Hotel - Novotel Genève Airport France
Novotel Hotel Novotel Hotel

Novotel Genève Airport France Hotel

3.5/5 811 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • GENEVA COINTRIN
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf practice facilities  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bowling (Nearby)
    • Horse riding (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The rooms at the Hotel Novotel Ferney-Voltaire Genève Aéroport are ideal for both business trips and family vacations, and are equipped with a double bed and a sofa bed for 1 or 2 people.

  • 80 rooms
  • 74 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 29 family rooms
    • Emergency exit map
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,310 reviews

Our guest reviews for Novotel Genève Airport France

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 811 reviews
Anonymous Couples - 10/12/2018 AccorHotels certified review
« Below expectations »

Slow check in and room standard below the expectations of a 4 star hotel.

Anonymous Business - 29/11/2018 AccorHotels certified review
« Easy and quiet »

As always a pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus R., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Paul F. Families - 18/11/2018 AccorHotels certified review
« Very good all round »

All good. Rooms were very clear and all staff professional The shuttle bus service to the airport is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul F., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Business - 13/11/2018 AccorHotels certified review
« OK »

The biggest issue was the shuttle getting there. Unfortunately that biased me against the hotel and Geneva. On the way there, the tourist office tried like 5 times to reach the shuttle driver, that did not work. Then I tried on my phone, but no luck because I was on the Suisse side and my service didn't work. Then they had me walk to some obscure phone by Euro Car and there was just one phone and the agent helped me call it. They said the driver would be right there, which wasn't the case. On the way back to the airport, the shuttle driver was over 10 minutes late which wasn't an issue for me, it was for the other passenger in the shuttle who was super angry and screaming about it, which didn't make things too pleasant. Staff was fine, room was fine, the shopping nearby was a total bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon C., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Couples - 09/11/2018 AccorHotels certified review

Friendly reception, and hotel conveniently located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans Loenne N., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Alix Couples - 08/11/2018 AccorHotels certified review
« Great hotel in very good location, to be recommended. »

Good sized comfortable room, clean airy bathroom. Facilities were very good and the location suited our needs; close to the airport. The staff were helpful and friendly and the service quick and efficient. The breakfast was very good with a wide choice to cover all tastes. Would recommend it and definitely book again when in that area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear alexandra S., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

N. Business - 07/11/2018 AccorHotels certified review
« Correct »

Agréable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe N., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Gerard Couples - 05/11/2018 AccorHotels certified review
« Great service and location »

We stayed at this hotel four times over the last two months - so their service and location has to be great. At check-in our room was ready and clean. Front desk staff friendly and professional. We also enjoyed the food in their restaurant together with the complimentary glass of wine. One of the most enjoyable aspects of the hotel are the chickens that come and greet us in the patio area. Makes the place that much more relaxing. Thanks to all the staff that made our stay so pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerard F., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Couples - 31/10/2018 TripAdvisor review
« Decent hotel »

Decent hotel, though the breakfast was not worth it at all.... The hotel is a 2 story building with no lift ....The staff at the reception was good and service was to good standards ..Very good pickup and drop service to the airport

Marie Y. Families - 29/10/2018 AccorHotels certified review
« Room was extremely dirty, especially the walls and bathroom »

Room was dirty with gray walls full of dust, bathroom tub was yellow and ceiling full of mold. Carpet had never been cleaned. The only saving grace was that we were able to open the window for fresh air to try and air out the bad smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. D., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Alan H. Families - 27/10/2018 AccorHotels certified review
« Very good but the room was too hot »

Very good staff and a very tidy hotel. I use it for parking when I fly from Geneva. I would use it more if it was cheaper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan H., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Ally Solo - 15/10/2018 AccorHotels certified review
« Perfect location for a quick stay around Geneva »

I absolutely loved the hotel. The staff were extremely friendly and courteous throughout my stay. Only let down was no room service through the night but that was just a small inconvenience. The room was very comfortable and is a perfect for the airport and a relatively short walk (15mins) away to the tram into Geneva. I had lunch in the restaurant and it was lovely. Definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alastair M., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Rafael Families - 09/10/2018 AccorHotels certified review
« Below expectation experience for a Novotel »

I often stay at Novotel and I'm used to the consitent standards, but the Novotel Geneve Aeroport is showing the signs of time and should go through major changes. Our room was not clean as it should, with stains on the bathroom door. Also the staff at the restaurant and at the receptions didn't seem motivated and didn't provide a warm welcome like in other Novotel. To sum up, I regret to say that I'm not staying there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael B., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Couples - 05/10/2018 AccorHotels certified review

HOTEL EXTERIOR WAS RUN DOWN, CHICKENS RUNNING AROUND ON THE INTERIOR GROUNDS, BREAKFAST VERY DISAPPOINTING, HOTEL AIRPORT SHUTTLE DRIVER HAD RADIO PLAYING VULGAR MUSIC AND SLOWED DOWN TO CHECK OUT WOMEN ON THE STREET. BATHROOM LOOKED LIKED SOMEONE HAD VOMITED NEAR TOLIET AND IT DRIED ON VENT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles D., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

L H. Solo - 03/10/2018 AccorHotels certified review
« Short stay »

It took quite a while to get from Geneva Airport to the hotel. It seemed the driver had to do pick up to staff nembers from another location. Check-in went well. Room was spacious, clean maybe a little outdated... Check-out was with a man, I would say not too friendly. Had to wait until he finished some calculations with a calculator. So I had to stand and wait until he asked what I needed. Transfer to the airport was quick.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liselotte H., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Gilbert Families - 29/09/2018 AccorHotels certified review
« Terrible service »

The service in this hotel is so terrible that I would not live there again. Each of the other hotels from AccorHotels group offer free international adapters, but this one does not and forces me to buy one from the hotel. What was ridiculous and terrible was that when I asked the receptionist to lend me one from her, she gave me an European standard adapter and she knew that it could not be used in Switzerland. When I came to her asking why she gave me an adapter that I couldn't use, she said that the hotel policy doesn't permit lending adapter to customers and they only sell it so she gave me the wrong one. I felt so offended that she treated me like an idiot. I demand that your hotel deal with her misconducting and punish her!

Thorsten G. Business - 28/09/2018 AccorHotels certified review
« Mediocre in all aspects »

Disappointed about quality of service, cleanliness and reliability of shuttle service. Hotel is a somewhat "matured" when it somes to the hardware. Needs refurbishment, carpet, walls, sofa was full of stains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thorsten G., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Families - 25/09/2018 AccorHotels certified review
« Functional hotel room to improve the breakfast »

Functional, clean hotel. Service at breakfast plus breakfast could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margrit B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Couples - 23/09/2018 AccorHotels certified review
« Not a four star hotel. Untrained, unmotivated staff. »

Very poor. Staff too busy with phones and paperwork to serve customers. Shuttle always late, poor coordination.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satish C., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Baldvin Friends - 22/09/2018 AccorHotels certified review
« Bad service »

Service was bad, shuttle was late, food was terrible and ridiculously overpriced. I was charged an extra 150 euros two days before arrival which nobody could explain. No shuttle to the airport early morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baldvin Larus S., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

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