Hotel - Novotel Pau Pyrénées
Novotel Hotel Novotel Hotel

Novotel Pau Pyrénées Hotel

4.0/5 469 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf practice facilities  (Nearby)
  • Indoor tennis court  (Nearby)
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Choose comfort to suit you from our 2 room types. All rooms span 258 sq. ft. (24 m²) and have facilities to help you relax and rest.

  • 87 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 30 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,973 reviews

Our guest reviews for Novotel Pau Pyrénées

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 469 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
D.r. Couples - 09/10/2018 AccorHotels certified review
« satisfied but room for improvement »

5 days stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

Barry B. Couples - 05/10/2018 AccorHotels certified review
« A pleasant overnight stay »

Well located, very nice hotel and very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

H. M. Families - 19/09/2018 AccorHotels certified review
« Dr H. »

Very well satisfied all my stay was very good peoples very helpful ,room very clean ,restaurant , very good I will defiantly recommend this hotel to anyone that willing to spend good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. H., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Eugene Families - 11/09/2018 AccorHotels certified review
« Acceptable for Pau »

Acceptable for when it is considering competition, etc. You cannot get away with this experience in more competitive markets: provincial.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Sabine DUHOO Directrice

Josep Families - 08/09/2018 AccorHotels certified review
« novotel less »

Normal. The stay has been pleasent but a little bit dissapointting, because in the past I've visited Novotel Hotels in London or in Avignon, and I was more satisfied in that hotels than ina Pau Novotel Hotel. It remembers more an Ibis than a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

Anita M. Couples - 04/09/2018 AccorHotels certified review
« Anita M. »

Lovely room, FANTASTIC breakfast, extremely comfortable bed and lovely attentive staff. 2nd stay here and looking forward to the 3rd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA M., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your 3rd visit will be as pleasant as the previous ones ! Sincerely, Sabine DUHOO Directrice

Ray Couples - 30/08/2018 AccorHotels certified review
« friendly helpful staff and value formoney »

We had an enjoyable stay, we were impressed by the firendly courteous service provided by the staff. The room was very quiet, clean and adequate for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND Q., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Margaret R. Couples - 28/08/2018 AccorHotels certified review
« Mrs »

Always friendly, clean, comfortable. Well presented

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Ruvan Families - 19/08/2018 AccorHotels certified review
« Convenience »

Brief overnight stay....room was clean and functional and the breakfast was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

R W. Families - 09/08/2018 AccorHotels certified review
« A really lovely family orientated hotel »

We had a wonderful short stay and will not hesitate to stay here shown when we are next in the area

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSEMARY W., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Catherine K. P. Couples - 08/08/2018 AccorHotels certified review
« Staff, room, restaurant, parking, pool area were very satisfactory. »

Very good in every respect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Robert G. Couples - 03/08/2018 AccorHotels certified review
« Has always a wonderful experience »

All we can say about our stay is it was has good has it always is that’s why we keep coming back look forward to seeing you again in September, we were pleased to see that the menu in the restaurant was also in English. Thank you for making this change it made it very easy for us to select our meal which was very nice as usual. Thank you for a lovely stay Robert G.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive your positive feedback !! thank you so much for your kindness ! we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Ruth Couples - 29/07/2018 AccorHotels certified review
« Excellent as always »

It's no necessary to say much more than ,we come here regularly. Our only complaint is the directions to travel are always tiresome with our sat nav. There must be an easier way in to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Maggie F. Couples - 18/06/2018 AccorHotels certified review
« Everyone was helpful and pleasent »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGGIE F., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Gavin S. Couples - 27/05/2018 AccorHotels certified review
« Best hotel stayed in in France todate »

Great receptionist booked us - remembered us from last year Food was good and room comfortable Love the garden and great swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN S., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Anonymous Solo - 14/05/2018 AccorHotels certified review
« Un bon weekend »

A la hauteur de mes attentes.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Sabine DUHOO Directrice

Kyle S. Solo - 11/05/2018 AccorHotels certified review
« Excellent Stay »

I had an excellent stay at the Novotel Pau, When I arrived at reception, I was greeted with a warm welcome and the check in was carried out quickly and I was soon in in my room. I visited the bar and the service was very quick and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KYLE S., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Nigel B. Couples - 26/04/2018 AccorHotels certified review
« Excellent Stay »

A lovely place to stop after a magnificent drive through the Pyrenees. Helpful staff and an excellent evening meal, even for my wife who is Gluten intolerant

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIGEL B., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Barry B. Couples - 23/04/2018 AccorHotels certified review
« Very pleasant stay »

The hotel is very good, the staff we met very helpful and the location was perfect for an overnight stay on our journey

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY B., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Anonymous Business - 07/03/2018 AccorHotels certified review
« Mr Robert B. »

We always stay at the Novotel Pau Pyrénées when we are in Pau. The staff are all very helpful, friendly and successfully enhance the enjoyment of our visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

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