Novotel Genève Airport France Hotel 4 stars

TripAdvisor rating 3.5/5 843 reviews
Novotel Genève Airport France
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Room 1

Number of guests
Children's age
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Hotel extras

  • New Gourmet Bar dining concept

  • Children's play areas

  • Close to Lake Geneva and Jura, closest ski slopes just 15 minutes away

  • Only 10 minutes from the UN headquarters, the Arena and CERN

  • Airport shuttle and free WIFI

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Services for children
  • Air conditioned
  • GENEVA COINTRIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Golf practice facilities (Nearby)
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Airport France

Chemin des Trois Noyers
01210
ferney voltaire
france

Tel: +33450408523

Fax: (+33)4/50407633

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN At 7km / 4.35 miles - Shuttle free

  • By helicopter

    GENEVE AEROPORT At 3km / 1.88 miles

  • By car

    A 40 BELLEGARDE At 30km / 18.75 miles

  • By car

    N1 AEROPORT FERNEY At 2km / 1.25 miles

  • By train

    GENEVE At 5km / 3.11 miles

GPS :46.245833, 6.095

Currently, close to our hotel

Brass Festival

From 11/10/2019 to 13/10/2019

At 5.9 km

The Bol d'Or Mirabaud

From 14/06/2019 to 16/06/2019

At 6.6 km

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Hotel Novotel Ferney-Voltaire Genève Aéroport are ideal for both business trips and family vacations, and are equipped with a double bed and a sofa bed for 1 or 2 people.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 125 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more
Novotel Genève Airport France Meeting Room

Our guest reviews for
Novotel Genève Airport France

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,455 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

843 reviews

More less free shuttle

Customer review rating 4.1/5

Kashyap Couples - 14/05/2019 AccorHotels certified review

Difficult to contact for international people to hotel ..some person should be there to assist in airport

Conveniently located for airport with free shuttle bus

Customer review rating 4.1/5

David L. Couples - 12/05/2019 AccorHotels certified review

The hotel is conveniently located and the free shuttle bus was excellent. The room was large, clean and well appointed. The restaurant was alright but the staff were inexperienced. I had trouble with my bill as payment using loyalty points had not been credited. It took many emails and phone calls after i returned home to get it rectified and there no apology from Accor.

A good nights sleep

Customer review rating 4.1/5

Dave C. Families - 04/05/2019 AccorHotels certified review

Stayed overnight after landing at airport. A good nights sleep with friendly staff.

It’s a nothing hotel

Customer review rating 4.1/5

M B. Business - 27/04/2019 AccorHotels certified review

You arrive all the staff look bored, hand over the key, sit in the room that hasn’t been updated in years, eat dinner and the food isn’t great. Sleep in a very good bed, wake up and eat a bland breakfast

ok

Customer review rating 4.1/5

Anonymous Business - 24/04/2019 AccorHotels certified review

Disappointed as i found a used towel behind the door int he bathroom. i mentioned this at check out and nothing was said.

Convenient and great value for money

Customer review rating 4.1/5

Willie M. Families - 16/04/2019 AccorHotels certified review

Nice stay. Friendly and helpful staff.

Dear Willie M., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Comfortable clean

Customer review rating 4.1/5

Anonymous Families - 07/04/2019 AccorHotels certified review

The room was clean and comfortable. The staff very accommodating. I just did not like the menu in the restaurant. Last time I stayed at the Novotel the menu included a fabulous carpaccio. I was told that the old menu is coming back, I hope so.

Dear maria w., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Very satisfied

Customer review rating 4.1/5

David L. Couples - 07/04/2019 AccorHotels certified review

Very good online booking arrangements by Accor. Hotel shuttle bus from airport excellent. Friendly staff. Pleasant room. Restaurant average - staff rather inexperienced but dinner/breakfast food OK. Breakfast food layout rather illogical.

Dear David L., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

On site help with reservation snafu

Customer review rating 4.1/5

Peter H. Couples - 04/04/2019 AccorHotels certified review

Upon discovering that my reservation had been cancelled, due to lack of follow up of my non payment for the reservation, the hotel staff was able to determine the problem and provide me nevertheless with a comfortable, relaxing overnight stay.

Dear Peter H., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

No Airport Shuttle

TripAdvisor rating 3.5/5

Andrew G Business - 25/03/2019 TripAdvisor review

I booked this hotel as it was advertised ad "Novotel Geneva Airport" and because it operated an Airport Shuttle. My flight was at 07;00 but the shuttle started running at 06:30 so I had to use a taxi instead. Geneva Airport is in Switzerland, however, Novotel Geneva Airport is located in France. When I was informed there was no shuttle runing at my departure time I asked for a Taxi to be organised and what the cost would be, I was told 40 Euro becuase they need to cross the border into Switzerland. Had it been made clear at the time of booking that the shuttle ran only between certain times I would have looked for an alternative.

We have stayed before and were satisfied with our experience

Customer review rating 4.1/5

Edwin M. Business - 24/03/2019 AccorHotels certified review

We stayed at this property a year ago and came back this year for business. It is very convenient to where we do business and since it is across the border from Switzerland and is much less expensive. The rooms are fine. Not too small, but not too large. The breakfast is very good. We also ate dinner there which was very good.

Dear Edwin M., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Disturbing lack of honesty by hotel manager Mr Binali and potential scam

Customer review rating 4.1/5

Rar Couples - 19/03/2019 AccorHotels certified review

Very odd circumstances around our initial online booking. Is this a scam? The first payment triggered a screen message to say our payments had failed to go through. So we repeated the booking and paid again 2 minutes later. Oddly, both bookings went through! So we called the hotel to ask for a refund. The manager refused quoting the hotel's no cancellation policy! Then my wife called. The receptionist said he sympathised and believed us, but that Mr Binali would not allow anyone a refund under any circumstance! Was this a scam?? In the end I had to complain to Accor Hotels HQ in Paris and they arranged the refund. But why such unreasonable behaviour at the Geneva hotel? I noticed that all the staff seemed scared of the manager. Odd. And no one tells you but the last free shuttle leaves the airport at 22.30. There after its a taxi which costs 40Euro for a 8 minute journey.

fine except for the shuttle bus which did not appear on saturday morning and taxi cost us €35

Customer review rating 4.1/5

Anonymous Couples - 11/03/2019 AccorHotels certified review

the hotel was fine but let down by the shuttle bus. there is no mention that the shuttle bus is an on demand service on the web page. furthermore on the saturday morning the bus did not appear and as we had a bus to catch at the airport we had to take a taxi costing €35. since the motor show happens every year your staff should have told us when booking the shuttle on friday night that it was likely to be delayed by traffic.

Dear William B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Horrible experience!!!

TripAdvisor rating 3.5/5

Inspire65265861565 Business - 09/03/2019 TripAdvisor review

Waited for shuttle 45 min that never came, took taxi to hotel where 23 ppl were informed they have no room!!!! We broke our heads to find a roof to sleep under and you send a review???? Why was no one informed that you had accommodations issues??? You have all our details!!?? Why didn’t we have someone to talk too?? We are 5 days later and still no appology and explanation!!?? Is this the service from a 4 star Novotel chain??? Shame on you!!

incompetence if not outright fraud

Customer review rating 4.1/5

Steve B. Couples - 06/03/2019 AccorHotels certified review

Terrible. I have already written about this and call your people on the phone a number of times about bad service and bad billing. You PRETEND to care, but you do NOTHING.

Comfortable stay with excellent breakfast

Customer review rating 4.1/5

Mrs D. Families - 26/02/2019 AccorHotels certified review

The room was clean, bed comfortable, shower had plenty of hot water and powerful spray head. Breakfast was plentiful with hot and cold buffet choices and excellent value for money. Location is perfect when landing late at Geneva.

Dear Amanda D., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Poor Airport Pickup

TripAdvisor rating 3.5/5

Happiness60432587454 Family - 25/02/2019 TripAdvisor review

Was looking for a quick place to spend the night, prior to an early morning flight. Ended up waiting for the shuttle van for an hour.... other hotels came by and picked up guests 3 or 4 times in the same time span. This is not a good hotel to stay in, if you are looking for convenient pickup from the airport. To be fair, hotel was fine otherwise, but this was an important criteria for me, and unfortunately, this was a big fail. Will not choose them again.

Convenient and comfortable

Customer review rating 4.1/5

Ja… Families - 18/02/2019 AccorHotels certified review

A convenient hotel for Geneva airport. Great shuttle servuce

Dear Janet S., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Poor

Customer review rating 4.1/5

Tom M. Families - 17/02/2019 AccorHotels certified review

The receptionist was particularly unwelcoming on arrival and we found the breakfast to be very disappointing. The cooked option ran out by 9 and other items weren’t replenished. The attitude of the staff was one of they couldn’t be bothered and gave the impression that everything was too much trouble.

Dear Tom M., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Satisfactory Novotel close to shopping center and airport

Customer review rating 4.1/5

Pascale B. Business - 16/02/2019 AccorHotels certified review

This is an average Novotel with a revamped lobby but rooms in need of refreshing. The breakfast was ok but below average for Novotels. Nice free shuttle to the airport and well located in front of a shopping center and 25 mins walk to the town center.

Dear Pascale B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422
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