Hotel - Novotel Genève Airport France
Novotel Hotel Novotel Hotel

Novotel Genève Airport France Hotel

3.5/5 799 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • GENEVA COINTRIN
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf practice facilities  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bowling (Nearby)
    • Horse riding (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The rooms at the Hotel Novotel Ferney-Voltaire Genève Aéroport are ideal for both business trips and family vacations, and are equipped with a double bed and a sofa bed for 1 or 2 people.

  • 80 rooms
  • 74 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 29 family rooms
    • Emergency exit map
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,233 reviews

Our guest reviews for Novotel Genève Airport France

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 799 reviews
Rafael Families - 09/10/2018 AccorHotels certified review
« Below expectation experience for a Novotel »

I often stay at Novotel and I'm used to the consitent standards, but the Novotel Geneve Aeroport is showing the signs of time and should go through major changes. Our room was not clean as it should, with stains on the bathroom door. Also the staff at the restaurant and at the receptions didn't seem motivated and didn't provide a warm welcome like in other Novotel. To sum up, I regret to say that I'm not staying there again.

Anonymous Couples - 05/10/2018 AccorHotels certified review

HOTEL EXTERIOR WAS RUN DOWN, CHICKENS RUNNING AROUND ON THE INTERIOR GROUNDS, BREAKFAST VERY DISAPPOINTING, HOTEL AIRPORT SHUTTLE DRIVER HAD RADIO PLAYING VULGAR MUSIC AND SLOWED DOWN TO CHECK OUT WOMEN ON THE STREET. BATHROOM LOOKED LIKED SOMEONE HAD VOMITED NEAR TOLIET AND IT DRIED ON VENT.

L H. Solo - 03/10/2018 AccorHotels certified review
« Short stay »

It took quite a while to get from Geneva Airport to the hotel. It seemed the driver had to do pick up to staff nembers from another location. Check-in went well. Room was spacious, clean maybe a little outdated... Check-out was with a man, I would say not too friendly. Had to wait until he finished some calculations with a calculator. So I had to stand and wait until he asked what I needed. Transfer to the airport was quick.

Gilbert Families - 29/09/2018 AccorHotels certified review
« Terrible service »

The service in this hotel is so terrible that I would not live there again. Each of the other hotels from AccorHotels group offer free international adapters, but this one does not and forces me to buy one from the hotel. What was ridiculous and terrible was that when I asked the receptionist to lend me one from her, she gave me an European standard adapter and she knew that it could not be used in Switzerland. When I came to her asking why she gave me an adapter that I couldn't use, she said that the hotel policy doesn't permit lending adapter to customers and they only sell it so she gave me the wrong one. I felt so offended that she treated me like an idiot. I demand that your hotel deal with her misconducting and punish her!

Thorsten G. Business - 28/09/2018 AccorHotels certified review
« Mediocre in all aspects »

Disappointed about quality of service, cleanliness and reliability of shuttle service. Hotel is a somewhat "matured" when it somes to the hardware. Needs refurbishment, carpet, walls, sofa was full of stains.

Anonymous Families - 25/09/2018 AccorHotels certified review
« Functional hotel room to improve the breakfast »

Functional, clean hotel. Service at breakfast plus breakfast could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margrit B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Couples - 23/09/2018 AccorHotels certified review
« Not a four star hotel. Untrained, unmotivated staff. »

Very poor. Staff too busy with phones and paperwork to serve customers. Shuttle always late, poor coordination.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satish C., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Baldvin Friends - 22/09/2018 AccorHotels certified review
« Bad service »

Service was bad, shuttle was late, food was terrible and ridiculously overpriced. I was charged an extra 150 euros two days before arrival which nobody could explain. No shuttle to the airport early morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baldvin Larus S., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Z. N. Business - 14/09/2018 AccorHotels certified review
« Acceptable »

I am regular guest. I am highlighting that I booked a night full paid but lost my flight last Monday and unfortunately it was not counted in points in my membership account. Kindly take it into consideration....

Anonymous Families - 11/09/2018 AccorHotels certified review
« hotel is fine - location is good, but room and facilities need some renovation, staff needs some training »

Enjoyed the restaurant and the location is good. Check-in at the front desk was somewhat challenging; process for getting the airport shuttle needs to be more explicitly clarified; room and bathroom needed renovations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasken K., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

T. Couples - 10/09/2018 AccorHotels certified review
« The room was ok for the price. »

The room was clean, is not a beautiful room but is ok for the price. We have view to the pool. The shower and the toilet is separe spaces, I don't like that. But it was fine for the night that we spent there. I like that the hotel is in front of a shoppimg, gas station, supermarket and a bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yarillys T., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

John Families - 10/09/2018 AccorHotels certified review
« top hotel »

Nice experience only spoiled by the exhorbitant taxi fare to and from Geneva centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard G., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Laurence Business - 06/09/2018 AccorHotels certified review
« Unpleasant »

Front desk attitude was unpleasant Room was unpleasant Better not to serve breakfast

Abdulhadi A. Families - 31/08/2018 AccorHotels certified review
« Very good experience »

Was very good experience,comfortable room and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulhadi A., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Prithwiraj N. Families - 30/08/2018 AccorHotels certified review
« fantastic »

I liked the location of the hotel and the surrounding facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prithwiraj N., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Solo - 30/08/2018 AccorHotels certified review
« Rather disappointed with the condition of my guest room »

I have stayed in his particular hotel in the past. Whilst I quite enjoyed my stay this time, my experience was rather tainted by the rather poor appearance of the bathroom. The sink was badly stained and the bath panel was not secure and was hanging away from the rest of the bath. Not a pleasant first impression after checking in, I am sure you will appreciate. The hotel staff were good at both checkin / out and in the dining room when I had breakfast on my departure day. The condition of my guest room was, therefore, the only reason why I did not enjoy my stay at this Novotel property as much as I had expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy J., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Susan S. Families - 30/08/2018 AccorHotels certified review

Could be improved if had milk to go with tea and coffee in room also English tea bag was never refilled. We have 2 small children that were tired on returning to hotel from days out but every night we couldn't get into our room staff said because our key card was too near our phones but on last day discovered they had only been renewing keycard for one night at a time. Staff should check how long we are staying for and not keep blaming us. Plastic cups in the bedrooms which we were happy to reuse but maid kept throwing away too much plastic waste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear susan S., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Family - 30/08/2018 TripAdvisor review
« fantastic stay »

I have stayed in Novotels before and most of them are city centre based. This one although away from the city has its own charm. The staff were friendly and particularly the shuttle service to the airport was excellent. I would recommend this hotel to others who would like to stay at a quieter location but still enjoy all the attractions of Geneva city.

Tim K. Families - 29/08/2018 AccorHotels certified review
« Nice comfortable stay. »

The hotel was comfortable and staff friendly. The hotel is a bit out of the way, even for an airport hotel, but the facilities are nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim K., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Families - 27/08/2018 AccorHotels certified review
« Okay »

Staff are helpful Hotel is clean Area is not ideal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa M., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

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