Hotel - Novotel Perpignan
Novotel Hotel Novotel Hotel

Novotel Perpignan Hotel

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3.5/5 336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 57 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 12 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,360 reviews

Our guest reviews for Novotel Perpignan

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 336 reviews
AccorHotels certified review
David C. Couples - 09/04/2018
« Nice hotel but finding it was very difficult and reduced your score »

The hotel was up to Novotel standards. However, the experience was blighted badly because we had to spend two hours finding you. We drove from Madrid, were very tired, and this was all made worse because we thought we were in the right area but we were 11 kilometres away. Difficulties that guests have in finding the hotel were WELL KNOWN to the management and instructions should have emphasised MUCH MORE CLEARLY that the hotel is NOT IN PERPIGNAN and navigation systems must be set to RIVESALTES. This should also be set out clearly in the booking confirmation. Also when we eventually found the hotel it was difficult to find the entry into the car park. The whole exercise of reaching the hotel was extremely difficult, frustrating and worrying.

AccorHotels certified review
Mrs G. W. Couples - 04/04/2018
« Really Comfortable bed, well designed clean warm »

We choose novatel perpignan rivsalts because it is always reliable. The beds are very comfortable the room is slways very clean and warm. Plus we chose a room near the hotel carpark for convenience and security

AccorHotels certified review
Russell S. Families - 09/03/2018
« Mr Russell S. »

Very pleasant staff, we were very pleased that our small dog could join us in the bar area. The coffee making in the room was comprimised by just having 2 paper cups to drink from. If paper cups have to be used then there should be several available in the room because just one cup each is not adequate as the cup is too hot to hold in your hand and not strong enough. At breakfast I asked if any gluten free bread was available and was told that it was. But after a half an hour wait I was told the oven was not turned on and so the GF bread was not available.

AccorHotels certified review
Mr D. O. Couples - 24/01/2018
« Friendly and efficient staff and comfortable room. »

Convenient location and excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID OWEN, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
G E. W. Couples - 07/01/2018
« Very comfortable and clean »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr WOODYARD, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Craig F. Families - 04/01/2018
« Excellent bedroom, bathroom needs changing to a shower so you don’t have to climb over the bath. »

Only a one night stay, food excellent, staff very polite, breakfast excellent too. The cost of alcohol very expensive and water, think you need to lower prices if people were going to stop for a weeks holiday, or a family stopping would be too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr FINCH, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have well noted you comment regarding the prices of drinks and we transmitted it to our brand marketing manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Luc P. Families - 29/12/2017
« Great for famillies with children »

Novotel manages to provide a practical stay for kids while not sacrificing too much of the quality parents appreciate in good hotels. Traveling with 4 children is a real challenge when it comes to hotels: finding connected rooms allowing for 6 occupants is not easy. The cost of Novotel was the higest we paid during this trip. AC Hotel San Cugat was lower for a similar experience. The food menu at dinner is nice but the choice of the quality for the hamburger meat was probably not what the chef in Paris had in mind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUC PIGUET, We very much appreciate your comments regarding your stay at the Novotel Perpignan. I will share your comments with our team. We well noted your comment regarding the Burger, and immediately transmitted it to our providers and Brand Manager to know how they can improve its quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Anonymous Couples - 09/12/2017
« Mr Kenneth M. »

We had on-line check in/out making our arrival and departure considerably easier. The Receptionist attending to our arrival check in a good and fast manner. Dinner in the restaurant was good and served without much of a delay. It is also nice to have a waiter who can speak English. Breakfast was ideal as always in the Novotel hotels we have used.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH MARSHALL, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
David O. Couples - 05/12/2017
« enjoyable thanks to friendly and helpful staff. »

The hotel seems to improve each time that we stay there. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID O., We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the LeClub Accorhotel Program, your benefits will increase each time you stay. The first step Classis only gives you points and discounts, than Silver, Gold and Platinium will give your a better level each stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Gwen Couples - 12/11/2017
« Most agreeable »

We booked the same evening , your receptionist was very helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GWEN SANCASTER, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
David O. Couples - 01/11/2017
« Very comfortable except....... »

Cleaners Delight. Happens all over the world! 10 cars outside an 80 room hotel. Our room has rooms occupied on both sides!!! Great for the Cleaners convenience but NOT for the guests! Lazy hotel management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID OWEN, Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address this problem with our staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Bettym Couples - 30/09/2017
« Quiet area, confortable room. »

The staff were very friendly and allowed me a choice of a quiet room on the upper level. Staff Offered help with our luggage as there are no lifts. Dinner in the restaurant was nice. Free parking outside is a bonus. I had made an error with my dates, but staff responded quickly and fixed for me. Overall a very pleasant stay.

TripAdvisor review
ianrB7413NV Couples - 28/09/2017
« Overnight stay »

Had a lovely nights stay in this hotel stayed there last year for the first time and had a great experience then so booked again on our trip to Spain again this year. Ideally located to the surprise so easy to find and only 15 mins from the Mediterranean sea for our first dip in the water

AccorHotels certified review
H E. Couples - 19/09/2017
« First class overnight stay »

Excellent as always. We arrived late due to traffic problems and the restaurant staff were marvellous. Thoroughly recommend this hotel.

AccorHotels certified review
Nigel S. Couples - 14/09/2017
« Ok »

Room satisfactory but having only baths in the bedrooms make it move difficult for us older people

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. S., We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have weel noted your coment regarding the bath, we only have one room with a shower, we hope changing this while renovating our hotel in the next years. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Dan Business - 14/09/2017
« Dan »

Totally corporate cookie-cutter hotel with absolutely no character or charm, but clean and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW K., Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Alex Families - 21/08/2017
« Nice stay »

Confomrtable rooms for a familly stay. The children enjoyed the water of the swimming pool and the breakfast. The parents enjoyed the calm in the rooms and the comfort of the beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDRE D., We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Robert S. Families - 20/08/2017
« MR »

Checked in on line (very simple) and our room was ready when I arrived at the hotel. Also our key was waiting for us at reception. The room was very clean and comfortable and the staff were very friendly particularly in the restaurant where the food was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT S., We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
Martin Couples - 14/08/2017
« Nice hotel good location »

very helpful staff in getting the exact room we asked for

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN H., We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your quotes, it seams that you had problem at the restaurant or during your breakfast. You can give us more precision by mail if you want. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

AccorHotels certified review
David K. Couples - 08/08/2017

Recently decided to upgrade from Ibis to Novotel, however greater cost is not justified. Thre Novotels we stayed in had dirty carpets, black mould in bathroom and disfunctional air conditioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID K., Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. This is the other side in fact. Ibis did not exist before, it was built in 2006. 30 rooms were changed from Novotel to Ibis and only had 3 stars. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

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