfast was also very nice too self service with a good selection hot and cold .

Dear ADAM M., We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22
Customer review rating 4.3/5

Patricia Couples - 08/10/2018 AccorHotels review

very good

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