Novotel Pau Pyrénées Hotel 4 stars

TripAdvisor rating 4.0/5 501 reviews
Novotel Pau Pyrénées
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+ 24 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Bar-restaurant with terrace overlooking the beautiful wooded park, true haven of greenery,

  • large free secure car park

  • fitness room with a treadmill, bike, elliptical trainer and wall bar

  • Ideally located for sporting activities or shopping

  • 55-in TV screen for a private movie night

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop (Nearby)
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf practice facilities (Nearby)
  • Indoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Pau Pyrénées

Avenue André-Marie Ampère
Route de Bayonne
64230
lescar
france

Tel: +33559130404

Fax: (+33)5/59130413

Contact email

Check-in from 12h00

Check out up to 12h00

  • LESCAR COOPEGAZ :   8 PLACE CLEMENCEAU

  • By plane

    LOURDES TARBES At 40km / 25 miles

  • By plane

    PAU-PYRENEES At 10km / 6.25 miles

  • By car

    LA PYRENEENNE At 10km / 6.25 miles

  • By train

    PAU At 6km / 3.75 miles

GPS :43.318028, -0.431836

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose comfort to suit you from our 2 room types. All rooms span 258 sq. ft. (24 m²) and have facilities to help you relax and rest.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with park view

  • Max. number of persons: 3
  • Area: From 24

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room for people with reduced mobility with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 80

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 6 people

Find out more

Our guest reviews for
Novotel Pau Pyrénées

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,405 reviews

tripadvisor

TripAdvisor Rating 4.0/5

501 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A Comfortable & pleasant stay.

Customer review rating 4.5/5

Ron Solo - 08/09/2019 AccorHotels review

The staff were very courteous and made you feel very welcome during the stay .Had to extend stay due to weather and the were accommodating to assist in arranging the room for an additional night.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Excellent place for a family

Customer review rating 4.5/5

Geoffrey P. Families - 01/09/2019 AccorHotels review

polite, excellent facilities, no problems, pool and lots for things for the kids free of charge. it was brilliant, really made us feel at home

Dear GEOFFREY P., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Nice modern hotel although sofa bed was super uncomfortable

Customer review rating 4.5/5

Malcolm B. Families - 26/08/2019 AccorHotels review

Very good apart from the sofa bed

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

convenient stopover

TripAdvisor rating 4.0/5

Jeffrey O Couples - 23/07/2019 TripAdvisor review

would win no prizes basic in the extreme no coffee facilities no min-bar no water no shampoo very hard pillows would not return overpriced nearby restaurants were the sort of bars a family would not visit not for me

dear guest maybe your comment concern an other hotel, cause you have minibar in all the room, shampoo and many others amnenities and also a cattle with coffee, tea and tisanes available... best regards

Great stay

Customer review rating 4.5/5

Paul Business - 15/07/2019 AccorHotels review

It was great

Dear PAUL A., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

We always enjoy staying at Novotel and Pau-Lescar is no exception

Customer review rating 4.5/5

Aldo Families - 14/07/2019 AccorHotels review

Good rooms, beds provide for a good night's rest. We like the fact that the toilet is separate from the bathroom. The new large TV screen is certainly a plus (especially with the unprotected HDMI connection so we can watch Netflix)

Dear ALDO DE V., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Perfect place to catch your breath

Customer review rating 4.5/5

Gavin S. Couples - 21/06/2019 AccorHotels review

Great place to rest after a long drive and also perfect treatment for our dog ( drink mat and bowl of cold water ) . Food good and people looked after us really well . Always use it on the way through to Spain and on the way back

Dear GAVIN S., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice
Customer review rating 4.5/5

Lily Families - 29/05/2019 AccorHotels review

Excellent

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Sabine DUHOO Directrice

Pleasant stopover in Pau

Customer review rating 4.5/5

Anonymous Couples - 10/05/2019 AccorHotels review

The staff were very helpful. We had a very comfortable and enjoyed a dinner in therestaurant as well as two excellent breakfasts

Dear JAMES J., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Good accomodation and location. Excellent staff.

Customer review rating 4.5/5

Caspary Families - 22/04/2019 AccorHotels review

Good experience. Was brief but for what I wanted in terms of good rest and basics.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabine DUHOO Directrice

Nice and clean staying.

Customer review rating 4.5/5

Anonymous Business - 15/04/2019 AccorHotels review

Everything was ok. In my opinion, nothing to improve.

Dear MARIA R., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Very good

Customer review rating 4.5/5

F. G. Business - 28/03/2019 AccorHotels review

As always pleasant experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice
Customer review rating 4.5/5

Anonymous Business - 16/03/2019 AccorHotels review

Problème de check in and check out en ligne

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Pouvez vous nous dire quel a été le problème sur votre départ ? Car nous n'avons pas de demande de fast check out et votre carte bancaire était en garantie et non en paiement donc nous ne connaissons pas le motif de votre insatisfaction pour pouvoir le résoudre, ce que nous souhaitons. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées. Sabine DUHOO Directrice

Always a good stay

Customer review rating 4.5/5

Rober5 Z. Couples - 06/01/2019 AccorHotels review

this hotel is our chosen hotel when we travel back and forwards to Spain. Hotel staff are always helpful and friendly. We had dinner and breakfast, both good standard. Rooms are a little tied but clean and beds are very comfortable.

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to welcome you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Perfect as always

Customer review rating 4.5/5

Mehmet G. Business - 24/12/2018 AccorHotels review

Perfect as always

Dear MEHMET G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice
Customer review rating 4.5/5

Eveline Couples - 28/11/2018 AccorHotels review

Very comfortable one night stopover whilst travelling from Spain to northern France.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Your staff were very helpful when we arrived and were told that our booking was for October 2019 although you were fully booked your receptionist found us a room and your reservation staff sorted out the booking and we received a refund .

Customer review rating 4.5/5

Robert G. Couples - 01/11/2018 AccorHotels review

Our stay was as always very pleasant

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Friendly staff, very clean, excellent location

Customer review rating 4.5/5

Isabelle M. Business - 20/10/2018 AccorHotels review

Rooms were reserved as per my instructions. Room was very clean and I was Lucky enough to be upgraded to an Executive room.

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Pau Pyrénées. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Sabine DUHOO Directrice

satisfied but room for improvement

Customer review rating 4.5/5

D.r. Couples - 09/10/2018 AccorHotels review

5 days stay

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

A pleasant overnight stay

Customer review rating 4.5/5

Barry B. Couples - 05/10/2018 AccorHotels review

Well located, very nice hotel and very helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice
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